Overall Satisfaction
Community Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Spring, TX, on Jul 28, 2023
The only thing I would do in 2023 is build all homes as smart homes. I think that as builders, it would be beneficial to keep up with the times as the world evolves.
Spring, on Oct 25, 2024
Contact & appointments made for questions & warranty were prompt & professional
Spring, TX, on Jul 24, 2023
The team was exceptional, I loved every part of my purchase experience
Spring, on Oct 08, 2024
The build quality, materials used could be better as the wood planks in the bathroom are coming loose, shower heads and the shower curtain rod fell down after a shower curtain was placed on it.
Spring, TX, on Jul 02, 2023
Smooth process all the way through, Sales person and Loan Originator answered all of the questions I asked.
Spring, on Apr 23, 2024
The paint is horrible (inside) The bathroom of the second floor makes a lot of noises. The finish of the walls is really bad. Thr roof gutter drain in the front of the house is terrible.
Spring, TX, on Jun 29, 2023
I loved my experience [name removed] was very helpful throughout the entire process.
Spring, on Mar 29, 2024
Legend, homes aims to make homeownership more obtainable by designing and constructing new homes with your budget in mind.
Spring, on Dec 17, 2023
The HOA and elected president do not address concerns on the TownSq app. We have had two car wreck into homes and the one that was the builders office is a severe eye sore and embarrassing when someone enters the community. In addition the speeding and the fact that a 2 year old was hit by a car and HOA didn’t address this despite many complaints on the app is hideous. We also only had one meeting despite being promised another one. This is taxation without representation. We also have folks not keeping up the grounds including the landscaping company not picking up trash. When you contact Penny Petro she is full of excuses. This is the ghetto plain and simple. You have basketball goals XXXXX taped to light posts. Just plain ridiculous.
Spring, TX, on May 29, 2023
I love the design but the walls could have been made a little stronger. You can barely tap the walls with any object & put a nice dent in it. Overall I'll give the house a 7 out of 10.
Spring, TX, on May 26, 2023
I like how well the builder kept in touch with me if I need anything for the house
Spring, on Nov 03, 2023
The quality of the home was not as expected. The overall built was very poor. Many things have been made to fix, and out of pocket expenses are accumulating.
Spring, on Sep 16, 2023
I had a few issues initially that were eventually resolved. All issues were resolved by your Warranty Department, which were great.
Spring, TX, on Apr 26, 2023
I am extremely satisfied with my experience. [name removed] was very thorough with walking me through all I needed to know as a first time [name removed] and gave me very helpful bonus homeowner tips. I am happy with my purchase and will definitely recommend [name removed] Homes to family and friends.
Spring, TX, on Apr 24, 2023
Seller agent was very friendly and available. The finance lender people were not as much friendly. Sometimes rude, blunt, or difficult to communicate with. Did not feel like they had my interests in mind. The builder was polite for the most part, and had a lot of info to share that was helpful, but was uninterested in providing a document. The builder also did not follow up on other items that that needed addressing, such as nails that were sticking out of the foundation. They said they notified some other company, but no one has bother to come by to remove the nails.
Spring, on Apr 04, 2023
Other than the initial house selection and not being able to customize the house, the house experience has been good. Warranty work is prompt and quality. Only a few issues with build arose, which we expected, and they were taken care of (we currently have one item in progress with warranty). Extending warranty was painless as well.
Spring, TX, on Apr 02, 2023
Can’t think of any dislike. My experience went smoothly with the help of my agent.
Spring, on Mar 17, 2023
The quality of the home is inconsistent and some of the construction choices are questionable at best. The paint is far below quality and the repair process is problematic.
Spring, on Mar 11, 2023
Overall, we love our home. What we don’t like is the contractors used to build our home. We had a window crack due to poor installation that we have to pay to fix bc the warranty won’t fix it. The people used to do the flooring is horrible. We have uneven flooring and planks that come up. They came to redo it, but did an even worse job than before, not to mention they still owe us money from hour hotel stay so they could do the crappy job. At this point, we’ll have to get all the floors redone ourselves out of pocket. Get better reputable contractors in the future.
Spring, TX, on Apr 01, 2023
I love the process it was very worth it I appreciate all the service they gave me??????
Spring, on Oct 10, 2022
I purchased 3 houses with [name removed] homes. found the house myself, i asked for discount they gave O% discount to me. they told me bring the agent. I came with agent . She did 0 work. instead they gave my agent extra bonuses. the agent made on my purchases almost 25000. And 0% to me. even not a single basket as a gift. agent even did not do the closing properly
Spring, TX, on Nov 17, 2022
my purchase experience was good, perfect, and smooth.
Spring, on Oct 06, 2022
I dislike that there was not going to be a home build on the left side of me. Then they decide to build one. So as of now I love my home.
Spring, TX, on Sep 25, 2022
The lack of.communication with their lenders and builders. In complete issues around the house that were listed on the inspection report. Still waiting to have the garage door fixed. Carpet repaired. We were lied to on our second walk that everything would be complete. We have been in our home almost two months and a lot of the repairs are still incomplete. The fact that the builder didn't try to obtain a refrigerator was a complete inconvenience. [name removed] our.customer service is very bad about returning calls and getting things done. [name removed] was a awful builder he way.of showing us the house was very uninformative. His boss was also not really helpful in the situation. He said that the house was exterminated and it wasn't. My wife suffered extreme insect bites. Now our front door has a gap at the bottom when we close it. The garage door has a bent bracket and the gap between top to the bottom is widing. Overall the only reason why we went with Legends is because they came highly recommended from our realtor
Spring, on Oct 04, 2022
My experience with [name removed] has been wonderful, just not to happy about with some of my experiences with the neighborhood
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Spring, TX, on Jul 28, 2023
The only thing I would do in 2023 is build all homes as smart homes. I think that as builders, it would be beneficial to keep up with the times as the world evolves.
