Homebuilder Ratings & Reviews

Desert View Homes Reviews

815 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Dec 19, 2024

I love the design

4.9
Verified Homeowner
El Paso, TX, on Dec 18, 2024

I have not experienced any problems with my home. Everything has been so easy and staff has been available throughout this year when questions have arrived.

5.0
Verified Homeowner
El Paso, TX, on Dec 17, 2024

I like the people at desert view they were very attentive and understanding and helped with the whole process. I disliked when I was picking stuff for my home some options weren’t available for certain communities.

4.7
Verified Homeowner
Las Cruces, NM, on Dec 16, 2024

I liked everything. They were patient and answered all my questions. I am really impressed by the quality of the build. Somw of the contractor crews were not so clean and left lots of trash around the site during the build. I'm really happy with the layout of the house. The support for a first time home buyers, the instructions and welcoming to the home and to know that I'm not alone in taking care of my house and I can always contact them for any concerns moving forward. Desert [name removed] Homes is GREAT!!

4.7
Verified Homeowner
Las Cruces, NM, on Dec 15, 2024

Thoroughly enjoyed how prompt they were about fixing my bathroom.

5.0
Verified Homeowner
Horizon City, TX, on Dec 14, 2024

Just it took too long to respond to my warranty request and still not finished

2.6
Verified Homeowner
El Paso, TX, on Dec 14, 2024

Everything was well organized, from the moment we toured the model home to receiving updates on the progress of our new construction home.

5.0
Verified Homeowner
El Paso, TX, on Dec 11, 2024

Majority of items were fixed when called upon. But most of them should not have happened in the first place. Obvious large holes on the wall, closet doors that won't close. Roof top items not covering the rood properly. Some items required me hiring a home inspection to find. If quality was better controlled at time of delivery, the buying experience would have been a lot better. Warranty service has been very helpful and had fixed everything.

4.8
Verified Homeowner
Horizon City, TX, on Dec 08, 2024

I loved the way the show you everything in the process of building your home, and the great customer service !

4.8
Verified Homeowner
El Paso, TX, on Dec 07, 2024

My selling Agent [name removed] kept showing me floor plans until I was satisfied with my home I still continue to be very satisfied with the speed and efficiency that every question or minor issue I find as a first time home buyer has been resolved

4.9
Verified Homeowner
El Paso, TX, on Dec 06, 2024

The process with [name removed] [name removed] has been quite smooth overall. [name removed] has been instrumental in guiding us through the model homes and the entire process while keeping us consistently updated. The supervisor has been very responsive to our questions, providing clear explanations along the way. Since moving into our home, [name removed] and the warranty department have been proactive in addressing any deficiencies that have arisen. Overall, our experience with [name removed] [name removed] has been very positive.

4.7
Verified Homeowner
El Paso, TX, on Dec 06, 2024

Nothing.

5.0
Verified Homeowner
El Paso, TX, on Dec 06, 2024

Everything went smooth and everyone was very polite

5.0
Verified Homeowner
El Paso, TX, on Dec 04, 2024

Everything with the home has been good and [name removed] has been there to answer any questions I have had.

5.0
Verified Homeowner
Horizon City, TX, on Dec 02, 2024

I have loved everything about my experience before during and after.

5.0
Verified Homeowner
El Paso, TX, on Nov 30, 2024

the agent was an excellent person and very professionalv

5.0
Verified Homeowner
Horizon City, TX, on Nov 28, 2024

The warranty service were superb.My issue was fixed and the customer rep answered all my questions.

5.0
Verified Homeowner
Horizon City, TX, on Nov 27, 2024

Have not done any warranty work but the team is awesome. Easy process to get into a desert view home.

5.0
Verified Homeowner
El Paso, TX, on Nov 26, 2024

I loved everything. [name removed] and [name removed] seré very helpful.

5.0
Verified Homeowner
Horizon City, TX, on Nov 23, 2024

The experience overall is very professional, courteous, and always have communication with the client.

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less