Top Homebuilder Ratings & Reviews

Shaddock Homes

Inspiration

31 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.6

Construction Experience

3.8

Customer Care Experience

4.5

Home Readiness

4.4

Installation & Workmanship

4.4

Community Profile

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

St Paul, on May 22, 2020

Our new warranty contact, [name removed], has been an amazing help in getting our warranty tickets completed.

5.0
Verified Homeowner
St Paul, on May 21, 2020

The purchase experience was really an easy process and the team at [name removed] worked with my realtor pretty well.

4.2
Verified Homeowner
St Paul, on May 04, 2020

Being able to select our floor plan going to the design store.

5.0
Verified Homeowner
St Paul, on Jan 02, 2020

The internal selections for the house since we felt more control through that process. External choices were more restrictive

4.0
Verified Homeowner
St Paul, on Oct 26, 2019

Everyone was so accommodating and never once gave me a problem, especially when I asked for something that didn’t seem possible!! best experience of my life

5.0
Verified Homeowner
St Paul, on Sep 27, 2019

honestly, i am very disappoint about warranty service.

1.5
Verified Homeowner
St Paul, on Sep 03, 2019

Good follow up, timely construction. Good quality.

4.9
Verified Homeowner
St Paul, on Aug 11, 2019

There is only one person that stands out from the crowd : [removed] . She is amazing in any way and [removed] should be proud to have such a wonderful person on their staff.

4.5
Verified Homeowner
St Paul, on Aug 03, 2019

Professionalism

4.9
Verified Homeowner
Wylie, on Jul 13, 2019

The attention to details and willingness to make sure we were happy and remained happy.

4.9
Verified Homeowner
Wylie, on Jul 06, 2019

Response from [removed] to questions.

5.0
Verified Homeowner
Wylie, on Jun 15, 2019

Sales manager [removed] helps us a lot before doing contract and also after contract, she made sure that we get whatever we need..overall it was very nice experience and we didn’t have to worry about anything for closing..process was very smooth

4.4
Verified Homeowner
Wylie, on May 25, 2019

[removed] was excellent!!!

5.0
Verified Homeowner
St Paul, on Mar 19, 2019

Customer service and responses on any needs were always handled with the upmost of professionalism.

4.2
Verified Homeowner
St Paul, on Dec 01, 2018

I have been displeased with the warrant service thus far. Communication is almost non existent

1.7
Verified Homeowner
St Paul, on Oct 12, 2018

We have had to call on several occasions and someone does get back to us after several days.

3.8
Verified Homeowner
St Paul, on Jul 17, 2018

We loved our [removed] home in [removed] but our house in Saint [removed] in not the same quality.

3.2
Verified Homeowner
St Paul, on Jul 10, 2018

[removed] and mike

4.6
Verified Homeowner
St Paul, on Jul 10, 2018

During the building process, issues seen were quickly addressed. Quality of workmanship was above expectations.

4.8
Verified Homeowner
St Paul, on Jul 06, 2018

Quality of the product is good.

3.3
Verified Homeowner
St Paul, on Jul 06, 2018

The options at the design center.

3.3
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

St Paul, on May 21, 2020

The purchase experience was really an easy process and the team at [name removed] worked with my realtor pretty well.

4.2
Verified Homeowner
St Paul, on May 04, 2020

Being able to select our floor plan going to the design store.

5.0
Verified Homeowner
St Paul, on Jan 02, 2020

The internal selections for the house since we felt more control through that process. External choices were more restrictive

4.0
Verified Homeowner
St Paul, on Oct 26, 2019

Everyone was so accommodating and never once gave me a problem, especially when I asked for something that didn’t seem possible!! best experience of my life

5.0
Verified Homeowner
St Paul, on Sep 03, 2019

Good follow up, timely construction. Good quality.

4.9
Verified Homeowner
St Paul, on Aug 11, 2019

There is only one person that stands out from the crowd : [removed] . She is amazing in any way and [removed] should be proud to have such a wonderful person on their staff.

4.5
Verified Homeowner
St Paul, on Aug 03, 2019

Professionalism

4.9
Verified Homeowner
Wylie, on Jul 06, 2019

Response from [removed] to questions.

5.0
Verified Homeowner
Wylie, on Jun 15, 2019

Sales manager [removed] helps us a lot before doing contract and also after contract, she made sure that we get whatever we need..overall it was very nice experience and we didn’t have to worry about anything for closing..process was very smooth

4.4
Verified Homeowner
Wylie, on May 25, 2019

[removed] was excellent!!!

5.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St Paul, on May 22, 2020

Our new warranty contact, [name removed], has been an amazing help in getting our warranty tickets completed.

5.0
Verified Homeowner
St Paul, on Sep 27, 2019

honestly, i am very disappoint about warranty service.

1.5
Verified Homeowner
St Paul, on Dec 01, 2018

I have been displeased with the warrant service thus far. Communication is almost non existent

1.7
Verified Homeowner
St Paul, on Oct 12, 2018

We have had to call on several occasions and someone does get back to us after several days.

3.8
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Wylie, on Jul 13, 2019

The attention to details and willingness to make sure we were happy and remained happy.

4.9
Verified Homeowner
St Paul, on Mar 19, 2019

Customer service and responses on any needs were always handled with the upmost of professionalism.

4.2
Verified Homeowner
St Paul, on Jul 17, 2018

We loved our [removed] home in [removed] but our house in Saint [removed] in not the same quality.

3.2
Verified Homeowner
St Paul, on Jul 10, 2018

[removed] and mike

4.6
Verified Homeowner
St Paul, on Jul 10, 2018

During the building process, issues seen were quickly addressed. Quality of workmanship was above expectations.

4.8
Verified Homeowner
St Paul, on Jul 06, 2018

Quality of the product is good.

3.3
Verified Homeowner
St Paul, on Jul 06, 2018

The options at the design center.

3.3
Verified Homeowner