Homebuilder Ratings & Reviews

View Homes Reviews

547 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jun 03, 2023

I love the design.

4.9
Verified Homeowner
San Antonio, TX, on Jun 02, 2023

They never show up at the scheduled time. It is hard to contact them. They don't return calls.

2.5
Verified Homeowner
San Antonio, TX, on Jun 02, 2023

there were no inspections, when i called to make the inspection appointment, I was told they only do 1yr inspections now

3.8
Verified Homeowner
San Antonio , TX, on Jun 02, 2023

The worst thing was communication with financing and all the incentives that are available

4.6
Verified Homeowner
San Antonio, TX, on Jun 01, 2023

Great customer service and fast closing. Everyone involved kept us informed and it was a smooth process from start to finish.

5.0
Verified Homeowner
San Antonio, TX, on May 31, 2023

They have never fixed the master closet door upstairs, plus the downstairs door sticks and won’t open sometimes. Bathroom cabinet downstairs doesn’t close all the way.

4.5
Verified Homeowner
San Antonio, TX, on May 28, 2023

This is our first home after leaving the military. And we were impressed with josh he went over and beyond. Especially when we got in late after 9:00 pm. And he made sure he was there to give us the keys.

5.0
Verified Homeowner
San Antonio, TX, on May 25, 2023

There are some flaws after months but the builder come to fix them. However, i wonder after a year there will be more flaw then i have to pay out of my pocket

4.1
Verified Homeowner
San Antonio, TX, on May 25, 2023

Over a dozen warranty items still incomplete 11months after move in.

1.3
Verified Homeowner
San Antonio , TX, on May 25, 2023

Support from [name removed], [name removed] and [name removed].

5.0
Verified Homeowner
San Antonio , TX, on May 24, 2023

Communicated and assisted with all my questions/concerns

5.0
Verified Homeowner
San Antonio, TX, on May 23, 2023

We have yet to receive our actual warranty. We were told within 6 - 8 weeks after escrow, we would receive a package from Builders 10 Warranty in the mail with all our warranty information. That has not happened and I have asked several individuals.

4.4
Verified Homeowner
San Antonio, TX, on May 19, 2023

I liked how well maintained the home was. I did not like that I had to delay closing by a day because my inspection items were not completed in a timely manner. However, once I advised that I would not be closing until the items were addressed, they took care of everything quickly. The only reason I gave the quality a 9 is because there is a hole behind the stove that needs to be sealed up, my floor still has some paint on it from when the painters painted the home, and some of the grout was not fully removed from my shower and bathroom tiles. In addition, the front entry and rear doors are not properly sealed. One item that I'm concerned about is one of the patio posts is not fully on the slab and is hanging about one and a half inches off the slab and I'm afraid that will lead to problems down the road.

4.9
Verified Homeowner
San Antonio, TX, on May 18, 2023

It hasn’t been hard to get people in the phone however, we have had an issue with the warranty on our microwave where it went out and Samsung is refusing to pay for installation.

5.0
Verified Homeowner
San Antonio, TX, on May 18, 2023

I did not dislike anything about my experience! It was all smooth.

5.0
Verified Homeowner
San Antonio, TX, on May 10, 2023

Everything has been fantastic!

5.0
Verified Homeowner
San Antonio , TX, on May 08, 2023

The sales representative, [name removed], was very pleasant to deal with and most helpful every step of the way. When we did our walk through and punchlist, [name removed] was very accommodating and, we were impressed by how hard [name removed] and his crew worked to make sure everything was fixed just right before closing. We could see that they really wanted us to be happy with the house. And of course we were!!

5.0
Verified Homeowner
San Antonio , TX, on May 08, 2023

[name removed] was great. She made the process easy and simple. We put our trust in her and she knocked the ball out of the park. She is the reason why the community caught our eye. The lender could have communicated more frequently. But other than that everything went relatively smooth.

4.7
Verified Homeowner
San Antonio , TX, on May 05, 2023

I didn’t dislike anything. Everything went smoothly, very easy process, and everyone I talked to was very nice. I love me new home

5.0
Verified Homeowner
San Antonio, TX, on May 02, 2023

Loved it

5.0
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.