Top Homebuilder Ratings & Reviews

The Olson Company

Arroyo Walk - San Gabriel

6 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.8
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.9

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.8

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS

San Gabriel, on Jun 10, 2018

Service and attention to detail. Dedication to ensuring a good quality product.

4.9
Verified Homeowner
San Gabriel, on Mar 09, 2018

Good price for the quality. Good services.

4.8
Verified Homeowner
San Gabriel, on Mar 08, 2018

Confidence: follow-up after move in. Continual improvement and feedback. Organized: team responsibility. [removed] uality. Strong commitment.

4.8
Verified Homeowner
San Gabriel, on Dec 01, 2017

The builder is always available to help with any problems, concerns, and requests.

5.0
Verified Homeowner
San Gabriel, on Oct 06, 2017

Quality of home/Customer Service/Amount paid for product

3.2
Verified Homeowner
San Gabriel, on Sep 29, 2017

The sales person [removed] is very friendly and knowledgeable. [removed] from the customer service team is very patient to take care of my repairs of the new home. Thanks.

5.0
Verified Homeowner
San Gabriel, on Sep 01, 2017

Very informative

5.0
Verified Homeowner
San Gabriel, on Aug 31, 2017

[removed] has been very helpful in getting repairs done in a timely manner.

4.7
Verified Homeowner
San Gabriel, on Aug 15, 2017

They always kept in touch with any updates and was available to answer any questions right away.

4.9
Verified Homeowner
San Gabriel, on Aug 04, 2017

Your staffs are very attentive to our concerns

4.9
Verified Homeowner
San Gabriel, on Jul 31, 2017

The sales lady named [removed] is very helpful and friendly

5.0
Verified Homeowner
San Gabriel, on Jul 27, 2017

High quality of build and service

5.0
Verified Homeowner
San Gabriel, on Jun 07, 2017

[removed] helps on the fixing and reparation as promised.

4.5
Verified Homeowner
San Gabriel, on May 18, 2017

responsiveness

5.0
Verified Homeowner
San Gabriel, on May 17, 2017

[removed] has been very responsive and helpful.

5.0
Verified Homeowner
San Gabriel, on May 17, 2017

communication, customer service and follow up

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

San Gabriel, on Sep 29, 2017

The sales person [removed] is very friendly and knowledgeable. [removed] from the customer service team is very patient to take care of my repairs of the new home. Thanks.

5.0
Verified Homeowner
San Gabriel, on Aug 15, 2017

They always kept in touch with any updates and was available to answer any questions right away.

4.9
Verified Homeowner
San Gabriel, on Aug 04, 2017

Your staffs are very attentive to our concerns

4.9
Verified Homeowner
San Gabriel, on Jul 31, 2017

The sales lady named [removed] is very helpful and friendly

5.0
Verified Homeowner
San Gabriel, on Jul 27, 2017

High quality of build and service

5.0
Verified Homeowner
San Gabriel, on Jun 07, 2017

[removed] helps on the fixing and reparation as promised.

4.5
Verified Homeowner
San Gabriel, on May 18, 2017

responsiveness

5.0
Verified Homeowner
San Gabriel, on May 17, 2017

[removed] has been very responsive and helpful.

5.0
Verified Homeowner
San Gabriel, on May 17, 2017

communication, customer service and follow up

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

San Gabriel, on Dec 01, 2017

The builder is always available to help with any problems, concerns, and requests.

5.0
Verified Homeowner
San Gabriel, on Oct 06, 2017

Quality of home/Customer Service/Amount paid for product

3.2
Verified Homeowner
San Gabriel, on Sep 01, 2017

Very informative

5.0
Verified Homeowner
San Gabriel, on Aug 31, 2017

[removed] has been very helpful in getting repairs done in a timely manner.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

San Gabriel, on Jun 10, 2018

Service and attention to detail. Dedication to ensuring a good quality product.

4.9
Verified Homeowner
San Gabriel, on Mar 09, 2018

Good price for the quality. Good services.

4.8
Verified Homeowner
San Gabriel, on Mar 08, 2018

Confidence: follow-up after move in. Continual improvement and feedback. Organized: team responsibility. [removed] uality. Strong commitment.

4.8
Verified Homeowner