Overall Satisfaction
Community Profile
We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.
We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Apr 11, 2024
We’ve had many issues over the 1st year living here. From complete air conditioning system replacement from not working properly to sheetrock and framing issues. We continue to have room air balance concerns and upstairs floor creaking. We also have a few more warranty claims that have not been addressed.
San Antonio, TX, on Jun 02, 2024
[name removed] Home staff is attentive to my needs and requests.
San Antonio, on Jun 24, 2024
[name removed] is a pleasure and a professional glad he is on the team.
San Antonio, on Nov 29, 2023
I am not satisfied with the home’s efficiency. I don’t believe it is meeting the efficiency rating that was advertised. When I complained about it they sent the a/c company and they checked the pressures of the unit and that was all.
San Antonio, on Apr 15, 2024
Everyone was very attentive and helpful when I was in the process of purchasing my home! Even after my purchase, they have been great!
San Antonio, on Nov 28, 2023
I am overall satisfied. I had a couple plumbing issues and landscaping concerns but orders have been put in and answered promptly
San Antonio, TX, on Mar 28, 2024
Purchasing experience went smoothly without any issues and staff was excellent.
San Antonio, on Oct 17, 2021
[name removed] has been responsive and accommodating to get repair work completed.
San Antonio, TX, on Dec 20, 2023
Loved everything still do best service and human to human interaction build is the shizzzzzz
San Antonio, on Jun 24, 2023
It is difficult to get your questions answered about certain issues. I wish there was a point of contact for new homeowners.
San Antonio, TX, on Nov 03, 2023
Everyone at View Homes was so helpful! I give all my thanks to [name removed] for helping me find this home and finding a solution to any problem! I also want to thank [name removed] for continuing to follow up with me even after the purchase of my home.
San Antonio, on Jun 10, 2021
Houses built have a lot of issues. And take too long to resolve. Still waiting on them to fix my cabinets. Over 2months already.
San Antonio, on Jun 08, 2023
Requests are taking forever to get the work done, spending so much personal time to contact vendors and warranty departments to follow up on the repairs which is really frustrating.
San Antonio, TX, on Oct 06, 2023
All staff very friendly and welcoming and addressed all concerns and problems in timely manner.
San Antonio, on May 26, 2021
Overall, the home has been great. We have ran into issues with the roof leaking within the first few months that caused paint damage. Our garage door has had issue and had a panel broke after falling off on one side. The panel was replaced within days after contacting warranty coordinator which is great, but the request to paint that panel has been pending for 2 weeks. Hoping to get is resolved soon.
San Antonio, on Mar 27, 2023
I’m a raving fan of the customer care department. [name removed] has demonstrated world class customer service. He has been honest, upfront and if he didn’t have an answer for me, he went out of his way to find. He has exceeded my expectations. I also would like to recognize [name removed] for going out of his way to get me some answers to a concern I had. Again, world class service. Thanks [name removed] and [name removed] for all your help. I’m a very satisfied customer.
San Antonio, TX, on Aug 25, 2023
They worked hard and took action with our concerns. We’re very happy with the outcome of our new home. Thanks for your excellent service! Credits to the people who helped us in acquiring this home—[name removed], [name removed] and also their team who made this home buying possible.
San Antonio, on Dec 07, 2022
We keep having tiling issues in the shower and for whatever reason it can never seemed to be fixed right. Which makes an inconvenience for us to be there to get it fixed
San Antonio, TX, on Jun 01, 2023
Great customer service and fast closing. Everyone involved kept us informed and it was a smooth process from start to finish.
San Antonio, on Apr 02, 2021
The house is nice, but we can’t get anyone to come out and repair items. They say they are going to show up. We make time to insure someone will be there then they don’t show up.
San Antonio, on Apr 28, 2021
Certain things still haven't been fixed on my home and I was charged for things that were already installed on my home after we agreed upon price and everything else
San Antonio , TX, on May 05, 2023
I didn’t dislike anything. Everything went smoothly, very easy process, and everyone I talked to was very nice. I love me new home
San Antonio, on Feb 27, 2021
We have been in our home for only 5 months. There are places that we are finding that the carpet wasn’t set in correctly. There is also a crack in our wall, where an arch is. As the months continue, we start to find things that looked rushed. We have multiple light switches that are not balanced, paint from the walls that is still on tile (tried scrubbing will not come off), door knobs that looked rush. Also our wall paint was incorrectly listed on our paperwork, so when we went to purchase it was the wrong color. We are still trying to figure out the correct color.
