Top Homebuilder Ratings & Reviews

The Olson Company

Portola Walk - La Habra

32 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.8
Customers' overall satisfaction
4.8
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.8

Home Personalization Experience

4.4

Lender Experience

5.0

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.9

Installation & Workmanship

4.7

Community Profile

#1 Builder for Best Overall Customer Experience
2017-2018

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS

La Habra, on Oct 10, 2019

[removed] and [removed] were very kind and very helpful.

4.3
Verified Homeowner
La Habra, on Sep 27, 2019

They are very consistent and keep up with everything.

5.0
Verified Homeowner
La Habra, on Sep 24, 2019

customer service

4.3
Verified Homeowner
La Habra, on Sep 21, 2019

[removed] people are very nice.

5.0
Verified Homeowner
La Habra, on Sep 19, 2019

Everyone that we have worked with has been incredibly friendly, warm & so helpful!

5.0
Verified Homeowner
La Habra, on Sep 19, 2019

Interaction with the home advisors

5.0
Verified Homeowner
La Habra, on Sep 16, 2019

The office staff, construction managers, construction workers, and everyone I worked with through [removed] was extremely kind and helpful! They continue to check in on me after being moved in for over a month.

5.0
Verified Homeowner
La Habra, on Sep 09, 2019

[removed], [removed], [removed], [removed] all made my experience wonderful

5.0
Verified Homeowner
La Habra, on Sep 09, 2019

Extremely smooth home buying experience.

5.0
Verified Homeowner
La Habra, on Aug 04, 2019

Prompt care for residents

4.8
Verified Homeowner
La Habra, on Jun 30, 2019

Very responsive.

4.9
Verified Homeowner
La Habra, on May 31, 2019

The interfacing team ([removed] and [removed])

4.6
Verified Homeowner
La Habra, on May 16, 2019

Both sales rep [removed] and customer service rep [removed] have been very engaging, caring and above very genuine with their approach. #1 in service

5.0
Verified Homeowner
La Habra, on May 07, 2019

[removed], Homeowner Satisfaction [removed] is very proactive and tries to always make sure we are satisfied with the home and is very attentive of our needs.

4.9
Verified Homeowner
La Habra, on Apr 30, 2019

Contract and after service

4.9
Verified Homeowner
La Habra, on Apr 30, 2019

I like how smoothly everything went!

5.0
Verified Homeowner
La Habra, on Mar 29, 2019

From the contract through movement, related staff were kind, helpful and efficient.

5.0
Verified Homeowner
La Habra, on Mar 09, 2019

It was excellent!

5.0
Verified Homeowner
La Habra, on Feb 21, 2019

[removed] [removed] [removed]

3.1
Verified Homeowner
La Habra, on Feb 14, 2019

The helpfulness of the staff during the process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

La Habra, on Oct 10, 2019

[removed] and [removed] were very kind and very helpful.

4.3
Verified Homeowner
La Habra, on Sep 24, 2019

customer service

4.3
Verified Homeowner
La Habra, on Sep 21, 2019

[removed] people are very nice.

5.0
Verified Homeowner
La Habra, on Sep 19, 2019

Everyone that we have worked with has been incredibly friendly, warm & so helpful!

5.0
Verified Homeowner
La Habra, on Sep 19, 2019

Interaction with the home advisors

5.0
Verified Homeowner
La Habra, on Sep 16, 2019

The office staff, construction managers, construction workers, and everyone I worked with through [removed] was extremely kind and helpful! They continue to check in on me after being moved in for over a month.

5.0
Verified Homeowner
La Habra, on Sep 09, 2019

[removed], [removed], [removed], [removed] all made my experience wonderful

5.0
Verified Homeowner
La Habra, on Sep 09, 2019

Extremely smooth home buying experience.

5.0
Verified Homeowner
La Habra, on May 31, 2019

The interfacing team ([removed] and [removed])

4.6
Verified Homeowner
La Habra, on May 16, 2019

Both sales rep [removed] and customer service rep [removed] have been very engaging, caring and above very genuine with their approach. #1 in service

5.0
Verified Homeowner
La Habra, on May 07, 2019

[removed], Homeowner Satisfaction [removed] is very proactive and tries to always make sure we are satisfied with the home and is very attentive of our needs.

4.9
Verified Homeowner
La Habra, on Apr 30, 2019

Contract and after service

4.9
Verified Homeowner
La Habra, on Apr 30, 2019

I like how smoothly everything went!

5.0
Verified Homeowner
La Habra, on Mar 29, 2019

From the contract through movement, related staff were kind, helpful and efficient.

5.0
Verified Homeowner
La Habra, on Mar 09, 2019

It was excellent!

5.0
Verified Homeowner
La Habra, on Feb 21, 2019

[removed] [removed] [removed]

3.1
Verified Homeowner
La Habra, on Feb 14, 2019

The helpfulness of the staff during the process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

La Habra, on Sep 27, 2019

They are very consistent and keep up with everything.

5.0
Verified Homeowner
La Habra, on Aug 04, 2019

Prompt care for residents

4.8
Verified Homeowner
La Habra, on Jun 30, 2019

Very responsive.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

There are no homeowner comments for this time period yet