Overall Satisfaction
Community Profile
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Conroe, on Jun 14, 2024
I was pleased with everything. What I asked to do was done immediately.
Conroe, TX, on Jul 11, 2024
Would have appreciated more check in during building
Conroe, on Feb 18, 2024
[name removed] has been very attentive following up on any issue.
Conroe, on Jul 15, 2024
Like most of the build quality and warranty service. Dislike all of the employee turnover on the warranty team.
Conroe, TX, on Jun 07, 2024
Very professional and friendly made the purchase very easy and communicated well.
Conroe, on Jun 12, 2024
Primary bathroom had no where to hang a wet cloth after taking a shower. Primary bedroom ac not good.The second full bathroom upstairs is too small, and only enough to be used by kids. Kitchen cabinets & bathroom drawers has NO handles making it not so good for a new home. May be a new home next time will be without widows or doors for the new owner to fix ! The seemingly new home had no blinds, no curtain rods and no curtain! How is the new owner expected to fix all that? The door knobs are poor quality. Toilet seat covers poor quality! My back flow pipes for lawn irrigation were not fixed properly and one day water leaked costing me a hefty water charge from the local gov utility. etc...etc.
Conroe, TX, on Jun 01, 2024
I enjoyed every part the team helped and explained everything thoroughly
Conroe, TX, on May 28, 2024
It was a learning experience for me and my husband. The sales rep and lender agent were excellent in helping us stay informed,knowledgeable, and comfortable with our purchase and handling of documents. I thank them so much for being patient and understanding of our needs. We appreciate and are greatful to SimplyHomes and Legend Homes for allowing us to transfer from renters to homeowners. We cannot thank you enough. We are enjoying our lovely home. Sincerely, [name removed]
Conroe, on Apr 06, 2024
We love the house. The rooms inside are all very big. We seem to have run out of storage space. But since the house was already built, I was unable to have the extended or expanded garage, which would’ve helped, but I’m extremely happy with our purchase of the house
Conroe, on Oct 19, 2023
The quality of construction is poor. The lot preparation and grades are horrible
Conroe, TX, on Feb 20, 2024
Excellent people representing your brand! Some workmanship inside the house could use a little more detailing such as carpet nails not well hidden, some parts of the floor not completely glued. Fence looks cheap and fades quickly. Looks like paint was only one coat and probably not the highest grade. Windows don’t seem to be of high grade. Other than that the rest is great. And again the construction manager [name removed] and the sales rep [name removed] are extremely personable and act quickly on any needs. The details mentioned have been addressed and corrected. We love our new home.
Conroe, on Aug 06, 2023
There are some items that need to be fixed under builder warranty.
Conroe, TX, on Nov 11, 2023
I have an issue with the counter top and I called but no one returned my call
Conroe, on Jun 26, 2023
I like the location of the community. I hate the build quality of the home. Every aspect of the home has needed warranty work. Also the long wait times of warranty. And the scare sales tactics/ price gouging uses by the sales team. I also don’t like the terribly uneven a rough lawn landscape.
Conroe, on Mar 03, 2023
Very good Experience,Love our Home. Legend Homes was always there for are questions and Have a Great staff with excellent Customer service and are very informative to the Home Buyer .
Conroe, TX, on Sep 17, 2023
Terrible workmanship, awful paint job, the worst concrete work I have ever seen, my driveway has chips and cracks everywhere, this was caused by the contractors who drove on it. Rust stains all over the drive way, not to mention the awful expansion joints, the wooden boards were not even flush with the concrete. No drainage system, water pools on the sides of the house all the time and if there is ever a major storm it can cause a lot of problems. Not to mention it attracts bugs and flies. No island in the kitchen, no towel bars next to the sinks, no drawers in the master bathroom's cabinet. The quality of the fence is horrible, your contractor did not even use brackets and didn't even hammer the nails in correctly. Bad caulking around the toilets. There were asphalt tiles missing on the roof and insulation in the walls. Paint stains on the carpet and in the bath tub, your painter didn't even mask anything. Several of the doors were painted with two different sheens of paint. Two of the doors would not even stay open, I fixed those myself. Couple of bug screens were missing and when they finally installed them, the bent one so it was not keeping any mosquitos out. The dishwasher was not installed correctly, even after your appliance guy tried to fix it, which was just pushing it back in, rather than adjusting the feet in order to put some pressure on the unit and cause some friction so that it doesn't slide out. So I had to fix it myself. The paint on siding (lower part of the house) on both sides of the house had turned green because your landscaper was using weed wackers to mow the lawn, not to mention the paint had peeled off on a few boards. The list goes on and on, this is by far THE WORST house I have ever own. I hope there will never be any major issues. I do have thank the foreman [name removed], because he always patiently listened to my complaints and never disagreed with me, because he knew I was right. And the items that he could fix, he did take care of for me. But there are many things than cannot be fixed without some major work. I am fixing what I can myself on daily basis. I cannot tell you enough about how disappointed I am, hopefully Legend will make it up to me where there are any warranty inquiries.
