Homebuilder Ratings & Reviews

View Homes Reviews

262 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.7
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Sep 24, 2025

Modern design & included extras.

5.0
Verified Homeowner
San Antonio, TX, on Sep 22, 2025

I have never seen a company wait for my husband and I the saying agent [name removed] was beyond amazing. If and when we are ready to buy our next home, we will be sticking with [name removed] Homes.

4.7
Verified Homeowner
New Braunfels, TX, on Sep 13, 2025

The process was easy, any problems we found they were addressed in an orderly fashion.

4.7
Verified Homeowner
New Braunfels, TX, on Sep 12, 2025

I really liked the way. [name removed] helped me to get oriented into the house and get familiar with everything. He walked me through what I needed to do after we had closed on the home and moved in. He also helped me to resolve one concern that I had, and he took care of it immediately. So I’m really thrilled with the level of customer service.

5.0
Verified Homeowner
Live Oak, TX, on Sep 10, 2025

The fact that it was a smooth process. Being able to go thru a blue tape/home orientation was great! Was handed contacts that would help with any issues I came across after I moved in.

5.0
Verified Homeowner
San Antonio, TX, on Sep 08, 2025

It was a very smooth process and made my first time buying a house a great experience

4.6
Verified Homeowner
San Antonio, TX, on Sep 07, 2025

I liked how attentive the project manager [name removed] was to my concerns & how he followed up & followed through with every concern. I appreciated [name removed] the salesman for always answering our calls & giving accurate information to any of our concerns. I loved the cohesiveness in communications between [name removed], Salesman [name removed] & Realtor [name removed] & [name removed] person [name removed]. They all made sure we had excellent communication and they were very professional. I appreciate [name removed] for getting involved & honoring any deal that was originally presented. I appreciate the professionalism when things fell apart; everyone collectively worked together to get things back on track & this was consistent from contract to move in. I am telling everyone about view homes. We were initially trying to buy a D.R Horton & I'm so grateful that I turned on [name removed] by mistake. It was the best left turn we've ever taken; now we are all moved in & we love our home!

5.0
Verified Homeowner
San Antonio, TX, on Sep 06, 2025

The quality and the friendship I had with a realtor

4.9
Verified Homeowner
San Antonio, TX, on Aug 28, 2025

The home is beautiful, and the team was incredibly helpful. [name removed] and [name removed] made it very easy to walk through this process, and still check up to see that everything is going well.

5.0
Verified Homeowner
New Braunfels, TX, on Aug 21, 2025

I thought everyone was nice and professional. That is why I liked my experience.

4.8
Verified Homeowner
New Braunfels, TX, on Aug 18, 2025

I liked everything about [name removed] Homes from the very beginning. They took me around to look at the lots so I could choose the one I wanted. They showed me the models and then gave me estimated prices. When we began, they contacted several Loan companies and helped me get my credit score up. I feel that they went out of their way to accommodate me and get me in the home I wanted. To this day, they follow up with me to make sure that I am still satisfied with the home I chose.

5.0
Verified Homeowner
San Antonio, TX, on Aug 11, 2025

Having to file warranty claims

4.2
Verified Homeowner
San Antonio, TX, on Aug 03, 2025

Every single person I worked with through this process was absolutely amazing and very helpful. Also the knowledge given to me was also great! I will definitely recommend view homes always !! Thank you all so much ??

5.0
Verified Homeowner
Live Oak, TX, on Jul 25, 2025

I hated the fact that my brand new building started having cracks on the floors and tiles. However, I loved the customer service [name removed], [name removed] and [name removed] performed to have the issue attended to on time

5.0
Verified Homeowner
New Braunfels, TX, on Jul 20, 2025

I really liked the house from the start, the quality of its materials and design. Although I had some communication issues with [name removed], everything was resolved thanks to [name removed], an extremely valuable person for [name removed] Homes, who was present throughout the entire purchasing process and helped me overcome the difficult times I had with Guild [name removed]. In the end, everything turned out well thanks to [name removed] and my realtor, who also intervened in any problems that arose. [name removed], you are the best! Thank you so much for all your help!

4.3
Verified Homeowner
San Antonio, TX, on Jul 16, 2025

I have disliked that the personnel is constantly changing. Everyone I worked with when I purchased my home is now gone. I’ve had multiple issues with my home to include electrical, landscaping, and irrigation, doors, windows, subfloor and vinyl planking.

2.4
Verified Homeowner
San Antonio, TX, on Jul 09, 2025

I make calls for home repairs under warranty they pass the around and have issues and time to get repairs done then the home association has a mess around the homes and then they expect us to have a immaculate home and yard

1.1
Verified Homeowner
New Braunfels, TX, on Jul 02, 2025

Great customer service

5.0
Verified Homeowner
New Braunfels, TX, on Jun 30, 2025

Like - Sense of urgency to meet our very short closing date requirements. Dislike - none

5.0
Verified Homeowner
New Braunfels, TX, on Jun 27, 2025

[Translated from ES] The process, I thought would be more complicated and it turned out to be very simple.

5.0
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.