Top Homebuilder Ratings & Reviews

Desert View Homes

Rancho Desierto Bello

169 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.7

Construction Experience

4.5

Customer Care Experience

4.8

Home Readiness

4.3

Installation & Workmanship

4.4

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Jan 29, 2024

I have disliked that for the celling cracks or anything related to that they can only fix it one time

5.0
Verified Homeowner
Horizon City, TX, on Feb 12, 2024

We loved our experience w/ Desert View Homes! [name removed] and [name removed] had open communication w/ us from day one! They explained the process w/ details and made the process easy! We are very blessed we decided to purchase our first home w/ Desert View!

5.0
Verified Homeowner
Horizon City, on Feb 25, 2024

[Translated from ES] The doseño

0.5
Verified Homeowner
Horizon City, on Jan 17, 2024

The home came with missing parts, getting through warranty is difficult. Homes are made in a rapid pace leaving key steps exposed or unfinished.

1.9
Verified Homeowner
Horizon City, TX, on Jan 21, 2024

I loved how fast paced the process was from the beginning to closing. Even had us close early before Christmas!

5.0
Verified Homeowner
Horizon City, on Jan 29, 2024

Everything has been good so far

4.9
Verified Homeowner
Horizon City, on Dec 26, 2023

I liked how willing to help they were.

4.1
Verified Homeowner
Horizon City, on Jan 11, 2024

They are super fast to get things fixed but honestly I I think things should not need to be fixed with a brand new home. Mounted a TV at my leaving room and some nails came out from the stud, the lotnolium flooring unglued from a corner. The sheet rock tape is visible in some parts of the house and its made of cheap material I wish I would've know all this before purchasing it. Other than that it's a wonderful area to live in.

4.7
Verified Homeowner
Horizon City, TX, on Jan 15, 2024

Overall the service was exceptional and had the best buying experience compared to another builder we bought years ago. A very clear difference. I would buy a Desert View Home again over any other builder.

4.9
Verified Homeowner
Horizon City, on Dec 03, 2023

Workmanship in my home is not up to par.. a lot of portly installed electrical sockets and light switches uneven floors , nails not hammered down on carpet , which we let them know about before signing we were told it would be fixed by the time we lived in but nothing was fixed .. and from other friends near by apparently we’re not the only ones with these issues

2.0
Verified Homeowner
Horizon City, on Jan 01, 2024

So far my experience has been good

3.7
Verified Homeowner
Horizon City, TX, on Jan 11, 2024

I liked that I was given regular well detailed updates on the construction process of my home.

4.5
Verified Homeowner
Horizon City, on Dec 02, 2023

I’m hoping that I don’t run out of time on my Customer Care Service Request. With limited time to end in Dec. there is still 6 item’s pending from 20.

3.7
Verified Homeowner
Horizon City, on Dec 04, 2023

I put in a request for them to fix a crack in the concrete on the driveway. They did, but in doing so the scratched the bottom half of my driveway with the tractor and “repaired” the cracks only for them to reappear again.

4.1
Verified Homeowner
Horizon City, TX, on Jan 04, 2024

[Translated from ES] The treatment and help they gave us from the moment we went to see the model until we finalized the purchase

5.0
Verified Homeowner
Horizon City, on Oct 17, 2023

They are very prompt in responding to whatever issue I have had

5.0
Verified Homeowner
Horizon City, on Nov 12, 2023

Lack of care in build quality

4.0
Verified Homeowner
Horizon City, TX, on Nov 25, 2023

I like how [name removed] help me and explain all the questions about the house

5.0
Verified Homeowner
Horizon City, on Oct 13, 2023

Nos atienden cuando necesitamos ayuda. Lo que no me gustó la calidad del material.

4.0
Verified Homeowner
Horizon City, on Nov 03, 2023

Some basic things that should not have been missed, were. For example, the factory installed plug in the garbage disposal was not removed during installation, causing the dishwasher to drain into the sink overflow valve. The water catch pan under the furnace/ air conditioning unit was leaking, causing water marks on the ceiling of the garage, but we caught it before more damage was done. We have also had several pieces of vinyl flooring lift up, especially where an appliance or furniture is sitting on it. We have also noticed that the cabinet finish is not very durable. We do like the energy efficiency of our house, and the good neighborhood that it's in.

4.3
Verified Homeowner
Horizon City, TX, on Nov 18, 2023

My purchase experience was amazing being that is was my first time purchasing a home they thoroughly explained everything to me. I would highly recommend Desert View to anyone trying to purchase a home!

5.0
Verified Homeowner
Horizon City, on Aug 25, 2023

Fail to fix repairs that were promised to be repaired

3.4
Verified Homeowner
Horizon City, on Sep 26, 2023

Dont get an answer from warranty, long waiting process

2.2
Verified Homeowner
Horizon City, TX, on Nov 07, 2023

[Translated from ES] The speed of delivery

4.9
Verified Homeowner
Horizon City, on Apr 27, 2023

I have enjoyed my home but I have been having issues with dirt coming into my home in the laundry room. My appliances constantly get full of dirt. [name removed] sure if something is not sealed right. I have also made claims in regards to my floor and have not heard back from anyone.

4.0
Verified Homeowner
Horizon City, on Sep 22, 2023

Customer care service has been great, they reach out quick and respond to our requests on a timely manner!

4.5
Verified Homeowner
Horizon City, TX, on Oct 30, 2023

The communication was amazing helped explain every step of the way in detail to me

5.0
Verified Homeowner
Horizon City, on Mar 10, 2023

I enjoyed the quality and service from desert view homes.

4.8
Verified Homeowner
Horizon City, on Aug 29, 2023

Que son rápidos y que ayudan a resolver el problema

5.0
Verified Homeowner
Horizon City, TX, on Oct 29, 2023

[Translated from ES] Quick construction

4.0
Verified Homeowner
Horizon City, on Mar 08, 2023

We disliked that our home had many last minute changes before our purchase. Our original choices were no longer available, and our home was not personalized to us.

3.2
Verified Homeowner
Horizon City, on Jun 16, 2023

I havent had much experience yet

5.0
Verified Homeowner
Horizon City, TX, on Oct 09, 2023

I loved it all

5.0
Verified Homeowner
Horizon City, on Mar 01, 2023

Good experience but it's kindda expensive, for the quality

3.7
Verified Homeowner
Horizon City, on May 15, 2023

[name removed] from warranty service has been of great service, he has answered our questions throughout our services and is always on time as scheduled. However, as far as the other employees that are to attend to our warranty request, in our case plumbing, were never on time as scheduled. We either had to wait a couple of hours or were rescheduled for another day.

3.3
Verified Homeowner
Horizon City, TX, on Sep 21, 2023

[Translated from ES] The quality of the house

5.0
Verified Homeowner
Horizon City, on Jan 01, 2023

Everyone was very helpful and communicated with me throughout the entire process

4.9
Verified Homeowner
Horizon City, on Apr 26, 2023

I have requested three repairs and everything was taken care in a good timely. Also the lady who calls to schedule the repairs is very attentive.

5.0
Verified Homeowner
Horizon City, TX, on Sep 01, 2023

[Translated from ES] They are professional.and honest.very friendly.

4.9
Verified Homeowner
Horizon City, on Jan 12, 2022

Lot of thinks have been breaking . they said they would come back and fix some thing and never did come back. Now have to sent an wirk order to see if they would come and fix it

3.4
Verified Homeowner
Horizon City, on Mar 29, 2023

They came to fix some MINOR things, but never came back to fix the floor or my garage door. I have called and emailed and haven’t heard back. Very frustrating!

3.0
Verified Homeowner
Horizon City, TX, on Jul 28, 2023

I was happy with my whole process

5.0
Verified Homeowner
Horizon City, on Jan 11, 2022

Monica has been my point of contact and I feel she understands my needs when it comes to scheduling appointments around my work schedule. She will contact my roommate when she needs to contact me because she knows I cannot answer my phone during my work hours.

4.9
Verified Homeowner
Horizon City, on Jan 28, 2023

The experience is great the representatives are awesome, however I still have a broken window frame that has not been addressed.

4.7
Verified Homeowner
Horizon City, TX, on Jul 03, 2023

Never had issues communicating

5.0
Verified Homeowner
Horizon City, on Jan 08, 2022

I was very happy with Customer service. Answered my questions or concerns.

4.9
Verified Homeowner
Horizon City, on Jan 28, 2023

I have not had any issues

3.8
Verified Homeowner
Horizon City, TX, on Jun 29, 2023

Nothing, everything was smooth

4.7
Verified Homeowner
Horizon City, on Jan 06, 2022

I love the fact that everyone is very friendly

3.3
Verified Homeowner
Horizon City, on Jan 26, 2023

It hasn't been easy to keep up with the status of warranty requests. Luckily, the office staff has been helpful when called upon.

4.3
Verified Homeowner
Horizon City, TX, on Jun 26, 2023

I did not like that my home was not finished to my liking at time of move in. The caulking around the floor boards, my sink is damaged hasn't been fixed. Some of my outlets are properly installed around my island in the kitchen, my garbage disposal stopped working, the ac doesn't have proper air flow to the restrooms and the Master Bedroom. And getting them to do the work is a hassle. The contract process was smoth but the house was not what I expected.

3.1
Verified Homeowner
Horizon City, on Dec 26, 2021

Very attentive, kept the building timeline as promised

4.9
Verified Homeowner
Horizon City, on Nov 29, 2022

[Translated from ES] My house is very well built, and of course I am going to recommend it to family and friends

4.9
Verified Homeowner
Horizon City, TX, on Jun 25, 2023

What I like most is how quickly they can respond to you if you have any questions or issues

5.0
Verified Homeowner
Horizon City, on Sep 01, 2021

Its been a wonderful experience I highly recomend [name removed] [name removed] [name removed]

5.0
Verified Homeowner
Horizon City, on Oct 24, 2022

[name removed]

2.3
Verified Homeowner
Horizon City, TX, on Jun 20, 2023

N/A was quick and straightforward

5.0
Verified Homeowner
Horizon City, on Aug 08, 2021

The house was not looked over correctly and i even got an inspection. The floors are uneven in many places and the floor is lifting in certain corners. The carpets were stained with paint and when i told them they didn't replace it they just tried to wash it off and the stain remains. In the other bedroom they did cut out a part of carpet but did not effort to blend it so its obvious that there are two sections of carpet. There were marks on the wall in one of the bedrooms and i told them so they painted it but it looks so uneven and darker in those areas. The kitchen cabinets and the hall restroom cabinets are not stained correctly and is an eye sore. The master bedroom does not get enough air blown into the room from the A\C making it hot in the summer. I told them this before moving in and they proved that the temperature is correctly but the air pressure is weak. The hall bathroom needs the most work as all the white sealant is coming off all over im assuming due to moisture. The fence in the back yard is also very short making it dangerous with neighbors that have big dogs. My neighbor has 5 pitbulls and are constantly barking and trying to jump over making being in the back yard risky as they have successfully jumped over before and almost attacked a family member of mine. Only positive i can think of is that i live closer to the city.

3.7
Verified Homeowner
Horizon City, on Sep 08, 2022

The office has a lack of urgency. I emailed and still had to call to get an appointment. I need additional things added but only get a voicemail.

3.8
Verified Homeowner
Horizon City, TX, on Jun 18, 2023

All of my outlet cover are bent due to over tightening, my driveway had a crack in it that was replaced but during the process they damaged the bottom half of my driveway with the tractor, tried resurfacing that but still looks damaged. One of the workers trucks that came parked right in front of my house and left a huge oil stain right in front of my driveway.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on Feb 12, 2024

We loved our experience w/ Desert View Homes! [name removed] and [name removed] had open communication w/ us from day one! They explained the process w/ details and made the process easy! We are very blessed we decided to purchase our first home w/ Desert View!

5.0
Verified Homeowner
Horizon City, TX, on Jan 21, 2024

I loved how fast paced the process was from the beginning to closing. Even had us close early before Christmas!

5.0
Verified Homeowner
Horizon City, TX, on Jan 15, 2024

Overall the service was exceptional and had the best buying experience compared to another builder we bought years ago. A very clear difference. I would buy a Desert View Home again over any other builder.

4.9
Verified Homeowner
Horizon City, TX, on Jan 11, 2024

I liked that I was given regular well detailed updates on the construction process of my home.

4.5
Verified Homeowner
Horizon City, TX, on Jan 04, 2024

[Translated from ES] The treatment and help they gave us from the moment we went to see the model until we finalized the purchase

5.0
Verified Homeowner
Horizon City, TX, on Nov 25, 2023

I like how [name removed] help me and explain all the questions about the house

5.0
Verified Homeowner
Horizon City, TX, on Nov 18, 2023

My purchase experience was amazing being that is was my first time purchasing a home they thoroughly explained everything to me. I would highly recommend Desert View to anyone trying to purchase a home!

5.0
Verified Homeowner
Horizon City, TX, on Nov 07, 2023

[Translated from ES] The speed of delivery

4.9
Verified Homeowner
Horizon City, TX, on Oct 30, 2023

The communication was amazing helped explain every step of the way in detail to me

5.0
Verified Homeowner
Horizon City, TX, on Oct 29, 2023

[Translated from ES] Quick construction

4.0
Verified Homeowner
Horizon City, TX, on Oct 09, 2023

I loved it all

5.0
Verified Homeowner
Horizon City, TX, on Sep 21, 2023

[Translated from ES] The quality of the house

5.0
Verified Homeowner
Horizon City, TX, on Sep 01, 2023

[Translated from ES] They are professional.and honest.very friendly.

4.9
Verified Homeowner
Horizon City, TX, on Jul 28, 2023

I was happy with my whole process

5.0
Verified Homeowner
Horizon City, TX, on Jul 03, 2023

Never had issues communicating

5.0
Verified Homeowner
Horizon City, TX, on Jun 29, 2023

Nothing, everything was smooth

4.7
Verified Homeowner
Horizon City, TX, on Jun 26, 2023

I did not like that my home was not finished to my liking at time of move in. The caulking around the floor boards, my sink is damaged hasn't been fixed. Some of my outlets are properly installed around my island in the kitchen, my garbage disposal stopped working, the ac doesn't have proper air flow to the restrooms and the Master Bedroom. And getting them to do the work is a hassle. The contract process was smoth but the house was not what I expected.

3.1
Verified Homeowner
Horizon City, TX, on Jun 25, 2023

What I like most is how quickly they can respond to you if you have any questions or issues

5.0
Verified Homeowner
Horizon City, TX, on Jun 20, 2023

N/A was quick and straightforward

5.0
Verified Homeowner
Horizon City, TX, on Jun 18, 2023

All of my outlet cover are bent due to over tightening, my driveway had a crack in it that was replaced but during the process they damaged the bottom half of my driveway with the tractor, tried resurfacing that but still looks damaged. One of the workers trucks that came parked right in front of my house and left a huge oil stain right in front of my driveway.

3.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Jan 29, 2024

I have disliked that for the celling cracks or anything related to that they can only fix it one time

5.0
Verified Homeowner
Horizon City, on Jan 17, 2024

The home came with missing parts, getting through warranty is difficult. Homes are made in a rapid pace leaving key steps exposed or unfinished.

1.9
Verified Homeowner
Horizon City, on Jan 11, 2024

They are super fast to get things fixed but honestly I I think things should not need to be fixed with a brand new home. Mounted a TV at my leaving room and some nails came out from the stud, the lotnolium flooring unglued from a corner. The sheet rock tape is visible in some parts of the house and its made of cheap material I wish I would've know all this before purchasing it. Other than that it's a wonderful area to live in.

4.7
Verified Homeowner
Horizon City, on Jan 01, 2024

So far my experience has been good

3.7
Verified Homeowner
Horizon City, on Dec 04, 2023

I put in a request for them to fix a crack in the concrete on the driveway. They did, but in doing so the scratched the bottom half of my driveway with the tractor and “repaired” the cracks only for them to reappear again.

4.1
Verified Homeowner
Horizon City, on Oct 17, 2023

They are very prompt in responding to whatever issue I have had

5.0
Verified Homeowner
Horizon City, on Oct 13, 2023

Nos atienden cuando necesitamos ayuda. Lo que no me gustó la calidad del material.

4.0
Verified Homeowner
Horizon City, on Sep 26, 2023

Dont get an answer from warranty, long waiting process

2.2
Verified Homeowner
Horizon City, on Sep 22, 2023

Customer care service has been great, they reach out quick and respond to our requests on a timely manner!

4.5
Verified Homeowner
Horizon City, on Aug 29, 2023

Que son rápidos y que ayudan a resolver el problema

5.0
Verified Homeowner
Horizon City, on Jun 16, 2023

I havent had much experience yet

5.0
Verified Homeowner
Horizon City, on May 15, 2023

[name removed] from warranty service has been of great service, he has answered our questions throughout our services and is always on time as scheduled. However, as far as the other employees that are to attend to our warranty request, in our case plumbing, were never on time as scheduled. We either had to wait a couple of hours or were rescheduled for another day.

3.3
Verified Homeowner
Horizon City, on Apr 26, 2023

I have requested three repairs and everything was taken care in a good timely. Also the lady who calls to schedule the repairs is very attentive.

5.0
Verified Homeowner
Horizon City, on Mar 29, 2023

They came to fix some MINOR things, but never came back to fix the floor or my garage door. I have called and emailed and haven’t heard back. Very frustrating!

3.0
Verified Homeowner
Horizon City, on Jan 28, 2023

The experience is great the representatives are awesome, however I still have a broken window frame that has not been addressed.

4.7
Verified Homeowner
Horizon City, on Jan 28, 2023

I have not had any issues

3.8
Verified Homeowner
Horizon City, on Jan 26, 2023

It hasn't been easy to keep up with the status of warranty requests. Luckily, the office staff has been helpful when called upon.

4.3
Verified Homeowner
Horizon City, on Nov 29, 2022

[Translated from ES] My house is very well built, and of course I am going to recommend it to family and friends

4.9
Verified Homeowner
Horizon City, on Oct 24, 2022

[name removed]

2.3
Verified Homeowner
Horizon City, on Sep 08, 2022

The office has a lack of urgency. I emailed and still had to call to get an appointment. I need additional things added but only get a voicemail.

3.8
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Feb 25, 2024

[Translated from ES] The doseño

0.5
Verified Homeowner
Horizon City, on Jan 29, 2024

Everything has been good so far

4.9
Verified Homeowner
Horizon City, on Dec 26, 2023

I liked how willing to help they were.

4.1
Verified Homeowner
Horizon City, on Dec 03, 2023

Workmanship in my home is not up to par.. a lot of portly installed electrical sockets and light switches uneven floors , nails not hammered down on carpet , which we let them know about before signing we were told it would be fixed by the time we lived in but nothing was fixed .. and from other friends near by apparently we’re not the only ones with these issues

2.0
Verified Homeowner
Horizon City, on Dec 02, 2023

I’m hoping that I don’t run out of time on my Customer Care Service Request. With limited time to end in Dec. there is still 6 item’s pending from 20.

