Top Homebuilder Ratings & Reviews

Grand Homes

Kings Crossing

19 Homeowner Reviews Completed Aug 2021 - Feb 2023

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.9

Home Personalization Experience

4.7

Construction Experience

5.0

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.9

Community Profile

East: Kings Crossing homes

East: Kings Crossing homes

Located in the highly sought-after Allen school district, Kings Crossing offers 1-2 acre home sites and features a winding creek through the community. Discover the perfect blend of a family-friendly neighborhood while exploring nature's beauty at Kings Crossing in Parker. D Magazine rated Parker as the #1 most desirable Suburb in the DFW Metroplex. Collin County is ranked #14 in the Top 20 of the Best Places to Raise A Family according to Forbes.com.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Parker, on Oct 20, 2021

communication with corporate management could be a lot better, takes too long to get answers for any kind of inquires, sales staff still did not meet promises made at the time of signing contract

3.9
Verified Homeowner
Garland, TX, on Jan 19, 2022

Excellent folks. Very customer centric.

5.0
Verified Homeowner
Garland, on May 03, 2022

Love that fact that [name removed] is customer centric, knowledgeable and attentive

5.0
Verified Homeowner
Parker, on Sep 17, 2021

Everything has gone very well. Even after purchase, the follow-up attention we have received has exceeded my expectations.

5.0
Verified Homeowner
Parker, TX, on Dec 18, 2021

Loved the way [name removed] dealt with us throughout the process.

5.0
Verified Homeowner
Parker, on Apr 08, 2022

very timely and responsive. [name removed] is top notch.

5.0
Verified Homeowner
Parker, on Jul 15, 2021

The ability to rapidly overcome challenges during the build. The pandemic put added an unexpected hurdle in some supplies but the builder did a wonderful job communicating with me. I was out of the country during my entire build, which added another of stress but the Grand Homes team really did an amazing job to ease my worries.

5.0
Verified Homeowner
Parker, on Nov 15, 2021

Like - [name removed] and [name removed] are very responsive to our concerns Dislike - Repairs were postponed over and over again. There were many no show days from sub contractors.

3.6
Verified Homeowner
Parker, TX, on Dec 04, 2021

Like: Extremely satisfied with the support, communication and cooperation we got during the construction and after closing from [name removed] Dislike: Design consultant did not inform us some of the options that typically comes with home - like a light on top of garage.

4.6
Verified Homeowner
Parker, on Feb 08, 2021

My home warranty has met or exceeded my expectations.

5.0
Verified Homeowner
Parker, on May 19, 2021

So far my home appears to be built well and I am pleased with that. The only thing I was not pleased with was my salesperson and Grand Homes loan officers.

4.4
Verified Homeowner
Parker, TX, on May 20, 2021

[name removed] is awesome, very thorough and a responsible builder. He followed through on any issues we noticed even after we moved in. He is a great asset to Grand Homes. [name removed] was great to work with during the contract execution and building period. [name removed] is a very creative designer and helped us making appropriate selections during design phase. Our referral (my brother [name removed] - a current Grand Home Owner in Sachse) has not received his referral bonus yet. Sounds like they can not locate the form we filled out on April 21, 2020. Hopefully, Grand Home will honor the promise.

5.0
Verified Homeowner
Parker, TX, on Dec 19, 2020

We had a wonderful experience! Building a home this size is not an easy task. We had a supportive team from start to finish. I am so grateful to everyone from grand for helping us build our dream home. I would like to specifically mention our build manager, [name removed]. He has been wonderful and gone above and beyond to make sure we are happy and well taken care of. We can’t thank him enough!

5.0
Verified Homeowner
Parker, on Jan 13, 2021

Prompt response. Clean job.

4.6
Verified Homeowner
Parker, on Mar 26, 2021

We absolutely LOVED our builder, [name removed]!! He was an absolute gem!! His attention to detail and thoroughness are second to now! I struggle to find anything we disliked because every issue that arose [name removed] handled it expeditiously! He went far above and beyond what we expected. And to this day we still him occasionally and he is always willing to help with anything!!! He is phenomenal!

5.0
Verified Homeowner
Parker, on Apr 30, 2020

The responsiveness of the team and the quality of the build

4.5
Verified Homeowner
Parker, TX, on Dec 01, 2020

Like - Construction Manager [name removed] was accomodating and personable Dislike - Communication was poor , Many mistakes from Trades including MAJOR ones.

