Top Homebuilder Ratings & Reviews

Shaddock Homes

Light Farms

25 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

5.0

Home Personalization Experience

4.9

Construction Experience

5.0

Customer Care Experience

5.0

Home Readiness

4.8

Installation & Workmanship

4.8

Community Profile

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Celina, on May 16, 2020

[name removed] and [name removed] are probably the best home building team I've ever worked with. My wife and I have built a few homes over the years but their knowledge, experience, and eye for detail was unbelievable. I surely appreciate what the put together for us.

4.9
Verified Homeowner
Celina, on Apr 01, 2020

[name removed] has been responsive so far for any issues i have run across.

4.8
Verified Homeowner
Celina, on Feb 13, 2020

The closing date was before Christmas. [name removed] was easy to communicate with and we love our home.

4.9
Verified Homeowner
Celina, on Feb 12, 2020

Response time and follow-up so far has been excellent

4.7
Verified Homeowner
Celina, on Jan 28, 2020

[name removed] and [name removed] were absolutely amazing to work with. [name removed] is so knowledgeable and helped me throughout the process with everything. i would have made several mistakes on my selections if i wouldn't have had her help. [name removed] was awesome as well, i work for Toll Brothers so my expectations were high and he did not disappoint!

5.0
Verified Homeowner
Celina, on Nov 20, 2019

[name removed] and [name removed] make a great team! [name removed] walked me through the process and what to expect from beginning to end. [name removed] was great at giving me a timeline through the process as well. I also appreciate both of their attention to detail. From both of their unique perspectives I was able to enjoy the process rather than experience stress throughout the building phase. They are also both trustworthy and represent [name removed] tremendously. I am proud of my home and [name removed] should be proud of [name removed] and [name removed] and the professionalism they have in building their homes. One last thing, before I contracted, and throughout the process, I talked to SEVERAL people who live in [name removed] homes and EVERY ONE of them told that if [name removed] and [name removed] are building your home then I have nothing to worry about...and they were correct.

5.0
Verified Homeowner
Celina, on Oct 27, 2019

Everything was later out for us every step of the way. It was a very smooth process that flew by! [removed] and [removed] were amazing through all of it and answered all of our questions.

5.0
Verified Homeowner
Celina, on Oct 26, 2019

Accessibility to my contact at [removed] and their quick feedback.

4.8
Verified Homeowner
Celina, on Sep 09, 2019

The sales manager and builder went above and behind to make the house exactly what we wanted and needed for our family.

4.9
Verified Homeowner
Celina, on Aug 06, 2019

Working with [removed] and [removed] in the process. Their patience and expertise was exceptional.

5.0
Verified Homeowner
Celina, on Jul 26, 2019

The builder [removed] was very customer friendly and tried to help as much as possible

4.8
Verified Homeowner
Celina, on Jul 14, 2019

It was pretty fast and smooth

4.9
Verified Homeowner
Celina, on Jun 27, 2019

Portal is easy with quick responses.

5.0
Verified Homeowner
Celina, on Oct 16, 2018

The floorplan

4.3
Verified Homeowner
Celina, on Sep 13, 2018

[removed] was one of the most thorough people I know. Her expertise was extremely valuable in helping guide this entire process. She was so invested in our experience that we felt that she was an extension of our family. She showed genuine care and concern for our happiness and satisfaction . Her communication was second to none. She was just a pleasure to work with. Our visit to [removed] [removed] dates back longer than 3 years, it was because our initial introduction to [removed] that we came back to finally purchase. We had many questions and she never short cut us on time or attention. I cannot say enough about [removed], she was a blessing and I’m happy we were able to go through this experience with her. My family is beyond happy with our home. She’s truly an asset to the organization and takes to heart her client. I’d be remiss not mention [removed]’s care for us throughout the process. He made sure he was informative about needed changes and the process along the way. He was patient in explaining the details and answering all of our concerns. He handles us with care and although we experienced delays it was all worth it in the end. His expertise was also crucial throughout the process and tending to outstanding issues to make sure that were reconciled. We’ve built many homes , most builders aren’t as personable but [removed] took the time although very busy to make the experience human and comfortable for us. Great team in the [removed] [removed] [removed] community!!!

5.0
Verified Homeowner
Celina, on Aug 22, 2018

[removed] has been extremely responsive and helpful After closing and moving in. He always tried to helpmornfind the right source to get things fixed

3.4
Verified Homeowner
Celina, on Jul 22, 2018

Has not been a positive experience. The web portal is not user friendly, not able to see pictures after uploading, not able to determine status of submitted work orders. The warranty representative has not responsive or the reply is "this issue is up to the [removed] standard and is covered", however when inspecting other [removed] homes we find that to be inconsistent.

