Top Homebuilder Ratings & Reviews

Legend Homes

Cypresswood Landing

101 Homeowner Reviews Completed Jan 2023 - Jul 2024

Overall Satisfaction

4.2
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.8

Home Personalization Experience

4.8

Construction Experience

4.7

Customer Care Experience

4.8

Home Readiness

4.7

Installation & Workmanship

4.6


MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Spring, TX, on Jul 28, 2023

The only thing I would do in 2023 is build all homes as smart homes. I think that as builders, it would be beneficial to keep up with the times as the world evolves.

4.8
Verified Homeowner
Spring, on Apr 23, 2024

The paint is horrible (inside) The bathroom of the second floor makes a lot of noises. The finish of the walls is really bad. Thr roof gutter drain in the front of the house is terrible.

4.4
Verified Homeowner
Spring, TX, on Jul 24, 2023

The team was exceptional, I loved every part of my purchase experience

5.0
Verified Homeowner
Spring, on Mar 29, 2024

Legend, homes aims to make homeownership more obtainable by designing and constructing new homes with your budget in mind.

5.0
Verified Homeowner
Spring, TX, on Jul 02, 2023

Smooth process all the way through, Sales person and Loan Originator answered all of the questions I asked.

5.0
Verified Homeowner
Spring, on Dec 17, 2023

The HOA and elected president do not address concerns on the TownSq app. We have had two car wreck into homes and the one that was the builders office is a severe eye sore and embarrassing when someone enters the community. In addition the speeding and the fact that a 2 year old was hit by a car and HOA didn’t address this despite many complaints on the app is hideous. We also only had one meeting despite being promised another one. This is taxation without representation. We also have folks not keeping up the grounds including the landscaping company not picking up trash. When you contact Penny Petro she is full of excuses. This is the ghetto plain and simple. You have basketball goals XXXXX taped to light posts. Just plain ridiculous.

1.9
Verified Homeowner
Spring, TX, on Jun 29, 2023

I loved my experience [name removed] was very helpful throughout the entire process.

5.0
Verified Homeowner
Spring, on Nov 10, 2023

Horrible build of houses. Cheaply made

1.4
Verified Homeowner
Spring, TX, on Jun 20, 2023

Nothing to dislike

5.0
Verified Homeowner
Spring, on Nov 07, 2023

[Translated from ES] No opinion

4.1
Verified Homeowner
Spring, TX, on Jun 09, 2023

I was very satisfied with the homes

5.0
Verified Homeowner
Spring, on Nov 03, 2023

The quality of the home was not as expected. The overall built was very poor. Many things have been made to fix, and out of pocket expenses are accumulating.

2.5
Verified Homeowner
Spring, TX, on May 29, 2023

I love the design but the walls could have been made a little stronger. You can barely tap the walls with any object & put a nice dent in it. Overall I'll give the house a 7 out of 10.

4.5
Verified Homeowner
Spring, on Oct 30, 2023

Wish there were more openings to run Ethernet cables

4.9
Verified Homeowner
Spring, TX, on May 26, 2023

I like how well the builder kept in touch with me if I need anything for the house

4.2
Verified Homeowner
Spring, on Sep 16, 2023

I had a few issues initially that were eventually resolved. All issues were resolved by your Warranty Department, which were great.

4.4
Verified Homeowner
Spring, TX, on May 26, 2023

Friendly staff but pushy with timeline

4.7
Verified Homeowner
Spring, on May 01, 2023

todo muy bien

4.8
Verified Homeowner
Spring, on Apr 17, 2023

I like everything

5.0
Verified Homeowner
Spring, TX, on May 05, 2023

Some of the repairs promised were not meet

5.0
Verified Homeowner
Spring, TX, on May 03, 2023

Great communication throughout process

5.0
Verified Homeowner
Spring, on Apr 04, 2023

Other than the initial house selection and not being able to customize the house, the house experience has been good. Warranty work is prompt and quality. Only a few issues with build arose, which we expected, and they were taken care of (we currently have one item in progress with warranty). Extending warranty was painless as well.

