Top Homebuilder Ratings & Reviews

Desert View Homes

Legends West North

124 Homeowner Reviews Completed Dec 2020 - Jun 2022

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Jan 14, 2022

my home has repairs that need to be made. not happy as it is not even a year old

4.8
Verified Homeowner
Las Cruces, on Jun 18, 2022

[name removed] has always done an amazing job. Always super responsive and if he can fix something really quick, he'll get to it right away. Can't say enough about this guy!

5.0
Verified Homeowner
Las Cruces, NM, on Jun 20, 2022

I still need some touch ups done on my home (painting, replace chipped toilet seat, etc.)

4.2
Verified Homeowner
Las Cruces, on Nov 29, 2021

Love the ease of the process. They made sure all of the problems were taken care of and love the home. Thank you

4.8
Verified Homeowner
Las Cruces, on Feb 03, 2022

So far my warranty experience has been great, [name removed] responds very quickly, he has taken care of our issues, some things that are out of his control but he takes care of it as soon as material shows up and he can get contractors scheduled, [name removed] goes above and beyond for customers and makes sure we understand what he is doing or plans on doing to get our problems resolved in a timely manner

4.9
Verified Homeowner
Las Cruces, NM, on May 16, 2022

[name removed] was amazing to work with! We had excellent communication weekly about the progress of our home. I loved the choices/options given for the look of our home (everything inside and outside). We would prefer to have taller rock walls and no options for back landscaping.

4.8
Verified Homeowner
Las Cruces, on Oct 26, 2021

I have issues with my toilet getting black stains in them. Was told they come from the water company. I feel I shouldn't have this problem with a brand new home.

4.8
Verified Homeowner
Las Cruces, on Nov 02, 2021

HVAC system has messed up twice in the first 4 months of use causing the electric bill too double in price, had to wait additional days for it to be fixed because the tech who came the 1st time did not properly identify the problem, in return the seal to our attic had to be broken by the HVAC guys. Also resulted in multiple days of no AC during high temp weather.

1.3
Verified Homeowner
Las Cruces, NM, on Apr 17, 2022

It was an amazing experience. The level of professionalism is simply out of this world. Staring with [name removed] I would like to thank him as he took the time to see me and explain the process in a manner in which I could understand. He was diligent, accurate and on point always. He provide me with important information and work with me to get my home. I would also like to Thank [name removed] as he has very good in keeping me informed of everything happening during the building stages of my home and meeting with me to explain the steps of the building process. The finance company [name removed]-it was a pleasure working with her team and [name removed], I was impressed with him providing so much information and yet making himself available to assist with questions and concerns just as [name removed] did. I’am comfortable as I know I can still count on them for questions and assistance if needed.

4.9
Verified Homeowner
Las Cruces, on Sep 08, 2021

The house is built poorly. When there are issues [name removed] does not want to fix he makes excuses. I would never ever recommend Desert view homes to anyone that I know. This is the worst purchase I have ever made.

0.5
Verified Homeowner
Las Cruces, on Oct 23, 2021

It took us about 5 months to get the tree replaced. When we moved in the house would not cool off, we came to find out that the attic had NOT been insulated.

1.5
Verified Homeowner
Las Cruces, NM, on Apr 13, 2022

[name removed], who is in charge for Quality Control follow up thus far has been the equivalent of five star support in following up with discrepancies that needed follow up; so far we are very happy with the outcome, and hope that the remainder of the outstanding discrepancies will be taken care off; Thank you...

4.3
Verified Homeowner
Las Cruces, on Jul 08, 2021

Very Fast

3.8
Verified Homeowner
Las Cruces, on Sep 30, 2021

Very prompt

5.0
Verified Homeowner
Las Cruces, NM, on Feb 19, 2022

Like- the expectations of me were fair. They worked around my schedule. Dislike- there were times that communication was almost non existent. I would have my part done but either have to wait on desert view or the title company to catch up. Desert view had a hard time giving me an accurate deadline even close to the end witch caused problems.

4.0
Verified Homeowner
Las Cruces, on Jun 24, 2021

Nice and Quiet

4.9
Verified Homeowner
Las Cruces, on Sep 10, 2021

[Translated from ES] They comply with everything

5.0
Verified Homeowner
Las Cruces, NM, on Feb 11, 2022

The delays but they couldn't be avoided

4.9
Verified Homeowner
Las Cruces, on Apr 15, 2021

I liked everything the only thing I didn’t like was some issues I had with the construction of the home seems like the contractors were lazy and didn’t do things right

4.1
Verified Homeowner
Las Cruces, on Aug 27, 2021

Nothing

4.5
Verified Homeowner
Las Cruces, NM, on Feb 03, 2022

smooth and fast. Great communication

5.0
Verified Homeowner
Las Cruces, on Apr 01, 2021

The warranty person is very helpful and has called in a checked on us and how everything was going, especially when we have issues or questions.

