Top Homebuilder Ratings & Reviews

Shaddock Homes

Wilmeth Ridge

75 Homeowner Reviews Completed Dec 2022 - Jun 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.0

Home Personalization Experience

4.1

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.5

Installation & Workmanship

4.6

Community Profile

Welcome home to Wilmeth Ridge where the lush tree lines and meadows of North Texas sit right in your backyard giving you the best of both worlds, McKinney, Texas living and Prosper schools. Wilmeth Ridge is the area’s newest master planned community





Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on May 03, 2024

Liked the open communication between us and the sales manager([name removed]). The transparency and clarity helped us to trust [name removed]. There was a little delay on closing date by builder because of [name removed] weekend etc. But that was adjustable.

4.4
Verified Homeowner
McKinney, on Jun 18, 2024

Build quality is great. [name removed] did a great job. We faced the issue with delay in delivery of the house. Which was the case with most of the home buyers in [name removed] [name removed].

4.2
Verified Homeowner
McKinney, on Jun 19, 2024

[name removed] is great!

5.0
Verified Homeowner
McKinney, TX, on Mar 19, 2024

The whole process was very smooth. Everyone was very professional and knowledgeable.

5.0
Verified Homeowner
McKinney, on Mar 26, 2024

Over all experience and the support I get from the team members like [name removed], [name removed] and [name removed] are all very helpful in making my experience very enjoyable.

4.9
Verified Homeowner
McKinney, on Jun 02, 2024

Whatever I experienced, things went ok for now.

4.9
Verified Homeowner
McKinney, TX, on Dec 11, 2023

Good service and experience through the entire buying process from sales, construction and warranty.

4.9
Verified Homeowner
McKinney, on Mar 06, 2024

My issues with Shaddock Homes is well documented. No one in Shaddock Management cares, as I was never once contacted through all the issues with our build.

4.0
Verified Homeowner
McKinney, on Mar 06, 2024

We haven't Used the Warranty yet

5.0
Verified Homeowner
McKinney, TX, on Oct 16, 2023

I made a contract during worst period (2022) and had only few seconds/minutes to select the lot. Of course, most of the people had the same experience during Covid time. [name removed] took long time to start the construction. Had different situation with [name removed] that sales agent and builder changed while construction was going on. Not sure what’s going on. Luckily we got a new builder [name removed], he’s a nice person and knowledgeable. After they changed builder, the construction moved fast. [name removed] completed the house within few months. He gave lot of tips for the house what to look for and what action you need to take in the future. When we had an orientation with [name removed], he’s ready with all the details and the good part was, he kept everything handy to share the details. That worked out well. Didn’t except any builder could share all the details. But overall, I was glad that I made a right choice to go with Shaddock Homes.

3.9
Verified Homeowner
McKinney, on Dec 12, 2023

like the functionality of the floor plan and the build quality.

5.0
Verified Homeowner
McKinney, on Feb 28, 2024

Overall it’s good.

3.1
Verified Homeowner
McKinney, TX, on Oct 11, 2023

Construction Time is Very fast, Started Construction in Feb and Completed in September. [name removed] has great team. We had Lot of support from Sales Manager([name removed]) and Construction Manager([name removed]). Home Quality is really nice. [name removed] quickly addressed our concerns raised by inspector and replaced the Defective materials. We also thankful for the Support from [name removed] bend Mortgage [name removed] especially [name removed]

5.0
Verified Homeowner
Mckinney, on Dec 07, 2023

Like the build quality, post closing experience. Disliked the 2 years wait and the rigidity in changing options even when the foundation was not done.

3.8
Verified Homeowner
McKinney, on Feb 01, 2024

[name removed] has been an absolute pleasure to work with. He is very prompt, thorough, and polite.

5.0
Verified Homeowner
McKinney, TX, on Sep 25, 2023

Our house turned out absolutely amazing!

5.0
Verified Homeowner
Mckinney, on Nov 28, 2023

Overall very happy with the house build quality and the consistent follow up by the warranty personnel ( [name removed]) Few things related to [name removed] made me dissatisfied hope there was better coordination b/w [name removed] and HomePro.

3.6
Verified Homeowner
McKinney, on Dec 08, 2023

I have water logging issues in my side yards because my neighbor's lot is a level above my lot and any water from my neighbor's yard runs into my yard making my yard water logged and its not good for my foundation. Issue like is this prevented by building a retaining wall between other lots in the same community but my lot does not have a retaining wall. [name removed] did not think about this during build process and has done a very poor landscaping job. Ideally [name removed] should step in, work with the HOA and build the retaining wall on both of my side yards. [name removed] message that i'm getting from [name removed] is they will not help me and its not [name removed]'s problem. Really poor from [name removed] considering the amount of money i paid for this home.

