Homebuilder Ratings & Reviews

View Homes Reviews

316 Homeowner Reviews Completed Aug 2023 - Feb 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Live Oak, TX, on Feb 07, 2025

There were some issues that could have been avoided, if the contractors would have taken time instead of rushing to finish the job.

4.5
Verified Homeowner
Live Oak, TX, on Feb 05, 2025

Flexibility: I greatly appreciated the flexibility offered throughout the entire purchase process. The team demonstrated a willingness to accommodate my needs and preferences, ensuring a smooth and personalized experience. Efforts from the Construction Manager, [name removed]: [name removed], went above and beyond in his role. His attention to detail and proactive communication made a significant difference. He kept me informed at every stage, addressed any concerns promptly, and ensured that the construction met the highest standards of quality. Sales Representative, [name removed]: [name removed], provided exceptional service from the very beginning. His professionalism, knowledge, and dedication were evident in every interaction. He took the time to understand my requirements, offered valuable insights, and ensured that my experience was positive and stress-free.

4.7
Verified Homeowner
San Antonio, TX, on Feb 04, 2025

[Translated from ES] Excellent experience

4.3
Verified Homeowner
San Antonio, TX, on Feb 04, 2025

What we liked most about the purchase experience was that whenever we needed something or asked of something [name removed] and [name removed] never made it seem as hassle or bother to accommodate us. Any minor touch up that needed to be fixed was resolved immediately and the transparency was great.

5.0
Verified Homeowner
San Antonio, TX, on Feb 04, 2025

Actually it was a very smooth process. I probably mentioned it several times with my realtor how smooth the process has been.

5.0
Verified Homeowner
New Braunfels, TX, on Feb 03, 2025

Communication was excellent

5.0
Verified Homeowner
San Antonio, TX, on Jan 26, 2025

Home had everything I wanted except no ceiling fans.

5.0
Verified Homeowner
New Braunfels, TX, on Jan 24, 2025

I like the smooth moving due to everything that [name removed] Homes customer service had ready for me at the house. Thank you.

5.0
Verified Homeowner
San Antonio, TX, on Jan 20, 2025

Staff were very professional. Ms [name removed] and [name removed] were awesome to work with! The quality of the house is better than DRH and had some nicer luxury upgrades like epoxy floors in the garage. Built in mudroom. Ect. We love the house.

4.7
Verified Homeowner
San Antonio, TX, on Jan 07, 2025

Prompt service, honesty, keeping us informed throughout the whole process

4.9
Verified Homeowner
San Antonio, TX, on Jan 02, 2025

Having claims addressed was a nightmare. The quality of the home is not very good. Tile is cut uneven, grout missing in shower even though it was addressed twice and "repaired", carpet has been repaired, and continues to be loose.

3.0
Verified Homeowner
San Antonio, TX, on Dec 12, 2024

The entire experience was nice for me being a first time home buyer the staff was nice and flexible with my schedule

4.9
Verified Homeowner
San Antonio, TX, on Dec 10, 2024

The process was extremely smooth. The exchange in communication was always prompt and understanding

5.0
Verified Homeowner
New Braunfels, TX, on Dec 09, 2024

Very good, everyone has been helpful and extremely friendly

5.0
Verified Homeowner
Live Oak, TX, on Dec 08, 2024

From beginning to end my experience was wonderful.

5.0
Verified Homeowner
New Braunfels, TX, on Dec 08, 2024

[name removed] was very helpful, my loan agent [name removed] was also very helpful.

5.0
Verified Homeowner
San Antonio, TX, on Dec 06, 2024

Everyone involved was very professional, responsive and helpful. It made the home buying experience less stressful.

5.0
Verified Homeowner
New Braunfels, TX, on Dec 06, 2024

Everything was great!!

5.0
Verified Homeowner
San Antonio, TX, on Dec 05, 2024

Floor installed in home.

4.0
Verified Homeowner
San Antonio, TX, on Nov 26, 2024

They are quick to return calls and get to the service, but we have been having issues with our breakers and they have not all been fixed.

4.0
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.