Homebuilder Ratings & Reviews

Legend Homes Reviews

1,923 Homeowner Reviews Completed Mar 2024 - Sep 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Sep 12, 2025

Some items have been overlooked that we had requested repairs for, communication was never followed through on.

3.5
Verified Homeowner
HOUSTON, TX, on Sep 11, 2025

Experience with the builder [name removed] has been great, although small fixes required after purchase have small break downs in communications. Fixed easily. During the contract process the seller [name removed] could have been more communicative about hiccups and mistakes. The mortgage lender was very responsive but team made a few mistakes and a first time buyer catching those mistakes were difficult and could have been missed by someone less education.

4.0
Verified Homeowner
Splendora, TX, on Sep 11, 2025

Customer service was great

5.0
Verified Homeowner
Splendora, TX, on Sep 11, 2025

Everything has been great from the beginning highly impressed

5.0
Verified Homeowner
San Antonio, TX, on Sep 10, 2025

Quick and easy communication, timely follow ups

5.0
Verified Homeowner
New Braunfels, TX, on Sep 09, 2025

Dislike; too many things were not done the right way the first time as the home was built; now they have to come fix things as we are already in the home, making the repairs harder than they should be.

1.7
Verified Homeowner
Huntsville, TX, on Sep 09, 2025

It’s been a process to get issues resolved in Our Home. For the most part, Legend has been good to work with. We have a few more issues, but we’ll resolve those in the near future.

4.3
Verified Homeowner
ELMENDORF, TX, on Sep 09, 2025

It was a great easy experience. [name removed] assisted and made the process easy and understandable!

5.0
Verified Homeowner
Fort Worth, TX, on Sep 09, 2025

The only i dislike is the HOA, other than that everyone is been easy and nice to work with

4.8
Verified Homeowner
Fort Worth, TX, on Sep 06, 2025

The purchase went fairly smoothly, it’s just now working the kinks out of the house that were not caught beforehand, most likely because of the excitement.

4.0
Verified Homeowner
Conroe, TX, on Sep 06, 2025

[name removed] was amazing as he walked us through buying the home. He was very thoughtful, thorough as well as attentive. [name removed] was great at getting any warranty claims taken care of quickly with quality.

4.9
Verified Homeowner
San Antonio, TX, on Sep 06, 2025

Already had to submit maintenance requests and they were resolved promptly. Thank you for staying in top of my concerns.

4.8
Verified Homeowner
Conroe, TX, on Sep 01, 2025

None

5.0
Verified Homeowner
WILLIS, TX, on Aug 29, 2025

The fence is unacceptable. It was poorly put together so I’m having to hire someone to redo it. Whoever built it should be embarrassed.

4.8
Verified Homeowner
Splendora, TX, on Aug 28, 2025

Everything was great

5.0
Verified Homeowner
Splendora, TX, on Aug 28, 2025

Aprecié desde el inicio nadie me hizo sentir presionada en lo absoluto. Trabajaron con mi esposo y yo y ofrecieron las mejores opciones que se acomodaban a nuestras necesidades. El proceso fue rápido y fácil. [name removed] bendición.

5.0
Verified Homeowner
Saint Hedwig, TX, on Aug 27, 2025

That for it being a mew home there where things wrong that should not have been

3.7
Verified Homeowner
Fort Worth, TX, on Aug 26, 2025

Quality and customer service

1.0
Verified Homeowner
Splendora, TX, on Aug 25, 2025

The attentiveness my rep gave me [name removed], and patience as I came back three times before I made a choice .

4.9
Verified Homeowner
Conroe, TX, on Aug 24, 2025

Great customer service from the start to finish. The walk thru maintenance manager explained everything very well. [name removed] sales rep was very helpful in every aspect.

4.8
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less