Homebuilder Ratings & Reviews

Desert View Homes Reviews

786 Homeowner Reviews Completed Oct 2023 - Apr 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on Apr 21, 2025

The vinyl flooring had lifted in my home, and even after warranty it has been the same

3.8
Verified Homeowner
El Paso, TX, on Apr 20, 2025

All the plumbing issues

5.0
Verified Homeowner
Horizon City, TX, on Apr 16, 2025

Quick and easy process. Everyone was on it. Thankyou so much. I had a very good experience with the team.

5.0
Verified Homeowner
Horizon City, TX, on Apr 15, 2025

Warranty on the home for getting things fixed. They are responsive in getting someone out, but no accountability taken on bad flooring.

2.4
Verified Homeowner
El Paso, TX, on Apr 14, 2025

I liked everything

5.0
Verified Homeowner
Las Cruces, NM, on Apr 14, 2025

The purchase process was smooth and everyone was all on the same page.

5.0
Verified Homeowner
Las Cruces, NM, on Apr 13, 2025

Paint started to chip real soon after we moved in

3.3
Verified Homeowner
El Paso, TX, on Apr 12, 2025

I absolutely love the commitment the customer care team has made but more importantly their word! Everything they have promised or committed to they have made happen. From [name removed] at the main office to [name removed] and [name removed] on the field, they are the true definition of a great team! Really grateful to have them in our corner

5.0
Verified Homeowner
Horizon City, TX, on Apr 10, 2025

Very friendly and easy to work with employees.

5.0
Verified Homeowner
Horizon City, TX, on Apr 06, 2025

[Translated from ES] The attention and all the help from the people who make up Desert [name removed] Homes

5.0
Verified Homeowner
Las Cruces, NM, on Apr 06, 2025

This was by far an easier process than I had anticipated. I’ve heard from colleagues that it takes months to buy a home but everything was so swift. I’m excited to have a yard for my pets and I’m mostly excited that this is my own property. Renting is a hassle and my money was not being invested doing so, but owning is an investment on myself.

4.6
Verified Homeowner
El Paso, TX, on Apr 05, 2025

[Translated from ES] Very nice attention

5.0
Verified Homeowner
Las Cruces, NM, on Apr 04, 2025

Communication was excellent. The support after moving into the home has been outstanding. Desrt [name removed] has an extraordinary group of employees to support you after you move in. To mention some: [name removed] and his entire team, [name removed] the site manager and of course [name removed] the home sales person. Even the Desert [name removed] mortgage officer, [name removed]. Over all wonderful group of people.

5.0
Verified Homeowner
Horizon City, TX, on Apr 03, 2025

[Translated from ES] The attention that was given to me

5.0
Verified Homeowner
Horizon City, TX, on Mar 31, 2025

Everthing good

4.2
Verified Homeowner
El Paso, TX, on Mar 29, 2025

I was promised that we would be called in to see step by step progress and that didn’t happen. Other than that everything was great.

4.0
Verified Homeowner
Las Cruces, NM, on Mar 28, 2025

The entire process was amazingly seamless. [name removed] was very helpful and accommodating. The entire DVH staff has been wonderful! [name removed], our realtor was a jewel. We are very happy in our new home!

5.0
Verified Homeowner
Horizon City, TX, on Mar 26, 2025

I like the customer service team that gave us a peace of mind

3.7
Verified Homeowner
Las Cruces, NM, on Mar 25, 2025

Experience was great, after 6 months I noticed some materials are somewhat low quality such as the bathroom accessories. I also wish the property level grade would have been pointed out. I don't know if I would have purchased.

4.5
Verified Homeowner
Horizon City, TX, on Mar 24, 2025

[Translated from ES] The person was very gentle and he fixed things quickly for me. The young man was very kind.

5.0
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less