Top Homebuilder Ratings & Reviews

Grand Homes

Cottonwood Creek

3 Homeowner Reviews Completed Jan 2025 - Apr 2025

Grand Homes << East

Overall Satisfaction

3.7
Customers' overall satisfaction
3.5
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

3.8

Purchase Experience

3.9

Home Personalization Experience

3.1

Construction Experience

3.1

Customer Care Experience

4.3

Home Readiness

4.1

Community Profile

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Our Mission is to improve the Quality of Life of our Customers, Employees and Trade Partners through the Grand Homes Experience.

With this uncompromising commitment, we are proud to present classic homes that have been engineered for enduring value, quality and style... providing you with countless choices that will fit your lifestyle.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Rowlett, Tx, on Mar 20, 2025

My first builder was terrible, his name is [name removed], the house had multiple problems

3.6
Verified Homeowner
Rowlett, Tx, on Jan 22, 2025

Sales team was phenomenal and process. Design interview process should be a bit more practical as we were hurried up tomake choices that we regret later. Since this is a house some people might love for the rest of their lives they would want to make sure they take their time to make the perfect selections and choices with ample amount of time up aheadof the interview. From a customer experience standpoint that would be create great positive feedback and from Grandhome standpoint the design interview process would be very quick and clearcut. Saving time, less stressful thereby creating room for more interviews within a day with effective results

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Rowlett, Tx, on Mar 20, 2025

My first builder was terrible, his name is [name removed], the house had multiple problems

3.6
Verified Homeowner
Rowlett, Tx, on Jan 22, 2025

Sales team was phenomenal and process. Design interview process should be a bit more practical as we were hurried up tomake choices that we regret later. Since this is a house some people might love for the rest of their lives they would want to make sure they take their time to make the perfect selections and choices with ample amount of time up aheadof the interview. From a customer experience standpoint that would be create great positive feedback and from Grandhome standpoint the design interview process would be very quick and clearcut. Saving time, less stressful thereby creating room for more interviews within a day with effective results

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet