Overall Satisfaction
Community Profile
We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.
We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Jan 25, 2024
It’s been a seamless experience. The service has been great. We’ve had to use it early on and everything was fixed as expected.
San Antonio, on Jun 22, 2024
Property tax added that I had to pay from Jan to July 2023. House shifting driveway cracks
Cibolo, TX, on Mar 25, 2024
Attention to detail on the small things was a plus. Materials used were above average for a track home
San Antonio, on Jun 16, 2024
The customer service I received from [name removed] was outstanding. He was prompt to fixing any issues that arose from construction of my home. The warranty program is top notch from my experience. Thank you!
San Antonio, on May 31, 2023
They have never fixed the master closet door upstairs, plus the downstairs door sticks and won’t open sometimes. Bathroom cabinet downstairs doesn’t close all the way.
San Antonio, TX, on Jan 30, 2024
The builder [name removed] was very hands on, personable, professional, and showed genuine concern. [name removed] was very responsive during the entire process.
San Antonio , on Feb 16, 2024
I absolutely loved my experience with View Homes.
San Antonio, on Apr 24, 2023
Yard being not level , counter tops need coating it’s all rough and feels sandy, the fense has way to many knot holes so cheap ..
San Antonio , on Jan 25, 2024
Rooms aren't insulated properly, fixtures coming apart, driveway cracking
San Antonio, on Dec 31, 2022
There was a lot of focus on the community area. I’ve been told there is no consideration of developing the community area for another two years. It’s bad enough that there is not one single street where the residents can walk down the sidewalk as the completed homes are random and builder supplies and personal garbage litters the streets as well as excess of portapotties. What is the purpose of the HOA when the standards are not met by the builder?! My home had many defects that were a result of laziness and cutting corners. The pantry door was poorly placed as it can’t be opened without being in direct way of refrigerator
San Antonio, TX, on Jul 23, 2023
A few items that were mentioned as being done during the inspection phase actually did not get completed. The communication between the sales rep ([name removed]) was excellent. The overall inspection check list was not presented as well as I felt it should of been for a home of that price range. Felt frustrated and confused occasionally over the closing documents. Overall process was good.
San Antonio , on Jan 06, 2024
The agent had All of her information mixed up and we did not get the items and fixtures in the house that she showed us and had promised all the houses got the same fixtures, which were in the model. Plus the builder did not help us at all with a plumbing issue that should of had a nail barrier and it didn't. This caused a leak when I installed shelves in my garage. The side of my house does not drain well and is still always soggy, even after they attempted to fix the problem. One side of the house does drain well after it was fixed , but not the other.
San Antonio, TX, on Jul 20, 2023
Having to wait for someone to arrive at my house with the keys.
San Antonio, on Sep 10, 2023
Taking too long to get issues addressed, was promised a clubhouse, pool and play area for the kids which was most important and I can’t even get somebody to call me to tell me a date and it’s not started yet
Cibolo, on Mar 03, 2022
There are issues that are not fixed since move-in. If I could sell my home now I definitely would and move into another builders home that's better quality customer service, products and environment.
San Antonio , TX, on Jun 02, 2023
The worst thing was communication with financing and all the incentives that are available
Spring Branch, on Feb 26, 2022
I have been in my home about six months and I'm still awaiting "several" items to be fixed that was identified during the walk thru and the 30 day inspection. I have an issue with standing water in front of my drive and thru the entire development. I have been told it under the development warrant but it still haven't been addressed.
San Antonio , TX, on Mar 28, 2023
Buying the home was very easy and accommodating.
Cibolo, on Oct 04, 2021
We like the fact that we are receiving updates about what's going on.
San Antonio, TX, on Mar 12, 2023
The sales agent [name removed] was always pleasant and answered my questions and the construction manager [name removed] was great before and after move in. He always returned my calls and got any problems solved.
Cibolo, on Sep 18, 2021
When we first moved in there were alot of things that were not taken care of which were supposed to. Once warranty work was requested it took many followups to have the jobs taken care of. Overall after being here almost 5 months I would recommend others here but would recommend that ViewHomes have a better Superintendent to manage the jobsite.
San Antonio , TX, on Feb 14, 2023
They met all of our demands and fixed everything right.
Cibolo, on Sep 11, 2021
We have multiple things that were supposed to be taken care of upon move in, that [name removed] put on the back burner apparently and then next thing we knew he no longer worked for View homes and no one has contacted us back since.
San Antonio, TX, on Jan 21, 2023
Are salesperson was amazing and the foreman took care of all our concerns
San Antonio, TX, on Dec 20, 2022
I did not like the fact that the house was originally supposed to be ready in September 2022. Due to lumber issues and a price increase, my house wasn’t actually ready until November 2022.
San Antonio, TX, on Nov 22, 2022
It was a really good process and every one was really helpful. I would have preferred from my salesman to continue employment with View Homes.
San Antonio, TX, on Nov 08, 2022
That even with delays Todd was the best and was able to get me in fast
San Antonio, TX, on Oct 23, 2022
We love everything about our home. The reps at the Model Home (Charlie, Rebecca), Martin and Todd were truly helpful and explained everything.
San Antonio, TX, on Sep 16, 2022
Our consultants (Charlie Green and Rebecca Rodriguez), our contractor foreman (Todd Erickson), our Warranty Experts (Rolando, Daniel and Brian) and our View Mortgage Loan Officers (Joe Bass, Tahnee, Mark Turney and the rest of the View Mortgage Team) have all been truly exceptional!! At every step of the process from introduction to close, they each answered every question, were completely invested in us and went above and beyond to ensure our home purchase was the absolute best it could be.
San Antonio, TX, on Aug 30, 2022
Charlie is/was AMAZING from start to NOW. He answered every call to him every time, he was extremely professional, patient and most importantly, encouraging when things were not going as I expected. Then there is Todd (construction/GOD) who came and literally SAVED the sale. When Todd came in nothing had been done to the house in almost 4 weeks. I was extremely frustrated as I drove to the lot often to check on progress and was often upset because no progress had been made. EVERYTHING Todd told me he would have done was done WHEN he said it would be or sooner. He and Charlie provided status/update calls 2-3 times per week. I am forever grateful and thankful for Charlie, Todd, Rebecca, and View Homes Mortgage Finance Team. I am TRULY living in my “DREAM HOME”.
San Antonio, TX, on Aug 23, 2022
The building process was to long it took almost 16 months
San Antonio, TX, on Jul 30, 2022
Lack of communication/follow through. Inaccurate information. No desire to attempt to correct mistakes. Many flaws with the home where the engineering and sloppy short cuts are obvious.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Cibolo, TX, on Mar 25, 2024
Attention to detail on the small things was a plus. Materials used were above average for a track home
San Antonio, TX, on Jan 30, 2024
The builder [name removed] was very hands on, personable, professional, and showed genuine concern. [name removed] was very responsive during the entire process.
San Antonio, TX, on Jul 23, 2023
A few items that were mentioned as being done during the inspection phase actually did not get completed. The communication between the sales rep ([name removed]) was excellent. The overall inspection check list was not presented as well as I felt it should of been for a home of that price range. Felt frustrated and confused occasionally over the closing documents. Overall process was good.
San Antonio, TX, on Jul 20, 2023
Having to wait for someone to arrive at my house with the keys.
San Antonio , TX, on Jun 02, 2023
The worst thing was communication with financing and all the incentives that are available
San Antonio , TX, on Mar 28, 2023
Buying the home was very easy and accommodating.
San Antonio, TX, on Mar 12, 2023
The sales agent [name removed] was always pleasant and answered my questions and the construction manager [name removed] was great before and after move in. He always returned my calls and got any problems solved.
San Antonio , TX, on Feb 14, 2023
They met all of our demands and fixed everything right.
San Antonio, TX, on Jan 21, 2023
Are salesperson was amazing and the foreman took care of all our concerns
San Antonio, TX, on Dec 20, 2022
I did not like the fact that the house was originally supposed to be ready in September 2022. Due to lumber issues and a price increase, my house wasn’t actually ready until November 2022.
San Antonio, TX, on Nov 22, 2022
It was a really good process and every one was really helpful. I would have preferred from my salesman to continue employment with View Homes.
San Antonio, TX, on Nov 08, 2022
That even with delays Todd was the best and was able to get me in fast
San Antonio, TX, on Oct 23, 2022
We love everything about our home. The reps at the Model Home (Charlie, Rebecca), Martin and Todd were truly helpful and explained everything.
