Homebuilder Ratings & Reviews

Legend Homes Reviews

2,328 Homeowner Reviews Completed May 2023 - Nov 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Nov 18, 2024

[Translated from ES] The attention of the broker and the property manager

4.8
Verified Homeowner
Everman, TX, on Nov 18, 2024

Quick response

4.3
Verified Homeowner
Conroe, TX, on Nov 17, 2024

I have liked that they have responded and solved the issues quickly and correctly.

4.7
Verified Homeowner
Rosharon, TX, on Nov 17, 2024

Great experience

5.0
Verified Homeowner
San Antonio, TX, on Nov 17, 2024

Nothing additional to report.

4.4
Verified Homeowner
Fort Worth, TX, on Nov 17, 2024

The HOA for this community is a lie. Being outnumbered by rental homes so any decision to make changes for the better is never going to happen. No board for any concerns, takes for ever for a request to be made , and you have to pay for a request to be approved or denied for an outside project. When I sent an email of my concern that was going on in this community, I never received a response back. Now you want me to complete this survey to have nothing done. This is ridiculous.

2.5
Verified Homeowner
Seguin, TX, on Nov 15, 2024

The way that they handle any concerns about the home

5.0
Verified Homeowner
Fort Worth, TX, on Nov 14, 2024

Master bathroom was poor craftsmanship with the tile, the warranty people never came out, I had to remodel the entire bathroom because of it, before mold set in

2.7
Verified Homeowner
Fort Worth, TX, on Nov 13, 2024

Sloppy work when it comes to baseboards and painting/trim

2.6
Verified Homeowner
Conroe, TX, on Nov 12, 2024

The house is beautiful I like very much

5.0
Verified Homeowner
CONROE, TX, on Nov 11, 2024

The warranty service has been great. [name removed] has been very patient and helpful.

4.4
Verified Homeowner
Everman, TX, on Nov 11, 2024

The bathrooms seem a bit crammed ( two feet wider would help alot). Also, all the DEAD drawers in kitchen and bathroom disappointing. Overall though, satisfied

4.6
Verified Homeowner
Everman, TX, on Nov 09, 2024

I love it

4.9
Verified Homeowner
Fort Worth, TX, on Nov 09, 2024

I keep finding minor flaws that I can fix myself for less than 20 dollars. I did appreciate the fixxing of the upstairs leaking tub. If the workers were more careful in building it would not have happened.

4.4
Verified Homeowner
San Antonio, TX, on Nov 07, 2024

I liked the expertise the whole experience was very delightful was always updated on everything.??

5.0
Verified Homeowner
Conroe, TX, on Nov 07, 2024

Dealt with [name removed], sales, very friendly, informative and honest. GC [name removed] has also been very good to work with and responds quickly. I only moved in 2 weeks ago, so far everything is great

4.9
Verified Homeowner
Splendora, TX, on Nov 05, 2024

[name removed] came by and said he was going to do a couple of fixes and then he never followed through.

4.8
Verified Homeowner
Conroe, TX, on Nov 05, 2024

[Translated from ES] The attention and follow-up to the details found.

4.9
Verified Homeowner
Conroe, TX, on Nov 04, 2024

No complaints about the warranty department, everything was great and everyone was more than amazing in taking care of us!

5.0
Verified Homeowner
Rosharon, TX, on Nov 04, 2024

I liked that everyone was friendly and helpful when I was buying this home.

4.7
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less