Homebuilder Ratings & Reviews

Southgate Homes Reviews

200 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

Customers' overall satisfaction
Customers' willingness to refer our communities to their friends and family

Communities Map


Community Satisfaction Ratings

  • 5t Ranch
  • Angel Field
  • Angel Field West
  • Austin Waters
  • Austin Waters Ph II
  • Canals At Grand Park
  • Edgewood
  • Homestead
  • Lakes Of Argyle
  • Northglen
  • Oaks Of Argyle
  • Stoney Creek
  • The Grove
  • Twin Creeks
  • Twin Creeks Ph III

Most Recent 10 Comments

Frisco, on Oct 18, 2019

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Verified Homeowner
Argyle, on Oct 16, 2019

Beginning of the sale process was good however [removed] Homes had a difficult time delivering.

Verified Homeowner
Frisco, on Oct 15, 2019

Although there's many stages of building a new home. This being my third home to build, the couple of items that stand out the most is my sales consultant [removed] his willingness to get pricing and make changes that benefits the home buyer. Also the three design center meetings is a great way of trying to put everything together.

Verified Homeowner
Frisco, on Oct 10, 2019

[removed] was very prompt with responses and help when we needed it. [removed] our builder did a great job with the final walk through and fixing any problems we had. Very smooth home purchase throughout.

Verified Homeowner
Haslet, on Oct 08, 2019

[removed], the sales rep, has been very responsive and helpful! [removed], the builder, has also been responsive and helpful at getting any issues resolved.

Verified Homeowner
Frisco, on Oct 04, 2019

Support from [removed] & [removed] on any issues that have arisen. Great to have such advocates for addressing issues.

Verified Homeowner
Frisco, on Sep 30, 2019

[removed] was great throughout the process. He is very prompt and genuine. It was very evident he wanted the home to exceed our expextations. It was indeed a pleasure working with him.

Verified Homeowner
Frisco, on Sep 22, 2019

Selecting the finishes at the design studio

Verified Homeowner
Allen, on Sep 21, 2019

[removed] was always very helpful and quick to respond when we had questions.

Verified Homeowner
Argyle, on Sep 19, 2019

Being able to customize a floor plan to meet our needs was what I liked best about the process.

Verified Homeowner

Builder Profile

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No one knows more about a homebuilder’s quality and service than the builder’s customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder’s purchase process.
  • Then, we ask homeowners to evaluate their builder’s quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time. About 50% of homeowners complete their evaluations, while 70% of recent homebuyers choose to participate.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations – whether collected by the builder or those appearing on other public sites – are included here. All customer comments are included verbatim, no editing is permitted.