Top Homebuilder Ratings & Reviews

Grand Homes

Providence Cove

3 Homeowner Reviews Completed Jan 2026 - Feb 2026

Grand Homes << North-East

Overall Satisfaction

4.8
Customers' overall satisfaction
5.0
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.4

Purchase Experience

5.0

Home Personalization Experience

5.0

Construction Experience

5.0

Customer Care Experience

4.9

Home Readiness

4.5

Community Profile

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Our Mission is to improve the Quality of Life of our Customers, Employees and Trade Partners through the Grand Homes Experience.

With this uncompromising commitment, we are proud to present classic homes that have been engineered for enduring value, quality and style... providing you with countless choices that will fit your lifestyle.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Feb 06, 2026

I have an amazing experience when it comes to customer service ([name removed]) and home builder( [name removed]). The one thing that me and my wife didn’t like is the base standard design selection. You must add more selection for base standard countertops, tiles and carpets. Cheaper small homes in the area have better base standards. We are disappointed on the selection you have at the design center.

4.7
Verified Homeowner
McKinney, TX, on Jan 29, 2026

Most of our experience was positive, from working with [name removed], our sales representative, to our designer [name removed], and our builder [name removed]. One area we were disappointed with was Grand Homes changing the design of the breakfast area after our meeting with the designer and then expecting us to catch this change during the final review before construction. As a result, the chandelier is not centered in the breakfast area. [name removed] has been helpful in trying to figure out possible solutions; however, there is still a possibility that we may need to cover some of the costs ourselves, which has been somewhat disappointing given the overall investment with Grand Homes.

4.8
Verified Homeowner
McKinney, TX, on Jan 14, 2026

Clear communication Fast and efficient workflow without compromising quality Excellent customer support

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

McKinney, TX, on Feb 06, 2026

I have an amazing experience when it comes to customer service ([name removed]) and home builder( [name removed]). The one thing that me and my wife didn’t like is the base standard design selection. You must add more selection for base standard countertops, tiles and carpets. Cheaper small homes in the area have better base standards. We are disappointed on the selection you have at the design center.

4.7
Verified Homeowner
McKinney, TX, on Jan 29, 2026

Most of our experience was positive, from working with [name removed], our sales representative, to our designer [name removed], and our builder [name removed]. One area we were disappointed with was Grand Homes changing the design of the breakfast area after our meeting with the designer and then expecting us to catch this change during the final review before construction. As a result, the chandelier is not centered in the breakfast area. [name removed] has been helpful in trying to figure out possible solutions; however, there is still a possibility that we may need to cover some of the costs ourselves, which has been somewhat disappointing given the overall investment with Grand Homes.

4.8
Verified Homeowner
McKinney, TX, on Jan 14, 2026

Clear communication Fast and efficient workflow without compromising quality Excellent customer support

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet