Top Homebuilder Ratings & Reviews

Desert View Homes

Peyton Estates

43 Homeowner Reviews Completed Nov 2022 - May 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.6

Customer Care Experience

4.9

Home Readiness

4.4

Installation & Workmanship

4.6

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Jan 08, 2024

I like that they are really here to help you out with your home and everything that you have questions for they have the right answers

5.0
Verified Homeowner
El Paso, on Jan 18, 2024

Fast & friendly!

5.0
Verified Homeowner
El Paso, on Apr 24, 2024

what i liked was choice of different options when buying our home. what idid not like was no follow up after the sale

4.9
Verified Homeowner
El Paso, TX, on Aug 18, 2023

Great experience! This was my first time buying a home and the process was extremely easy!

5.0
Verified Homeowner
El Paso, on Sep 16, 2023

Great customer service

4.9
Verified Homeowner
El Paso, on Jan 18, 2024

I have no dislike. I am very satisfied with the prompt response that I receive every time I call. The persons who answer the calls are very courteous and quick to set up an appointment. The appointments and the work or service have been well met.

5.0
Verified Homeowner
El Paso, TX, on Aug 16, 2023

What I liked about my experience in purchasing my house is that the staff from Desert View never gave up on me and were very patient. I still continue to hear from you.

5.0
Verified Homeowner
El Paso, on Sep 14, 2023

The irrigation system was broken. You need to get a better contractor to do your homes. The paint used inside house is cheap paint. I can’t wipe it without the paint coming off. finding broken tiles hidden where not visible to the naked eye. The paint on on back door already chipping off. Cheap paint not weather resistant. Cabinet door under stink not properly installed. The reason I picked this house and only thing I really like is the Farm house layout.

2.3
Verified Homeowner
El Paso, on Nov 28, 2023

I still have not received the voucher for the wall paint, but I've pretty much gave up on it.

3.5
Verified Homeowner
El Paso, on Jun 22, 2023

Our sales person Javier was absolutely amazing. All service calls are handled promptly and professionally.

4.9
Verified Homeowner
El Paso, TX, on Jun 22, 2023

We lliked the timely fashion in which business was conducted. professionalism all the way!!

4.2
Verified Homeowner
El Paso, on Nov 15, 2023

customer care has always been timely and punctual therefore, satisfactual

5.0
Verified Homeowner
El Paso, on Mar 29, 2023

Our realtor was very engaging, and made us feel as if we were family. The home has not let us down in anyway, my wife and kids are very pleased with the home. I too am very satisfied with our home. I look forward to a lifetime kinship with Desert View

5.0
Verified Homeowner
El Paso, TX, on Jun 08, 2023

All the staff I meet went out of there way to help me was alway there to answer any and all questions

5.0
Verified Homeowner
El Paso, on Nov 10, 2023

Over all we love our home, a couple of our problems were handled very fast and the people that came out were the best I have ever had. With that being said one of the problems was not repaired and was told was out of warranty so all costs was up to me. All salespeople in ever departments and companies were the best and I have bought a lot of homes.

5.0
Verified Homeowner
El Paso, on Dec 13, 2022

Worst builder in town, lots of negligent and incompetent people in the company.

1.7
Verified Homeowner
El Paso, TX, on Jun 06, 2023

I LIKE THE COMMUNICATION BETWEEN EVERYONE INVOLVED.

5.0
Verified Homeowner
El Paso, on Sep 22, 2023

Look it up

2.0
Verified Homeowner
El Paso, on Jan 18, 2022

I liked the quick rate at which the house was built and ready.

4.2
Verified Homeowner
El Paso, TX, on Nov 07, 2022

Great customer service

5.0
Verified Homeowner
El Paso, on Apr 11, 2023

Didn’t go back on promise of covering closings costs. Saratoga and Casa both played games with closing costs which just ain’t good business.

5.0
Verified Homeowner
El Paso, on Nov 24, 2021

Love the service -quick and smooth process. Final product feels a bit cheap. Walls dirty easy, wood coming apart in places naturally.

