Top Homebuilder Ratings & Reviews

Desert View Homes

Metro Park Village

97 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.6

Installation & Workmanship

4.6

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Dec 10, 2023

I like the promptness on warranty repairs.

4.9
Verified Homeowner
Las Cruces, on Jan 27, 2024

excellent customer service

4.6
Verified Homeowner
Las Cruces, NM, on Feb 11, 2024

I love my house design, I think the builder was very friendly, and guiding me through the process to completion. What i disliked, I think the back landscaping wasn’t level for I see standing waters not draining well, and the bathrooms doesn’t have window opening for ventilation. Overall am happy with the building and desert view homes

4.9
Verified Homeowner
Las Cruces, on Jul 16, 2023

Finishing touches could have been better

3.6
Verified Homeowner
Las Cruces, on Dec 17, 2023

I have few issues with my house. For example a/c and heater does not have good flow to one of the room. When I called the warranty request I was told this issue is in all the house and we can’t really do anything about it. I have paid a lot of money for this house this is not acceptable. Same thing have happened to sink leak, the leak still preside after I have called warranty request. There cracks coming in at the bathroom and kitchen counters. This is not right!

3.7
Verified Homeowner
Las Cruces, NM, on Jan 25, 2024

We appreciated both [name removed] and [name removed] for walking us through our initial options and with constant updates on the state of construction including weekly update phone calls and photographs. As this was a new experience for us, it helped us understand what was happening and where we were in the process. We appreciated the team giving us a final walkthrough and getting us ready to take delivery of the new home. Well done all around.

5.0
Verified Homeowner
Las Cruces, on Jun 15, 2023

There isn’t really anything that I dislike about desert view homes but there are a couple of things I would to be fixed while it’s still under warranty but I wasn’t sure if I need to put that all in before the end date or if there will be another walk through to go over what those things are. That’s is all that I have

3.6
Verified Homeowner
Las Cruces, on Nov 08, 2023

I haven’t had an issue thus far.

4.0
Verified Homeowner
Las Cruces, NM, on Jan 20, 2024

[Translated from ES] The modern furniture, as well as the attention of the seller that he gave us

4.7
Verified Homeowner
Las Cruces, on Jun 13, 2023

The quality of home is excellent.

4.2
Verified Homeowner
Las Cruces, on Oct 30, 2023

Most warranty services were pretty quick. Landscaping in the front yard was a bit of a mess. My boyfriend had to fix the drips and replant a plant because the landscapers were not getting it done and all our plants were dying.

4.1
Verified Homeowner
Las Cruces, NM, on Dec 29, 2023

It all went smoothly!

5.0
Verified Homeowner
Las Cruces, on Dec 16, 2022

Like the flow and design of the home as well as the items that were included in price such as appliances. Disliked the delays which admittedly all may not have been in builders control

4.4
Verified Homeowner
Las Cruces, on Oct 09, 2023

The quick response time

5.0
Verified Homeowner
Las Cruces, NM, on Dec 17, 2023

[name removed] was very helpful with every step of the way The house has been an awesome experience since move in [name removed] has been helpful as well with the services he has provided as well

5.0
Verified Homeowner
Las Cruces, on Jan 27, 2022

Everything has been great.

5.0
Verified Homeowner
Las Cruces, on Sep 19, 2023

There is nothing that I have disliked about my warranty service. Every individual that has helped me out from submitting my claim and getting the issues resolved have been phenomenal. Great service and the contractor always try to go the extra mile to make sure it gets fixed to the best of their ability.

4.7
Verified Homeowner
Las Cruces, NM, on Dec 13, 2023

Everyone was very approachable and willing to answer questions

4.9
Verified Homeowner
Las Cruces, on Jan 21, 2022

Mistakes were made on the house and I feel like it was rushed.

4.1
Verified Homeowner
Las Cruces, on Aug 11, 2023

It is excellent.

5.0
Verified Homeowner
Las Cruces, NM, on Nov 15, 2023

Great experience and was very smooth.

4.9
Verified Homeowner
Las Cruces, on Jan 08, 2022

I liked how polite everyone is and how easy the process was.

5.0
Verified Homeowner
Las Cruces, on Jun 26, 2023

Customer service so far has been good.

4.5
Verified Homeowner
Las Cruces, NM, on Aug 25, 2023

Despite my home being complete 1 month before my move in, there are still some things that needed to be cleaned up/fixed. The personnel that helped me were all extremely helpfully, giving me weekly updates on the progress of the home. Overall experience with them was wonderful. Only real complaint is related to the finishing touches on the home.