4.0
Verified Homeowner
McKinney, TX, on Sep 21, 2023

Prefer better experience through the process

4.2
Verified Homeowner
Mckinney, on Sep 26, 2023

Good customer service

5.0
Verified Homeowner
McKinney, on Sep 27, 2023

Warranty team took care of the issues in a timely manner .

5.0
Verified Homeowner
Mckinney, on Aug 08, 2023

Once the home has been built any issues have been taken care of. The home did take a long time to get finished and the price was raised substantially from what we understood it was going to be.

4.6
Verified Homeowner
McKinney, TX, on Aug 13, 2023

Home delivery took lot longer than expected. We booked the house in Dec, 2021 and got delivery in July, 2023. But once the house started it build at pace by [name removed]. It did a good job with it.

4.5
Verified Homeowner
McKinney, on Sep 26, 2023

I like everything about shaddock home, the quality is exquisite and awesome customer warranty support. Especially [name removed] and [name removed] step in right away as soon as I raised the warranty report and carefully monitored the progress until completion.

5.0
Verified Homeowner
Mckinney, on Jan 23, 2022

The build process was on time.

4.2
Verified Homeowner
McKinney, on Jul 24, 2023

They took care of all warranty needs

5.0
Verified Homeowner
McKinney, TX, on Jul 24, 2023

The time duration was 18 months that was only thing that I would like shaddock to improve

4.5
Verified Homeowner
Mckinney, on Jan 07, 2022

The closet from the 2nd floor which shares a wall with the shower has lots of humidity. I have collected two jars of water using the desiccant box. I placed a ticket but was told that if there is no water damage visible the warranty does not covers a fix. I will have to collect jars of water from that closet humidity for the time a live in this house. The stickers/labels from the windows were not pulled. The counter top has an inclination and water accumulates in the back splash grout. Everything else is perfect!

4.7
Verified Homeowner
McKinney, on Jun 15, 2023

We have our chandler fell down after 3 months of installation luckily god grace no one is under it. If some one is underneath it will be deadly.

3.1
Verified Homeowner
McKinney, TX, on Jul 12, 2023

[name removed], our builder. He was simply amazing….without him I think we probably would have walked from the contract. [name removed] is the best

4.6
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on May 03, 2024

Liked the open communication between us and the sales manager([name removed]). The transparency and clarity helped us to trust [name removed]. There was a little delay on closing date by builder because of [name removed] weekend etc. But that was adjustable.

4.4
Verified Homeowner
McKinney, TX, on Mar 19, 2024

The whole process was very smooth. Everyone was very professional and knowledgeable.

5.0
Verified Homeowner
McKinney, TX, on Dec 11, 2023

Good service and experience through the entire buying process from sales, construction and warranty.

4.9
Verified Homeowner
McKinney, TX, on Oct 16, 2023

I made a contract during worst period (2022) and had only few seconds/minutes to select the lot. Of course, most of the people had the same experience during Covid time. [name removed] took long time to start the construction. Had different situation with [name removed] that sales agent and builder changed while construction was going on. Not sure what’s going on. Luckily we got a new builder [name removed], he’s a nice person and knowledgeable. After they changed builder, the construction moved fast. [name removed] completed the house within few months. He gave lot of tips for the house what to look for and what action you need to take in the future. When we had an orientation with [name removed], he’s ready with all the details and the good part was, he kept everything handy to share the details. That worked out well. Didn’t except any builder could share all the details. But overall, I was glad that I made a right choice to go with Shaddock Homes.

3.9
Verified Homeowner
McKinney, TX, on Oct 11, 2023

Construction Time is Very fast, Started Construction in Feb and Completed in September. [name removed] has great team. We had Lot of support from Sales Manager([name removed]) and Construction Manager([name removed]). Home Quality is really nice. [name removed] quickly addressed our concerns raised by inspector and replaced the Defective materials. We also thankful for the Support from [name removed] bend Mortgage [name removed] especially [name removed]

5.0
Verified Homeowner
McKinney, TX, on Sep 25, 2023

Our house turned out absolutely amazing!

5.0
Verified Homeowner
McKinney, TX, on Sep 21, 2023

Prefer better experience through the process

4.2
Verified Homeowner
McKinney, TX, on Aug 13, 2023

Home delivery took lot longer than expected. We booked the house in Dec, 2021 and got delivery in July, 2023. But once the house started it build at pace by [name removed]. It did a good job with it.

4.5
Verified Homeowner
McKinney, TX, on Jul 24, 2023

The time duration was 18 months that was only thing that I would like shaddock to improve

4.5
Verified Homeowner
McKinney, TX, on Jul 12, 2023

[name removed], our builder. He was simply amazing….without him I think we probably would have walked from the contract. [name removed] is the best

4.6
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

McKinney, on Jun 19, 2024

[name removed] is great!

5.0
Verified Homeowner
McKinney, on Jun 02, 2024

Whatever I experienced, things went ok for now.

4.9
Verified Homeowner
McKinney, on Mar 06, 2024

We haven't Used the Warranty yet

5.0
Verified Homeowner
McKinney, on Feb 28, 2024

Overall it’s good.

3.1
Verified Homeowner
McKinney, on Feb 01, 2024

[name removed] has been an absolute pleasure to work with. He is very prompt, thorough, and polite.

5.0
Verified Homeowner
McKinney, on Dec 08, 2023

I have water logging issues in my side yards because my neighbor's lot is a level above my lot and any water from my neighbor's yard runs into my yard making my yard water logged and its not good for my foundation. Issue like is this prevented by building a retaining wall between other lots in the same community but my lot does not have a retaining wall. [name removed] did not think about this during build process and has done a very poor landscaping job. Ideally [name removed] should step in, work with the HOA and build the retaining wall on both of my side yards. [name removed] message that i'm getting from [name removed] is they will not help me and its not [name removed]'s problem. Really poor from [name removed] considering the amount of money i paid for this home.

4.0
Verified Homeowner
McKinney, on Sep 27, 2023

Warranty team took care of the issues in a timely manner .

5.0
Verified Homeowner
McKinney, on Sep 26, 2023

I like everything about shaddock home, the quality is exquisite and awesome customer warranty support. Especially [name removed] and [name removed] step in right away as soon as I raised the warranty report and carefully monitored the progress until completion.

5.0
Verified Homeowner
McKinney, on Jul 24, 2023

They took care of all warranty needs

5.0
Verified Homeowner
McKinney, on Jun 15, 2023

We have our chandler fell down after 3 months of installation luckily god grace no one is under it. If some one is underneath it will be deadly.

3.1
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

McKinney, on Jun 18, 2024

Build quality is great. [name removed] did a great job. We faced the issue with delay in delivery of the house. Which was the case with most of the home buyers in [name removed] [name removed].

4.2
Verified Homeowner
McKinney, on Mar 26, 2024

Over all experience and the support I get from the team members like [name removed], [name removed] and [name removed] are all very helpful in making my experience very enjoyable.

4.9
Verified Homeowner
McKinney, on Mar 06, 2024

My issues with Shaddock Homes is well documented. No one in Shaddock Management cares, as I was never once contacted through all the issues with our build.

4.0
Verified Homeowner
McKinney, on Dec 12, 2023

like the functionality of the floor plan and the build quality.

5.0
Verified Homeowner
Mckinney, on Dec 07, 2023

Like the build quality, post closing experience. Disliked the 2 years wait and the rigidity in changing options even when the foundation was not done.

3.8
Verified Homeowner
Mckinney, on Nov 28, 2023

Overall very happy with the house build quality and the consistent follow up by the warranty personnel ( [name removed]) Few things related to [name removed] made me dissatisfied hope there was better coordination b/w [name removed] and HomePro.

3.6
Verified Homeowner
Mckinney, on Sep 26, 2023

Good customer service

5.0
Verified Homeowner
Mckinney, on Aug 08, 2023

Once the home has been built any issues have been taken care of. The home did take a long time to get finished and the price was raised substantially from what we understood it was going to be.

4.6
Verified Homeowner
Mckinney, on Jan 23, 2022

The build process was on time.

4.2
Verified Homeowner
Mckinney, on Jan 07, 2022

The closet from the 2nd floor which shares a wall with the shower has lots of humidity. I have collected two jars of water using the desiccant box. I placed a ticket but was told that if there is no water damage visible the warranty does not covers a fix. I will have to collect jars of water from that closet humidity for the time a live in this house. The stickers/labels from the windows were not pulled. The counter top has an inclination and water accumulates in the back splash grout. Everything else is perfect!

4.7
Verified Homeowner