Top Homebuilder Ratings & Reviews

Desert View Homes

Campo Del Sol

20 Homeowner Reviews Completed Mar 2024 - Nov 2024

Desert View Homes << Desert View Homes - El Paso

Overall Satisfaction

4.4
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.4

Home Personalization Experience

4.5

Construction Experience

4.5

Customer Care Experience

4.5

Home Readiness

4.4

Installation & Workmanship

4.3

Community Profile

Desert View Homes logo
For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

El Paso, on Oct 16, 2024

had an issue with A/C unit ended up being the compressor. To get to this point of having to push, call, email, again and again. Extremely frustrating. [name removed] is wonderful and extremely helpful. However the fact that the field service folks told me multiple times that it is what it is we've done all that we can. Not true. Also purchased a super v system. wrong unit was installed, again had to push, call, email, call. just to get what was paid for installed. extremely frustrating. The 5 month inspection was scheduled. no one showed up, called, followed up. I had to again Call, email, follow up just to get this scheduled. Frustrating. Don't feel that what was sold vs what actually happened is the same. Would not recommend [name removed] homes.

1.6
Verified Homeowner
El Paso, TX, on Nov 14, 2024

Before I moved into this home I had an inspection done and asked them to to fix the things on the inspection list, however they did not fix thing I couldn’t really get to like the roof, there was a cap on there that wasn’t sealed properly and because they decided to not fix it, we got a leak. Also poor craftsmanship when a towel holder falls off the wall.

3.7
Verified Homeowner
El Paso, on Oct 02, 2024

Customer service has been awesome

5.0
Verified Homeowner
El Paso, TX, on Nov 01, 2024

There is too much red tape, and if the technology does not work, new professionals will not be able to function. I can buy myself a Porche with less paperwork and fine print. Besides, I am a bit disappointed with HOA because there are no mailboxes available, and the residents have to drive 6 to 10 miles to get their mail; the pool is open but is not, and I cannot take my grandchildren to the playground (I have to go to the rented area to let my grandchildren enjoy a playground, the pool has a playground but it is closed), no sweep the streets, no food trucks during the weekends, and they want us to pay the HOA. Also, this constitutes a breach of contract with a written commitment service that wants financial support without delivering. But overall, it was ok.

4.6
Verified Homeowner
El Paso, on Oct 01, 2024

The warranty service will be used in the upcoming days so no feedback yet. However, the customer care from our agents ([name removed] and [name removed]) along with our foreman ([name removed]) was wonderful.

4.5
Verified Homeowner
El Paso, TX, on Oct 29, 2024

I especially liked [name removed] (salesperson), [name removed] and [name removed] (superintendents) were very professional, helpful, respectful and responsive. I disliked that inordinate amount of paint splatter inside and outside of the house. On the inside, I had to go through the entire house on my hands and knees and remove the excessive splatter on the tile using soapy water and a razor. Before moving into the house, I pointed out the paint splatter to [name removed] (walk-through coordinator) and requested that it be addressed by move-in; however, it was not taken care of so I had to do it myself.

4.3
Verified Homeowner
El Paso, TX, on Oct 16, 2024

It was a good experience. Still some things that are minor but overall pleased.

4.5
Verified Homeowner
El Paso, TX, on Aug 24, 2024

[name removed] was amazing

4.9
Verified Homeowner
El Paso, TX, on Aug 23, 2024

Our experience was wonderful with the Desart [name removed] Team especially with [name removed] he kept us updated weekly and sent pictures of the progress and answered all our questions he put us at ease. I highly recommend him and the team of Desart [name removed] Homes. Thank You for a lovely home its absolutely beautiful.

5.0
Verified Homeowner
El Paso, TX, on Jul 27, 2024

From day one, exploring homes with desert view was simple. Ours sales representative [name removed] went completely out of his way over a holiday weekend to make sure we were satisfied with the model of home we chose and location to build in. He spent 3+ hours with my family showing model homes. We did not have an appointment and had no expectation of settling on a decision that day. With his help, it was hard not to leave that day without locking in a lot. The best customer service I have ever received.

5.0
Verified Homeowner
El Paso, TX, on Jul 24, 2024

I like they where veryy tentative thru the whole process

4.8
Verified Homeowner
El Paso, TX, on Jul 20, 2024

[Translated from ES] [name removed]! Everything was always very well explained, clear and even though we were out of the country, he always helped us and kept us up to date with everything! We will always be very grateful to her.

5.0
Verified Homeowner
El Paso, TX, on Jul 18, 2024

It was super fast and easy! It was my first time and I felt completely confident in every move we made because of desert view.

5.0
Verified Homeowner
El Paso, TX, on Jul 03, 2024

[Translated from ES] Well, the truth is, the quality of the house is not good, and I found several construction details that are very visible.

3.9
Verified Homeowner
El Paso, TX, on May 20, 2024

Sales person was not honest. Site foreman, [name removed], was awesome extremely helpful and customer service oriented. Went out of his way to answer question and concerns.

3.8
Verified Homeowner
El Paso, TX, on Apr 26, 2024

[name removed] was awesome throughout the whole process answered all our questions no matter the time. [name removed] has been such a big help with all the house questions. They are both awesome and go above and beyond to help us with any questions concerns we have.