4.2
Verified Homeowner
Las Cruces, on May 25, 2021

Told repair would be done but, still haven't seen it get done. [name removed] is very good about coming over and addressing issues but take some time to get resolved

4.5
Verified Homeowner
Las Cruces, NM, on Nov 08, 2021

Everything went well with the closing of the home but the I'll like to have on my future purchase from Desert View Homes all interior walls framing to have more studs at list 16 inch center instead 24 inch center with 1/2 inch drywall, this will improve the quality of the home and this is not acceptable for me on the construction of a home, for just a few more studs lower the quality of the home and reputation to Desert View Homes

4.6
Verified Homeowner
Las Cruces, on Mar 17, 2021

Friendly, communitive overall great experience

4.9
Verified Homeowner
Las Cruces, on May 09, 2021

We have had a few issues but they always get resolved.

4.6
Verified Homeowner
Las Cruces, NM, on Sep 30, 2021

Our first time buying experience was excellent [name removed] and [name removed] kept us updated weekly they went above and beyond always listened to my concerns we had a few bumps in the road once we closed and moved in but I’m sure those things are to be expected, I have yet to find any dislikes even to this day I call and my issues or concerns are taken care of promptly by [name removed] who is also fantastic he did our final walk thru and did a very thorough job he is a very knowledgeable young man , Thank You all for the amazing customer service from beginning to end

4.9
Verified Homeowner
Las Cruces, on Mar 09, 2021

The time of the process to get the errors fixed. I understand about the COVID affecting most of everything, however, there’s no communication as to when things will get done; having to keep calling to ask is very frustrating.

4.4
Verified Homeowner
Las Cruces, on Apr 16, 2021

I am satisfied with everything

4.5
Verified Homeowner
Las Cruces, NM, on Aug 25, 2021

I did not like that I was hit with unexpected price changes towards the end of closing on upgrades that I had already selected along with the employee stating she had included when I designed my home.

3.1
Verified Homeowner
Las Cruces, on Feb 21, 2021

Whenever we have a warranty issue that need to be resolved they are quick to relive the issue

4.8
Verified Homeowner
Las Cruces, on Mar 04, 2021

How fast they got the home up even with the whole Covid going on. They were very helpful with everything I needed and answered every and all questions.

4.1
Verified Homeowner
Las Cruces, NM, on Aug 24, 2021

Things on the walk through check list still have not been finished or fixed.

4.6
Verified Homeowner
Las Cruces, on Jan 16, 2021

I like the customer service

5.0
Verified Homeowner
Las Cruces, on Feb 12, 2021

I have loved the personal touch that [name removed] gives and the genuine concern if something goes wrong.

4.1
Verified Homeowner
Las Cruces, NM, on Jun 29, 2021

[Translated from ES] Customer service

5.0
Verified Homeowner
Las Cruces, on Dec 25, 2020

I have lived in my home for 7months now and still have issues that have not been tooken care of

2.7
Verified Homeowner
Las Cruces, on Feb 05, 2021

There are still some things not completed. The bedroom had a hole in the ceiling. It was fixed 09/20 but they never came back to paint the section that was fixed. The rock wall is cracked. I was told that it would be fixed by December 2020. This is February 2021 not fixed. I guess i have to call to remind them to fix it. Also i have not received an explanation that is logical about why the fixtures in the bathrooms do not match. They are different colors. They are different.

4.2
Verified Homeowner
Las Cruces, NM, on Jun 23, 2021

I loved the dedication of [name removed] to help me in everything that I needed. She guided me thru the whole process and without her I don’t think I would have been able to purchase my dream home. Also the quality of the home is amazing, always dreamed of having a home and Desert view made that dream come true. Thank you so much for all your help.

5.0
Verified Homeowner
Las Cruces, on Oct 27, 2020

It took two requests for a someone to respond - several weeks apart

3.5
Verified Homeowner
Las Cruces, on Feb 04, 2021

Overall I like the home. But, trying to get things fixed has been a challenge.