4.9
Verified Homeowner
Las Cruces, on Oct 14, 2021

The issues going on in my home are due to rushed work. There is no primer on the outside paint on the boarders and the rock in the front landscaping was from some that was left over.

3.7
Verified Homeowner
Las Cruces, on Feb 12, 2023

I liked that they follow through with their promises.

5.0
Verified Homeowner
Las Cruces, NM, on Aug 25, 2023

My home directionly faces East to West. Thus the universe lights up our lives everyday.

4.6
Verified Homeowner
Las Cruces, on Sep 02, 2021

The warranty process was simple and clear

4.8
Verified Homeowner
Las Cruces, on Jun 29, 2022

Quick to fix immediate problems so happy with that. Not quick if it is a problem not immediate.

4.7
Verified Homeowner
Las Cruces, NM, on Jul 31, 2023

Nothing to report in regards to dislike! However, the “Like” is more a “LOVE”!! The company is incredible. The representatives are even more incredible. [name removed] to be specific was a godsend. He not only kept us comfortable in a very scary first time home buyer situation but he put us at peace through the entire process. From picking of tile to the constant doubts as first time home buyers, he assisted with everything. Day or night. Even on sick days. [name removed] and his team were there!! Couldn’t be more satisfied with desert view!!

5.0
Verified Homeowner
Las Cruces, on Aug 23, 2021

The experience was disappointing, the things that were promised were not kept, the finish time was inaccurate, and the house does not meet the quality in the price we paid

3.7
Verified Homeowner
Las Cruces, on Jun 08, 2022

I submitted an inquiry through the online portal with photos and have never received a response via email or any phone calls

4.9
Verified Homeowner
Las Cruces, NM, on Jul 31, 2023

everything was great

5.0
Verified Homeowner
Las Cruces, on May 27, 2021

The quality of the screen door window screens details like that could be higher quality.

4.5
Verified Homeowner
Las Cruces, on Mar 19, 2022

We had an issue with the heating! After a few times coming, it has been solved! [name removed] is amazing. He truly cares for his clients! We have had a plumber come out 3 times. We still have a small leak!

4.2
Verified Homeowner
Las Cruces, NM, on Jul 21, 2023

A few things were not fixed or (shower not draining water). We had to get them fixed within the first week.

4.1
Verified Homeowner
Las Cruces, on Jan 28, 2022

Overall I have not had any warranty issues except for a couple of small details which were meaningless, even though we’re taken care of right away. I’m very grateful with the warranty service.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 23, 2023

I like the detail walk through and that the members have been easily accessible.

5.0
Verified Homeowner
Las Cruces, on Jan 15, 2022

Warranty service is a bit skimpy, customer care is great!

4.6
Verified Homeowner
Las Cruces, NM, on Jun 05, 2023

Size of the backyard

4.1
Verified Homeowner
Las Cruces, on Dec 02, 2021

[Translated from ES] Service

5.0
Verified Homeowner
Las Cruces, NM, on Jun 04, 2023

Nothing on the builder side.

5.0
Verified Homeowner
Las Cruces, on Dec 01, 2021

No complaints. A minor warranty repair on drains from furnace in attic. Handled in timely fashion

4.5
Verified Homeowner
Las Cruces, NM, on May 29, 2023

I’ve been waiting a few weeks to get plants replaced. I like that desert view is responsive

4.0
Verified Homeowner
Las Cruces, on Nov 24, 2021

I have submitted 3 request under the warranty and no one has even called to help me out in any way. While I understand that the company is busy, this is very poor management and poor customer service. I had water seeping in through the base board when it rained and the hack of a job they did to 'fix' it was subpar to say the least.

1.6
Verified Homeowner
Las Cruces, NM, on Mar 19, 2023

I loved that they kept me informed of the whole with weekly or biweekly phone calls. They also tried their hardest to help us meet goals with our mortgage payments.

5.0
Verified Homeowner
Las Cruces, on Nov 16, 2021

Home was finished very well

5.0
Verified Homeowner
Las Cruces, NM, on Feb 06, 2023

I likes that [name removed] touched base with us weekly, I initially didn’t have a good experience with the builders preferred lender, but we hashed it out and I spoke with [name removed] and he was able to accommodate me better. We liked speaking to [name removed], he gives a very thorough home orientation. He stands behind the company he works for, admire him too and his work.

4.8
Verified Homeowner
Las Cruces, on Nov 11, 2021

Everything has been great!

5.0
Verified Homeowner
Las Cruces, NM, on Nov 11, 2022

Unwillingness to change item within the same range/price before installation. I even offered to pay out of pocket to have kitchen backsplash tile, bathroom shower tile, frontyard plants changed.

