Top Homebuilder Ratings & Reviews

Legend Homes

Camillo Lakes

265 Homeowner Reviews Completed Aug 2021 - Feb 2023

Overall Satisfaction

4.2
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.5

Home Personalization Experience

4.5

Construction Experience

4.4

Customer Care Experience

4.6

Home Readiness

4.4

Installation & Workmanship

4.4

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Katy, on Nov 02, 2022

The team is quick to respond and fix issues

5.0
Verified Homeowner
Katy, on Jan 25, 2023

The quality of material used, the workmanship, the time frame in response from customer service.

1.7
Verified Homeowner
Katy, TX, on Feb 06, 2023

Everyone from Legend Homes that I interacted was absolutely lovely. As a first time [name removed], I had lots of questions and they were always answered quickly! There were also lots of things that I didn't know to ask about and the team went above and beyond to educate me as a first time [name removed].

4.9
Verified Homeowner
Katy, on Oct 30, 2022

Everyone and everything.

4.5
Verified Homeowner
Katy, on Nov 17, 2022

Good Service but we were not allowed to change the realtor before signing the contract and also no upgrades by the seller even we were ready to pay for upgrades. There are certain defects from closing time which was never addressed.

3.6
Verified Homeowner
Katy, TX, on Dec 29, 2022

The disagreements between my Morgage company in Florida and legend home builders

4.0
Verified Homeowner
Katy, on Oct 20, 2022

The team laid out the warranty service perfectly and gave us all of the proper documentation to assess our options when it comes to the 1st year warranties as well as the builder's 5/10 year warranty.

5.0
Verified Homeowner
Katy, on Nov 01, 2022

[Translated from ES] responsibility

3.6
Verified Homeowner
Katy, TX, on Nov 24, 2022

[Translated from ES] Follow up at all times. Communication is essential and here it is always. They are always attentive and willing.

4.9
Verified Homeowner
Katy, on Sep 04, 2022

How my warranty wasn’t really honor like. Still have issues with houses. For too fix bath room floor. So my floors will match

4.5
Verified Homeowner
Katy, on Oct 20, 2022

I’ve liked the quick resolve of any situation but the communication is lacking. No contact in regards when or if someone would be by on certain days, workers would just show up.

3.0
Verified Homeowner
Katy, TX, on Nov 21, 2022

I really like everything

5.0
Verified Homeowner
Katy, on Aug 31, 2022

They changed my floor due to manufacture defects but the new floor has workmanship defect. We can not move our furniture back, it disturbs our normal life. We have can not cook for 2 days so we have to use Uber Eats and they did not do refund for it. It has been a week now, we still waiting in a empty house for them to fix the floor.

3.6
Verified Homeowner
Katy, TX, on Oct 11, 2022

I like their professionalism

5.0
Verified Homeowner
Katy, on Oct 18, 2022

i still like the lake view but some of the things used in the house are falling apart

3.7
Verified Homeowner
Katy, on Aug 25, 2022

I like the service legend homes gave me at the beginning when I was buying the house. But I think you guys need to work more on the details of the house to show more the quality and stop giving so many excuses when something doesn't look good or isn't properly built.

4.1
Verified Homeowner
Katy, TX, on Oct 03, 2022

Everything was good from contract to move -in. It was my best experience in home purchase.

5.0
Verified Homeowner
Katy, on Oct 15, 2022

I have had a great experience with customer care.

4.5
Verified Homeowner
Katy, on Jun 29, 2022

The warranty for the one year follow up did not go smoothly. There was little to no communication from some of the workers on arrival and departure. [name removed] guy just left without informing us that he had finished. Very unprofessional. Other than this last step everything else was just fine.

3.0
Verified Homeowner
Katy, TX, on Sep 27, 2022

I disliked the lottery process. It added a lot of stress to the home buying process. I liked that [name removed] was extremely nice and professional.

