Homebuilder Ratings & Reviews

Legend Homes

Houston

1,403 Homeowner Reviews
Jan 2023 - Jul 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Jul 23, 2024

I told them the lights were flickering and it took three tries before it was fixed

3.6
Verified Homeowner
Conroe, TX, on Jul 22, 2024

The home buying process was pretty straight forward. We appreciated the ease of communication with both the sales agent, Mrs. [name removed], as well as with our mortgage loan officer, Mrs. [name removed]. All the appointments were honored and the builder, Mr. [name removed], walked us through the home features. We liked the professionalism and the care shown throughout the entire home buying process.

4.8
Verified Homeowner
Conroe, TX, on Jul 22, 2024

Not too much hassle with all paperwork

4.9
Verified Homeowner
Conroe, TX, on Jul 22, 2024

When I arrive to pick up keys the interest rate drope to 4%

3.9
Verified Homeowner
Conroe, TX, on Jul 21, 2024

[Translated from ES] The seriousness of people

5.0
Verified Homeowner
Splendora, TX, on Jul 18, 2024

They were very professional and nice it was a good experience

5.0
Verified Homeowner
Splendora, TX, on Jul 18, 2024

The paperwork is what I disliked most. Everything else was great.

4.8
Verified Homeowner
CONROE, TX, on Jul 17, 2024

Proactiveness, courtesy and good follow up and responses.

4.9
Verified Homeowner
Rosharon, TX, on Jul 16, 2024

The home buying and move in process was easy and very organized. There were no issues with the move in process. Once moved in, we have some electrical issues, but they are minor

5.0
Verified Homeowner
Rosharon, TX, on Jul 14, 2024

Nothing !

5.0
Verified Homeowner
Conroe, TX, on Jul 11, 2024

Would have appreciated more check in during building

4.9
Verified Homeowner
Huntsville, TX, on Jul 07, 2024

The home is good

3.8
Verified Homeowner
Huntsville, TX, on Jul 06, 2024

On my walk-through, I was told by the builder that he would take care of a few things that were not correct. He never took care of them and Neighbor told me about the legend WARRANTY site and to go through them. The legend WARRANTY team has been very good at taking care of the issues that we’re not correct when I purchased the home.

4.1
Verified Homeowner
Conroe, TX, on Jul 05, 2024

Speed of closing

4.5
Verified Homeowner
Manvel, TX, on Jun 25, 2024

From the builder to admin, the entire staff has been a delight to deal with. Good quality of workmanship and flexible with requests.

5.0
Verified Homeowner
Rosharon, TX, on Jun 23, 2024

[Translated from ES] Comfort with the recommended lender

5.0
Verified Homeowner
Conroe, TX, on Jun 22, 2024

None

4.9
Verified Homeowner
Manvel, TX, on Jun 20, 2024

Was really a good experience. I am appreciative of the experience.

4.0
Verified Homeowner
CONROE, TX, on Jun 19, 2024

I was super delighted with [name removed] my sales rep. I realized after the fact that the area that new grass should have been put in wasn’t.(blame myself a bit for not being there) what kept me from marking 10 is being told “we don’t have to do that”. This wording made me feel a bit like bare minimum to meet code was being done. While the home is great just the thought of the wording made me feel a bit unease. As a solution if true obviously telling customers, (the home is to code and safety is priority) would be great. I wouldn’t ask anything after or feel uneasy. Otherwise thanks for the customer service!

4.7
Verified Homeowner
Splendora, TX, on Jun 18, 2024

[name removed] was patient and professional as we toured the community. Our follow up questions were answered quickly and thoroughly. [name removed] the builder explained warranties and took us through our new home expertly. He was helpful in answering last minute questions. Both left a fantastic impression of Legends Homes.

4.9
Verified Homeowner