Top Homebuilder Ratings & Reviews

Shaddock Homes

Estates At Rockhill

31 Homeowner Reviews Completed Jan 2019 - Jul 2020

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.2

Home Personalization Experience

4.4

Construction Experience

4.0

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.7

Community Profile

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Frisco, on May 09, 2020

So far worked with [name removed] he is a very good manager. He solved all most all the issues what we reported.

4.1
Verified Homeowner
Frisco, TX, on May 07, 2020

Our contract went smooth. When our lender took little longer time than promised [name removed] homes accepted any extended our contract for one more week to close our home. I appreciate [name removed] on working with us thru out our home buying process.

4.5
Verified Homeowner
Frisco, TX, on Apr 12, 2020

I’m in the industry so I don’t expect perfection when it comes to buying a home, but I can confidently say that my Construction Superintendent was phenomenal and the home is fantastic. Outside of the typical things you may find after you close I wake up every morning very impressed with the home. Thank you!

4.9
Verified Homeowner
Frisco, TX, on Feb 04, 2020

It was bad experience, I had to figured it out everything and had to fought with employees to fix the construction issues. Before closing they agreed to fix some of the items and same added in FA document but when I went to title office they crossed a item and asked me to sign on that. I still did not get bricks which they promised on FA document. They deposited check in bank and after few days sent me an lawyer notice says I have to pay them the money. I was referred by a friend, still that haven’t give referral money yet (it’s almost 3 months) [name removed] and [name removed] are both good guys helped me to fix majority of issues at the time of construction. [name removed] is an excellent person, all post construction issues are fixing quickly and responding quickly.

3.1
Verified Homeowner
Frisco, on Oct 30, 2019

We have enjoyed many aspects of our experience with [removed]. [removed], the general contractor, was so informative and the home orientation was probably the most valuable to me. Being not only a buyer of a new home, but also a first time homebuyer, this experience was invaluable. Another aspect of [removed] that I think is incomparable has been their overall customer service. [removed] and [removed] have been so responsive for the smallest questions and/or concerns that we had before we closed, after we closed and even now since we’ve been in our home almost a year. From recommending vendors for us to make changes to our [removed] home to updating us on things going on in the area, they have been there.

4.4
Verified Homeowner
Frisco, on Oct 29, 2019

Quality of work done

4.7
Verified Homeowner
Frisco, TX, on Aug 29, 2019

Shaddock Homes was the first builder we looked at when we decided to relocate to TX. The look, style, design, finishes, and quality stood out above the other builder homes we saw. Everyone kept in very close communication with us throughout the entire process, which was very helpful.

5.0
Verified Homeowner
Frisco, TX, on Aug 04, 2019

It was a smooth transaction.

5.0
Verified Homeowner
Frisco, on Jun 23, 2019

They respond timely

5.0
Verified Homeowner
Frisco, on Jun 11, 2019

The people that work for [removed] here at the development ([removed] and [removed]) have made our experience awesome. They have always been there to help us in any way. I feel we have a good quality home and trust [removed] and [removed].

4.9
Verified Homeowner
Frisco, on Jun 06, 2019

HVAC and plumbers called in to service heating main bath tub water temperature issue were awesome

5.0
Verified Homeowner
Frisco, on Jun 03, 2019

Prompt response

3.9
Verified Homeowner
Frisco, TX, on May 18, 2019

The people we worked with - [removed] and [removed].

4.7
Verified Homeowner
Frisco, TX, on May 10, 2019

Speed of process.

4.9
Verified Homeowner
Frisco, TX, on Mar 12, 2019

Working with [removed] and [removed], they are experienced and answered every question.

4.6
Verified Homeowner
Frisco, TX, on Feb 09, 2019

The entire process.

4.8
Verified Homeowner
Frisco, TX, on Feb 05, 2019

its a beautiful house. The closing process was easy

4.4
Verified Homeowner
Frisco, on Jan 11, 2019

Confidence that any issues will be corrected.

5.0
Verified Homeowner
Frisco, on Dec 15, 2018

Flexibility. The flexibility to customize our home any way that we want. The flexibility of the construction manager and sales manager to accommodate our wants and needs.

4.8
Verified Homeowner
Frisco, on Dec 14, 2018

Great sales experience, house is great and we are enjoying the neighborhood

4.7
Verified Homeowner
Frisco, on Nov 14, 2018

It could have been better, it is very slow and need lot of follow up

2.7
Verified Homeowner
Frisco, on Aug 15, 2018

Sales person was very helpful.

