Top Homebuilder Ratings & Reviews

Shaddock Homes

Kings Crossing

16 Homeowner Reviews Completed Dec 2018 - Jun 2020

Overall Satisfaction

4.2
Customers' overall satisfaction
3.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.4

Construction Experience

4.2

Customer Care Experience

4.2

Home Readiness

3.6

Installation & Workmanship

4.3

Community Profile

For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Parker, on Apr 19, 2020

The process was extremely methodical; every step of the way was made clear and precise.

4.0
Verified Homeowner
Parker, on Apr 14, 2020

[name removed] spent a good bit of time giving us personal attention for the entire process. Any problems we had were handled professionally and in a timely manner.

4.9
Verified Homeowner
Parker, on Mar 04, 2020

We’ve had several open items that have recently been addressed by your new guy, [name removed]. He has really taken charge of that position, and there’s no doubt we as the customer, we are his number one priority. Thanks for reaffirming some of the faith we lost in [name removed].

5.0
Verified Homeowner
Parker, on Mar 02, 2020

The fact that they do eventually come out

1.2
Verified Homeowner
Parker, on Jan 29, 2020

Both [name removed] and [name removed] were very professional, kept us informed on the process and help with the overall design of our space. They both listened to what we wanted and provided valuable feedback. This was the 4th time we have been and the whole process was very easy and seamless.

4.1
Verified Homeowner
Parker, on Jan 28, 2020

Quick Close on open inventory

4.6
Verified Homeowner
Parker, on Dec 31, 2019

The process was pretty seamless, and [name removed] and [name removed] were readily available as needed.

4.5
Verified Homeowner
Parker, on Sep 15, 2019

Responsiveness of our Service Manager - [removed]

4.0
Verified Homeowner
Parker, on Aug 19, 2019

[removed] choices. Working with [removed].

3.3
Verified Homeowner
Parker, on Apr 13, 2019

The quick response and resolution of any issue.

5.0
Verified Homeowner
Parker, on Feb 27, 2019

The willingness of the builder to work with us to get the deal done.

3.9
Verified Homeowner
Parker, on Nov 02, 2018

It is easy to submit work requests on the punchlist manager.

3.1
Verified Homeowner
Parker, on Aug 13, 2018

In the first 30 days when most of the minor issues occurred we dealt with [removed], our construction manager. We were already very familiar with him from the construction process and he was extremely responsive to us!

3.2
Verified Homeowner
Parker, on Jul 20, 2018

Nothing. [removed] committed to us ([removed], [removed], personally) in a stipulated addendum that they would fix ditch in front of house within 90 days. Ditch has not been touched and they won't respond to emails inquiries about it. We are telling EVERYBODY we can not to buy [removed] Homes!

3.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Parker, on Apr 19, 2020

The process was extremely methodical; every step of the way was made clear and precise.

4.0
Verified Homeowner
Parker, on Apr 14, 2020

[name removed] spent a good bit of time giving us personal attention for the entire process. Any problems we had were handled professionally and in a timely manner.

4.9
Verified Homeowner
Parker, on Jan 29, 2020

Both [name removed] and [name removed] were very professional, kept us informed on the process and help with the overall design of our space. They both listened to what we wanted and provided valuable feedback. This was the 4th time we have been and the whole process was very easy and seamless.

4.1
Verified Homeowner
Parker, on Jan 28, 2020

Quick Close on open inventory

4.6
Verified Homeowner
Parker, on Dec 31, 2019

The process was pretty seamless, and [name removed] and [name removed] were readily available as needed.

4.5
Verified Homeowner
Parker, on Aug 19, 2019

[removed] choices. Working with [removed].

3.3
Verified Homeowner
Parker, on Feb 27, 2019

The willingness of the builder to work with us to get the deal done.

3.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Parker, on Mar 04, 2020

We’ve had several open items that have recently been addressed by your new guy, [name removed]. He has really taken charge of that position, and there’s no doubt we as the customer, we are his number one priority. Thanks for reaffirming some of the faith we lost in [name removed].

5.0
Verified Homeowner
Parker, on Mar 02, 2020

The fact that they do eventually come out

1.2
Verified Homeowner
Parker, on Apr 13, 2019

The quick response and resolution of any issue.

5.0
Verified Homeowner
Parker, on Nov 02, 2018

It is easy to submit work requests on the punchlist manager.

3.1
Verified Homeowner
Parker, on Aug 13, 2018

In the first 30 days when most of the minor issues occurred we dealt with [removed], our construction manager. We were already very familiar with him from the construction process and he was extremely responsive to us!

3.2
Verified Homeowner
Parker, on Jul 20, 2018

Nothing. [removed] committed to us ([removed], [removed], personally) in a stipulated addendum that they would fix ditch in front of house within 90 days. Ditch has not been touched and they won't respond to emails inquiries about it. We are telling EVERYBODY we can not to buy [removed] Homes!

3.0
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Parker, on Sep 15, 2019

Responsiveness of our Service Manager - [removed]

4.0
Verified Homeowner