Top Homebuilder Ratings & Reviews

Shaddock Homes

Inspiration

43 Homeowner Reviews Completed May 2019 - Nov 2020

Overall Satisfaction

4.4
Customers' overall satisfaction
4.3
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.4

Home Personalization Experience

4.7

Construction Experience

4.0

Customer Care Experience

4.5

Home Readiness

4.4

Installation & Workmanship

4.5

Community Profile

Inspiration is located in St. Paul, Texas just steps away from Lake Lavon, one of the largest lakes in Texas. This 593 acre master planned community in Collin County offers countryside living with beautiful lake views.





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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

St Paul, on Nov 10, 2020

There have been very few warranty issues up to this point - which is awesome!

3.9
Verified Homeowner
St Paul, on Oct 04, 2020

Easy to work with on a spec home .... very little warranty work (which was nice) but response to warranty slow. Grass and sprinkler system (breaks, leaks repairs) have been challenging.

4.2
Verified Homeowner
St Paul, on Sep 03, 2020

So far it's been good

4.5
Verified Homeowner
St Paul, on Jul 01, 2020

I understand that sometimes issues can come up with new house however the professionalism and dedication for [name removed] to address and fix all the issues is outstanding. I just want to say thank you [name removed]!

5.0
Verified Homeowner
St Paul, on May 22, 2020

Our new warranty contact, [name removed], has been an amazing help in getting our warranty tickets completed.

5.0
Verified Homeowner
St Paul, on Sep 27, 2019

honestly, i am very disappoint about warranty service.

1.5
Verified Homeowner
Wylie, on Jul 13, 2019

The attention to details and willingness to make sure we were happy and remained happy.

4.9
Verified Homeowner
Wylie, TX, on Jul 06, 2019

Response from [removed] to questions.

5.0
Verified Homeowner
Wylie, TX, on Jun 15, 2019

Sales manager [removed] helps us a lot before doing contract and also after contract, she made sure that we get whatever we need..overall it was very nice experience and we didn’t have to worry about anything for closing..process was very smooth

4.4
Verified Homeowner
Wylie, TX, on May 25, 2019

[removed] was excellent!!!

5.0
Verified Homeowner
Wylie, TX, on May 20, 2019

sales staff

4.8
Verified Homeowner
St Paul, TX, on May 14, 2019

Working with [removed] (community sale manager) is the best experience from the beginning. [removed] is explain everything and details and make the transaction smooth.

3.4
Verified Homeowner
Wylie, TX, on Apr 16, 2019

Easy to work with the [removed] team throughout (knowledgeable/availability).

4.9
Verified Homeowner
St Paul, on Mar 19, 2019

Customer service and responses on any needs were always handled with the upmost of professionalism.

4.2
Verified Homeowner
St Paul, on Dec 01, 2018

I have been displeased with the warrant service thus far. Communication is almost non existent

1.7
Verified Homeowner
St Paul, TX, on Oct 30, 2018

The people involved at [removed] were very nice and helpful, but the quality and design of the home we were buying was most exciting to me!

5.0
Verified Homeowner
St Paul, on Oct 12, 2018

We have had to call on several occasions and someone does get back to us after several days.

3.8
Verified Homeowner
St Paul, TX, on Sep 24, 2018

Everytime I had a question or concern, it was answered right away.

4.9
Verified Homeowner
Wylie, TX, on Sep 23, 2018

[removed]. [removed] is the reason we stuck with shaddock. I would recommend shaddock doing anything it takes to make sure they keep [removed] apart of their team. She is the nicest, easy going, kindest salesperson I have ever worked with. She was there for us every step of the way and was always available.

4.9
Verified Homeowner
St Paul, TX, on Aug 06, 2018

[removed] was extremely helpful throughout, [removed] seem to work with me on a personal level and assist my family and I with our cross country move

5.0
Verified Homeowner
St Paul, on Jul 17, 2018

We loved our [removed] home in [removed] but our house in Saint [removed] in not the same quality.

3.2
Verified Homeowner
St Paul, on Jul 10, 2018

[removed] and mike

4.6
Verified Homeowner
St Paul, on Jul 10, 2018

During the building process, issues seen were quickly addressed. Quality of workmanship was above expectations.

