Homebuilder Ratings & Reviews

Legend Homes Reviews

1,822 Homeowner Reviews Completed Aug 2024 - Feb 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Feb 05, 2026

The led lights keep failing i had to have 8 of them replaced already.

4.8
Verified Homeowner
Rosharon, TX, on Feb 03, 2026

Very concerned about the $3,600 MUD PROPERTY TAX and at 80 years old with no Senior or Homestead Exemptions that took OVER 3.5 months of my social security to pay and could force me out of my beautiful home. Also, concerned about immediate increase in homeowners fees without any new amenities being provided.

4.7
Verified Homeowner
HOUSTON, TX, on Feb 03, 2026

[name removed] and [name removed] made the final one year process to close out the issues. [name removed] took his time to ensure he filled in all settling cracks and getting the correct paint color.

4.3
Verified Homeowner
SEGUIN, TX, on Feb 01, 2026

We could not have gotten a better team to work with than [name removed] and [name removed]. Many thanks to the both of them.

5.0
Verified Homeowner
HOUSTON, TX, on Jan 30, 2026

Nothing

4.9
Verified Homeowner
Splendora, TX, on Jan 30, 2026

We really appreciated the quick responses of the team when we were on our buying process, [name removed] and [name removed] were amazing to us , show us the house, numbers and [name removed] fixed anything we told him before moving in. Very thankful.

4.3
Verified Homeowner
CONROE, TX, on Jan 30, 2026

The CSR [name removed] was told of several issues, and nothing has been done. [name removed] was also told to change the main contact from [name removed] to [name removed]. This apparently has Not been done as all contact from your office is being sent to [name removed]'s phone and email. This is [name removed]. I am listed on the property deed. We completed another online survey from your office, and it was ignored.

2.1
Verified Homeowner
WILLIS, TX, on Jan 29, 2026

I liked the fast pace and smooth process from the walkthroughs to the approval process.

4.9
Verified Homeowner
CONROE, TX, on Jan 29, 2026

My went extremely well. There were a couple of small issues that were resolved quickly by the team. Great job going above and beyond!

5.0
Verified Homeowner
San Antonio, TX, on Jan 29, 2026

Everyone is so helpful in every step of the way.

5.0
Verified Homeowner
San Antonio, TX, on Jan 29, 2026

[Translated from ES] Whenever I contact them, they respond promptly. For example, a light in my bathroom broke, and they came to replace it right away.

5.0
Verified Homeowner
HOUSTON, TX, on Jan 28, 2026

I liked the whole process. It was quick, clear and transparent. Although the HOA registration and payment details were very late, at the end of the month, right before payments were due. But, once that was done, everything was ok.

5.0
Verified Homeowner
Saint Hedwig, TX, on Jan 27, 2026

From the beginning of the contract, the paperwork process felt very daunting at first, but that quickly changed once I was introduced to the team. One by one, they walked me through each step, and the entire process was seamless. Because I was not in San [name removed] for most of the home-buying process, I was only able to see the home during the initial showing and the inspection. Had I spent a few more days in the home before purchasing, I likely would have noticed only three things. First, there is limited storage space for towels in the upstairs guest bathroom. Second, the hot and cold water lines in the guest bathroom were switched during installation, which I’m surprised was missed. Lastly, the driveway is extremely steep basically almost at a 45-degree angle. Other than these minor issues, I absolutely love the home

5.0
Verified Homeowner
New Braunfels, TX, on Jan 27, 2026

I felt used to make a deal. I don feel like my wellbeing was kept in mind. The salesman was ingenuine and lights have already broken in the house, water gets blown into the rafters which no solution was provided. These are faux luxury homes where cheap products are put in place that look “nice”.

2.2
Verified Homeowner
Fort Worth, TX, on Jan 26, 2026

House

4.8
Verified Homeowner
Conroe, TX, on Jan 26, 2026

The entire process was so easy! Any questions we had along the way were answered. Our sales representative [name removed] was extremely knowledgeable, helpful and friendly! We had a great experience!!

5.0
Verified Homeowner
BROOKSHIRE, TX, on Jan 26, 2026

I was totally clueless as a first time homebuyer and the whole team made the process from search to close a complete success. If I'm ever afforded the opportunity to do it again, I would choose Legend.

4.9
Verified Homeowner
HOUSTON, TX, on Jan 25, 2026

I had multiple issues with my home that were covered by the warranty. I got jerked around so much that I ended up paying a third party to make repairs. One of my issues (which we had people out 5 DIFFERENT TIMES FOR) was an incredibly simple fix that our personal electrician took care of in less than 15 minutes. My floors are uneven upstairs which noticable dips in several areas. My baseboards are already cracked. The fact that there are no drawers in the bathrooms was ridiculous and deceptive (since the cabinets look like they should have drawers. We didn't discover that they were fake until move in). The shelves in the kitchen are not easily adjustable, which is very frustrating. I could go on. Can't wait to move out.

1.4
Verified Homeowner
San Antonio, TX, on Jan 23, 2026

[Translated from ES] They are very kind and patient, and they know how to listen to you.

5.0
Verified Homeowner
Conroe, TX, on Jan 21, 2026

[name removed] is the absolute best. It was a pleasure working with him.

5.0
Verified Homeowner

Builder Profile

Legend Homes logo

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less