4.2
Verified Homeowner
Parker, on Dec 10, 2020

Disliked that they went through several warranty guys, however I like that every problem I have had, they have tried to rectify.

5.0
Verified Homeowner
Parker, on Feb 16, 2020

The Builder, [name removed] was just AWESOME along with QA rep [name removed]. These gentlemen are just phenomenal!!

4.2
Verified Homeowner
Parker, TX, on Oct 15, 2020

Wonderful service and great help from the selling agent -[name removed], and from the builder - [name removed]. The whole process was too long (total 14 months since May 2019 to Sep 2020).

5.0
Verified Homeowner
Parker, on Nov 12, 2020

The turnover and follow up have left a void in getting things fixed and completed in a timely manner.

2.7
Verified Homeowner
Parker, on Jan 15, 2020

There is not one good thing I can say about my experience with Grand Homes. I am very disappointed and if I was to purchase again grand Homes will definitely not a choice of mine.

2.8
Verified Homeowner
Parker, TX, on Oct 09, 2020

The purchase experience was smooth once I understood the "Making Value" term.

4.2
Verified Homeowner
Parker, on Oct 14, 2020

The people have been extraordinary! I have never experienced customer service like the kind given at Grand!! The builder, [name removed], in our community has been beyond exceptional! He has far exceeded what I would expect from a builder! He is always available, quickly returns your phone calls and has a remedy for every problem. I honestly don’t think our experience with Grand would be the same if he were not involved, he has made ALL the difference!

5.0
Verified Homeowner
Parker, on Jun 21, 2019

Architecture and overall house plan.

3.2
Verified Homeowner
Parker, on Jun 17, 2020

Warranty dept. has been great but they are extremely limited to what they can do. I have had huge mistakes done at my homes which were not repairable by warranty dept.

1.7
Verified Homeowner
Parker, TX, on Jul 18, 2020

My process went very smoothly and I was satisfied with everything except Grand Homes financing department, therefore I went through my bank. However, the builder who was assigned to oversee everything was very detailed and thorough. He informed me of every step and kept me up to date when things happened. [name removed] only that, if I didn’t like something, he did his best to ensure I was satisfied.

4.4
Verified Homeowner
Parker, on May 08, 2019

The builder understand my issues and or concern and has come out as a courtesy to fix/repair as part of the warranty.

4.9
Verified Homeowner
Parker, on Feb 25, 2020

Really helpfull

5.0
Verified Homeowner
Parker, TX, on Jun 04, 2020

The Builder!!! [name removed]!!!! When we first met him, he enthusiastically told us all about the community and specifically mentioned all our neighbors by name. He knew their families, their jobs, and their hobbies. And I thought "how does this guy know everyone?" Well through the course of the build I found out how. [name removed] takes his time to know the customer!! He REALLY loves Grand Homes and he wants you, the customer, to love Grand too! He is absolutely phenomenal and goes above and beyond- from the little details such as remembering your name to the big details of building the house.

5.0
Verified Homeowner
Parker, on Mar 19, 2019

They screwed up drafting my final diagrams from my selections and PSAs. Missing half of them. nearly into a year after closing too, they are yet to give my selections. Seems like I had to seek justice in the court of law.

4.0
Verified Homeowner
Parker, on Feb 14, 2020

I think [name removed] has done an amazing job. He has really watched out for us on our house and been so attentive to things that need to be worked on. I can always count on him.

5.0
Verified Homeowner
Parker, TX, on May 15, 2020

Customer service at every steps

5.0
Verified Homeowner
Parker, on Sep 08, 2018

I love the follow up from [name removed] in the warantee department. He has made our experience amazing because any concerns we have he immediatly addresses. I think that follow up has made our experience with Grand Home exceptional.

4.4
Verified Homeowner
Parker, on Nov 29, 2019

Fixing items in timely fashion

2.0
Verified Homeowner
Parker, TX, on Feb 23, 2020

The best part was how helpful [name removed] has been after closing. Everybody says “don’t close until the punch list is complete because you’ll never hear from your builder after they have your money”, but [name removed] has been the complete opposite of that. He has been incredibly responsive and helpful, more than even before we closed!