3.2
Verified Homeowner
Las Cruces, on Oct 30, 2021

Warranty service has been great.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 14, 2022

Great communication throughout the home-building process

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Feb 11, 2024

I love my house design, I think the builder was very friendly, and guiding me through the process to completion. What i disliked, I think the back landscaping wasn’t level for I see standing waters not draining well, and the bathrooms doesn’t have window opening for ventilation. Overall am happy with the building and desert view homes

4.9
Verified Homeowner
Las Cruces, NM, on Jan 25, 2024

We appreciated both [name removed] and [name removed] for walking us through our initial options and with constant updates on the state of construction including weekly update phone calls and photographs. As this was a new experience for us, it helped us understand what was happening and where we were in the process. We appreciated the team giving us a final walkthrough and getting us ready to take delivery of the new home. Well done all around.

5.0
Verified Homeowner
Las Cruces, NM, on Jan 20, 2024

[Translated from ES] The modern furniture, as well as the attention of the seller that he gave us

4.7
Verified Homeowner
Las Cruces, NM, on Dec 29, 2023

It all went smoothly!

5.0
Verified Homeowner
Las Cruces, NM, on Dec 17, 2023

[name removed] was very helpful with every step of the way The house has been an awesome experience since move in [name removed] has been helpful as well with the services he has provided as well

5.0
Verified Homeowner
Las Cruces, NM, on Dec 13, 2023

Everyone was very approachable and willing to answer questions

4.9
Verified Homeowner
Las Cruces, NM, on Nov 15, 2023

Great experience and was very smooth.

4.9
Verified Homeowner
Las Cruces, NM, on Aug 25, 2023

Despite my home being complete 1 month before my move in, there are still some things that needed to be cleaned up/fixed. The personnel that helped me were all extremely helpfully, giving me weekly updates on the progress of the home. Overall experience with them was wonderful. Only real complaint is related to the finishing touches on the home.

4.9
Verified Homeowner
Las Cruces, NM, on Aug 25, 2023

My home directionly faces East to West. Thus the universe lights up our lives everyday.

4.6
Verified Homeowner
Las Cruces, NM, on Jul 31, 2023

Nothing to report in regards to dislike! However, the “Like” is more a “LOVE”!! The company is incredible. The representatives are even more incredible. [name removed] to be specific was a godsend. He not only kept us comfortable in a very scary first time home buyer situation but he put us at peace through the entire process. From picking of tile to the constant doubts as first time home buyers, he assisted with everything. Day or night. Even on sick days. [name removed] and his team were there!! Couldn’t be more satisfied with desert view!!

5.0
Verified Homeowner
Las Cruces, NM, on Jul 31, 2023

everything was great

5.0
Verified Homeowner
Las Cruces, NM, on Jul 21, 2023

A few things were not fixed or (shower not draining water). We had to get them fixed within the first week.

4.1
Verified Homeowner
Las Cruces, NM, on Jun 23, 2023

I like the detail walk through and that the members have been easily accessible.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 05, 2023

Size of the backyard

4.1
Verified Homeowner
Las Cruces, NM, on Jun 04, 2023

Nothing on the builder side.

5.0
Verified Homeowner
Las Cruces, NM, on May 29, 2023

I’ve been waiting a few weeks to get plants replaced. I like that desert view is responsive

4.0
Verified Homeowner
Las Cruces, NM, on Mar 19, 2023

I loved that they kept me informed of the whole with weekly or biweekly phone calls. They also tried their hardest to help us meet goals with our mortgage payments.

5.0
Verified Homeowner
Las Cruces, NM, on Feb 06, 2023

I likes that [name removed] touched base with us weekly, I initially didn’t have a good experience with the builders preferred lender, but we hashed it out and I spoke with [name removed] and he was able to accommodate me better. We liked speaking to [name removed], he gives a very thorough home orientation. He stands behind the company he works for, admire him too and his work.

4.8
Verified Homeowner
Las Cruces, NM, on Nov 11, 2022

Unwillingness to change item within the same range/price before installation. I even offered to pay out of pocket to have kitchen backsplash tile, bathroom shower tile, frontyard plants changed.

3.2
Verified Homeowner
Las Cruces, NM, on Jun 14, 2022

Great communication throughout the home-building process

4.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Jan 27, 2024

excellent customer service

4.6
Verified Homeowner
Las Cruces, on Dec 17, 2023

I have few issues with my house. For example a/c and heater does not have good flow to one of the room. When I called the warranty request I was told this issue is in all the house and we can’t really do anything about it. I have paid a lot of money for this house this is not acceptable. Same thing have happened to sink leak, the leak still preside after I have called warranty request. There cracks coming in at the bathroom and kitchen counters. This is not right!

