Homebuilder Ratings & Reviews

Legend Homes Reviews

1,882 Homeowner Reviews Completed Apr 2024 - Oct 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

BROOKSHIRE, TX, on Oct 01, 2025

The layout of the homes. All the rooms are played easily and follow a good path.

5.0
Verified Homeowner
Splendora, TX, on Sep 30, 2025

Communication was the biggest issue. I had to reach out to the agent multiple times to get answers.

4.2
Verified Homeowner
Conroe, TX, on Sep 29, 2025

There was constant communication.

4.6
Verified Homeowner
Fort Worth, TX, on Sep 29, 2025

Sales staff and builder we're friendly and made for a smooth and easy purchasing process

5.0
Verified Homeowner
Rosharon, TX, on Sep 29, 2025

simple process

4.6
Verified Homeowner
Seguin, TX, on Sep 27, 2025

Repair work still not completed. Lack of communication to the customer.

2.3
Verified Homeowner
San Antonio, TX, on Sep 27, 2025

The process was straightforward and everyone was so helpful from the beginning.

5.0
Verified Homeowner
Everman, TX, on Sep 27, 2025

I like the quality of the home.

5.0
Verified Homeowner
WILLIS, TX, on Sep 26, 2025

I loved everything,I do hate how soon the opened and closed the pool .it was based on school schedule but most of us paying hoa don’t go to school

4.3
Verified Homeowner
BROOKSHIRE, TX, on Sep 26, 2025

Seems like for the price of the home it does not match the quality of the house. The AC is really bad and been fighting to get it fix. I have already call for other issues and I get question as if I am lying about it. The AC makes so much noice but they say it’s normal…… yea I will not recommend.

2.7
Verified Homeowner
WILLIS, TX, on Sep 25, 2025

Everything went pretty smooth

4.2
Verified Homeowner
Fair Oaks Ranch, TX, on Sep 25, 2025

The contractors were absolutely atrocious. I was a better plumber than the [name removed] plumbing dude who came out 4 times to fix a leaky faucet. I ended up saying screw it to most of the warranty stuff I wanted fixed because every time the contractors came in it was like being reset back to the day we moved in. Legend homes should have told me to just wait a year to move in so they could fix everything and then send in a cleaner to get it ready. Googles AI tells legend homes has built 30,000+ homes. How in the world have yall not thought to give the new home owner a touch up kit? I had to BEG for paint codes. Seems like a huge miss on y’all’s part.

1.3
Verified Homeowner
Splendora, TX, on Sep 25, 2025

I liked how nice and helpful the Construction Manager was. He was very knowledgeable about how everything in my home worked. From the outside to the inside. He gave some very helpful information about lawn care and how to go about contacting the right people for any issues I had in my home. I definitely would recommend friends and family to purchase a new home here at Townsen [name removed]. And be sure to request for [name removed] to give them a tour. He’s very thorough about the property.

5.0
Verified Homeowner
Seguin, TX, on Sep 24, 2025

I submitted the 11 month inspection a month ago. I got response from Warranty contact. As of today, they have not started to fix/repair what is contained in the report. Contact lost the report. I had to call to get information when they would start. I provided availability information. Still waiting.

3.5
Verified Homeowner
WILLIS, TX, on Sep 23, 2025

Only dislike was the [name removed] paying for title insurance

5.0
Verified Homeowner
WILLIS, TX, on Sep 22, 2025

The most impressive Words/Actions/Honesty was at the the first & second walk through, when the home builder, Mr. [name removed] told us that he would not build nor show a home that he would not live in or put his family in himself!!! Our home is perfect!!! We Love It. Every phase of of buying our first home in [name removed] [name removed] was/is a wonderful experince. EVERYONE IS AWESOME!!! Thanks Legend Homes!

5.0
Verified Homeowner
Seguin, TX, on Sep 22, 2025

Was a quick n easy prosess

4.0
Verified Homeowner
CONROE, TX, on Sep 22, 2025

I liked that [name removed] was able to assist me with everything to make sure my home was running properly excellent customer service

5.0
Verified Homeowner
San Antonio, TX, on Sep 22, 2025

Great dommunication

5.0
Verified Homeowner
Conroe, TX, on Sep 21, 2025

Everything was smooth !

5.0
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less