Top Homebuilder Ratings & Reviews

The Olson Company

Manzanita Walk - Hacienda Heights

14 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.9
Customers' overall satisfaction
4.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.9

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.8

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.9

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS

Hacienda Heights, on Aug 13, 2019

[removed] was very helpful in guiding me through the home purchase process and helped me to find a financing agent.

5.0
Verified Homeowner
Hacienda Heights, on Aug 06, 2019

Your staffs are very efficient and professional, they all got very polite and pleasant personality. Made my purchase became very enjoyable.

4.9
Verified Homeowner
Hacienda Heights, on Aug 05, 2019

Smooth closing

5.0
Verified Homeowner
Hacienda Heights, on Jul 16, 2019

Everyone was very patient, helpful and accomodating

5.0
Verified Homeowner
Hacienda Heights, on Jun 22, 2019

It comes with a year of repairing part of the house for free

5.0
Verified Homeowner
Hacienda Heights, on Jun 14, 2019

[removed] was extremely helpful and patient with us, so is our wells fargo rep, [removed]. [removed] was very knowledgeable and friendly, made our move in seamless and perfect.

5.0
Verified Homeowner
Hacienda Heights, on May 19, 2019

Everything is explained clearly and questions were answer right away. Always think about our need and help us throughout the whole process.

5.0
Verified Homeowner
Hacienda Heights, on Mar 13, 2019

Customer service was excellent

5.0
Verified Homeowner
Hacienda Heights, on Feb 08, 2019

The people on the olson team could not have been any more helpful and friendly.

4.6
Verified Homeowner
Hacienda Heights, on Feb 06, 2019

Very quick and detailed response from every staff across the board. Also, the gift from [removed] after the purchase is really useful and handy. Much apperciated

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Hacienda Heights, on Aug 13, 2019

[removed] was very helpful in guiding me through the home purchase process and helped me to find a financing agent.

5.0
Verified Homeowner
Hacienda Heights, on Aug 06, 2019

Your staffs are very efficient and professional, they all got very polite and pleasant personality. Made my purchase became very enjoyable.

4.9
Verified Homeowner
Hacienda Heights, on Aug 05, 2019

Smooth closing

5.0
Verified Homeowner
Hacienda Heights, on Jul 16, 2019

Everyone was very patient, helpful and accomodating

5.0
Verified Homeowner
Hacienda Heights, on Jun 14, 2019

[removed] was extremely helpful and patient with us, so is our wells fargo rep, [removed]. [removed] was very knowledgeable and friendly, made our move in seamless and perfect.

5.0
Verified Homeowner
Hacienda Heights, on May 19, 2019

Everything is explained clearly and questions were answer right away. Always think about our need and help us throughout the whole process.

5.0
Verified Homeowner
Hacienda Heights, on Mar 13, 2019

Customer service was excellent

5.0
Verified Homeowner
Hacienda Heights, on Feb 08, 2019

The people on the olson team could not have been any more helpful and friendly.

4.6
Verified Homeowner
Hacienda Heights, on Feb 06, 2019

Very quick and detailed response from every staff across the board. Also, the gift from [removed] after the purchase is really useful and handy. Much apperciated

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Hacienda Heights, on Jun 22, 2019

It comes with a year of repairing part of the house for free

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

There are no homeowner comments for this time period yet