Homebuilder Ratings & Reviews

View Homes Reviews

440 Homeowner Reviews Completed Dec 2022 - Jun 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jun 20, 2024

Buying experience was good. Getting items fixed properly at home has not been the greatest

3.8
Verified Homeowner
San Antonio, TX, on Jun 19, 2024

House was nice just rooms were smaller then I’m used too.

5.0
Verified Homeowner
San Antonio, TX, on Jun 16, 2024

The customer service I received from [name removed] was outstanding. He was prompt to fixing any issues that arose from construction of my home. The warranty program is top notch from my experience. Thank you!

4.3
Verified Homeowner
San Antonio, TX, on Jun 10, 2024

The entire process was excellent.

4.5
Verified Homeowner
San Antonio, TX, on Jun 05, 2024

It was scary to make a big purchase but the process was simple

5.0
Verified Homeowner
San Antonio, TX, on Jun 02, 2024

[name removed] Home staff is attentive to my needs and requests.

5.0
Verified Homeowner
San Antonio, TX, on May 22, 2024

The customer service for the warranty department is nonexistent. It’s consistently changing people, and no one answers to help you. It’s very sad to spend 300k+ and receive this type of low level commitment from [name removed] Homes.

3.0
Verified Homeowner
San Antonio, TX, on May 16, 2024

I liked how easy it was to after we decided to move forward on the house. Everything was taken care of with our feedback and thoughts on the house. [name removed] was an amazing and made everything feel comfortable.

5.0
Verified Homeowner
San Antonio, TX, on May 14, 2024

I always get a quick response to any issues or concerns

5.0
Verified Homeowner
Cibolo, TX, on May 13, 2024

Everything went smooth

5.0
Verified Homeowner
San Antonio, TX, on May 09, 2024

We really like how well the home is laid out and the quality details that were included. We only noticed a few areas where some of the work was not done to an exemplary level, most are very minor. We would still recommend [name removed] Homes as they have worked with us to rectify issues without complication. Overall, we love our home and are very happy with it.

4.5
Verified Homeowner
San Antonio, TX, on May 07, 2024

We had a wonderful experience besides a few bumps in the road with the buying process but overall view homes sales staff came thru at the end and we got into our home

4.9
Verified Homeowner
New Braunfels, TX, on Apr 30, 2024

Like: Everyone we have interacted with ([name removed], [name removed] and [name removed] have been super friendly, accommodating and all in all a pleasure to work with throughout this entire experience Dislike: We were told there was opportunity to add Sod to the backyard but as we got closer to closing, we realized that was not the case. [name removed] a huge deal but the backyard is over 50% mulch (realize the builders have restrictions per City mandate). Only been in the house for 4 days so it’s hard to really create a list this soon after move in but these are our initial thoughts!

4.9
Verified Homeowner
San Antonio, TX, on Apr 30, 2024

[Translated from ES] Very attentive to everything

4.9
Verified Homeowner
Live Oak, TX, on Apr 30, 2024

[name removed] helped us find the perfect home for our family, he was awesome throughout the process. [name removed], our construction manager did a great job on our home. We got an 3rd party inspection done and the home was very CLEAN. Since we have closed on our home [name removed] has been responsive with anything we’ve needed and has been following up with us as well. Thank you!

5.0
Verified Homeowner
San Antonio, TX, on Apr 29, 2024

Some hiccups, but everything was delivered as promised. We’re happy with our decision

5.0
Verified Homeowner
San Antonio, TX, on Apr 28, 2024

It was fast and efficient the team they worked to get me into the home that I wanted.

4.7
Verified Homeowner
San Antonio, TX, on Apr 27, 2024

Communication every step of the way.

4.6
Verified Homeowner
San Antonio, TX, on Apr 26, 2024

I really appreciated the attention to detail when it came to initial walk through, addressing any issues/concerns and making the necessary adjustments.

5.0
Verified Homeowner
San Antonio, TX, on Apr 26, 2024

[name removed] is attentive and addresses any concerns.

4.1
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.