Overall Satisfaction
Community Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Bryan, TX, on May 15, 2023
I liked how simple the process was from start to finish and that the seller stayed in constant contact about the process
Bryan, on Apr 18, 2024
I dislike the fact that bathroom towel cabinets were not included in the home.
Bryan, on Oct 06, 2024
Thankful for warranty, however, disappointed with the number of work needed to repair the new home so far.
Bryan, TX, on Feb 17, 2023
Loved the concessions and service, we were 1st time buyers. Disliked the limitations on how how we were able to disburse those funds.
Bryan, on Aug 03, 2023
I disliked the way landscaping was done because the beds were filled with trash and construction debris instead of proper soil all of the way down. I feel that the lot should have been bigger as there is a lot of space behind my fence that I was told needed a buffer as "access" for maintaining the creek, yet they built the houses at the end of the street with the fence almost to the creek, thereby cutting off access to it. I dislike that I could not have the interior painted with a semi-gloss paint, even stating we would pay an upcharge for it, making it to where we had to repaint the interior of our new home after closing. I dislike that the HOA tried to lie to me regarding an "infraction" and when I looked in the bylaws and found what they said was not true, they had to backtrack and admit that the "infraction" was a builder preference and not a bylaw violation.
Bryan, on Mar 26, 2024
They are extremely pro-active and responsive. They called me and inquired if everything was going well. They even performed a repair outside the warranty period. They have been, simply, fantastic. I would buy a new built from Legends in a heartbeat. Please keep up the good work!
Bryan, on Jun 05, 2023
Finish work (attention to detail) such as caulking, cement and foundation, drywall and flooring adhesive all what I would consider poor. I specifically asked about water drainage when we did walk thru, builder said it wasn’t a problem but it has been a DISASTER!!!!! John our warranty rep has gone above and beyon with the drainage issues.
Bryan, TX, on Dec 12, 2022
I thought they should have allowed more options which I was willing to pay for
Bryan, TX, on Oct 28, 2022
It was great kept us updated weekly and was on point
Bryan, on Apr 09, 2023
Poor craftsmanship due to rushing the home so that it could be closed on sooner than I wanted. A lot of warranty work that I am dissatisfied with
Bryan, on Oct 08, 2022
The paint is awful. The banister is poorly constructed. The floors are uneven and badly framed in several spots
Bryan, TX, on Oct 21, 2022
Purchasing a new home from overseas was very stressful. However, Carin Absnaider the Legend Agent made the process very painless. We were looking at other Legend properties based on listed completion dates, but after multiple virtual tours Carin explained that the actual completion dates for those homes wouldn't be ready in time for our move to Texas. Carin informed us that they had a property that was about to go back on the market after the original purchaser backed out. Carin explained the open house was scheduled for that Saturday and Sunday. After virtually viewing the property Carin recommended that if we were interested we should place the earnest money down as soon as possible because it was unlikely the house would be available on the following Monday. We took Carin's advice and placed the earnest money, and everything fell into place to meet our schedule. Dylan was very thorough during our initial and final walk throughs. He answered all of our questions. Jonathan provided our warranty details, and was very quick to respond when we had an electrical issue with our range. Jonathan had the issue repaired the following morning. It was a pleasure to work with the Carin and Legend team (Dylan and Jonathan).
Bryan, TX, on Oct 11, 2022
There was not anything I really disliked. The builders and staff were always available when I had questions and made the whole process easy as ever especially for this being my first time ever purchasing a home, to include purchasing by myself. I enjoyed everything.
Bryan, on Jul 24, 2022
They said the flood in my yard would be fixed it’s not. No one’s is. My floor keeps coming up and my foundation has moisture cracks all over it
Bryan, TX, on Oct 09, 2022
My home has many aesthetic issues. My granite countertop was not placed properly on top of the cabinets, leaving it crooked. The metal plates on the door jams were placed haphazardly, as well. the caulking along the base boards extended to far onto the flooring. I have suffered a plumbing leak already. My garage flooring has a crack in it, and the driveway cement was not smoothed out, leaving it very rough in texture. Overall, I feel like many key design elements in this home were overlooked and should not have been signed off on by the area superintendent. I am displeased, but trying to cope with the many issues that I continue to find in this house that I am struggling to make home due to the aforementioned issues.
Bryan, TX, on Oct 06, 2022
Poor social skills of the Legend Rep, once money paid down she stop being in reach.And the superintendent was a failure.
Bryan, on Apr 16, 2022
Easy home buying process, straight forward information and friendly people
Bryan, on Apr 11, 2022
I just feel corners where cut and the build is rushed. I know you get flaws but this house had many flaws from the contractors that built the home. Legend Homes has agreed to fix almost all issues if I spoke about my concerns. It’s usually a flip between warranty and the actual builders on who fixes what, seems like this year in 2022 has been a little harder to get work accomplished. If I had one major complaint it would be that my garage is the only one that I’ve seen or even heard of that cracked from the front to the back and was told nothing could be done, that it’s normal shrinkage. I’ve seen base flooring on second floor only have about 1/4” of thickness in spots. I just thought there would be more pride in their product than what is shown.
Bryan, TX, on Sep 13, 2022
We’ve had nothing but drainage problems since we moved in. They have done nothing. For the amount of money you spend they use the cheapest paint. If you buy their homes expect to get the run around and when they do fix it then it’s halfway.
Bryan, TX, on Aug 21, 2022
[name removed] at the office made my purchase of my Legends home smooth as she was there to answer all my questions that I had! she went above and beyond.
Bryan, on Apr 03, 2022
The structure and inside is great. The back and side yard leveling/drainage is terrible. Zero effort put into making it habitable or drain worthy. Just threw grass on top and called it good. Not walkable or useable. Very hard to maintain. Drainage on side yards ridiculous. Solution: Just turn off sprinklers.
Bryan, on Apr 03, 2022
Like the swift attention when we had an issue with the AC and with the garage door, very professional and handled in a timely manner. Dislike HOA choice,
Bryan, TX, on May 08, 2022
My lender was a nightmare but dealing with the title company and Carin here at Alamosa Springs was a joyful experience
Bryan, TX, on Apr 25, 2022
Erica did a great job working with everything that we needed to do. I wasn't happy with the mortgage lender or title company. The process just seemed to drag on forever and with so many people involved, it seemed like no one was ever on the same page.
Bryan, TX, on Mar 27, 2022
Heating and A/c electric outlets and breakers keep tripping also no cable jacks in the bedrooms
Bryan, TX, on Dec 14, 2021
I had some missteps which came from me. Other than that, It was a wonderful experience
Bryan, TX, on Dec 04, 2021
Too numerous to mention. Here are just a few. I had to call for heat to be fixed first day of move in. My family used a space heater to keep warm. A certain spot upstairs creaks already. Paint cracks visible on Attic ladder. Upstair gets so hot while downstairs is not warm enough during a winter night. I didn't paint touchup samples that was discussed during first/final walk
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Bryan, TX, on May 15, 2023
I liked how simple the process was from start to finish and that the seller stayed in constant contact about the process
Bryan, TX, on Feb 17, 2023
Loved the concessions and service, we were 1st time buyers. Disliked the limitations on how how we were able to disburse those funds.
Bryan, TX, on Dec 12, 2022
I thought they should have allowed more options which I was willing to pay for
Bryan, TX, on Oct 28, 2022
It was great kept us updated weekly and was on point
Bryan, TX, on Oct 21, 2022
Purchasing a new home from overseas was very stressful. However, Carin Absnaider the Legend Agent made the process very painless. We were looking at other Legend properties based on listed completion dates, but after multiple virtual tours Carin explained that the actual completion dates for those homes wouldn't be ready in time for our move to Texas. Carin informed us that they had a property that was about to go back on the market after the original purchaser backed out. Carin explained the open house was scheduled for that Saturday and Sunday. After virtually viewing the property Carin recommended that if we were interested we should place the earnest money down as soon as possible because it was unlikely the house would be available on the following Monday. We took Carin's advice and placed the earnest money, and everything fell into place to meet our schedule. Dylan was very thorough during our initial and final walk throughs. He answered all of our questions. Jonathan provided our warranty details, and was very quick to respond when we had an electrical issue with our range. Jonathan had the issue repaired the following morning. It was a pleasure to work with the Carin and Legend team (Dylan and Jonathan).
Bryan, TX, on Oct 11, 2022
There was not anything I really disliked. The builders and staff were always available when I had questions and made the whole process easy as ever especially for this being my first time ever purchasing a home, to include purchasing by myself. I enjoyed everything.
Bryan, TX, on Oct 09, 2022
My home has many aesthetic issues. My granite countertop was not placed properly on top of the cabinets, leaving it crooked. The metal plates on the door jams were placed haphazardly, as well. the caulking along the base boards extended to far onto the flooring. I have suffered a plumbing leak already. My garage flooring has a crack in it, and the driveway cement was not smoothed out, leaving it very rough in texture. Overall, I feel like many key design elements in this home were overlooked and should not have been signed off on by the area superintendent. I am displeased, but trying to cope with the many issues that I continue to find in this house that I am struggling to make home due to the aforementioned issues.
Bryan, TX, on Oct 06, 2022
Poor social skills of the Legend Rep, once money paid down she stop being in reach.And the superintendent was a failure.
Bryan, TX, on Sep 13, 2022
We’ve had nothing but drainage problems since we moved in. They have done nothing. For the amount of money you spend they use the cheapest paint. If you buy their homes expect to get the run around and when they do fix it then it’s halfway.
Bryan, TX, on Aug 21, 2022
[name removed] at the office made my purchase of my Legends home smooth as she was there to answer all my questions that I had! she went above and beyond.
Bryan, TX, on May 08, 2022
My lender was a nightmare but dealing with the title company and Carin here at Alamosa Springs was a joyful experience
Bryan, TX, on Apr 25, 2022
Erica did a great job working with everything that we needed to do. I wasn't happy with the mortgage lender or title company. The process just seemed to drag on forever and with so many people involved, it seemed like no one was ever on the same page.
Bryan, TX, on Mar 27, 2022
Heating and A/c electric outlets and breakers keep tripping also no cable jacks in the bedrooms
Bryan, TX, on Dec 14, 2021
I had some missteps which came from me. Other than that, It was a wonderful experience
Bryan, TX, on Dec 04, 2021
Too numerous to mention. Here are just a few. I had to call for heat to be fixed first day of move in. My family used a space heater to keep warm. A certain spot upstairs creaks already. Paint cracks visible on Attic ladder. Upstair gets so hot while downstairs is not warm enough during a winter night. I didn't paint touchup samples that was discussed during first/final walk
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Bryan, on Oct 06, 2024
Thankful for warranty, however, disappointed with the number of work needed to repair the new home so far.
Bryan, on Mar 26, 2024
They are extremely pro-active and responsive. They called me and inquired if everything was going well. They even performed a repair outside the warranty period. They have been, simply, fantastic. I would buy a new built from Legends in a heartbeat. Please keep up the good work!
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Bryan, on Apr 18, 2024
I dislike the fact that bathroom towel cabinets were not included in the home.
Bryan, on Aug 03, 2023
I disliked the way landscaping was done because the beds were filled with trash and construction debris instead of proper soil all of the way down. I feel that the lot should have been bigger as there is a lot of space behind my fence that I was told needed a buffer as "access" for maintaining the creek, yet they built the houses at the end of the street with the fence almost to the creek, thereby cutting off access to it. I dislike that I could not have the interior painted with a semi-gloss paint, even stating we would pay an upcharge for it, making it to where we had to repaint the interior of our new home after closing. I dislike that the HOA tried to lie to me regarding an "infraction" and when I looked in the bylaws and found what they said was not true, they had to backtrack and admit that the "infraction" was a builder preference and not a bylaw violation.
Bryan, on Jun 05, 2023
Finish work (attention to detail) such as caulking, cement and foundation, drywall and flooring adhesive all what I would consider poor. I specifically asked about water drainage when we did walk thru, builder said it wasn’t a problem but it has been a DISASTER!!!!! John our warranty rep has gone above and beyon with the drainage issues.
Bryan, on Apr 09, 2023
Poor craftsmanship due to rushing the home so that it could be closed on sooner than I wanted. A lot of warranty work that I am dissatisfied with
Bryan, on Oct 08, 2022
The paint is awful. The banister is poorly constructed. The floors are uneven and badly framed in several spots
Bryan, on Jul 24, 2022
They said the flood in my yard would be fixed it’s not. No one’s is. My floor keeps coming up and my foundation has moisture cracks all over it
Bryan, on Apr 16, 2022
Easy home buying process, straight forward information and friendly people
Bryan, on Apr 11, 2022
I just feel corners where cut and the build is rushed. I know you get flaws but this house had many flaws from the contractors that built the home. Legend Homes has agreed to fix almost all issues if I spoke about my concerns. It’s usually a flip between warranty and the actual builders on who fixes what, seems like this year in 2022 has been a little harder to get work accomplished. If I had one major complaint it would be that my garage is the only one that I’ve seen or even heard of that cracked from the front to the back and was told nothing could be done, that it’s normal shrinkage. I’ve seen base flooring on second floor only have about 1/4” of thickness in spots. I just thought there would be more pride in their product than what is shown.
Bryan, on Apr 03, 2022
The structure and inside is great. The back and side yard leveling/drainage is terrible. Zero effort put into making it habitable or drain worthy. Just threw grass on top and called it good. Not walkable or useable. Very hard to maintain. Drainage on side yards ridiculous. Solution: Just turn off sprinklers.