Homebuilder Ratings & Reviews

Legend Homes

Houston

1,064 Homeowner Reviews
Jun 2024 - Dec 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Houston Communities Map

 

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Dec 01, 2025

The representatives are friendly but communication on getting work completed seems lacking.

4.0
Verified Homeowner
HOUSTON, TX, on Nov 30, 2025

I really liked how patient everyone was with me, as a first time homebuyer, and how they were willing to explain everything as we were going through the process of me purchasing a home.

5.0
Verified Homeowner
Splendora, TX, on Nov 26, 2025

I disliked how rushed you can tell the home was built and cheap materials

4.5
Verified Homeowner
Rosharon, TX, on Nov 18, 2025

Communications was super easy with Legends. [name removed] was very accommodating as well. Shout out to [name removed] too for the thorough walk through.

4.4
Verified Homeowner
BROOKSHIRE, TX, on Nov 17, 2025

The only thing I would like to point out is they should provide a manual for the sprinklers and a/a

5.0
Verified Homeowner
Rosharon, TX, on Nov 16, 2025

Me gustó la comunicación que mantienen con los clientes aún después de la compra

5.0
Verified Homeowner
Conroe, TX, on Nov 14, 2025

I enjoyed how smooth the process was. We moved in about 2 months ago and our dryer is already giving us issues.

4.4
Verified Homeowner
Conroe, TX, on Nov 12, 2025

The lending process

4.5
Verified Homeowner
Conroe, TX, on Nov 10, 2025

Sales Consultant [name removed] was nice and professional throughout the buying process. He answered any question I may have . Although, we noticed few discrepancies right after we moved in but Warranty team took care of those . But quality of the houses are just Okay

4.5
Verified Homeowner
Montgomery, TX, on Nov 10, 2025

Enjoyed working with the builder, [name removed], he was very helpful

5.0
Verified Homeowner
Splendora, TX, on Nov 09, 2025

I loved that everyone was really helpful and readily available to answer all questions. I disliked on signing day no one was here to really welcome me in. [name removed] brought me the keys which I truly appreciate all [name removed] has done. He has really been the most help with any and everything I need. With move in, there’s quite a few things that have been wrong with the house now that I am living here. It’s frustrating for appliances not to be working and minor issues here and there. Overall I thank [name removed] for always coming out to ensure things are taken care of.

5.0
Verified Homeowner
Conroe, TX, on Nov 08, 2025

I was satisfied with everything EXCEPT when it came time to closing. [name removed] did not disclose to us that the property value would go up in January and would also raise our monthly mortgage payment a few hundred dollars. The realtor skirted over this when I asked him about this and explained to me how an escrow account work instead.

4.3
Verified Homeowner
Conroe, TX, on Nov 07, 2025

After closing the next door construction workers had entered through my garage and into my home to plug extension cords. Trucks blocked my driveway. The barricade was still blocking my driveway. Housekeepers were laying on my den floor on their phones. They began quickly cleaning when I arrived. This beginning of my homeownership was unbelievable. It was resolved within a couple hours, but my salesman was out of town. No one was in the sales office. I found a business card for the other salesman who was showing a house and contacted him.

4.4
Verified Homeowner
Splendora, TX, on Nov 03, 2025

I really appreciated how transparent and supportive the staff was throughout the entire process. Every question I had was answered promptly, and the closing process was straightforward. Move-in day was exciting and well-coordinated I couldn’t have asked for a smoother transition.

5.0
Verified Homeowner
BROOKSHIRE, TX, on Nov 01, 2025

My Contractor [name removed] & [name removed] my New Home Consultant @ [name removed]

5.0
Verified Homeowner
Splendora, TX, on Oct 31, 2025

Honestly I loved the overall process from start to finish everyone involved with getting me in my new home was very quick to respond and answer my questions as well as kept the excitement till closing

5.0
Verified Homeowner
HOUSTON, TX, on Oct 30, 2025

I Love My Home, [name removed] Made My First Home Experience Purchase Outstanding. Legend Homes Staff IAre Knowledgeable And Well Experienced .

5.0
Verified Homeowner
Conroe, TX, on Oct 29, 2025

The agent was nice enough but I definitely didn’t feel like a new homebuyer. The contractor, [name removed], was by far the best part of our buying experience! He went above and beyond making sure we knew everything about the house and what to do if things go wrong. Just so helpful!

4.9
Verified Homeowner
BROOKSHIRE, TX, on Oct 26, 2025

Nice experience with sales agents

4.5
Verified Homeowner
Rosharon, TX, on Oct 23, 2025

That the AC unit is next to one of my bedrooms and runs loud for my son who is autistic and keeps him up at night . The walls are thin and easy to break .

5.0
Verified Homeowner