3.7
Verified Homeowner
Las Cruces, NM, on Jun 21, 2021

Our attic wasn’t insulated when we moved in. It was really hot inside the home before we found out the problem.

5.0
Verified Homeowner
Las Cruces, on Oct 07, 2020

Customer rep very pleasant, however, the service was not complete on 2 of the work orders put in. The wait for the repairs was also lengthy.

3.0
Verified Homeowner
Las Cruces, on Jan 22, 2021

I love how nice, professional and available all Desert View Homes employees are

4.9
Verified Homeowner
Las Cruces, NM, on May 28, 2021

Didn't like quality of work from contractors, dirty work and no pride

4.3
Verified Homeowner
Las Cruces, on Sep 03, 2020

The overall experience with desert view has been awful poor follow thru lack of completed jobs poor quality of work promises made not kept. The warranty department slow and piss poor attitudes make you feel like you are inconvenienced them too many things wrong with home

0.5
Verified Homeowner
Las Cruces, on Jan 22, 2021

Poor quality built no project manager on my build lack of communication and poor expectations on their part builf has low standards and contractors are poor quality too no follow thru on making sure they follow thru with repair and repairs are worse than original issue I would not recommend this company

0.7
Verified Homeowner
Las Cruces, NM, on May 07, 2021

Communication

3.3
Verified Homeowner
Las Cruces, on Jan 19, 2021

The home is beautiful, but some details were overlooked. [name removed] did an excellent job.

4.1
Verified Homeowner
Las Cruces, NM, on May 06, 2021

House completed on time

4.4
Verified Homeowner
Las Cruces, on Apr 03, 2020

i bought my house

3.9
Verified Homeowner
Las Cruces, NM, on Apr 28, 2021

no complaints

5.0
Verified Homeowner
Las Cruces, on Mar 24, 2020

Friendly helping staff

4.8
Verified Homeowner
Las Cruces, NM, on Apr 25, 2021

The communication was terrific between us and the builder. They kept us up date every step of the way. [name removed] was great he showed us the house and was informative about the entire house.

4.8
Verified Homeowner
Las Cruces, on Mar 15, 2020

Ease of buying and ability to pick my color schemes. Love how soundproof the home is! Love the big walk in closets.

5.0
Verified Homeowner
Las Cruces, NM, on Apr 09, 2021

[name removed] our representative did an outstanding job of communicating with us and giving weekly updates during construction. The walk through and warranty briefing was also very well done.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Jun 20, 2022

I still need some touch ups done on my home (painting, replace chipped toilet seat, etc.)

4.2
Verified Homeowner
Las Cruces, NM, on May 16, 2022

[name removed] was amazing to work with! We had excellent communication weekly about the progress of our home. I loved the choices/options given for the look of our home (everything inside and outside). We would prefer to have taller rock walls and no options for back landscaping.

4.8
Verified Homeowner
Las Cruces, NM, on Apr 17, 2022

It was an amazing experience. The level of professionalism is simply out of this world. Staring with [name removed] I would like to thank him as he took the time to see me and explain the process in a manner in which I could understand. He was diligent, accurate and on point always. He provide me with important information and work with me to get my home. I would also like to Thank [name removed] as he has very good in keeping me informed of everything happening during the building stages of my home and meeting with me to explain the steps of the building process. The finance company [name removed]-it was a pleasure working with her team and [name removed], I was impressed with him providing so much information and yet making himself available to assist with questions and concerns just as [name removed] did. I’am comfortable as I know I can still count on them for questions and assistance if needed.

4.9
Verified Homeowner
Las Cruces, NM, on Apr 13, 2022

[name removed], who is in charge for Quality Control follow up thus far has been the equivalent of five star support in following up with discrepancies that needed follow up; so far we are very happy with the outcome, and hope that the remainder of the outstanding discrepancies will be taken care off; Thank you...

4.3
Verified Homeowner
Las Cruces, NM, on Feb 19, 2022

Like- the expectations of me were fair. They worked around my schedule. Dislike- there were times that communication was almost non existent. I would have my part done but either have to wait on desert view or the title company to catch up. Desert view had a hard time giving me an accurate deadline even close to the end witch caused problems.

4.0
Verified Homeowner
Las Cruces, NM, on Feb 11, 2022

The delays but they couldn't be avoided

4.9
Verified Homeowner
Las Cruces, NM, on Feb 03, 2022

smooth and fast. Great communication

5.0
Verified Homeowner
Las Cruces, NM, on Nov 08, 2021

Everything went well with the closing of the home but the I'll like to have on my future purchase from Desert View Homes all interior walls framing to have more studs at list 16 inch center instead 24 inch center with 1/2 inch drywall, this will improve the quality of the home and this is not acceptable for me on the construction of a home, for just a few more studs lower the quality of the home and reputation to Desert View Homes

4.6
Verified Homeowner
Las Cruces, NM, on Sep 30, 2021

Our first time buying experience was excellent [name removed] and [name removed] kept us updated weekly they went above and beyond always listened to my concerns we had a few bumps in the road once we closed and moved in but I’m sure those things are to be expected, I have yet to find any dislikes even to this day I call and my issues or concerns are taken care of promptly by [name removed] who is also fantastic he did our final walk thru and did a very thorough job he is a very knowledgeable young man , Thank You all for the amazing customer service from beginning to end

4.9
Verified Homeowner
Las Cruces, NM, on Aug 25, 2021

I did not like that I was hit with unexpected price changes towards the end of closing on upgrades that I had already selected along with the employee stating she had included when I designed my home.

3.1
Verified Homeowner
Las Cruces, NM, on Aug 24, 2021

Things on the walk through check list still have not been finished or fixed.

4.6
Verified Homeowner
Las Cruces, NM, on Jun 29, 2021

[Translated from ES] Customer service

5.0
Verified Homeowner
Las Cruces, NM, on Jun 23, 2021

I loved the dedication of [name removed] to help me in everything that I needed. She guided me thru the whole process and without her I don’t think I would have been able to purchase my dream home. Also the quality of the home is amazing, always dreamed of having a home and Desert view made that dream come true. Thank you so much for all your help.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 21, 2021

Our attic wasn’t insulated when we moved in. It was really hot inside the home before we found out the problem.

5.0
Verified Homeowner
Las Cruces, NM, on May 28, 2021

Didn't like quality of work from contractors, dirty work and no pride

4.3
Verified Homeowner
Las Cruces, NM, on May 07, 2021

Communication

3.3
Verified Homeowner
Las Cruces, NM, on May 06, 2021

House completed on time

4.4
Verified Homeowner
Las Cruces, NM, on Apr 28, 2021

no complaints

5.0
Verified Homeowner
Las Cruces, NM, on Apr 25, 2021

The communication was terrific between us and the builder. They kept us up date every step of the way. [name removed] was great he showed us the house and was informative about the entire house.

4.8
Verified Homeowner
Las Cruces, NM, on Apr 09, 2021

[name removed] our representative did an outstanding job of communicating with us and giving weekly updates during construction. The walk through and warranty briefing was also very well done.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Jun 18, 2022

[name removed] has always done an amazing job. Always super responsive and if he can fix something really quick, he'll get to it right away. Can't say enough about this guy!

5.0
Verified Homeowner
Las Cruces, on Feb 03, 2022

So far my warranty experience has been great, [name removed] responds very quickly, he has taken care of our issues, some things that are out of his control but he takes care of it as soon as material shows up and he can get contractors scheduled, [name removed] goes above and beyond for customers and makes sure we understand what he is doing or plans on doing to get our problems resolved in a timely manner

4.9
Verified Homeowner
Las Cruces, on Nov 02, 2021

HVAC system has messed up twice in the first 4 months of use causing the electric bill too double in price, had to wait additional days for it to be fixed because the tech who came the 1st time did not properly identify the problem, in return the seal to our attic had to be broken by the HVAC guys. Also resulted in multiple days of no AC during high temp weather.

1.3
Verified Homeowner
Las Cruces, on Oct 23, 2021

It took us about 5 months to get the tree replaced. When we moved in the house would not cool off, we came to find out that the attic had NOT been insulated.

1.5
Verified Homeowner
Las Cruces, on Sep 30, 2021

Very prompt

5.0
Verified Homeowner
Las Cruces, on Sep 10, 2021

[Translated from ES] They comply with everything

5.0
Verified Homeowner
Las Cruces, on Aug 27, 2021

Nothing

4.5
Verified Homeowner
Las Cruces, on May 25, 2021

Told repair would be done but, still haven't seen it get done. [name removed] is very good about coming over and addressing issues but take some time to get resolved

4.5
Verified Homeowner
Las Cruces, on May 09, 2021

We have had a few issues but they always get resolved.

