Top Homebuilder Ratings & Reviews

Shaddock Homes

Light Farms

32 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.7

Community Profile

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For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Celina, on Oct 27, 2019

Everything was later out for us every step of the way. It was a very smooth process that flew by! [removed] and [removed] were amazing through all of it and answered all of our questions.

5.0
Verified Homeowner
Celina, on Oct 26, 2019

Accessibility to my contact at [removed] and their quick feedback.

4.8
Verified Homeowner
Celina, on Sep 09, 2019

The sales manager and builder went above and behind to make the house exactly what we wanted and needed for our family.

4.9
Verified Homeowner
Celina, on Aug 06, 2019

Working with [removed] and [removed] in the process. Their patience and expertise was exceptional.

5.0
Verified Homeowner
Celina, on Jul 26, 2019

The builder [removed] was very customer friendly and tried to help as much as possible

4.8
Verified Homeowner
Celina, on Jul 14, 2019

It was pretty fast and smooth

4.9
Verified Homeowner
Celina, on Jun 27, 2019

Portal is easy with quick responses.

5.0
Verified Homeowner
Celina, on Jun 27, 2019

[removed] and [removed] helped us every step of the way

4.9
Verified Homeowner
Celina, on May 30, 2019

The few things that we noticed that needed to be fixed were fixed as soon as possible. [removed] was very helpful answering any questions that I had. [removed] was so helpful during the design phase to make sure we had everything we truly wanted & helped narrow down things to stay on our budget. We are so happy with all of her suggestions that she helped us with. She was also very organized and when we couldn't remember for sure something we picked out she always had very detailed notes to help us out. We are so pleased with how everything turned out and really enjoyed all of the time spent with [removed] and [removed] throughout the process.

5.0
Verified Homeowner
Celina, on May 26, 2019

[removed] the builders representative was extremely helpful in guiding us through the process and assisting us with the purchase since we were relocating from several states away

4.8
Verified Homeowner
Celina, on May 03, 2019

Attention to detail

4.7
Verified Homeowner
Celina, on Apr 05, 2019

Without a doubt, [removed] was an absolute delight to work with. She had a genuine concern for our happiness throughout the build process. Her knowledge, attention to detail, and polished eye for design coupled with knowing our taste allowed us to trust her input on many decisions. We are both working professionals and have a busy home life, so her availability to take our calls or to meet with us on a moments notice was invaluable. When a decision was needed from us, she was not afraid to respectfully give an opinion. She went out of her way to ensure that we explored every option available rather than a quick solution. She always had a smile on her face and created an inviting, comfortable, and more importantly a "no pressure" atmosphere. She exceeded every expectation, and we know our new house would not be a home without her involvement.

4.7
Verified Homeowner
Celina, on Oct 16, 2018

The floorplan

4.3
Verified Homeowner
Celina, on Aug 22, 2018

[removed] has been extremely responsive and helpful After closing and moving in. He always tried to helpmornfind the right source to get things fixed

3.4
Verified Homeowner
Celina, on Jul 22, 2018

Has not been a positive experience. The web portal is not user friendly, not able to see pictures after uploading, not able to determine status of submitted work orders. The warranty representative has not responsive or the reply is "this issue is up to the [removed] standard and is covered", however when inspecting other [removed] homes we find that to be inconsistent.

2.7
Verified Homeowner
Celina, on Jul 10, 2018

[removed] was awesome assisting us while we were out of state during the sale and closing process

4.2
Verified Homeowner
Celina, on Jul 10, 2018

Quality of home, expectations were set properly, all issues were fixed in a timely manner.

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Celina, on Oct 27, 2019

Everything was later out for us every step of the way. It was a very smooth process that flew by! [removed] and [removed] were amazing through all of it and answered all of our questions.

5.0
Verified Homeowner
Celina, on Oct 26, 2019

Accessibility to my contact at [removed] and their quick feedback.

4.8
Verified Homeowner
Celina, on Sep 09, 2019

The sales manager and builder went above and behind to make the house exactly what we wanted and needed for our family.

4.9
Verified Homeowner
Celina, on Aug 06, 2019

Working with [removed] and [removed] in the process. Their patience and expertise was exceptional.

5.0
Verified Homeowner
Celina, on Jul 14, 2019

It was pretty fast and smooth

4.9
Verified Homeowner
Celina, on Jun 27, 2019

[removed] and [removed] helped us every step of the way

4.9
Verified Homeowner
Celina, on May 30, 2019

The few things that we noticed that needed to be fixed were fixed as soon as possible. [removed] was very helpful answering any questions that I had. [removed] was so helpful during the design phase to make sure we had everything we truly wanted & helped narrow down things to stay on our budget. We are so happy with all of her suggestions that she helped us with. She was also very organized and when we couldn't remember for sure something we picked out she always had very detailed notes to help us out. We are so pleased with how everything turned out and really enjoyed all of the time spent with [removed] and [removed] throughout the process.

5.0
Verified Homeowner
Celina, on May 26, 2019

[removed] the builders representative was extremely helpful in guiding us through the process and assisting us with the purchase since we were relocating from several states away

4.8
Verified Homeowner
Celina, on May 03, 2019

Attention to detail

4.7
Verified Homeowner
Celina, on Apr 05, 2019

Without a doubt, [removed] was an absolute delight to work with. She had a genuine concern for our happiness throughout the build process. Her knowledge, attention to detail, and polished eye for design coupled with knowing our taste allowed us to trust her input on many decisions. We are both working professionals and have a busy home life, so her availability to take our calls or to meet with us on a moments notice was invaluable. When a decision was needed from us, she was not afraid to respectfully give an opinion. She went out of her way to ensure that we explored every option available rather than a quick solution. She always had a smile on her face and created an inviting, comfortable, and more importantly a "no pressure" atmosphere. She exceeded every expectation, and we know our new house would not be a home without her involvement.

4.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Celina, on Jun 27, 2019

Portal is easy with quick responses.

5.0
Verified Homeowner
Celina, on Aug 22, 2018

[removed] has been extremely responsive and helpful After closing and moving in. He always tried to helpmornfind the right source to get things fixed

3.4
Verified Homeowner
Celina, on Jul 22, 2018

Has not been a positive experience. The web portal is not user friendly, not able to see pictures after uploading, not able to determine status of submitted work orders. The warranty representative has not responsive or the reply is "this issue is up to the [removed] standard and is covered", however when inspecting other [removed] homes we find that to be inconsistent.

2.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Celina, on Jul 26, 2019

The builder [removed] was very customer friendly and tried to help as much as possible

4.8
Verified Homeowner
Celina, on Oct 16, 2018

The floorplan

4.3
Verified Homeowner
Celina, on Jul 10, 2018

[removed] was awesome assisting us while we were out of state during the sale and closing process

4.2
Verified Homeowner
Celina, on Jul 10, 2018

Quality of home, expectations were set properly, all issues were fixed in a timely manner.

4.9
Verified Homeowner