2.0
Verified Homeowner
Frisco, on Jul 22, 2018

[removed] really made it easy for us. World class service! [removed] was very patient and explained everything to us for our walk around. [removed] and Capital title was the best!!

3.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, TX, on May 07, 2020

Our contract went smooth. When our lender took little longer time than promised [name removed] homes accepted any extended our contract for one more week to close our home. I appreciate [name removed] on working with us thru out our home buying process.

4.5
Verified Homeowner
Frisco, TX, on Apr 12, 2020

I’m in the industry so I don’t expect perfection when it comes to buying a home, but I can confidently say that my Construction Superintendent was phenomenal and the home is fantastic. Outside of the typical things you may find after you close I wake up every morning very impressed with the home. Thank you!

4.9
Verified Homeowner
Frisco, TX, on Feb 04, 2020

It was bad experience, I had to figured it out everything and had to fought with employees to fix the construction issues. Before closing they agreed to fix some of the items and same added in FA document but when I went to title office they crossed a item and asked me to sign on that. I still did not get bricks which they promised on FA document. They deposited check in bank and after few days sent me an lawyer notice says I have to pay them the money. I was referred by a friend, still that haven’t give referral money yet (it’s almost 3 months) [name removed] and [name removed] are both good guys helped me to fix majority of issues at the time of construction. [name removed] is an excellent person, all post construction issues are fixing quickly and responding quickly.

3.1
Verified Homeowner
Frisco, TX, on Aug 29, 2019

Shaddock Homes was the first builder we looked at when we decided to relocate to TX. The look, style, design, finishes, and quality stood out above the other builder homes we saw. Everyone kept in very close communication with us throughout the entire process, which was very helpful.

5.0
Verified Homeowner
Frisco, TX, on Aug 04, 2019

It was a smooth transaction.

5.0
Verified Homeowner
Frisco, TX, on May 18, 2019

The people we worked with - [removed] and [removed].

4.7
Verified Homeowner
Frisco, TX, on May 10, 2019

Speed of process.

4.9
Verified Homeowner
Frisco, TX, on Mar 12, 2019

Working with [removed] and [removed], they are experienced and answered every question.

4.6
Verified Homeowner
Frisco, TX, on Feb 09, 2019

The entire process.

4.8
Verified Homeowner
Frisco, TX, on Feb 05, 2019

its a beautiful house. The closing process was easy

4.4
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on May 09, 2020

So far worked with [name removed] he is a very good manager. He solved all most all the issues what we reported.

4.1
Verified Homeowner
Frisco, on Jun 23, 2019

They respond timely

5.0
Verified Homeowner
Frisco, on Jun 06, 2019

HVAC and plumbers called in to service heating main bath tub water temperature issue were awesome

5.0
Verified Homeowner
Frisco, on Jun 03, 2019

Prompt response

3.9
Verified Homeowner
Frisco, on Jan 11, 2019

Confidence that any issues will be corrected.

5.0
Verified Homeowner
Frisco, on Dec 14, 2018

Great sales experience, house is great and we are enjoying the neighborhood

4.7
Verified Homeowner
Frisco, on Nov 14, 2018

It could have been better, it is very slow and need lot of follow up

2.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Frisco, on Oct 30, 2019

We have enjoyed many aspects of our experience with [removed]. [removed], the general contractor, was so informative and the home orientation was probably the most valuable to me. Being not only a buyer of a new home, but also a first time homebuyer, this experience was invaluable. Another aspect of [removed] that I think is incomparable has been their overall customer service. [removed] and [removed] have been so responsive for the smallest questions and/or concerns that we had before we closed, after we closed and even now since we’ve been in our home almost a year. From recommending vendors for us to make changes to our [removed] home to updating us on things going on in the area, they have been there.

4.4
Verified Homeowner
Frisco, on Oct 29, 2019

Quality of work done

4.7
Verified Homeowner
Frisco, on Jun 11, 2019

The people that work for [removed] here at the development ([removed] and [removed]) have made our experience awesome. They have always been there to help us in any way. I feel we have a good quality home and trust [removed] and [removed].

4.9
Verified Homeowner
Frisco, on Dec 15, 2018

Flexibility. The flexibility to customize our home any way that we want. The flexibility of the construction manager and sales manager to accommodate our wants and needs.

4.8
Verified Homeowner
Frisco, on Aug 15, 2018

Sales person was very helpful.

2.0
Verified Homeowner
Frisco, on Jul 22, 2018

[removed] really made it easy for us. World class service! [removed] was very patient and explained everything to us for our walk around. [removed] and Capital title was the best!!

3.9
Verified Homeowner