San Antonio, on Oct 25, 2020
I did have a couple of issues prior to closing however, they were taken care of
San Antonio, on Feb 03, 2021
It’s difficult to get ahold of someone for warranty repairs. Repairs are promised to be completed and are not. Sales consultants do not keep their word. Home completion is promised and then at the last day pushed back and again pushed back.
San Antonio, on Oct 23, 2020
The buying process was far harder than it needed to be. I submitted warranty work requests on 9/4 and the issues still haven't been addressed
San Antonio , TX, on Apr 11, 2023
The service of the people after they sold me the house
San Antonio, on Sep 24, 2020
I liked how they kept me informed of the building process.
San Antonio, on Aug 12, 2020
I have some issues that are not met before. I already send those to the customercare but not yet resolve. Other than that, I’m happy to have a new owned home!
San Antonio, on Dec 04, 2020
[Translated from ES] It really has been unreliable. Some things have been quickly taken care of. Others are still waiting after 5 months of buying the house. For example one of the window screens which I have requested several times. Another is that when it rains very hard I find water leaks in the garage, this I also made a claim that to this date has not been addressed
San Antonio , TX, on Mar 23, 2023
Smooth easy and I just want to say [name removed] went out of his way to make everything happen !
San Antonio, on Aug 10, 2020
Home was.built but complete, lots of issues with plumbing and unfinished work.
San Antonio, on Oct 21, 2020
Have not had any warranty issues ...yet. Customer care where I emailed to get our move in inspection done was nice enough to call within a few days.
San Antonio, TX, on Mar 04, 2023
The selection in title company would have made the buying process less stressful, but the product has met or exceeded our expectations
San Antonio, TX, on Feb 25, 2023
Every single person wanted to find a way to exceed my expectations. Instead of saying “no” to a request, they found a way to make things happen for me.
San Antonio, TX, on Feb 14, 2023
The closing amount changed 3 days before closing
San Antonio, on Mar 15, 2020
In the beginning me [name removed] and armadillo homes were very helpful and patient with my wife and I during the buying process being our first buy.
San Antonio, on Aug 07, 2020
Everything that I found on warranty that needed fixed was done right away with no questions asked, very happy
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, TX, on Jun 02, 2024
[name removed] Home staff is attentive to my needs and requests.
San Antonio, TX, on Mar 28, 2024
Purchasing experience went smoothly without any issues and staff was excellent.
San Antonio, TX, on Dec 20, 2023
Loved everything still do best service and human to human interaction build is the shizzzzzz
San Antonio, TX, on Nov 03, 2023
Everyone at View Homes was so helpful! I give all my thanks to [name removed] for helping me find this home and finding a solution to any problem! I also want to thank [name removed] for continuing to follow up with me even after the purchase of my home.
San Antonio, TX, on Oct 06, 2023
All staff very friendly and welcoming and addressed all concerns and problems in timely manner.
San Antonio, TX, on Aug 25, 2023
They worked hard and took action with our concerns. We’re very happy with the outcome of our new home. Thanks for your excellent service! Credits to the people who helped us in acquiring this home—[name removed], [name removed] and also their team who made this home buying possible.
San Antonio, TX, on Jun 01, 2023
Great customer service and fast closing. Everyone involved kept us informed and it was a smooth process from start to finish.
San Antonio , TX, on May 05, 2023
I didn’t dislike anything. Everything went smoothly, very easy process, and everyone I talked to was very nice. I love me new home
San Antonio , TX, on Apr 11, 2023
The service of the people after they sold me the house
San Antonio , TX, on Mar 23, 2023
Smooth easy and I just want to say [name removed] went out of his way to make everything happen !
San Antonio, TX, on Mar 04, 2023
The selection in title company would have made the buying process less stressful, but the product has met or exceeded our expectations
San Antonio, TX, on Feb 25, 2023
Every single person wanted to find a way to exceed my expectations. Instead of saying “no” to a request, they found a way to make things happen for me.
San Antonio, TX, on Feb 14, 2023
The closing amount changed 3 days before closing
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Jun 24, 2024
[name removed] is a pleasure and a professional glad he is on the team.
