Top Homebuilder Ratings & Reviews

Desert View Homes

Legends West North

71 Homeowner Reviews Completed Mar 2020 - Feb 2021

Overall Satisfaction

4.4
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.6

Lender Experience

4.8

Construction Experience

4.2

Customer Care Experience

4.8

Home Readiness

4.1

Installation & Workmanship

4.5

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Feb 21, 2021

Whenever we have a warranty issue that need to be resolved they are quick to relive the issue

4.8
Verified Homeowner
Las Cruces, on Feb 12, 2021

I have loved the personal touch that [name removed] gives and the genuine concern if something goes wrong.

4.1
Verified Homeowner
Las Cruces, on Feb 05, 2021

There are still some things not completed. The bedroom had a hole in the ceiling. It was fixed 09/20 but they never came back to paint the section that was fixed. The rock wall is cracked. I was told that it would be fixed by December 2020. This is February 2021 not fixed. I guess i have to call to remind them to fix it. Also i have not received an explanation that is logical about why the fixtures in the bathrooms do not match. They are different colors. They are different.

4.2
Verified Homeowner
Las Cruces, on Feb 04, 2021

Overall I like the home. But, trying to get things fixed has been a challenge.

3.7
Verified Homeowner
Las Cruces, on Jan 22, 2021

I love how nice, professional and available all Desert View Homes employees are

4.9
Verified Homeowner
Las Cruces, on Jan 22, 2021

Poor quality built no project manager on my build lack of communication and poor expectations on their part builf has low standards and contractors are poor quality too no follow thru on making sure they follow thru with repair and repairs are worse than original issue I would not recommend this company

0.7
Verified Homeowner
Las Cruces, on Jan 19, 2021

The home is beautiful, but some details were overlooked. [name removed] did an excellent job.

4.1
Verified Homeowner
Las Cruces, on Jan 16, 2021

I like the customer service

5.0
Verified Homeowner
Las Cruces, on Dec 25, 2020

I have lived in my home for 7months now and still have issues that have not been tooken care of

2.7
Verified Homeowner
Las Cruces, NM, on Dec 11, 2020

I enjoyed my purchase experience

3.7
Verified Homeowner
Las Cruces, on Oct 27, 2020

It took two requests for a someone to respond - several weeks apart

3.5
Verified Homeowner
Las Cruces, NM, on Oct 26, 2020

I can’t think of anything that I completely did not like we have a couple of small errors at move in but nothing not fixable through filing a claim !

4.9
Verified Homeowner
Las Cruces, NM, on Oct 22, 2020

Very simple and easy

4.2
Verified Homeowner
Las Cruces, NM, on Oct 12, 2020

I loved it but felt the process was rushed and we have had a few problems when we moved in but the warranty process was very quick and professional

4.1
Verified Homeowner
Las Cruces, on Oct 07, 2020

Customer rep very pleasant, however, the service was not complete on 2 of the work orders put in. The wait for the repairs was also lengthy.

3.0
Verified Homeowner
Las Cruces, NM, on Sep 26, 2020

Being able to see the progress of my home being built anytime I wanted friendly staff

5.0
Verified Homeowner
Las Cruces, NM, on Sep 22, 2020

Michael and Veronica were great to work with. They did a great job of supporting me through the process.

4.6
Verified Homeowner
Las Cruces, NM, on Sep 14, 2020

Na

4.7
Verified Homeowner
Las Cruces, on Sep 03, 2020

The overall experience with desert view has been awful poor follow thru lack of completed jobs poor quality of work promises made not kept. The warranty department slow and piss poor attitudes make you feel like you are inconvenienced them too many things wrong with home

0.5
Verified Homeowner
Las Cruces, NM, on Aug 30, 2020

How long it took to move in because of COVID-19.

4.6
Verified Homeowner
Las Cruces, NM, on Aug 23, 2020

I liked everything

5.0
Verified Homeowner
Las Cruces, NM, on Aug 22, 2020

Everyone had great communication with my husband and myself. I would recommend them to everyone who is looking to build a house.

5.0
Verified Homeowner
Las Cruces, NM, on Aug 06, 2020

best thing I liked was bank lender, Megan, education program on being a buyer and this lowered my down payment but totally educated me...I wanted to be a broker after this. realtor, Fabian, took us on very good zoom walk-throughs. new neighbors gave us a banquet feast right when we drove in. and we were so hungry. Veronica did everything for us to get in. Fabian helped us unload the next day. house so clean and perfect. everyone so very sociable, kind and considerate, almost like [new-friends] I have no complaints.

5.0
Verified Homeowner
Las Cruces, NM, on Aug 04, 2020

So far the two biggest dislikes of mine is the interior paint and the cold water. I do like the look of the paint color but I kinda wish a semi-gloss had been used because the flat is not very stain resistant. The cold water at the home never really seems to be cold, it's like lukewarm. I was told that this is caused by a number of things but that there really isn't much that can be done.

4.7
Verified Homeowner
Las Cruces, NM, on Jul 07, 2020

We loved being in the loop on progress of the home

4.8
Verified Homeowner
Las Cruces, NM, on Jun 23, 2020

Mike was very helpful when I needed to see the home, always available at the hours he gave me and was an overall great experience for my family. Answered all questions I had and was able to take it step by step which is nice when purchasing your first home. Overall great experience and already have sent people his way.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 14, 2020

The frequency of communication from Mike Croker, Joshua Miller, and Gabe Garcia. They went above and beyond keeping us updated on the building progress since we live out of town.

4.9
Verified Homeowner
Las Cruces, on Apr 03, 2020

i bought my house

3.9
Verified Homeowner
Las Cruces, on Mar 24, 2020

Friendly helping staff

4.8
Verified Homeowner
Las Cruces, on Mar 15, 2020

Ease of buying and ability to pick my color schemes. Love how soundproof the home is! Love the big walk in closets.

