Top Homebuilder Ratings & Reviews

Legend Homes

Charleston Heights

132 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.6

Home Personalization Experience

4.6

Construction Experience

4.6

Customer Care Experience

4.7

Home Readiness

4.6

Installation & Workmanship

4.5

Community Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Rosharon, TX, on Feb 04, 2024

nothing yet

4.3
Verified Homeowner
Rosharon, on Feb 07, 2024

None

4.6
Verified Homeowner
Rosharon, on Feb 20, 2024

So far, the customer care service has been very good. I receive a response call within 24 hours. And the information or the steps that I need to follow are clear,

3.8
Verified Homeowner
Rosharon, on Sep 14, 2023

Absence of HOA engagement, communication, expectations. Law quality is subject standard, craftsmanship in 1st generation build sub par

4.7
Verified Homeowner
Rosharon, TX, on Jan 17, 2024

Felt like there were too many parties and different individuals that we needed to contact to continue the buying process. Felt like it could be more centralized.

4.4
Verified Homeowner
Rosharon, on Feb 13, 2024

Warranty is great at responding.

3.3
Verified Homeowner
Rosharon, TX, on Jan 15, 2024

[name removed] was very informative and was there to help every step of the way. [name removed], the builder was also very knowledgeable and was great when we did our walk through. He is still very supportive after closing.

5.0
Verified Homeowner
Rosharon, on Jul 16, 2023

the experience is reasonable but their warranty team needs to respond to the customer on time

4.4
Verified Homeowner
Rosharon, TX, on Dec 29, 2023

Customer service.

5.0
Verified Homeowner
Rosharon, TX, on Dec 15, 2023

We loved everything about it that’s why we chose the area and the house

5.0
Verified Homeowner
Rosharon, TX, on Nov 25, 2023

Timely completion, good work, great customer service and quality home.

4.9
Verified Homeowner
Rosharon, TX, on Nov 03, 2023

everything went easier that I was expecting

4.1
Verified Homeowner
Rosharon, TX, on Oct 03, 2023

Like: two point inspection before closing

4.3
Verified Homeowner
Rosharon, TX, on Sep 26, 2023

Over all the purchase experience was very good. Nearly all our questions were answer. And all needed corrections were made and made in a timely fashion.

4.4
Verified Homeowner
Rosharon, TX, on Aug 14, 2023

My purchase experience was fantastic and pleasant, flawles and smooth.

5.0
Verified Homeowner
Rosharon, TX, on Aug 11, 2023

After the inspection everything was taken cared of that was incorrect.

5.0
Verified Homeowner
Rosharon, TX, on Aug 10, 2023

I liked the whole process it was perfect

4.4
Verified Homeowner
Rosharon, TX, on Aug 07, 2023

I’ve already recommended [name removed] who is closing at the end of Aug. excellent communication and customer service. Builder was also awesome. Overall really good experience for me as a single woman doing this alone

5.0
Verified Homeowner
Rosharon, TX, on Jul 27, 2023

It was great! Builder was also very helpful.

5.0
Verified Homeowner
Rosharon, TX, on Jul 24, 2023

the purchase was excellent, but my house guest bathroom has flood 2 times, and the garage door has malfunctioned 2 times in the last 3 weeks.

4.7
Verified Homeowner
Rosharon, TX, on Jul 06, 2023

Paint quality needs to be better.

4.2
Verified Homeowner
Rosharon, TX, on Jun 24, 2023

My son's school zone changed after closing and move-in, which was disappointing. We had hoped that as a straight-As kid, he would be admitted to a highly ranked school which the new home was zoned to prior purchase, but this changed after closing. We expect that Legend Homes should put effort into lobbying the Fort Bend ISD to see that homes in Charleston Heights, Rosharon, are zoned to highly rated schools. This is very important for the marketing of the estate and premium gains.

4.6
Verified Homeowner
Rosharon, TX, on Jun 12, 2023

Everything was easy and straightforward. The sales team was transparent and highly knowledgeable. Mauricio was outstanding and approachable.

5.0
Verified Homeowner
Rosharon, TX, on Jun 10, 2023

I liked the personal updates given by the seller.