4.1
Verified Homeowner
El Paso, TX, on Aug 21, 2022

My representative Javier Hernandez was outstanding during the entire process - from the first day viewing the model home to after closing. His professionalism, communications, and excellent customer service are second to none in any industry.

4.9
Verified Homeowner
El Paso, on Jan 24, 2023

No issues to report.

5.0
Verified Homeowner
El Paso, on Nov 19, 2021

Dislike, builder left many nails and pieces of wood in the backyard.

4.8
Verified Homeowner
El Paso, TX, on May 30, 2022

Like anything else, nothing is perfect but Desert View has kept their word to fix the defects. Overall, we are very satisfied. Thank you especially to David, Mr Lechuga and Jaeza for their undiminished support.

4.9
Verified Homeowner
El Paso, on Oct 01, 2022

I have appreciat÷d the detail and care the home was built with. I too appreciate the associates that presented the house to my wife and were patient with my financial situation.

5.0
Verified Homeowner
El Paso, on Sep 23, 2021

No dislikes

5.0
Verified Homeowner
El Paso, TX, on May 29, 2022

What we disliked was how long it for our home to be built and ready. What we really liked was the final product, we are happy with our home.

4.3
Verified Homeowner
El Paso, on Aug 21, 2022

I have been satisfied with the warranty so far. In the beginning there was a lot of delays and promises to call me back but phone calls and updates were constantly missed.

3.7
Verified Homeowner
El Paso, on Aug 22, 2021

It is embarrassing having family and friends over and they state how low quality the home is. I was homeless for almost 3 months, I was promised to have my house done in early August or late July. I lived with a coworker planning it to be for 2 weeks max, ended up almost 3 months, worst experience with a builder. Never will I refer, I actually did refer someone before I moved in and he experiences the same as I. I used to work construction before the Army and I know the low quality my home is in. Paid about $180,000 just to have a grudge every day I see the quality I live in. No wonder y'all need a "Great warranty team", really unhappy with my purchase.

3.0
Verified Homeowner
El Paso, TX, on Apr 06, 2022

My home was 5 months behind schedule. My interest rate went up because the house took so long.

3.6
Verified Homeowner
El Paso, on May 10, 2022

They came to fix things that were supposed to be included in the house and made things worst. A little task that was supposed to take hours to fix turned out to be a 6 month wait period

2.0
Verified Homeowner
El Paso, on Jul 14, 2021

There have been so many issues with this home it is hard to feel good about my purchase. Major issues include: Roof Leak, Plumbing not being capped off inside the walls of the home, Garbage disposal multiple issues before being fixed, Front Porch not being level causing water to run towards the home during rain (still NOT fixed), multiple electrical breaker issues.

3.4
Verified Homeowner
El Paso, on May 07, 2022

So far we have gotten a response with our issues but the only issue is that we are told to expect someone on a specific date and they never show up on the scheduled date and we have to call and inform you and then reschedule.

4.0
Verified Homeowner
El Paso, TX, on Feb 10, 2022

I got the wrong house entirely. You guys hid behind a self made contract on the fine print where if the purchaser and seller and nlt happy in terms, desert view has the right to terminate the contract even if its desert views fault. I didn't select this house elevation nor any colors or other options in my home. I was pinned against the wall to accept the house i didn't choose just so i dont loose on equity i had already woukd of gained with this house or the one I originally picked. Managers responsible for this were not friendly at all to help accomodate or take ANY responsibility and only took advantage of the rough times society is facing right now that kts a sellers market and not a buyers market. This has a horrible experience.

3.5
Verified Homeowner
El Paso, on Mar 24, 2022

Consistency

5.0
Verified Homeowner
El Paso, TX, on Jan 21, 2022

We selected Desert View once again since we had a very good experience with our first purchase. Unfortunately, this time around has been the complete opposite. We where on contract for almost a year which we knew it was normal because of the pandemic. We monitored the house since day one and during the process we noticed a lot of problems. We notified the foreman of every issue or detailed we saw, but it always seemed that the only ones who cared where us. Every contractor that stepped into the house did what they pleased and did many things incorrect. Yes, we are humans and are not perfect , but that's why the foreman in charge of the contraction to make sure that things are done correctly. To began with the house had two major leaks that they wanted to fix with just letting it dry. The elevation of the house is the incorrect. There is a major pump on an exterior wall, and the trim paint is all dripped. The rock wall that divides the 2 houses is a mess and the refrigerated air was missing a disconnect box. Of all the outside issues we asked to be fixed since orientation only one has been fixed. The inside is another disaster. To began with , the restrooms where and are a nightmare. They had tile that was crocket and some chipped, the grout was excessive and in places it was missing. They came and fix some but the overall restroom is not what it should be. The original tile that was put in the master shower was black which is nothing near to what we selected and when we asked the installer why that color since it was not the correct one his word were," a mi me dijieron que lo hiciera asi nomas como sea". Almost every room in the house had noticeable lines in the ceiling which have been another nightmare since we have had to move our furniture all over the place to get it fixed. In the master room the lines are still noticeable but there is not much that can be done because of the wood which was installed crocket and incorrectly. The main electrical box was not properly installed and was a hazard. The light fixtures in the restrooms where all crocket. The backsplash in kitchen had the same issue with the chipped tiles which they came to replace and during the process chipped 3 more. There are a lot of other things that can be mention which would not make a difference since it still seams no one cares. As of right now we have been living in our house for a month and five days and are still waiting for things that came out on orientation to get fixed. We haven't even been able to sleep in the master or even use the master restroom. We haven't been able to fully unpacked because we continue to move thing around while they fix things. There was a lack of professionalism and negligence performed by everyone involved in the process and specially the foreman that allowed so many issue to happened due to not supervising and doing what he gets paid for. How long more is it going to take for all the things to get fixed? Just the master another 2 weeks. When doing the walkthrough we where told and promised that when we closed it was only going to be a few days for everything to get fixed. Us purchasing a new home was a dream but has become a nightmare!

2.9
Verified Homeowner
El Paso, TX, on Nov 19, 2021

Delays were the worst. Paint was very sloppy and the stucco had alot of uneven spots and clumps in many areas

4.2
Verified Homeowner
El Paso, on Mar 22, 2022

I had a good experience with the customer service Jessica and Monica have been very quick to react to any of my concerns they are A++

4.7
Verified Homeowner
El Paso, TX, on Nov 03, 2021

I appreciated the constant communication and updates from David! This was very helpful as I did not move to El Paso until 3 weeks prior to move-in.

4.9
Verified Homeowner
El Paso, on Feb 16, 2022

The warranty service has been great. I still keep finding unfinished surfaces especially under cabinets and such.

5.0
Verified Homeowner
El Paso, TX, on Oct 03, 2021

I loved the friendly customer service and that the process was transparent. Often times, Elizabeth and Jaeza were readily available to help.

5.0
Verified Homeowner
El Paso, on Feb 04, 2022

I really liked the attention help and great attention Elizabeth gave us she met all my expectations helping me get what I wanted even after getting the wrong model home the first time

5.0
Verified Homeowner
El Paso, TX, on Oct 01, 2021

[Translated from ES] The work organization and very accessible when talking with them in case of questions and doubts

4.9
Verified Homeowner
El Paso, on Feb 03, 2022

[Translated from ES] They are very attentive to the treatment of the person

4.6
Verified Homeowner
El Paso, TX, on Jun 22, 2021

Everything

5.0
Verified Homeowner
El Paso, on Jan 11, 2022

[Translated from ES] I am satisfied with the attention they have given us.

4.6
Verified Homeowner
El Paso, on Dec 02, 2021

Wish I could still register my appliances for the extended warranty

5.0
Verified Homeowner
El Paso, TX, on Jun 20, 2021

Ruben was amazing to work with.