5.0
Verified Homeowner
El Paso, TX, on Mar 21, 2024

miscommunication throughout the process and date changes.. short notices to provide documents requested by loan officer. There were multiple cosmetic issues/repairs needed to be done after closing due lack for attention to detail.

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Nov 14, 2024

Before I moved into this home I had an inspection done and asked them to to fix the things on the inspection list, however they did not fix thing I couldn’t really get to like the roof, there was a cap on there that wasn’t sealed properly and because they decided to not fix it, we got a leak. Also poor craftsmanship when a towel holder falls off the wall.

3.7
Verified Homeowner
El Paso, TX, on Nov 01, 2024

There is too much red tape, and if the technology does not work, new professionals will not be able to function. I can buy myself a Porche with less paperwork and fine print. Besides, I am a bit disappointed with HOA because there are no mailboxes available, and the residents have to drive 6 to 10 miles to get their mail; the pool is open but is not, and I cannot take my grandchildren to the playground (I have to go to the rented area to let my grandchildren enjoy a playground, the pool has a playground but it is closed), no sweep the streets, no food trucks during the weekends, and they want us to pay the HOA. Also, this constitutes a breach of contract with a written commitment service that wants financial support without delivering. But overall, it was ok.

4.6
Verified Homeowner
El Paso, TX, on Oct 29, 2024

I especially liked [name removed] (salesperson), [name removed] and [name removed] (superintendents) were very professional, helpful, respectful and responsive. I disliked that inordinate amount of paint splatter inside and outside of the house. On the inside, I had to go through the entire house on my hands and knees and remove the excessive splatter on the tile using soapy water and a razor. Before moving into the house, I pointed out the paint splatter to [name removed] (walk-through coordinator) and requested that it be addressed by move-in; however, it was not taken care of so I had to do it myself.

4.3
Verified Homeowner
El Paso, TX, on Oct 16, 2024

It was a good experience. Still some things that are minor but overall pleased.

4.5
Verified Homeowner
El Paso, TX, on Aug 24, 2024

[name removed] was amazing

4.9
Verified Homeowner
El Paso, TX, on Aug 23, 2024

Our experience was wonderful with the Desart [name removed] Team especially with [name removed] he kept us updated weekly and sent pictures of the progress and answered all our questions he put us at ease. I highly recommend him and the team of Desart [name removed] Homes. Thank You for a lovely home its absolutely beautiful.

5.0
Verified Homeowner
El Paso, TX, on Jul 27, 2024

From day one, exploring homes with desert view was simple. Ours sales representative [name removed] went completely out of his way over a holiday weekend to make sure we were satisfied with the model of home we chose and location to build in. He spent 3+ hours with my family showing model homes. We did not have an appointment and had no expectation of settling on a decision that day. With his help, it was hard not to leave that day without locking in a lot. The best customer service I have ever received.

5.0
Verified Homeowner
El Paso, TX, on Jul 24, 2024

I like they where veryy tentative thru the whole process

4.8
Verified Homeowner
El Paso, TX, on Jul 20, 2024

[Translated from ES] [name removed]! Everything was always very well explained, clear and even though we were out of the country, he always helped us and kept us up to date with everything! We will always be very grateful to her.

5.0
Verified Homeowner
El Paso, TX, on Jul 18, 2024

It was super fast and easy! It was my first time and I felt completely confident in every move we made because of desert view.

5.0
Verified Homeowner
El Paso, TX, on Jul 03, 2024

[Translated from ES] Well, the truth is, the quality of the house is not good, and I found several construction details that are very visible.

3.9
Verified Homeowner
El Paso, TX, on May 20, 2024

Sales person was not honest. Site foreman, [name removed], was awesome extremely helpful and customer service oriented. Went out of his way to answer question and concerns.

3.8
Verified Homeowner
El Paso, TX, on Apr 26, 2024

[name removed] was awesome throughout the whole process answered all our questions no matter the time. [name removed] has been such a big help with all the house questions. They are both awesome and go above and beyond to help us with any questions concerns we have.

5.0
Verified Homeowner
El Paso, TX, on Mar 21, 2024

miscommunication throughout the process and date changes.. short notices to provide documents requested by loan officer. There were multiple cosmetic issues/repairs needed to be done after closing due lack for attention to detail.

3.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

El Paso, on Oct 16, 2024

had an issue with A/C unit ended up being the compressor. To get to this point of having to push, call, email, again and again. Extremely frustrating. [name removed] is wonderful and extremely helpful. However the fact that the field service folks told me multiple times that it is what it is we've done all that we can. Not true. Also purchased a super v system. wrong unit was installed, again had to push, call, email, call. just to get what was paid for installed. extremely frustrating. The 5 month inspection was scheduled. no one showed up, called, followed up. I had to again Call, email, follow up just to get this scheduled. Frustrating. Don't feel that what was sold vs what actually happened is the same. Would not recommend [name removed] homes.

1.6
Verified Homeowner
El Paso, on Oct 02, 2024

Customer service has been awesome

5.0
Verified Homeowner
El Paso, on Oct 01, 2024

The warranty service will be used in the upcoming days so no feedback yet. However, the customer care from our agents ([name removed] and [name removed]) along with our foreman ([name removed]) was wonderful.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet