Overall Satisfaction
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With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Splendora, on Oct 14, 2025
No issue. very easy process walk me through everything until I was approve.
Splendora, on Nov 03, 2025
The customer service . [name removed] took his time to explain everything, also answer my questions.
Splendora, TX, on Nov 09, 2025
I loved that everyone was really helpful and readily available to answer all questions. I disliked on signing day no one was here to really welcome me in. [name removed] brought me the keys which I truly appreciate all [name removed] has done. He has really been the most help with any and everything I need. With move in, there’s quite a few things that have been wrong with the house now that I am living here. It’s frustrating for appliances not to be working and minor issues here and there. Overall I thank [name removed] for always coming out to ensure things are taken care of.
Splendora, on Nov 03, 2025
The staff responded very fast and are very professional to work with. The quit the kitchen counter top is very poor
Splendora, TX, on Nov 03, 2025
I really appreciated how transparent and supportive the staff was throughout the entire process. Every question I had was answered promptly, and the closing process was straightforward. Move-in day was exciting and well-coordinated I couldn’t have asked for a smoother transition.
Splendora, on Sep 19, 2025
The Sales staff. [name removed], is amazing! We love our home; however, I wish we had been given an option to replace the counter tops when we saw the home. They warp. Why would you make home with these types of countertops? They are cheap and will not last. Hindsight, I would not have bought with these countertops if I knew about the cheap materials they are.
Splendora, on Oct 24, 2025
[Translated from ES] In general, they have responded to our call with the warranty service, especially the person they have in our community, he is very kind and comes when we require it, but about 20 days ago we requested the warranty service because the outlet to plug in backyard does not work and they have not repaired it, nor has they fixed an unevenness we have in the backyard that causes it to always be damp.
Splendora, TX, on Oct 31, 2025
Honestly I loved the overall process from start to finish everyone involved with getting me in my new home was very quick to respond and answer my questions as well as kept the excitement till closing
Splendora, on Aug 01, 2025
freaking HOA. they are correcting my garden... They dont like my bushes. Working at second I cant swim at night after my worktime.... Hi school minor telling how to jump into the water... I am 45 male, born in Ukraine; former swimmer, by the way; Perhaps I know about life threaten danger much more then anyone around. Look guys If I an paying money I WANNA FEEL MYSELF FREE!!! other wise seems like freaking communistic camp; yep get rid of that HOA; Everything else on legend homes is very very decent;
Splendora, on Oct 21, 2025
When I needed something done, they did it as quickly as possible to my satisfaction
Splendora, TX, on Oct 22, 2025
It was a great experience. I have no complaints.
Splendora, on Aug 25, 2025
The attentiveness my rep gave me [name removed], and patience as I came back three times before I made a choice .
Splendora, TX, on Oct 17, 2025
Everything was smooth, but I was expecting a befitting closure, like a souvenir that represents the company’s present to me as a gift. I believe that will serve as an advertisement to friends and family.
Splendora, on Mar 27, 2025
How terrible the house was built. I have had several issues that were sent to the warranty department. They also claimed that some of the issues I brought up they couldn’t do anything about, but in reality it was something they just don’t want to address. The workers they used to fix the issues left trash everywhere and didn’t pick up after themselves. The workers also damaged some of my flowerbed plants.
Splendora, on Aug 04, 2025
I trusted the Mr [name removed] for taking care of 2-3 things which not up to the par and I was told that they will be taken care of. I bet that he spoke to the construction manager but they were never taken care of.
Splendora, TX, on Oct 16, 2025
Everyone was very respectful and very kind and everything was on point so I’m very grateful
Splendora, on Mar 13, 2025
I dislike that fixing the drainage issue left my backyard looking like crap
Splendora, on Jul 21, 2025
The poor drainage on my lot is still a sore spot for me and I will address it. Otherwise, I am pleased thus far. The team for [name removed] [name removed] is really helpful
Splendora, on Jan 02, 2025
Enjoyed every part of the experience purchasing a home with Legend Homes. Great experience with the staff of Legend Homes from the builder to the companies they work with.
Splendora, on Dec 22, 2024
They do not inspect the homes before selling them I found a leak in the back door
Splendora, on Jun 22, 2025
When questions arise legend homes [name removed] is very quick with responses and very hands on when teaching about how to keep homes in good shape
Splendora, TX, on Oct 06, 2025
The process was easy, would better with more weekend and afternoon accommodations.
Splendora, on May 28, 2025
My experience has been wonderful. Community is great. The two issues that I’ve dealt with were quickly resolved the next day or a couple days after. For a first time home owner legend homes made the process easy.
