Top Homebuilder Ratings & Reviews

Legend Homes

Charleston Heights

154 Homeowner Reviews Completed Dec 2022 - Jun 2024

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.7

Home Personalization Experience

4.7

Construction Experience

4.6

Customer Care Experience

4.8

Home Readiness

4.7

Installation & Workmanship

4.5

Community Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Rosharon, on Jun 01, 2024

Legend Homes has been nothing short of amazing since I moved in November 2023. Whenever I have questions or an urgent request, Legend Homes representatives are prompt and assisted me effectively. As a new home owner, I haven’t felt like I was alone to face some challenges upon one of my greatest accomplishments. I have nothing to dislike about my purchase and the benefits that came with it. I have and continue to share my experience with friends and family.

5.0
Verified Homeowner
Rosharon, on Jun 11, 2024

the house is good after 1 year minor issues with garage door and pluming in the beginning. The fire alerts go off at strange times. Not sure why.

4.4
Verified Homeowner
Rosharon, TX, on Jun 14, 2024

I like the saleman who really helps us with buying process. Also, i like site manger who contacts us to address repair issues

4.6
Verified Homeowner
Rosharon, on Feb 20, 2024

So far, the customer care service has been very good. I receive a response call within 24 hours. And the information or the steps that I need to follow are clear,

3.8
Verified Homeowner
Rosharon, on Jun 09, 2024

Warranty specialist lack of communication, no follow up

3.1
Verified Homeowner
Rosharon, TX, on Jun 11, 2024

It was a very smooth process. I am very happy with my purchase.

5.0
Verified Homeowner
Rosharon, on Feb 13, 2024

Warranty is great at responding.

3.3
Verified Homeowner
Rosharon, on May 11, 2024

The quality of the house and materials are not worth the price stuff on the house and fence already needs to be fixed up and replace nd we barely hit a year in the house if I could go back I would go with a different company

3.1
Verified Homeowner
Rosharon, TX, on May 25, 2024

The Sales Agent was very courteous, understanding, and made me feel comfortable all the way through. He understood what I desired in a home and guided me through.

5.0
Verified Homeowner
Rosharon, on Apr 07, 2024

Everything has been wonderful!

4.6
Verified Homeowner
Rosharon, TX, on May 18, 2024

Everything was great

5.0
Verified Homeowner
Rosharon, on Mar 12, 2024

Design

4.8
Verified Homeowner
Rosharon, TX, on Apr 22, 2024

unable to get the cabinet color i wanted or garage door. I like no carpet and all that came with the home

4.9
Verified Homeowner
Rosharon, on Feb 07, 2024

None

4.6
Verified Homeowner
Rosharon, TX, on Mar 30, 2024

Only the contract experience was a challenge, which may be typical depending on the buyers situation. Outside of that everything was seamless.

5.0
Verified Homeowner
Rosharon, on Sep 14, 2023

Absence of HOA engagement, communication, expectations. Law quality is subject standard, craftsmanship in 1st generation build sub par

4.7
Verified Homeowner
Rosharon, TX, on Feb 04, 2024

nothing yet

4.3
Verified Homeowner
Rosharon, TX, on Jan 17, 2024

Felt like there were too many parties and different individuals that we needed to contact to continue the buying process. Felt like it could be more centralized.

4.4
Verified Homeowner
Rosharon, on Jul 16, 2023

the experience is reasonable but their warranty team needs to respond to the customer on time

4.4
Verified Homeowner
Rosharon, TX, on Jan 15, 2024

[name removed] was very informative and was there to help every step of the way. [name removed], the builder was also very knowledgeable and was great when we did our walk through. He is still very supportive after closing.

5.0
Verified Homeowner
Rosharon, TX, on Dec 29, 2023

Customer service.

5.0
Verified Homeowner
Rosharon, TX, on Dec 15, 2023

We loved everything about it that’s why we chose the area and the house

5.0
Verified Homeowner
Rosharon, TX, on Nov 25, 2023

Timely completion, good work, great customer service and quality home.

4.9
Verified Homeowner
Rosharon, TX, on Nov 03, 2023

everything went easier that I was expecting

4.1
Verified Homeowner
Rosharon, TX, on Oct 03, 2023

Like: two point inspection before closing

4.3
Verified Homeowner
Rosharon, TX, on Sep 26, 2023

Over all the purchase experience was very good. Nearly all our questions were answer. And all needed corrections were made and made in a timely fashion.

4.4
Verified Homeowner
Rosharon, TX, on Aug 14, 2023

My purchase experience was fantastic and pleasant, flawles and smooth.

5.0
Verified Homeowner
Rosharon, TX, on Aug 11, 2023

After the inspection everything was taken cared of that was incorrect.

