Top Homebuilder Ratings & Reviews

Desert View Homes

Rancho Desierto Bello

184 Homeowner Reviews Completed Dec 2022 - Jun 2024

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.7

Construction Experience

4.5

Customer Care Experience

4.8

Home Readiness

4.4

Installation & Workmanship

4.5

Community Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Apr 26, 2024

The warranty is a joke

0.5
Verified Homeowner
Horizon City, on Jun 14, 2024

Everyone was very nice and helpful the whole process they kept me informed the whole step of the way. My home is beautiful I love it.

4.9
Verified Homeowner
Horizon City, TX, on Jun 18, 2024

Private Inspector found a good amount of issues including a missing tile on the roof, and took 3 weeks for me to get a missing break. If I was more on top of it probably would of been fixed fast but at the same time it was found during orientation and with private inspections so I assumed it was taken care of.

4.7
Verified Homeowner
Horizon City, on Apr 15, 2024

[Translated from ES] Speed

4.5
Verified Homeowner
Horizon City, on Jun 12, 2024

Everything went well, however the tile they put in is starting to lift and peel off the floor

4.3
Verified Homeowner
Horizon City, TX, on Jun 16, 2024

Love my new home

5.0
Verified Homeowner
Horizon City, on Apr 07, 2024

I like that the warranty service is done in a timely manner.

5.0
Verified Homeowner
Horizon City, on May 08, 2024

Plenty of unfinished things. The master bedroom exhaust already stopped working, my laminate floor is coming up along with a few more issues.

2.4
Verified Homeowner
Horizon City, TX, on Jun 08, 2024

The entire Desert [name removed] Homes team is just outstanding. They are very porfessional and expierenced. They are all very polite and friendly. I would not hesitate to call them 'freinds' at any time.

5.0
Verified Homeowner
Horizon City, on Mar 22, 2024

Nothing

5.0
Verified Homeowner
Horizon City, on Mar 28, 2024

[Translated from ES] Good ubication

4.4
Verified Homeowner
Horizon City, TX, on May 26, 2024

I like how I was answered any questions I had before moving in. Also, I liked how [name removed] was able to help us out through your whole loan process

5.0
Verified Homeowner
Horizon City, on Mar 11, 2024

Awesome service and treatment

4.5
Verified Homeowner
Horizon City, on Mar 13, 2024

What I dislike was the painting of the doors, cabinets, we had things to be fix. What I like the price was in good offer.

4.2
Verified Homeowner
Horizon City, TX, on May 20, 2024

We were satisfied with the experience. Everything was explained to us and we felt comfortable with the process.

4.9
Verified Homeowner
Horizon City, on Jan 29, 2024

I have disliked that for the celling cracks or anything related to that they can only fix it one time

5.0
Verified Homeowner
Horizon City, on Mar 03, 2024

Dislike the quality of stucco on the exterior and some finishes for example caulking.

4.0
Verified Homeowner
Horizon City, TX, on May 09, 2024

Overall great communication throughout the entire process

5.0
Verified Homeowner
Horizon City, on Jan 17, 2024

The home came with missing parts, getting through warranty is difficult. Homes are made in a rapid pace leaving key steps exposed or unfinished.

1.9
Verified Homeowner
Horizon City, on Feb 25, 2024

[Translated from ES] The doseño

0.5
Verified Homeowner
Horizon City, TX, on Apr 21, 2024

Every staff member was helpful with everything every question I had I got an answer back

4.9
Verified Homeowner
Horizon City, on Jan 11, 2024

They are super fast to get things fixed but honestly I I think things should not need to be fixed with a brand new home. Mounted a TV at my leaving room and some nails came out from the stud, the lotnolium flooring unglued from a corner. The sheet rock tape is visible in some parts of the house and its made of cheap material I wish I would've know all this before purchasing it. Other than that it's a wonderful area to live in.

4.7
Verified Homeowner
Horizon City, on Jan 29, 2024

Everything has been good so far

4.9
Verified Homeowner
Horizon City, TX, on Apr 16, 2024

I like that the house is well build

5.0
Verified Homeowner
Horizon City, on Dec 26, 2023

I liked how willing to help they were.

4.1
Verified Homeowner
Horizon City, on Jan 01, 2024

So far my experience has been good

3.7
Verified Homeowner
Horizon City, TX, on Apr 03, 2024

[Translated from ES] Price and Customer Service

4.6
Verified Homeowner
Horizon City, on Dec 03, 2023

Workmanship in my home is not up to par.. a lot of portly installed electrical sockets and light switches uneven floors , nails not hammered down on carpet , which we let them know about before signing we were told it would be fixed by the time we lived in but nothing was fixed .. and from other friends near by apparently we’re not the only ones with these issues

2.0
Verified Homeowner
Horizon City, on Dec 04, 2023

I put in a request for them to fix a crack in the concrete on the driveway. They did, but in doing so the scratched the bottom half of my driveway with the tractor and “repaired” the cracks only for them to reappear again.

4.1
Verified Homeowner
Horizon City, TX, on Mar 30, 2024

I liked Everything

4.9
Verified Homeowner
Horizon City, on Oct 17, 2023

They are very prompt in responding to whatever issue I have had

5.0
Verified Homeowner
Horizon City, on Dec 02, 2023

I’m hoping that I don’t run out of time on my Customer Care Service Request. With limited time to end in Dec. there is still 6 item’s pending from 20.

3.7
Verified Homeowner
Horizon City, TX, on Mar 28, 2024

Everything was great and smooth

5.0
Verified Homeowner
Horizon City, on Oct 13, 2023

Nos atienden cuando necesitamos ayuda. Lo que no me gustó la calidad del material.

4.0
Verified Homeowner
Horizon City, on Nov 12, 2023

Lack of care in build quality

4.0
Verified Homeowner
Horizon City, TX, on Mar 17, 2024

[Translated from ES] The good treatment of the seller Gastón [name removed]

5.0
Verified Homeowner
Horizon City, on Sep 26, 2023

Dont get an answer from warranty, long waiting process

2.2
Verified Homeowner
Horizon City, on Nov 03, 2023

Some basic things that should not have been missed, were. For example, the factory installed plug in the garbage disposal was not removed during installation, causing the dishwasher to drain into the sink overflow valve. The water catch pan under the furnace/ air conditioning unit was leaking, causing water marks on the ceiling of the garage, but we caught it before more damage was done. We have also had several pieces of vinyl flooring lift up, especially where an appliance or furniture is sitting on it. We have also noticed that the cabinet finish is not very durable. We do like the energy efficiency of our house, and the good neighborhood that it's in.

4.3
Verified Homeowner
Horizon City, TX, on Feb 12, 2024

We loved our experience w/ Desert View Homes! [name removed] and [name removed] had open communication w/ us from day one! They explained the process w/ details and made the process easy! We are very blessed we decided to purchase our first home w/ Desert View!

5.0
Verified Homeowner
Horizon City, on Aug 25, 2023

Fail to fix repairs that were promised to be repaired

3.4
Verified Homeowner
Horizon City, on Sep 22, 2023

Customer care service has been great, they reach out quick and respond to our requests on a timely manner!

4.5
Verified Homeowner
Horizon City, TX, on Jan 21, 2024

I loved how fast paced the process was from the beginning to closing. Even had us close early before Christmas!

5.0
Verified Homeowner
Horizon City, on Apr 27, 2023

I have enjoyed my home but I have been having issues with dirt coming into my home in the laundry room. My appliances constantly get full of dirt. [name removed] sure if something is not sealed right. I have also made claims in regards to my floor and have not heard back from anyone.

4.0
Verified Homeowner
Horizon City, on Aug 29, 2023

Que son rápidos y que ayudan a resolver el problema

5.0
Verified Homeowner
Horizon City, TX, on Jan 15, 2024

Overall the service was exceptional and had the best buying experience compared to another builder we bought years ago. A very clear difference. I would buy a Desert View Home again over any other builder.

4.9
Verified Homeowner
Horizon City, on Mar 10, 2023

I enjoyed the quality and service from desert view homes.

4.8
Verified Homeowner
Horizon City, on Jun 16, 2023

I havent had much experience yet

5.0
Verified Homeowner
Horizon City, TX, on Jan 11, 2024

I liked that I was given regular well detailed updates on the construction process of my home.