San Antonio, TX, on Sep 16, 2022
Our consultants (Charlie Green and Rebecca Rodriguez), our contractor foreman (Todd Erickson), our Warranty Experts (Rolando, Daniel and Brian) and our View Mortgage Loan Officers (Joe Bass, Tahnee, Mark Turney and the rest of the View Mortgage Team) have all been truly exceptional!! At every step of the process from introduction to close, they each answered every question, were completely invested in us and went above and beyond to ensure our home purchase was the absolute best it could be.
San Antonio, TX, on Aug 30, 2022
Charlie is/was AMAZING from start to NOW. He answered every call to him every time, he was extremely professional, patient and most importantly, encouraging when things were not going as I expected. Then there is Todd (construction/GOD) who came and literally SAVED the sale. When Todd came in nothing had been done to the house in almost 4 weeks. I was extremely frustrated as I drove to the lot often to check on progress and was often upset because no progress had been made. EVERYTHING Todd told me he would have done was done WHEN he said it would be or sooner. He and Charlie provided status/update calls 2-3 times per week. I am forever grateful and thankful for Charlie, Todd, Rebecca, and View Homes Mortgage Finance Team. I am TRULY living in my “DREAM HOME”.
San Antonio, TX, on Aug 23, 2022
The building process was to long it took almost 16 months
San Antonio, TX, on Jul 30, 2022
Lack of communication/follow through. Inaccurate information. No desire to attempt to correct mistakes. Many flaws with the home where the engineering and sloppy short cuts are obvious.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Jan 25, 2024
It’s been a seamless experience. The service has been great. We’ve had to use it early on and everything was fixed as expected.
San Antonio, on May 31, 2023
They have never fixed the master closet door upstairs, plus the downstairs door sticks and won’t open sometimes. Bathroom cabinet downstairs doesn’t close all the way.
San Antonio, on Apr 24, 2023
Yard being not level , counter tops need coating it’s all rough and feels sandy, the fense has way to many knot holes so cheap ..
San Antonio, on Dec 31, 2022
There was a lot of focus on the community area. I’ve been told there is no consideration of developing the community area for another two years. It’s bad enough that there is not one single street where the residents can walk down the sidewalk as the completed homes are random and builder supplies and personal garbage litters the streets as well as excess of portapotties. What is the purpose of the HOA when the standards are not met by the builder?! My home had many defects that were a result of laziness and cutting corners. The pantry door was poorly placed as it can’t be opened without being in direct way of refrigerator
Cibolo, on Mar 03, 2022
There are issues that are not fixed since move-in. If I could sell my home now I definitely would and move into another builders home that's better quality customer service, products and environment.
Spring Branch, on Feb 26, 2022
I have been in my home about six months and I'm still awaiting "several" items to be fixed that was identified during the walk thru and the 30 day inspection. I have an issue with standing water in front of my drive and thru the entire development. I have been told it under the development warrant but it still haven't been addressed.
Cibolo, on Oct 04, 2021
We like the fact that we are receiving updates about what's going on.
Cibolo, on Sep 18, 2021
When we first moved in there were alot of things that were not taken care of which were supposed to. Once warranty work was requested it took many followups to have the jobs taken care of. Overall after being here almost 5 months I would recommend others here but would recommend that ViewHomes have a better Superintendent to manage the jobsite.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Jun 22, 2024
Property tax added that I had to pay from Jan to July 2023. House shifting driveway cracks
San Antonio, on Jun 16, 2024
The customer service I received from [name removed] was outstanding. He was prompt to fixing any issues that arose from construction of my home. The warranty program is top notch from my experience. Thank you!
San Antonio , on Feb 16, 2024
I absolutely loved my experience with View Homes.
San Antonio , on Jan 25, 2024
Rooms aren't insulated properly, fixtures coming apart, driveway cracking
San Antonio , on Jan 06, 2024
The agent had All of her information mixed up and we did not get the items and fixtures in the house that she showed us and had promised all the houses got the same fixtures, which were in the model. Plus the builder did not help us at all with a plumbing issue that should of had a nail barrier and it didn't. This caused a leak when I installed shelves in my garage. The side of my house does not drain well and is still always soggy, even after they attempted to fix the problem. One side of the house does drain well after it was fixed , but not the other.