Top Homebuilder Ratings & Reviews

The New Home Company

Seabluff @ Playa Vista

74 Homeowner Reviews Completed Nov 2019 - May 2021

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

Community Profile


seabluff playa vista 

Live every day to the fullest at Seabluff Playa Vista, an inspired new residential community in the heart of Silicon Beach. 

Seabluff represents a unique blend of Playa Vista living that catalyzes connectivity and outdoor living with an abundance of resort-style amenities ranging from parks, pools, amphitheater, retail space and trendy restaurants all situated within one of the fastest growing business parks in the nation. 

Seabluff offers a unique blend of village living that balances space and place to offer the most desirable and affordable new home residences in Silicon Beach.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Playa Vista, on Jul 23, 2020

This our second review after 6 months of our purchase and we can only say that nothing has changed since our review but only gotten better.

5.0
Verified Homeowner
Playa Vista, CA, on Mar 07, 2021

[name removed] and [name removed] have been wonderful.

5.0
Verified Homeowner
Playa Vista, on Apr 24, 2021

I love the floor plan of my condo but I have issues with noise above me! I was told before I purchased the condo that there was "insulation" with the newer buildings and I would not hear noise from above . [name removed] true! I hear everything, including the flushing of toilets. Also, having to waste a tremendous amount of water (during a draught) to get hot water is terrible! I have timed it to over 2 1/2 minutes and this is throughout the day at all faucets! Other minor issues including the management!

3.5
Verified Homeowner
Playa Vista, on Jul 17, 2020

I haven't needed to use warranty service but the customer care has been responsive and helpful.

5.0
Verified Homeowner
Playa Vista, CA, on Dec 17, 2020

I really enjoyed working with Twanda and Roger - they are extremely helpful and always respond in a very timely, professional manner. It was truly a pleasure to work with both of them. However, the PMP Management folks were very difficult to work with. We had issues getting hold of them to coordinate our move-in which was ultimately delayed because no one from PMP Management were able to get back to us in time. We had a move in date set and coordinate with the moving company prior, then had to cancel last minute and postpone for a day. It was also confusing because we had to contact 3-5 different people from PMP Management and it feels like everyone was just referring us to a different person instead of actually helping us. Hopefully the PMP Management can improve their customer service level to minimize the confusion and be more helpful.

5.0
Verified Homeowner
Playa Vista, on Mar 09, 2021

[name removed] transparency throughout my purchase process

4.5
Verified Homeowner
Playa Vista, on Apr 05, 2020

[name removed] responsiveness and promptness in which our requests are answered

5.0
Verified Homeowner
Playa Vista, CA, on Dec 05, 2020

[name removed] made a great job showing us aroind and explaining the whole process. [name removed] has also taken care of all the small details. Really happy working with them both

4.9
Verified Homeowner
Playa Vista, on Jan 08, 2021

Everything has been taken care of in a speedy and efficient manner. All of my questions are always answered and concerns taken care of

5.0
Verified Homeowner
Playa Vista, on Dec 05, 2019

[name removed] has been extremely helpful at times in need when we needed minor repairs and even over email.

3.0
Verified Homeowner
Playa Vista, CA, on Jul 14, 2020

[name removed] was great in going through the purchase experience - she was forthcoming and very responsive with answers and great to talk to. Once we were getting ready to move in, [name removed] was absolutely exceptional. He was patient and incredibly helpful - couldn’t think of a better person to help with all types of questions, from logistics to minor fixes throughout the home

4.8
Verified Homeowner
Playa Vista, on Aug 19, 2020

It is pleasure to work with all the staff, who are very responsive to our needs

4.9
Verified Homeowner
Playa Vista, on Nov 01, 2019

Very responsive and fixed all issues quickly

5.0
Verified Homeowner
Playa Vista, CA, on May 08, 2020

we are so happy with [name removed] who takes amazing care of our place. We cannot be happier or ask for a better experience. [name removed] was amazing as well from the initial meeting until closing!

4.8
Verified Homeowner
Playa Vista, on May 13, 2020

I really enjoy working with [name removed]. He is always available for me whenever I call him any time of the day. He returns my call immediately and finds a solution for me. [name removed] helps me out with situations that is not part of his job description

4.2
Verified Homeowner
Playa Vista, on Oct 31, 2019

New Home Company was very easy to work with and really tried to make things right if something went wrong and were more than willing to try and find a way to make us happy if a problem arose.