2.7
Verified Homeowner
Celina, on Jul 10, 2018

[removed] was awesome assisting us while we were out of state during the sale and closing process

4.2
Verified Homeowner
Celina, on Jul 10, 2018

Quality of home, expectations were set properly, all issues were fixed in a timely manner.

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on May 16, 2020

[name removed] and [name removed] are probably the best home building team I've ever worked with. My wife and I have built a few homes over the years but their knowledge, experience, and eye for detail was unbelievable. I surely appreciate what the put together for us.

4.9
Verified Homeowner
Celina, on Feb 13, 2020

The closing date was before Christmas. [name removed] was easy to communicate with and we love our home.

4.9
Verified Homeowner
Celina, on Jan 28, 2020

[name removed] and [name removed] were absolutely amazing to work with. [name removed] is so knowledgeable and helped me throughout the process with everything. i would have made several mistakes on my selections if i wouldn't have had her help. [name removed] was awesome as well, i work for Toll Brothers so my expectations were high and he did not disappoint!

5.0
Verified Homeowner
Celina, on Nov 20, 2019

[name removed] and [name removed] make a great team! [name removed] walked me through the process and what to expect from beginning to end. [name removed] was great at giving me a timeline through the process as well. I also appreciate both of their attention to detail. From both of their unique perspectives I was able to enjoy the process rather than experience stress throughout the building phase. They are also both trustworthy and represent [name removed] tremendously. I am proud of my home and [name removed] should be proud of [name removed] and [name removed] and the professionalism they have in building their homes. One last thing, before I contracted, and throughout the process, I talked to SEVERAL people who live in [name removed] homes and EVERY ONE of them told that if [name removed] and [name removed] are building your home then I have nothing to worry about...and they were correct.

5.0
Verified Homeowner
Celina, on Oct 27, 2019

Everything was later out for us every step of the way. It was a very smooth process that flew by! [removed] and [removed] were amazing through all of it and answered all of our questions.

5.0
Verified Homeowner
Celina, on Oct 26, 2019

Accessibility to my contact at [removed] and their quick feedback.

4.8
Verified Homeowner
Celina, on Sep 09, 2019

The sales manager and builder went above and behind to make the house exactly what we wanted and needed for our family.

4.9
Verified Homeowner
Celina, on Aug 06, 2019

Working with [removed] and [removed] in the process. Their patience and expertise was exceptional.

5.0
Verified Homeowner
Celina, on Jul 14, 2019

It was pretty fast and smooth

4.9
Verified Homeowner
Celina, on Sep 13, 2018

[removed] was one of the most thorough people I know. Her expertise was extremely valuable in helping guide this entire process. She was so invested in our experience that we felt that she was an extension of our family. She showed genuine care and concern for our happiness and satisfaction . Her communication was second to none. She was just a pleasure to work with. Our visit to [removed] [removed] dates back longer than 3 years, it was because our initial introduction to [removed] that we came back to finally purchase. We had many questions and she never short cut us on time or attention. I cannot say enough about [removed], she was a blessing and I’m happy we were able to go through this experience with her. My family is beyond happy with our home. She’s truly an asset to the organization and takes to heart her client. I’d be remiss not mention [removed]’s care for us throughout the process. He made sure he was informative about needed changes and the process along the way. He was patient in explaining the details and answering all of our concerns. He handles us with care and although we experienced delays it was all worth it in the end. His expertise was also crucial throughout the process and tending to outstanding issues to make sure that were reconciled. We’ve built many homes , most builders aren’t as personable but [removed] took the time although very busy to make the experience human and comfortable for us. Great team in the [removed] [removed] [removed] community!!!

5.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on Apr 01, 2020

[name removed] has been responsive so far for any issues i have run across.

4.8
Verified Homeowner
Celina, on Feb 12, 2020

Response time and follow-up so far has been excellent

4.7
Verified Homeowner
Celina, on Jun 27, 2019

Portal is easy with quick responses.

5.0
Verified Homeowner
Celina, on Aug 22, 2018

[removed] has been extremely responsive and helpful After closing and moving in. He always tried to helpmornfind the right source to get things fixed

3.4
Verified Homeowner
Celina, on Jul 22, 2018

Has not been a positive experience. The web portal is not user friendly, not able to see pictures after uploading, not able to determine status of submitted work orders. The warranty representative has not responsive or the reply is "this issue is up to the [removed] standard and is covered", however when inspecting other [removed] homes we find that to be inconsistent.

2.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Celina, on Jul 26, 2019

The builder [removed] was very customer friendly and tried to help as much as possible

4.8
Verified Homeowner
Celina, on Oct 16, 2018

The floorplan

4.3
Verified Homeowner
Celina, on Jul 10, 2018

[removed] was awesome assisting us while we were out of state during the sale and closing process

4.2
Verified Homeowner
Celina, on Jul 10, 2018

Quality of home, expectations were set properly, all issues were fixed in a timely manner.

4.9
Verified Homeowner