Homebuilder Ratings & Reviews

View Homes Reviews

250 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Aug 28, 2025

The home is beautiful, and the team was incredibly helpful. [name removed] and [name removed] made it very easy to walk through this process, and still check up to see that everything is going well.

5.0
Verified Homeowner
New Braunfels, TX, on Aug 21, 2025

I thought everyone was nice and professional. That is why I liked my experience.

4.8
Verified Homeowner
New Braunfels, TX, on Aug 18, 2025

I liked everything about [name removed] Homes from the very beginning. They took me around to look at the lots so I could choose the one I wanted. They showed me the models and then gave me estimated prices. When we began, they contacted several Loan companies and helped me get my credit score up. I feel that they went out of their way to accommodate me and get me in the home I wanted. To this day, they follow up with me to make sure that I am still satisfied with the home I chose.

5.0
Verified Homeowner
San Antonio, TX, on Aug 11, 2025

Having to file warranty claims

4.2
Verified Homeowner
San Antonio, TX, on Aug 03, 2025

Every single person I worked with through this process was absolutely amazing and very helpful. Also the knowledge given to me was also great! I will definitely recommend view homes always !! Thank you all so much ??

5.0
Verified Homeowner
Live Oak, TX, on Jul 25, 2025

I hated the fact that my brand new building started having cracks on the floors and tiles. However, I loved the customer service [name removed], [name removed] and [name removed] performed to have the issue attended to on time

5.0
Verified Homeowner
New Braunfels, TX, on Jul 20, 2025

I really liked the house from the start, the quality of its materials and design. Although I had some communication issues with [name removed], everything was resolved thanks to [name removed], an extremely valuable person for [name removed] Homes, who was present throughout the entire purchasing process and helped me overcome the difficult times I had with Guild [name removed]. In the end, everything turned out well thanks to [name removed] and my realtor, who also intervened in any problems that arose. [name removed], you are the best! Thank you so much for all your help!

4.3
Verified Homeowner
San Antonio, TX, on Jul 16, 2025

I have disliked that the personnel is constantly changing. Everyone I worked with when I purchased my home is now gone. I’ve had multiple issues with my home to include electrical, landscaping, and irrigation, doors, windows, subfloor and vinyl planking.

2.4
Verified Homeowner
San Antonio, TX, on Jul 09, 2025

I make calls for home repairs under warranty they pass the around and have issues and time to get repairs done then the home association has a mess around the homes and then they expect us to have a immaculate home and yard

1.1
Verified Homeowner
New Braunfels, TX, on Jul 02, 2025

Great customer service

5.0
Verified Homeowner
New Braunfels, TX, on Jun 30, 2025

Like - Sense of urgency to meet our very short closing date requirements. Dislike - none

5.0
Verified Homeowner
New Braunfels, TX, on Jun 27, 2025

[Translated from ES] The process, I thought would be more complicated and it turned out to be very simple.

5.0
Verified Homeowner
New Braunfels, TX, on Jun 22, 2025

Bad inspection since we found out the AC was totally wrong wired or stuff we don’t understand well. [name removed] 6 months without a correct AC. Electric bill high due to this. Two people from ac came to check. The first one with all respect did not know anything about AC. Left everything the same or worst. The last technician was wonderful So [name removed] Homes did not have a good inspector.

4.6
Verified Homeowner
Live Oak, TX, on Jun 18, 2025

My air conditioner and water heater went out this month and the builder contact was notified and was glad I did. States they would work with me if there is anything needed

5.0
Verified Homeowner
San Antonio, TX, on Jun 07, 2025

Because when I called about the problems and my house never answer me.

2.4
Verified Homeowner
New Braunfels, TX, on Jun 02, 2025

The builder, [name removed] was really easy going and willing to answer all of our questions. [name removed] was also really helpful and made sure there wasn’t anything we didn’t like.

5.0
Verified Homeowner
Live Oak, TX, on May 31, 2025

Liked - how quickly everyone responded when issues arouse

5.0
Verified Homeowner
San Antonio, TX, on May 31, 2025

So far everything has been good, speedy response to work orders and great communication. No complaints

4.9
Verified Homeowner
San Antonio, TX, on May 15, 2025

Enjoyed all part of it

4.8
Verified Homeowner
San Antonio, TX, on May 04, 2025

nothing

4.5
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.