Top Homebuilder Ratings & Reviews

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Crown Haven

41 Homeowner Reviews Completed May 2020 - Jul 2021

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.6

Lender Experience

4.5

Construction Experience

4.2

Customer Care Experience

4.7

Home Readiness

4.1

Installation & Workmanship

4.4

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on May 27, 2021

Inconsistent home warranty program thus far. Our new customer representative seems better, so we're hopeful! Also some minor building issues, but nothing major.

2.8
Verified Homeowner
San Antonio, on Jun 02, 2021

I'm still living in a house with a lot of tape on the walls pointing out all the errors the AQ process missed with their blindfolds on.... Just for the love of God, send someone to fix this XXXXX ....

0.9
Verified Homeowner
San Antonio, TX, on Jun 14, 2021

Poor communication from the sales team/builder to get updates on our home and no empathy towards your clients

3.2
Verified Homeowner
San Antonio, on Mar 10, 2021

I like that when we have issues with anything someone comes out ASAP to fix problem.

4.3
Verified Homeowner
San Antonio, on Apr 25, 2021

So far no issues with our home. However, we were told in 30 days someone will come out to complete touch ups on our home. It’s been 4 months now and no one has come to complete the touch ups. We’ve called and emailed and so far nothing has happened.

4.3
Verified Homeowner
San Antonio, TX, on Apr 29, 2021

[name removed] was super helpful from the beginning and continues to be. Although she is great I am disappointed with the quality of the home. When my husband and I first saw the home we thought it was of great quality. Unfortunately we have had a lot of mishaps that we should not be experiencing. On top of the poor construction I feel like the urgency to correct the mishaps is lacking. I love my home, the location, but there are certain things that I am not happy about and that is due to the lack of supervision placed on the workers during the build.

4.1
Verified Homeowner
San Antonio, on Feb 02, 2021

I now feel like my home was rushed, nobody has yet to come fix anything. One gentleman stopped by accidentally and pretty much said they forgot about us

2.7
Verified Homeowner
San Antonio, on Feb 20, 2021

I sent out a second warranty claim in December and have never heard back

3.8
Verified Homeowner
San Antonio, TX, on Apr 12, 2021

Quick response to issues.

4.6
Verified Homeowner
San Antonio, on Feb 09, 2021

When I submit a request, there is always a Gap of time that I dont know anything. Im actually waiting on a few fixes. However I do believe they will be fixed. [name removed] is very nice when I bring it to his attention.

4.2
Verified Homeowner
San Antonio, TX, on Mar 01, 2021

I liked the communication our armadillo sales agent had with us before his passing. [name removed] would always send picture updates and communicated like no other. I really wish he would have been here to see how great the home he designed turned out. Mr. [name removed] has also been a great communicator and help throughout the process.

4.2
Verified Homeowner
San Antonio, on Jan 12, 2021

Warranty person for the house has not followed up to ensure tasks or requests were fulfilled. To date, I'm still pending items that I request to have resolved near the end of my 1 year warranty period.

4.5
Verified Homeowner
San Antonio, TX, on Jan 28, 2021

Experience was amazing, pretty house, very happy with it

5.0
Verified Homeowner
San Antonio, on Oct 01, 2020

Customer service has been amazing with anything that I have used

5.0
Verified Homeowner
San Antonio, TX, on Jan 23, 2021

[name removed] was very accommodating. We like the community. And it is near the Medical drive where we work. Price of the house is affordable. Just enough for our budget. The only problem that we have is that there was a hole in our garage that needs to be fixed. And there was repair in the 2nd floor that when they did it they did not come back to repaint it. I home Mr [name removed] will take action. But over all it we love it.

4.4
Verified Homeowner
San Antonio, on Sep 02, 2020

I have yet to have any type of follow up for the additional repairs or touch ups after we moved in

0.5
Verified Homeowner
San Antonio, TX, on Jan 08, 2021

I really like that when walking to model home I was Helped with not leaving wondering or what I need to do to purchase house. My house is our dream home for our family, it’s actually our first home as it’s journey with all the paperwork and phone calls and back and fourth it’s all worth it in the end. Home is beautiful in and out. Beautiful arches in the dining area, spacious rooms and bathrooms. Now my dislikes, I feel that from the beginning watching our home being built from the floor up. Your like wow how house can be built so fast. But you come and see it and you see trash everywhere, water bottles, beer bottles, food sometimes left that’s just not appealing to see. There needs to be better supervision asking the workers clean up after yourself. Also when you see wood work broken wood, crooked nails, waters in between the walls. My fear my house is going to fall apart if they were doing things half a**. Also who ever painted the walls did horrible job, and caulking is all crooked on most of the walls. They put in toilets and the workers taking restrooms in your toilets I am pretty sure I was not the first one to sit on my toilet it was worker or builder or whoever came to see our house. That’s gross, also some scratches on the cabinets there small but noticeable workers or builder whoever or company that’s putting it in is be careful. Fence in the background is so thin my 8 year old kicked soccer ball it broke the fence I was like omg. He is not that strong to break the fence a lot of the items. I feel house for 200,000 range should have little more upgrade. It should come with blinds, garage opener, I understand no fridge and washer and dryer. Also a big complaint I do have there was water leak in dining room ceiling instead of replacing it builder paint it over and over and over until you can’t see you can still it why wasn’t it just replaced. Everyone is very kind and professional, builder I only saw him at the end of contract so I can’t say to much about him. [name removed] was our point of contact I really like how he talks to you like people person, I know he is super busy and he did answer my calls my text super fast. I really appreciate everyone taking the time to let dreamer have there dream home me and husband have worked really hard we couldn’t of did it without everyone’s help. Lender, workers, builder, [name removed], our realtor. Also I forgot to mention whoever put the cement did horrible job all these little holes and blobs in some areas. But thank you for letting me rant. Thank you to Armadillo Homes I would recommend to friends and family.