Splendora, on May 05, 2025
I just disliked that they didn’t put as many coats of paint in the homes, so the paint gets dirty easily or scratched easily and you can’t clean it because it will take the paint off, so I have to deal with repainting my home on my own and haven’t been here that long yet
Splendora, TX, on Sep 30, 2025
Communication was the biggest issue. I had to reach out to the agent multiple times to get answers.
Splendora, TX, on Sep 25, 2025
I liked how nice and helpful the Construction Manager was. He was very knowledgeable about how everything in my home worked. From the outside to the inside. He gave some very helpful information about lawn care and how to go about contacting the right people for any issues I had in my home. I definitely would recommend friends and family to purchase a new home here at Townsen [name removed]. And be sure to request for [name removed] to give them a tour. He’s very thorough about the property.
Splendora, on Apr 03, 2025
[name removed] is a professional, helpful, and a go-getter. he’s on top of everything he does.
Splendora, TX, on Sep 20, 2025
The initial meeting, there was no pressure, we were able to view the home in a relaxed, no rush time; and there was no constant calls and pressure
Splendora, on Mar 19, 2025
Everyone has been very helpful in addressing any issues that have come up. [name removed] in particular is always willing to go the extra mile and follows up with us to ensure the work is satisfactory. Great job!
Splendora, on Feb 08, 2025
I was glad they had a contingency on my home. My move was delayed several times, but they worked with me.
Splendora, TX, on Sep 11, 2025
Everything has been great from the beginning highly impressed
Splendora, on Jan 24, 2025
Well. I noticed I need to call and remind about some warranty issues I had. But overall satisfied.
Splendora, TX, on Aug 28, 2025
Aprecié desde el inicio nadie me hizo sentir presionada en lo absoluto. Trabajaron con mi esposo y yo y ofrecieron las mejores opciones que se acomodaban a nuestras necesidades. El proceso fue rápido y fácil. [name removed] bendición.
Splendora, on Jan 04, 2025
They take forever to respond and complete the warranty. Gotta stay on them to make them come fix it
Splendora, TX, on Jul 31, 2025
[name removed] was very responsive and helpful. Went above and beyond. When [name removed] came out for the “21 day” walk through he was respectful and very informative.
Splendora, on Dec 05, 2024
My experience with [name removed] has been great. I had only two issues, drainage and the shower door leaking and [name removed] got both addressed ASAP.
Splendora, TX, on Jul 29, 2025
I loved how fast and easy it was to find a home right for me. Everyone I came into contact with from Legend Homes was extremely friendly and easy to work with. I didn’t like that the notary had the wrong date so I had to resign all of my dated signatures.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Splendora, TX, on Nov 09, 2025
I loved that everyone was really helpful and readily available to answer all questions. I disliked on signing day no one was here to really welcome me in. [name removed] brought me the keys which I truly appreciate all [name removed] has done. He has really been the most help with any and everything I need. With move in, there’s quite a few things that have been wrong with the house now that I am living here. It’s frustrating for appliances not to be working and minor issues here and there. Overall I thank [name removed] for always coming out to ensure things are taken care of.
Splendora, TX, on Nov 03, 2025
I really appreciated how transparent and supportive the staff was throughout the entire process. Every question I had was answered promptly, and the closing process was straightforward. Move-in day was exciting and well-coordinated I couldn’t have asked for a smoother transition.
Splendora, TX, on Oct 31, 2025
Honestly I loved the overall process from start to finish everyone involved with getting me in my new home was very quick to respond and answer my questions as well as kept the excitement till closing
Splendora, TX, on Oct 22, 2025
It was a great experience. I have no complaints.
Splendora, TX, on Oct 17, 2025
Everything was smooth, but I was expecting a befitting closure, like a souvenir that represents the company’s present to me as a gift. I believe that will serve as an advertisement to friends and family.
Splendora, TX, on Oct 16, 2025
Everyone was very respectful and very kind and everything was on point so I’m very grateful
Splendora, TX, on Oct 06, 2025
The process was easy, would better with more weekend and afternoon accommodations.
Splendora, TX, on Sep 30, 2025
Communication was the biggest issue. I had to reach out to the agent multiple times to get answers.
Splendora, TX, on Sep 25, 2025
I liked how nice and helpful the Construction Manager was. He was very knowledgeable about how everything in my home worked. From the outside to the inside. He gave some very helpful information about lawn care and how to go about contacting the right people for any issues I had in my home. I definitely would recommend friends and family to purchase a new home here at Townsen [name removed]. And be sure to request for [name removed] to give them a tour. He’s very thorough about the property.
Splendora, TX, on Sep 20, 2025
The initial meeting, there was no pressure, we were able to view the home in a relaxed, no rush time; and there was no constant calls and pressure
Splendora, TX, on Sep 11, 2025
Everything has been great from the beginning highly impressed
Splendora, TX, on Aug 28, 2025
Aprecié desde el inicio nadie me hizo sentir presionada en lo absoluto. Trabajaron con mi esposo y yo y ofrecieron las mejores opciones que se acomodaban a nuestras necesidades. El proceso fue rápido y fácil. [name removed] bendición.
Splendora, TX, on Jul 31, 2025
[name removed] was very responsive and helpful. Went above and beyond. When [name removed] came out for the “21 day” walk through he was respectful and very informative.
Splendora, TX, on Jul 29, 2025
I loved how fast and easy it was to find a home right for me. Everyone I came into contact with from Legend Homes was extremely friendly and easy to work with. I didn’t like that the notary had the wrong date so I had to resign all of my dated signatures.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Splendora, on Nov 03, 2025
The customer service . [name removed] took his time to explain everything, also answer my questions.
Splendora, on Nov 03, 2025
The staff responded very fast and are very professional to work with. The quit the kitchen counter top is very poor
Splendora, on Oct 24, 2025
[Translated from ES] In general, they have responded to our call with the warranty service, especially the person they have in our community, he is very kind and comes when we require it, but about 20 days ago we requested the warranty service because the outlet to plug in backyard does not work and they have not repaired it, nor has they fixed an unevenness we have in the backyard that causes it to always be damp.
Splendora, on Oct 21, 2025
When I needed something done, they did it as quickly as possible to my satisfaction
Splendora, on Aug 25, 2025
The attentiveness my rep gave me [name removed], and patience as I came back three times before I made a choice .
Splendora, on Aug 04, 2025
I trusted the Mr [name removed] for taking care of 2-3 things which not up to the par and I was told that they will be taken care of. I bet that he spoke to the construction manager but they were never taken care of.
Splendora, on Jul 21, 2025
The poor drainage on my lot is still a sore spot for me and I will address it. Otherwise, I am pleased thus far. The team for [name removed] [name removed] is really helpful
Splendora, on Jun 22, 2025
When questions arise legend homes [name removed] is very quick with responses and very hands on when teaching about how to keep homes in good shape
Splendora, on May 28, 2025
My experience has been wonderful. Community is great. The two issues that I’ve dealt with were quickly resolved the next day or a couple days after. For a first time home owner legend homes made the process easy.
Splendora, on May 05, 2025
I just disliked that they didn’t put as many coats of paint in the homes, so the paint gets dirty easily or scratched easily and you can’t clean it because it will take the paint off, so I have to deal with repainting my home on my own and haven’t been here that long yet
Splendora, on Apr 03, 2025
[name removed] is a professional, helpful, and a go-getter. he’s on top of everything he does.
Splendora, on Mar 19, 2025
Everyone has been very helpful in addressing any issues that have come up. [name removed] in particular is always willing to go the extra mile and follows up with us to ensure the work is satisfactory. Great job!
Splendora, on Feb 08, 2025
I was glad they had a contingency on my home. My move was delayed several times, but they worked with me.
Splendora, on Jan 24, 2025
Well. I noticed I need to call and remind about some warranty issues I had. But overall satisfied.
Splendora, on Jan 04, 2025
They take forever to respond and complete the warranty. Gotta stay on them to make them come fix it
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Splendora, on Oct 14, 2025
No issue. very easy process walk me through everything until I was approve.
Splendora, on Sep 19, 2025
The Sales staff. [name removed], is amazing! We love our home; however, I wish we had been given an option to replace the counter tops when we saw the home. They warp. Why would you make home with these types of countertops? They are cheap and will not last. Hindsight, I would not have bought with these countertops if I knew about the cheap materials they are.
Splendora, on Aug 01, 2025
freaking HOA. they are correcting my garden... They dont like my bushes. Working at second I cant swim at night after my worktime.... Hi school minor telling how to jump into the water... I am 45 male, born in Ukraine; former swimmer, by the way; Perhaps I know about life threaten danger much more then anyone around. Look guys If I an paying money I WANNA FEEL MYSELF FREE!!! other wise seems like freaking communistic camp; yep get rid of that HOA; Everything else on legend homes is very very decent;
Splendora, on Mar 27, 2025
How terrible the house was built. I have had several issues that were sent to the warranty department. They also claimed that some of the issues I brought up they couldn’t do anything about, but in reality it was something they just don’t want to address. The workers they used to fix the issues left trash everywhere and didn’t pick up after themselves. The workers also damaged some of my flowerbed plants.
Splendora, on Mar 13, 2025
I dislike that fixing the drainage issue left my backyard looking like crap
Splendora, on Jan 02, 2025
Enjoyed every part of the experience purchasing a home with Legend Homes. Great experience with the staff of Legend Homes from the builder to the companies they work with.
