Top Homebuilder Ratings & Reviews

View Homes

Cibolo Canyons

22 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.9

Construction Experience

4.7

Customer Care Experience

4.9

Home Readiness

4.5

Installation & Workmanship

4.7

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Jan 25, 2023

The customer service experience I previously received by [name removed] was excellent but overall I am disappointed in the build of the home because I am seeing cracks in the walls already and I just moved in July 2022. I am seeing cheaply or poorly covered paint, kitchen paint, damaged wooden parts of the cabinet, and concrete not fully covered tile floors. The grass is not Bermuda.

3.0
Verified Homeowner
San Antonio , TX, on Apr 23, 2023

We loved everything

5.0
Verified Homeowner
San Antonio, on Aug 06, 2023

The customer service and the design of the home

4.3
Verified Homeowner
San Antonio, on Sep 09, 2022

All is great

5.0
Verified Homeowner
San Antonio, TX, on Nov 01, 2022

I was amazed with everyone on the builders team! Especially [name removed] and [name removed]. awesome peolple!!I was fully supported and guided trough the process from scratch to finished! ,,Great job! we did see and fulfill our Dreamhouse! I highly recommend The [name removed] Homes to my Family and Friends!!

5.0
Verified Homeowner
San Antonio, on Jun 28, 2022

I have no issues with customer care and as far as my warranty goes I love it

4.4
Verified Homeowner
San Antonio, TX, on Sep 30, 2022

When I 1st purchased I started with one sales person and 1 construction manager (Ramona amd Robert) shortly after my purchase it changed over to a new sales person and a new construction manager it was a little rough at 1st but the new team (Liz and Matt) that stepped in really made my experience so much better.

5.0
Verified Homeowner
San Antonio, TX, on Sep 18, 2022

The communication and quick responses when there is a need are great.

4.8
Verified Homeowner
San Antonio, TX, on Sep 17, 2022

I’m an employee in SA Engineering who is a vender of view Homes. We are trained to believe in customer service and team work. I’m pleased to state [name removed] Homes has the same philosophy; and for that I’m grateful.

5.0
Verified Homeowner
San Antonio, TX, on Sep 13, 2022

Nothing

4.3
Verified Homeowner
San Antonio, TX, on Aug 31, 2022

Communication was consistent although there was a gap during the process where one of the sales representatives unexpectedly had an extended absence. However, the other rep was able to fill in and got us up to speed on progress during the build. Items that were called were remediated in a timely manner even after close.

4.9
Verified Homeowner
San Antonio, TX, on Aug 20, 2022

Some things that were said to be fixed after the inspection was completed were not fixed. Will readdress them before our warranty is up.

4.3
Verified Homeowner
San Antonio, TX, on Aug 19, 2022

I liked how Matt Garza the builder was very attentive and even after I closed on the house he still would come by when I asked him too regarding the home.

4.9
Verified Homeowner
San Antonio, TX, on Aug 16, 2022

I love the lay out it’s an open concept. I was very disappointed with all the mess after we signed the closing contract. We were promised that they will fix/repair the things we pointed out and clean up and the house will be all set after couple hours( day of closing June 30), but we came and it was not finished. We contacted them several times about our concerns and no response. We escalated the issue to the builder and still waiting for them to fix/replace. Customer Care Representative came by and still awaiting to hear from the company

3.0
Verified Homeowner
San Antonio, TX, on Aug 13, 2022

Many mistakes were made, the lot we bought was change, the floor plan had to change, the exterior colors of the home were wrong, the double sink wasn’t installed at the beginning and the repair of it left us a wall with 2 shades of color that no one even try to repair, the entrance concrete doesn’t look even, and many more things could be add it. Lastly our The View agent was change on our contract without any explanation. We love our home, but there’s definitely room for improvement. We think would be really important if the buyer knows all the options since the beginning, they are so many things we didn’t know we could have done to our home and it’s bittersweet, specially if it’s your first property. Also the AC “induction” doesn’t exist, the company refuses to do it. The “repair kit” was never received And the welcome Home gift much appreciated but it’s a one time use kind of thing. ( we think it’s important you know that as a company, after all it’s your image) With all the above we would buy from The View again, for mainly 2 reasons, Matt and Elizabeth, they are extraordinary people and remarcable professionals, truly believe that things could have been really different if they were the ones in direct communication with us from day 1.

4.1
Verified Homeowner
San Antonio, TX, on Jul 21, 2022

Delays in construction and inspections, delays in repairs, discrepancies between plans and actual construction, and important issues not considered in the actual build.

4.8
Verified Homeowner
San Antonio, TX, on May 29, 2022

I was extremely impressed with the professionalism and communication throughout the process. Ramona and Matt exceeded expectations and were transparent with me which I greatly appreciated.

5.0
Verified Homeowner
San Antonio, TX, on May 04, 2022

How helpful everyone involved was and how I could always get a straightforward answer

5.0
Verified Homeowner
San Antonio, TX, on Apr 30, 2022

It felt like we were pressured into closing on a specific date for the purposes of fulfilling monthly sales figures but it was very difficult to actually get that scheduled and make sure everything was good to go for closing. It seamed like if we weren't reaching out to the mortgage company and staying on top of them they wouldn't have been ready, even though we were told we would be charged a fee if we didnt close by a certain date.