4.8
Verified Homeowner
Parker, on Jun 10, 2018

Great buider. This is my second Grand Homes home.

5.0
Verified Homeowner
Parker, on Oct 24, 2019

Gets things done sooner and makes sure the issue is addressed properly.

4.5
Verified Homeowner
Allen, TX, on Jan 02, 2020

The sales representative [name removed] and the builder [name removed] are an asset for Grand Homes

4.1
Verified Homeowner
Parker, on Apr 30, 2018

[name removed] did a phenomenal job

4.7
Verified Homeowner
Parker, TX, on May 10, 2019

The sales agent, [name removed]. She has an infectious POSITIVE attitude.

2.8
Verified Homeowner
Parker, on Sep 12, 2019

There is nothing I could say good about Grand Homes at the moment. If I had to do it all over Grand Homes will not be a choice for me.

0.5
Verified Homeowner
Parker, on Oct 23, 2017

Grand homes offers warranty and guarantees that other companies do not commit to.

4.6
Verified Homeowner
Parker, TX, on Oct 05, 2018

Working with the project manager specifically [name removed] and [name removed] has been a pleasure. They have been very helpful and made this process much easier

4.7
Verified Homeowner
Parker, on Sep 07, 2019

The kindness of our Warranty contact [name removed] and his attention to details that are important to us.

4.7
Verified Homeowner
Parker, on Aug 25, 2017

This was the worst home buying experience, when i answered these questions about the home builder I am referring to Grand Homes. I was lied to on many occasions, and when I brought it to their attention they used every excuse to cut a corner and provide me a subpar resolution with very low quality products. they use very poor quality products and supplies in their high end homes, stuff you can get at Lowes off the shelves, and or from a discount site such as Amazon, very poor quality. If I didn't like their work or response they would just have their lawyer send me an email threatening me and telling me I had to accept the poor quality or loose my life savings I put up for a deposit. The superintendent who built the home ([name removed]) did everything he could within his control to build the best home within his control. He is the only reason we agreed to close on the home.

3.1
Verified Homeowner
Parker, TX, on Sep 21, 2018

Grand's Architecture, there sales guy was great and people at the design studio were great, they changed three builders which was not a good experience, the process slowed down a lot.

3.6
Verified Homeowner
Parker, on Jan 25, 2019

[name removed] is prompt to issues and or concerns and addresses them prompt. He also personally helps with minor issues fixes them at hand.

5.0
Verified Homeowner
Parker, on May 26, 2017

Sales staff not totally forth going with property details.

3.7
Verified Homeowner
Parker, TX, on Sep 08, 2018

We like that fact that we were able to customize our house and work with the builder throughout the process and see how it the build through each process.

4.9
Verified Homeowner
Parker, on Jan 05, 2019

[name removed]’s response to emails has been great. Other than that, warranty process seems poor, unorganized with no real resolutions.

1.0
Verified Homeowner
Parker, on Jul 23, 2016

After the pool was finished, the resodding was done very shoddily. The ground was not properly prepared. The sod was laid down on top of rocks. The sod was not rolled afterwards. The sprinkler system was set up incorrectly to properly water the new sod. It wasn't even a half-!@#$% job. I'm not sure if it was even a quarter-!@#$% job.

4.9
Verified Homeowner
Parker, TX, on Sep 09, 2017

Good service & friendly

5.0
Verified Homeowner
Parker, on Mar 15, 2018

During the time we were building our home with Grand we had lost our builder and had to deal with starting new with someone else. There were many things that were done incorrectly and there were delays in our build time. The single reasons why I am rating Grand Homes at 10 now is because of [name removed]. He is the person that has taken our mediocre experience with Grand to an exceptional experience. [name removed] is so responsive and has handled every issue we have had so far very quickly and is always available to help. I think [name removed] needs to be recognized for his hard work and I would be happy to speak to his manager/supervisor as well to tell them my experience.

5.0
Verified Homeowner
Parker, on Dec 27, 2016

Keeping a scheduled commitment has often been a problem

4.0
Verified Homeowner
Parker, TX, on Feb 10, 2017

I have never been involved in a transaction where I have been treated the way I was treated. The lies, the deception, and threats were overwhelming. Had I not already invested my life savings in a down payment, which would have left me homeless, I would not have completed this purchase based on how I was treated.

2.8
Verified Homeowner
Parker, on May 05, 2016

Awesome people

5.0
Verified Homeowner
Parker, TX, on Oct 26, 2016

Several misleading or not disclosed issues regarding the property. Commitments not met when scheduled. Issues dropped when original builder agent left for medical reasons.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Garland, TX, on Jan 19, 2022

Excellent folks. Very customer centric.

5.0
Verified Homeowner
Parker, TX, on Dec 18, 2021

Loved the way [name removed] dealt with us throughout the process.

5.0
Verified Homeowner
Parker, TX, on Dec 04, 2021

Like: Extremely satisfied with the support, communication and cooperation we got during the construction and after closing from [name removed] Dislike: Design consultant did not inform us some of the options that typically comes with home - like a light on top of garage.

4.6
Verified Homeowner
Parker, TX, on May 20, 2021

[name removed] is awesome, very thorough and a responsible builder. He followed through on any issues we noticed even after we moved in. He is a great asset to Grand Homes. [name removed] was great to work with during the contract execution and building period. [name removed] is a very creative designer and helped us making appropriate selections during design phase. Our referral (my brother [name removed] - a current Grand Home Owner in Sachse) has not received his referral bonus yet. Sounds like they can not locate the form we filled out on April 21, 2020. Hopefully, Grand Home will honor the promise.

5.0
Verified Homeowner
Parker, TX, on Dec 19, 2020

We had a wonderful experience! Building a home this size is not an easy task. We had a supportive team from start to finish. I am so grateful to everyone from grand for helping us build our dream home. I would like to specifically mention our build manager, [name removed]. He has been wonderful and gone above and beyond to make sure we are happy and well taken care of. We can’t thank him enough!

5.0
Verified Homeowner
Parker, TX, on Dec 01, 2020

Like - Construction Manager [name removed] was accomodating and personable Dislike - Communication was poor , Many mistakes from Trades including MAJOR ones.

4.2
Verified Homeowner
Parker, TX, on Oct 15, 2020

Wonderful service and great help from the selling agent -[name removed], and from the builder - [name removed]. The whole process was too long (total 14 months since May 2019 to Sep 2020).

5.0
Verified Homeowner
Parker, TX, on Oct 09, 2020

The purchase experience was smooth once I understood the "Making Value" term.

4.2
Verified Homeowner
Parker, TX, on Jul 18, 2020

My process went very smoothly and I was satisfied with everything except Grand Homes financing department, therefore I went through my bank. However, the builder who was assigned to oversee everything was very detailed and thorough. He informed me of every step and kept me up to date when things happened. [name removed] only that, if I didn’t like something, he did his best to ensure I was satisfied.

4.4
Verified Homeowner
Parker, TX, on Jun 04, 2020

The Builder!!! [name removed]!!!! When we first met him, he enthusiastically told us all about the community and specifically mentioned all our neighbors by name. He knew their families, their jobs, and their hobbies. And I thought "how does this guy know everyone?" Well through the course of the build I found out how. [name removed] takes his time to know the customer!! He REALLY loves Grand Homes and he wants you, the customer, to love Grand too! He is absolutely phenomenal and goes above and beyond- from the little details such as remembering your name to the big details of building the house.

5.0
Verified Homeowner
Parker, TX, on May 15, 2020

Customer service at every steps

5.0
Verified Homeowner
Parker, TX, on Feb 23, 2020

The best part was how helpful [name removed] has been after closing. Everybody says “don’t close until the punch list is complete because you’ll never hear from your builder after they have your money”, but [name removed] has been the complete opposite of that. He has been incredibly responsive and helpful, more than even before we closed!

4.8
Verified Homeowner
Allen, TX, on Jan 02, 2020

The sales representative [name removed] and the builder [name removed] are an asset for Grand Homes

4.1
Verified Homeowner
Parker, TX, on May 10, 2019

The sales agent, [name removed]. She has an infectious POSITIVE attitude.

2.8
Verified Homeowner
Parker, TX, on Oct 05, 2018

Working with the project manager specifically [name removed] and [name removed] has been a pleasure. They have been very helpful and made this process much easier

4.7
Verified Homeowner
Parker, TX, on Sep 21, 2018

Grand's Architecture, there sales guy was great and people at the design studio were great, they changed three builders which was not a good experience, the process slowed down a lot.

