Homebuilder Ratings & Reviews

Legend Homes Reviews

1,946 Homeowner Reviews Completed Jun 2024 - Dec 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Splendora, TX, on Dec 24, 2025

Communication was very good throughout. [name removed] was thorough during walkthrough addressing all of our concerns.

5.0
Verified Homeowner
BROOKSHIRE, TX, on Dec 23, 2025

Poor craftsmanship. Less than six months i had multiple warranty repairs from a leaking window leaking shower broken igniter on water heater broken dish washer to the ac not being chrged properly with freon and im sure more will pop up.

4.5
Verified Homeowner
Cibolo, TX, on Dec 21, 2025

I liked that they were responsive to my warranty inputs and resolved what they could. I disliked things beyond Legend Homes control as they weren’t the original builders of my home.

4.8
Verified Homeowner
BROOKSHIRE, TX, on Dec 21, 2025

The house is solid with something, but I am most disappointed with the WC it is of very low quality, I expected something a little more

4.0
Verified Homeowner
Conroe, TX, on Dec 21, 2025

It was really straightforward and seamless

4.2
Verified Homeowner
San Antonio, TX, on Dec 20, 2025

Stop valve in the bathrooms are not good products. A/C is not enough for the house, meaning is will have to invest money for a bigger more tons for it.

2.4
Verified Homeowner
BROOKSHIRE, TX, on Dec 19, 2025

Legend homes team was great for me.

4.1
Verified Homeowner
Montgomery, TX, on Dec 15, 2025

[name removed] the salesman was straightforward however very kind. [name removed] who conducted the inspections was very helpful and offered to assist with any fixes in the future assuring he was just a phone call away. Lastly, [name removed] and [name removed] was very knowledgeable and promptly returned phone calls during the loan process.

5.0
Verified Homeowner
SEGUIN, TX, on Dec 14, 2025

We have been having ac issues no parts on any calls. They tried to close warranty repairs and nobody showed up. We submitted one recently on my floor and the last warranty they are trying to be to close it and my floor is all messed up and nobody has done work. I was messaged at 3pm Friday and I was doing a fridge compressor which takes 3 hrs I was not near my phone until after 5 and he said they were going to close the call if I didn’t respond by 5. Im very frustrated with spending $300k plus and no help so below I have to look at gabs on my floor.

2.5
Verified Homeowner
San Antonio, TX, on Dec 14, 2025

The purchase experience from contract through move-in was smooth and well organized. The process was clearly explained from the beginning, and we always felt informed and supported.

5.0
Verified Homeowner
Montgomery, TX, on Dec 14, 2025

N/a it was all great

5.0
Verified Homeowner
Rosharon, TX, on Dec 14, 2025

Very simple process

4.4
Verified Homeowner
Splendora, TX, on Dec 12, 2025

Being treated like family. Everyone was friendly and helpful from the beginning to the end.

5.0
Verified Homeowner
Fort Worth, TX, on Dec 10, 2025

Dislike. Very much do not like [name removed].

3.2
Verified Homeowner
Conroe, TX, on Dec 10, 2025

[Translated from ES] The accompaniment, support throughout the entire process

5.0
Verified Homeowner
Splendora, TX, on Dec 09, 2025

[name removed], Everyone really, was amazing and helpful.

5.0
Verified Homeowner
Fort Worth, TX, on Dec 09, 2025

It takes awhile for them to get back to you if you have an issue

3.9
Verified Homeowner
HOUSTON, TX, on Dec 08, 2025

Everything was a smooth and very fast process. I was educated on everything thoroughly.

4.7
Verified Homeowner
CONROE, TX, on Dec 07, 2025

We love the easy process to obtain the house and everything that came with it.

5.0
Verified Homeowner
San Antonio, TX, on Dec 07, 2025

Loved the communication.

5.0
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less