4.6
Verified Homeowner
Katy, on Oct 13, 2022

Great

5.0
Verified Homeowner
Katy, on Jun 26, 2022

There were a lot of small things that could have been taken care of in the initial build of the superintendent did not have to manage so many homes at once.

4.8
Verified Homeowner
Katy, TX, on Sep 18, 2022

I liked the process of speaking with sales and the updates they provided through the build process. I dislike that it seems like a fair amount of imperfections are deemed to be acceptable. They’re mostly cosmetic, but I was told by someone with Legend Homes that imperfections should be expected. If I were buying a million dollar home I don’t think a builder would tell me that. But, I’m paying good money for a home from Legend Homes and I don’t agree with the idea that imperfections are just par for the course. I also dislike that the subcontractors do not care about the quality of their work and that many parts of the lawn were basically dying at the time of closing.

4.4
Verified Homeowner
Katy, on Oct 12, 2022

So far I have like the experience, it has been superb. We’ve expressed our concerns and what we expected, and so far we have received more than expected. All services were done promptly and without hesitation.

4.8
Verified Homeowner
Katy, on Jun 16, 2022

- Poor quality of the materials used to build the home - The builders made mistakes while building and I was told those are cosmetic issues

2.8
Verified Homeowner
Katy, TX, on Aug 30, 2022

I like all the office workers from step 1 to finalize the house. I in somewhat like the quality of the house, since there are so many mistakes.

2.4
Verified Homeowner
Katy, on Oct 03, 2022

I like the warranty service that they do first they schedule a time with you to meet up and take all the picture of the damage spot and then the next day they send out a contractor to fix all the damaged spot fast and Nice job.

5.0
Verified Homeowner
Katy, on May 12, 2022

[Translated from ES] Your good work!!!

4.6
Verified Homeowner
Katy, on Aug 24, 2022

HOA and security of neighborhood. We can’t go into the pool because there’s always fights. I have a 13mos old and I can’t bring him there.

4.5
Verified Homeowner
Katy, TX, on Aug 28, 2022

Thank you so much really. Really I'm happy

5.0
Verified Homeowner
Katy, on Apr 13, 2022

[Translated from ES] Good response to the guarantee but poor quality in the solution of the problem

4.3
Verified Homeowner
Katy, on Jun 01, 2022

Really confusing to know where to call, trying to follow what is covered in warranty of first year

4.6
Verified Homeowner
Katy, TX, on Aug 27, 2022

[Translated from ES] The prompt delivery and the good attention of its sellers

4.1
Verified Homeowner
Katy, on Mar 25, 2022

they fulfilled everything they promised me

3.8
Verified Homeowner
Katy, on May 30, 2022

Services are good

3.2
Verified Homeowner
Katy, TX, on Aug 22, 2022

[Translated from ES] The agreed times were fully met

5.0
Verified Homeowner
Katy, on Mar 21, 2022

Overall experience was great and simple. I completely dislike the quality of my home. The painters didn’t finish painting in some spots, the cabinets are chipped, paint on all the banisters.

2.7
Verified Homeowner
Katy, on May 25, 2022

[Translated from ES] They are very professional people and know their job.

5.0
Verified Homeowner
Katy, TX, on Aug 15, 2022

House is made with cheap materials

4.9
Verified Homeowner
Katy, on Mar 11, 2022

Great community

3.9
Verified Homeowner
Katy, on May 21, 2022

[Translated from ES] And

4.0
Verified Homeowner
Katy, TX, on Aug 11, 2022

[Translated from ES] The quality of service provided by FIrst [name removed]

4.4
Verified Homeowner
Katy, on Mar 01, 2022

Excellent house to live with my lovely family.

