Homebuilder Ratings & Reviews

Legend Homes

Houston

1,551 Homeowner Reviews
Jun 2022 - Dec 2023

Overall Satisfaction

4.2
Customers' overall satisfaction
4.2
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Splendora, TX, on Nov 26, 2023

I appreciated all of the communication from start to finish. I never once was uninformed or kept out of the loop and my all questions got answered quickly.

5.0
Verified Homeowner
Manvel, TX, on Nov 25, 2023

Some broken items or not working appliances

4.9
Verified Homeowner
Rosharon, TX, on Nov 25, 2023

Timely completion, good work, great customer service and quality home.

4.9
Verified Homeowner
Conroe, TX, on Nov 23, 2023

Even though I has identified few issues related to some deficiencies twice it was not addressed until I moved in. After moving in I had raise a warranty request and yet the issue was not fixed satisfactorily.

4.4
Verified Homeowner
Conroe, TX, on Nov 19, 2023

I loved the weekly updates on what the builders were working on. I loved seeing the progress. When we had our first walk through, I was overwhelmed with emotion to see the beautiful completed home that I will be raising my children in.

5.0
Verified Homeowner
Conroe, TX, on Nov 18, 2023

Everything was good, little behind due to backorder on gas meter. Thats out of everyones control, over all it was great experience.

4.9
Verified Homeowner
Splendora, TX, on Nov 15, 2023

Everything great.

4.2
Verified Homeowner
Conroe, TX, on Nov 13, 2023

[Translated from ES] Everything was so easy and fast thank you

5.0
Verified Homeowner
Conroe, TX, on Nov 11, 2023

The agent I worked with, [name removed], was very helpful and made the purchasing process extremely easy. She was always in touch to ensure I was satisfied and that everything went smoothly and as I expected. Couldn't have asked for a better agent!

5.0
Verified Homeowner
Conroe, TX, on Nov 11, 2023

I have an issue with the counter top and I called but no one returned my call

4.9
Verified Homeowner
Katy, TX, on Nov 08, 2023

Organize

5.0
Verified Homeowner
Manvel, TX, on Nov 07, 2023

Legend homes was easy to work with. They listened to my needs and accommodated them in a timely manner. After moving in they’re still very responsive to my queries.

4.9
Verified Homeowner
Bryan, TX, on Nov 04, 2023

We loved working with [name removed]. She helped so much along the way. We really appreciated the continual communication from Legend Homes and their team. We appreciated our notary as well.

4.8
Verified Homeowner
Rosharon, TX, on Nov 03, 2023

everything went easier that I was expecting

4.1
Verified Homeowner
Conroe, TX, on Oct 29, 2023

It was a great experience but it seems like the homes are cheaply made and little attention to detail. I understand what I was paying for but can’t help but to feel dissapointed or wish I could have afforded a higher quality home. The builder and the sales rep I worked with were professional and kind

4.0
Verified Homeowner
Manvel, TX, on Oct 28, 2023

When i first talk to the agent they said free refregerator and washer and dryer but when [name removed] lift i ask [name removed] they said no free for washer dryer and fridge? Thats why intalk to them finally they give it that free for waher and dryer? But its hard im almost quitting!

2.3
Verified Homeowner
Conroe, TX, on Oct 26, 2023

I really liked the fact that my home was completed earlier than they said it would be. I sometimes felt as if communication was slow. Communication issues began with the lender so it was frustrating when my interest rate was supposed to be locked in, but it wasn't and caused a lot of stress and headaches. I should've had money back and instead I had to pay thousands more and almost couldn't buy my house because of last minute miscommunications.

4.8
Verified Homeowner
Katy, TX, on Oct 25, 2023

The purchase experience was good overall, but the house has cosmetic details that always disappoint a bit after you move in

4.6
Verified Homeowner
Conroe, TX, on Oct 20, 2023

I liked it. We asked for gutters and told we couldn't get them...but neighbors got them.

4.5
Verified Homeowner
Huntsville, TX, on Oct 17, 2023

Love everything ??

4.8
Verified Homeowner