Homebuilder Ratings & Reviews

Desert View Homes Reviews

743 Homeowner Reviews Completed May 2024 - Nov 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Nov 07, 2025

Every part of the purchase was a positive experience…Every employee was extensively knowledgeable and more than happy to help answer any questions that came about…That was meaningful to me cause if not I would have probably not stayed interested in the home…Thx…!

4.8
Verified Homeowner
El Paso, TX, on Nov 07, 2025

I love our home and the community

4.9
Verified Homeowner
El Paso, TX, on Nov 07, 2025

[name removed] [name removed] was amazing she helped me a lot and was very supportive and patient with me due to my process she took very well care of me I’ll continue to recommend the company and also her

5.0
Verified Homeowner
Horizon City, TX, on Nov 06, 2025

The process was made very easy and quick.

4.3
Verified Homeowner
El Paso, TX, on Nov 04, 2025

We absolutely loved working with [name removed]. I would recommend him to anyone looking to purchase a new home. He went above and beyond to make sure that we had a good experience and his follow through on emails, texts, and calls is impeccable. We did have issues with the loan agent [name removed]. She would tell us one thing and then when the time came it was something else.

3.9
Verified Homeowner
Horizon City, TX, on Nov 03, 2025

Affordable homes never thought that I would be able to get a home, let alone be apart of the desert view home family. Wonderful people thank you DVH!

5.0
Verified Homeowner
Las Cruces, NM, on Nov 02, 2025

Garage is too small. Bigger closets needed in smaller bedrooms. [name removed] needed in shower. Longer drive ways.

5.0
Verified Homeowner
El Paso, TX, on Oct 30, 2025

We love the home, but have had multiple issues with the smart home technology and resolving these issues in a timely manner.

4.4
Verified Homeowner
Las Cruces, NM, on Oct 25, 2025

From contract through move-in was great. Sadly we had a major water leak that caused a lot of damage in master bath and master closet. That has been upsetting to have in a brand new home.

5.0
Verified Homeowner
Las Cruces, NM, on Oct 25, 2025

I appreciated the follow up calls on the progress of the house during its' construction. This was particularly helpful to me since I was living 4 hours away and couldn't be here to review the progress.

4.9
Verified Homeowner
Las Cruces, NM, on Oct 21, 2025

I feel very comfortable- I love my home , I love that I have the support of the warranties and desert view team’s timely response to any problem.

5.0
Verified Homeowner
El Paso, TX, on Oct 19, 2025

Really like the house all people involved were very nice and professional helpful and continue to work with us I’m very happy

4.8
Verified Homeowner
El Paso, TX, on Oct 17, 2025

Horrible quality

0.6
Verified Homeowner
Las Cruces, NM, on Oct 09, 2025

We are very happy in our new home and are very pleased with our Desert [name removed] Homes experience.

4.9
Verified Homeowner
Las Cruces, NM, on Oct 09, 2025

Great after sale support!!!

5.0
Verified Homeowner
Las Cruces, NM, on Oct 09, 2025

Can't think of anything

5.0
Verified Homeowner
Horizon City, TX, on Oct 08, 2025

Everything was smooth and ready!

4.9
Verified Homeowner
Las Cruces, NM, on Oct 01, 2025

[name removed], [name removed], [name removed], and [name removed] have all been quick to respond and help with any questions and anything I needed. They are fantastic!

4.9
Verified Homeowner
El Paso, TX, on Sep 27, 2025

I just closed on my home and have already submitted almost 10 warranty repair requests for my home. 95% of the issues could have been addressed with proper quality control. Things like my dryer outlet plug being installed upside down, garage light switches being reversed for their relative side to a shower head leaking behind the wall which concerns me regarding water damage. These are just a few of my warranty requests that could have been captured by a quality and control team checking behind subcontractors after the work is finished. I managed $900 million government contracts for aviation and QC is a major focus of a successful program. I feel that there should be a designated team of QC personnel whose job is specifically to go around and check subcontractors work during the different stages of build. As a military veteran word of mouth is big and when a soldier tells his colleague go with this company they listen but if they say don’t they also listen. Desert view is a good company with potential but QC should be thrust forward. I will say the warranty team has been responsive reacting quickly to make the corrections but as a new home buyer we don’t expect this for a new home.

3.1
Verified Homeowner
El Paso, TX, on Sep 26, 2025

What I like most about [name removed] [name removed] Homes is the way you check up on your customers, stand by your warranties, and ensure that everything is taken care of. That level of service feels rare these days. Every interaction I’ve had with your customer service team has been excellent; the representatives have always been polite, courteous, and very understanding. The only area I feel could be improved is the quality of some of the materials used in construction, which at times seems like it could be a bit stronger. Overall, though, I deeply appreciate the way you stand behind your work.

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less