4.5
Verified Homeowner
Horizon City, on Mar 08, 2023

We disliked that our home had many last minute changes before our purchase. Our original choices were no longer available, and our home was not personalized to us.

3.2
Verified Homeowner
Horizon City, on May 15, 2023

[name removed] from warranty service has been of great service, he has answered our questions throughout our services and is always on time as scheduled. However, as far as the other employees that are to attend to our warranty request, in our case plumbing, were never on time as scheduled. We either had to wait a couple of hours or were rescheduled for another day.

3.3
Verified Homeowner
Horizon City, TX, on Jan 04, 2024

[Translated from ES] The treatment and help they gave us from the moment we went to see the model until we finalized the purchase

5.0
Verified Homeowner
Horizon City, on Mar 01, 2023

Good experience but it's kindda expensive, for the quality

3.7
Verified Homeowner
Horizon City, on Apr 26, 2023

I have requested three repairs and everything was taken care in a good timely. Also the lady who calls to schedule the repairs is very attentive.

5.0
Verified Homeowner
Horizon City, TX, on Nov 25, 2023

I like how [name removed] help me and explain all the questions about the house

5.0
Verified Homeowner
Horizon City, on Jan 01, 2023

Everyone was very helpful and communicated with me throughout the entire process

4.9
Verified Homeowner
Horizon City, on Mar 29, 2023

They came to fix some MINOR things, but never came back to fix the floor or my garage door. I have called and emailed and haven’t heard back. Very frustrating!

3.0
Verified Homeowner
Horizon City, TX, on Nov 18, 2023

My purchase experience was amazing being that is was my first time purchasing a home they thoroughly explained everything to me. I would highly recommend Desert View to anyone trying to purchase a home!

5.0
Verified Homeowner
Horizon City, on Jan 12, 2022

Lot of thinks have been breaking . they said they would come back and fix some thing and never did come back. Now have to sent an wirk order to see if they would come and fix it

3.4
Verified Homeowner
Horizon City, on Jan 28, 2023

The experience is great the representatives are awesome, however I still have a broken window frame that has not been addressed.

4.7
Verified Homeowner
Horizon City, TX, on Nov 07, 2023

[Translated from ES] The speed of delivery

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, TX, on Jun 18, 2024

Private Inspector found a good amount of issues including a missing tile on the roof, and took 3 weeks for me to get a missing break. If I was more on top of it probably would of been fixed fast but at the same time it was found during orientation and with private inspections so I assumed it was taken care of.

4.7
Verified Homeowner
Horizon City, TX, on Jun 16, 2024

Love my new home

5.0
Verified Homeowner
Horizon City, TX, on Jun 08, 2024

The entire Desert [name removed] Homes team is just outstanding. They are very porfessional and expierenced. They are all very polite and friendly. I would not hesitate to call them 'freinds' at any time.

5.0
Verified Homeowner
Horizon City, TX, on May 26, 2024

I like how I was answered any questions I had before moving in. Also, I liked how [name removed] was able to help us out through your whole loan process

5.0
Verified Homeowner
Horizon City, TX, on May 20, 2024

We were satisfied with the experience. Everything was explained to us and we felt comfortable with the process.

4.9
Verified Homeowner
Horizon City, TX, on May 09, 2024

Overall great communication throughout the entire process

5.0
Verified Homeowner
Horizon City, TX, on Apr 21, 2024

Every staff member was helpful with everything every question I had I got an answer back

4.9
Verified Homeowner
Horizon City, TX, on Apr 16, 2024

I like that the house is well build

5.0
Verified Homeowner
Horizon City, TX, on Apr 03, 2024

[Translated from ES] Price and Customer Service

4.6
Verified Homeowner
Horizon City, TX, on Mar 30, 2024

I liked Everything

4.9
Verified Homeowner
Horizon City, TX, on Mar 28, 2024

Everything was great and smooth

5.0
Verified Homeowner
Horizon City, TX, on Mar 17, 2024

[Translated from ES] The good treatment of the seller Gastón [name removed]

5.0
Verified Homeowner
Horizon City, TX, on Feb 12, 2024

We loved our experience w/ Desert View Homes! [name removed] and [name removed] had open communication w/ us from day one! They explained the process w/ details and made the process easy! We are very blessed we decided to purchase our first home w/ Desert View!

