Homebuilder Ratings & Reviews

Desert View Homes

Desert View Homes - El Paso

425 Homeowner Reviews
Mar 2025 - Sep 2026

Overall Satisfaction

4.3
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Desert View Homes - El Paso Communities Map

 

Community Satisfaction Ratings

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Desert View Homes - El Paso
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Sep 17, 2026

I appreciate that my husband and I received weekly phone calls with updates as the home was being built and had the opportunity to ask questions.

4.7
Verified Homeowner
El Paso, TX, on Sep 11, 2026

The clear communication and smooth coordination between the team made the entire process stress-free. Getting regular, transparent updates from contract through move-in took all the guesswork out of the experience.

5.0
Verified Homeowner
Horizon City, TX, on Sep 06, 2026

Loved all the extra attention that mario carlos carmen and [name removed] put into helping making our first home purchase awesome...besos thankbu

4.8
Verified Homeowner
El Paso, TX, on Aug 27, 2026

I want give kudos to [name removed] and [name removed] for their attentiveness to our questions and concerns. They made us feel like part of the family. Very friendly and kind. Excellent service!

5.0
Verified Homeowner
El Paso, TX, on Aug 15, 2026

The timeline of our home kept changing which was inconvenient, we had a bunch of electrical issues upon moving in but was resolved quickly.

4.1
Verified Homeowner
El Paso, TX, on Jul 30, 2026

The time that representatives took to explain things such as the process, loan info, warranty info, walk thru inspection, and the communication throughout the process.

5.0
Verified Homeowner
El Paso, TX, on Jul 25, 2026

We were kept well informed on the progress of our home build. The process was very fluid and relatively simple.

4.8
Verified Homeowner
Horizon City, TX, on Jul 21, 2026

Everything went very smooth with the entire purchasing process

5.0
Verified Homeowner
El Paso, TX, on Jul 13, 2026

The moving process was easy. [name removed] was a fantastic sales rep who has super communicative and ensured everything I wanted in my new home happened!

5.0
Verified Homeowner
El Paso, TX, on Jun 27, 2026

They helped me with my credit and the purchase process was simple

5.0
Verified Homeowner
Horizon City, TX, on Jun 27, 2026

It takes a while to set up appointments to get things fixed. After moving in I noticed that not enough grout was put into the floor leaving airbubbles and causing to to crumble. It looks even like the grout mixture wasnt balanced. I also noticed that I had a water leak in the attic because a pipe wasnt properly installed which allowed the AC condensation water to flow into the attic down a wall instead of the drain pan. It looks like things were rushed in the house.

4.4
Verified Homeowner
El Paso, TX, on Jun 27, 2026

The overall experience could not have been any better!

5.0
Verified Homeowner
El Paso, TX, on May 12, 2026

[Translated from ES] They were very helpful and answered all our questions; the service was excellent.

5.0
Verified Homeowner
El Paso, TX, on May 05, 2026

[Translated from ES] My home and the way everyone treated me

5.0
Verified Homeowner
El Paso, TX, on Apr 19, 2026

Mr [name removed] (realtor) was great. He always answered all my questions in a timely matter.

5.0
Verified Homeowner
El Paso, TX, on Apr 12, 2026

It was an amazing experience from start to finish. [name removed] and [name removed] kept us up to date with everything that was going on and were quick to answer any questions we had.

5.0
Verified Homeowner
Horizon City, TX, on Apr 01, 2026

[Translated from ES] We really liked the opportunity to choose the colors of our house, as well as the flexibility of the people who helped us during the process.

5.0
Verified Homeowner
El Paso, TX, on Mar 19, 2026

We loved almost everything! We were blown away by the thoughtful home series and appreciated the actual thoughtfulness of the home layout. We were disappointed to find out that not all of the appliances were "smart" appliances like we were told. We felt like all DHV personnel were very attentive, and to this day continue to answer any questions we may have. Over all we had an amazing experience and would absolutely recommend to anyone!

4.7
Verified Homeowner
El Paso, TX, on Feb 13, 2026

We didn't have any issues during and after the process.

5.0
Verified Homeowner
El Paso, TX, on Feb 05, 2026

The transaction was easy and quick. The builder was in the lady walk through and he was very friendly and available for any questions. This was truly a great experience for me.

5.0
Verified Homeowner