Homebuilder Ratings & Reviews

Legend Homes

Houston

1,083 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Jul 02, 2025

The good attention and service that [name removed] provided in getting the house

5.0
Verified Homeowner
Conroe, TX, on Jun 30, 2025

Lot of repairs that they have to fix before move in. But at this time, we have a lot of things that need to call to warranty dept. The process and sched was on time.

3.7
Verified Homeowner
Conroe, TX, on Jun 29, 2025

The purchase experience went smooth overall between the lender, office rep, and builder manager. There were a few blue tape items that were not completed as originally agreed on that require warranty help with getting completed. Overall everyone was professional and helpful.

4.4
Verified Homeowner
Conroe, TX, on Jun 29, 2025

Only thing I would have liked better is better toilets, washer/dryer and some fixtures. Toilets are the very and the washer and dryer are the very basic as well. The fixture that I believe needs to be changed is the kitchen sink faucet. It should be one that you can use as a hose as well to clean the sink.

4.9
Verified Homeowner
Conroe, TX, on Jun 27, 2025

Our sales agent [name removed], was amazing. But unfortunately she left and then [name removed] just couldn’t meet her level of customer service. I felt left behind and forgotten especially on the day of our closing.

4.2
Verified Homeowner
Huntsville, TX, on Jun 27, 2025

Never got a new home owner picture, first day I got my key my upstairs bedroom was flood from a frozen AC unit bc the filter hadn’t be replaced since being built. Lights flicker due to low quality led, after nearly a month got the bath room (2) replaced and they don’t seem to flicker so willl need to deal with getting whole house replaced. No key for house bc you didn’t have it for me and post office claims someone lived in house before me and won’t give me the key. Either way . You should be giving the key vs making the home owner deal with that nonesense. Ac don’t seem to still work right. But can’t miss any more work right now to deal with the issues

3.5
Verified Homeowner
Conroe, TX, on Jun 20, 2025

I enjoyed how quick the process was to get into my new home.

4.3
Verified Homeowner
Splendora, TX, on Jun 18, 2025

It was such an easy process from the start to the finish.

5.0
Verified Homeowner
Splendora, TX, on Jun 14, 2025

Everyone was very helpful from the builder to the sales rep

5.0
Verified Homeowner
Conroe, TX, on Jun 13, 2025

[name removed] and [name removed] were great with the house. Answered questions brought up suggestions, outlined time lines cleared warranty questions. [name removed] very welcoming and [name removed] stopped by while a few things were getting finished up. Great group of people

4.9
Verified Homeowner
Splendora, TX, on Jun 13, 2025

The entire process was very fast. It was super easy. I would have liked to have someone walkthrough the entire process with me a little more upfront because I bought through the Simply Home program, but overall it was very good.

4.8
Verified Homeowner
Rosharon, TX, on Jun 08, 2025

I loved everything kept me updated friendly and locking me in that 5.49 interest rate

5.0
Verified Homeowner
Rosharon, TX, on Jun 07, 2025

[name removed] was great!!!

5.0
Verified Homeowner
CONROE, TX, on Jun 06, 2025

All the process was extremely fast and easy.

5.0
Verified Homeowner
Splendora, TX, on Jun 06, 2025

More communication about the steps of move in

5.0
Verified Homeowner
Huntsville, TX, on Jun 05, 2025

Good

5.0
Verified Homeowner
Conroe, TX, on Jun 05, 2025

I’ve rented with their partner company for five years and I wasn’t treated any differently. I was still treated with respect and they took good care of me and my husband.

5.0
Verified Homeowner
Conroe, TX, on Jun 01, 2025

Everything was as I envisioned

4.5
Verified Homeowner
Splendora, TX, on Jun 01, 2025

Overall the sales agent from Legend did a good job however it could be better.

4.2
Verified Homeowner
Splendora, TX, on May 29, 2025

Everything was really good and smooth - [name removed] was very clear and he did a very nice job as well as [name removed]

5.0
Verified Homeowner