Homebuilder Ratings & Reviews

Legend Homes Reviews

1,629 Homeowner Reviews Completed Jan 2025 - Jul 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jul 15, 2026

[Translated from ES] The entire purchase process was great. The after-sales service was TERRIBLE.

3.3
Verified Homeowner
Conroe, TX, on Jul 14, 2026

Wonderful experience! [name removed], our sales rep, was friendly, helpful, just amazing.

5.0
Verified Homeowner
Splendora, TX, on Jul 14, 2026

Very nice people to work with but things take long to get done.

4.3
Verified Homeowner
Fort Worth, TX, on Jul 13, 2026

It's been pretty good to live in this community. Very peaceful sand safe neighborhood

4.6
Verified Homeowner
Splendora, TX, on Jul 11, 2026

During the final walk thru i was promise touch up paint , and one touch up service after move in and a year later still nothing. I was promised this from the previous person in [name removed]’s position. And had this discussion with [name removed] and again no touch up paint. I am ok with not getting the touch up service, i would appreciate the touch up paint and my husband can do the touch up himself.

4.9
Verified Homeowner
Ennis, TX, on Jul 08, 2026

I like the quality of the home but the houses area too close together and the driveways are not long enough; when walking the constant going into the street to get around cars is an inconvenience. I also feel there are opportunities for the HOA to be more present/beneficial.

4.3
Verified Homeowner
Fort Worth, TX, on Jul 08, 2026

I like everything. I don't have any complaint.

4.4
Verified Homeowner
Crowley, TX, on Jul 07, 2026

Legend Homes have beautiful homes, I absolutely love this builder. There construction is top tier. House that are being built around me are clean and organized instead of a huge construction mess, makes it easy to drive or walk around the neighborhood. Customer service is amazing, very detailed and responsive with any questions or concerns we had. I recommend anyone who is looking for a brand new home.

4.9
Verified Homeowner
HOUSTON, TX, on Jul 06, 2026

I can honestly say I had the best team working with me throughout this entire process. [name removed] was incredibly supportive, patient, and helpful every step of the way. My lender, [name removed], was also amazing. She went above and beyond to help me and made me feel comfortable and confident throughout the entire home-buying process. I truly appreciate everything they both did for me, and I couldn’t have asked for a better team. Thank you both for making this experience such a positive one!

5.0
Verified Homeowner
Rosharon, TX, on Jul 04, 2026

I would have loved to see a community center for the children in this subdivision. They really need somewhere to play and experience that outdoor feeling of freedom.

5.0
Verified Homeowner
Conroe, TX, on Jul 03, 2026

I didn’t like that I wasn’t able opt out of the blinds and the appliances and negotiate the price down a bit. I didn’t like that one day they said I could do that and the next day they said I couldn’t. I don’t like that I bought my house 6 months ago and the last houses you’re building in my neighborhood are with everything I had wanted: architectural shingles, craftsman door, simple rectangular modern exterior lanterns, and not gray LVP.

4.3
Verified Homeowner
SEGUIN, TX, on Jun 30, 2026

Sales, [name removed] was a pleasure to work with. Construction Manager, [name removed] still stops by to see if we need anything or have any questions.

4.8
Verified Homeowner
Conroe, TX, on Jun 29, 2026

My experience was fantastic. The Sales Agent ([name removed]) was very helpful and professional. The Construction Manager ([name removed]) was also very knowledgeable and my inspection with him was very revealing.

4.7
Verified Homeowner
Conroe, TX, on Jun 29, 2026

[name removed] was very helpful in touring the home we came to look at. She explained everything thoroughly that allowed my wife and I make a decision right there. She constantly communicated with us throughout the process, from opening escrow to closing. Shortly after move in, [name removed] contacted us to explain warranty coverage. He sent over important and relevant information, and helped us submit a ticket for repair order. All in all, the customer service we experienced were second to none. We truly appreciate the smooth and efficient transaction of our home purchase. Thanks to [name removed] and [name removed], and Legend Homes, we are happily moved in and we are confident that Legend Homes will resolve any issues that may arise.

5.0
Verified Homeowner
HOUSTON, TX, on Jun 28, 2026

Everything went well as expected

5.0
Verified Homeowner
San Antonio, TX, on Jun 28, 2026

Everyone we worked with was just so amazing!!!

5.0
Verified Homeowner
Conroe, TX, on Jun 26, 2026

Everybody was so nice and made it easy

4.7
Verified Homeowner
Conroe, TX, on Jun 26, 2026

I am so happy staying this community

5.0
Verified Homeowner
BROOKSHIRE, TX, on Jun 26, 2026

I had some major problems with my roof that took three separate times to repair.

4.6
Verified Homeowner
San Antonio, TX, on Jun 24, 2026

Realtor

3.6
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less