Homebuilder Ratings & Reviews

View Homes Reviews

244 Homeowner Reviews Completed Jul 2024 - Jan 2026

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jan 12, 2026

the experience with view homes was easy and simple

5.0
Verified Homeowner
New Braunfels, TX, on Jan 08, 2026

[name removed] was fantastic and wonderful to work with. [name removed] is a phenomenal builder and the two of them make an incredible combination. We couldn’t be happier with our new home!

5.0
Verified Homeowner
San Antonio, TX, on Jan 07, 2026

It has been almost a year and we are very happy and pleased with our home.

4.7
Verified Homeowner
Live Oak, TX, on Jan 05, 2026

I like that I’m able to contact [name removed] with any questions or concerns with my new home and he responds in a timely manner. Issues get resolved making things run a lot smoother.

5.0
Verified Homeowner
San Antonio, TX, on Dec 26, 2025

Communication was fluid, all involved kept me abreast of what was going on.

5.0
Verified Homeowner
San Antonio, TX, on Dec 26, 2025

I am writing in response to my home loan evaluation and to formally express concerns regarding my experience throughout this process. While I am grateful to have made it this far, I want to be clear that my experience with my assigned representative has been frustrating and, at times, disappointing. There were multiple instances where commitments and offers were communicated to me verbally, only to later be retracted with responses such as “I don’t remember” or “that was never promised.” This has made it extremely difficult to feel confident or supported during such a significant financial decision. Additionally, several decisions were made without my consent or prior approval, despite my expectations that all changes, upgrades, or adjustments would be clearly discussed and agreed upon beforehand. As a buyer, I feel that my expectations were not fully met, and my input was not consistently respected throughout the process. There were moments when I strongly considered walking away from the deal altogether. The only reason I continued forward is because I had already invested substantial time, energy, and resources into this purchase. Had I known earlier that communication and follow-through would be such ongoing issues, I would have chosen to move forward with a different representative. I am sharing this feedback not to be confrontational, but to be transparent and to ensure that these concerns are documented. I hope this information can be used to improve communication and client experience going forward. Thank you for taking the time to review my concerns

3.0
Verified Homeowner
New Braunfels, TX, on Dec 20, 2025

I had no issues whatsoever.

5.0
Verified Homeowner
San Antonio, TX, on Dec 17, 2025

The turnover in personnel was incredible. Everyone who worked for view homes when we bought the home is no longer there and again all of the people who were there a few months after we moved in, are no longer there, knowing who to contract has become difficult.

2.6
Verified Homeowner
San Antonio, TX, on Dec 17, 2025

My husband and I are extremely happy with the house. [name removed] and [name removed] have been so helpful.

5.0
Verified Homeowner
Live Oak, TX, on Dec 01, 2025

Constant house breakdown. And current repair issues that hasn't been resolved

3.9
Verified Homeowner
San Antonio, TX, on Nov 29, 2025

The proficiency and the efficiency was excellent by [name removed] Homes. They were easy to work with, their communication was excellent with all parties, they fulfilled the date of sell of October 30. Thanks to God first. Thanks to [name removed] Homes in behalf of my family and I for their excellent performance in every aspect in selling a home.

5.0
Verified Homeowner
San Antonio, TX, on Nov 24, 2025

[name removed] made everything very easy from start to finish and [name removed] has been a great help explaining upkeep, which it’s important to me as a first time homeowner. I couldn’t be happier with my home, you guys are the best!!! 11/10

5.0
Verified Homeowner
San Antonio, TX, on Nov 19, 2025

I like the service and the detailed information

4.6
Verified Homeowner
New Braunfels, TX, on Nov 09, 2025

The whole process form viewing the home all the way to purchasing the home was a breeze. Super simple and easy. Every step of the process was detailed and simple. The builder was amazing as he showed us every single square inch of the home. Explained in detail on how every applicence, meter, valve, and switch operated.

5.0
Verified Homeowner
New Braunfels, TX, on Nov 07, 2025

[name removed] was super helpful. Any time a concern or question in general has come up he has taken care of it or pointed me in the right direction. He also communicates effectively and thats a huge benefit!

5.0
Verified Homeowner
Live Oak, TX, on Nov 04, 2025

I most liked the team and how they facilitated out of state purchase. They were extremely accommodating, [name removed] was very thorough in making sure we understood the entire Process and worked closely with our realtor [name removed] to not miss anything.

5.0
Verified Homeowner
San Antonio, TX, on Oct 29, 2025

I loved the walk thru with our builder. Very informative.

4.4
Verified Homeowner
New Braunfels, TX, on Oct 23, 2025

The friendliness of all staff especially [name removed] and [name removed]. I had a small issue the Sunday after closing and I reached out them. And they did not hesitate to help me. I apologized for reaching out on a Sunday but was not made to feel like a burden at all!

5.0
Verified Homeowner
San Antonio, TX, on Oct 14, 2025

I like the process of the viewing the home.

5.0
Verified Homeowner
Live Oak, TX, on Sep 30, 2025

[name removed] was incredibly knowledgeable, helpful and efficient. He made things a breeze and took away a lot of the anxiety of dealing with new house issues.

5.0
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.