4.8
Verified Homeowner
St Paul, on Jul 06, 2018

Quality of the product is good.

3.3
Verified Homeowner
St Paul, on Jul 06, 2018

The options at the design center.

3.3
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Wylie, TX, on Jul 06, 2019

Response from [removed] to questions.

5.0
Verified Homeowner
Wylie, TX, on Jun 15, 2019

Sales manager [removed] helps us a lot before doing contract and also after contract, she made sure that we get whatever we need..overall it was very nice experience and we didn’t have to worry about anything for closing..process was very smooth

4.4
Verified Homeowner
Wylie, TX, on May 25, 2019

[removed] was excellent!!!

5.0
Verified Homeowner
Wylie, TX, on May 20, 2019

sales staff

4.8
Verified Homeowner
St Paul, TX, on May 14, 2019

Working with [removed] (community sale manager) is the best experience from the beginning. [removed] is explain everything and details and make the transaction smooth.

3.4
Verified Homeowner
Wylie, TX, on Apr 16, 2019

Easy to work with the [removed] team throughout (knowledgeable/availability).

4.9
Verified Homeowner
St Paul, TX, on Oct 30, 2018

The people involved at [removed] were very nice and helpful, but the quality and design of the home we were buying was most exciting to me!

5.0
Verified Homeowner
St Paul, TX, on Sep 24, 2018

Everytime I had a question or concern, it was answered right away.

4.9
Verified Homeowner
Wylie, TX, on Sep 23, 2018

[removed]. [removed] is the reason we stuck with shaddock. I would recommend shaddock doing anything it takes to make sure they keep [removed] apart of their team. She is the nicest, easy going, kindest salesperson I have ever worked with. She was there for us every step of the way and was always available.

4.9
Verified Homeowner
St Paul, TX, on Aug 06, 2018

[removed] was extremely helpful throughout, [removed] seem to work with me on a personal level and assist my family and I with our cross country move

5.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St Paul, on Nov 10, 2020

There have been very few warranty issues up to this point - which is awesome!

3.9
Verified Homeowner
St Paul, on Sep 03, 2020

So far it's been good

4.5
Verified Homeowner
St Paul, on May 22, 2020

Our new warranty contact, [name removed], has been an amazing help in getting our warranty tickets completed.

5.0
Verified Homeowner
St Paul, on Sep 27, 2019

honestly, i am very disappoint about warranty service.

1.5
Verified Homeowner
St Paul, on Dec 01, 2018

I have been displeased with the warrant service thus far. Communication is almost non existent

1.7
Verified Homeowner
St Paul, on Oct 12, 2018

We have had to call on several occasions and someone does get back to us after several days.

3.8
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

St Paul, on Oct 04, 2020

Easy to work with on a spec home .... very little warranty work (which was nice) but response to warranty slow. Grass and sprinkler system (breaks, leaks repairs) have been challenging.

4.2
Verified Homeowner
St Paul, on Jul 01, 2020

I understand that sometimes issues can come up with new house however the professionalism and dedication for [name removed] to address and fix all the issues is outstanding. I just want to say thank you [name removed]!

5.0
Verified Homeowner
Wylie, on Jul 13, 2019

The attention to details and willingness to make sure we were happy and remained happy.

4.9
Verified Homeowner
St Paul, on Mar 19, 2019

Customer service and responses on any needs were always handled with the upmost of professionalism.

4.2
Verified Homeowner
St Paul, on Jul 17, 2018

We loved our [removed] home in [removed] but our house in Saint [removed] in not the same quality.

3.2
Verified Homeowner
St Paul, on Jul 10, 2018

[removed] and mike

4.6
Verified Homeowner
St Paul, on Jul 10, 2018

During the building process, issues seen were quickly addressed. Quality of workmanship was above expectations.

4.8
Verified Homeowner
St Paul, on Jul 06, 2018

Quality of the product is good.

3.3
Verified Homeowner
St Paul, on Jul 06, 2018

The options at the design center.

3.3
Verified Homeowner