Homebuilder Ratings & Reviews

Legend Homes Reviews

2,258 Homeowner Reviews Completed Jul 2023 - Jan 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

FORT WORTH, TX, on Jan 19, 2025

[Translated from ES] What I liked most about my experience with Legend Homes was the closing credits. We are happy with our purchase. Thank you!

5.0
Verified Homeowner
CONROE, TX, on Jan 19, 2025

It was all very smooth!

4.9
Verified Homeowner
Conroe, TX, on Jan 18, 2025

The communication from [name removed] was outstanding

4.0
Verified Homeowner
Conroe, TX, on Jan 17, 2025

I was on a time crunch to get into my house from my previous lease, and everyone I communicated with at Legend Homes went above and beyond and was so accommodating in my home buying experience. The communication was efficient and always involved quick responses. [name removed] went to great measures to get me into my house quickly. [name removed] has been so helpful with warranty and any altercations I have had moving in. Everyone is fantastic and my house is beautiful! It is a great neighborhood!

4.9
Verified Homeowner
CONROE, TX, on Jan 17, 2025

I was looking for house last couple of years and then i meet miss kandace and she introduced me sale agent her name is miss [name removed] and i do really appreciate that they really helped me for buying house and another third person name miss melissa my loan agent and she really helped me to approve my loan and i do really thankful to all of them to get me a brand new house.. Thank's to all my as a team. ??????

5.0
Verified Homeowner
Seguin, TX, on Jan 17, 2025

Working with the team here at [name removed] heights was a great experience. Whenever I had questions the team was quick to respond and give me the assistance I needed.

5.0
Verified Homeowner
CONROE, TX, on Jan 16, 2025

Within 24 hrs after requesting a service, I received a call & the next day I had someone at the home.

5.0
Verified Homeowner
SEGUIN, TX, on Jan 15, 2025

Everything ran smoothly and Legend homes kept us up to date

5.0
Verified Homeowner
Fort Worth, TX, on Jan 15, 2025

Loved everything

5.0
Verified Homeowner
BROOKSHIRE, TX, on Jan 14, 2025

I liked how easy the whole process was, [name removed] was very helpful and informative.

4.8
Verified Homeowner
CONROE, TX, on Jan 14, 2025

The warranty was crap!!!! Got charged every time I tried to use it. Also the walls are EXTREMELY thin. You can hear EVERYTHING going on in the house. From people walking upstairs to water running through the pipes if someone is using it. There’s also the height or placement of the fience. The neighbors next door can literally look out there window, and see directly into your back yard. There’s no privacy!!!! Lastly, the driveways are way too small. Can’t fit my to vehicles in the driveway at the same time. Oh one more thing… there needs to be more for the kids to do. I have older, and younger kids. The older ones have NOTHING to do. It’s quite boring for them. No pool, park, etc. To be honest wouldn’t choose this community again knowing what I know now.

3.3
Verified Homeowner
New Braunfels, TX, on Jan 14, 2025

Fast and attentive

4.5
Verified Homeowner
Fort Worth, TX, on Jan 13, 2025

The way the house was built the lack of customer service and the poor workmanship of the home

2.1
Verified Homeowner
Bulverde, TX, on Jan 13, 2025

Like: service requested has been very thorough and appointments fast.

4.7
Verified Homeowner
HOUSTON, TX, on Jan 12, 2025

Me gustó el plazo corto de la venta

5.0
Verified Homeowner
Huntsville, TX, on Jan 12, 2025

All is well, nothing to complain about.

4.8
Verified Homeowner
Seguin, TX, on Jan 11, 2025

Pros: The walk-through was great, everyone was nice, everyone worked hard to make us comfortable, and willing to work with us on a short schedule. [name removed] specifically made us feel welcome and that we could rely on him. [name removed] also helped make getting our things into the house early possible which was a big stressor. Cons: The deal almost didn't go through, because we were told we couldn't put our things into the house early even though our movers were on the way there. In the end it ended up working out.

5.0
Verified Homeowner
Bulverde, TX, on Jan 10, 2025

Our realtor, [name removed], along with our financier, [name removed], has the best chemistry to make my wife and I feel the most comfortable before, during, and after our home purchase, and lastly, the design of our home has been the most satisfying experience through it all.

5.0
Verified Homeowner
Conroe, TX, on Jan 10, 2025

We've really enjoyed our new home and experience with Legend Homes. The only thing that bothers me a little is that the interest rates to finance with Legend Homes' mortgage lender dropped significantly soon after we signed. I would love the chance to refinance with the builder's mortgage lender if possible.

4.3
Verified Homeowner
St. Hedwig, TX, on Jan 09, 2025

I have lived in this house for 6 months and it has been repaired three times from one crack from one end of the house to the other end.

3.4
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less