Homebuilder Ratings & Reviews

Legend Homes Reviews

1,933 Homeowner Reviews Completed Feb 2024 - Aug 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Rosharon, TX, on Aug 02, 2025

Legend Home repesentatives that helped me secure my beautiful new home, were professional, caring and extremely helpful and patient throughout the process of a long distance move from California, with the complications of selling that home and immediately buying my Legend Home. My first visitor, who stayed 5 days and was a realtor, remarked everyday how well made the home was.

4.6
Verified Homeowner
Rosharon, TX, on Aug 02, 2025

The process was amazing from start to finish. They included me on every step of events. I think i had the best team a veteran could ask for. This home purchase melted my heart, because of how committed they were to my every need on anything. i am right where i want to be...HOME! A veterans dream come true.

5.0
Verified Homeowner
Conroe, TX, on Aug 01, 2025

I like the build design of these houses. The location is convenient for my life. Totally everything is so far so good.

4.2
Verified Homeowner
Conroe, TX, on Aug 01, 2025

There have been numerous issues with my home. I have had a number of them taken care of and that part is a plus, but the fact that they needed to be done is the larger issue. We are currently dealing with the fact that our roof was recommended for a replacement for damage done before we took possession of the home. We have had the home inspected and a roof inspection done. Multiple inspectors have stated this damage was no from us or during our time. Yet they are telling us to file an insurance claim. This is a huge expense and a problem that legend needs to take care as the issue was caused during legend homes time as the owner of the home.

1.6
Verified Homeowner
Conroe, TX, on Jul 31, 2025

Made us feel important, and treated us with respect. Answered our questions and try to resolve any issues we had quickly.

5.0
Verified Homeowner
Splendora, TX, on Jul 31, 2025

[name removed] was very responsive and helpful. Went above and beyond. When [name removed] came out for the “21 day” walk through he was respectful and very informative.

4.8
Verified Homeowner
Conroe, TX, on Jul 31, 2025

I had some pushback on trying to figure out a warranty issue, which was frustrating, but it was resolved.

4.7
Verified Homeowner
Conroe, TX, on Jul 30, 2025

I liked that everything went smooth and there were no delays.

5.0
Verified Homeowner
Splendora, TX, on Jul 29, 2025

I loved how fast and easy it was to find a home right for me. Everyone I came into contact with from Legend Homes was extremely friendly and easy to work with. I didn’t like that the notary had the wrong date so I had to resign all of my dated signatures.

4.9
Verified Homeowner
CONROE, TX, on Jul 28, 2025

The contractors were not artisan contractors as I have found poor workmanship. When a representative from Legend Homes came by to see how we liked our new home. I told him about several issues, and he said he would report the issues. We have never heard back from the representative or anyone from Legend homes.

1.8
Verified Homeowner
CONROE, TX, on Jul 28, 2025

I like that whenever I have an issue my representative [name removed] is quick to assist.

5.0
Verified Homeowner
Splendora, TX, on Jul 27, 2025

It was easy

5.0
Verified Homeowner
Conroe, TX, on Jul 27, 2025

I moved from out of state and failed to do diligent research before moving to this community. Built next to landfill, prisons, toxic companies and industry. Inadequate sewer systems, heavy traffic, HOA rules not enforced, this is a project rental community. I just hope to get my money back when the high school is finished. This seems to be a project scam from the builders to buy back the homes at lower prices and turn it into a low income community

3.2
Verified Homeowner
San Antonio, TX, on Jul 27, 2025

The customer service was great. [name removed] was very helpful and accommodating. [name removed] the construction manager also was very helpful, answered all my questions and provided assistance when needed.

5.0
Verified Homeowner
Conroe, TX, on Jul 27, 2025

Well to be honest I tried to email my issues and no one ever got back to me… I have changed my email XXXXX sprinklers didn’t work in some areas and I reported this but never heard anything. Every time it rains the dining room windows leak. The caulking is separating in kitchen and second bath. The garage door paint has scratched off at the top because of every time it opens and the base of the garage door has a massive gap on the concrete to the left. Also the doors are hung badly and are off..

3.2
Verified Homeowner
Fort Worth, TX, on Jul 26, 2025

Staff and builders entire team was very helpful

5.0
Verified Homeowner
Conroe, TX, on Jul 25, 2025

The people. [name removed] and [name removed] were amazing to work with. They made the process so easy and addressed every concern and answered every question along the way. We couldn't have asked for a better experience.

5.0
Verified Homeowner
San Antonio, TX, on Jul 24, 2025

What I appreciated most about my experience was how personable [name removed] was. He made the entire process feel easy and stress-free. He consistently checked in on me and my fiancé and went above and beyond to answer any questions we had.

5.0
Verified Homeowner
Splendora, TX, on Jul 21, 2025

The poor drainage on my lot is still a sore spot for me and I will address it. Otherwise, I am pleased thus far. The team for [name removed] [name removed] is really helpful

4.2
Verified Homeowner
San Antonio, TX, on Jul 21, 2025

Awesome experience. [name removed] went above, and beyond. And helped us get into our beautiful home. He made the process easy, and smooth. Highly recommend [name removed] for home buying.

5.0
Verified Homeowner

Builder Profile

Legend Homes logo

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less