Homebuilder Ratings & Reviews

Desert View Homes Reviews

744 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on Dec 07, 2025

My AC unit did not function properly when my home was given to me. Took them a while and some feedback about them arguing that the ac was the best it could give however, after some some back and forth discussions they called the manufacturer and the problem was resolved.

3.9
Verified Homeowner
El Paso, TX, on Dec 03, 2025

The personell were great....very friendly and quick to respond

5.0
Verified Homeowner
Las Cruces, NM, on Dec 01, 2025

The host was friendly and very helpful

5.0
Verified Homeowner
Las Cruces, NM, on Nov 30, 2025

I liked how I was always kept informed about each step throughout the process. The communication made my experience comfortable and easy going.

5.0
Verified Homeowner
El Paso, TX, on Nov 30, 2025

Everything was explained to me and all issues were addressed in a timely manner.

5.0
Verified Homeowner
El Paso, TX, on Nov 27, 2025

I liked everything about Desert view homes as far as the home, quality, meeting our needs, listening to our concerns and what we were looking for.

5.0
Verified Homeowner
El Paso, TX, on Nov 21, 2025

Our cabinets were wiped down with an unknown cloth or something that left wipe marks on our cabinets. I have not wanted to se anything to clean them, I’m scared of damaging them

4.9
Verified Homeowner
Horizon City, TX, on Nov 20, 2025

Desert [name removed] kept me informed with the progress of the home as it was being built. Desert [name removed] employees were very active with me as I approached the closing date until the final orientation process.

5.0
Verified Homeowner
Las Cruces, NM, on Nov 20, 2025

Everything went great! I had great help from [name removed] my retailer and from [name removed] who works with Dessert Homes he always answered all my questions and he made sure my home had everything I needed.

5.0
Verified Homeowner
Horizon City, TX, on Nov 20, 2025

[Translated from ES] The delivery times they promised were better, and the staff's attention was excellent.

4.8
Verified Homeowner
El Paso, TX, on Nov 17, 2025

Design issues: in kitchen only countertop depth fridge fits and they limit fridge space, door cabinets hit the walls in the kitchen, in master bathroom linen room’s door bang vs entry door, plus lacks light Jr suite closet is really small and not well utilized Multiple issues with concrete in driveway and main entrance Garage floor dirty as it was issued to collect trash throughout the construction process

4.4
Verified Homeowner
El Paso, TX, on Nov 16, 2025

I really like everything i had an issue with waterline and fixed right away

4.8
Verified Homeowner
El Paso, TX, on Nov 16, 2025

I like customer service. I was frequently check on and if I had concerns or questions there was always someone there to help me

4.6
Verified Homeowner
El Paso, TX, on Nov 16, 2025

[name removed], the supervisor, has been consistently difficult to work with, and it’s widely understood in the neighborhood that he often behaves like a bully. Several of the genuinely skilled maintenance workers have left recently, and it shows. During inspections, issues were not addressed appropriately, and over time it became clear that some problems were covered up or hidden rather than properly corrected. If I had the chance to do it over again, there’s a good 50% chance I would have chosen a different provider.

2.5
Verified Homeowner
Las Cruces, NM, on Nov 16, 2025

Buying my first home was easy with desert view, they helped take the scary parts and make them completely manageable

5.0
Verified Homeowner
Las Cruces, NM, on Nov 14, 2025

Financing made easy, great communication

4.8
Verified Homeowner
Las Cruces, NM, on Nov 09, 2025

The way of contract and purchase was fast and easy. [name removed] was awesome and made us feel valued. [name removed] was able to fix some issues that happened but we are missing one one or two issues. Overall [name removed] made us feel valued

4.9
Verified Homeowner
Las Cruces, NM, on Nov 07, 2025

Every part of the purchase was a positive experience…Every employee was extensively knowledgeable and more than happy to help answer any questions that came about…That was meaningful to me cause if not I would have probably not stayed interested in the home…Thx…!

4.8
Verified Homeowner
El Paso, TX, on Nov 07, 2025

I love our home and the community

4.9
Verified Homeowner
El Paso, TX, on Nov 07, 2025

[name removed] [name removed] was amazing she helped me a lot and was very supportive and patient with me due to my process she took very well care of me I’ll continue to recommend the company and also her

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less