5.0
Verified Homeowner
Katy, TX, on Jul 04, 2022

Liked the updates sent weekly by Diane during the building of the home the advances being made. The service has been a great experience in general

3.8
Verified Homeowner
Katy, on May 13, 2022

They just work Monday thru Friday

3.7
Verified Homeowner
Katy, on Mar 01, 2022

The house was built cheap and things keep falling apart. The whole experience has been traumatic. I asked for a second opinion and was never reached out to again. The staff has horrible customer service. Even from the beginning, the construction manager only closed on certain times and I had to inconvenience myself and take off. We all have families. This has been the worst experience of my life

0.5
Verified Homeowner
Katy, TX, on Jun 26, 2022

like everything

4.5
Verified Homeowner
Katy, on May 11, 2022

My dry way they never don’t care about that. I tell to many times to fixings???

3.0
Verified Homeowner
Katy, on Jan 26, 2022

The finishing touches on the house were not completed. There are quite a few areas that need some chalking done, some cleaning done.

3.3
Verified Homeowner
Katy, on May 06, 2022

[Translated from ES] Your punctuality when delivering the house

4.5
Verified Homeowner
Katy, TX, on Jun 21, 2022

Everything

5.0
Verified Homeowner
Katy, on Jan 18, 2022

quality of workmanship and material and service

4.9
Verified Homeowner
Katy, on Mar 04, 2022

My stove and range is mess up and can’t get whirlpool to it. Range is mess up too

3.7
Verified Homeowner
Katy, TX, on Jun 13, 2022

I like how is the builder Mr Green Very nice

5.0
Verified Homeowner
Katy, on Feb 21, 2022

The website needs a better way to record home owners warranty queries.

5.0
Verified Homeowner
Katy, TX, on Jun 06, 2022

Everything was well coordinated. The team worked together. Through and constant communication.

4.5
Verified Homeowner
Katy, on Feb 08, 2022

[Translated from ES] The attention and support in the acquisition of the credit for the financing, the planning and fulfillment of the scheduled times, for the evaluation of the details, their correction and the signing of the document.

5.0
Verified Homeowner
Katy, TX, on May 28, 2022

No attention to detail - hurry up so we can build the next one. It started with the foundation - Kitchen island wiring - no conduit pipe to power kitchen island - they had to chisel out the foundation so the wiring could be run. And problems continued all the way until we closed. We accepted the house the way it was because we were told that the sales person could just sell the house to someone else that wouldn't care about the construction quality and for more money.

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Katy, TX, on Feb 06, 2023

Everyone from Legend Homes that I interacted was absolutely lovely. As a first time [name removed], I had lots of questions and they were always answered quickly! There were also lots of things that I didn't know to ask about and the team went above and beyond to educate me as a first time [name removed].

4.9
Verified Homeowner
Katy, TX, on Dec 29, 2022

The disagreements between my Morgage company in Florida and legend home builders

4.0
Verified Homeowner
Katy, TX, on Nov 24, 2022

[Translated from ES] Follow up at all times. Communication is essential and here it is always. They are always attentive and willing.

4.9
Verified Homeowner
Katy, TX, on Nov 21, 2022

I really like everything

5.0
Verified Homeowner
Katy, TX, on Oct 11, 2022

I like their professionalism

5.0
Verified Homeowner
Katy, TX, on Oct 03, 2022

Everything was good from contract to move -in. It was my best experience in home purchase.

5.0
Verified Homeowner
Katy, TX, on Sep 27, 2022

I disliked the lottery process. It added a lot of stress to the home buying process. I liked that [name removed] was extremely nice and professional.

4.6
Verified Homeowner
Katy, TX, on Sep 18, 2022

I liked the process of speaking with sales and the updates they provided through the build process. I dislike that it seems like a fair amount of imperfections are deemed to be acceptable. They’re mostly cosmetic, but I was told by someone with Legend Homes that imperfections should be expected. If I were buying a million dollar home I don’t think a builder would tell me that. But, I’m paying good money for a home from Legend Homes and I don’t agree with the idea that imperfections are just par for the course. I also dislike that the subcontractors do not care about the quality of their work and that many parts of the lawn were basically dying at the time of closing.

