Homebuilder Ratings & Reviews

Legend Homes Reviews

2,176 Homeowner Reviews Completed Aug 2023 - Feb 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Feb 19, 2025

I haven’t had time to speak with anyone connected to Legend Homes. But my home is coming apart!

3.5
Verified Homeowner
Huntsville, TX, on Feb 18, 2025

I liked the quality construction and great Customer Service

5.0
Verified Homeowner
San Antonio, TX, on Feb 17, 2025

WHen I put in my offer my sales rep put the offer in for $10,000 more than we asked her to. Our construction lead [name removed] completely ignored numerous things we asked to be fixed or done. We were told it would be and even had people at our house the morning of closing repainting our exterior we informed him 4 weeks earlier needed to be fixed. The contractors that came in to fix the issues we had made things worse or they damaged something else in the process from trying to be quick or sloppy. Doors that needed to be replaced were replaced with non matching doors and took me almost 6 months to get them replaced correctly.

2.2
Verified Homeowner
Conroe, TX, on Feb 17, 2025

Everything was easy, and the process was explained well from the beginning. Legend people were also kind and willing to help.

5.0
Verified Homeowner
Ennis, TX, on Feb 11, 2025

I liked everything so far but the signal in this area is terrible.

5.0
Verified Homeowner
Manvel, TX, on Feb 10, 2025

Worst quality, I have ever seen

1.6
Verified Homeowner
WILLIS, TX, on Feb 09, 2025

Love Legends Home. Dislike the HOA they picked.

3.9
Verified Homeowner
Splendora, TX, on Feb 08, 2025

I was glad they had a contingency on my home. My move was delayed several times, but they worked with me.

4.3
Verified Homeowner
San Antonio, TX, on Feb 07, 2025

[name removed] made our first home buying experience a smooth and easy process! Will definitely use again and suggest to family and acquaintances in the future!

5.0
Verified Homeowner
Fort Worth, TX, on Feb 06, 2025

I am extremely pleased with the overall experience I had working with Legend Homes. From start to finish, the process was smooth and professional, and I was impressed with their attention to detail, timely communication, and dedication to ensuring that every aspect of the project met my expectations. Their expertise and commitment truly made the experience enjoyable, and I am delighted with the final result. I feel confident in recommending them based on the exceptional service they provided throughout the entire process.

4.6
Verified Homeowner
San Antonio, TX, on Feb 06, 2025

The lights are constantly going out

4.1
Verified Homeowner
Splendora, TX, on Feb 06, 2025

Constant communication and helpful information

5.0
Verified Homeowner
Conroe, TX, on Feb 05, 2025

PROs. Overall we are happy with the Legend home and the staff’s are very helpful in fulfilling our needs. Thank you so much. CONs. We are still moving in from Oregon. The HOA is alright sending us violations letter for parking our trailer here on our driveway, we will move it when we finish unloading and unpacking everything.

5.0
Verified Homeowner
Conroe, TX, on Feb 05, 2025

This experience was nice and smooth no issues

4.8
Verified Homeowner
Fort Worth, TX, on Feb 05, 2025

I submitted a home inspection on 1/6/2025 with warranty issues on our home. Our 1 year date was 1/18/25. I have not received any follow up for work or even a response back. We are now finding more issues. The builder foreman as well as our salesman told us to make sure we did a home inspection prior to our 1 year date. Very disappointed that nothing has happened or no attempt to correct the wrongs identified in the inspection have been made.

2.0
Verified Homeowner
BROOKSHIRE, TX, on Feb 04, 2025

Disappointed with the Quality of My New Home. I was excited to move into my newly purchased home, but within a month, I’ve discovered multiple quality issues that should never exist in a new build. There are visible cracks in nearly every corner of the house, a cracked glass window, and even a cracked granite countertop something I did not expect so soon after moving in. These issues raise serious concerns about the construction quality and durability of the materials used. For the price I paid, I expected much better craftsmanship and attention to detail. Now, instead of enjoying my new home, I am dealing with repairs and frustrations. I urge anyone considering this builder or development to thoroughly inspect every detail before committing. I also hope the builder takes responsibility and provides proper resolutions for these defects.

3.6
Verified Homeowner
Splendora, TX, on Feb 04, 2025

So far, everything has been great and responsive

4.8
Verified Homeowner
Conroe, TX, on Feb 03, 2025

I liked my contractor [name removed]

5.0
Verified Homeowner
Conroe, TX, on Feb 03, 2025

[name removed] was very helpful and friendly and we appreciate the speed of responses.

4.8
Verified Homeowner
Huntsville, TX, on Feb 03, 2025

The builder, [name removed], I think was his name. Exceptional service and attention to detail. He sealed the deal on making the entire project/process comfortable.

4.7
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less