4.9
Verified Homeowner
Spring, TX, on Apr 26, 2023

I am extremely satisfied with my experience. [name removed] was very thorough with walking me through all I needed to know as a first time [name removed] and gave me very helpful bonus homeowner tips. I am happy with my purchase and will definitely recommend [name removed] Homes to family and friends.

4.9
Verified Homeowner
Spring, on Mar 17, 2023

The quality of the home is inconsistent and some of the construction choices are questionable at best. The paint is far below quality and the repair process is problematic.

3.2
Verified Homeowner
Spring, TX, on Apr 24, 2023

Seller agent was very friendly and available. The finance lender people were not as much friendly. Sometimes rude, blunt, or difficult to communicate with. Did not feel like they had my interests in mind. The builder was polite for the most part, and had a lot of info to share that was helpful, but was uninterested in providing a document. The builder also did not follow up on other items that that needed addressing, such as nails that were sticking out of the foundation. They said they notified some other company, but no one has bother to come by to remove the nails.

3.4
Verified Homeowner
Spring, on Mar 11, 2023

Overall, we love our home. What we don’t like is the contractors used to build our home. We had a window crack due to poor installation that we have to pay to fix bc the warranty won’t fix it. The people used to do the flooring is horrible. We have uneven flooring and planks that come up. They came to redo it, but did an even worse job than before, not to mention they still owe us money from hour hotel stay so they could do the crappy job. At this point, we’ll have to get all the floors redone ourselves out of pocket. Get better reputable contractors in the future.

3.0
Verified Homeowner
Spring, TX, on Apr 02, 2023

Can’t think of any dislike. My experience went smoothly with the help of my agent.

4.4
Verified Homeowner
Spring, on Oct 16, 2022

Communication through out the whole process.

5.0
Verified Homeowner
Spring, on Oct 10, 2022

I purchased 3 houses with [name removed] homes. found the house myself, i asked for discount they gave O% discount to me. they told me bring the agent. I came with agent . She did 0 work. instead they gave my agent extra bonuses. the agent made on my purchases almost 25000. And 0% to me. even not a single basket as a gift. agent even did not do the closing properly

4.2
Verified Homeowner
Spring, TX, on Apr 01, 2023

I love the process it was very worth it I appreciate all the service they gave me??????

5.0
Verified Homeowner
Spring, on Oct 06, 2022

I dislike that there was not going to be a home build on the left side of me. Then they decide to build one. So as of now I love my home.

4.5
Verified Homeowner
Spring, TX, on Nov 21, 2022

Love the build of my home

5.0
Verified Homeowner
Spring, on Oct 04, 2022

My experience with [name removed] has been wonderful, just not to happy about with some of my experiences with the neighborhood

4.4
Verified Homeowner
Spring, TX, on Nov 17, 2022

my purchase experience was good, perfect, and smooth.

4.6
Verified Homeowner
Spring, TX, on Oct 27, 2022

I like every service

5.0
Verified Homeowner
Spring, TX, on Sep 25, 2022

The lack of.communication with their lenders and builders. In complete issues around the house that were listed on the inspection report. Still waiting to have the garage door fixed. Carpet repaired. We were lied to on our second walk that everything would be complete. We have been in our home almost two months and a lot of the repairs are still incomplete. The fact that the builder didn't try to obtain a refrigerator was a complete inconvenience. [name removed] our.customer service is very bad about returning calls and getting things done. [name removed] was a awful builder he way.of showing us the house was very uninformative. His boss was also not really helpful in the situation. He said that the house was exterminated and it wasn't. My wife suffered extreme insect bites. Now our front door has a gap at the bottom when we close it. The garage door has a bent bracket and the gap between top to the bottom is widing. Overall the only reason why we went with Legends is because they came highly recommended from our realtor

1.6
Verified Homeowner
Spring, TX, on Jul 25, 2022

[Translated from ES] The good communication that James had with us every week, sending us photos and videos of how the process of building my house was going.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Spring, TX, on Jul 28, 2023

The only thing I would do in 2023 is build all homes as smart homes. I think that as builders, it would be beneficial to keep up with the times as the world evolves.

4.8
Verified Homeowner
Spring, TX, on Jul 24, 2023

The team was exceptional, I loved every part of my purchase experience

5.0
Verified Homeowner
Spring, TX, on Jul 02, 2023

Smooth process all the way through, Sales person and Loan Originator answered all of the questions I asked.

5.0
Verified Homeowner
Spring, TX, on Jun 29, 2023

I loved my experience [name removed] was very helpful throughout the entire process.

5.0
Verified Homeowner
Spring, TX, on Jun 20, 2023

Nothing to dislike

5.0
Verified Homeowner
Spring, TX, on Jun 09, 2023

I was very satisfied with the homes

5.0
Verified Homeowner
Spring, TX, on May 29, 2023

I love the design but the walls could have been made a little stronger. You can barely tap the walls with any object & put a nice dent in it. Overall I'll give the house a 7 out of 10.

4.5
Verified Homeowner
Spring, TX, on May 26, 2023

I like how well the builder kept in touch with me if I need anything for the house

4.2
Verified Homeowner
Spring, TX, on May 26, 2023

Friendly staff but pushy with timeline

4.7
Verified Homeowner
Spring, TX, on May 05, 2023

Some of the repairs promised were not meet

5.0
Verified Homeowner
Spring, TX, on May 03, 2023

Great communication throughout process

5.0
Verified Homeowner
Spring, TX, on Apr 26, 2023

I am extremely satisfied with my experience. [name removed] was very thorough with walking me through all I needed to know as a first time [name removed] and gave me very helpful bonus homeowner tips. I am happy with my purchase and will definitely recommend [name removed] Homes to family and friends.

4.9
Verified Homeowner
Spring, TX, on Apr 24, 2023

Seller agent was very friendly and available. The finance lender people were not as much friendly. Sometimes rude, blunt, or difficult to communicate with. Did not feel like they had my interests in mind. The builder was polite for the most part, and had a lot of info to share that was helpful, but was uninterested in providing a document. The builder also did not follow up on other items that that needed addressing, such as nails that were sticking out of the foundation. They said they notified some other company, but no one has bother to come by to remove the nails.

3.4
Verified Homeowner
Spring, TX, on Apr 02, 2023

Can’t think of any dislike. My experience went smoothly with the help of my agent.

4.4
Verified Homeowner
Spring, TX, on Apr 01, 2023

I love the process it was very worth it I appreciate all the service they gave me??????

5.0
Verified Homeowner
Spring, TX, on Nov 21, 2022

Love the build of my home

5.0
Verified Homeowner
Spring, TX, on Nov 17, 2022

my purchase experience was good, perfect, and smooth.

4.6
Verified Homeowner
Spring, TX, on Oct 27, 2022

I like every service

5.0
Verified Homeowner
Spring, TX, on Sep 25, 2022

The lack of.communication with their lenders and builders. In complete issues around the house that were listed on the inspection report. Still waiting to have the garage door fixed. Carpet repaired. We were lied to on our second walk that everything would be complete. We have been in our home almost two months and a lot of the repairs are still incomplete. The fact that the builder didn't try to obtain a refrigerator was a complete inconvenience. [name removed] our.customer service is very bad about returning calls and getting things done. [name removed] was a awful builder he way.of showing us the house was very uninformative. His boss was also not really helpful in the situation. He said that the house was exterminated and it wasn't. My wife suffered extreme insect bites. Now our front door has a gap at the bottom when we close it. The garage door has a bent bracket and the gap between top to the bottom is widing. Overall the only reason why we went with Legends is because they came highly recommended from our realtor

1.6
Verified Homeowner
Spring, TX, on Jul 25, 2022

[Translated from ES] The good communication that James had with us every week, sending us photos and videos of how the process of building my house was going.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Spring, on Apr 23, 2024

The paint is horrible (inside) The bathroom of the second floor makes a lot of noises. The finish of the walls is really bad. Thr roof gutter drain in the front of the house is terrible.

4.4
Verified Homeowner
Spring, on Mar 29, 2024

Legend, homes aims to make homeownership more obtainable by designing and constructing new homes with your budget in mind.

5.0
Verified Homeowner
Spring, on Dec 17, 2023

The HOA and elected president do not address concerns on the TownSq app. We have had two car wreck into homes and the one that was the builders office is a severe eye sore and embarrassing when someone enters the community. In addition the speeding and the fact that a 2 year old was hit by a car and HOA didn’t address this despite many complaints on the app is hideous. We also only had one meeting despite being promised another one. This is taxation without representation. We also have folks not keeping up the grounds including the landscaping company not picking up trash. When you contact Penny Petro she is full of excuses. This is the ghetto plain and simple. You have basketball goals XXXXX taped to light posts. Just plain ridiculous.

1.9
Verified Homeowner
Spring, on Nov 10, 2023

Horrible build of houses. Cheaply made

1.4
Verified Homeowner
Spring, on Nov 07, 2023

[Translated from ES] No opinion

4.1
Verified Homeowner
Spring, on Nov 03, 2023

The quality of the home was not as expected. The overall built was very poor. Many things have been made to fix, and out of pocket expenses are accumulating.

2.5
Verified Homeowner
Spring, on Oct 30, 2023

Wish there were more openings to run Ethernet cables

4.9
Verified Homeowner
Spring, on Sep 16, 2023

I had a few issues initially that were eventually resolved. All issues were resolved by your Warranty Department, which were great.

4.4
Verified Homeowner
Spring, on May 01, 2023

todo muy bien

4.8
Verified Homeowner
Spring, on Apr 17, 2023

I like everything

5.0
Verified Homeowner
Spring, on Apr 04, 2023

Other than the initial house selection and not being able to customize the house, the house experience has been good. Warranty work is prompt and quality. Only a few issues with build arose, which we expected, and they were taken care of (we currently have one item in progress with warranty). Extending warranty was painless as well.

4.9
Verified Homeowner
Spring, on Mar 17, 2023

The quality of the home is inconsistent and some of the construction choices are questionable at best. The paint is far below quality and the repair process is problematic.

3.2
Verified Homeowner
Spring, on Mar 11, 2023

Overall, we love our home. What we don’t like is the contractors used to build our home. We had a window crack due to poor installation that we have to pay to fix bc the warranty won’t fix it. The people used to do the flooring is horrible. We have uneven flooring and planks that come up. They came to redo it, but did an even worse job than before, not to mention they still owe us money from hour hotel stay so they could do the crappy job. At this point, we’ll have to get all the floors redone ourselves out of pocket. Get better reputable contractors in the future.

3.0
Verified Homeowner
Spring, on Oct 16, 2022

Communication through out the whole process.

5.0
Verified Homeowner
Spring, on Oct 10, 2022

I purchased 3 houses with [name removed] homes. found the house myself, i asked for discount they gave O% discount to me. they told me bring the agent. I came with agent . She did 0 work. instead they gave my agent extra bonuses. the agent made on my purchases almost 25000. And 0% to me. even not a single basket as a gift. agent even did not do the closing properly

4.2
Verified Homeowner
Spring, on Oct 06, 2022

I dislike that there was not going to be a home build on the left side of me. Then they decide to build one. So as of now I love my home.

4.5
Verified Homeowner
Spring, on Oct 04, 2022

My experience with [name removed] has been wonderful, just not to happy about with some of my experiences with the neighborhood

4.4
Verified Homeowner