Top Homebuilder Ratings & Reviews

Grand Homes

Park Place

6 Homeowner Reviews Completed Mar 2026 - Sep 2026

Grand Homes << North

Overall Satisfaction

4.5
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.6

Purchase Experience

4.7

Home Personalization Experience

4.4

Construction Experience

4.7

Customer Care Experience

4.6

Home Readiness

4.6

Community Profile

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Our Mission is to improve the Quality of Life of our Customers, Employees and Trade Partners through the Grand Homes Experience.

With this uncompromising commitment, we are proud to present classic homes that have been engineered for enduring value, quality and style... providing you with countless choices that will fit your lifestyle.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Prosper, TX, on Jul 20, 2026

Consistent communication and follow up by builder (Zeke) and Mary (Sales)

5.0
Verified Homeowner
Prosper, on Sep 02, 2026

The Grand Homes Sales Department was instrumental in making the home building process smooth and straightforwaed. I received great guidance when picking the right lot to suit the elevation I chose. My sales person was wonderful and extremely knowledgeable about every detail of building homes designed by the builder. She directed me to the Design Center team, who was phenomenal and highly knowledgeable about all the finishing accessories needed for a new build. Selecting my options at the Design Center was very helpful and having the Grand Homes teams involved made the enrire processs stress-free. The warranty team has been great at addressing any concern quickly and professionally. Shortly after I moved in,the tean visited to introduce themselves to my family me, they showed us how to properly operate the appliances and various features through out the house and answered all our questions about future warranty coverage. [name removed] and his team clearly demonstrated how to regulate HVC, Hot water tanks, sprinker system in the garage, and other systems. Overall, my experience has been very postive and i am happy to have had such a wonderful experince with my Builder and all the teams.

5.0
Verified Homeowner
Prosper, TX, on Jul 15, 2026

The quality of the paint was not at the level of a premium home. It’s the worst I’ve ever seen. Undersized AC for the upper floor. The unit cannot keep up with the load and runs nonstop and never gets the temp below 75F. Other minor things that I trust would be taken care of as part of the warranty process.

4.2
Verified Homeowner
Prosper, TX, on Jul 13, 2026

Marie did a great job with the assist on the deal to close home. She was fantastic. I’ll recommend her to new buyers because she cares about the customer not just a sales pitch. Overall the Grand home team including the builder were fantastic.

5.0
Verified Homeowner
Prosper, TX, on Jun 18, 2026

Our bathroom tiles came out pretty bad with high variations that was not expected. Grand Home didn't help to change it which was very unfortunate. Also, we were denied multiple time for small change requests where as grand home changed our selection 2-3 times (bathtub, laminate floor, etc) due to unavailability.

3.9
Verified Homeowner
Prosper, TX, on Mar 31, 2026

The teams at GH made building my new home an easy experience. From sales to the end with my builder and warranty person it was a pleasure. Thank you

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Prosper, TX, on Jul 20, 2026

Consistent communication and follow up by builder (Zeke) and Mary (Sales)

5.0
Verified Homeowner
Prosper, TX, on Jul 15, 2026

The quality of the paint was not at the level of a premium home. It’s the worst I’ve ever seen. Undersized AC for the upper floor. The unit cannot keep up with the load and runs nonstop and never gets the temp below 75F. Other minor things that I trust would be taken care of as part of the warranty process.

4.2
Verified Homeowner
Prosper, TX, on Jul 13, 2026

Marie did a great job with the assist on the deal to close home. She was fantastic. I’ll recommend her to new buyers because she cares about the customer not just a sales pitch. Overall the Grand home team including the builder were fantastic.

5.0
Verified Homeowner
Prosper, TX, on Jun 18, 2026

Our bathroom tiles came out pretty bad with high variations that was not expected. Grand Home didn't help to change it which was very unfortunate. Also, we were denied multiple time for small change requests where as grand home changed our selection 2-3 times (bathtub, laminate floor, etc) due to unavailability.

3.9
Verified Homeowner
Prosper, TX, on Mar 31, 2026

The teams at GH made building my new home an easy experience. From sales to the end with my builder and warranty person it was a pleasure. Thank you

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Prosper, on Sep 02, 2026

The Grand Homes Sales Department was instrumental in making the home building process smooth and straightforwaed. I received great guidance when picking the right lot to suit the elevation I chose. My sales person was wonderful and extremely knowledgeable about every detail of building homes designed by the builder. She directed me to the Design Center team, who was phenomenal and highly knowledgeable about all the finishing accessories needed for a new build. Selecting my options at the Design Center was very helpful and having the Grand Homes teams involved made the enrire processs stress-free. The warranty team has been great at addressing any concern quickly and professionally. Shortly after I moved in,the tean visited to introduce themselves to my family me, they showed us how to properly operate the appliances and various features through out the house and answered all our questions about future warranty coverage. [name removed] and his team clearly demonstrated how to regulate HVC, Hot water tanks, sprinker system in the garage, and other systems. Overall, my experience has been very postive and i am happy to have had such a wonderful experince with my Builder and all the teams.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet