Top Homebuilder Ratings & Reviews

Southgate Homes

Painted Tree

7 Homeowner Reviews Completed Oct 2024 - Dec 2024

Southgate Homes

Overall Satisfaction

4.6
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

3.6

Construction Experience

5.0

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.7

Community Profile

Southgate Homes logo
Award-winning Southgate Homes is recognized as one of the top luxury production home builders in the Dallas-Fort Worth metroplex. Our proven formula of setting high standards for each of the five key home building elements – desirable communities , unsurpassed architecture and design, desirable floor plans, stylish home features, and quality construction – has made us a premier DFW luxury home builder.

Driving Directions
Request More Info
  Go to Builder Reviews page

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Dec 07, 2024

The people. [name removed], [name removed] and [name removed] were incredible to work with - truly felt like a partnership throughout the entire process.

4.4
Verified Homeowner
McKinney, TX, on Nov 26, 2024

options to customization were not available. specially when you're purchasing million dollar home.

5.0
Verified Homeowner
McKinney, TX, on Nov 25, 2024

Seamless transition and very organized

4.9
Verified Homeowner
McKinney, TX, on Nov 25, 2024

The overall experience was positive, pleasant and non-rushed.

4.9
Verified Homeowner
McKinney, TX, on Oct 24, 2024

We were the first homebuyer in the Painted tree community and with that we were the Guinea Pigs to go through the design selection process which was a extremely bad experience for us. The sales person was horrible and she didn't have any thrive to help the customer to go through the design selection and help them design their homes. After the design selection, we were given a constant update on the progress of the build by [name removed] and [name removed] on a weekly basis. At the end, we did come across a big road block where we were not happy with the Countertops, which we raised it with [name removed] and [name removed]. [name removed] did setup a meeting with the supplier and "[name removed]" (VP of Construction) which went horribly bad as [name removed] does not have any customer service! and made us felt that [name removed] does not care of their customer. This meeting was heated and at the verge of ending the contract. We requested to go further and discuss our concerns with [name removed] (President). We did have a call with [name removed] and it was the game changer experience talking to him, he handled the situation very professionally and handled the situation. Overall [name removed] and [name removed] scores 10/10, [name removed] -10/10 and [name removed] 10/10

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Dec 07, 2024

The people. [name removed], [name removed] and [name removed] were incredible to work with - truly felt like a partnership throughout the entire process.

4.4
Verified Homeowner
McKinney, TX, on Nov 26, 2024

options to customization were not available. specially when you're purchasing million dollar home.

5.0
Verified Homeowner
McKinney, TX, on Nov 25, 2024

Seamless transition and very organized

4.9
Verified Homeowner
McKinney, TX, on Nov 25, 2024

The overall experience was positive, pleasant and non-rushed.

4.9
Verified Homeowner
McKinney, TX, on Oct 24, 2024

We were the first homebuyer in the Painted tree community and with that we were the Guinea Pigs to go through the design selection process which was a extremely bad experience for us. The sales person was horrible and she didn't have any thrive to help the customer to go through the design selection and help them design their homes. After the design selection, we were given a constant update on the progress of the build by [name removed] and [name removed] on a weekly basis. At the end, we did come across a big road block where we were not happy with the Countertops, which we raised it with [name removed] and [name removed]. [name removed] did setup a meeting with the supplier and "[name removed]" (VP of Construction) which went horribly bad as [name removed] does not have any customer service! and made us felt that [name removed] does not care of their customer. This meeting was heated and at the verge of ending the contract. We requested to go further and discuss our concerns with [name removed] (President). We did have a call with [name removed] and it was the game changer experience talking to him, he handled the situation very professionally and handled the situation. Overall [name removed] and [name removed] scores 10/10, [name removed] -10/10 and [name removed] 10/10

4.2
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet