Top Homebuilder Ratings & Reviews

View Homes

Venado Crossing

43 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

5.0

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Jan 25, 2024

It’s been a seamless experience. The service has been great. We’ve had to use it early on and everything was fixed as expected.

5.0
Verified Homeowner
San Antonio, TX, on Jan 30, 2024

The builder [name removed] was very hands on, personable, professional, and showed genuine concern. [name removed] was very responsive during the entire process.

5.0
Verified Homeowner
San Antonio , on Feb 16, 2024

I absolutely loved my experience with View Homes.

4.9
Verified Homeowner
San Antonio , on Sep 16, 2023

Everything is great so far..

4.8
Verified Homeowner
San Antonio, TX, on Sep 21, 2023

Professional and courteous staff

5.0
Verified Homeowner
San Antonio , on Jan 25, 2024

Rooms aren't insulated properly, fixtures coming apart, driveway cracking

3.6
Verified Homeowner
San Antonio, on May 31, 2023

They have never fixed the master closet door upstairs, plus the downstairs door sticks and won’t open sometimes. Bathroom cabinet downstairs doesn’t close all the way.

4.5
Verified Homeowner
San Antonio, TX, on Jul 23, 2023

A few items that were mentioned as being done during the inspection phase actually did not get completed. The communication between the sales rep ([name removed]) was excellent. The overall inspection check list was not presented as well as I felt it should of been for a home of that price range. Felt frustrated and confused occasionally over the closing documents. Overall process was good.

4.2
Verified Homeowner
San Antonio , on Jan 06, 2024

The agent had All of her information mixed up and we did not get the items and fixtures in the house that she showed us and had promised all the houses got the same fixtures, which were in the model. Plus the builder did not help us at all with a plumbing issue that should of had a nail barrier and it didn't. This caused a leak when I installed shelves in my garage. The side of my house does not drain well and is still always soggy, even after they attempted to fix the problem. One side of the house does drain well after it was fixed , but not the other.

2.4
Verified Homeowner
San Antonio, on Apr 24, 2023

Yard being not level , counter tops need coating it’s all rough and feels sandy, the fense has way to many knot holes so cheap ..

3.9
Verified Homeowner
San Antonio, TX, on Jul 20, 2023

Having to wait for someone to arrive at my house with the keys.

4.6
Verified Homeowner
San Antonio, on Sep 10, 2023

Taking too long to get issues addressed, was promised a clubhouse, pool and play area for the kids which was most important and I can’t even get somebody to call me to tell me a date and it’s not started yet

2.7
Verified Homeowner
San Antonio, on Dec 31, 2022

There was a lot of focus on the community area. I’ve been told there is no consideration of developing the community area for another two years. It’s bad enough that there is not one single street where the residents can walk down the sidewalk as the completed homes are random and builder supplies and personal garbage litters the streets as well as excess of portapotties. What is the purpose of the HOA when the standards are not met by the builder?! My home had many defects that were a result of laziness and cutting corners. The pantry door was poorly placed as it can’t be opened without being in direct way of refrigerator

1.3
Verified Homeowner
San Antonio , TX, on Jun 02, 2023

The worst thing was communication with financing and all the incentives that are available

4.6
Verified Homeowner
Cibolo, on Apr 13, 2022

Loved our experience. [name removed] is GREAT!!

5.0
Verified Homeowner
San Antonio , TX, on Mar 28, 2023

Buying the home was very easy and accommodating.

5.0
Verified Homeowner
Cibolo, on Mar 03, 2022

There are issues that are not fixed since move-in. If I could sell my home now I definitely would and move into another builders home that's better quality customer service, products and environment.

1.3
Verified Homeowner
San Antonio, TX, on Mar 12, 2023

The sales agent [name removed] was always pleasant and answered my questions and the construction manager [name removed] was great before and after move in. He always returned my calls and got any problems solved.

5.0
Verified Homeowner
Spring Branch, on Feb 26, 2022

I have been in my home about six months and I'm still awaiting "several" items to be fixed that was identified during the walk thru and the 30 day inspection. I have an issue with standing water in front of my drive and thru the entire development. I have been told it under the development warrant but it still haven't been addressed.

2.8
Verified Homeowner
San Antonio , TX, on Feb 14, 2023

They met all of our demands and fixed everything right.

5.0
Verified Homeowner
Cibolo, on Oct 04, 2021

We like the fact that we are receiving updates about what's going on.

3.5
Verified Homeowner
San Antonio, TX, on Jan 21, 2023

Are salesperson was amazing and the foreman took care of all our concerns

4.2
Verified Homeowner
Cibolo, on Sep 18, 2021

When we first moved in there were alot of things that were not taken care of which were supposed to. Once warranty work was requested it took many followups to have the jobs taken care of. Overall after being here almost 5 months I would recommend others here but would recommend that ViewHomes have a better Superintendent to manage the jobsite.

3.5
Verified Homeowner
San Antonio, TX, on Dec 20, 2022

I did not like the fact that the house was originally supposed to be ready in September 2022. Due to lumber issues and a price increase, my house wasn’t actually ready until November 2022.

4.8
Verified Homeowner
Cibolo, on Sep 11, 2021

We have multiple things that were supposed to be taken care of upon move in, that [name removed] put on the back burner apparently and then next thing we knew he no longer worked for View homes and no one has contacted us back since.

1.5
Verified Homeowner
San Antonio, TX, on Nov 22, 2022

It was a really good process and every one was really helpful. I would have preferred from my salesman to continue employment with View Homes.

4.5
Verified Homeowner
San Antonio, TX, on Nov 08, 2022

That even with delays Todd was the best and was able to get me in fast

4.9
Verified Homeowner
San Antonio, TX, on Oct 23, 2022

We love everything about our home. The reps at the Model Home (Charlie, Rebecca), Martin and Todd were truly helpful and explained everything.

5.0
Verified Homeowner
San Antonio, TX, on Sep 16, 2022

Our consultants (Charlie Green and Rebecca Rodriguez), our contractor foreman (Todd Erickson), our Warranty Experts (Rolando, Daniel and Brian) and our View Mortgage Loan Officers (Joe Bass, Tahnee, Mark Turney and the rest of the View Mortgage Team) have all been truly exceptional!! At every step of the process from introduction to close, they each answered every question, were completely invested in us and went above and beyond to ensure our home purchase was the absolute best it could be.

5.0
Verified Homeowner
San Antonio, TX, on Aug 30, 2022

Charlie is/was AMAZING from start to NOW. He answered every call to him every time, he was extremely professional, patient and most importantly, encouraging when things were not going as I expected. Then there is Todd (construction/GOD) who came and literally SAVED the sale. When Todd came in nothing had been done to the house in almost 4 weeks. I was extremely frustrated as I drove to the lot often to check on progress and was often upset because no progress had been made. EVERYTHING Todd told me he would have done was done WHEN he said it would be or sooner. He and Charlie provided status/update calls 2-3 times per week. I am forever grateful and thankful for Charlie, Todd, Rebecca, and View Homes Mortgage Finance Team. I am TRULY living in my “DREAM HOME”.

4.9
Verified Homeowner
San Antonio, TX, on Aug 23, 2022

The building process was to long it took almost 16 months

4.5
Verified Homeowner
San Antonio, TX, on Jul 30, 2022

Lack of communication/follow through. Inaccurate information. No desire to attempt to correct mistakes. Many flaws with the home where the engineering and sloppy short cuts are obvious.

1.0
Verified Homeowner
San Antonio, TX, on Jul 22, 2022

The experience was great. I loved it.

5.0
Verified Homeowner
Cibolo, TX, on Dec 21, 2021

[name removed] is AMAZING! We've enjoyed getting to know her. She has been soooo helpful and wonderful! The only negative was our completion date had to be moved multiple times but we realize this was inevitable due to COVID and the lack of workers/subs. There were also a few options we wanted to make to the home but were told it was not possible. Such as changing the carpet in the dining area to tile. However, we are very happy with our home! Thank you for building a home for our family and friends to enjoy!

5.0
Verified Homeowner
Cibolo, TX, on Nov 27, 2021

Sloppy work by the contractors (framers, fence, painter, siding). Fixtures, lights (inside and outside) carpet and carpet pads are really cheap for what we paid for the home!

3.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jan 30, 2024

The builder [name removed] was very hands on, personable, professional, and showed genuine concern. [name removed] was very responsive during the entire process.

5.0
Verified Homeowner
San Antonio, TX, on Sep 21, 2023

Professional and courteous staff

5.0
Verified Homeowner
San Antonio, TX, on Jul 23, 2023

A few items that were mentioned as being done during the inspection phase actually did not get completed. The communication between the sales rep ([name removed]) was excellent. The overall inspection check list was not presented as well as I felt it should of been for a home of that price range. Felt frustrated and confused occasionally over the closing documents. Overall process was good.

4.2
Verified Homeowner
San Antonio, TX, on Jul 20, 2023

Having to wait for someone to arrive at my house with the keys.

4.6
Verified Homeowner
San Antonio , TX, on Jun 02, 2023

The worst thing was communication with financing and all the incentives that are available

4.6
Verified Homeowner
San Antonio , TX, on Mar 28, 2023

Buying the home was very easy and accommodating.

5.0
Verified Homeowner
San Antonio, TX, on Mar 12, 2023

The sales agent [name removed] was always pleasant and answered my questions and the construction manager [name removed] was great before and after move in. He always returned my calls and got any problems solved.

5.0
Verified Homeowner
San Antonio , TX, on Feb 14, 2023

They met all of our demands and fixed everything right.

5.0
Verified Homeowner
San Antonio, TX, on Jan 21, 2023

Are salesperson was amazing and the foreman took care of all our concerns

4.2
Verified Homeowner
San Antonio, TX, on Dec 20, 2022

I did not like the fact that the house was originally supposed to be ready in September 2022. Due to lumber issues and a price increase, my house wasn’t actually ready until November 2022.

4.8
Verified Homeowner
San Antonio, TX, on Nov 22, 2022

It was a really good process and every one was really helpful. I would have preferred from my salesman to continue employment with View Homes.

4.5
Verified Homeowner
San Antonio, TX, on Nov 08, 2022

That even with delays Todd was the best and was able to get me in fast

4.9
Verified Homeowner
San Antonio, TX, on Oct 23, 2022

We love everything about our home. The reps at the Model Home (Charlie, Rebecca), Martin and Todd were truly helpful and explained everything.

5.0
Verified Homeowner
San Antonio, TX, on Sep 16, 2022

Our consultants (Charlie Green and Rebecca Rodriguez), our contractor foreman (Todd Erickson), our Warranty Experts (Rolando, Daniel and Brian) and our View Mortgage Loan Officers (Joe Bass, Tahnee, Mark Turney and the rest of the View Mortgage Team) have all been truly exceptional!! At every step of the process from introduction to close, they each answered every question, were completely invested in us and went above and beyond to ensure our home purchase was the absolute best it could be.

5.0
Verified Homeowner
San Antonio, TX, on Aug 30, 2022

Charlie is/was AMAZING from start to NOW. He answered every call to him every time, he was extremely professional, patient and most importantly, encouraging when things were not going as I expected. Then there is Todd (construction/GOD) who came and literally SAVED the sale. When Todd came in nothing had been done to the house in almost 4 weeks. I was extremely frustrated as I drove to the lot often to check on progress and was often upset because no progress had been made. EVERYTHING Todd told me he would have done was done WHEN he said it would be or sooner. He and Charlie provided status/update calls 2-3 times per week. I am forever grateful and thankful for Charlie, Todd, Rebecca, and View Homes Mortgage Finance Team. I am TRULY living in my “DREAM HOME”.

4.9
Verified Homeowner
San Antonio, TX, on Aug 23, 2022

The building process was to long it took almost 16 months

4.5
Verified Homeowner
San Antonio, TX, on Jul 30, 2022

Lack of communication/follow through. Inaccurate information. No desire to attempt to correct mistakes. Many flaws with the home where the engineering and sloppy short cuts are obvious.

1.0
Verified Homeowner
San Antonio, TX, on Jul 22, 2022

The experience was great. I loved it.

5.0
Verified Homeowner
Cibolo, TX, on Dec 21, 2021

[name removed] is AMAZING! We've enjoyed getting to know her. She has been soooo helpful and wonderful! The only negative was our completion date had to be moved multiple times but we realize this was inevitable due to COVID and the lack of workers/subs. There were also a few options we wanted to make to the home but were told it was not possible. Such as changing the carpet in the dining area to tile. However, we are very happy with our home! Thank you for building a home for our family and friends to enjoy!

5.0
Verified Homeowner
Cibolo, TX, on Nov 27, 2021

Sloppy work by the contractors (framers, fence, painter, siding). Fixtures, lights (inside and outside) carpet and carpet pads are really cheap for what we paid for the home!

3.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio, on Jan 25, 2024

It’s been a seamless experience. The service has been great. We’ve had to use it early on and everything was fixed as expected.

5.0
Verified Homeowner
San Antonio , on Sep 16, 2023

Everything is great so far..

4.8
Verified Homeowner
San Antonio, on May 31, 2023

They have never fixed the master closet door upstairs, plus the downstairs door sticks and won’t open sometimes. Bathroom cabinet downstairs doesn’t close all the way.

4.5
Verified Homeowner
San Antonio, on Apr 24, 2023

Yard being not level , counter tops need coating it’s all rough and feels sandy, the fense has way to many knot holes so cheap ..

3.9
Verified Homeowner
San Antonio, on Dec 31, 2022

There was a lot of focus on the community area. I’ve been told there is no consideration of developing the community area for another two years. It’s bad enough that there is not one single street where the residents can walk down the sidewalk as the completed homes are random and builder supplies and personal garbage litters the streets as well as excess of portapotties. What is the purpose of the HOA when the standards are not met by the builder?! My home had many defects that were a result of laziness and cutting corners. The pantry door was poorly placed as it can’t be opened without being in direct way of refrigerator

1.3
Verified Homeowner
Cibolo, on Apr 13, 2022

Loved our experience. [name removed] is GREAT!!

5.0
Verified Homeowner
Cibolo, on Mar 03, 2022

There are issues that are not fixed since move-in. If I could sell my home now I definitely would and move into another builders home that's better quality customer service, products and environment.

1.3
Verified Homeowner
Spring Branch, on Feb 26, 2022

I have been in my home about six months and I'm still awaiting "several" items to be fixed that was identified during the walk thru and the 30 day inspection. I have an issue with standing water in front of my drive and thru the entire development. I have been told it under the development warrant but it still haven't been addressed.

2.8
Verified Homeowner
Cibolo, on Oct 04, 2021

We like the fact that we are receiving updates about what's going on.

3.5
Verified Homeowner
Cibolo, on Sep 18, 2021

When we first moved in there were alot of things that were not taken care of which were supposed to. Once warranty work was requested it took many followups to have the jobs taken care of. Overall after being here almost 5 months I would recommend others here but would recommend that ViewHomes have a better Superintendent to manage the jobsite.

3.5
Verified Homeowner
Cibolo, on Sep 11, 2021

We have multiple things that were supposed to be taken care of upon move in, that [name removed] put on the back burner apparently and then next thing we knew he no longer worked for View homes and no one has contacted us back since.

1.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

San Antonio , on Feb 16, 2024

I absolutely loved my experience with View Homes.

4.9
Verified Homeowner
San Antonio , on Jan 25, 2024

Rooms aren't insulated properly, fixtures coming apart, driveway cracking

3.6
Verified Homeowner
San Antonio , on Jan 06, 2024

The agent had All of her information mixed up and we did not get the items and fixtures in the house that she showed us and had promised all the houses got the same fixtures, which were in the model. Plus the builder did not help us at all with a plumbing issue that should of had a nail barrier and it didn't. This caused a leak when I installed shelves in my garage. The side of my house does not drain well and is still always soggy, even after they attempted to fix the problem. One side of the house does drain well after it was fixed , but not the other.

2.4
Verified Homeowner
San Antonio, on Sep 10, 2023

Taking too long to get issues addressed, was promised a clubhouse, pool and play area for the kids which was most important and I can’t even get somebody to call me to tell me a date and it’s not started yet

2.7
Verified Homeowner