Homebuilder Ratings & Reviews

Legend Homes Reviews

2,277 Homeowner Reviews Completed Jun 2023 - Dec 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Dec 19, 2024

Customer services are quick to respond to issues I may have with the house

4.7
Verified Homeowner
Rosharon, TX, on Dec 18, 2024

Warranty expertise and home

4.7
Verified Homeowner
Fort Worth, TX, on Dec 18, 2024

The warranty need a better system such as portal... paper trail is important.

3.7
Verified Homeowner
Fort Worth, TX, on Dec 16, 2024

The communication with the builder was great

5.0
Verified Homeowner
Conroe, TX, on Dec 15, 2024

Nic friendly staff

4.9
Verified Homeowner
Conroe, TX, on Dec 15, 2024

I loved how fast & thorough the entire experience was. Amazing for first time home buyers

5.0
Verified Homeowner
Rosharon, TX, on Dec 15, 2024

The warranty service was really good. We had an issue with our stove turning the breaker off whenever it was turned on. I put in a warranty request, and it was immediately addressed and people were sent out to repair it. The whole process was easy and I’m thankful

4.4
Verified Homeowner
Conroe, TX, on Dec 15, 2024

Communication

5.0
Verified Homeowner
Manvel, TX, on Dec 15, 2024

It took a long time for my house to have power after closing due to meter issues, which was frustrating

4.1
Verified Homeowner
Conroe, TX, on Dec 13, 2024

[Translated from ES] Your commitment

4.5
Verified Homeowner
Seguin, TX, on Dec 12, 2024

I am not a fan of the stove. I dislike flat top stoves, would much rather have either gas or propane.

5.0
Verified Homeowner
San Antonio, TX, on Dec 11, 2024

Service and customer care have been exceptional. Our rep is very punctual and responsive anytime we have an issue.

4.3
Verified Homeowner
San Antonio, TX, on Dec 11, 2024

Loved the communication between the sales agent and building manager nothing bad to say

5.0
Verified Homeowner
Fort Worth, TX, on Dec 11, 2024

I have had work orders in for months and nothing has been completed. I am unable to use my garage

2.2
Verified Homeowner
Seguin, TX, on Dec 10, 2024

Heater needs to be fixed

5.0
Verified Homeowner
Willis, TX, on Dec 10, 2024

Overall I had a great experience

4.7
Verified Homeowner
ELMENDORF, TX, on Dec 10, 2024

All parties involved were very helpful.

5.0
Verified Homeowner
Ennis, TX, on Dec 10, 2024

This is my 1st home! Everything about my experience has been amazing!

3.5
Verified Homeowner
Conroe, TX, on Dec 10, 2024

I loved how fast someone contacted me when I had an issue with the warranty…. And the builder has always been there for me if I need him as well as [name removed] as well as the other lady seller. They have been awesome!

4.8
Verified Homeowner
Fort Worth, TX, on Dec 09, 2024

I do not really understand the process of making warranty claims.

2.0
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less