5.0
Verified Homeowner
El Paso, TX, on May 28, 2021

How helpful everyone is even after purchasing

5.0
Verified Homeowner
El Paso, on Sep 30, 2021

Very friendly and caring

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Jan 08, 2024

I like that they are really here to help you out with your home and everything that you have questions for they have the right answers

5.0
Verified Homeowner
El Paso, TX, on Aug 18, 2023

Great experience! This was my first time buying a home and the process was extremely easy!

5.0
Verified Homeowner
El Paso, TX, on Aug 16, 2023

What I liked about my experience in purchasing my house is that the staff from Desert View never gave up on me and were very patient. I still continue to hear from you.

5.0
Verified Homeowner
El Paso, TX, on Jun 22, 2023

We lliked the timely fashion in which business was conducted. professionalism all the way!!

4.2
Verified Homeowner
El Paso, TX, on Jun 08, 2023

All the staff I meet went out of there way to help me was alway there to answer any and all questions

5.0
Verified Homeowner
El Paso, TX, on Jun 06, 2023

I LIKE THE COMMUNICATION BETWEEN EVERYONE INVOLVED.

5.0
Verified Homeowner
El Paso, TX, on Nov 07, 2022

Great customer service

5.0
Verified Homeowner
El Paso, TX, on Aug 21, 2022

My representative Javier Hernandez was outstanding during the entire process - from the first day viewing the model home to after closing. His professionalism, communications, and excellent customer service are second to none in any industry.

4.9
Verified Homeowner
El Paso, TX, on May 30, 2022

Like anything else, nothing is perfect but Desert View has kept their word to fix the defects. Overall, we are very satisfied. Thank you especially to David, Mr Lechuga and Jaeza for their undiminished support.

4.9
Verified Homeowner
El Paso, TX, on May 29, 2022

What we disliked was how long it for our home to be built and ready. What we really liked was the final product, we are happy with our home.

4.3
Verified Homeowner
El Paso, TX, on Apr 06, 2022

My home was 5 months behind schedule. My interest rate went up because the house took so long.

3.6
Verified Homeowner
El Paso, TX, on Feb 10, 2022

I got the wrong house entirely. You guys hid behind a self made contract on the fine print where if the purchaser and seller and nlt happy in terms, desert view has the right to terminate the contract even if its desert views fault. I didn't select this house elevation nor any colors or other options in my home. I was pinned against the wall to accept the house i didn't choose just so i dont loose on equity i had already woukd of gained with this house or the one I originally picked. Managers responsible for this were not friendly at all to help accomodate or take ANY responsibility and only took advantage of the rough times society is facing right now that kts a sellers market and not a buyers market. This has a horrible experience.

3.5
Verified Homeowner
El Paso, TX, on Jan 21, 2022

We selected Desert View once again since we had a very good experience with our first purchase. Unfortunately, this time around has been the complete opposite. We where on contract for almost a year which we knew it was normal because of the pandemic. We monitored the house since day one and during the process we noticed a lot of problems. We notified the foreman of every issue or detailed we saw, but it always seemed that the only ones who cared where us. Every contractor that stepped into the house did what they pleased and did many things incorrect. Yes, we are humans and are not perfect , but that's why the foreman in charge of the contraction to make sure that things are done correctly. To began with the house had two major leaks that they wanted to fix with just letting it dry. The elevation of the house is the incorrect. There is a major pump on an exterior wall, and the trim paint is all dripped. The rock wall that divides the 2 houses is a mess and the refrigerated air was missing a disconnect box. Of all the outside issues we asked to be fixed since orientation only one has been fixed. The inside is another disaster. To began with , the restrooms where and are a nightmare. They had tile that was crocket and some chipped, the grout was excessive and in places it was missing. They came and fix some but the overall restroom is not what it should be. The original tile that was put in the master shower was black which is nothing near to what we selected and when we asked the installer why that color since it was not the correct one his word were," a mi me dijieron que lo hiciera asi nomas como sea". Almost every room in the house had noticeable lines in the ceiling which have been another nightmare since we have had to move our furniture all over the place to get it fixed. In the master room the lines are still noticeable but there is not much that can be done because of the wood which was installed crocket and incorrectly. The main electrical box was not properly installed and was a hazard. The light fixtures in the restrooms where all crocket. The backsplash in kitchen had the same issue with the chipped tiles which they came to replace and during the process chipped 3 more. There are a lot of other things that can be mention which would not make a difference since it still seams no one cares. As of right now we have been living in our house for a month and five days and are still waiting for things that came out on orientation to get fixed. We haven't even been able to sleep in the master or even use the master restroom. We haven't been able to fully unpacked because we continue to move thing around while they fix things. There was a lack of professionalism and negligence performed by everyone involved in the process and specially the foreman that allowed so many issue to happened due to not supervising and doing what he gets paid for. How long more is it going to take for all the things to get fixed? Just the master another 2 weeks. When doing the walkthrough we where told and promised that when we closed it was only going to be a few days for everything to get fixed. Us purchasing a new home was a dream but has become a nightmare!

