Homebuilder Ratings & Reviews

Desert View Homes Reviews

728 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Feb 05, 2026

The transaction was easy and quick. The builder was in the lady walk through and he was very friendly and available for any questions. This was truly a great experience for me.

5.0
Verified Homeowner
Horizon City, TX, on Feb 04, 2026

A lot of small things around the house have became an issue. Now there’s a crack on top of the living room .

3.4
Verified Homeowner
Las Cruces, NM, on Feb 03, 2026

Likes; fast, efficient and customer-friendly during buying process, and warranty claims. George, Gordon, and Andre are always so professional, and helpful. Dislikes; minor issues with leaks, air conditioning unit, however promptly addressed.

5.0
Verified Homeowner
Las Cruces, NM, on Jan 29, 2026

Our sales counselor, Michael, was very knowledgeable and helpful.

4.6
Verified Homeowner
Las Cruces, NM, on Jan 27, 2026

I would like an email or schedule reminder to do the 6 month and before 12 month inspection. I recieved an email reminding me, but no instruction to schedule the walk-through. I understand there is only 1 inspection at a year for things (like cracks in the foundation, windows separating from their shells, uneven cement, cracks in other- walls, bathroom caulk separation and other). Can you please advise. Thank you!

4.6
Verified Homeowner
El Paso, TX, on Jan 21, 2026

[Translated from ES] The attention

4.7
Verified Homeowner
Las Cruces, NM, on Jan 20, 2026

On the first day I moved into my new house, I realized the water heater wasn't working. I submitted a warranty request, and in a short time, someone was at my house trying to fix the problem. It turns out the water heater has some defective parts, and the problem hasn't been resolved yet, but Gordon did everything he could to help me fix the problem as quickly as possible, and I'm very grateful for that.

5.0
Verified Homeowner
El Paso, TX, on Jan 16, 2026

Never told me the actual property taxes, Monthly payment is not what they told me it was going to be

3.1
Verified Homeowner
El Paso, TX, on Jan 12, 2026

I like how it easy it is to work with Desert View

5.0
Verified Homeowner
El Paso, TX, on Jan 11, 2026

The houses have many defective details. I feel they rush to build and deliver the homes quickly without caring about quality. I pointed out many issues with the house before moving in, and I was ignored.

3.4
Verified Homeowner
El Paso, TX, on Jan 10, 2026

Warranty was little unsatisfactory.

3.2
Verified Homeowner
El Paso, TX, on Jan 08, 2026

[Translated from ES] Excellent service and quick attention to any problem.

4.5
Verified Homeowner
Las Cruces, NM, on Jan 05, 2026

We were met with professional staff at every level.

5.0
Verified Homeowner
El Paso, TX, on Jan 04, 2026

Sales agent Adrian was excellent to work with.

4.6
Verified Homeowner
Horizon City, TX, on Jan 03, 2026

I totally dislike Desert view homes quality and the way they deal with costumers and complaints.

1.0
Verified Homeowner
Horizon City, TX, on Dec 26, 2025

[Translated from ES] The way to handle different situations

3.7
Verified Homeowner
El Paso, TX, on Dec 26, 2025

Everything was smooth

4.9
Verified Homeowner
El Paso, TX, on Dec 25, 2025

Subcontractors are subpar. Electrician suggested changing something that would take my house out of code to resolve an issue. This isn’t a solution. After almost a year I am finding all the shortcuts and cost cutting measures these subcontractors used on my house. It’s very disappointing to see these lacks of attention to detail on the part of the builder. Cutting corners means I don’t recommend this builder or buy future homes. I’m sure many people feel this way. Pay attention to your owners and their concerns you plan to stay in business.

3.6
Verified Homeowner
El Paso, TX, on Dec 24, 2025

Overall, my purchase experience was positive. What I liked most was the clear communication during the contract phase and the helpfulness of the team in answering my questions. The process felt organized, and I appreciated the transparency around pricing and timelines.

5.0
Verified Homeowner
Horizon City, TX, on Dec 24, 2025

[Translated from ES] They can fix anything covered by the warranty, but the floor is a headache.

3.9
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less