Top Homebuilder Ratings & Reviews

Shaddock Homes

Whitestone Estates

20 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.2
Customers' overall satisfaction
3.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.0

Purchase Experience

4.9

Home Personalization Experience

4.5

Construction Experience

3.3

Customer Care Experience

3.4

Home Readiness

4.0

Installation & Workmanship

4.2

Community Profile

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For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Parker, on Nov 05, 2019

The selections process at the design center.

3.7
Verified Homeowner
Parker, on Oct 31, 2019

[removed] by far made the experience positive. She's transparent, helpful, and made us feel confident and trust in the [removed] quality. She deserves endless accolades for the work she does.

3.7
Verified Homeowner
Parker, on Sep 24, 2019

[removed] was the BEST part of the entire process, thorough, responsive and always greeted with a smile!

3.6
Verified Homeowner
Parker, on Sep 11, 2019

I love my home. The quality overall far surpasses other builders. When issues have come up [removed] was eager to remedy the situation. Staff are personable and professional.

4.8
Verified Homeowner
Parker, on Aug 26, 2019

[removed] is the best part

1.5
Verified Homeowner
Parker, on Aug 24, 2019

They take care of the issues and the portal for submitting problems is quick and easy.

4.9
Verified Homeowner
Parker, on Jul 18, 2019

The easy and availability to submit a warranty request. [removed] to mention the responsiveness as well.

4.5
Verified Homeowner
Parker, on Apr 08, 2019

It was a pleasant to work with [removed] and [removed]. They were attentive and answered our questions.

5.0
Verified Homeowner
Parker, on Mar 20, 2019

[removed] is responsive and very helpful. Home Pro has also been responsive and helpful.

4.9
Verified Homeowner
Parker, on Jan 11, 2019

[removed] the sales rep was incredible. She was upfront and honest. You can tell she really cares about the homebuyer

5.0
Verified Homeowner
Parker, on Dec 25, 2018

I loved how they were prompt to address and issues that arose as well as their swift action to address walk through items that needed to be remedied

4.8
Verified Homeowner
Parker, on Nov 27, 2018

The purchase experience is fine, but we have a drainage issue which is yet to be resolved. That one problem causes me to be more cautious about my endorsement which would otherwise be a 10.

4.0
Verified Homeowner
Parker, on Nov 19, 2018

What I liked best was the sales lady [removed]. She actually listened to what I needed and wanted. She helped me work with the CAD designers to change items within the home to be more functional for my family.

2.8
Verified Homeowner
Parker, on Nov 16, 2018

By far the people. [removed] and [removed] were both great to work with. They made the process easy.

5.0
Verified Homeowner
Parker, on Oct 03, 2018

The sale manager, [removed], was awesome to deal with from start to finish!

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Parker, on Nov 05, 2019

The selections process at the design center.

3.7
Verified Homeowner
Parker, on Oct 31, 2019

[removed] by far made the experience positive. She's transparent, helpful, and made us feel confident and trust in the [removed] quality. She deserves endless accolades for the work she does.

3.7
Verified Homeowner
Parker, on Sep 24, 2019

[removed] was the BEST part of the entire process, thorough, responsive and always greeted with a smile!

3.6
Verified Homeowner
Parker, on Apr 08, 2019

It was a pleasant to work with [removed] and [removed]. They were attentive and answered our questions.

5.0
Verified Homeowner
Parker, on Jan 11, 2019

[removed] the sales rep was incredible. She was upfront and honest. You can tell she really cares about the homebuyer

5.0
Verified Homeowner
Parker, on Dec 25, 2018

I loved how they were prompt to address and issues that arose as well as their swift action to address walk through items that needed to be remedied

4.8
Verified Homeowner
Parker, on Nov 27, 2018

The purchase experience is fine, but we have a drainage issue which is yet to be resolved. That one problem causes me to be more cautious about my endorsement which would otherwise be a 10.

4.0
Verified Homeowner
Parker, on Nov 19, 2018

What I liked best was the sales lady [removed]. She actually listened to what I needed and wanted. She helped me work with the CAD designers to change items within the home to be more functional for my family.

2.8
Verified Homeowner
Parker, on Nov 16, 2018

By far the people. [removed] and [removed] were both great to work with. They made the process easy.

5.0
Verified Homeowner
Parker, on Oct 03, 2018

The sale manager, [removed], was awesome to deal with from start to finish!

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Parker, on Aug 24, 2019

They take care of the issues and the portal for submitting problems is quick and easy.

4.9
Verified Homeowner
Parker, on Jul 18, 2019

The easy and availability to submit a warranty request. [removed] to mention the responsiveness as well.

4.5
Verified Homeowner
Parker, on Mar 20, 2019

[removed] is responsive and very helpful. Home Pro has also been responsive and helpful.

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Parker, on Sep 11, 2019

I love my home. The quality overall far surpasses other builders. When issues have come up [removed] was eager to remedy the situation. Staff are personable and professional.

4.8
Verified Homeowner
Parker, on Aug 26, 2019

[removed] is the best part

1.5
Verified Homeowner