Homebuilder Ratings & Reviews

Desert View Homes

Desert View Homes - El Paso

613 Homeowner Reviews
Sep 2021 - Mar 2023

Overall Satisfaction

4.3
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Desert View Homes - El Paso Communities Map

 

Community Satisfaction Ratings

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Desert View Homes - El Paso
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Mar 20, 2023

People was very nice, just the closing date kept changing because the cabinets were not ready.

4.3
Verified Homeowner
Horizon City, TX, on Mar 15, 2023

We like everything about our purchase experience

5.0
Verified Homeowner
El Paso, TX, on Mar 11, 2023

Overall it was good just a few things that needed repaired and/or removed.

4.6
Verified Homeowner
Horizon City, TX, on Mar 03, 2023

I am please from the start to finish overall from realter [name removed], [name removed] from mortgage company.. everyone has been very helpful like [name removed] with walk through and [name removed] by keeping us updated every step of the way even after moving in checking up on us, make us feel valued... Only concern is the quality of home, feels like there are too many different contractors involved and mess with each other's quality of work having to go back and redue things after something had to be done first by someone else then having to go fix it... example: electric outlets should be already in place with wireing done so sheetrock crew can come finish up and bot have electricians punch new holes to adjust outlets: overall happy with the customer service involved to makecut happened.

5.0
Verified Homeowner
Horizon City, TX, on Mar 03, 2023

I liked that they were very helpful with me. Any questions I had they gave an answer. Very trustworthy people. Everything went smooth.

5.0
Verified Homeowner
El Paso, TX, on Mar 02, 2023

[Translated from KO] Keep promises and respond quickly and actively to compensation

5.0
Verified Homeowner
El Paso, TX, on Feb 27, 2023

I liked everything from contract through move in. It was very smooth, easy and quick. Everyone answered any questions I had and was willing to assist. The only issue I had was I was a mixup with the home keys which was quickly solved.

5.0
Verified Homeowner
El Paso, TX, on Feb 27, 2023

Things went smoothly with the whole process. There are some minor things that were pointed out during orientation to be fixed. Unfortunately, they were not completed.

4.6
Verified Homeowner
El Paso, TX, on Feb 23, 2023

The experience itself was great, the people involved were great. Some things in the home seemed rushed and with not enough attention.

4.6
Verified Homeowner
El Paso, TX, on Feb 20, 2023

[Translated from ES] The location and model of the house

5.0
Verified Homeowner
El Paso, TX, on Feb 19, 2023

Good presentations great comunication [name removed] made us feel welcoming like home always answered our calls answered every question we had. [name removed] and [name removed] also answered phone calls when we had an emergency

4.9
Verified Homeowner
Horizon City, TX, on Feb 12, 2023

The process was easy straight forward and simple they helped me every step of the way to get approved.

5.0
Verified Homeowner
Horizon City, TX, on Feb 09, 2023

I disliked that repairs that could have been addressed since the beginning or during the building process were not addressed until near completion which delayed the purchasing process.

3.7
Verified Homeowner
Horizon City, TX, on Feb 05, 2023

That was a smooth transition after the litigation that held the build. The inspection points that were address were not and have not been repaired or replaced.

4.4
Verified Homeowner
El Paso, TX, on Feb 05, 2023

Process was simple and was accommodated according to my needs

5.0
Verified Homeowner
Horizon City, TX, on Feb 04, 2023

Everything was great.

5.0
Verified Homeowner
Horizon City, TX, on Feb 04, 2023

The foreman for the builds made sure to ask several times during move in when he saw us if anything seemed out of place or not done, and if it was simple fixed it on the spot.

5.0
Verified Homeowner
Horizon City, TX, on Feb 01, 2023

This is my first home buying experience, everyone was very considerate and made me feel comfortable throughout the process

5.0
Verified Homeowner
El Paso, TX, on Jan 30, 2023

No issues.

4.5
Verified Homeowner
Horizon City, TX, on Jan 20, 2023

The only think I disliked was that I was not notified when building began and the process but I’m not sure if that was the agents fault. Other than that, it was been great. [name removed] [name removed] has always answered every question we have had.

4.7
Verified Homeowner