5.0
Verified Homeowner
Horizon City, TX, on Jan 21, 2024

I loved how fast paced the process was from the beginning to closing. Even had us close early before Christmas!

5.0
Verified Homeowner
Horizon City, TX, on Jan 15, 2024

Overall the service was exceptional and had the best buying experience compared to another builder we bought years ago. A very clear difference. I would buy a Desert View Home again over any other builder.

4.9
Verified Homeowner
Horizon City, TX, on Jan 11, 2024

I liked that I was given regular well detailed updates on the construction process of my home.

4.5
Verified Homeowner
Horizon City, TX, on Jan 04, 2024

[Translated from ES] The treatment and help they gave us from the moment we went to see the model until we finalized the purchase

5.0
Verified Homeowner
Horizon City, TX, on Nov 25, 2023

I like how [name removed] help me and explain all the questions about the house

5.0
Verified Homeowner
Horizon City, TX, on Nov 18, 2023

My purchase experience was amazing being that is was my first time purchasing a home they thoroughly explained everything to me. I would highly recommend Desert View to anyone trying to purchase a home!

5.0
Verified Homeowner
Horizon City, TX, on Nov 07, 2023

[Translated from ES] The speed of delivery

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Apr 26, 2024

The warranty is a joke

0.5
Verified Homeowner
Horizon City, on Apr 15, 2024

[Translated from ES] Speed

4.5
Verified Homeowner
Horizon City, on Apr 07, 2024

I like that the warranty service is done in a timely manner.

5.0
Verified Homeowner
Horizon City, on Mar 22, 2024

Nothing

5.0
Verified Homeowner
Horizon City, on Mar 11, 2024

Awesome service and treatment

4.5
Verified Homeowner
Horizon City, on Jan 29, 2024

I have disliked that for the celling cracks or anything related to that they can only fix it one time

5.0
Verified Homeowner
Horizon City, on Jan 17, 2024

The home came with missing parts, getting through warranty is difficult. Homes are made in a rapid pace leaving key steps exposed or unfinished.

1.9
Verified Homeowner
Horizon City, on Jan 11, 2024

They are super fast to get things fixed but honestly I I think things should not need to be fixed with a brand new home. Mounted a TV at my leaving room and some nails came out from the stud, the lotnolium flooring unglued from a corner. The sheet rock tape is visible in some parts of the house and its made of cheap material I wish I would've know all this before purchasing it. Other than that it's a wonderful area to live in.

4.7
Verified Homeowner
Horizon City, on Jan 01, 2024

So far my experience has been good

3.7
Verified Homeowner
Horizon City, on Dec 04, 2023

I put in a request for them to fix a crack in the concrete on the driveway. They did, but in doing so the scratched the bottom half of my driveway with the tractor and “repaired” the cracks only for them to reappear again.

4.1
Verified Homeowner
Horizon City, on Oct 17, 2023

They are very prompt in responding to whatever issue I have had

5.0
Verified Homeowner
Horizon City, on Oct 13, 2023

Nos atienden cuando necesitamos ayuda. Lo que no me gustó la calidad del material.

4.0
Verified Homeowner
Horizon City, on Sep 26, 2023

Dont get an answer from warranty, long waiting process

2.2
Verified Homeowner
Horizon City, on Sep 22, 2023

Customer care service has been great, they reach out quick and respond to our requests on a timely manner!

4.5
Verified Homeowner
Horizon City, on Aug 29, 2023

Que son rápidos y que ayudan a resolver el problema

5.0
Verified Homeowner
Horizon City, on Jun 16, 2023

I havent had much experience yet

5.0
Verified Homeowner
Horizon City, on May 15, 2023

[name removed] from warranty service has been of great service, he has answered our questions throughout our services and is always on time as scheduled. However, as far as the other employees that are to attend to our warranty request, in our case plumbing, were never on time as scheduled. We either had to wait a couple of hours or were rescheduled for another day.

