Homebuilder Ratings & Reviews

View Homes Reviews

293 Homeowner Reviews Completed Nov 2023 - May 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on May 04, 2025

nothing

4.5
Verified Homeowner
New Braunfels, TX, on May 02, 2025

Everything went smoothly

5.0
Verified Homeowner
New Braunfels, TX, on Apr 29, 2025

-I had a leak in the roof in one of the half bathrooms. They had to come out a few different times to repair. This time they actually found that there was 2-3 holes in the roof shingles. However, instead of replacing the actual shingles, it was only patched with tar. I feel like that is a temporary solution to a problem that can result in a bigger issue later down the road. When I asked why they couldn’t be replaced, I was told that they don’t normally do that and the tar should fix it. -I also reported a significant gap in the fence when I first moved in, but I was told they didn’t want to completely redo the fence so they would just add more mulch to the hole. The mulch was added but that didn’t actually fix the gap. I love the overall house, but it does not always seem like people want to address the repairs the correct way. Instead they want to put a “band aid” on the issue and quickly resolve it because actually fixing it the correct way would cost more money and time.

4.3
Verified Homeowner
Live Oak, TX, on Apr 28, 2025

[name removed] homes customer service is so great if I can give them 100 stars I will. I wish I can day the same on the quality of their house.

4.9
Verified Homeowner
San Antonio, TX, on Apr 20, 2025

I had a bit of hiccups when I was purchasing my home but with view homes made it possible to still get out home

4.7
Verified Homeowner
San Antonio, TX, on Apr 18, 2025

None, the process all went well. I enjoyed all.

5.0
Verified Homeowner
San Antonio, TX, on Apr 13, 2025

Took a while to get the landscaping handled, but over all it wasn’t a huge issue overall

4.8
Verified Homeowner
New Braunfels, TX, on Apr 11, 2025

I really like the experience buying and moving in. Everything was personable and prosessional. Our builder [name removed] has been very helpful too and has been efficient in answering all questions. [name removed] and [name removed] went above and beyond and made sure we had everything we needed too.

5.0
Verified Homeowner
Live Oak, TX, on Apr 11, 2025

There a multitude of quality issues with my home. The carpet pad is basic and you can feel the tack board under it. The entire second floor creaks no matter how softly you walk on it. My second shower had the grout and silicone fail in a corner. The breaker trips if you use an air fryer on the wrong socket.

3.0
Verified Homeowner
San Antonio, TX, on Apr 08, 2025

Realtor was not as involved as expected.

4.7
Verified Homeowner
New Braunfels, TX, on Apr 01, 2025

They reached out to various lenders to get me approved. Everyone was connected and worked together to get me in my home.

5.0
Verified Homeowner
San Antonio, TX, on Mar 25, 2025

I had an absolutely wonderful experience! From the moment I walked in, I was greeted with warm smiles and kindness. The staff was incredibly friendly, attentive, and made me feel truly valued. The service was top notch everything was handled with care and professionalism. It’s rare to find such a welcoming atmosphere where people genuinely care about their customers. I will definitely be coming back and highly recommend it to anyone looking for great service and a friendly environment!

5.0
Verified Homeowner
New Braunfels, TX, on Mar 24, 2025

My agent [name removed] ensured that everything ran smoothly for me and helped me get into my dream home quickly!

5.0
Verified Homeowner
San Antonio, TX, on Mar 24, 2025

Easy process

5.0
Verified Homeowner
New Braunfels, TX, on Mar 21, 2025

NA

4.5
Verified Homeowner
San Antonio, TX, on Mar 19, 2025

Everyone one was exceptionally great! From [name removed] handling construction and being very professional, to [name removed] being very good at what he does.

5.0
Verified Homeowner
Live Oak, TX, on Mar 17, 2025

Everything was a good experience, every time I need the help from anyone in the ViewHomes team, they have been cordial and quick to respond

5.0
Verified Homeowner
New Braunfels, TX, on Mar 14, 2025

The home-buying process was smoother than I could have ever imagined. I received just the right amount of attention and follow-up—supportive without being overbearing. My family and I love our new home and are grateful to the team that helped us achieve the purchase.

5.0
Verified Homeowner
San Antonio, TX, on Feb 24, 2025

Nothing I loved the experience first in to move in :)

5.0
Verified Homeowner
San Antonio, TX, on Feb 22, 2025

Having been asked to show my home the day I was moving in to another family so they could see the floor plan.

4.2
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.