Top Homebuilder Ratings & Reviews

Legend Homes

Alamosa Springs

53 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.1
Customers' overall satisfaction
3.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.3

Home Personalization Experience

4.4

Construction Experience

4.0

Customer Care Experience

4.5

Home Readiness

4.1

Installation & Workmanship

4.2


MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Bryan, TX, on May 15, 2023

I liked how simple the process was from start to finish and that the seller stayed in constant contact about the process

4.6
Verified Homeowner
Bryan, on Sep 28, 2023

The team was awesome

4.9
Verified Homeowner
Bryan, TX, on Feb 17, 2023

Loved the concessions and service, we were 1st time buyers. Disliked the limitations on how how we were able to disburse those funds.

4.5
Verified Homeowner
Bryan, on Aug 03, 2023

I disliked the way landscaping was done because the beds were filled with trash and construction debris instead of proper soil all of the way down. I feel that the lot should have been bigger as there is a lot of space behind my fence that I was told needed a buffer as "access" for maintaining the creek, yet they built the houses at the end of the street with the fence almost to the creek, thereby cutting off access to it. I dislike that I could not have the interior painted with a semi-gloss paint, even stating we would pay an upcharge for it, making it to where we had to repaint the interior of our new home after closing. I dislike that the HOA tried to lie to me regarding an "infraction" and when I looked in the bylaws and found what they said was not true, they had to backtrack and admit that the "infraction" was a builder preference and not a bylaw violation.

2.9
Verified Homeowner
Bryan, TX, on Jan 08, 2023

Legend Home the Price is righi

5.0
Verified Homeowner
Bryan, on Jun 05, 2023

Finish work (attention to detail) such as caulking, cement and foundation, drywall and flooring adhesive all what I would consider poor. I specifically asked about water drainage when we did walk thru, builder said it wasn’t a problem but it has been a DISASTER!!!!! John our warranty rep has gone above and beyon with the drainage issues.

3.3
Verified Homeowner
Bryan, on Apr 09, 2023

Poor craftsmanship due to rushing the home so that it could be closed on sooner than I wanted. A lot of warranty work that I am dissatisfied with

1.9
Verified Homeowner
Bryan, TX, on Dec 12, 2022

I thought they should have allowed more options which I was willing to pay for

4.7
Verified Homeowner
Bryan, on Oct 08, 2022

The paint is awful. The banister is poorly constructed. The floors are uneven and badly framed in several spots

3.6
Verified Homeowner
Bryan, TX, on Oct 28, 2022

It was great kept us updated weekly and was on point

5.0
Verified Homeowner
Bryan, on Jul 24, 2022

They said the flood in my yard would be fixed it’s not. No one’s is. My floor keeps coming up and my foundation has moisture cracks all over it

2.0
Verified Homeowner
Bryan, TX, on Oct 21, 2022

Purchasing a new home from overseas was very stressful. However, Carin Absnaider the Legend Agent made the process very painless. We were looking at other Legend properties based on listed completion dates, but after multiple virtual tours Carin explained that the actual completion dates for those homes wouldn't be ready in time for our move to Texas. Carin informed us that they had a property that was about to go back on the market after the original purchaser backed out. Carin explained the open house was scheduled for that Saturday and Sunday. After virtually viewing the property Carin recommended that if we were interested we should place the earnest money down as soon as possible because it was unlikely the house would be available on the following Monday. We took Carin's advice and placed the earnest money, and everything fell into place to meet our schedule. Dylan was very thorough during our initial and final walk throughs. He answered all of our questions. Jonathan provided our warranty details, and was very quick to respond when we had an electrical issue with our range. Jonathan had the issue repaired the following morning. It was a pleasure to work with the Carin and Legend team (Dylan and Jonathan).

5.0
Verified Homeowner
Bryan, TX, on Oct 11, 2022

There was not anything I really disliked. The builders and staff were always available when I had questions and made the whole process easy as ever especially for this being my first time ever purchasing a home, to include purchasing by myself. I enjoyed everything.