3.7
Verified Homeowner
Horizon City, on Nov 12, 2023

Lack of care in build quality

4.0
Verified Homeowner
Horizon City, on Nov 03, 2023

Some basic things that should not have been missed, were. For example, the factory installed plug in the garbage disposal was not removed during installation, causing the dishwasher to drain into the sink overflow valve. The water catch pan under the furnace/ air conditioning unit was leaking, causing water marks on the ceiling of the garage, but we caught it before more damage was done. We have also had several pieces of vinyl flooring lift up, especially where an appliance or furniture is sitting on it. We have also noticed that the cabinet finish is not very durable. We do like the energy efficiency of our house, and the good neighborhood that it's in.

4.3
Verified Homeowner
Horizon City, on Aug 25, 2023

Fail to fix repairs that were promised to be repaired

3.4
Verified Homeowner
Horizon City, on Apr 27, 2023

I have enjoyed my home but I have been having issues with dirt coming into my home in the laundry room. My appliances constantly get full of dirt. [name removed] sure if something is not sealed right. I have also made claims in regards to my floor and have not heard back from anyone.

4.0
Verified Homeowner
Horizon City, on Mar 10, 2023

I enjoyed the quality and service from desert view homes.

4.8
Verified Homeowner
Horizon City, on Mar 08, 2023

We disliked that our home had many last minute changes before our purchase. Our original choices were no longer available, and our home was not personalized to us.

3.2
Verified Homeowner
Horizon City, on Mar 01, 2023

Good experience but it's kindda expensive, for the quality

3.7
Verified Homeowner
Horizon City, on Jan 01, 2023

Everyone was very helpful and communicated with me throughout the entire process

4.9
Verified Homeowner
Horizon City, on Jan 12, 2022

Lot of thinks have been breaking . they said they would come back and fix some thing and never did come back. Now have to sent an wirk order to see if they would come and fix it

3.4
Verified Homeowner
Horizon City, on Jan 11, 2022

Monica has been my point of contact and I feel she understands my needs when it comes to scheduling appointments around my work schedule. She will contact my roommate when she needs to contact me because she knows I cannot answer my phone during my work hours.

4.9
Verified Homeowner
Horizon City, on Jan 08, 2022

I was very happy with Customer service. Answered my questions or concerns.

4.9
Verified Homeowner
Horizon City, on Jan 06, 2022

I love the fact that everyone is very friendly

3.3
Verified Homeowner
Horizon City, on Dec 26, 2021

Very attentive, kept the building timeline as promised

4.9
Verified Homeowner
Horizon City, on Sep 01, 2021

Its been a wonderful experience I highly recomend [name removed] [name removed] [name removed]

5.0
Verified Homeowner
Horizon City, on Aug 08, 2021

The house was not looked over correctly and i even got an inspection. The floors are uneven in many places and the floor is lifting in certain corners. The carpets were stained with paint and when i told them they didn't replace it they just tried to wash it off and the stain remains. In the other bedroom they did cut out a part of carpet but did not effort to blend it so its obvious that there are two sections of carpet. There were marks on the wall in one of the bedrooms and i told them so they painted it but it looks so uneven and darker in those areas. The kitchen cabinets and the hall restroom cabinets are not stained correctly and is an eye sore. The master bedroom does not get enough air blown into the room from the A\C making it hot in the summer. I told them this before moving in and they proved that the temperature is correctly but the air pressure is weak. The hall bathroom needs the most work as all the white sealant is coming off all over im assuming due to moisture. The fence in the back yard is also very short making it dangerous with neighbors that have big dogs. My neighbor has 5 pitbulls and are constantly barking and trying to jump over making being in the back yard risky as they have successfully jumped over before and almost attacked a family member of mine. Only positive i can think of is that i live closer to the city.

3.7
Verified Homeowner