Homebuilder Ratings & Reviews

Legend Homes Reviews

2,142 Homeowner Reviews Completed Sep 2023 - Mar 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Mar 29, 2025

The builder did not do some of the things that were requested before I moved in and also he didn't take care of some of my issues that I had in my home for the first 30 days

3.7
Verified Homeowner
San Antonio, TX, on Mar 29, 2025

The so called amenities,I.e. pool and playground areas Are a joke for they are nothing but a huge bird bath for 9months out of the year, and the three months that it is open it’s a hit or miss on when a life guard is there or not, that we can use the pool , landscape maintenance is a joke also, so I ask again what are our [name removed] does paying? Isn’t the neighborhood supposed to be upkeet by that I mean there yards? Weeds everywhere and nobody from the [name removed] is enforcing the rules

3.9
Verified Homeowner
Fort Worth, TX, on Mar 28, 2025

[name removed] was extremely professional. He handled all of my Warranty issues with extreme ease. I enjoyed working with him and he’s a valuable asset to your company.

4.6
Verified Homeowner
Conroe, TX, on Mar 28, 2025

Not a lot of flexibility in their schedules for timing of walk throughs. I had to drive an hour and a half each way.

5.0
Verified Homeowner
Rosharon, TX, on Mar 28, 2025

[name removed] and [name removed] made me feel good about the whole experience. They are the reason why I have my house for my boys.

4.8
Verified Homeowner
Fort Worth, TX, on Mar 27, 2025

Everything perfect

5.0
Verified Homeowner
Splendora, TX, on Mar 27, 2025

How terrible the house was built. I have had several issues that were sent to the warranty department. They also claimed that some of the issues I brought up they couldn’t do anything about, but in reality it was something they just don’t want to address. The workers they used to fix the issues left trash everywhere and didn’t pick up after themselves. The workers also damaged some of my flowerbed plants.

2.6
Verified Homeowner
Bryan, TX, on Mar 27, 2025

Greatly appreciated having a local superintendent in the area to coordinate any home issue with as needed.

3.9
Verified Homeowner
Bulverde, TX, on Mar 26, 2025

The walkthrough with [name removed] identified needed corrections. Those were not done. Raccoon fences in attic by HVAC unit was never removed. Crooked walls were fixed with just drywall mud, walls were not repaired correctly. Plastic drink bottles full of liquid left on top of fireplace box, would have never known if it wasn’t for fireplace remodel. Liquid would have damaged newly installed flooring. Construction manager is weak and didn’t make sure home construction was kept clean. Takes months to get warranty repairs submitted to repair companies. Had to keep questioning warranty claims guy for repair status. House sat for a year prior to sale and now two years in there is still a lot of cracking noises from settling in same specific area. Double ovens stopped working five days into ownership, found out through repair company it had already been repaired and was on recall. Construction quality is probably the lowest of our last three home builds. Crooked walls, ceilings have protruding studs, light switch covers have drywall gaps all around them. Door/window trim is crooked and probably the worst caulking job ever done, it is embarrassing how bad they look. Front and back yard was never scraped and sodded correctly, ground is so uneven my wife has fallen because of holes in ground. Driveway used for a year while home was empty and concrete discolored. Just poor construction oversight and run around from claims department. I was even told by claims department rep to go buy exterior paint to touch up overspray and paint slops on exterior walls. First week into this home I fell and injured my wrist because of excess brick mortar piles in entry walkway. It was only removed after I showed picture of bruised wrist to warranty guy. [name removed] construction mgr just flat out lied and didn’t do all the things we discussed walkthrough so final walkthrough we had to take it as is because we had movers coming same day. From speaking with neighbors we were not the only ones that purchased a very low quality workmanship home. The amount of money spent for this home you would believe some attention to detail would have taken place. I see your Legend homes ads in my FB feed stating the quality you provide, all lies! I did the job [name removed] & [name removed] are doing and I have never spent that much time in my truck. They should be out checking what subcontractors are doing, verifying plans, etc.. if I could go back I would not have purchased from Princeton/Legend homes. If [name removed] would like to speak with me she can reach me at [name removed].rey@gmail.com to setup a phone call.

1.3
Verified Homeowner
Conroe, TX, on Mar 23, 2025

[Translated from ES] Personalized attention

5.0
Verified Homeowner
CONROE, TX, on Mar 22, 2025

Great house so far.

4.9
Verified Homeowner
Huntsville, TX, on Mar 21, 2025

[name removed]

4.2
Verified Homeowner
Everman, TX, on Mar 21, 2025

suzy is super friendly!!

4.4
Verified Homeowner
Everman, TX, on Mar 20, 2025

I enjoyed my entire experience with Legend homes

5.0
Verified Homeowner
CONROE, TX, on Mar 19, 2025

What I dislike that I only been living in my home for 6 months and issues are occurring like tile grout disappearing exposing cracks between the shower tiles. The kitchen faucet leaking. The ceiling in my bedroom cracks appearing. I just put in warranty request for the repairs, but it’s disappointing that I haven’t been living here long and it’s issues occurring. I already had to get drainage system installed outside because water was sitting on the side of the house. The kitchen cabinets doors were falling off. I had to put in request to get the garage door opener fixed. I understand things wasn’t going to be perfect, but I didn’t expect to have so many issues occurring. I do appreciate when I do put in a warranty request repair I do get a call and the issues get taken care of. But with so many issues it makes me feel like the builders just rushed on building the house, but I’m glad that the issues are not major issues other then the kitchen facet leaking.

4.9
Verified Homeowner
Splendora, TX, on Mar 19, 2025

Everyone has been very helpful in addressing any issues that have come up. [name removed] in particular is always willing to go the extra mile and follows up with us to ensure the work is satisfactory. Great job!

4.5
Verified Homeowner
Splendora, TX, on Mar 18, 2025

I liked that I could reach out to [name removed] at any point and follow up with him. Even when, at be point, he was on vacation. Builder was also super nice even though he wasn’t the one who actually built my home. He got to know all of it before I did just to make sure he was okay with it.

4.4
Verified Homeowner
Splendora, TX, on Mar 18, 2025

Everything was made easy and [name removed] and [name removed] are amazing

5.0
Verified Homeowner
Splendora, TX, on Mar 17, 2025

Easy transition to new home I like!

5.0
Verified Homeowner
Huntsville, TX, on Mar 16, 2025

Working with the staff, from sales, to the loan team, to our Warranty representative. All were outstanding

4.9
Verified Homeowner

Builder Profile

Legend Homes logo

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less