4.7
Verified Homeowner
Bryan, on Jun 25, 2022

The hoa

5.0
Verified Homeowner
Bryan, TX, on Oct 09, 2022

My home has many aesthetic issues. My granite countertop was not placed properly on top of the cabinets, leaving it crooked. The metal plates on the door jams were placed haphazardly, as well. the caulking along the base boards extended to far onto the flooring. I have suffered a plumbing leak already. My garage flooring has a crack in it, and the driveway cement was not smoothed out, leaving it very rough in texture. Overall, I feel like many key design elements in this home were overlooked and should not have been signed off on by the area superintendent. I am displeased, but trying to cope with the many issues that I continue to find in this house that I am struggling to make home due to the aforementioned issues.

2.4
Verified Homeowner
Bryan, on Apr 16, 2022

Easy home buying process, straight forward information and friendly people

4.6
Verified Homeowner
Bryan, on Apr 11, 2022

I just feel corners where cut and the build is rushed. I know you get flaws but this house had many flaws from the contractors that built the home. Legend Homes has agreed to fix almost all issues if I spoke about my concerns. It’s usually a flip between warranty and the actual builders on who fixes what, seems like this year in 2022 has been a little harder to get work accomplished. If I had one major complaint it would be that my garage is the only one that I’ve seen or even heard of that cracked from the front to the back and was told nothing could be done, that it’s normal shrinkage. I’ve seen base flooring on second floor only have about 1/4” of thickness in spots. I just thought there would be more pride in their product than what is shown.

3.5
Verified Homeowner
Bryan, TX, on Oct 06, 2022

Poor social skills of the Legend Rep, once money paid down she stop being in reach.And the superintendent was a failure.

1.7
Verified Homeowner
Bryan, TX, on Sep 13, 2022

We’ve had nothing but drainage problems since we moved in. They have done nothing. For the amount of money you spend they use the cheapest paint. If you buy their homes expect to get the run around and when they do fix it then it’s halfway.

1.9
Verified Homeowner
Bryan, on Apr 03, 2022

The structure and inside is great. The back and side yard leveling/drainage is terrible. Zero effort put into making it habitable or drain worthy. Just threw grass on top and called it good. Not walkable or useable. Very hard to maintain. Drainage on side yards ridiculous. Solution: Just turn off sprinklers.

4.5
Verified Homeowner
Bryan, TX, on Aug 21, 2022

[name removed] at the office made my purchase of my Legends home smooth as she was there to answer all my questions that I had! she went above and beyond.

5.0
Verified Homeowner
Bryan, on Apr 03, 2022

Like the swift attention when we had an issue with the AC and with the garage door, very professional and handled in a timely manner. Dislike HOA choice,

4.1
Verified Homeowner
Bryan, TX, on May 08, 2022

My lender was a nightmare but dealing with the title company and Carin here at Alamosa Springs was a joyful experience

2.9
Verified Homeowner
Bryan, TX, on Apr 25, 2022

Erica did a great job working with everything that we needed to do. I wasn't happy with the mortgage lender or title company. The process just seemed to drag on forever and with so many people involved, it seemed like no one was ever on the same page.

4.6
Verified Homeowner
Bryan, TX, on Mar 27, 2022

Heating and A/c electric outlets and breakers keep tripping also no cable jacks in the bedrooms

3.9
Verified Homeowner
Bryan, TX, on Feb 15, 2022

No issues love the home.

5.0
Verified Homeowner
Bryan, TX, on Jan 09, 2022

The warranty request they are not up to par

4.2
Verified Homeowner
Bryan, TX, on Dec 14, 2021

I had some missteps which came from me. Other than that, It was a wonderful experience

4.8
Verified Homeowner
Bryan, TX, on Dec 04, 2021

Too numerous to mention. Here are just a few. I had to call for heat to be fixed first day of move in. My family used a space heater to keep warm. A certain spot upstairs creaks already. Paint cracks visible on Attic ladder. Upstair gets so hot while downstairs is not warm enough during a winter night. I didn't paint touchup samples that was discussed during first/final walk

4.7
Verified Homeowner
Bryan, TX, on Oct 29, 2021

The paint is very delicate and marks easily

4.4
Verified Homeowner
Bryan, TX, on Oct 26, 2021

They always keep me informed

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Bryan, TX, on May 15, 2023

I liked how simple the process was from start to finish and that the seller stayed in constant contact about the process

4.6
Verified Homeowner
Bryan, TX, on Feb 17, 2023

Loved the concessions and service, we were 1st time buyers. Disliked the limitations on how how we were able to disburse those funds.

