Homebuilder Ratings & Reviews

Desert View Homes Reviews

776 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Jul 23, 2025

Haven’t had a problem

5.0
Verified Homeowner
El Paso, TX, on Jul 23, 2025

Everyone is so kind and helpful. I highly recommend this builder.

4.5
Verified Homeowner
El Paso, TX, on Jul 22, 2025

[name removed] and [name removed] were amazing, always there when we needed them.

5.0
Verified Homeowner
Horizon City, TX, on Jul 22, 2025

NA

4.4
Verified Homeowner
El Paso, TX, on Jul 20, 2025

Water pressure in the home is very low compared to other homes we have lived in and when brought up to warranty department they stated there is nothing the can do

3.5
Verified Homeowner
Horizon City, TX, on Jul 18, 2025

The backyard

5.0
Verified Homeowner
El Paso, TX, on Jul 16, 2025

I disliked the Quality of build and communication.

1.8
Verified Homeowner
El Paso, TX, on Jul 14, 2025

I had a maintenance complain with the warranty and was told they would get back to me to fix a crooked wall its been several months and still no word.

1.9
Verified Homeowner
Las Cruces, NM, on Jul 08, 2025

[name removed] was very warm and welcoming when we met. Without hesitation he showed us all of our options and listened to what our family needed in our home. I very much appreciated that we got weekly reports on the progress of our home. [name removed] was very patient and took time out to answer any questions about our home along with giving us tours through the building process. I have enjoyed being a part of the Desert [name removed] family.

5.0
Verified Homeowner
Las Cruces, NM, on Jul 07, 2025

There was some stuff that wasn’t finished like the painting

5.0
Verified Homeowner
El Paso, TX, on Jul 06, 2025

All virtual and was easy being across the world.

5.0
Verified Homeowner
Las Cruces, NM, on Jul 03, 2025

Walk through employee did not take me serious. Acted like a woman didn't know what she was talking about. PooPoo'd away my questions/observations.

4.0
Verified Homeowner
El Paso, TX, on Jul 01, 2025

Dealing with property taxes as a 100% permanently disabled veteran. Then chase the tax office and the back and forth with them. It was hard for me with my conditions, to deal with all these cluster issues. I don't recommend any disabled veteran to go through this when buying a home.... I just paid and moved on because I deserve a peaceful life after my retirement.

4.3
Verified Homeowner
Las Cruces, NM, on Jul 01, 2025

We had only two problems that needed fixing in our home. They were taking care of immediately and we love our new home.

5.0
Verified Homeowner
Horizon City, TX, on Jun 29, 2025

[name removed] was very informative and helped us through the whole experience.

4.8
Verified Homeowner
El Paso, TX, on Jun 29, 2025

[name removed] and [name removed] were super helpful!

5.0
Verified Homeowner
Las Cruces, NM, on Jun 29, 2025

Friendly...on the spot help

5.0
Verified Homeowner
El Paso, TX, on Jun 28, 2025

The transparency and updates. [name removed] kept us updated with every stage of the house and we got to visit a few times during construction.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 27, 2025

Everyone all worked to help us get into the home on time.

5.0
Verified Homeowner
El Paso, TX, on Jun 27, 2025

Hard to reach the people I need to when I called

3.1
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less