Homebuilder Ratings & Reviews

Desert View Homes

Desert View Homes - El Paso

414 Homeowner Reviews
Apr 2025 - Oct 2026

Overall Satisfaction

4.3
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Desert View Homes - El Paso Communities Map

 

Community Satisfaction Ratings

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Desert View Homes - El Paso
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on Oct 09, 2026

The home is nice. It'mising a mailbox. We have to go out of our way to grab our mail. We have to fight with the post office to get our parcel even if our status shows holding at post office. Your incompetence is costing us money, gas is already high! While you made money out of us but costing us money. Had I known I would've NOT buy. Do better!

1.3
Verified Homeowner
Horizon City, TX, on Oct 04, 2026

Dislike the waiting on approval

5.0
Verified Homeowner
Horizon City, TX, on Sep 28, 2026

The ease of mind and reassurance through out the process

5.0
Verified Homeowner
El Paso, TX, on Sep 26, 2026

Quick and easy

5.0
Verified Homeowner
El Paso, TX, on Sep 23, 2026

Outstanding build quality and very professional customer service

4.9
Verified Homeowner
El Paso, TX, on Sep 21, 2026

I liked that the company was frequently available to stop by and view our home during the build, as well as coming by the Model House to measure certain areas.

4.8
Verified Homeowner
El Paso, TX, on Sep 20, 2026

Like: Communication between Desert View Homes representative and myself was very professional. Always checked up on us and provided updates on the property’s building process. These updates always included pictures of the home and the current state of the property. The representative provided my family multiple opportunities to asks questions and bring up concerns. Dislike: There was a confusing time in our purchase process where our assigned title company changed. Did not affect our purchase process in the end, but it was a confusing time when we began to receive communication from a title company we did not expect.

5.0
Verified Homeowner
El Paso, TX, on Sep 17, 2026

I appreciate that my husband and I received weekly phone calls with updates as the home was being built and had the opportunity to ask questions.

4.7
Verified Homeowner
El Paso, TX, on Sep 11, 2026

The clear communication and smooth coordination between the team made the entire process stress-free. Getting regular, transparent updates from contract through move-in took all the guesswork out of the experience.

5.0
Verified Homeowner
Horizon City, TX, on Sep 06, 2026

Loved all the extra attention that mario carlos carmen and [name removed] put into helping making our first home purchase awesome...besos thankbu

4.8
Verified Homeowner
El Paso, TX, on Aug 27, 2026

I want give kudos to [name removed] and [name removed] for their attentiveness to our questions and concerns. They made us feel like part of the family. Very friendly and kind. Excellent service!

5.0
Verified Homeowner
El Paso, TX, on Aug 15, 2026

The timeline of our home kept changing which was inconvenient, we had a bunch of electrical issues upon moving in but was resolved quickly.

4.1
Verified Homeowner
El Paso, TX, on Jul 30, 2026

The time that representatives took to explain things such as the process, loan info, warranty info, walk thru inspection, and the communication throughout the process.

5.0
Verified Homeowner
El Paso, TX, on Jul 25, 2026

We were kept well informed on the progress of our home build. The process was very fluid and relatively simple.

4.8
Verified Homeowner
Horizon City, TX, on Jul 21, 2026

Everything went very smooth with the entire purchasing process

5.0
Verified Homeowner
El Paso, TX, on Jul 13, 2026

The moving process was easy. [name removed] was a fantastic sales rep who has super communicative and ensured everything I wanted in my new home happened!

5.0
Verified Homeowner
El Paso, TX, on Jun 27, 2026

They helped me with my credit and the purchase process was simple

5.0
Verified Homeowner
Horizon City, TX, on Jun 27, 2026

It takes a while to set up appointments to get things fixed. After moving in I noticed that not enough grout was put into the floor leaving airbubbles and causing to to crumble. It looks even like the grout mixture wasnt balanced. I also noticed that I had a water leak in the attic because a pipe wasnt properly installed which allowed the AC condensation water to flow into the attic down a wall instead of the drain pan. It looks like things were rushed in the house.

4.4
Verified Homeowner
El Paso, TX, on Jun 27, 2026

The overall experience could not have been any better!

5.0
Verified Homeowner
El Paso, TX, on May 12, 2026

[Translated from ES] They were very helpful and answered all our questions; the service was excellent.

5.0
Verified Homeowner