Conroe, on Dec 22, 2022
Like overall construction and layout of home. Dislike installation of AC/heating. The system is unbalanced and puts more air into master bedroom, and far less into the other 2 bedrooms.
Conroe, on Oct 27, 2022
Looks like they rushed through the build. The backyard always has standing water when it rains and the water takes multiple days to drain. They didn’t do anything about it when the warranty request was put in. They don’t comprehend what you’re saying.
Conroe, TX, on Sep 09, 2023
I was told that the grass would be delivered in pristine condition and it was delivered with many dry patches. Also, there was a water leak with the sprinklers and the solution has been slow coming.
Conroe, on Oct 01, 2022
Completed repair request ticket timely & satisfactory.
Conroe, on Aug 28, 2022
Disliked Everything! This was my wife and I’d first home. We wanted it to be special. We left the experience NEVER WANTING TO BUILD A HOUSE AGAIN. The finishing on this house was pathetic. Painting over Unsanded wood, blots of paint dripping. Paint cracking up and down corners. Inviting my wife and brother to finally come see our new house and I’m embarrassed to call this my home. When you spend 264,000 dollars on a home you expect a certain quality. We should of went with perry home because legends shouldn’t even be allowed to build homes. It makes me sad for those houses coming up next to mine bc I know they will be rushed and done completely wrong. Right now I have blue tape ALLLLLLL OVER MY HOUSE. I shouldn’t have to get on my hands and knees and put tape down on most of my home. Quality control should have been there!! In fact I was on my hands and knees so much that I just didn’t have to energy to go upstairs or finish certain spots down stair. I’m 100% disabled Vet and if I don’t get resolution on my home I will blast social media, google, ticktock, snap chat, instagram with a lengthy review with pictures! And to recommend not to make the same mistake we made by going with Legend Home. If there’s one thing Texas doesn’t abide by is treating their disabled WAR vets like legend home has treated me [name removed] 3372581699
Conroe, TX, on Aug 30, 2023
[name removed] made everything very easy for us. He was very informative and always walked us through all the steps.
Conroe, TX, on Aug 17, 2023
Purchase experience was great, smooth and easy especially at closing. Only some minor quality issues is what I disliked.
Conroe, on Jul 10, 2022
Simple warranty problems that should have been prevented during build.
Conroe, TX, on Jun 29, 2023
I did not like the slow rate at which building errors were fixed after inspection. For example, the drainage and/ or landscaping on the left side of my house was not good and this caused unhealthy and / or unkempt stagnant water to accumulate. This was highlighted in the inspection report and brought to the attention of construction manager who after the final walkthrough lied to us that the problem had been fixed. This problem was later fixed two weeks after we moved in and after it was discovered by HOA inspectors.
Conroe, on Jun 26, 2022
I had just a couple of Warranty issues and they were handled immediately.
Conroe, on May 04, 2022
Is been one year I bought my house and 2 things need to be repair and never got done?manager never got it done.
Conroe, on May 03, 2022
It has been a year and we still have issues with our yard. It took all year for my house to be fully fixed from things that should’ve been fixed prior to move in. Every time we submit a warranty- it takes almost a full month or two for a response or to have anything fixed. If it weren’t for me following up, I’d hear nothing. People want to pass us off and not follow through. We will not recommend legend homes to anyone.
Conroe, TX, on Apr 27, 2023
Everything has been fast easy online streamline very happy
Conroe, on May 01, 2022
Just felt rushed and not the walk throughs as promised. The first few warranty items took way to long to fix. It’s now working well but a neighbor that lives here is currently out of her home for 4 weeks because you guys aren’t doing anything to help them. She is leaving her home daily because of the mold caused by your construction.
Conroe, TX, on Nov 18, 2022
The sales agent was not very helpful and never had answers to my questions. Final walk through was horrible since prior issues were not resolved resulting in 1 week delay of closing costing me $$ for extra storage. Had major argument with builder to get issues resolved. Finding out the house is cheaply constructed as we settle in.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Conroe, TX, on Jul 11, 2024
Would have appreciated more check in during building
Conroe, TX, on Jun 07, 2024
Very professional and friendly made the purchase very easy and communicated well.
Conroe, TX, on Jun 01, 2024
I enjoyed every part the team helped and explained everything thoroughly
Conroe, TX, on May 28, 2024
It was a learning experience for me and my husband. The sales rep and lender agent were excellent in helping us stay informed,knowledgeable, and comfortable with our purchase and handling of documents. I thank them so much for being patient and understanding of our needs. We appreciate and are greatful to SimplyHomes and Legend Homes for allowing us to transfer from renters to homeowners. We cannot thank you enough. We are enjoying our lovely home. Sincerely, [name removed]
Conroe, TX, on Feb 20, 2024
Excellent people representing your brand! Some workmanship inside the house could use a little more detailing such as carpet nails not well hidden, some parts of the floor not completely glued. Fence looks cheap and fades quickly. Looks like paint was only one coat and probably not the highest grade. Windows don’t seem to be of high grade. Other than that the rest is great. And again the construction manager [name removed] and the sales rep [name removed] are extremely personable and act quickly on any needs. The details mentioned have been addressed and corrected. We love our new home.
Conroe, TX, on Nov 11, 2023
I have an issue with the counter top and I called but no one returned my call
Conroe, TX, on Sep 17, 2023
Terrible workmanship, awful paint job, the worst concrete work I have ever seen, my driveway has chips and cracks everywhere, this was caused by the contractors who drove on it. Rust stains all over the drive way, not to mention the awful expansion joints, the wooden boards were not even flush with the concrete. No drainage system, water pools on the sides of the house all the time and if there is ever a major storm it can cause a lot of problems. Not to mention it attracts bugs and flies. No island in the kitchen, no towel bars next to the sinks, no drawers in the master bathroom's cabinet. The quality of the fence is horrible, your contractor did not even use brackets and didn't even hammer the nails in correctly. Bad caulking around the toilets. There were asphalt tiles missing on the roof and insulation in the walls. Paint stains on the carpet and in the bath tub, your painter didn't even mask anything. Several of the doors were painted with two different sheens of paint. Two of the doors would not even stay open, I fixed those myself. Couple of bug screens were missing and when they finally installed them, the bent one so it was not keeping any mosquitos out. The dishwasher was not installed correctly, even after your appliance guy tried to fix it, which was just pushing it back in, rather than adjusting the feet in order to put some pressure on the unit and cause some friction so that it doesn't slide out. So I had to fix it myself. The paint on siding (lower part of the house) on both sides of the house had turned green because your landscaper was using weed wackers to mow the lawn, not to mention the paint had peeled off on a few boards. The list goes on and on, this is by far THE WORST house I have ever own. I hope there will never be any major issues. I do have thank the foreman [name removed], because he always patiently listened to my complaints and never disagreed with me, because he knew I was right. And the items that he could fix, he did take care of for me. But there are many things than cannot be fixed without some major work. I am fixing what I can myself on daily basis. I cannot tell you enough about how disappointed I am, hopefully Legend will make it up to me where there are any warranty inquiries.
Conroe, TX, on Sep 09, 2023
I was told that the grass would be delivered in pristine condition and it was delivered with many dry patches. Also, there was a water leak with the sprinklers and the solution has been slow coming.
Conroe, TX, on Aug 30, 2023
[name removed] made everything very easy for us. He was very informative and always walked us through all the steps.
Conroe, TX, on Aug 17, 2023
Purchase experience was great, smooth and easy especially at closing. Only some minor quality issues is what I disliked.
Conroe, TX, on Jun 29, 2023
I did not like the slow rate at which building errors were fixed after inspection. For example, the drainage and/ or landscaping on the left side of my house was not good and this caused unhealthy and / or unkempt stagnant water to accumulate. This was highlighted in the inspection report and brought to the attention of construction manager who after the final walkthrough lied to us that the problem had been fixed. This problem was later fixed two weeks after we moved in and after it was discovered by HOA inspectors.
Conroe, TX, on Apr 27, 2023
Everything has been fast easy online streamline very happy
Conroe, TX, on Nov 18, 2022
The sales agent was not very helpful and never had answers to my questions. Final walk through was horrible since prior issues were not resolved resulting in 1 week delay of closing costing me $$ for extra storage. Had major argument with builder to get issues resolved. Finding out the house is cheaply constructed as we settle in.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Conroe, on Jun 14, 2024
I was pleased with everything. What I asked to do was done immediately.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Conroe, on Jul 15, 2024
Like most of the build quality and warranty service. Dislike all of the employee turnover on the warranty team.