5.0
Verified Homeowner
Playa Vista, CA, on Jan 30, 2020

The help we got at move in . Mr [name removed] the team in charge for move in was absolutely amazing . Best service , prompt , helpful , organized . Him and his team were professional and fantastic . Available for any questions and concerns . Always ready to help .

4.7
Verified Homeowner
Playa Vista, on May 02, 2020

[name removed] services received even after purchasing the home from [name removed] at [name removed].

5.0
Verified Homeowner
Playa Vista, on Sep 26, 2019

The immediate response time to our issues and genuine care exhibited by [removed] is unparalleled. His customer service is amazing and he is a genuinely awesome person. We feel very lucky to have him.

5.0
Verified Homeowner
Playa Vista, CA, on Nov 26, 2019

It has been so convenient having the management company onsite to help as we get acclimated to our new home. They are always readily available to assist. [name removed] has been amazing!

5.0
Verified Homeowner
Playa Vista, on Feb 29, 2020

The sales team was great and customer service, specifically [name removed], is amazing and a savior. We've had many issues with our home and [name removed] has always come through to help us find solutions.

4.2
Verified Homeowner
Playa Vista, on Sep 15, 2019

[removed] is diligent and always does his best to meet our expectations.

5.0
Verified Homeowner
Playa Vista, CA, on Nov 21, 2019

Seamless process - felt like a one stop shop.

4.8
Verified Homeowner
Playa Vista, on Feb 28, 2020

[name removed] is an incredible asset to the New Home Company. He has made our move to this new development seamless and addresses our concerns swiftly and with the utmost care and professionalism. He truly is the best part of our experience for he has made this place really feel like our home. He always has a smile on his face and treats us like family. We love [name removed]!

5.0
Verified Homeowner
Playa Vista, on Sep 14, 2019

What I liked the best about the service I received from purchasing a new home with you is the service and customer care I received from [removed]. [removed] listened to the issues I had and he resolved the problems promptly. I was very impressed with his immediate actions. I felt I could rely on him for any kind of problems I came across moving into my new home. For example when I had large long boxes from the window coverings packages I did not know where or how to trash them. [removed] said don’t worry. I’ll take care of it. And he did! If there was any problem in my new home [removed] was always there to fix it. I have purchased new homes in the past such as in Calabasas in a community called The Oaks. So I have had experiences of purchasing a new home and coming across problems with purchasing a new home. [removed] by far exceeds expectations

5.0
Verified Homeowner
Playa Vista, CA, on Oct 16, 2019

Their service was above and beyond, courteous and kind and hand on hand when u call for service.

5.0
Verified Homeowner
Playa Vista, on Sep 04, 2019

[removed] was/is a godsend for us through the post move-in process. He is diligent, cares about our experience and does his best to not only meet expectations, but to also go above and beyond. I honestly cannot imagine going through the challenges we had without him - he was and continues to be amazing for us.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 25, 2019

Seeing the model units and working with the Sales office.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 21, 2019

I like the sales management office and customer services which help me to get through a lot of troubles. Very thankful and appreciate on their helps.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 18, 2019

This was my first time buying a home, and I have to say it was an extremely positive experience from start to finish. I can't speak highly enough about the entire New Home team. They have been so helpful and informative, and took great care of me through the entire process. I love my new home. Thank you!

5.0
Verified Homeowner
Playa Vista, CA, on Sep 15, 2019

Everyone I worked with in the process from beginning speaking to people in the sales office ([removed], [removed]) who continued their support until the project was done and then speaking and having [removed] help out with all the outstanding maintenance. [removed] has been a great and has had an open line of communication to having my needs met.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 07, 2019

[removed] a very good experience

3.9
Verified Homeowner
Playa Vista, CA, on Sep 01, 2019

[removed]’s accommodating professionalism. He made me feel like I wasn’t on my own if something went wrong.

4.9
Verified Homeowner
Playa Vista, CA, on Aug 31, 2019

My entire experience from start to finish. Everyone was very helpful, explained the process and expectations. This was my first home purchase and iam very pleased with the customer service

5.0
Verified Homeowner
Playa Vista, CA, on Aug 30, 2019

The most amazing staff ever! [removed], [removed] and [removed] are so extremely helpful, professional and the best people to work with. I would highly recommend them and I could not be happier with my experience.

5.0
Verified Homeowner
Playa Vista, CA, on Aug 30, 2019

Very good!