4.4
Verified Homeowner
Katy, TX, on Aug 30, 2022

I like all the office workers from step 1 to finalize the house. I in somewhat like the quality of the house, since there are so many mistakes.

2.4
Verified Homeowner
Katy, TX, on Aug 28, 2022

Thank you so much really. Really I'm happy

5.0
Verified Homeowner
Katy, TX, on Aug 27, 2022

[Translated from ES] The prompt delivery and the good attention of its sellers

4.1
Verified Homeowner
Katy, TX, on Aug 22, 2022

[Translated from ES] The agreed times were fully met

5.0
Verified Homeowner
Katy, TX, on Aug 15, 2022

House is made with cheap materials

4.9
Verified Homeowner
Katy, TX, on Aug 11, 2022

[Translated from ES] The quality of service provided by FIrst [name removed]

4.4
Verified Homeowner
Katy, TX, on Jul 04, 2022

Liked the updates sent weekly by Diane during the building of the home the advances being made. The service has been a great experience in general

3.8
Verified Homeowner
Katy, TX, on Jun 26, 2022

like everything

4.5
Verified Homeowner
Katy, TX, on Jun 21, 2022

Everything

5.0
Verified Homeowner
Katy, TX, on Jun 13, 2022

I like how is the builder Mr Green Very nice

5.0
Verified Homeowner
Katy, TX, on Jun 06, 2022

Everything was well coordinated. The team worked together. Through and constant communication.

4.5
Verified Homeowner
Katy, TX, on May 28, 2022

No attention to detail - hurry up so we can build the next one. It started with the foundation - Kitchen island wiring - no conduit pipe to power kitchen island - they had to chisel out the foundation so the wiring could be run. And problems continued all the way until we closed. We accepted the house the way it was because we were told that the sales person could just sell the house to someone else that wouldn't care about the construction quality and for more money.

4.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Katy, on Nov 02, 2022

The team is quick to respond and fix issues

5.0
Verified Homeowner
Katy, on Oct 30, 2022

Everyone and everything.

4.5
Verified Homeowner
Katy, on Oct 20, 2022

The team laid out the warranty service perfectly and gave us all of the proper documentation to assess our options when it comes to the 1st year warranties as well as the builder's 5/10 year warranty.

5.0
Verified Homeowner
Katy, on Oct 20, 2022

I’ve liked the quick resolve of any situation but the communication is lacking. No contact in regards when or if someone would be by on certain days, workers would just show up.

3.0
Verified Homeowner
Katy, on Oct 18, 2022

i still like the lake view but some of the things used in the house are falling apart

3.7
Verified Homeowner
Katy, on Oct 15, 2022

I have had a great experience with customer care.

4.5
Verified Homeowner
Katy, on Oct 13, 2022

Great

5.0
Verified Homeowner
Katy, on Oct 12, 2022

So far I have like the experience, it has been superb. We’ve expressed our concerns and what we expected, and so far we have received more than expected. All services were done promptly and without hesitation.

4.8
Verified Homeowner
Katy, on Oct 03, 2022

I like the warranty service that they do first they schedule a time with you to meet up and take all the picture of the damage spot and then the next day they send out a contractor to fix all the damaged spot fast and Nice job.

5.0
Verified Homeowner
Katy, on Aug 24, 2022

HOA and security of neighborhood. We can’t go into the pool because there’s always fights. I have a 13mos old and I can’t bring him there.

4.5
Verified Homeowner
Katy, on Jun 01, 2022

Really confusing to know where to call, trying to follow what is covered in warranty of first year

4.6
Verified Homeowner
Katy, on May 30, 2022

Services are good

3.2
Verified Homeowner
Katy, on May 25, 2022

[Translated from ES] They are very professional people and know their job.

5.0
Verified Homeowner
Katy, on May 21, 2022

[Translated from ES] And

4.0
Verified Homeowner
Katy, on May 13, 2022

They just work Monday thru Friday

3.7
Verified Homeowner
Katy, on May 11, 2022

My dry way they never don’t care about that. I tell to many times to fixings???

