Homebuilder Ratings & Reviews

View Homes Reviews

228 Homeowner Reviews Completed May 2025 - Nov 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Nov 11, 2026

I dislike the flat paint. The cheap toilet seats and the lack of outlets in the kitchen

3.8
Verified Homeowner
San Antonio, TX, on Nov 04, 2026

Fast response to home issues

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2026

There was a lot of miscommunication between the sales people from [name removed] homes and our Lender. That would be my biggest complaint, but overall very satisfied.

4.7
Verified Homeowner
New Braunfels, TX, on Oct 31, 2026

We are so blessed to buy a new home with [name removed] Homes Builder. Starting with Sales [name removed] Ms. [name removed], she gave us information on orientation about financing; [name removed] assisted with the closing and down payment assistance programs;[name removed] describe all inside & outside warranties and operations of all utilities, kitchen fixtures, and irrigation systems. Warranty Specialtist [name removed] always expedited & completed repairs that needed attention. We highly recommend this company [name removed] Homes for everyone looking to buy their dream home with exemplary employees helping and listening before & after closing purchase. One great service is that they truly honor their Warranty and attention to your house needs. We are so happy and satisfied with [name removed] Homes Builder.

5.0
Verified Homeowner
San Antonio, TX, on Oct 31, 2026

I would say that I love the overall design of my home,but the amount of humidity that the house holds on to is my doors to stick and swell. [name removed] enough of these windows open to provide and escape for air flow.

4.0
Verified Homeowner
New Braunfels, TX, on Oct 31, 2026

I worked with a realtor who in turn worked with your sales rep who was argumentative and the whole process of purchasing this home was long and inconvenient

3.0
Verified Homeowner
San Antonio, TX, on Oct 30, 2026

It’s was all Great!!

4.9
Verified Homeowner
San Antonio, TX, on Oct 29, 2026

the service during the inspection was amazing, charles is amazing

4.9
Verified Homeowner
San Antonio, TX, on Oct 22, 2026

The customer service

5.0
Verified Homeowner
San Antonio, TX, on Oct 07, 2026

View Homes made everything very transparent and the process felt simple and flowed through out the process.

5.0
Verified Homeowner
Live Oak, TX, on Oct 05, 2026

My patio is too small lots are on the small side, back yard is small.

4.9
Verified Homeowner
San Antonio, TX, on Sep 24, 2026

Everything was horrible. Lies and delays on my purchase I was sold a green belt home only to be lied to. Now it appears they are building behind no more green belt

2.0
Verified Homeowner
San Antonio, TX, on Sep 01, 2026

Everyone made our move a very pleasant experience beginning with [name removed] as well as [name removed] and [name removed] going above and beyond to repair issues that have risen. We have been extremely lucky to have both [name removed] and [name removed] helping us out and being so attentive.

5.0
Verified Homeowner
San Antonio, TX, on Aug 31, 2026

With the lack of information properly given to me by our “sales rep”, [name removed], we didn’t know enough about the homes we moved into. [name removed] didnt show us any homes other than that one home, he lied to us, he was unprofessional and the list can go on and on. We liked how the other employees accommodated us after what happened with our experience with [name removed]. [name removed] the builder was very helpful in answering our questions and filling in the blanks [name removed] failed to mention to first time homeowners.

2.8
Verified Homeowner
New Braunfels, TX, on Aug 31, 2026

Any issues that came up were taken care of for the most part. Have noticed quality/craftsmanship concerns after the walk thru that were disappointing. Also maintenance of empty lots is an on going issue that seems to not be a concern for the neighborhood/hoa. Yards are not in compliance with HOA expectations and no enforcement takes place.

4.3
Verified Homeowner
San Antonio, TX, on Aug 31, 2026

The staff has been awesome!

4.7
Verified Homeowner
New Braunfels, TX, on Aug 24, 2026

I loved the attention and how [name removed] my salesperson and [name removed] the maintenance guy have always been around to answer any questions or concerns I might have. [name removed] Homes is fortunate to have such professional and caring people on their team.

5.0
Verified Homeowner
San Antonio, TX, on Aug 08, 2026

[name removed] made my experience feel exciting and smooth at the same time. I'm very happy with my [name removed] Home.

5.0
Verified Homeowner
San Antonio, TX, on Aug 07, 2026

The whole process was made simple by the entire staff.

5.0
Verified Homeowner
New Braunfels, TX, on Jul 24, 2026

[name removed] was awesome to work with, she answered all questions and delivered on my dream home. Working with [name removed] on final walk through gave me more understanding to inner workings of the home and has been a constant source of support and information. Overall experience is [name removed]

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.