Homebuilder Ratings & Reviews

Legend Homes Reviews

1,053 Homeowner Reviews Completed Jun 2021 - May 2022

Overall Satisfaction

4.1
Customers' overall satisfaction
3.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Katy, TX, on May 24, 2022

[Translated from ES] build quality

4.7
Verified Homeowner
Conroe, TX, on May 24, 2022

some errors here and there but overall good experience.

4.9
Verified Homeowner
Katy, TX, on May 24, 2022

Princeton homes always took care of us when we needed touch ups within our warranty period.

4.0
Verified Homeowner
Spring, TX, on May 24, 2022

I like that the process moved quickly. On the other hand, I did not like that the prices went up significantly but the quality in product and service did not. The sub-contractors did very sloppy work causing the need for a numerous warranty claims that could have been avoided if the thoroughness was completed the first time.

4.1
Verified Homeowner
Katy, TX, on May 21, 2022

[Translated from ES] [name removed]

4.0
Verified Homeowner
Porter, TX, on May 21, 2022

The purchase experience was smooth

4.7
Verified Homeowner
Katy, TX, on May 20, 2022

Association is as usesless as a sack of potato! They are slow with processing request. They cant do anything about or safety even when my friend /next door neighbor got his catalytic converter stolen infront of his driveway, they just brushed it off and told us to report it to the police. No actions being taken with the lack of lights on our street, they rarely clean our lake, there's always trash on the surrounding areas of marcello lakes, pool is just open during summer even though we are paying for it through our association and it should be open all year round. Its been forever and clubhouse is still empty without any amenities.

2.4
Verified Homeowner
Porter, TX, on May 20, 2022

Workmanship wasn’t quality throughout the house

4.4
Verified Homeowner
Katy, TX, on May 19, 2022

I loved how easy the process was made for us and our home is absolutely beautiful!

5.0
Verified Homeowner
Katy, TX, on May 16, 2022

They respond quickly, but the best way is not to call warranty service so frequently

3.3
Verified Homeowner
Fort Worth, TX, on May 16, 2022

Sometimes it’s taking a long time to get vendors to come out like I’ve been waiting over a month for the sprinkler guys. Also, ATT did a terrible job burying my box and they were supposed to come back out and fix it.

4.7
Verified Homeowner
Ennis, TX, on May 16, 2022

The flooring it continues to come up

4.5
Verified Homeowner
Manvel, TX, on May 14, 2022

So far I have used the warranty service two times. [name removed] major issues yet

4.5
Verified Homeowner
Conroe, TX, on May 14, 2022

The length of time it took to build the home..

4.4
Verified Homeowner
Katy, TX, on May 14, 2022

Everything was great

4.5
Verified Homeowner
Katy, TX, on May 13, 2022

They just work Monday thru Friday

3.7
Verified Homeowner
Richmond, TX, on May 13, 2022

Front sprinklers still not working as it should...I had few other minor issues within a year but warranty service department provided excellent service to fix all issues. Thanks to [name removed] for his help. Overall I think princeton classic homes are excellent builder for budget.

5.0
Verified Homeowner
Katy, TX, on May 12, 2022

None

5.0
Verified Homeowner
Spring, TX, on May 12, 2022

I was a bit disappointed in how house selection process would take place, and that I couldn't pick the upgrades I wanted even though they were listed on the online plans. Builder and Sales ([name removed]) were responsive and helpful. Anytime I had a question, [name removed] was very informative, and polite. Our Builder definitely seemed to know his trade, and was very encouraging about the whole final process. Building process seemed overall smooth, just took longer than we realized it would (not an issue, we were just hopeful it would be done sooner). Only issue that really occurred were the final blue tape items - spot painting, correcting caulking, etc. Our closing occurred the same day as the final walkthrough and we were promised the painter would be over to fix some missed caulking and some paint before we closed - but they didn't stop by that day as promised.

4.9
Verified Homeowner
Katy, TX, on May 12, 2022

[Translated from ES] Your good work!!!

4.6
Verified Homeowner

Builder Profile

Legend Homes logo

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less