Homebuilder Ratings & Reviews

Legend Homes Reviews

1,787 Homeowner Reviews Completed Sep 2024 - Mar 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

WILLIS, TX, on Mar 18, 2026

No communication with hoa

4.3
Verified Homeowner
San Antonio, TX, on Mar 17, 2026

I have loved my new home in everyway possible.

4.3
Verified Homeowner
HOUSTON, TX, on Mar 17, 2026

Everything went as planned They made everything easy by working with my schedule making sure I understood all the process. I haven’t moved in just yet but I will soon.

5.0
Verified Homeowner
Conroe, TX, on Mar 15, 2026

Pay more attention to the finish detalils

3.8
Verified Homeowner
Splendora, TX, on Mar 15, 2026

I like how they communicate through the whole process and if it was any problems they did take care of it right away. They actually go above and beyond and I appreciated that. What I dislike is whoever building the homes need to do it with a little more compassion, especially with the paint on carpets and the floors, that I do not like cause I have been working hard trying to get that cleaned. I understand that these homes are very reasonable but at the same time who wants to come into a brand new home with so many issues....Although everything I have needed taking care of the builder handled it and I appreciate him.

4.9
Verified Homeowner
SEGUIN, TX, on Mar 10, 2026

I thought the whole process went really smooth and everybody was really helpful and nice and I love my home

4.5
Verified Homeowner
Saint Hedwig, TX, on Mar 10, 2026

Service and warranty request.

2.1
Verified Homeowner
Splendora, TX, on Mar 09, 2026

I like the service that they provide by having someone come out and speak with you about legend home warranties

4.9
Verified Homeowner
Splendora, TX, on Mar 09, 2026

The ease and affordability

4.9
Verified Homeowner
Conroe, TX, on Mar 08, 2026

I’m extremely happy with the speed and execution concerning warranty issues.

5.0
Verified Homeowner
Ennis, TX, on Mar 05, 2026

We had very few issues and the small ones we did have were addressed immediately.

4.0
Verified Homeowner
Splendora, TX, on Mar 04, 2026

No complaints, We’ve had a great experience buying are new home from Legend Homes

4.9
Verified Homeowner
San Antonio, TX, on Mar 04, 2026

I have had only one issue with the home, and the guy came the day I put in the request and fixed it. He was super nice and friendly. Answered all of my questions. The project manager for the subdivision has also been super nice. He stops and says “hello” whenever he sees me. Makes me feel like I live in a friendly environment.

4.7
Verified Homeowner
Conroe, TX, on Mar 03, 2026

[Translated from ES] Housing quality

4.0
Verified Homeowner
San Antonio, TX, on Mar 03, 2026

All of my expectations except for 1 was net. I was told my home would have a super shower but it did not. Now I have to pay for a bathroom renovation in my new home. I'm not pleased with the outcome.

5.0
Verified Homeowner
WILLIS, TX, on Mar 02, 2026

Excellent customer service

4.9
Verified Homeowner
Rosharon, TX, on Mar 01, 2026

I think to put the customer at ease it would be better if legend homes war to video and take picture of the frames of the house such as the wood bearings, etc., because this will show that the house is being built right a lot of properties show from afar, the wood frame being built, but they don’t show videos Are photos. more over the only thing I feel that you guys missed was the update of when you were going to paint the outside of my house. I was being updated weekly up until that point if I had been notified, I would’ve seen an error on my part as far as the paint was concerned to see if we could rectify it before the outside was painted

4.5
Verified Homeowner
Seguin, TX, on Mar 01, 2026

Really easy to work with but you could tell some of the finishing details were rushed

4.5
Verified Homeowner
San Antonio, TX, on Mar 01, 2026

Quickly fix and respond

4.3
Verified Homeowner
San Antonio, TX, on Feb 27, 2026

Legend agent, made false promises and overpriced appliance. The worst part is giving different info at the last minute.

3.8
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less