Homebuilder Ratings & Reviews

Legend Homes

Houston

1,371 Homeowner Reviews
Jan 2023 - Jul 2024

Overall Satisfaction

4.3
Customers' overall satisfaction
4.4
Customers' willingness to refer our communities to their friends and family

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Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Jul 11, 2024

Would have appreciated more check in during building

4.9
Verified Homeowner
Huntsville, TX, on Jul 07, 2024

The home is good

3.8
Verified Homeowner
Huntsville, TX, on Jul 06, 2024

On my walk-through, I was told by the builder that he would take care of a few things that were not correct. He never took care of them and Neighbor told me about the legend WARRANTY site and to go through them. The legend WARRANTY team has been very good at taking care of the issues that we’re not correct when I purchased the home.

4.1
Verified Homeowner
Conroe, TX, on Jul 05, 2024

Speed of closing

4.5
Verified Homeowner
Manvel, TX, on Jun 25, 2024

From the builder to admin, the entire staff has been a delight to deal with. Good quality of workmanship and flexible with requests.

5.0
Verified Homeowner
Rosharon, TX, on Jun 23, 2024

[Translated from ES] Comfort with the recommended lender

5.0
Verified Homeowner
Conroe, TX, on Jun 22, 2024

None

4.9
Verified Homeowner
Manvel, TX, on Jun 20, 2024

Was really a good experience. I am appreciative of the experience.

4.0
Verified Homeowner
CONROE, TX, on Jun 19, 2024

I was super delighted with [name removed] my sales rep. I realized after the fact that the area that new grass should have been put in wasn’t.(blame myself a bit for not being there) what kept me from marking 10 is being told “we don’t have to do that”. This wording made me feel a bit like bare minimum to meet code was being done. While the home is great just the thought of the wording made me feel a bit unease. As a solution if true obviously telling customers, (the home is to code and safety is priority) would be great. I wouldn’t ask anything after or feel uneasy. Otherwise thanks for the customer service!

4.7
Verified Homeowner
Splendora, TX, on Jun 18, 2024

[name removed] was patient and professional as we toured the community. Our follow up questions were answered quickly and thoroughly. [name removed] the builder explained warranties and took us through our new home expertly. He was helpful in answering last minute questions. Both left a fantastic impression of Legends Homes.

4.9
Verified Homeowner
Conroe, TX, on Jun 16, 2024

[Translated from ES] Speed and efficiency

5.0
Verified Homeowner
CONROE, TX, on Jun 15, 2024

The buying process went very smooth. [name removed] was great to work with. The disappointments came after moving-in where I found out that the ethernet ports in the house are non functional because the ends where they lead to inside the closet upstairs had no connectors which means you cannot use them to connect to your router or any network switch. There were also things that pricked my feet from the carpet. I had to get a hammer and flatten them down. These are the two biggest concerns. Other than that, the house is beautiful and the neighborhood is peaceful.

5.0
Verified Homeowner
Conroe, TX, on Jun 15, 2024

Throughout the house, mainly where the vent covers are there's white paint on the tan walls and ceilings, the caulking job is the worst I've ever seen, the fridge and washing machine are extremely noisy and the back fence is horrible. Aside from those things,...oh yeah and there are nails sticking up on both window seats (alot of nails). But those things aside the house is great.

4.7
Verified Homeowner
Conroe, TX, on Jun 14, 2024

The exterior's design is beautiful. The good distribution of the space inside.

5.0
Verified Homeowner
CONROE, TX, on Jun 14, 2024

I wanted to take a moment to express my appreciation to Legend Homes and their exceptional commitment to their client. Their attention to detail, commitment to quality, is beyond appreciation. Therefore dislike is hard to come by when the service rendered is phenomenon.

4.7
Verified Homeowner
Rosharon, TX, on Jun 14, 2024

I like the saleman who really helps us with buying process. Also, i like site manger who contacts us to address repair issues

4.6
Verified Homeowner
Rosharon, TX, on Jun 11, 2024

It was a very smooth process. I am very happy with my purchase.

5.0
Verified Homeowner
CONROE, TX, on Jun 08, 2024

[name removed] and the sales team were amazing! I was a little apprehensive at first, and very unsure I could even be a homeowner however she was very kind and treated my kids and I as if we were family. The homebuying process was seamless. I would recommend to friends and family over and over again.

5.0
Verified Homeowner
CONROE, TX, on Jun 08, 2024

Easy move in with utilities, prompt response to warranty items so far.

4.9
Verified Homeowner
Conroe, TX, on Jun 07, 2024

Very professional and friendly made the purchase very easy and communicated well.

5.0
Verified Homeowner