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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Mckinney, on Jul 11, 2019
[removed] & [removed] we’re always super helpful and accommodating
Mckinney, on Jun 12, 2019
Sales person [removed] was outstanding. She was very helpful, professional, personable and knowledgeable. The construction manager [removed] was extremely helpful and professional. He was very conscience of our needs and concerns and addressed issues in a timely manner
Mckinney, on Jun 11, 2019
Nothing truly stands out. The sales person ([removed]) started on the wrong foot by telling my realtor that we didn't have the money to buy the home and therefore she was not coming in on her day off. [removed] and I started to recover just as she left the company. The new sales person [removed] is TERRIBLE! He literally doesn't answer any questions, he will simply refer you to the construction manager. He only calls when he wants money for change order, etc. Even through the close, [removed] gave me another families welcome gift and had to later retrieve it and bring the one for our family. Which had my maiden last name not my marital name. If I had to name something I would go with the construction manager. Who I got to know very well since the sales person was completely useless.
Mckinney, on May 16, 2019
It was important to us to be able to work with a builder that had the ability and was willing to do the upgrades we were going interested in adding to the home. Our requests were satisfied. The building process is very taxing and especially for perfectionists. [removed] did everything possible to meet our expectations. [removed] never made us feel we were too particular about our expectations.
Mckinney, on May 10, 2019
Loved working with [removed] in the sales office and have enjoyed working with [removed] with [removed]. Absolutley love my builder [removed]!!!!!! He is fantastic.
Mckinney, on May 10, 2019
Mr. [removed], the construction manager was so detail, informative, and just so helpful. His professional service that he provided is rare and you just do not see that anymore. He is and was very enjoyable to work with.
Mckinney, on Mar 26, 2019
Commitment to making sure everything is done right.
Mckinney, on Mar 22, 2019
[removed] was so informative and helpful as we looked at floor plans and lot options then made our final decision to buy. Everyone at the design center, home pro, and lighting were friendly and patient as we tried to figure out all the specifics of what we wanted. [removed] was great to work with thoughout the entire process!
Mckinney, on Mar 15, 2019
[removed] has been very responsive and been quick to schedule the subs to come and fix items.
Mckinney, on Feb 25, 2019
The sales associate, [removed]. Unfortunately, she left.
Mckinney, on Feb 18, 2019
the assistance from [removed] in a matter concerning our realtor
Mckinney, on Feb 17, 2019
We love Shaddock Saxony's style; it's unique to DFW and was just what we were looking for. The options that y'all offer are pretty great - wood floors, painted brick, vaulted ceilings, window benches. We enjoyed working with [removed] (no longer with [removed]) and [removed]. [removed] is a truly kind guy who works to keep the homeowner happy.
Mckinney, on Feb 13, 2019
The seamless process and the quality product of the home.
Mckinney, on Dec 09, 2018
The straight forward nature of every conversation that we had with [removed] and [removed] going the extra mile to make sure we created a nice rock path in our backyard.
Mckinney, on Nov 24, 2018
There are ways to reach out to higher members of the organization to expose problems
Mckinney, on Sep 21, 2018
I always get immediate attention from the construction manager and sale agent.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Mckinney, on Jul 11, 2019
[removed] & [removed] we’re always super helpful and accommodating
Mckinney, on Jun 12, 2019
Sales person [removed] was outstanding. She was very helpful, professional, personable and knowledgeable. The construction manager [removed] was extremely helpful and professional. He was very conscience of our needs and concerns and addressed issues in a timely manner
Mckinney, on Jun 11, 2019
Nothing truly stands out. The sales person ([removed]) started on the wrong foot by telling my realtor that we didn't have the money to buy the home and therefore she was not coming in on her day off. [removed] and I started to recover just as she left the company. The new sales person [removed] is TERRIBLE! He literally doesn't answer any questions, he will simply refer you to the construction manager. He only calls when he wants money for change order, etc. Even through the close, [removed] gave me another families welcome gift and had to later retrieve it and bring the one for our family. Which had my maiden last name not my marital name. If I had to name something I would go with the construction manager. Who I got to know very well since the sales person was completely useless.
Mckinney, on May 16, 2019
It was important to us to be able to work with a builder that had the ability and was willing to do the upgrades we were going interested in adding to the home. Our requests were satisfied. The building process is very taxing and especially for perfectionists. [removed] did everything possible to meet our expectations. [removed] never made us feel we were too particular about our expectations.
Mckinney, on May 10, 2019
Loved working with [removed] in the sales office and have enjoyed working with [removed] with [removed]. Absolutley love my builder [removed]!!!!!! He is fantastic.
Mckinney, on May 10, 2019
Mr. [removed], the construction manager was so detail, informative, and just so helpful. His professional service that he provided is rare and you just do not see that anymore. He is and was very enjoyable to work with.
Mckinney, on Mar 22, 2019
[removed] was so informative and helpful as we looked at floor plans and lot options then made our final decision to buy. Everyone at the design center, home pro, and lighting were friendly and patient as we tried to figure out all the specifics of what we wanted. [removed] was great to work with thoughout the entire process!
Mckinney, on Feb 25, 2019
The sales associate, [removed]. Unfortunately, she left.
Mckinney, on Feb 18, 2019
the assistance from [removed] in a matter concerning our realtor
Mckinney, on Feb 17, 2019
We love Shaddock Saxony's style; it's unique to DFW and was just what we were looking for. The options that y'all offer are pretty great - wood floors, painted brick, vaulted ceilings, window benches. We enjoyed working with [removed] (no longer with [removed]) and [removed]. [removed] is a truly kind guy who works to keep the homeowner happy.
Mckinney, on Feb 13, 2019
The seamless process and the quality product of the home.
Mckinney, on Dec 09, 2018
The straight forward nature of every conversation that we had with [removed] and [removed] going the extra mile to make sure we created a nice rock path in our backyard.
Mckinney, on Sep 21, 2018
I always get immediate attention from the construction manager and sale agent.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Mckinney, on Mar 26, 2019
Commitment to making sure everything is done right.
Mckinney, on Mar 15, 2019
[removed] has been very responsive and been quick to schedule the subs to come and fix items.
Mckinney, on Nov 24, 2018
There are ways to reach out to higher members of the organization to expose problems