Homebuilder Ratings & Reviews

Desert View Homes Reviews

663 Homeowner Reviews Completed Nov 2024 - May 2026

Overall Satisfaction

4.4
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on May 08, 2026

NA

4.1
Verified Homeowner
El Paso, TX, on May 05, 2026

[Translated from ES] My home and the way everyone treated me

5.0
Verified Homeowner
Las Cruces, NM, on May 01, 2026

they didn't come and check on me after I purchase the home like they said they would

3.2
Verified Homeowner
Horizon City, TX, on Apr 29, 2026

I really enjoyed the service.

4.5
Verified Homeowner
Las Cruces, NM, on Apr 27, 2026

There were some critical things that could have been very costly. In speaking with a few neighbors, this was not an isolated incident. Maybe a stronger early inspection and better communication during the first 6 months. When there are critical things that are found early on, it is really hard to feel fully confident.

3.6
Verified Homeowner
Horizon City, TX, on Apr 22, 2026

The transition into the new home was excellent, with no major problems.

5.0
Verified Homeowner
El Paso, TX, on Apr 19, 2026

Mr [name removed] (realtor) was great. He always answered all my questions in a timely matter.

5.0
Verified Homeowner
Horizon City, TX, on Apr 18, 2026

I didn’t think anything is gone.

5.0
Verified Homeowner
El Paso, TX, on Apr 12, 2026

It was an amazing experience from start to finish. [name removed] and [name removed] kept us up to date with everything that was going on and were quick to answer any questions we had.

5.0
Verified Homeowner
El Paso, TX, on Apr 08, 2026

Its been a good experienece

4.4
Verified Homeowner
Horizon City, TX, on Apr 05, 2026

Hard to get in touch with warranty.

4.3
Verified Homeowner
El Paso, TX, on Apr 02, 2026

The quality of some of the work, the lack of care for warranty... list goes on

2.5
Verified Homeowner
Horizon City, TX, on Apr 01, 2026

[Translated from ES] We really liked the opportunity to choose the colors of our house, as well as the flexibility of the people who helped us during the process.

5.0
Verified Homeowner
Las Cruces, NM, on Apr 01, 2026

Like: arrangement of floor plan Dislike: to close to neighbors

4.9
Verified Homeowner
Horizon City, TX, on Mar 31, 2026

We liked that [name removed] was very courteous and knowledgeable. [name removed] helped us through the whole process and helped every step of the way to clear up any misunderstanding or with any loan information we needed. The one thing we dislike was the 3-month, 6-month appointments we had. We brought a few issues up and we were told that we should make a list so that they could come and do them at the one-year appointment instead. This was very unprofessional and not something we expected from your contractor.

4.6
Verified Homeowner
El Paso, TX, on Mar 31, 2026

Desert [name removed] has answered all warranty requests in a timely manner! The only thing is that I wish the warranty on the sprinkler system and timer and plants was a year like the rest of things.

5.0
Verified Homeowner
Horizon City, TX, on Mar 23, 2026

Quick response to emergencies

4.8
Verified Homeowner
El Paso, TX, on Mar 23, 2026

Working with Desert [name removed] Homes has been great.

5.0
Verified Homeowner
El Paso, TX, on Mar 19, 2026

We loved almost everything! We were blown away by the thoughtful home series and appreciated the actual thoughtfulness of the home layout. We were disappointed to find out that not all of the appliances were "smart" appliances like we were told. We felt like all DHV personnel were very attentive, and to this day continue to answer any questions we may have. Over all we had an amazing experience and would absolutely recommend to anyone!

4.7
Verified Homeowner
Las Cruces, NM, on Mar 14, 2026

Desert view homes has always been very prompt and professional in resolving any issues. My home is bright and all the materials are high quality.

4.9
Verified Homeowner

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less