3.8
Verified Homeowner
San Antonio, TX, on Feb 13, 2022

The team was on top of it and made sure all of my needs were met and questions were answered. [name removed] is the best and is so helpful, caring and made sure my home buying experience was perfect! [name removed] is also such a big help whenever I have any questions he’s always there to answer!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio , TX, on Apr 23, 2023

We loved everything

5.0
Verified Homeowner
San Antonio, TX, on Nov 01, 2022

I was amazed with everyone on the builders team! Especially [name removed] and [name removed]. awesome peolple!!I was fully supported and guided trough the process from scratch to finished! ,,Great job! we did see and fulfill our Dreamhouse! I highly recommend The [name removed] Homes to my Family and Friends!!

5.0
Verified Homeowner
San Antonio, TX, on Sep 30, 2022

When I 1st purchased I started with one sales person and 1 construction manager (Ramona amd Robert) shortly after my purchase it changed over to a new sales person and a new construction manager it was a little rough at 1st but the new team (Liz and Matt) that stepped in really made my experience so much better.

5.0
Verified Homeowner
San Antonio, TX, on Sep 18, 2022

The communication and quick responses when there is a need are great.

4.8
Verified Homeowner
San Antonio, TX, on Sep 17, 2022

I’m an employee in SA Engineering who is a vender of view Homes. We are trained to believe in customer service and team work. I’m pleased to state [name removed] Homes has the same philosophy; and for that I’m grateful.

5.0
Verified Homeowner
San Antonio, TX, on Sep 13, 2022

Nothing

4.3
Verified Homeowner
San Antonio, TX, on Aug 31, 2022

Communication was consistent although there was a gap during the process where one of the sales representatives unexpectedly had an extended absence. However, the other rep was able to fill in and got us up to speed on progress during the build. Items that were called were remediated in a timely manner even after close.

4.9
Verified Homeowner
San Antonio, TX, on Aug 20, 2022

Some things that were said to be fixed after the inspection was completed were not fixed. Will readdress them before our warranty is up.

4.3
Verified Homeowner
San Antonio, TX, on Aug 19, 2022

I liked how Matt Garza the builder was very attentive and even after I closed on the house he still would come by when I asked him too regarding the home.

4.9
Verified Homeowner
San Antonio, TX, on Aug 16, 2022

I love the lay out it’s an open concept. I was very disappointed with all the mess after we signed the closing contract. We were promised that they will fix/repair the things we pointed out and clean up and the house will be all set after couple hours( day of closing June 30), but we came and it was not finished. We contacted them several times about our concerns and no response. We escalated the issue to the builder and still waiting for them to fix/replace. Customer Care Representative came by and still awaiting to hear from the company

3.0
Verified Homeowner
San Antonio, TX, on Aug 13, 2022

Many mistakes were made, the lot we bought was change, the floor plan had to change, the exterior colors of the home were wrong, the double sink wasn’t installed at the beginning and the repair of it left us a wall with 2 shades of color that no one even try to repair, the entrance concrete doesn’t look even, and many more things could be add it. Lastly our The View agent was change on our contract without any explanation. We love our home, but there’s definitely room for improvement. We think would be really important if the buyer knows all the options since the beginning, they are so many things we didn’t know we could have done to our home and it’s bittersweet, specially if it’s your first property. Also the AC “induction” doesn’t exist, the company refuses to do it. The “repair kit” was never received And the welcome Home gift much appreciated but it’s a one time use kind of thing. ( we think it’s important you know that as a company, after all it’s your image) With all the above we would buy from The View again, for mainly 2 reasons, Matt and Elizabeth, they are extraordinary people and remarcable professionals, truly believe that things could have been really different if they were the ones in direct communication with us from day 1.

4.1
Verified Homeowner
San Antonio, TX, on Jul 21, 2022

Delays in construction and inspections, delays in repairs, discrepancies between plans and actual construction, and important issues not considered in the actual build.

4.8
Verified Homeowner
San Antonio, TX, on May 29, 2022

I was extremely impressed with the professionalism and communication throughout the process. Ramona and Matt exceeded expectations and were transparent with me which I greatly appreciated.

5.0
Verified Homeowner
San Antonio, TX, on May 04, 2022

How helpful everyone involved was and how I could always get a straightforward answer

5.0
Verified Homeowner
San Antonio, TX, on Apr 30, 2022

It felt like we were pressured into closing on a specific date for the purposes of fulfilling monthly sales figures but it was very difficult to actually get that scheduled and make sure everything was good to go for closing. It seamed like if we weren't reaching out to the mortgage company and staying on top of them they wouldn't have been ready, even though we were told we would be charged a fee if we didnt close by a certain date.

3.8
Verified Homeowner
San Antonio, TX, on Feb 13, 2022

The team was on top of it and made sure all of my needs were met and questions were answered. [name removed] is the best and is so helpful, caring and made sure my home buying experience was perfect! [name removed] is also such a big help whenever I have any questions he’s always there to answer!

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Jan 25, 2023

The customer service experience I previously received by [name removed] was excellent but overall I am disappointed in the build of the home because I am seeing cracks in the walls already and I just moved in July 2022. I am seeing cheaply or poorly covered paint, kitchen paint, damaged wooden parts of the cabinet, and concrete not fully covered tile floors. The grass is not Bermuda.

3.0
Verified Homeowner
San Antonio, on Sep 09, 2022

All is great

5.0
Verified Homeowner
San Antonio, on Jun 28, 2022

I have no issues with customer care and as far as my warranty goes I love it

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Aug 06, 2023

The customer service and the design of the home

4.3
Verified Homeowner