Homebuilder Ratings & Reviews

Desert View Homes Reviews

773 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

4.2
Customers' overall satisfaction
4.1
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Jun 03, 2023

I never recommend. Too many strings attached to that.

3.9
Verified Homeowner
Horizon City, TX, on May 31, 2023

i never got my final walk thru and the repairs where never done

4.2
Verified Homeowner
Las Cruces, NM, on May 29, 2023

I’ve been waiting a few weeks to get plants replaced. I like that desert view is responsive

4.0
Verified Homeowner
El Paso, TX, on May 26, 2023

My Realitor ([name removed]) was communicating step by step each weekend until the home was completed.

5.0
Verified Homeowner
Las Cruces, NM, on May 25, 2023

Incentives tied to mortgage company who seemed sketchy at times and did not follow-thru on their promises. Walk-thru items were not resolved promptly and some of the work caused more work to be done. I had to take off too much time from work to accommodate the various schedules.

2.9
Verified Homeowner
Las Cruces, NM, on May 24, 2023

Appointment were often canceled, workers are called away, no supervision or quality control.

1.2
Verified Homeowner
El Paso, TX, on May 21, 2023

Everyone was very communicative and professional. Smooth process.

4.0
Verified Homeowner
Las Cruces, NM, on May 20, 2023

The loan process

4.5
Verified Homeowner
El Paso, TX, on May 18, 2023

During the final close out I had difficulty with the senor [name removed] on issues. Now I must wait for the 30 day warranty service requests to be reviewed to fix these issues

4.4
Verified Homeowner
El Paso, TX, on May 18, 2023

What I dislike about my desert view home are the quality of the fixtures and quality of the paint of the interior of the home

4.2
Verified Homeowner
Horizon City, TX, on May 16, 2023

Disliked getting assigned a different loan officer without a notice. Liked the overall flow of how information was been sent to me as well as my realtor sending information over to the loan officer. Had no issues with neither of them. Great work.

4.8
Verified Homeowner
Las Cruces, NM, on May 15, 2023

I really disliked all the lies and inconsistencies coming from desert view homes sales people.

2.0
Verified Homeowner
Horizon City, TX, on May 15, 2023

[name removed] from warranty service has been of great service, he has answered our questions throughout our services and is always on time as scheduled. However, as far as the other employees that are to attend to our warranty request, in our case plumbing, were never on time as scheduled. We either had to wait a couple of hours or were rescheduled for another day.

3.3
Verified Homeowner
El Paso, TX, on May 14, 2023

We love the home very beautiful the contract was very easy

5.0
Verified Homeowner
Las Cruces, NM, on May 12, 2023

My experience has been great! I love my new home!

5.0
Verified Homeowner
Horizon City, TX, on May 12, 2023

Service.

4.6
Verified Homeowner
Horizon City, TX, on May 09, 2023

It was easy and fast

4.9
Verified Homeowner
El Paso, TX, on May 07, 2023

A warranty situation has not risen in the past few months. The initial customer care experience was overall fine and responsive.

4.6
Verified Homeowner
El Paso, TX, on May 05, 2023

Everyone responded well, a bit of confusion at first but rapidly addressed. Excellent customer service by everyone, every time.

5.0
Verified Homeowner
El Paso, TX, on Apr 29, 2023

The leasing team was fantastic. They answered any questions I had and even helped me with documents to help with the whole process.

4.3
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less