2.9
Verified Homeowner
El Paso, TX, on Nov 19, 2021

Delays were the worst. Paint was very sloppy and the stucco had alot of uneven spots and clumps in many areas

4.2
Verified Homeowner
El Paso, TX, on Nov 03, 2021

I appreciated the constant communication and updates from David! This was very helpful as I did not move to El Paso until 3 weeks prior to move-in.

4.9
Verified Homeowner
El Paso, TX, on Oct 03, 2021

I loved the friendly customer service and that the process was transparent. Often times, Elizabeth and Jaeza were readily available to help.

5.0
Verified Homeowner
El Paso, TX, on Oct 01, 2021

[Translated from ES] The work organization and very accessible when talking with them in case of questions and doubts

4.9
Verified Homeowner
El Paso, TX, on Jun 22, 2021

Everything

5.0
Verified Homeowner
El Paso, TX, on Jun 20, 2021

Ruben was amazing to work with.

5.0
Verified Homeowner
El Paso, TX, on May 28, 2021

How helpful everyone is even after purchasing

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

El Paso, on Jan 18, 2024

Fast & friendly!

5.0
Verified Homeowner
El Paso, on Jan 18, 2024

I have no dislike. I am very satisfied with the prompt response that I receive every time I call. The persons who answer the calls are very courteous and quick to set up an appointment. The appointments and the work or service have been well met.

5.0
Verified Homeowner
El Paso, on Nov 28, 2023

I still have not received the voucher for the wall paint, but I've pretty much gave up on it.

3.5
Verified Homeowner
El Paso, on Nov 15, 2023

customer care has always been timely and punctual therefore, satisfactual

5.0
Verified Homeowner
El Paso, on Nov 10, 2023

Over all we love our home, a couple of our problems were handled very fast and the people that came out were the best I have ever had. With that being said one of the problems was not repaired and was told was out of warranty so all costs was up to me. All salespeople in ever departments and companies were the best and I have bought a lot of homes.

5.0
Verified Homeowner
El Paso, on Sep 22, 2023

Look it up

2.0
Verified Homeowner
El Paso, on Apr 11, 2023

Didn’t go back on promise of covering closings costs. Saratoga and Casa both played games with closing costs which just ain’t good business.

5.0
Verified Homeowner
El Paso, on Jan 24, 2023

No issues to report.

5.0
Verified Homeowner
El Paso, on Oct 01, 2022

I have appreciat÷d the detail and care the home was built with. I too appreciate the associates that presented the house to my wife and were patient with my financial situation.

5.0
Verified Homeowner
El Paso, on Aug 21, 2022

I have been satisfied with the warranty so far. In the beginning there was a lot of delays and promises to call me back but phone calls and updates were constantly missed.

3.7
Verified Homeowner
El Paso, on May 10, 2022

They came to fix things that were supposed to be included in the house and made things worst. A little task that was supposed to take hours to fix turned out to be a 6 month wait period

2.0
Verified Homeowner
El Paso, on May 07, 2022

So far we have gotten a response with our issues but the only issue is that we are told to expect someone on a specific date and they never show up on the scheduled date and we have to call and inform you and then reschedule.

