Overall Satisfaction
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Inspiration is located in St. Paul, Texas just steps away from Lake Lavon, one of the largest lakes in Texas. This 593 acre master planned community in Collin County offers countryside living with beautiful lake views.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
St Paul, on Mar 16, 2021
Working with [name removed] has been great. He knows his job and knows it well. [name removed] process is complex and I appreciate he takes the time to evaluate our identified issues and resolves them or makes it clear why something is not covered under warranty.
St Paul, on Mar 25, 2021
Like 1.The response from Service ([name removed]) if needed 2. The quality of workmanship Dislike Nothing
St Paul, TX, on Apr 06, 2021
I had no major issues with the purchasing. Everything went smoothly as I expected.
St Paul, on Oct 04, 2020
Easy to work with on a spec home .... very little warranty work (which was nice) but response to warranty slow. Grass and sprinkler system (breaks, leaks repairs) have been challenging.
St Paul, on Feb 08, 2021
I have been completely satisfied. [name removed] is awesome to work with
St Paul, TX, on Mar 16, 2021
[name removed] and my Realestate agent made the process very easy for us. They were available to answer our questions and concerns
St Paul, on Jul 01, 2020
I understand that sometimes issues can come up with new house however the professionalism and dedication for [name removed] to address and fix all the issues is outstanding. I just want to say thank you [name removed]!
St Paul, on Dec 18, 2020
[name removed] has been super friendly and easy to contact. However, a few our tickets were prematurely closed without being addressed at all. I've asked repeatedly whether those can be reopened or should I log new items, and I never got a response.
Wylie, on Jul 13, 2019
The attention to details and willingness to make sure we were happy and remained happy.
St Paul, on Nov 10, 2020
There have been very few warranty issues up to this point - which is awesome!
St Paul, on Mar 19, 2019
Customer service and responses on any needs were always handled with the upmost of professionalism.
St Paul, TX, on Nov 10, 2020
We were very pleased with the entire process. [name removed] was amazing and made the process very easy. She accommodated all of our needs to include the numerous times we asked to be let into the house to see it as the build progressed.
St Paul, on Jul 17, 2018
We loved our [removed] home in [removed] but our house in Saint [removed] in not the same quality.
St Paul, on May 22, 2020
Our new warranty contact, [name removed], has been an amazing help in getting our warranty tickets completed.
St Paul, TX, on Sep 24, 2020
[name removed] the salesperson for [name removed] in [name removed] isn't a very effective communicator. We found it very difficult to work with her and it really changed our outlook on the whole home building process. She turns a 2 minute conversation into a 30-45 minute ordeal. The first morning we woke up our sod that was laid was infested with army worms and they were getting into our house.
St Paul, on Sep 27, 2019
honestly, i am very disappoint about warranty service.
St Paul, TX, on Aug 26, 2020
I liked the various options for the various floor plans. Your process was rather transparent, which I liked. My 3rd party inspector confirmed this is a good house. We liked the design center process, but we didn't like that the we forgot what kind of countertop material we have so we couldn't figure out how to clean it. We didn't like the electricity took so long to get connected. We like working with the warranty guy.
St Paul, on Jul 10, 2018
During the building process, issues seen were quickly addressed. Quality of workmanship was above expectations.
St Paul, on Dec 01, 2018
I have been displeased with the warrant service thus far. Communication is almost non existent
St Paul, TX, on Jul 21, 2020
[name removed] was amazing, professional, helpful and patient from start to finish. She knew when to refer us to [name removed], our construction manager, who was always responsive, professional and personable.
St Paul, on Oct 12, 2018
We have had to call on several occasions and someone does get back to us after several days.
St Paul, TX, on May 21, 2020
The purchase experience was really an easy process and the team at [name removed] worked with my realtor pretty well.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
St Paul, TX, on Apr 06, 2021
I had no major issues with the purchasing. Everything went smoothly as I expected.
St Paul, TX, on Mar 16, 2021
[name removed] and my Realestate agent made the process very easy for us. They were available to answer our questions and concerns
St Paul, TX, on Nov 10, 2020
We were very pleased with the entire process. [name removed] was amazing and made the process very easy. She accommodated all of our needs to include the numerous times we asked to be let into the house to see it as the build progressed.
St Paul, TX, on Sep 24, 2020
[name removed] the salesperson for [name removed] in [name removed] isn't a very effective communicator. We found it very difficult to work with her and it really changed our outlook on the whole home building process. She turns a 2 minute conversation into a 30-45 minute ordeal. The first morning we woke up our sod that was laid was infested with army worms and they were getting into our house.
St Paul, TX, on Aug 26, 2020
I liked the various options for the various floor plans. Your process was rather transparent, which I liked. My 3rd party inspector confirmed this is a good house. We liked the design center process, but we didn't like that the we forgot what kind of countertop material we have so we couldn't figure out how to clean it. We didn't like the electricity took so long to get connected. We like working with the warranty guy.
St Paul, TX, on Jul 21, 2020
[name removed] was amazing, professional, helpful and patient from start to finish. She knew when to refer us to [name removed], our construction manager, who was always responsive, professional and personable.
St Paul, TX, on May 21, 2020
The purchase experience was really an easy process and the team at [name removed] worked with my realtor pretty well.
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
St Paul, on Mar 16, 2021
Working with [name removed] has been great. He knows his job and knows it well. [name removed] process is complex and I appreciate he takes the time to evaluate our identified issues and resolves them or makes it clear why something is not covered under warranty.
St Paul, on Feb 08, 2021
I have been completely satisfied. [name removed] is awesome to work with
St Paul, on Dec 18, 2020
[name removed] has been super friendly and easy to contact. However, a few our tickets were prematurely closed without being addressed at all. I've asked repeatedly whether those can be reopened or should I log new items, and I never got a response.
St Paul, on Nov 10, 2020
There have been very few warranty issues up to this point - which is awesome!
St Paul, on May 22, 2020
Our new warranty contact, [name removed], has been an amazing help in getting our warranty tickets completed.
St Paul, on Sep 27, 2019
honestly, i am very disappoint about warranty service.
St Paul, on Dec 01, 2018
I have been displeased with the warrant service thus far. Communication is almost non existent
MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
St Paul, on Mar 25, 2021
Like 1.The response from Service ([name removed]) if needed 2. The quality of workmanship Dislike Nothing
St Paul, on Oct 04, 2020
Easy to work with on a spec home .... very little warranty work (which was nice) but response to warranty slow. Grass and sprinkler system (breaks, leaks repairs) have been challenging.
St Paul, on Jul 01, 2020
I understand that sometimes issues can come up with new house however the professionalism and dedication for [name removed] to address and fix all the issues is outstanding. I just want to say thank you [name removed]!
Wylie, on Jul 13, 2019
The attention to details and willingness to make sure we were happy and remained happy.
St Paul, on Mar 19, 2019
Customer service and responses on any needs were always handled with the upmost of professionalism.
St Paul, on Jul 17, 2018
We loved our [removed] home in [removed] but our house in Saint [removed] in not the same quality.
St Paul, on Jul 10, 2018
During the building process, issues seen were quickly addressed. Quality of workmanship was above expectations.