San Antonio, on Apr 15, 2024
Everyone was very attentive and helpful when I was in the process of purchasing my home! Even after my purchase, they have been great!
San Antonio, on Nov 28, 2023
I am overall satisfied. I had a couple plumbing issues and landscaping concerns but orders have been put in and answered promptly
San Antonio, on Jun 24, 2023
It is difficult to get your questions answered about certain issues. I wish there was a point of contact for new homeowners.
San Antonio, on Jun 08, 2023
Requests are taking forever to get the work done, spending so much personal time to contact vendors and warranty departments to follow up on the repairs which is really frustrating.
San Antonio, on Mar 27, 2023
I’m a raving fan of the customer care department. [name removed] has demonstrated world class customer service. He has been honest, upfront and if he didn’t have an answer for me, he went out of his way to find. He has exceeded my expectations. I also would like to recognize [name removed] for going out of his way to get me some answers to a concern I had. Again, world class service. Thanks [name removed] and [name removed] for all your help. I’m a very satisfied customer.
San Antonio, on Dec 07, 2022
We keep having tiling issues in the shower and for whatever reason it can never seemed to be fixed right. Which makes an inconvenience for us to be there to get it fixed
San Antonio, on Apr 02, 2021
The house is nice, but we can’t get anyone to come out and repair items. They say they are going to show up. We make time to insure someone will be there then they don’t show up.
San Antonio, on Feb 27, 2021
We have been in our home for only 5 months. There are places that we are finding that the carpet wasn’t set in correctly. There is also a crack in our wall, where an arch is. As the months continue, we start to find things that looked rushed. We have multiple light switches that are not balanced, paint from the walls that is still on tile (tried scrubbing will not come off), door knobs that looked rush. Also our wall paint was incorrectly listed on our paperwork, so when we went to purchase it was the wrong color. We are still trying to figure out the correct color.
San Antonio, on Feb 03, 2021
It’s difficult to get ahold of someone for warranty repairs. Repairs are promised to be completed and are not. Sales consultants do not keep their word. Home completion is promised and then at the last day pushed back and again pushed back.
San Antonio, on Dec 04, 2020
[Translated from ES] It really has been unreliable. Some things have been quickly taken care of. Others are still waiting after 5 months of buying the house. For example one of the window screens which I have requested several times. Another is that when it rains very hard I find water leaks in the garage, this I also made a claim that to this date has not been addressed
San Antonio, on Oct 21, 2020
Have not had any warranty issues ...yet. Customer care where I emailed to get our move in inspection done was nice enough to call within a few days.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Apr 11, 2024
We’ve had many issues over the 1st year living here. From complete air conditioning system replacement from not working properly to sheetrock and framing issues. We continue to have room air balance concerns and upstairs floor creaking. We also have a few more warranty claims that have not been addressed.
San Antonio, on Nov 29, 2023
I am not satisfied with the home’s efficiency. I don’t believe it is meeting the efficiency rating that was advertised. When I complained about it they sent the a/c company and they checked the pressures of the unit and that was all.
San Antonio, on Oct 17, 2021
[name removed] has been responsive and accommodating to get repair work completed.
San Antonio, on Jun 10, 2021
Houses built have a lot of issues. And take too long to resolve. Still waiting on them to fix my cabinets. Over 2months already.
San Antonio, on May 26, 2021
Overall, the home has been great. We have ran into issues with the roof leaking within the first few months that caused paint damage. Our garage door has had issue and had a panel broke after falling off on one side. The panel was replaced within days after contacting warranty coordinator which is great, but the request to paint that panel has been pending for 2 weeks. Hoping to get is resolved soon.
San Antonio, on Apr 28, 2021
Certain things still haven't been fixed on my home and I was charged for things that were already installed on my home after we agreed upon price and everything else
San Antonio, on Oct 25, 2020
I did have a couple of issues prior to closing however, they were taken care of
San Antonio, on Oct 23, 2020
The buying process was far harder than it needed to be. I submitted warranty work requests on 9/4 and the issues still haven't been addressed
San Antonio, on Sep 24, 2020
I liked how they kept me informed of the building process.
San Antonio, on Aug 12, 2020
I have some issues that are not met before. I already send those to the customercare but not yet resolve. Other than that, I’m happy to have a new owned home!
San Antonio, on Aug 10, 2020
Home was.built but complete, lots of issues with plumbing and unfinished work.