Homebuilder Ratings & Reviews

Legend Homes Reviews

2,716 Homeowner Reviews Completed Dec 2021 - Jun 2023

Overall Satisfaction

3.9
Customers' overall satisfaction
3.7
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Houston, TX, on Jun 02, 2023

Had a great experience and nothing went wrong

4.5
Verified Homeowner
Manvel, TX, on Jun 02, 2023

It was awesome! [name removed] was amazing!

4.9
Verified Homeowner
Richmond, TX, on Jun 02, 2023

Great!!!! Thank you so much for helping fix my Dryer electrical part .

4.3
Verified Homeowner
Ennis, TX, on Jun 01, 2023

I actually live in [name removed] in Ennis. I'm dissatisfied that only a few are homeowners. The rest, you made into rentals. So I live in s rental community which devalues my home.

4.3
Verified Homeowner
Porter, TX, on Jun 01, 2023

The time slots for repairs are somewhat hard to accommodate

5.0
Verified Homeowner
Desoto, TX, on Jun 01, 2023

Keeping the customer updated through the process it really meant a lot

5.0
Verified Homeowner
San Antonio, TX, on Jun 01, 2023

Paint and restroom grout concerns

4.8
Verified Homeowner
Ennis, TX, on Jun 01, 2023

My family and I like everything about this home since day one. I would recomended to friends and families. God bless you all.

4.0
Verified Homeowner
Porter, TX, on May 30, 2023

Good communication

4.5
Verified Homeowner
Porter, TX, on May 29, 2023

The community is so quiet and tranquil. We love all the trees surrounding the neighborhood.

4.8
Verified Homeowner
Spring, TX, on May 29, 2023

I love the design but the walls could have been made a little stronger. You can barely tap the walls with any object & put a nice dent in it. Overall I'll give the house a 7 out of 10.

4.5
Verified Homeowner
Desoto, TX, on May 29, 2023

The agent [name removed] was helpful and kind. The builder’s contractor agent did an awesome job explaining the operation of things in the house and giving great tips.

4.9
Verified Homeowner
San Antonio, TX, on May 29, 2023

My home was not built to a standard that should have passed inspection. Missing insulation, fist sized holes between my foundation and frame, every time it rains my back door floods which led to water damage in my floor, my walls, my baseboards. My doors stick and rub, my back door has been “fixed” on 3 different occasions. I have a window protruding out from the frame of my home. Hardi-board that is popped, bowed away from the home, or UNPAINTED! Just slapped on with an excessive amount of nails. Half-done lazy craftsmanship on the majority of the home. A laundry list of issues to include roofing issues. Exposed irrigation system that doesn’t distribute water evenly. But of course… Legend doesn’t warranty any of their work once you close so it’s just a massive waste of time and money. It’s like the home was built with a blindfold on! And the sales associate, [name removed], was nothing but attentive and nice until we closed, then she went from completely helpful to blocking calls from my realtor and myself. Have to call her from random phones to even get a response. Would never, ever recommend Legend or [name removed] [name removed] to ANYONE. Working with [name removed] and [name removed] from construction management has been the only this keeping us from immediately selling this home.

2.3
Verified Homeowner
San Antonio, TX, on May 29, 2023

Still have not heard back from the warranty department after their visit.

1.6
Verified Homeowner
Conroe, TX, on May 28, 2023

You get the run around and then they send out someone who does bare minimum to get it through warranty period

0.9
Verified Homeowner
Bryan, TX, on May 27, 2023

[name removed] is great!

5.0
Verified Homeowner
Spring, TX, on May 26, 2023

Friendly staff but pushy with timeline

4.7
Verified Homeowner
Spring, TX, on May 26, 2023

I like how well the builder kept in touch with me if I need anything for the house

4.2
Verified Homeowner
Conroe, TX, on May 26, 2023

Functionality of home is a bit weird. Doors and appliances opening on each other. One of my stairs feel like it’s missing wood in the center. The grass in the back is bad. The back porch slab is uneven. It is my first home so now I’m using it as a lesson for my future home. My house is still a very capable home and I’m satisfied with what I have, but there are some obvious opportunities after moving in that I’ve discovered.

4.5
Verified Homeowner
Ennis, TX, on May 26, 2023

I loved everything

5.0
Verified Homeowner

Builder Profile

Legend Homes logo

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Request More Info

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less