4.0
Verified Homeowner
San Antonio, TX, on Dec 11, 2020

Felt like we were put on a back burner as far as repairs and then things were rushed and a little sloppy at the end. Other than that all was great or good enough.

4.4
Verified Homeowner
San Antonio, TX, on Nov 10, 2020

So far it has been great. I am still waiting to hear back from some of the groups to do post closing fixes on my home. Tile hs come out and will be scheduling soon but once the others come and fix thigs the score would go higher.

4.4
Verified Homeowner
San Antonio, TX, on Oct 19, 2020

None everything went smoothly

4.8
Verified Homeowner
San Antonio, TX, on Oct 01, 2020

[name removed] was awesome.

5.0
Verified Homeowner
San Antonio, TX, on Sep 26, 2020

Everything was great. [name removed] helped me every step of the way, from the first meetup to the closing. He answered all my questions and even referred me to Armadillo’s lending company, which proved to be the best decision I made. I got a great interest rate and many incentives to purchase. My only complaint was during the construction where I noticed trash around the house. Other than that, I love love the home, and it came with so many upgrades. My kids and I are really happy.

4.3
Verified Homeowner
San Antonio, TX, on May 30, 2020

I liked the constant updates from [name removed].

4.9
Verified Homeowner
San Antonio, TX, on May 04, 2020

They were always available to answer my questions and make it as seamless as possible

4.8
Verified Homeowner
San Antonio, TX, on May 01, 2020

The seller from armadillo helped me throughout the entire process if I had a question he was quick to answer. From the day I first spoke with him he Reassured me that I could purchase an armadillo home but I had my own doubts from past experience with other builders. [name removed] even two months later I was in my brand new home and I really enjoy it I think everyone in helping with this process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jun 14, 2021

Poor communication from the sales team/builder to get updates on our home and no empathy towards your clients

3.2
Verified Homeowner
San Antonio, TX, on Apr 29, 2021

[name removed] was super helpful from the beginning and continues to be. Although she is great I am disappointed with the quality of the home. When my husband and I first saw the home we thought it was of great quality. Unfortunately we have had a lot of mishaps that we should not be experiencing. On top of the poor construction I feel like the urgency to correct the mishaps is lacking. I love my home, the location, but there are certain things that I am not happy about and that is due to the lack of supervision placed on the workers during the build.

4.1
Verified Homeowner
San Antonio, TX, on Apr 12, 2021

Quick response to issues.

4.6
Verified Homeowner
San Antonio, TX, on Mar 01, 2021

I liked the communication our armadillo sales agent had with us before his passing. [name removed] would always send picture updates and communicated like no other. I really wish he would have been here to see how great the home he designed turned out. Mr. [name removed] has also been a great communicator and help throughout the process.

4.2
Verified Homeowner
San Antonio, TX, on Jan 28, 2021

Experience was amazing, pretty house, very happy with it

5.0
Verified Homeowner
San Antonio, TX, on Jan 23, 2021

[name removed] was very accommodating. We like the community. And it is near the Medical drive where we work. Price of the house is affordable. Just enough for our budget. The only problem that we have is that there was a hole in our garage that needs to be fixed. And there was repair in the 2nd floor that when they did it they did not come back to repaint it. I home Mr [name removed] will take action. But over all it we love it.

