Homebuilder Ratings & Reviews

Desert View Homes Reviews

739 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Aug 31, 2025

The orientation was pointless. Nothing was really fixed that we pointed out that day.

4.2
Verified Homeowner
Horizon City, TX, on Aug 30, 2025

Warranty The rep tries to deny problems of home

2.0
Verified Homeowner
Las Cruces, NM, on Aug 30, 2025

I truly like working with [name removed]/[name removed] with my warranty issues.

4.2
Verified Homeowner
Horizon City, TX, on Aug 29, 2025

I don't like that I have to request to fix something, several times, and still is not fix.

2.7
Verified Homeowner
El Paso, TX, on Aug 29, 2025

I liked the warranty requests were always quickly attended too

5.0
Verified Homeowner
Las Cruces, NM, on Aug 28, 2025

The consistent updates were nice, a couple of imperfections were noticed after moving in and settling down

3.2
Verified Homeowner
El Paso, TX, on Aug 24, 2025

The paint inside

5.0
Verified Homeowner
El Paso, TX, on Aug 24, 2025

It is such a pain in the neck to work with the warranty department. Scheduling is actually pretty easy going but the warranty techs, I refuse to work with them anymore. I’ve had multiple warranty visits to my home and only a few things have been fixed. I am highly dissatisfied. Also, whoever the project manager is needs to step up his game. There was a water leak for almost a month in our neighborhood. No fix until recently. That is ridiculous. Something as precious as water should be taken seriously. Not only that but the working crews are leaving trash all over the place. I’m not talking about the ordinary construction site trash. I am referring to beer/soda cans, boots, clothing, tires, disposable food containers. I mean come on. I moved my family to this neighborhood because we were told it would be maintained cleaned and in orderly fashion. Haven’t seen that yet. Can yall please turn on the street lights in the nights? The kids are out playing now that it’s summer and it’s darker than a witches hair. I hope things change.

2.9
Verified Homeowner
El Paso, TX, on Aug 23, 2025

Like: Staff were professional, responsive, thorough and helpful.

4.3
Verified Homeowner
El Paso, TX, on Aug 18, 2025

The communication was good on Desert [name removed] end. I was not happy that the builder decided to build a wall and reduce the size of my backyard.

4.5
Verified Homeowner
El Paso, TX, on Aug 18, 2025

I like that they were Friendly

4.1
Verified Homeowner
Horizon City, TX, on Aug 17, 2025

The community had experienced bad weather with a lot of rain which caused water damage to my home had scheduled to have someone show up to repair the damage and one of the workers did not show up to repair the damaged area of the home and still could not get service from desert view to have damage repaired and my warranty on the house is coming to an end soon!!!

2.4
Verified Homeowner
El Paso, TX, on Aug 15, 2025

You all made it such an easy process despite us being in another state. The agent we worked with ([name removed]) was amazing to work with so major props to him for helping out through the whole process a manly via FaceTime.

4.9
Verified Homeowner
Horizon City, TX, on Aug 14, 2025

The professionalism and friendliness throughout the entire process, it was more of a willingness to help us accomplish this goal of buying a home rather than trying to make a sale, we are very thankful for the entire team!

5.0
Verified Homeowner
El Paso, TX, on Aug 10, 2025

The constant communication

5.0
Verified Homeowner
El Paso, TX, on Aug 06, 2025

[name removed] was my contact person and she walked me through the entire process. She reassured me every step of the way and answered all of my questions. When I did the walkthrough of the home when it was being built [name removed] explained everything and made me feel so comfortable. I felt like I could trust that everything was going to be built properly and that I was going to have a strong sturdy home.

5.0
Verified Homeowner
Las Cruces, NM, on Aug 05, 2025

We appreciated the entire team’s professional performance.

5.0
Verified Homeowner
El Paso, TX, on Aug 02, 2025

Beautiful home, have found some stuff wrong with it with time. Paint in the house is horrible.

3.8
Verified Homeowner
Horizon City, TX, on Aug 02, 2025

Th urgency. They ensured we met our target move in date for surgery recovery

5.0
Verified Homeowner
Horizon City, TX, on Jul 31, 2025

[Translated from ES] The ease of the process, long but easy

4.2
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less