5.0
Verified Homeowner

MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, NM, on Dec 11, 2020

I enjoyed my purchase experience

3.7
Verified Homeowner
Las Cruces, NM, on Oct 26, 2020

I can’t think of anything that I completely did not like we have a couple of small errors at move in but nothing not fixable through filing a claim !

4.9
Verified Homeowner
Las Cruces, NM, on Oct 22, 2020

Very simple and easy

4.2
Verified Homeowner
Las Cruces, NM, on Oct 12, 2020

I loved it but felt the process was rushed and we have had a few problems when we moved in but the warranty process was very quick and professional

4.1
Verified Homeowner
Las Cruces, NM, on Sep 26, 2020

Being able to see the progress of my home being built anytime I wanted friendly staff

5.0
Verified Homeowner
Las Cruces, NM, on Sep 22, 2020

Michael and Veronica were great to work with. They did a great job of supporting me through the process.

4.6
Verified Homeowner
Las Cruces, NM, on Sep 14, 2020

Na

4.7
Verified Homeowner
Las Cruces, NM, on Aug 30, 2020

How long it took to move in because of COVID-19.

4.6
Verified Homeowner
Las Cruces, NM, on Aug 23, 2020

I liked everything

5.0
Verified Homeowner
Las Cruces, NM, on Aug 22, 2020

Everyone had great communication with my husband and myself. I would recommend them to everyone who is looking to build a house.

5.0
Verified Homeowner
Las Cruces, NM, on Aug 06, 2020

best thing I liked was bank lender, Megan, education program on being a buyer and this lowered my down payment but totally educated me...I wanted to be a broker after this. realtor, Fabian, took us on very good zoom walk-throughs. new neighbors gave us a banquet feast right when we drove in. and we were so hungry. Veronica did everything for us to get in. Fabian helped us unload the next day. house so clean and perfect. everyone so very sociable, kind and considerate, almost like [new-friends] I have no complaints.

5.0
Verified Homeowner
Las Cruces, NM, on Aug 04, 2020

So far the two biggest dislikes of mine is the interior paint and the cold water. I do like the look of the paint color but I kinda wish a semi-gloss had been used because the flat is not very stain resistant. The cold water at the home never really seems to be cold, it's like lukewarm. I was told that this is caused by a number of things but that there really isn't much that can be done.

4.7
Verified Homeowner
Las Cruces, NM, on Jul 07, 2020

We loved being in the loop on progress of the home

4.8
Verified Homeowner
Las Cruces, NM, on Jun 23, 2020

Mike was very helpful when I needed to see the home, always available at the hours he gave me and was an overall great experience for my family. Answered all questions I had and was able to take it step by step which is nice when purchasing your first home. Overall great experience and already have sent people his way.

5.0
Verified Homeowner
Las Cruces, NM, on Jun 14, 2020

The frequency of communication from Mike Croker, Joshua Miller, and Gabe Garcia. They went above and beyond keeping us updated on the building progress since we live out of town.

4.9
Verified Homeowner

MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Feb 21, 2021

Whenever we have a warranty issue that need to be resolved they are quick to relive the issue

4.8
Verified Homeowner
Las Cruces, on Jan 16, 2021

I like the customer service

5.0
Verified Homeowner
Las Cruces, on Dec 25, 2020

I have lived in my home for 7months now and still have issues that have not been tooken care of

2.7
Verified Homeowner
Las Cruces, on Oct 27, 2020

It took two requests for a someone to respond - several weeks apart

3.5
Verified Homeowner
Las Cruces, on Oct 07, 2020

Customer rep very pleasant, however, the service was not complete on 2 of the work orders put in. The wait for the repairs was also lengthy.

3.0
Verified Homeowner
Las Cruces, on Sep 03, 2020

The overall experience with desert view has been awful poor follow thru lack of completed jobs poor quality of work promises made not kept. The warranty department slow and piss poor attitudes make you feel like you are inconvenienced them too many things wrong with home

0.5
Verified Homeowner

MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Las Cruces, on Feb 12, 2021

I have loved the personal touch that [name removed] gives and the genuine concern if something goes wrong.

4.1
Verified Homeowner
Las Cruces, on Feb 05, 2021

There are still some things not completed. The bedroom had a hole in the ceiling. It was fixed 09/20 but they never came back to paint the section that was fixed. The rock wall is cracked. I was told that it would be fixed by December 2020. This is February 2021 not fixed. I guess i have to call to remind them to fix it. Also i have not received an explanation that is logical about why the fixtures in the bathrooms do not match. They are different colors. They are different.

4.2
Verified Homeowner
Las Cruces, on Feb 04, 2021

Overall I like the home. But, trying to get things fixed has been a challenge.

3.7
Verified Homeowner
Las Cruces, on Jan 22, 2021

I love how nice, professional and available all Desert View Homes employees are

4.9
Verified Homeowner
Las Cruces, on Jan 22, 2021

Poor quality built no project manager on my build lack of communication and poor expectations on their part builf has low standards and contractors are poor quality too no follow thru on making sure they follow thru with repair and repairs are worse than original issue I would not recommend this company

0.7
Verified Homeowner
Las Cruces, on Jan 19, 2021

The home is beautiful, but some details were overlooked. [name removed] did an excellent job.

4.1
Verified Homeowner
Las Cruces, on Apr 03, 2020

i bought my house

3.9
Verified Homeowner
Las Cruces, on Mar 24, 2020

Friendly helping staff

4.8
Verified Homeowner
Las Cruces, on Mar 15, 2020

Ease of buying and ability to pick my color schemes. Love how soundproof the home is! Love the big walk in closets.

5.0
Verified Homeowner