Spring, TX, on Jul 24, 2023
The team was exceptional, I loved every part of my purchase experience
Spring, TX, on Jul 02, 2023
Smooth process all the way through, Sales person and Loan Originator answered all of the questions I asked.
Spring, TX, on Jun 29, 2023
I loved my experience [name removed] was very helpful throughout the entire process.
Spring, TX, on May 29, 2023
I love the design but the walls could have been made a little stronger. You can barely tap the walls with any object & put a nice dent in it. Overall I'll give the house a 7 out of 10.
Spring, TX, on May 26, 2023
I like how well the builder kept in touch with me if I need anything for the house
Spring, TX, on Apr 26, 2023
I am extremely satisfied with my experience. [name removed] was very thorough with walking me through all I needed to know as a first time [name removed] and gave me very helpful bonus homeowner tips. I am happy with my purchase and will definitely recommend [name removed] Homes to family and friends.
Spring, TX, on Apr 24, 2023
Seller agent was very friendly and available. The finance lender people were not as much friendly. Sometimes rude, blunt, or difficult to communicate with. Did not feel like they had my interests in mind. The builder was polite for the most part, and had a lot of info to share that was helpful, but was uninterested in providing a document. The builder also did not follow up on other items that that needed addressing, such as nails that were sticking out of the foundation. They said they notified some other company, but no one has bother to come by to remove the nails.
Spring, TX, on Apr 02, 2023
Can’t think of any dislike. My experience went smoothly with the help of my agent.
Spring, TX, on Apr 01, 2023
I love the process it was very worth it I appreciate all the service they gave me??????
Spring, TX, on Nov 17, 2022
my purchase experience was good, perfect, and smooth.
Spring, TX, on Sep 25, 2022
The lack of.communication with their lenders and builders. In complete issues around the house that were listed on the inspection report. Still waiting to have the garage door fixed. Carpet repaired. We were lied to on our second walk that everything would be complete. We have been in our home almost two months and a lot of the repairs are still incomplete. The fact that the builder didn't try to obtain a refrigerator was a complete inconvenience. [name removed] our.customer service is very bad about returning calls and getting things done. [name removed] was a awful builder he way.of showing us the house was very uninformative. His boss was also not really helpful in the situation. He said that the house was exterminated and it wasn't. My wife suffered extreme insect bites. Now our front door has a gap at the bottom when we close it. The garage door has a bent bracket and the gap between top to the bottom is widing. Overall the only reason why we went with Legends is because they came highly recommended from our realtor
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
There are no homeowner comments for this time period yet
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Spring, on Oct 25, 2024
Contact & appointments made for questions & warranty were prompt & professional
Spring, on Oct 08, 2024
The build quality, materials used could be better as the wood planks in the bathroom are coming loose, shower heads and the shower curtain rod fell down after a shower curtain was placed on it.
Spring, on Apr 23, 2024
The paint is horrible (inside) The bathroom of the second floor makes a lot of noises. The finish of the walls is really bad. Thr roof gutter drain in the front of the house is terrible.
Spring, on Mar 29, 2024
Legend, homes aims to make homeownership more obtainable by designing and constructing new homes with your budget in mind.
Spring, on Dec 17, 2023
The HOA and elected president do not address concerns on the TownSq app. We have had two car wreck into homes and the one that was the builders office is a severe eye sore and embarrassing when someone enters the community. In addition the speeding and the fact that a 2 year old was hit by a car and HOA didn’t address this despite many complaints on the app is hideous. We also only had one meeting despite being promised another one. This is taxation without representation. We also have folks not keeping up the grounds including the landscaping company not picking up trash. When you contact Penny Petro she is full of excuses. This is the ghetto plain and simple. You have basketball goals XXXXX taped to light posts. Just plain ridiculous.
Spring, on Nov 03, 2023
The quality of the home was not as expected. The overall built was very poor. Many things have been made to fix, and out of pocket expenses are accumulating.
Spring, on Sep 16, 2023
I had a few issues initially that were eventually resolved. All issues were resolved by your Warranty Department, which were great.
Spring, on Apr 04, 2023
Other than the initial house selection and not being able to customize the house, the house experience has been good. Warranty work is prompt and quality. Only a few issues with build arose, which we expected, and they were taken care of (we currently have one item in progress with warranty). Extending warranty was painless as well.
Spring, on Mar 17, 2023
The quality of the home is inconsistent and some of the construction choices are questionable at best. The paint is far below quality and the repair process is problematic.
Spring, on Mar 11, 2023
Overall, we love our home. What we don’t like is the contractors used to build our home. We had a window crack due to poor installation that we have to pay to fix bc the warranty won’t fix it. The people used to do the flooring is horrible. We have uneven flooring and planks that come up. They came to redo it, but did an even worse job than before, not to mention they still owe us money from hour hotel stay so they could do the crappy job. At this point, we’ll have to get all the floors redone ourselves out of pocket. Get better reputable contractors in the future.
Spring, on Oct 10, 2022
I purchased 3 houses with [name removed] homes. found the house myself, i asked for discount they gave O% discount to me. they told me bring the agent. I came with agent . She did 0 work. instead they gave my agent extra bonuses. the agent made on my purchases almost 25000. And 0% to me. even not a single basket as a gift. agent even did not do the closing properly
Spring, on Oct 06, 2022
I dislike that there was not going to be a home build on the left side of me. Then they decide to build one. So as of now I love my home.