4.4
Verified Homeowner
San Antonio, TX, on Jan 08, 2021

I really like that when walking to model home I was Helped with not leaving wondering or what I need to do to purchase house. My house is our dream home for our family, it’s actually our first home as it’s journey with all the paperwork and phone calls and back and fourth it’s all worth it in the end. Home is beautiful in and out. Beautiful arches in the dining area, spacious rooms and bathrooms. Now my dislikes, I feel that from the beginning watching our home being built from the floor up. Your like wow how house can be built so fast. But you come and see it and you see trash everywhere, water bottles, beer bottles, food sometimes left that’s just not appealing to see. There needs to be better supervision asking the workers clean up after yourself. Also when you see wood work broken wood, crooked nails, waters in between the walls. My fear my house is going to fall apart if they were doing things half a**. Also who ever painted the walls did horrible job, and caulking is all crooked on most of the walls. They put in toilets and the workers taking restrooms in your toilets I am pretty sure I was not the first one to sit on my toilet it was worker or builder or whoever came to see our house. That’s gross, also some scratches on the cabinets there small but noticeable workers or builder whoever or company that’s putting it in is be careful. Fence in the background is so thin my 8 year old kicked soccer ball it broke the fence I was like omg. He is not that strong to break the fence a lot of the items. I feel house for 200,000 range should have little more upgrade. It should come with blinds, garage opener, I understand no fridge and washer and dryer. Also a big complaint I do have there was water leak in dining room ceiling instead of replacing it builder paint it over and over and over until you can’t see you can still it why wasn’t it just replaced. Everyone is very kind and professional, builder I only saw him at the end of contract so I can’t say to much about him. [name removed] was our point of contact I really like how he talks to you like people person, I know he is super busy and he did answer my calls my text super fast. I really appreciate everyone taking the time to let dreamer have there dream home me and husband have worked really hard we couldn’t of did it without everyone’s help. Lender, workers, builder, [name removed], our realtor. Also I forgot to mention whoever put the cement did horrible job all these little holes and blobs in some areas. But thank you for letting me rant. Thank you to Armadillo Homes I would recommend to friends and family.

4.0
Verified Homeowner
San Antonio, TX, on Dec 11, 2020

Felt like we were put on a back burner as far as repairs and then things were rushed and a little sloppy at the end. Other than that all was great or good enough.

4.4
Verified Homeowner
San Antonio, TX, on Nov 10, 2020

So far it has been great. I am still waiting to hear back from some of the groups to do post closing fixes on my home. Tile hs come out and will be scheduling soon but once the others come and fix thigs the score would go higher.

4.4
Verified Homeowner
San Antonio, TX, on Oct 19, 2020

None everything went smoothly

4.8
Verified Homeowner
San Antonio, TX, on Oct 01, 2020

[name removed] was awesome.

5.0
Verified Homeowner
San Antonio, TX, on Sep 26, 2020

Everything was great. [name removed] helped me every step of the way, from the first meetup to the closing. He answered all my questions and even referred me to Armadillo’s lending company, which proved to be the best decision I made. I got a great interest rate and many incentives to purchase. My only complaint was during the construction where I noticed trash around the house. Other than that, I love love the home, and it came with so many upgrades. My kids and I are really happy.

4.3
Verified Homeowner
San Antonio, TX, on May 30, 2020

I liked the constant updates from [name removed].

4.9
Verified Homeowner
San Antonio, TX, on May 04, 2020

They were always available to answer my questions and make it as seamless as possible

4.8
Verified Homeowner
San Antonio, TX, on May 01, 2020

The seller from armadillo helped me throughout the entire process if I had a question he was quick to answer. From the day I first spoke with him he Reassured me that I could purchase an armadillo home but I had my own doubts from past experience with other builders. [name removed] even two months later I was in my brand new home and I really enjoy it I think everyone in helping with this process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Jun 02, 2021

I'm still living in a house with a lot of tape on the walls pointing out all the errors the AQ process missed with their blindfolds on.... Just for the love of God, send someone to fix this XXXXX ....

0.9
Verified Homeowner
San Antonio, on Apr 25, 2021

So far no issues with our home. However, we were told in 30 days someone will come out to complete touch ups on our home. It’s been 4 months now and no one has come to complete the touch ups. We’ve called and emailed and so far nothing has happened.

4.3
Verified Homeowner
San Antonio, on Feb 20, 2021

I sent out a second warranty claim in December and have never heard back

3.8
Verified Homeowner
San Antonio, on Feb 09, 2021

When I submit a request, there is always a Gap of time that I dont know anything. Im actually waiting on a few fixes. However I do believe they will be fixed. [name removed] is very nice when I bring it to his attention.

4.2
Verified Homeowner
San Antonio, on Jan 12, 2021

Warranty person for the house has not followed up to ensure tasks or requests were fulfilled. To date, I'm still pending items that I request to have resolved near the end of my 1 year warranty period.

4.5
Verified Homeowner
San Antonio, on Oct 01, 2020

Customer service has been amazing with anything that I have used

5.0
Verified Homeowner
San Antonio, on Sep 02, 2020

I have yet to have any type of follow up for the additional repairs or touch ups after we moved in

0.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on May 27, 2021

Inconsistent home warranty program thus far. Our new customer representative seems better, so we're hopeful! Also some minor building issues, but nothing major.

2.8
Verified Homeowner
San Antonio, on Mar 10, 2021

I like that when we have issues with anything someone comes out ASAP to fix problem.

4.3
Verified Homeowner
San Antonio, on Feb 02, 2021

I now feel like my home was rushed, nobody has yet to come fix anything. One gentleman stopped by accidentally and pretty much said they forgot about us

2.7
Verified Homeowner