4.5
Verified Homeowner
Bryan, TX, on Jan 08, 2023

Legend Home the Price is righi

5.0
Verified Homeowner
Bryan, TX, on Dec 12, 2022

I thought they should have allowed more options which I was willing to pay for

4.7
Verified Homeowner
Bryan, TX, on Oct 28, 2022

It was great kept us updated weekly and was on point

5.0
Verified Homeowner
Bryan, TX, on Oct 21, 2022

Purchasing a new home from overseas was very stressful. However, Carin Absnaider the Legend Agent made the process very painless. We were looking at other Legend properties based on listed completion dates, but after multiple virtual tours Carin explained that the actual completion dates for those homes wouldn't be ready in time for our move to Texas. Carin informed us that they had a property that was about to go back on the market after the original purchaser backed out. Carin explained the open house was scheduled for that Saturday and Sunday. After virtually viewing the property Carin recommended that if we were interested we should place the earnest money down as soon as possible because it was unlikely the house would be available on the following Monday. We took Carin's advice and placed the earnest money, and everything fell into place to meet our schedule. Dylan was very thorough during our initial and final walk throughs. He answered all of our questions. Jonathan provided our warranty details, and was very quick to respond when we had an electrical issue with our range. Jonathan had the issue repaired the following morning. It was a pleasure to work with the Carin and Legend team (Dylan and Jonathan).

5.0
Verified Homeowner
Bryan, TX, on Oct 11, 2022

There was not anything I really disliked. The builders and staff were always available when I had questions and made the whole process easy as ever especially for this being my first time ever purchasing a home, to include purchasing by myself. I enjoyed everything.

4.7
Verified Homeowner
Bryan, TX, on Oct 09, 2022

My home has many aesthetic issues. My granite countertop was not placed properly on top of the cabinets, leaving it crooked. The metal plates on the door jams were placed haphazardly, as well. the caulking along the base boards extended to far onto the flooring. I have suffered a plumbing leak already. My garage flooring has a crack in it, and the driveway cement was not smoothed out, leaving it very rough in texture. Overall, I feel like many key design elements in this home were overlooked and should not have been signed off on by the area superintendent. I am displeased, but trying to cope with the many issues that I continue to find in this house that I am struggling to make home due to the aforementioned issues.

2.4
Verified Homeowner
Bryan, TX, on Oct 06, 2022

Poor social skills of the Legend Rep, once money paid down she stop being in reach.And the superintendent was a failure.

1.7
Verified Homeowner
Bryan, TX, on Sep 13, 2022

We’ve had nothing but drainage problems since we moved in. They have done nothing. For the amount of money you spend they use the cheapest paint. If you buy their homes expect to get the run around and when they do fix it then it’s halfway.

1.9
Verified Homeowner
Bryan, TX, on Aug 21, 2022

[name removed] at the office made my purchase of my Legends home smooth as she was there to answer all my questions that I had! she went above and beyond.

5.0
Verified Homeowner
Bryan, TX, on May 08, 2022

My lender was a nightmare but dealing with the title company and Carin here at Alamosa Springs was a joyful experience

2.9
Verified Homeowner
Bryan, TX, on Apr 25, 2022

Erica did a great job working with everything that we needed to do. I wasn't happy with the mortgage lender or title company. The process just seemed to drag on forever and with so many people involved, it seemed like no one was ever on the same page.

4.6
Verified Homeowner
Bryan, TX, on Mar 27, 2022

Heating and A/c electric outlets and breakers keep tripping also no cable jacks in the bedrooms

3.9
Verified Homeowner
Bryan, TX, on Feb 15, 2022

No issues love the home.