5.0
Verified Homeowner
Rosharon, TX, on Jun 08, 2023

I definitely love the processes very fast and smoothly I really appreciate how our communication with sales person thank you

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Rosharon, TX, on Feb 04, 2024

nothing yet

4.3
Verified Homeowner
Rosharon, TX, on Jan 17, 2024

Felt like there were too many parties and different individuals that we needed to contact to continue the buying process. Felt like it could be more centralized.

4.4
Verified Homeowner
Rosharon, TX, on Jan 15, 2024

[name removed] was very informative and was there to help every step of the way. [name removed], the builder was also very knowledgeable and was great when we did our walk through. He is still very supportive after closing.

5.0
Verified Homeowner
Rosharon, TX, on Dec 29, 2023

Customer service.

5.0
Verified Homeowner
Rosharon, TX, on Dec 15, 2023

We loved everything about it that’s why we chose the area and the house

5.0
Verified Homeowner
Rosharon, TX, on Nov 25, 2023

Timely completion, good work, great customer service and quality home.

4.9
Verified Homeowner
Rosharon, TX, on Nov 03, 2023

everything went easier that I was expecting

4.1
Verified Homeowner
Rosharon, TX, on Oct 03, 2023

Like: two point inspection before closing

4.3
Verified Homeowner
Rosharon, TX, on Sep 26, 2023

Over all the purchase experience was very good. Nearly all our questions were answer. And all needed corrections were made and made in a timely fashion.

4.4
Verified Homeowner
Rosharon, TX, on Aug 14, 2023

My purchase experience was fantastic and pleasant, flawles and smooth.

5.0
Verified Homeowner
Rosharon, TX, on Aug 11, 2023

After the inspection everything was taken cared of that was incorrect.

5.0
Verified Homeowner
Rosharon, TX, on Aug 10, 2023

I liked the whole process it was perfect

4.4
Verified Homeowner
Rosharon, TX, on Aug 07, 2023

I’ve already recommended [name removed] who is closing at the end of Aug. excellent communication and customer service. Builder was also awesome. Overall really good experience for me as a single woman doing this alone

5.0
Verified Homeowner
Rosharon, TX, on Jul 27, 2023

It was great! Builder was also very helpful.

5.0
Verified Homeowner
Rosharon, TX, on Jul 24, 2023

the purchase was excellent, but my house guest bathroom has flood 2 times, and the garage door has malfunctioned 2 times in the last 3 weeks.

4.7
Verified Homeowner
Rosharon, TX, on Jul 06, 2023

Paint quality needs to be better.

4.2
Verified Homeowner
Rosharon, TX, on Jun 24, 2023

My son's school zone changed after closing and move-in, which was disappointing. We had hoped that as a straight-As kid, he would be admitted to a highly ranked school which the new home was zoned to prior purchase, but this changed after closing. We expect that Legend Homes should put effort into lobbying the Fort Bend ISD to see that homes in Charleston Heights, Rosharon, are zoned to highly rated schools. This is very important for the marketing of the estate and premium gains.

4.6
Verified Homeowner
Rosharon, TX, on Jun 12, 2023

Everything was easy and straightforward. The sales team was transparent and highly knowledgeable. Mauricio was outstanding and approachable.

5.0
Verified Homeowner
Rosharon, TX, on Jun 10, 2023

I liked the personal updates given by the seller.

5.0
Verified Homeowner
Rosharon, TX, on Jun 08, 2023

I definitely love the processes very fast and smoothly I really appreciate how our communication with sales person thank you

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Rosharon, on Feb 20, 2024

So far, the customer care service has been very good. I receive a response call within 24 hours. And the information or the steps that I need to follow are clear,

3.8
Verified Homeowner
Rosharon, on Feb 13, 2024

Warranty is great at responding.

3.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Rosharon, on Feb 07, 2024

None

4.6
Verified Homeowner
Rosharon, on Sep 14, 2023

Absence of HOA engagement, communication, expectations. Law quality is subject standard, craftsmanship in 1st generation build sub par

4.7
Verified Homeowner
Rosharon, on Jul 16, 2023

the experience is reasonable but their warranty team needs to respond to the customer on time

4.4
Verified Homeowner