Overall Satisfaction
Community Profile
We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.
We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Mar 22, 2024
The warranty support is very organized and efficient.
San Antonio, on Aug 30, 2024
I hate the flooring. It’s the cheapest LVP and damages very easily. It already needs to be replaced and I haven’t been in the home a year.
San Antonio, on Jan 03, 2022
We have been here for 10 months and there is still a lot that was never fixed. We have scheduled repairs for a few things just the other day but other items that were on the list to be fixed since the first day we moved in and were promised to be fixed by our construction manager, warranty person were never fixed. We are still waiting for those repairs to be scheduled which we were told is another company but we get no answers or results.
San Antonio, on Feb 14, 2022
I have been calling and emailing to get things repaired to no avail. Had a leak under house which I had to pay for the extra water leaked out.
San Antonio, TX, on Jan 22, 2024
Purchase experience was pretty straight forward, but the follow through on some items has been less than stellar
San Antonio, on Dec 30, 2020
We had to get our floors re-done because they were installed improperly the first time. The lawn was also not installed improperly, as they forgot to lay down the initial layer.
San Antonio, on Jan 24, 2022
A lot of estética issues and structural issues and mechanical issues
San Antonio, TX, on Dec 22, 2023
Everyone in the entire process was so professional and understanding to meet our needs as a family.
San Antonio, on Jan 12, 2022
I can't wait tell our perry home comes available so I can get out of this death trap y'all call a house.
San Antonio, on Dec 03, 2021
I been asking for months to fix stuff around my house and the guy only contact me once . I been trying to reach out for awhile . There’s so much stuff that needs to be fix
San Antonio, TX, on Oct 04, 2023
I like how swift they were in answering all of my questions and concerns. They seemed to genuinely care and want to meet my expectations
San Antonio, on Dec 02, 2021
No one has yet to come back to my home to fix my stuff I have waited nearly 6 months and get avoided by [name removed] the warranty guy
San Antonio, TX, on Sep 29, 2023
100% Satisfaction. great communication, clear understanding of the progression of the project. I would highly recommend them.
San Antonio, on Nov 07, 2021
Non responsive on my warranty claim. I am unable to speak to anyone in person and no one has called me regarding my claims. I feel disregarded.
San Antonio, on Oct 22, 2021
Person that was supposed to come by the gone for the one month follow up never showed up not just one but twice, no call no show
San Antonio, TX, on Jul 05, 2023
Purchase process was pretty step by step. There was some miscommunication between view and the lender on closing date so it did get pushed a few days because of that
San Antonio, on Sep 02, 2021
I like how they come and fix what I needed, however they do take a long time and forget me. But overall very happy!
San Antonio, TX, on Jun 26, 2023
[name removed] and [name removed] were awesome to work with. They were always quick to respond and very helpful and descriptive if I had any questions. They're incredibly genuine and trustworthy and I felt were a great representation of the company. My experience with [name removed] has been nothing short of amazing.
San Antonio, TX, on Aug 06, 2021
I like the model home lay out of view home. When signing the contract I was told that the house I was signing for was the same as the model home except for a few color choices and the bathrooms. I did not like that half way throw the building when the dry wall was put up the house was not like the model home. There was no patio and that was not briefed. Once I asked to add on a little patio; I was told that was not possible due to contract already created.There were stairs added in the garage and no opens to chance. I was told all flooring was tile wood in living room and dining area but once house was close to closing the living room ended up having carpet. I liked my builder [name removed] and how available he was because I was not able to get information about what was going on with my house through out the whole process but I was able to get in contact with the builder very quickly. All in all the communication between all parties was very poor in the whole process which had been very fustrating.
San Antonio, on Sep 02, 2021
Nothing, our 2 floor feels like it’s fixing to fall in some area. We have been waiting for about 2 months for someone to call, nothing. There is a huge gap, between the stairs and the foundation outside.
San Antonio, TX, on Jul 31, 2021
Delays were very frustrating which led to me to spend more money out of pocket while waiting. Action items that were supposed to be taken care of were not during the final walkthrough. My kitchen sink was severely scratched and this was shown to [name removed] with home warranty during the walkthrough last week.
San Antonio, on Aug 21, 2021
There are several items that still have yet to be completed that are broken or unfinished by [name removed]. We are about to hit our 6 month mark and they have barely fixed one item out of the several that they were supposed to have repaired when we moved in. There is a hole at our water meter that was supposed to be filled and still has yet to be filled, even after my elderly father in-law fell into it.
San Antonio, on Jun 25, 2021
Lack of Amenities are concerning as we have not heard anything about it being updated. We pay $500 for little compared to other subdivisions. We have been trying to get few items fixed in our home since March, but have had trouble getting workers to the residence.
San Antonio, TX, on Jul 25, 2021
The weekly updates were great especially since I was quite a few states away and could not see progress in person.
San Antonio, on Apr 26, 2021
The mud year warranty check is being conducted, all minor issues are being corrected.
San Antonio, TX, on Jul 24, 2021
I didn’t know I had to ask for a garage door opener . If I would’ve known that I would’ve told them to put one of my house.
San Antonio, on Mar 15, 2021
My wife and I are very satisfied with our new home. The only thing that I have a complaint about would be the poor quality of building material used on the fence. The wood is very thin and cheap, needs to be better material.
San Antonio, TX, on Jun 15, 2021
I feel that promises weren’t kept. For example, cleaning my driveway from the construction marks. I was told to contact [name removed] and I tried, was told he would be there weeks ago…he never showed up. Things like this make me lose faith in a company. Also, my home is a “smart home” but that ONLY applies if I pay for the security system. The HUb for my lock, lights and A/C is no longer available unless I pay for the additional system. Other than that I love my home!
San Antonio, on Dec 31, 2020
My wife and I ordered a mudroom with the home and never received it because sales manager didn’t write it down in contract
San Antonio, TX, on May 11, 2021
The delay. But most of all, when we signed for our upgrades we were told that we couldn’t put a big concrete slab in the backyard. Then, two houses down, they put in a slab like we wanted with those neighbors.
San Antonio, on Aug 07, 2020
We understand the customer care and service has like most things taken a hit by Covid-19. We understand that these recent times may not reflect how they are usually run. It has been difficult getting in contact with them some of the time, but they due eventually respond.
San Antonio, TX, on Apr 11, 2021
Our family liked how they kept us informed throughout the process
San Antonio, on Jun 02, 2020
The customer care/warranty service has been good so far. Haven't had to have much warranty work completed.
San Antonio, TX, on Nov 30, 2020
Loved the design, structure and quality of my armadillo home. Loved all of armadillo’s staff, especially our sales consultant, [name removed].
San Antonio, TX, on Nov 18, 2020
Overall I was satisfied with the experience, everyone was very helpful.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, TX, on Jan 22, 2024
Purchase experience was pretty straight forward, but the follow through on some items has been less than stellar
San Antonio, TX, on Dec 22, 2023
Everyone in the entire process was so professional and understanding to meet our needs as a family.
San Antonio, TX, on Oct 04, 2023
I like how swift they were in answering all of my questions and concerns. They seemed to genuinely care and want to meet my expectations
San Antonio, TX, on Sep 29, 2023
100% Satisfaction. great communication, clear understanding of the progression of the project. I would highly recommend them.
San Antonio, TX, on Jul 05, 2023
Purchase process was pretty step by step. There was some miscommunication between view and the lender on closing date so it did get pushed a few days because of that
San Antonio, TX, on Jun 26, 2023
[name removed] and [name removed] were awesome to work with. They were always quick to respond and very helpful and descriptive if I had any questions. They're incredibly genuine and trustworthy and I felt were a great representation of the company. My experience with [name removed] has been nothing short of amazing.
San Antonio, TX, on Aug 06, 2021
I like the model home lay out of view home. When signing the contract I was told that the house I was signing for was the same as the model home except for a few color choices and the bathrooms. I did not like that half way throw the building when the dry wall was put up the house was not like the model home. There was no patio and that was not briefed. Once I asked to add on a little patio; I was told that was not possible due to contract already created.There were stairs added in the garage and no opens to chance. I was told all flooring was tile wood in living room and dining area but once house was close to closing the living room ended up having carpet. I liked my builder [name removed] and how available he was because I was not able to get information about what was going on with my house through out the whole process but I was able to get in contact with the builder very quickly. All in all the communication between all parties was very poor in the whole process which had been very fustrating.
San Antonio, TX, on Jul 31, 2021
Delays were very frustrating which led to me to spend more money out of pocket while waiting. Action items that were supposed to be taken care of were not during the final walkthrough. My kitchen sink was severely scratched and this was shown to [name removed] with home warranty during the walkthrough last week.
