Top Homebuilder Ratings & Reviews

Shaddock Homes

Parker Ranch Estates

30 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.4
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.8

Home Personalization Experience

4.6

Construction Experience

4.7

Customer Care Experience

5.0

Home Readiness

4.8

Installation & Workmanship

4.4

Community Profile

Shaddock Homes logo
For 50 years, Shaddock Homes has specialized in the creation of luxury homes in the Dallas/Fort Worth Metroplex. We offer a variety of innovative and inspiring new home designs and are constantly striving to provide a level of exterior and interior craftsmanship that distinguishes us from other Dallas homebuilders.

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Parker, on Oct 10, 2019

Extremely fast turnaround time on repairs. [removed] and [removed] have been outstanding

5.0
Verified Homeowner
Parker, on Sep 10, 2019

We appreciated working with [removed] [removed] to customize the design of our home to meet our family's needs.

4.1
Verified Homeowner
Parker, on Aug 30, 2019

The willingness, kindness and patience through the building process.

5.0
Verified Homeowner
Parker, on Jun 27, 2019

Location, home size, floor plans and flexibility with our chosen plan. Friendliness of [removed] employees.

2.6
Verified Homeowner
Parker, on Apr 20, 2019

[removed] and [removed] were a pleasure to work with. They were responsive to my questions and most of the time we were able to resolve issues. The home turned out beautiful.

4.3
Verified Homeowner
Parker, on Apr 18, 2019

Nothing. [removed] impressed. Post move in experience has not been positive

2.0
Verified Homeowner
Parker, on Mar 28, 2019

Quick scheduling of service needed.

5.0
Verified Homeowner
Parker, on Feb 18, 2019

Excellent communication. Never felt like the dollar was more important than my happiness as a customer. Flexibility to meet our needs and wants.

4.9
Verified Homeowner
Parker, on Jan 03, 2019

[removed] has been extremely responsive to all of my needs. I never have to worry about issues not being resolved.

4.7
Verified Homeowner
Parker, on Dec 25, 2018

Communication and partnership from kelly and [removed]

4.5
Verified Homeowner
Parker, on Nov 29, 2018

Great floor plans and design flexibility.

4.8
Verified Homeowner
Parker, on Nov 09, 2018

Selecting finishes, watching construction

4.2
Verified Homeowner
Parker, on Sep 21, 2018

Personal relationship between the builder and sales rep made the entire process enjoyable.

3.9
Verified Homeowner
Parker, on Sep 01, 2018

The finish out was excellent, as was the customer service.

4.9
Verified Homeowner
Parker, on Aug 31, 2018

The one think that make the process easy and enjoyable was the people we that were working with us through the process. Mrs. [removed] was always very helpful when we did our original choices and she always offered some alternative if something we wanted could not be achieved. We can not say enough good things for Mr. [removed]. He was always present through every step of the building process. He always addressed any concerns we had and made sure we were happy with the final results in every building stage. Thank you [removed] and [removed]!

4.9
Verified Homeowner
Parker, on Jul 13, 2018

The warranty rep has been very nice and cordial. However, we are not getting things done correctly and there is numerous follow-up required. Some items have never been addressed.

2.4
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Parker, on Aug 30, 2019

The willingness, kindness and patience through the building process.

5.0
Verified Homeowner
Parker, on Apr 20, 2019

[removed] and [removed] were a pleasure to work with. They were responsive to my questions and most of the time we were able to resolve issues. The home turned out beautiful.

4.3
Verified Homeowner
Parker, on Feb 18, 2019

Excellent communication. Never felt like the dollar was more important than my happiness as a customer. Flexibility to meet our needs and wants.

4.9
Verified Homeowner
Parker, on Dec 25, 2018

Communication and partnership from kelly and [removed]

4.5
Verified Homeowner
Parker, on Nov 29, 2018

Great floor plans and design flexibility.

4.8
Verified Homeowner
Parker, on Nov 09, 2018

Selecting finishes, watching construction

4.2
Verified Homeowner
Parker, on Sep 01, 2018

The finish out was excellent, as was the customer service.

4.9
Verified Homeowner
Parker, on Aug 31, 2018

The one think that make the process easy and enjoyable was the people we that were working with us through the process. Mrs. [removed] was always very helpful when we did our original choices and she always offered some alternative if something we wanted could not be achieved. We can not say enough good things for Mr. [removed]. He was always present through every step of the building process. He always addressed any concerns we had and made sure we were happy with the final results in every building stage. Thank you [removed] and [removed]!

4.9
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Parker, on Oct 10, 2019

Extremely fast turnaround time on repairs. [removed] and [removed] have been outstanding

5.0
Verified Homeowner
Parker, on Apr 18, 2019

Nothing. [removed] impressed. Post move in experience has not been positive

2.0
Verified Homeowner
Parker, on Mar 28, 2019

Quick scheduling of service needed.

5.0
Verified Homeowner
Parker, on Jan 03, 2019

[removed] has been extremely responsive to all of my needs. I never have to worry about issues not being resolved.

4.7
Verified Homeowner

MOST RECENT 10 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Parker, on Sep 10, 2019

We appreciated working with [removed] [removed] to customize the design of our home to meet our family's needs.

4.1
Verified Homeowner
Parker, on Jun 27, 2019

Location, home size, floor plans and flexibility with our chosen plan. Friendliness of [removed] employees.

2.6
Verified Homeowner
Parker, on Sep 21, 2018

Personal relationship between the builder and sales rep made the entire process enjoyable.

3.9
Verified Homeowner
Parker, on Jul 13, 2018

The warranty rep has been very nice and cordial. However, we are not getting things done correctly and there is numerous follow-up required. Some items have never been addressed.

2.4
Verified Homeowner