3.7
Verified Homeowner
Las Cruces, on Nov 08, 2023

I haven’t had an issue thus far.

4.0
Verified Homeowner
Las Cruces, on Oct 30, 2023

Most warranty services were pretty quick. Landscaping in the front yard was a bit of a mess. My boyfriend had to fix the drips and replant a plant because the landscapers were not getting it done and all our plants were dying.

4.1
Verified Homeowner
Las Cruces, on Oct 09, 2023

The quick response time

5.0
Verified Homeowner
Las Cruces, on Sep 19, 2023

There is nothing that I have disliked about my warranty service. Every individual that has helped me out from submitting my claim and getting the issues resolved have been phenomenal. Great service and the contractor always try to go the extra mile to make sure it gets fixed to the best of their ability.

4.7
Verified Homeowner
Las Cruces, on Aug 11, 2023

It is excellent.

5.0
Verified Homeowner
Las Cruces, on Jun 26, 2023

Customer service so far has been good.

4.5
Verified Homeowner
Las Cruces, on Feb 12, 2023

I liked that they follow through with their promises.

5.0
Verified Homeowner
Las Cruces, on Jun 29, 2022

Quick to fix immediate problems so happy with that. Not quick if it is a problem not immediate.

4.7
Verified Homeowner
Las Cruces, on Jun 08, 2022

I submitted an inquiry through the online portal with photos and have never received a response via email or any phone calls

4.9
Verified Homeowner
Las Cruces, on Mar 19, 2022

We had an issue with the heating! After a few times coming, it has been solved! [name removed] is amazing. He truly cares for his clients! We have had a plumber come out 3 times. We still have a small leak!

4.2
Verified Homeowner
Las Cruces, on Jan 28, 2022

Overall I have not had any warranty issues except for a couple of small details which were meaningless, even though we’re taken care of right away. I’m very grateful with the warranty service.

5.0
Verified Homeowner
Las Cruces, on Jan 15, 2022

Warranty service is a bit skimpy, customer care is great!

4.6
Verified Homeowner
Las Cruces, on Dec 02, 2021

[Translated from ES] Service

5.0
Verified Homeowner
Las Cruces, on Dec 01, 2021

No complaints. A minor warranty repair on drains from furnace in attic. Handled in timely fashion

4.5
Verified Homeowner
Las Cruces, on Nov 24, 2021

I have submitted 3 request under the warranty and no one has even called to help me out in any way. While I understand that the company is busy, this is very poor management and poor customer service. I had water seeping in through the base board when it rained and the hack of a job they did to 'fix' it was subpar to say the least.

1.6
Verified Homeowner
Las Cruces, on Nov 16, 2021

Home was finished very well

5.0
Verified Homeowner
Las Cruces, on Nov 11, 2021

Everything has been great!

5.0
Verified Homeowner
Las Cruces, on Oct 30, 2021

Warranty service has been great.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Dec 10, 2023

I like the promptness on warranty repairs.

4.9
Verified Homeowner
Las Cruces, on Jul 16, 2023

Finishing touches could have been better

3.6
Verified Homeowner
Las Cruces, on Jun 15, 2023

There isn’t really anything that I dislike about desert view homes but there are a couple of things I would to be fixed while it’s still under warranty but I wasn’t sure if I need to put that all in before the end date or if there will be another walk through to go over what those things are. That’s is all that I have

3.6
Verified Homeowner
Las Cruces, on Jun 13, 2023

The quality of home is excellent.

4.2
Verified Homeowner
Las Cruces, on Dec 16, 2022

Like the flow and design of the home as well as the items that were included in price such as appliances. Disliked the delays which admittedly all may not have been in builders control

4.4
Verified Homeowner
Las Cruces, on Jan 27, 2022

Everything has been great.

5.0
Verified Homeowner
Las Cruces, on Jan 21, 2022

Mistakes were made on the house and I feel like it was rushed.

4.1
Verified Homeowner
Las Cruces, on Jan 08, 2022

I liked how polite everyone is and how easy the process was.

5.0
Verified Homeowner
Las Cruces, on Oct 14, 2021

The issues going on in my home are due to rushed work. There is no primer on the outside paint on the boarders and the rock in the front landscaping was from some that was left over.

3.7
Verified Homeowner
Las Cruces, on Sep 02, 2021

The warranty process was simple and clear

4.8
Verified Homeowner
Las Cruces, on Aug 23, 2021

The experience was disappointing, the things that were promised were not kept, the finish time was inaccurate, and the house does not meet the quality in the price we paid

3.7
Verified Homeowner
Las Cruces, on May 27, 2021

The quality of the screen door window screens details like that could be higher quality.

4.5
Verified Homeowner