Top Homebuilder Ratings & Reviews

Grand Homes

River Crest

11 Homeowner Reviews Completed Nov 2019 - Oct 2021

Overall Satisfaction

4.1
Customers' overall satisfaction
4.1
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.0

Home Personalization Experience

3.7

Construction Experience

4.1

Customer Care Experience

4.1

Home Readiness

4.1

Installation & Workmanship

4.1

Community Profile

Grand Homes logo

East: River Crest homes

East: River Crest homes

Welcome to Rivercrest Park, our newest exclusive neighborhood in the heart of Allen Texas. Families can enjoy multiple parks within walking distance, ensuring fun for all ages. Students will attend the highly competitive Allen Independent School District where residents are within walking distance to each school, including Reed Elementary, Curtis Middle, Lowery Freshman Center, and Allen High School.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Allen, on Aug 31, 2021

The response was quick and was taken care quickly

5.0
Verified Homeowner
Allen, TX, on Oct 06, 2021

None

5.0
Verified Homeowner
Allen, on May 02, 2019

[name removed] has been incredibly responsive and helpful in our weeks after purchasing.

5.0
Verified Homeowner
Allen, TX, on May 22, 2021

I disliked nothing! Very satisfied with the whole process and everything went smoothly. I appreciate the smooth transaction and the nice people who helped me each step of the way to get this house. Thank you all

5.0
Verified Homeowner
Allen, on Mar 07, 2019

[name removed] is very friendly and he always looks for an answer

4.5
Verified Homeowner
Allen, TX, on Apr 06, 2021

Overall experience starting from sale, help with mortgage, builder, building experience everything great. One thing missing in the community is lack of amenities like Play area for kids.

5.0
Verified Homeowner
Allen, on Jan 14, 2019

They understood my needs and helped me.

4.5
Verified Homeowner
Allen, TX, on Apr 06, 2021

Design center could use more modern hardware and need to be more knowledgeable on things such as we were told there’s no light in certain area when there was lights there luckily [name removed] and [name removed] know their job and move the can lights we paid extra for in another area. Also, would’ve help if we were told by the design center about upgrading the thermostat to WiFi version for only the $100 each instead getting ripoff by the installation company for $350 each where now I can choose to be ripoff or don’t change to a WiFi thermostat because it’ll void the warranty.

4.9
Verified Homeowner
Allen, TX, on Jan 23, 2020

Great experience

4.9
Verified Homeowner
Allen, TX, on Jan 04, 2020

Our foreman/builder [name removed] was the most instrumental part in keeping us from walking away during the build process. This score is reflective of his work and commitment to serving the clients. He was very helpful in cleaning up after the previous builder [name removed]

4.0
Verified Homeowner
Allen, TX, on Oct 25, 2019

[name removed] and [name removed] are exceptional to work with through the process. They are the front end where buyers interact with Grand. Without them and their exceptional service there would be no sale.

5.0
Verified Homeowner
Allen, TX, on Oct 21, 2019

We met our really knowledgable and friendly sale [name removed]. She did a good job.

4.0
Verified Homeowner
Alle N, TX, on Oct 01, 2019

A very nice home.

5.0
Verified Homeowner
Allen, TX, on Aug 31, 2019

The professionalism and the willingness the staff showed when meeting our needs, addressing our concerns, answering questions, and keeping us updated at all times.

5.0
Verified Homeowner
Allen, TX, on Apr 12, 2019

Home designing. The home design center was nice and the interior designer was very helpful

4.5
Verified Homeowner
Allen, TX, on Sep 23, 2018

The communication with the builder during the construction ([name removed]), the sales team also was very responsive

4.4
Verified Homeowner
Allen, TX, on Aug 18, 2018

Good

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Allen, TX, on Oct 06, 2021

None

5.0
Verified Homeowner
Allen, TX, on May 22, 2021

I disliked nothing! Very satisfied with the whole process and everything went smoothly. I appreciate the smooth transaction and the nice people who helped me each step of the way to get this house. Thank you all

5.0
Verified Homeowner
Allen, TX, on Apr 06, 2021

Overall experience starting from sale, help with mortgage, builder, building experience everything great. One thing missing in the community is lack of amenities like Play area for kids.

5.0
Verified Homeowner
Allen, TX, on Apr 06, 2021

Design center could use more modern hardware and need to be more knowledgeable on things such as we were told there’s no light in certain area when there was lights there luckily [name removed] and [name removed] know their job and move the can lights we paid extra for in another area. Also, would’ve help if we were told by the design center about upgrading the thermostat to WiFi version for only the $100 each instead getting ripoff by the installation company for $350 each where now I can choose to be ripoff or don’t change to a WiFi thermostat because it’ll void the warranty.

4.9
Verified Homeowner
Allen, TX, on Jan 23, 2020

Great experience

4.9
Verified Homeowner
Allen, TX, on Jan 04, 2020

Our foreman/builder [name removed] was the most instrumental part in keeping us from walking away during the build process. This score is reflective of his work and commitment to serving the clients. He was very helpful in cleaning up after the previous builder [name removed]

4.0
Verified Homeowner
Allen, TX, on Oct 25, 2019

[name removed] and [name removed] are exceptional to work with through the process. They are the front end where buyers interact with Grand. Without them and their exceptional service there would be no sale.

5.0
Verified Homeowner
Allen, TX, on Oct 21, 2019

We met our really knowledgable and friendly sale [name removed]. She did a good job.

4.0
Verified Homeowner
Alle N, TX, on Oct 01, 2019

A very nice home.

5.0
Verified Homeowner
Allen, TX, on Aug 31, 2019

The professionalism and the willingness the staff showed when meeting our needs, addressing our concerns, answering questions, and keeping us updated at all times.

5.0
Verified Homeowner
Allen, TX, on Apr 12, 2019

Home designing. The home design center was nice and the interior designer was very helpful

4.5
Verified Homeowner
Allen, TX, on Sep 23, 2018

The communication with the builder during the construction ([name removed]), the sales team also was very responsive

4.4
Verified Homeowner
Allen, TX, on Aug 18, 2018

Good

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Allen, on Aug 31, 2021

The response was quick and was taken care quickly

5.0
Verified Homeowner
Allen, on May 02, 2019

[name removed] has been incredibly responsive and helpful in our weeks after purchasing.

5.0
Verified Homeowner
Allen, on Mar 07, 2019

[name removed] is very friendly and he always looks for an answer

4.5
Verified Homeowner
Allen, on Jan 14, 2019

They understood my needs and helped me.

4.5
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet