Homebuilder Ratings & Reviews

Legend Homes

Houston

1,057 Homeowner Reviews
Apr 2024 - Oct 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Houston Communities Map

 

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Splendora, TX, on Sep 30, 2025

Communication was the biggest issue. I had to reach out to the agent multiple times to get answers.

4.2
Verified Homeowner
Conroe, TX, on Sep 29, 2025

There was constant communication.

4.6
Verified Homeowner
Rosharon, TX, on Sep 29, 2025

simple process

4.6
Verified Homeowner
WILLIS, TX, on Sep 25, 2025

Everything went pretty smooth

4.2
Verified Homeowner
Splendora, TX, on Sep 25, 2025

I liked how nice and helpful the Construction Manager was. He was very knowledgeable about how everything in my home worked. From the outside to the inside. He gave some very helpful information about lawn care and how to go about contacting the right people for any issues I had in my home. I definitely would recommend friends and family to purchase a new home here at Townsen [name removed]. And be sure to request for [name removed] to give them a tour. He’s very thorough about the property.

5.0
Verified Homeowner
Conroe, TX, on Sep 21, 2025

Everything was smooth !

5.0
Verified Homeowner
Splendora, TX, on Sep 20, 2025

The initial meeting, there was no pressure, we were able to view the home in a relaxed, no rush time; and there was no constant calls and pressure

5.0
Verified Homeowner
Conroe, TX, on Sep 17, 2025

Financing thru the in house people

4.8
Verified Homeowner
Splendora, TX, on Sep 15, 2025

Communication

5.0
Verified Homeowner
HOUSTON, TX, on Sep 11, 2025

Experience with the builder [name removed] has been great, although small fixes required after purchase have small break downs in communications. Fixed easily. During the contract process the seller [name removed] could have been more communicative about hiccups and mistakes. The mortgage lender was very responsive but team made a few mistakes and a first time buyer catching those mistakes were difficult and could have been missed by someone less education.

4.0
Verified Homeowner
Splendora, TX, on Sep 11, 2025

Customer service was great

5.0
Verified Homeowner
Splendora, TX, on Sep 11, 2025

Everything has been great from the beginning highly impressed

5.0
Verified Homeowner
Conroe, TX, on Sep 01, 2025

None

5.0
Verified Homeowner
WILLIS, TX, on Aug 29, 2025

The fence is unacceptable. It was poorly put together so I’m having to hire someone to redo it. Whoever built it should be embarrassed.

4.8
Verified Homeowner
Splendora, TX, on Aug 28, 2025

Everything was great

5.0
Verified Homeowner
Splendora, TX, on Aug 28, 2025

Aprecié desde el inicio nadie me hizo sentir presionada en lo absoluto. Trabajaron con mi esposo y yo y ofrecieron las mejores opciones que se acomodaban a nuestras necesidades. El proceso fue rápido y fácil. [name removed] bendición.

5.0
Verified Homeowner
Conroe, TX, on Aug 24, 2025

Great customer service from the start to finish. The walk thru maintenance manager explained everything very well. [name removed] sales rep was very helpful in every aspect.

4.8
Verified Homeowner
BROOKSHIRE, TX, on Aug 22, 2025

No dislikes, they have been great!

5.0
Verified Homeowner
Huntsville, TX, on Aug 14, 2025

I like everything that transpired in my purchasing except that my Washing Machine and dryer is not functioning properly.

5.0
Verified Homeowner
Conroe, TX, on Aug 14, 2025

I like the access to a live person should I have a question or need assistance with any issue.

4.8
Verified Homeowner