Conroe, on Jun 12, 2024
Primary bathroom had no where to hang a wet cloth after taking a shower. Primary bedroom ac not good.The second full bathroom upstairs is too small, and only enough to be used by kids. Kitchen cabinets & bathroom drawers has NO handles making it not so good for a new home. May be a new home next time will be without widows or doors for the new owner to fix ! The seemingly new home had no blinds, no curtain rods and no curtain! How is the new owner expected to fix all that? The door knobs are poor quality. Toilet seat covers poor quality! My back flow pipes for lawn irrigation were not fixed properly and one day water leaked costing me a hefty water charge from the local gov utility. etc...etc.
Conroe, on Apr 06, 2024
We love the house. The rooms inside are all very big. We seem to have run out of storage space. But since the house was already built, I was unable to have the extended or expanded garage, which would’ve helped, but I’m extremely happy with our purchase of the house
Conroe, on Oct 19, 2023
The quality of construction is poor. The lot preparation and grades are horrible
Conroe, on Aug 06, 2023
There are some items that need to be fixed under builder warranty.
Conroe, on Jun 26, 2023
I like the location of the community. I hate the build quality of the home. Every aspect of the home has needed warranty work. Also the long wait times of warranty. And the scare sales tactics/ price gouging uses by the sales team. I also don’t like the terribly uneven a rough lawn landscape.
Conroe, on Mar 03, 2023
Very good Experience,Love our Home. Legend Homes was always there for are questions and Have a Great staff with excellent Customer service and are very informative to the Home Buyer .
Conroe, on Dec 22, 2022
Like overall construction and layout of home. Dislike installation of AC/heating. The system is unbalanced and puts more air into master bedroom, and far less into the other 2 bedrooms.
Conroe, on Oct 27, 2022
Looks like they rushed through the build. The backyard always has standing water when it rains and the water takes multiple days to drain. They didn’t do anything about it when the warranty request was put in. They don’t comprehend what you’re saying.
Conroe, on Oct 01, 2022
Completed repair request ticket timely & satisfactory.
Conroe, on Aug 28, 2022
Disliked Everything! This was my wife and I’d first home. We wanted it to be special. We left the experience NEVER WANTING TO BUILD A HOUSE AGAIN. The finishing on this house was pathetic. Painting over Unsanded wood, blots of paint dripping. Paint cracking up and down corners. Inviting my wife and brother to finally come see our new house and I’m embarrassed to call this my home. When you spend 264,000 dollars on a home you expect a certain quality. We should of went with perry home because legends shouldn’t even be allowed to build homes. It makes me sad for those houses coming up next to mine bc I know they will be rushed and done completely wrong. Right now I have blue tape ALLLLLLL OVER MY HOUSE. I shouldn’t have to get on my hands and knees and put tape down on most of my home. Quality control should have been there!! In fact I was on my hands and knees so much that I just didn’t have to energy to go upstairs or finish certain spots down stair. I’m 100% disabled Vet and if I don’t get resolution on my home I will blast social media, google, ticktock, snap chat, instagram with a lengthy review with pictures! And to recommend not to make the same mistake we made by going with Legend Home. If there’s one thing Texas doesn’t abide by is treating their disabled WAR vets like legend home has treated me [name removed] 3372581699
Conroe, on Jul 10, 2022
Simple warranty problems that should have been prevented during build.
Conroe, on Jun 26, 2022
I had just a couple of Warranty issues and they were handled immediately.
Conroe, on May 04, 2022
Is been one year I bought my house and 2 things need to be repair and never got done?manager never got it done.
Conroe, on May 03, 2022
It has been a year and we still have issues with our yard. It took all year for my house to be fully fixed from things that should’ve been fixed prior to move in. Every time we submit a warranty- it takes almost a full month or two for a response or to have anything fixed. If it weren’t for me following up, I’d hear nothing. People want to pass us off and not follow through. We will not recommend legend homes to anyone.
Conroe, on May 01, 2022
Just felt rushed and not the walk throughs as promised. The first few warranty items took way to long to fix. It’s now working well but a neighbor that lives here is currently out of her home for 4 weeks because you guys aren’t doing anything to help them. She is leaving her home daily because of the mold caused by your construction.