Homebuilder Ratings & Reviews

Desert View Homes

Desert View Homes - Las Cruces

254 Homeowner Reviews
May 2021 - Nov 2022

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

Desert View Homes - Las Cruces Communities Map

 

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Desert View Homes - Las Cruces
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Nov 11, 2022

Unwillingness to change item within the same range/price before installation. I even offered to pay out of pocket to have kitchen backsplash tile, bathroom shower tile, frontyard plants changed.

3.2
Verified Homeowner
Las Cruces, NM, on Oct 31, 2022

[Translated from ES] It's our first house it's exciting

4.7
Verified Homeowner
Las Cruces, NM, on Oct 27, 2022

[name removed] went above and beyond to help make this experience as smooth as possible her insight was extremely valuable and I couldn’t of done it with out her. Everyone who I came in contact with at Desert views were very helpful.

5.0
Verified Homeowner
Las Cruces, NM, on Oct 18, 2022

Everyone was very helpful and patient with all the questions I asked as this was my first time purchasing a home

4.7
Verified Homeowner
Las Cruces, NM, on Oct 14, 2022

Took 6 months longer to be built than originally told. Now we are in, but the final things that needed to be fixed for the final sign off are not being fixed. It has been a month.

4.0
Verified Homeowner
Las Cruces, NM, on Oct 05, 2022

Too many things not completed. From paint job to plumbing to caulking. A lot of unfinished projects.

4.5
Verified Homeowner
Las Cruces, NM, on Oct 01, 2022

I was kept informed of the building process and everyone I’ve dealt with has been very nice and professional especially [name removed]

4.5
Verified Homeowner
Las Cruces, NM, on Sep 15, 2022

Justin was fantastic regarding the urgency of the purchase of this home. He knew that I needed to purchase a home by the end of August so that I wouldn't have to lease a house for another year, and he made it happen. However, after I moved in, I was told by Gordon during the walk through of the property that I shouldn't hesitate to contact him either by phone or text to let him know if I found any issues with the house. Unfortunately, I texted him on August 20th informing him that there was a problem with the guest bathroom sink, he never responded. I then called him a few days later, and he told me that I needed to fill out an online request for repairs. My brother was able to fix the problem. I also sent a text regarding a crack in the wall and sent a picture of it on September 8th, and I still not have heard back from him. This is disappointing.

4.9
Verified Homeowner
Las Cruces, NM, on Aug 22, 2022

Due to Covid, there were material shortages and delays. Other than that, it was a really good experience.

4.4
Verified Homeowner
Las Cruces, NM, on Aug 17, 2022

I didn’t like all the delays but that’s not their fault. I liked how hard they worked and how communicative they were

4.8
Verified Homeowner
Las Cruces, NM, on Aug 02, 2022

I loved that I received updates throughout the process!

5.0
Verified Homeowner
Las Cruces, NM, on Jul 31, 2022

Too many points of contact for weekly updates.

4.2
Verified Homeowner
Las Cruces, NM, on Jul 27, 2022

Desert View flooded my house downstairs and still haven’t completed fixing the mess they made I would like to be contacted in person

4.6
Verified Homeowner
Las Cruces, NM, on Jul 10, 2022

It took way longer than was told it would be done. Still waiting for fan cover, drywall, carpet cleaning to be done. Had a sewage over flow and still waiting for work to be done.

4.3
Verified Homeowner
Las Cruces, NM, on Jun 25, 2022

The loan process at time we thought we would not get our house. It should have started 2-3months before closing. We started the process 4 weeks before closing and was asked to come up with $18,000 of our own money. But other then that Michael Crocker from Desert View Helped us a lot if it was not for him being so positive we would of given up.

4.5
Verified Homeowner
Las Cruces, NM, on Jun 20, 2022

I still need some touch ups done on my home (painting, replace chipped toilet seat, etc.)

4.2
Verified Homeowner
Las Cruces, NM, on Jun 14, 2022

Great communication throughout the home-building process

4.8
Verified Homeowner
Las Cruces, NM, on May 16, 2022

Michael Croker was amazing to work with! We had excellent communication weekly about the progress of our home. I loved the choices/options given for the look of our home (everything inside and outside). We would prefer to have taller rock walls and no options for back landscaping.

4.8
Verified Homeowner
Las Cruces, NM, on Apr 17, 2022

It was an amazing experience. The level of professionalism is simply out of this world. Staring with Michael I would like to thank him as he took the time to see me and explain the process in a manner in which I could understand. He was diligent, accurate and on point always. He provide me with important information and work with me to get my home. I would also like to Thank Joseph as he has very good in keeping me informed of everything happening during the building stages of my home and meeting with me to explain the steps of the building process. The finance company Cathy-it was a pleasure working with her team and Gordon, I was impressed with him providing so much information and yet making himself available to assist with questions and concerns just as Michael did. I’am comfortable as I know I can still count on them for questions and assistance if needed.

4.9
Verified Homeowner
Las Cruces, NM, on Apr 13, 2022

Gordon, who is in charge for Quality Control follow up thus far has been the equivalent of five star support in following up with discrepancies that needed follow up; so far we are very happy with the outcome, and hope that the remainder of the outstanding discrepancies will be taken care off; Thank you...

4.3
Verified Homeowner