5.0
Verified Homeowner
Bryan, TX, on Jan 09, 2022

The warranty request they are not up to par

4.2
Verified Homeowner
Bryan, TX, on Dec 14, 2021

I had some missteps which came from me. Other than that, It was a wonderful experience

4.8
Verified Homeowner
Bryan, TX, on Dec 04, 2021

Too numerous to mention. Here are just a few. I had to call for heat to be fixed first day of move in. My family used a space heater to keep warm. A certain spot upstairs creaks already. Paint cracks visible on Attic ladder. Upstair gets so hot while downstairs is not warm enough during a winter night. I didn't paint touchup samples that was discussed during first/final walk

4.7
Verified Homeowner
Bryan, TX, on Oct 29, 2021

The paint is very delicate and marks easily

4.4
Verified Homeowner
Bryan, TX, on Oct 26, 2021

They always keep me informed

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Bryan, on Sep 28, 2023

The team was awesome

4.9
Verified Homeowner
Bryan, on Aug 03, 2023

I disliked the way landscaping was done because the beds were filled with trash and construction debris instead of proper soil all of the way down. I feel that the lot should have been bigger as there is a lot of space behind my fence that I was told needed a buffer as "access" for maintaining the creek, yet they built the houses at the end of the street with the fence almost to the creek, thereby cutting off access to it. I dislike that I could not have the interior painted with a semi-gloss paint, even stating we would pay an upcharge for it, making it to where we had to repaint the interior of our new home after closing. I dislike that the HOA tried to lie to me regarding an "infraction" and when I looked in the bylaws and found what they said was not true, they had to backtrack and admit that the "infraction" was a builder preference and not a bylaw violation.

2.9
Verified Homeowner
Bryan, on Jun 05, 2023

Finish work (attention to detail) such as caulking, cement and foundation, drywall and flooring adhesive all what I would consider poor. I specifically asked about water drainage when we did walk thru, builder said it wasn’t a problem but it has been a DISASTER!!!!! John our warranty rep has gone above and beyon with the drainage issues.

3.3
Verified Homeowner
Bryan, on Apr 09, 2023

Poor craftsmanship due to rushing the home so that it could be closed on sooner than I wanted. A lot of warranty work that I am dissatisfied with

1.9
Verified Homeowner
Bryan, on Oct 08, 2022

The paint is awful. The banister is poorly constructed. The floors are uneven and badly framed in several spots

3.6
Verified Homeowner
Bryan, on Jul 24, 2022

They said the flood in my yard would be fixed it’s not. No one’s is. My floor keeps coming up and my foundation has moisture cracks all over it

2.0
Verified Homeowner
Bryan, on Jun 25, 2022

The hoa

5.0
Verified Homeowner
Bryan, on Apr 16, 2022

Easy home buying process, straight forward information and friendly people

4.6
Verified Homeowner
Bryan, on Apr 11, 2022

I just feel corners where cut and the build is rushed. I know you get flaws but this house had many flaws from the contractors that built the home. Legend Homes has agreed to fix almost all issues if I spoke about my concerns. It’s usually a flip between warranty and the actual builders on who fixes what, seems like this year in 2022 has been a little harder to get work accomplished. If I had one major complaint it would be that my garage is the only one that I’ve seen or even heard of that cracked from the front to the back and was told nothing could be done, that it’s normal shrinkage. I’ve seen base flooring on second floor only have about 1/4” of thickness in spots. I just thought there would be more pride in their product than what is shown.

3.5
Verified Homeowner
Bryan, on Apr 03, 2022

The structure and inside is great. The back and side yard leveling/drainage is terrible. Zero effort put into making it habitable or drain worthy. Just threw grass on top and called it good. Not walkable or useable. Very hard to maintain. Drainage on side yards ridiculous. Solution: Just turn off sprinklers.

4.5
Verified Homeowner
Bryan, on Apr 03, 2022

Like the swift attention when we had an issue with the AC and with the garage door, very professional and handled in a timely manner. Dislike HOA choice,

4.1
Verified Homeowner