Homebuilder Ratings & Reviews

Legend Homes Reviews

1,791 Homeowner Reviews Completed Oct 2024 - Apr 2026

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Converse, TX, on Apr 27, 2026

I liked feeling like I was more than just a sale. I didn’t like that I felt a bit pushed to by the already built home instead of being offered a plot that would have been more accessible but needed to be built on. I love so much q out my home but having mobility disabilities is making moving around my property extremely challenging. This could have easily been avoided if I had felt I could have the same great deal on a different more level property.

4.9
Verified Homeowner
HOUSTON, TX, on Apr 26, 2026

Sales rep [name removed] and contract supervisor [name removed] have been very helpful. Answered our questions and had prompt response to issues. Warranty work so far has been fixed in timely manner.

5.0
Verified Homeowner
BROOKSHIRE, TX, on Apr 23, 2026

Everything was extremely smooth.

5.0
Verified Homeowner
Crowley, TX, on Apr 22, 2026

I dislike the fact that I was not told that this was a spec home until after I purchased it. Being a first time and new homeowner, I think that is important to let someone know. Also was told this wasn't a flood zone and the first piece of mail I received here stated I was in or near a flood zone.

2.5
Verified Homeowner
Fort Worth, TX, on Apr 21, 2026

Nothing. Fantastic customer service from all involved. [name removed] is a rockstar and such a kind, compassionate human being. Sales people are hard to trust these days but I would trust him through this process again when I'm ready to purchase my next home.

5.0
Verified Homeowner
Rosharon, TX, on Apr 21, 2026

[Translated from ES] What I like most about the guarantee is that you can communicate with the suppliers without any problems.

4.5
Verified Homeowner
San Antonio, TX, on Apr 19, 2026

[name removed] is the absolute best! So friendly and so dedicated with helping me get this home! [name removed] also was the friendliest and helped me understand everything that went in to making this home

5.0
Verified Homeowner
Splendora, TX, on Apr 19, 2026

The care and response time to fix every issue was amazing.

5.0
Verified Homeowner
San Antonio, TX, on Apr 16, 2026

[name removed] was super helpful and updated us throughout the whole way!

5.0
Verified Homeowner
Conroe, TX, on Apr 15, 2026

Loved the communication with the builders. Helped with sprinkler system and also gave me his personal number in case i had any problems

5.0
Verified Homeowner
San Antonio, TX, on Apr 15, 2026

I loved working with my Salesman [name removed], he made everything so easy for this purchase. I also like working with [name removed] the Construction Manager, he went over everything in the house.

4.8
Verified Homeowner
Fort Worth, TX, on Apr 14, 2026

They told you what was needed and very nice people

5.0
Verified Homeowner
Huntsville, TX, on Apr 12, 2026

The process of buying was quick and easy

5.0
Verified Homeowner
SEGUIN, TX, on Apr 12, 2026

Everyone was supportive and the awesome interest rate didn't hurt

5.0
Verified Homeowner
Splendora, TX, on Apr 11, 2026

[name removed] was a huge help with the purchase and after.

4.6
Verified Homeowner
FORT WORTH, TX, on Apr 10, 2026

The title company. We could never speak to anyone voice to voice despite calls made. There was no explanation of the first time home buyer program and how or why it wasn’t ideal. Everything kind of went off of assumption, from bypassing first time home buyer to buying down the interest rate. Questions couldn’t be had because it wasn’t particularly interactive. If it had been an option, i would have used a different title company. Additionally, we were not told about the minimum credit score nor the complications that came with different credit scores. Just felt dishonest.

3.9
Verified Homeowner
CONROE, TX, on Apr 10, 2026

We really like having an office and the half bath. Also, the location of our home. We like that we have a one story and on either side of us are one story as well. Gives us more privacy not having a large 2 story next to us. I believe it looks nicer too having 1 story side by side.

4.9
Verified Homeowner
BROOKSHIRE, TX, on Apr 08, 2026

Difficulty in talking to someone about craftsmanship claims

3.2
Verified Homeowner
ELMENDORF, TX, on Apr 08, 2026

The helped with everything!

5.0
Verified Homeowner
Fort Worth, TX, on Apr 07, 2026

Friendly staff

4.9
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less