5.0
Verified Homeowner
Rosharon, TX, on Aug 10, 2023

I liked the whole process it was perfect

4.4
Verified Homeowner
Rosharon, TX, on Aug 07, 2023

I’ve already recommended [name removed] who is closing at the end of Aug. excellent communication and customer service. Builder was also awesome. Overall really good experience for me as a single woman doing this alone

5.0
Verified Homeowner
Rosharon, TX, on Jul 27, 2023

It was great! Builder was also very helpful.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Rosharon, TX, on Jun 14, 2024

I like the saleman who really helps us with buying process. Also, i like site manger who contacts us to address repair issues

4.6
Verified Homeowner
Rosharon, TX, on Jun 11, 2024

It was a very smooth process. I am very happy with my purchase.

5.0
Verified Homeowner
Rosharon, TX, on May 25, 2024

The Sales Agent was very courteous, understanding, and made me feel comfortable all the way through. He understood what I desired in a home and guided me through.

5.0
Verified Homeowner
Rosharon, TX, on May 18, 2024

Everything was great

5.0
Verified Homeowner
Rosharon, TX, on Apr 22, 2024

unable to get the cabinet color i wanted or garage door. I like no carpet and all that came with the home

4.9
Verified Homeowner
Rosharon, TX, on Mar 30, 2024

Only the contract experience was a challenge, which may be typical depending on the buyers situation. Outside of that everything was seamless.

5.0
Verified Homeowner
Rosharon, TX, on Feb 04, 2024

nothing yet

4.3
Verified Homeowner
Rosharon, TX, on Jan 17, 2024

Felt like there were too many parties and different individuals that we needed to contact to continue the buying process. Felt like it could be more centralized.

4.4
Verified Homeowner
Rosharon, TX, on Jan 15, 2024

[name removed] was very informative and was there to help every step of the way. [name removed], the builder was also very knowledgeable and was great when we did our walk through. He is still very supportive after closing.

5.0
Verified Homeowner
Rosharon, TX, on Dec 29, 2023

Customer service.

5.0
Verified Homeowner
Rosharon, TX, on Dec 15, 2023

We loved everything about it that’s why we chose the area and the house

5.0
Verified Homeowner
Rosharon, TX, on Nov 25, 2023

Timely completion, good work, great customer service and quality home.

4.9
Verified Homeowner
Rosharon, TX, on Nov 03, 2023

everything went easier that I was expecting

4.1
Verified Homeowner
Rosharon, TX, on Oct 03, 2023

Like: two point inspection before closing

4.3
Verified Homeowner
Rosharon, TX, on Sep 26, 2023

Over all the purchase experience was very good. Nearly all our questions were answer. And all needed corrections were made and made in a timely fashion.

4.4
Verified Homeowner
Rosharon, TX, on Aug 14, 2023

My purchase experience was fantastic and pleasant, flawles and smooth.

5.0
Verified Homeowner
Rosharon, TX, on Aug 11, 2023

After the inspection everything was taken cared of that was incorrect.

5.0
Verified Homeowner
Rosharon, TX, on Aug 10, 2023

I liked the whole process it was perfect

4.4
Verified Homeowner
Rosharon, TX, on Aug 07, 2023

I’ve already recommended [name removed] who is closing at the end of Aug. excellent communication and customer service. Builder was also awesome. Overall really good experience for me as a single woman doing this alone

5.0
Verified Homeowner
Rosharon, TX, on Jul 27, 2023

It was great! Builder was also very helpful.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Rosharon, on Jun 01, 2024

Legend Homes has been nothing short of amazing since I moved in November 2023. Whenever I have questions or an urgent request, Legend Homes representatives are prompt and assisted me effectively. As a new home owner, I haven’t felt like I was alone to face some challenges upon one of my greatest accomplishments. I have nothing to dislike about my purchase and the benefits that came with it. I have and continue to share my experience with friends and family.

5.0
Verified Homeowner
Rosharon, on Feb 20, 2024

So far, the customer care service has been very good. I receive a response call within 24 hours. And the information or the steps that I need to follow are clear,

3.8
Verified Homeowner
Rosharon, on Feb 13, 2024

Warranty is great at responding.

3.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Rosharon, on Jun 11, 2024

the house is good after 1 year minor issues with garage door and pluming in the beginning. The fire alerts go off at strange times. Not sure why.

4.4
Verified Homeowner
Rosharon, on Jun 09, 2024

Warranty specialist lack of communication, no follow up

3.1
Verified Homeowner
Rosharon, on May 11, 2024

The quality of the house and materials are not worth the price stuff on the house and fence already needs to be fixed up and replace nd we barely hit a year in the house if I could go back I would go with a different company

3.1
Verified Homeowner
Rosharon, on Apr 07, 2024

Everything has been wonderful!

4.6
Verified Homeowner
Rosharon, on Mar 12, 2024

Design

4.8
Verified Homeowner
Rosharon, on Feb 07, 2024

None

4.6
Verified Homeowner
Rosharon, on Sep 14, 2023

Absence of HOA engagement, communication, expectations. Law quality is subject standard, craftsmanship in 1st generation build sub par

4.7
Verified Homeowner
Rosharon, on Jul 16, 2023

the experience is reasonable but their warranty team needs to respond to the customer on time

4.4
Verified Homeowner