4.6
Verified Homeowner
Las Cruces, on Apr 16, 2021

I am satisfied with everything

4.5
Verified Homeowner
Las Cruces, on Feb 21, 2021

Whenever we have a warranty issue that need to be resolved they are quick to relive the issue

4.8
Verified Homeowner
Las Cruces, on Jan 16, 2021

I like the customer service

5.0
Verified Homeowner
Las Cruces, on Dec 25, 2020

I have lived in my home for 7months now and still have issues that have not been tooken care of

2.7
Verified Homeowner
Las Cruces, on Oct 27, 2020

It took two requests for a someone to respond - several weeks apart

3.5
Verified Homeowner
Las Cruces, on Oct 07, 2020

Customer rep very pleasant, however, the service was not complete on 2 of the work orders put in. The wait for the repairs was also lengthy.

3.0
Verified Homeowner
Las Cruces, on Sep 03, 2020

The overall experience with desert view has been awful poor follow thru lack of completed jobs poor quality of work promises made not kept. The warranty department slow and piss poor attitudes make you feel like you are inconvenienced them too many things wrong with home

0.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Jan 14, 2022

my home has repairs that need to be made. not happy as it is not even a year old

4.8
Verified Homeowner
Las Cruces, on Nov 29, 2021

Love the ease of the process. They made sure all of the problems were taken care of and love the home. Thank you

4.8
Verified Homeowner
Las Cruces, on Oct 26, 2021

I have issues with my toilet getting black stains in them. Was told they come from the water company. I feel I shouldn't have this problem with a brand new home.

4.8
Verified Homeowner
Las Cruces, on Sep 08, 2021

The house is built poorly. When there are issues [name removed] does not want to fix he makes excuses. I would never ever recommend Desert view homes to anyone that I know. This is the worst purchase I have ever made.

0.5
Verified Homeowner
Las Cruces, on Jul 08, 2021

Very Fast

3.8
Verified Homeowner
Las Cruces, on Jun 24, 2021

Nice and Quiet

4.9
Verified Homeowner
Las Cruces, on Apr 15, 2021

I liked everything the only thing I didn’t like was some issues I had with the construction of the home seems like the contractors were lazy and didn’t do things right

4.1
Verified Homeowner
Las Cruces, on Apr 01, 2021

The warranty person is very helpful and has called in a checked on us and how everything was going, especially when we have issues or questions.

4.2
Verified Homeowner
Las Cruces, on Mar 17, 2021

Friendly, communitive overall great experience

4.9
Verified Homeowner
Las Cruces, on Mar 09, 2021

The time of the process to get the errors fixed. I understand about the COVID affecting most of everything, however, there’s no communication as to when things will get done; having to keep calling to ask is very frustrating.

4.4
Verified Homeowner
Las Cruces, on Mar 04, 2021

How fast they got the home up even with the whole Covid going on. They were very helpful with everything I needed and answered every and all questions.

4.1
Verified Homeowner
Las Cruces, on Feb 12, 2021

I have loved the personal touch that [name removed] gives and the genuine concern if something goes wrong.

4.1
Verified Homeowner
Las Cruces, on Feb 05, 2021

There are still some things not completed. The bedroom had a hole in the ceiling. It was fixed 09/20 but they never came back to paint the section that was fixed. The rock wall is cracked. I was told that it would be fixed by December 2020. This is February 2021 not fixed. I guess i have to call to remind them to fix it. Also i have not received an explanation that is logical about why the fixtures in the bathrooms do not match. They are different colors. They are different.

4.2
Verified Homeowner
Las Cruces, on Feb 04, 2021

Overall I like the home. But, trying to get things fixed has been a challenge.

3.7
Verified Homeowner
Las Cruces, on Jan 22, 2021

I love how nice, professional and available all Desert View Homes employees are

4.9
Verified Homeowner
Las Cruces, on Jan 22, 2021

Poor quality built no project manager on my build lack of communication and poor expectations on their part builf has low standards and contractors are poor quality too no follow thru on making sure they follow thru with repair and repairs are worse than original issue I would not recommend this company

0.7
Verified Homeowner
Las Cruces, on Jan 19, 2021

The home is beautiful, but some details were overlooked. [name removed] did an excellent job.

4.1
Verified Homeowner
Las Cruces, on Apr 03, 2020

i bought my house

3.9
Verified Homeowner
Las Cruces, on Mar 24, 2020

Friendly helping staff

4.8
Verified Homeowner
Las Cruces, on Mar 15, 2020

Ease of buying and ability to pick my color schemes. Love how soundproof the home is! Love the big walk in closets.

5.0
Verified Homeowner