4.0
Verified Homeowner
El Paso, on Mar 24, 2022

Consistency

5.0
Verified Homeowner
El Paso, on Mar 22, 2022

I had a good experience with the customer service Jessica and Monica have been very quick to react to any of my concerns they are A++

4.7
Verified Homeowner
El Paso, on Feb 16, 2022

The warranty service has been great. I still keep finding unfinished surfaces especially under cabinets and such.

5.0
Verified Homeowner
El Paso, on Feb 04, 2022

I really liked the attention help and great attention Elizabeth gave us she met all my expectations helping me get what I wanted even after getting the wrong model home the first time

5.0
Verified Homeowner
El Paso, on Feb 03, 2022

[Translated from ES] They are very attentive to the treatment of the person

4.6
Verified Homeowner
El Paso, on Jan 11, 2022

[Translated from ES] I am satisfied with the attention they have given us.

4.6
Verified Homeowner
El Paso, on Dec 02, 2021

Wish I could still register my appliances for the extended warranty

5.0
Verified Homeowner
El Paso, on Sep 30, 2021

Very friendly and caring

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

El Paso, on Apr 24, 2024

what i liked was choice of different options when buying our home. what idid not like was no follow up after the sale

4.9
Verified Homeowner
El Paso, on Sep 16, 2023

Great customer service

4.9
Verified Homeowner
El Paso, on Sep 14, 2023

The irrigation system was broken. You need to get a better contractor to do your homes. The paint used inside house is cheap paint. I can’t wipe it without the paint coming off. finding broken tiles hidden where not visible to the naked eye. The paint on on back door already chipping off. Cheap paint not weather resistant. Cabinet door under stink not properly installed. The reason I picked this house and only thing I really like is the Farm house layout.

2.3
Verified Homeowner
El Paso, on Jun 22, 2023

Our sales person Javier was absolutely amazing. All service calls are handled promptly and professionally.

4.9
Verified Homeowner
El Paso, on Mar 29, 2023

Our realtor was very engaging, and made us feel as if we were family. The home has not let us down in anyway, my wife and kids are very pleased with the home. I too am very satisfied with our home. I look forward to a lifetime kinship with Desert View

5.0
Verified Homeowner
El Paso, on Dec 13, 2022

Worst builder in town, lots of negligent and incompetent people in the company.

1.7
Verified Homeowner
El Paso, on Jan 18, 2022

I liked the quick rate at which the house was built and ready.

4.2
Verified Homeowner
El Paso, on Nov 24, 2021

Love the service -quick and smooth process. Final product feels a bit cheap. Walls dirty easy, wood coming apart in places naturally.

4.1
Verified Homeowner
El Paso, on Nov 19, 2021

Dislike, builder left many nails and pieces of wood in the backyard.

4.8
Verified Homeowner
El Paso, on Sep 23, 2021

No dislikes

5.0
Verified Homeowner
El Paso, on Aug 22, 2021

It is embarrassing having family and friends over and they state how low quality the home is. I was homeless for almost 3 months, I was promised to have my house done in early August or late July. I lived with a coworker planning it to be for 2 weeks max, ended up almost 3 months, worst experience with a builder. Never will I refer, I actually did refer someone before I moved in and he experiences the same as I. I used to work construction before the Army and I know the low quality my home is in. Paid about $180,000 just to have a grudge every day I see the quality I live in. No wonder y'all need a "Great warranty team", really unhappy with my purchase.

3.0
Verified Homeowner
El Paso, on Jul 14, 2021

There have been so many issues with this home it is hard to feel good about my purchase. Major issues include: Roof Leak, Plumbing not being capped off inside the walls of the home, Garbage disposal multiple issues before being fixed, Front Porch not being level causing water to run towards the home during rain (still NOT fixed), multiple electrical breaker issues.

3.4
Verified Homeowner