3.3
Verified Homeowner
Horizon City, on Apr 26, 2023

I have requested three repairs and everything was taken care in a good timely. Also the lady who calls to schedule the repairs is very attentive.

5.0
Verified Homeowner
Horizon City, on Mar 29, 2023

They came to fix some MINOR things, but never came back to fix the floor or my garage door. I have called and emailed and haven’t heard back. Very frustrating!

3.0
Verified Homeowner
Horizon City, on Jan 28, 2023

The experience is great the representatives are awesome, however I still have a broken window frame that has not been addressed.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Horizon City, on Jun 14, 2024

Everyone was very nice and helpful the whole process they kept me informed the whole step of the way. My home is beautiful I love it.

4.9
Verified Homeowner
Horizon City, on Jun 12, 2024

Everything went well, however the tile they put in is starting to lift and peel off the floor

4.3
Verified Homeowner
Horizon City, on May 08, 2024

Plenty of unfinished things. The master bedroom exhaust already stopped working, my laminate floor is coming up along with a few more issues.

2.4
Verified Homeowner
Horizon City, on Mar 28, 2024

[Translated from ES] Good ubication

4.4
Verified Homeowner
Horizon City, on Mar 13, 2024

What I dislike was the painting of the doors, cabinets, we had things to be fix. What I like the price was in good offer.

4.2
Verified Homeowner
Horizon City, on Mar 03, 2024

Dislike the quality of stucco on the exterior and some finishes for example caulking.

4.0
Verified Homeowner
Horizon City, on Feb 25, 2024

[Translated from ES] The doseño

0.5
Verified Homeowner
Horizon City, on Jan 29, 2024

Everything has been good so far

4.9
Verified Homeowner
Horizon City, on Dec 26, 2023

I liked how willing to help they were.

4.1
Verified Homeowner
Horizon City, on Dec 03, 2023

Workmanship in my home is not up to par.. a lot of portly installed electrical sockets and light switches uneven floors , nails not hammered down on carpet , which we let them know about before signing we were told it would be fixed by the time we lived in but nothing was fixed .. and from other friends near by apparently we’re not the only ones with these issues

2.0
Verified Homeowner
Horizon City, on Dec 02, 2023

I’m hoping that I don’t run out of time on my Customer Care Service Request. With limited time to end in Dec. there is still 6 item’s pending from 20.

3.7
Verified Homeowner
Horizon City, on Nov 12, 2023

Lack of care in build quality

4.0
Verified Homeowner
Horizon City, on Nov 03, 2023

Some basic things that should not have been missed, were. For example, the factory installed plug in the garbage disposal was not removed during installation, causing the dishwasher to drain into the sink overflow valve. The water catch pan under the furnace/ air conditioning unit was leaking, causing water marks on the ceiling of the garage, but we caught it before more damage was done. We have also had several pieces of vinyl flooring lift up, especially where an appliance or furniture is sitting on it. We have also noticed that the cabinet finish is not very durable. We do like the energy efficiency of our house, and the good neighborhood that it's in.

4.3
Verified Homeowner
Horizon City, on Aug 25, 2023

Fail to fix repairs that were promised to be repaired

3.4
Verified Homeowner
Horizon City, on Apr 27, 2023

I have enjoyed my home but I have been having issues with dirt coming into my home in the laundry room. My appliances constantly get full of dirt. [name removed] sure if something is not sealed right. I have also made claims in regards to my floor and have not heard back from anyone.

4.0
Verified Homeowner
Horizon City, on Mar 10, 2023

I enjoyed the quality and service from desert view homes.

4.8
Verified Homeowner
Horizon City, on Mar 08, 2023

We disliked that our home had many last minute changes before our purchase. Our original choices were no longer available, and our home was not personalized to us.

3.2
Verified Homeowner
Horizon City, on Mar 01, 2023

Good experience but it's kindda expensive, for the quality

3.7
Verified Homeowner
Horizon City, on Jan 01, 2023

Everyone was very helpful and communicated with me throughout the entire process

4.9
Verified Homeowner
Horizon City, on Jan 12, 2022

Lot of thinks have been breaking . they said they would come back and fix some thing and never did come back. Now have to sent an wirk order to see if they would come and fix it

3.4
Verified Homeowner