3.6
Verified Homeowner
Parker, TX, on Sep 08, 2018

We like that fact that we were able to customize our house and work with the builder throughout the process and see how it the build through each process.

4.9
Verified Homeowner
Parker, TX, on Sep 09, 2017

Good service & friendly

5.0
Verified Homeowner
Parker, TX, on Feb 10, 2017

I have never been involved in a transaction where I have been treated the way I was treated. The lies, the deception, and threats were overwhelming. Had I not already invested my life savings in a down payment, which would have left me homeless, I would not have completed this purchase based on how I was treated.

2.8
Verified Homeowner
Parker, TX, on Oct 26, 2016

Several misleading or not disclosed issues regarding the property. Commitments not met when scheduled. Issues dropped when original builder agent left for medical reasons.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Garland, on May 03, 2022

Love that fact that [name removed] is customer centric, knowledgeable and attentive

5.0
Verified Homeowner
Parker, on Apr 08, 2022

very timely and responsive. [name removed] is top notch.

5.0
Verified Homeowner
Parker, on Nov 15, 2021

Like - [name removed] and [name removed] are very responsive to our concerns Dislike - Repairs were postponed over and over again. There were many no show days from sub contractors.

3.6
Verified Homeowner
Parker, on Feb 08, 2021

My home warranty has met or exceeded my expectations.

5.0
Verified Homeowner
Parker, on Jan 13, 2021

Prompt response. Clean job.

4.6
Verified Homeowner
Parker, on Dec 10, 2020

Disliked that they went through several warranty guys, however I like that every problem I have had, they have tried to rectify.

5.0
Verified Homeowner
Parker, on Nov 12, 2020

The turnover and follow up have left a void in getting things fixed and completed in a timely manner.

2.7
Verified Homeowner
Parker, on Oct 14, 2020

The people have been extraordinary! I have never experienced customer service like the kind given at Grand!! The builder, [name removed], in our community has been beyond exceptional! He has far exceeded what I would expect from a builder! He is always available, quickly returns your phone calls and has a remedy for every problem. I honestly don’t think our experience with Grand would be the same if he were not involved, he has made ALL the difference!

5.0
Verified Homeowner
Parker, on Jun 17, 2020

Warranty dept. has been great but they are extremely limited to what they can do. I have had huge mistakes done at my homes which were not repairable by warranty dept.

1.7
Verified Homeowner
Parker, on Feb 25, 2020

Really helpfull

5.0
Verified Homeowner
Parker, on Feb 14, 2020

I think [name removed] has done an amazing job. He has really watched out for us on our house and been so attentive to things that need to be worked on. I can always count on him.

5.0
Verified Homeowner
Parker, on Nov 29, 2019

Fixing items in timely fashion

2.0
Verified Homeowner
Parker, on Oct 24, 2019

Gets things done sooner and makes sure the issue is addressed properly.

4.5
Verified Homeowner
Parker, on Sep 12, 2019

There is nothing I could say good about Grand Homes at the moment. If I had to do it all over Grand Homes will not be a choice for me.

0.5
Verified Homeowner
Parker, on Sep 07, 2019

The kindness of our Warranty contact [name removed] and his attention to details that are important to us.

4.7
Verified Homeowner
Parker, on Jan 25, 2019

[name removed] is prompt to issues and or concerns and addresses them prompt. He also personally helps with minor issues fixes them at hand.

5.0
Verified Homeowner
Parker, on Jan 05, 2019

[name removed]’s response to emails has been great. Other than that, warranty process seems poor, unorganized with no real resolutions.

1.0
Verified Homeowner
Parker, on Mar 15, 2018

During the time we were building our home with Grand we had lost our builder and had to deal with starting new with someone else. There were many things that were done incorrectly and there were delays in our build time. The single reasons why I am rating Grand Homes at 10 now is because of [name removed]. He is the person that has taken our mediocre experience with Grand to an exceptional experience. [name removed] is so responsive and has handled every issue we have had so far very quickly and is always available to help. I think [name removed] needs to be recognized for his hard work and I would be happy to speak to his manager/supervisor as well to tell them my experience.

5.0
Verified Homeowner
Parker, on Dec 27, 2016

Keeping a scheduled commitment has often been a problem

4.0
Verified Homeowner
Parker, on May 05, 2016

Awesome people

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Parker, on Oct 20, 2021

communication with corporate management could be a lot better, takes too long to get answers for any kind of inquires, sales staff still did not meet promises made at the time of signing contract

3.9
Verified Homeowner
Parker, on Sep 17, 2021

Everything has gone very well. Even after purchase, the follow-up attention we have received has exceeded my expectations.

5.0
Verified Homeowner
Parker, on Jul 15, 2021

The ability to rapidly overcome challenges during the build. The pandemic put added an unexpected hurdle in some supplies but the builder did a wonderful job communicating with me. I was out of the country during my entire build, which added another of stress but the Grand Homes team really did an amazing job to ease my worries.

5.0
Verified Homeowner
Parker, on May 19, 2021

So far my home appears to be built well and I am pleased with that. The only thing I was not pleased with was my salesperson and Grand Homes loan officers.

4.4
Verified Homeowner
Parker, on Mar 26, 2021

We absolutely LOVED our builder, [name removed]!! He was an absolute gem!! His attention to detail and thoroughness are second to now! I struggle to find anything we disliked because every issue that arose [name removed] handled it expeditiously! He went far above and beyond what we expected. And to this day we still him occasionally and he is always willing to help with anything!!! He is phenomenal!

5.0
Verified Homeowner
Parker, on Apr 30, 2020

The responsiveness of the team and the quality of the build

4.5
Verified Homeowner
Parker, on Feb 16, 2020

The Builder, [name removed] was just AWESOME along with QA rep [name removed]. These gentlemen are just phenomenal!!

4.2
Verified Homeowner
Parker, on Jan 15, 2020

There is not one good thing I can say about my experience with Grand Homes. I am very disappointed and if I was to purchase again grand Homes will definitely not a choice of mine.

2.8
Verified Homeowner
Parker, on Jun 21, 2019

Architecture and overall house plan.

3.2
Verified Homeowner
Parker, on May 08, 2019

The builder understand my issues and or concern and has come out as a courtesy to fix/repair as part of the warranty.

4.9
Verified Homeowner
Parker, on Mar 19, 2019

They screwed up drafting my final diagrams from my selections and PSAs. Missing half of them. nearly into a year after closing too, they are yet to give my selections. Seems like I had to seek justice in the court of law.

4.0
Verified Homeowner
Parker, on Sep 08, 2018

I love the follow up from [name removed] in the warantee department. He has made our experience amazing because any concerns we have he immediatly addresses. I think that follow up has made our experience with Grand Home exceptional.

4.4
Verified Homeowner
Parker, on Jun 10, 2018

Great buider. This is my second Grand Homes home.

5.0
Verified Homeowner
Parker, on Apr 30, 2018

[name removed] did a phenomenal job

4.7
Verified Homeowner
Parker, on Oct 23, 2017

Grand homes offers warranty and guarantees that other companies do not commit to.

4.6
Verified Homeowner
Parker, on Aug 25, 2017

This was the worst home buying experience, when i answered these questions about the home builder I am referring to Grand Homes. I was lied to on many occasions, and when I brought it to their attention they used every excuse to cut a corner and provide me a subpar resolution with very low quality products. they use very poor quality products and supplies in their high end homes, stuff you can get at Lowes off the shelves, and or from a discount site such as Amazon, very poor quality. If I didn't like their work or response they would just have their lawyer send me an email threatening me and telling me I had to accept the poor quality or loose my life savings I put up for a deposit. The superintendent who built the home ([name removed]) did everything he could within his control to build the best home within his control. He is the only reason we agreed to close on the home.

3.1
Verified Homeowner
Parker, on May 26, 2017

Sales staff not totally forth going with property details.

3.7
Verified Homeowner
Parker, on Jul 23, 2016

After the pool was finished, the resodding was done very shoddily. The ground was not properly prepared. The sod was laid down on top of rocks. The sod was not rolled afterwards. The sprinkler system was set up incorrectly to properly water the new sod. It wasn't even a half-!@#$% job. I'm not sure if it was even a quarter-!@#$% job.

4.9
Verified Homeowner