San Antonio, TX, on Jul 25, 2021
The weekly updates were great especially since I was quite a few states away and could not see progress in person.
San Antonio, TX, on Jul 24, 2021
I didn’t know I had to ask for a garage door opener . If I would’ve known that I would’ve told them to put one of my house.
San Antonio, TX, on Jun 15, 2021
I feel that promises weren’t kept. For example, cleaning my driveway from the construction marks. I was told to contact [name removed] and I tried, was told he would be there weeks ago…he never showed up. Things like this make me lose faith in a company. Also, my home is a “smart home” but that ONLY applies if I pay for the security system. The HUb for my lock, lights and A/C is no longer available unless I pay for the additional system. Other than that I love my home!
San Antonio, TX, on May 11, 2021
The delay. But most of all, when we signed for our upgrades we were told that we couldn’t put a big concrete slab in the backyard. Then, two houses down, they put in a slab like we wanted with those neighbors.
San Antonio, TX, on Apr 11, 2021
Our family liked how they kept us informed throughout the process
San Antonio, TX, on Nov 30, 2020
Loved the design, structure and quality of my armadillo home. Loved all of armadillo’s staff, especially our sales consultant, [name removed].
San Antonio, TX, on Nov 18, 2020
Overall I was satisfied with the experience, everyone was very helpful.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Mar 22, 2024
The warranty support is very organized and efficient.
San Antonio, on Feb 14, 2022
I have been calling and emailing to get things repaired to no avail. Had a leak under house which I had to pay for the extra water leaked out.
San Antonio, on Jan 24, 2022
A lot of estética issues and structural issues and mechanical issues
San Antonio, on Jan 12, 2022
I can't wait tell our perry home comes available so I can get out of this death trap y'all call a house.
San Antonio, on Dec 03, 2021
I been asking for months to fix stuff around my house and the guy only contact me once . I been trying to reach out for awhile . There’s so much stuff that needs to be fix
San Antonio, on Dec 02, 2021
No one has yet to come back to my home to fix my stuff I have waited nearly 6 months and get avoided by [name removed] the warranty guy
San Antonio, on Nov 07, 2021
Non responsive on my warranty claim. I am unable to speak to anyone in person and no one has called me regarding my claims. I feel disregarded.
San Antonio, on Oct 22, 2021
Person that was supposed to come by the gone for the one month follow up never showed up not just one but twice, no call no show
San Antonio, on Sep 02, 2021
I like how they come and fix what I needed, however they do take a long time and forget me. But overall very happy!
San Antonio, on Sep 02, 2021
Nothing, our 2 floor feels like it’s fixing to fall in some area. We have been waiting for about 2 months for someone to call, nothing. There is a huge gap, between the stairs and the foundation outside.
San Antonio, on Aug 21, 2021
There are several items that still have yet to be completed that are broken or unfinished by [name removed]. We are about to hit our 6 month mark and they have barely fixed one item out of the several that they were supposed to have repaired when we moved in. There is a hole at our water meter that was supposed to be filled and still has yet to be filled, even after my elderly father in-law fell into it.
San Antonio, on Jun 25, 2021
Lack of Amenities are concerning as we have not heard anything about it being updated. We pay $500 for little compared to other subdivisions. We have been trying to get few items fixed in our home since March, but have had trouble getting workers to the residence.
San Antonio, on Apr 26, 2021
The mud year warranty check is being conducted, all minor issues are being corrected.
San Antonio, on Mar 15, 2021
My wife and I are very satisfied with our new home. The only thing that I have a complaint about would be the poor quality of building material used on the fence. The wood is very thin and cheap, needs to be better material.
San Antonio, on Dec 31, 2020
My wife and I ordered a mudroom with the home and never received it because sales manager didn’t write it down in contract
San Antonio, on Aug 07, 2020
We understand the customer care and service has like most things taken a hit by Covid-19. We understand that these recent times may not reflect how they are usually run. It has been difficult getting in contact with them some of the time, but they due eventually respond.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Aug 30, 2024
I hate the flooring. It’s the cheapest LVP and damages very easily. It already needs to be replaced and I haven’t been in the home a year.
San Antonio, on Jan 03, 2022
We have been here for 10 months and there is still a lot that was never fixed. We have scheduled repairs for a few things just the other day but other items that were on the list to be fixed since the first day we moved in and were promised to be fixed by our construction manager, warranty person were never fixed. We are still waiting for those repairs to be scheduled which we were told is another company but we get no answers or results.