Homebuilder Ratings & Reviews

Legend Homes Reviews

1,743 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Apr 07, 2026

Friendly staff

4.9
Verified Homeowner
Conroe, TX, on Apr 06, 2026

HOA communications or lack thereof.

4.8
Verified Homeowner
Fort Worth, TX, on Apr 06, 2026

I have disliked how committed Legends Homes has been about meeting the committments they agreed to meet. Whether that revolves around resolving the issue in an adaquate amount of time or their general solution process.

2.0
Verified Homeowner
Montgomery, TX, on Apr 06, 2026

We had several issues that needed attending to. After several tries the circuit blowing in the kitchen was finally resolved. However the cracking along the edge of our driveway was never touched. We were told that matters outside the home were not under warranty. I don’t understand how this could be part of your policy. We reported it immediately after we moved in.

4.5
Verified Homeowner
Splendora, TX, on Apr 05, 2026

Not everything was fixed like it was supposed to

2.9
Verified Homeowner
Splendora, TX, on Apr 05, 2026

[Translated from ES] The attention we receive when we report a problem

4.9
Verified Homeowner
WILLIS, TX, on Apr 05, 2026

The only thing was a change in the sales person I wasn’t notified until I had to reach out to ask about the progress of the house and it wasn’t any transparency about the yard or the fence u til the house gate was put up when I picked the lot it was from here to here is yours then after being built is when I found out it was untrue other than that the builder was great and customer service was great highly recommend to anyone currently recommending people now

5.0
Verified Homeowner
CONROE, TX, on Apr 04, 2026

[name removed] was awesome to work with, when I had a warranty concern he was on top of it

5.0
Verified Homeowner
WILLIS, TX, on Apr 02, 2026

Furnace never connected. During cold snap Door transom settled. Have to pay to refo

3.5
Verified Homeowner
Huntsville, TX, on Apr 02, 2026

To much to type on my dislikes.

3.6
Verified Homeowner
Splendora, TX, on Apr 02, 2026

I liked my salesperson. I love [name removed], the customer service rep. who follows up with me periodically. I dislike my stove that I cannot bake in without throwing a breaker whenever I want to bake anything, and then I have to walk outside to flip the breaker to complete my bake.

4.6
Verified Homeowner
SEGUIN, TX, on Apr 01, 2026

I like the personal service that each member of the team gave to me and my wife. They made it easy. They seemed to genuinely care about us and our satisfaction.

4.9
Verified Homeowner
Conroe, TX, on Mar 31, 2026

There were cosmetic issues in the construction that I didn’t notice, due to higher expectations for new construction. Many items were just painted over and delayed my noticing them. Lesson learned for me to more closely examine, not just inspecting the mechanical issues. Damaged doors, cabinets and walls just painted over was not expected.

4.2
Verified Homeowner
Splendora, TX, on Mar 30, 2026

Love the attentiveness of the maintenance guys.

4.2
Verified Homeowner
Montgomery, TX, on Mar 30, 2026

Good quality build. Knowledgeable professionals with a keen eye for details......

5.0
Verified Homeowner
San Antonio, TX, on Mar 29, 2026

Love the support from everyone involved with Legend Homes !!!

5.0
Verified Homeowner
HOUSTON, TX, on Mar 29, 2026

Everything has been great

5.0
Verified Homeowner
Conroe, TX, on Mar 28, 2026

I like that most of the team like to help

3.9
Verified Homeowner
Everman, TX, on Mar 27, 2026

What I dislike was the normal process which is stressful and long, I Love the end result of being a home owner and making the home mine.

5.0
Verified Homeowner
Splendora, TX, on Mar 27, 2026

Everything went smooth and [name removed] was excellent when he showed the house and took care of all the little nitty gritty stuff.

5.0
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less