Homebuilder Ratings & Reviews

Legend Homes Reviews

2,712 Homeowner Reviews Completed Jun 2022 - Dec 2023

Overall Satisfaction

4.0
Customers' overall satisfaction
3.9
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Dec 01, 2023

Warranty and customer care has been exceptional

5.0
Verified Homeowner
Richmond, TX, on Dec 01, 2023

[name removed] has been amazing!

4.7
Verified Homeowner
New Braunfels, TX, on Nov 30, 2023

The people I have dealt with were amazing. Construction manager was awesome and warranty rep was amazing

4.1
Verified Homeowner
Conroe, TX, on Nov 28, 2023

Good over all

4.5
Verified Homeowner
Conroe, TX, on Nov 26, 2023

Quality

4.0
Verified Homeowner
Splendora, TX, on Nov 26, 2023

I appreciated all of the communication from start to finish. I never once was uninformed or kept out of the loop and my all questions got answered quickly.

5.0
Verified Homeowner
San Antonio, TX, on Nov 26, 2023

I really liked how quick and easy the process was

5.0
Verified Homeowner
Richmond, TX, on Nov 25, 2023

I loved everything, the best is customer service [name removed], [name removed] and [name removed] are the best people I have met in my life. Always happy to help with smile on face.

5.0
Verified Homeowner
Manvel, TX, on Nov 25, 2023

Some broken items or not working appliances

4.9
Verified Homeowner
Rosharon, TX, on Nov 25, 2023

Timely completion, good work, great customer service and quality home.

4.9
Verified Homeowner
Conroe, TX, on Nov 23, 2023

Even though I has identified few issues related to some deficiencies twice it was not addressed until I moved in. After moving in I had raise a warranty request and yet the issue was not fixed satisfactorily.

4.4
Verified Homeowner
Katy, TX, on Nov 23, 2023

Like house design and features. Like neighborhood streetlights being on and numerous. Dislike excess street parking and crazy driving cars racing up and down the street. Liked process of purchasing and staff here who made process easier.

4.3
Verified Homeowner
Everman, TX, on Nov 22, 2023

[name removed] was always very helpful with information and available to answer questions.

5.0
Verified Homeowner
Houston, TX, on Nov 22, 2023

Above average build quality; quick response on warranty repairs

4.3
Verified Homeowner
Everman, TX, on Nov 21, 2023

My experience was great. The only complaint may be the final inspection and that is partly my fault.

4.8
Verified Homeowner
Bryan, TX, on Nov 21, 2023

No updates or follow ups.

2.3
Verified Homeowner
Conroe, TX, on Nov 19, 2023

I loved the weekly updates on what the builders were working on. I loved seeing the progress. When we had our first walk through, I was overwhelmed with emotion to see the beautiful completed home that I will be raising my children in.

5.0
Verified Homeowner
Bryan, TX, on Nov 18, 2023

Warranty service and customer care was good. Requesting warranty repair was sometimes uneventful.

4.9
Verified Homeowner
Conroe, TX, on Nov 18, 2023

Everything was good, little behind due to backorder on gas meter. Thats out of everyones control, over all it was great experience.

4.9
Verified Homeowner
Cibolo, TX, on Nov 18, 2023

We disliked the home was not completed on schedule which affected mortgage rate and caused our credit to have 2 hard inquiries on it.

3.0
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less