5.0
Verified Homeowner
Playa Vista, CA, on Aug 02, 2019

I really enjoyed working with roger and [removed]. They have both been very helpful and accommodating to my needs. They were always there to any problems I came across from purchase to move in.

4.3
Verified Homeowner
Playa Vista, CA, on Aug 02, 2019

Everything was smooth. Good communication. Excellent follow-up customer service to address any outlying construction items. Overall great experience.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Playa Vista, CA, on Mar 07, 2021

[name removed] and [name removed] have been wonderful.

5.0
Verified Homeowner
Playa Vista, CA, on Dec 17, 2020

I really enjoyed working with Twanda and Roger - they are extremely helpful and always respond in a very timely, professional manner. It was truly a pleasure to work with both of them. However, the PMP Management folks were very difficult to work with. We had issues getting hold of them to coordinate our move-in which was ultimately delayed because no one from PMP Management were able to get back to us in time. We had a move in date set and coordinate with the moving company prior, then had to cancel last minute and postpone for a day. It was also confusing because we had to contact 3-5 different people from PMP Management and it feels like everyone was just referring us to a different person instead of actually helping us. Hopefully the PMP Management can improve their customer service level to minimize the confusion and be more helpful.

5.0
Verified Homeowner
Playa Vista, CA, on Dec 05, 2020

[name removed] made a great job showing us aroind and explaining the whole process. [name removed] has also taken care of all the small details. Really happy working with them both

4.9
Verified Homeowner
Playa Vista, CA, on Jul 14, 2020

[name removed] was great in going through the purchase experience - she was forthcoming and very responsive with answers and great to talk to. Once we were getting ready to move in, [name removed] was absolutely exceptional. He was patient and incredibly helpful - couldn’t think of a better person to help with all types of questions, from logistics to minor fixes throughout the home

4.8
Verified Homeowner
Playa Vista, CA, on May 08, 2020

we are so happy with [name removed] who takes amazing care of our place. We cannot be happier or ask for a better experience. [name removed] was amazing as well from the initial meeting until closing!

4.8
Verified Homeowner
Playa Vista, CA, on Jan 30, 2020

The help we got at move in . Mr [name removed] the team in charge for move in was absolutely amazing . Best service , prompt , helpful , organized . Him and his team were professional and fantastic . Available for any questions and concerns . Always ready to help .

4.7
Verified Homeowner
Playa Vista, CA, on Nov 26, 2019

It has been so convenient having the management company onsite to help as we get acclimated to our new home. They are always readily available to assist. [name removed] has been amazing!

5.0
Verified Homeowner
Playa Vista, CA, on Nov 21, 2019

Seamless process - felt like a one stop shop.

4.8
Verified Homeowner
Playa Vista, CA, on Oct 16, 2019

Their service was above and beyond, courteous and kind and hand on hand when u call for service.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 25, 2019

Seeing the model units and working with the Sales office.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 21, 2019

I like the sales management office and customer services which help me to get through a lot of troubles. Very thankful and appreciate on their helps.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 18, 2019

This was my first time buying a home, and I have to say it was an extremely positive experience from start to finish. I can't speak highly enough about the entire New Home team. They have been so helpful and informative, and took great care of me through the entire process. I love my new home. Thank you!

5.0
Verified Homeowner
Playa Vista, CA, on Sep 15, 2019

Everyone I worked with in the process from beginning speaking to people in the sales office ([removed], [removed]) who continued their support until the project was done and then speaking and having [removed] help out with all the outstanding maintenance. [removed] has been a great and has had an open line of communication to having my needs met.

5.0
Verified Homeowner
Playa Vista, CA, on Sep 07, 2019

[removed] a very good experience

3.9
Verified Homeowner
Playa Vista, CA, on Sep 01, 2019

[removed]’s accommodating professionalism. He made me feel like I wasn’t on my own if something went wrong.

4.9
Verified Homeowner
Playa Vista, CA, on Aug 31, 2019

My entire experience from start to finish. Everyone was very helpful, explained the process and expectations. This was my first home purchase and iam very pleased with the customer service

5.0
Verified Homeowner
Playa Vista, CA, on Aug 30, 2019

The most amazing staff ever! [removed], [removed] and [removed] are so extremely helpful, professional and the best people to work with. I would highly recommend them and I could not be happier with my experience.

5.0
Verified Homeowner
Playa Vista, CA, on Aug 30, 2019

Very good!

5.0
Verified Homeowner
Playa Vista, CA, on Aug 02, 2019

I really enjoyed working with roger and [removed]. They have both been very helpful and accommodating to my needs. They were always there to any problems I came across from purchase to move in.

4.3
Verified Homeowner
Playa Vista, CA, on Aug 02, 2019

Everything was smooth. Good communication. Excellent follow-up customer service to address any outlying construction items. Overall great experience.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Playa Vista, on Jul 23, 2020

This our second review after 6 months of our purchase and we can only say that nothing has changed since our review but only gotten better.

5.0
Verified Homeowner
Playa Vista, on Jul 17, 2020

I haven't needed to use warranty service but the customer care has been responsive and helpful.

5.0
Verified Homeowner
Playa Vista, on Apr 05, 2020

[name removed] responsiveness and promptness in which our requests are answered

5.0
Verified Homeowner
Playa Vista, on Dec 05, 2019

[name removed] has been extremely helpful at times in need when we needed minor repairs and even over email.

3.0
Verified Homeowner
Playa Vista, on Nov 01, 2019

Very responsive and fixed all issues quickly

5.0
Verified Homeowner
Playa Vista, on Oct 31, 2019

New Home Company was very easy to work with and really tried to make things right if something went wrong and were more than willing to try and find a way to make us happy if a problem arose.

5.0
Verified Homeowner
Playa Vista, on Sep 26, 2019

The immediate response time to our issues and genuine care exhibited by [removed] is unparalleled. His customer service is amazing and he is a genuinely awesome person. We feel very lucky to have him.

5.0
Verified Homeowner
Playa Vista, on Sep 15, 2019

[removed] is diligent and always does his best to meet our expectations.

5.0
Verified Homeowner
Playa Vista, on Sep 14, 2019

What I liked the best about the service I received from purchasing a new home with you is the service and customer care I received from [removed]. [removed] listened to the issues I had and he resolved the problems promptly. I was very impressed with his immediate actions. I felt I could rely on him for any kind of problems I came across moving into my new home. For example when I had large long boxes from the window coverings packages I did not know where or how to trash them. [removed] said don’t worry. I’ll take care of it. And he did! If there was any problem in my new home [removed] was always there to fix it. I have purchased new homes in the past such as in Calabasas in a community called The Oaks. So I have had experiences of purchasing a new home and coming across problems with purchasing a new home. [removed] by far exceeds expectations

5.0
Verified Homeowner
Playa Vista, on Sep 04, 2019

[removed] was/is a godsend for us through the post move-in process. He is diligent, cares about our experience and does his best to not only meet expectations, but to also go above and beyond. I honestly cannot imagine going through the challenges we had without him - he was and continues to be amazing for us.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Playa Vista, on Apr 24, 2021

I love the floor plan of my condo but I have issues with noise above me! I was told before I purchased the condo that there was "insulation" with the newer buildings and I would not hear noise from above . [name removed] true! I hear everything, including the flushing of toilets. Also, having to waste a tremendous amount of water (during a draught) to get hot water is terrible! I have timed it to over 2 1/2 minutes and this is throughout the day at all faucets! Other minor issues including the management!

3.5
Verified Homeowner
Playa Vista, on Mar 09, 2021

[name removed] transparency throughout my purchase process

4.5
Verified Homeowner
Playa Vista, on Jan 08, 2021

Everything has been taken care of in a speedy and efficient manner. All of my questions are always answered and concerns taken care of

5.0
Verified Homeowner
Playa Vista, on Aug 19, 2020

It is pleasure to work with all the staff, who are very responsive to our needs

4.9
Verified Homeowner
Playa Vista, on May 13, 2020

I really enjoy working with [name removed]. He is always available for me whenever I call him any time of the day. He returns my call immediately and finds a solution for me. [name removed] helps me out with situations that is not part of his job description

4.2
Verified Homeowner
Playa Vista, on May 02, 2020

[name removed] services received even after purchasing the home from [name removed] at [name removed].

5.0
Verified Homeowner
Playa Vista, on Feb 29, 2020

The sales team was great and customer service, specifically [name removed], is amazing and a savior. We've had many issues with our home and [name removed] has always come through to help us find solutions.

4.2
Verified Homeowner
Playa Vista, on Feb 28, 2020

[name removed] is an incredible asset to the New Home Company. He has made our move to this new development seamless and addresses our concerns swiftly and with the utmost care and professionalism. He truly is the best part of our experience for he has made this place really feel like our home. He always has a smile on his face and treats us like family. We love [name removed]!

5.0
Verified Homeowner