Homebuilder Ratings & Reviews

View Homes Reviews

491 Homeowner Reviews Completed Jun 2022 - Dec 2023

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Dec 01, 2023

The warranty service has been very communicative and always tries to work with my schedule to complete the repairs as quick as possible.

5.0
Verified Homeowner
San Antonio, TX, on Nov 30, 2023

Friendliness, education and care

5.0
Verified Homeowner
San Antonio, TX, on Nov 30, 2023

I love everything. No bad comments

5.0
Verified Homeowner
San Antonio, TX, on Nov 29, 2023

I am not satisfied with the home’s efficiency. I don’t believe it is meeting the efficiency rating that was advertised. When I complained about it they sent the a/c company and they checked the pressures of the unit and that was all.

4.1
Verified Homeowner
San Antonio, TX, on Nov 28, 2023

I am overall satisfied. I had a couple plumbing issues and landscaping concerns but orders have been put in and answered promptly

5.0
Verified Homeowner
San Antonio, TX, on Nov 28, 2023

I like the quality in general of the house. It’s almost a year since I moved in with my family and we have no significant issues so far.

4.5
Verified Homeowner
San Antonio, TX, on Nov 14, 2023

Individual people within the company have been friendly and attempted to be helpful ([name removed], [name removed], [name removed]). However, we feel the overall quality of the construction of our home as a whole was less than expected/presented. In addition, companies that were used in the building of our home and others in this neighborhood have been extremely difficult to work with in trying to correct issues or even schedule appointments.

3.6
Verified Homeowner
San Antonio, TX, on Nov 12, 2023

A few things were different than advertised. Missing windows on the front of the house compared to model. [name removed] was very helpful answering questions throughout contract signing etc. [name removed] has been amazing with repairs of a few defects we found after moving in. The crews sent to set up smart tech have been very friendly.

4.9
Verified Homeowner
San Antonio, TX, on Nov 10, 2023

Very easy. Everyone we have dealt with has been extremely helpful with all of our concerns.

5.0
Verified Homeowner
San Antonio, TX, on Nov 06, 2023

It was all a great experience.

5.0
Verified Homeowner
San Antonio, TX, on Nov 06, 2023

Everyone was so beyond helpful and attention to detail in the homes is beyond expectation!

5.0
Verified Homeowner
San Antonio, TX, on Nov 06, 2023

I like that every time we have had an issue, it gets resolved right away

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2023

My only issue is the slope in the backyard.

5.0
Verified Homeowner
San Antonio, TX, on Nov 03, 2023

Everyone at View Homes was so helpful! I give all my thanks to [name removed] for helping me find this home and finding a solution to any problem! I also want to thank [name removed] for continuing to follow up with me even after the purchase of my home.

5.0
Verified Homeowner
San Antonio, TX, on Oct 23, 2023

We Love our home but [name removed] has very poor Customer Service! [name removed] does his very best to assist residents with most of our needs but seems like with so much repairs to be done, our one Year will be up by 10-27-23 and this survey is requested due by 10-13-23 which we dont know if all repairs Will be done to our satsfaction.

3.9
Verified Homeowner
San Antonio, TX, on Oct 21, 2023

Everyone was really great to work with

4.9
Verified Homeowner
San Antonio , TX, on Oct 13, 2023

Customer service is great.

5.0
Verified Homeowner
San Antonio , TX, on Oct 12, 2023

I have been very satisfied with all of the support I have received from the staff at View Homes, especially [name removed], the construction manager.

5.0
Verified Homeowner
San Antonio, TX, on Oct 08, 2023

I love the friendly team at view homes alway willing to help, [name removed] hope has always been able to help with any questions I need

5.0
Verified Homeowner
San Antonio, TX, on Oct 07, 2023

So far no problem with the warranty

5.0
Verified Homeowner

Builder Profile

View Homes logo

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.