3.0
Verified Homeowner
Katy, on May 06, 2022

[Translated from ES] Your punctuality when delivering the house

4.5
Verified Homeowner
Katy, on Mar 04, 2022

My stove and range is mess up and can’t get whirlpool to it. Range is mess up too

3.7
Verified Homeowner
Katy, on Feb 21, 2022

The website needs a better way to record home owners warranty queries.

5.0
Verified Homeowner
Katy, on Feb 08, 2022

[Translated from ES] The attention and support in the acquisition of the credit for the financing, the planning and fulfillment of the scheduled times, for the evaluation of the details, their correction and the signing of the document.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Katy, on Jan 25, 2023

The quality of material used, the workmanship, the time frame in response from customer service.

1.7
Verified Homeowner
Katy, on Nov 17, 2022

Good Service but we were not allowed to change the realtor before signing the contract and also no upgrades by the seller even we were ready to pay for upgrades. There are certain defects from closing time which was never addressed.

3.6
Verified Homeowner
Katy, on Nov 01, 2022

[Translated from ES] responsibility

3.6
Verified Homeowner
Katy, on Sep 04, 2022

How my warranty wasn’t really honor like. Still have issues with houses. For too fix bath room floor. So my floors will match

4.5
Verified Homeowner
Katy, on Aug 31, 2022

They changed my floor due to manufacture defects but the new floor has workmanship defect. We can not move our furniture back, it disturbs our normal life. We have can not cook for 2 days so we have to use Uber Eats and they did not do refund for it. It has been a week now, we still waiting in a empty house for them to fix the floor.

3.6
Verified Homeowner
Katy, on Aug 25, 2022

I like the service legend homes gave me at the beginning when I was buying the house. But I think you guys need to work more on the details of the house to show more the quality and stop giving so many excuses when something doesn't look good or isn't properly built.

4.1
Verified Homeowner
Katy, on Jun 29, 2022

The warranty for the one year follow up did not go smoothly. There was little to no communication from some of the workers on arrival and departure. [name removed] guy just left without informing us that he had finished. Very unprofessional. Other than this last step everything else was just fine.

3.0
Verified Homeowner
Katy, on Jun 26, 2022

There were a lot of small things that could have been taken care of in the initial build of the superintendent did not have to manage so many homes at once.

4.8
Verified Homeowner
Katy, on Jun 16, 2022

- Poor quality of the materials used to build the home - The builders made mistakes while building and I was told those are cosmetic issues

2.8
Verified Homeowner
Katy, on May 12, 2022

[Translated from ES] Your good work!!!

4.6
Verified Homeowner
Katy, on Apr 13, 2022

[Translated from ES] Good response to the guarantee but poor quality in the solution of the problem

4.3
Verified Homeowner
Katy, on Mar 25, 2022

they fulfilled everything they promised me

3.8
Verified Homeowner
Katy, on Mar 21, 2022

Overall experience was great and simple. I completely dislike the quality of my home. The painters didn’t finish painting in some spots, the cabinets are chipped, paint on all the banisters.

2.7
Verified Homeowner
Katy, on Mar 11, 2022

Great community

3.9
Verified Homeowner
Katy, on Mar 01, 2022

Excellent house to live with my lovely family.

5.0
Verified Homeowner
Katy, on Mar 01, 2022

The house was built cheap and things keep falling apart. The whole experience has been traumatic. I asked for a second opinion and was never reached out to again. The staff has horrible customer service. Even from the beginning, the construction manager only closed on certain times and I had to inconvenience myself and take off. We all have families. This has been the worst experience of my life

0.5
Verified Homeowner
Katy, on Jan 26, 2022

The finishing touches on the house were not completed. There are quite a few areas that need some chalking done, some cleaning done.

3.3
Verified Homeowner
Katy, on Jan 18, 2022

quality of workmanship and material and service

4.9
Verified Homeowner