Top Homebuilder Ratings & Reviews

Legend Homes

Brooklyn Trails

85 Homeowner Reviews Completed Sep 2022 - Mar 2024

Overall Satisfaction

4.0
Customers' overall satisfaction
3.9
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Purchase Experience

4.3

Home Personalization Experience

4.3

Construction Experience

4.3

Customer Care Experience

4.6

Home Readiness

4.1

Installation & Workmanship

4.3


MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Porter, TX, on Nov 19, 2022

House is nice but a lot of small detail stuff is wrong with it

3.3
Verified Homeowner
Porter, on Aug 03, 2023

Disliked- never fixed anything from the 2nd walk through before we closed on the house. Was told the warranty would cover that. Filed warranty claim and was told that should of been done before closing on the house and not covered by the warranty.

1.0
Verified Homeowner
Porter, on Jul 31, 2023

Just the backyard is pretty small compared to others but overall the house itself is great!

3.0
Verified Homeowner
Porter, TX, on Oct 17, 2022

Sal Ashmi was great through the whole process. After I moved in I found dead roaches & that the cabinets, bathrooms & floors were dirty. I reported it to Sal & he informed me the Construction manager would have cleaning lady come by & clean. This lady canceled twice & came by on the 2nd week to tellme that the house was dierty because i had been in the house towo weeks already & that the were only here to mop. When i tried to tell her everything i had found that was dirty upon moving in she again wasargumentative. She finally ran a dry rag over a cabinet and 1 tub. Needless to say when i went to put dishes in cabinets i found that they were still dusty & tub & bathrooms were still dirty. There's also laminate flooring that is unglued & lifted by backdoor. Other than that I do love my new home.

4.7
Verified Homeowner
Porter, TX, on Oct 16, 2022

Alot of dust was left behind, quality of material

3.4
Verified Homeowner
Porter, on Jul 14, 2023

The construction of the home is okay. There are some areas in the home where I feel like the construction could have been better. For example, in my bathroom the faux cabinet doors, bath faucet are slightly crooked.

4.0
Verified Homeowner
Porter, TX, on Sep 21, 2022

Stayed in touch keeping me up on every step

5.0
Verified Homeowner
Porter, on May 30, 2023

Good communication

4.5
Verified Homeowner
Porter, TX, on Sep 19, 2022

[Translated from ES] Everything was excellent and good attention

5.0
Verified Homeowner
Porter, on May 29, 2023

The community is so quiet and tranquil. We love all the trees surrounding the neighborhood.

4.8
Verified Homeowner
Porter, on May 06, 2023

Honestly my mostly enjoyed working with the staff at Legend Homes. They were amazing.

4.0
Verified Homeowner
Porter, TX, on Sep 16, 2022

loan process and closing was horrible

2.8
Verified Homeowner
Porter, TX, on Aug 25, 2022

Started purchase in September. Was told March would be move in. We didn't move in, until end of July. The schedule our first walk through and then had to re schedule. They cracked my kitchen cabinets, all they did to fix it was to cover the crack. They never finished painting the exterior of the house. Wiring for lights is bad. Already had to replace fixtures ( before 30 days after move in) they missed a whole section of trim for the cabinets. Instead of removing debris from the yard, they just put sod over it. I would never buy from this company again.

0.8
Verified Homeowner
Porter, on Mar 02, 2023

The buying experience was fine; the problem I've had is that I had items on the punch list that were NOT fixed. I initially called the Superintendent, Corey, I believe was his name, he promised to get a few doors changed out that were on my punch list, these doors have big dents in them that were there and marked from the walk prior to closing AND a drawer that is damaged also, items on the punch list that were NEVER taken care of. I talked to a few guys from Camilo or Legend Homes after I moved in and it still has not gotten replaced or fixed. Why????!!! This is the Superintendents fault and the Rep's fault for not following through. I still want my items fixed what do I need to do??

2.5
Verified Homeowner
Porter, TX, on Aug 25, 2022

Everything was perfect and smooth legend Homes helped me and my family out big time I am forever greatful!!

5.0
Verified Homeowner
Porter, on Feb 08, 2023

Experience was good. The quality of material used for the house not so much

2.8
Verified Homeowner
Porter, on Jan 13, 2023

The warranty on the home is never satisfied. They act like you don’t put in a work order just to not fix the problem

2.4
Verified Homeowner
Porter, TX, on Aug 22, 2022

I felt the communication on the construction progress on the home should have been communicated more regularly. Communication from the loan officer was horrible. I would NOT use them ever again. Overall the house I feel is a solid home. However, the type of flooring is a grade above peel and paste flooring. The design of certain things simply doesn’t make sense. The closet door opens up into the shower glass door. The garage door opens up into the refrigerator door. There should be more room between the door opening from the garage as you enter the house. The fence for the yard is not constructed well. Wood is warping and nails are detaching already. discovered a major crack in the master tub. There should be at least one additional utility closet in the hallway.

3.6
Verified Homeowner
Porter, on Dec 10, 2022

My home was not built to meet current constructions standards. I had two project managers over see the construction of my home, both of which I was told are no longer with legend homes. The quality of the work was poor and rushed. When I moved in several things were wrong such as gas line not being connected to stove, dishwasher not mounted correctly, etc. side paneling of my home was installed with damage and the paint job was shorty at best. I hired an inspector to come out to my home that found even more things needing to be addressed that were not up to regulation /standards of construction. I have sent the report to home warranty. A rep ([name removed] hill) has reached out but has been slow resolving all the items in the report.

2.8
Verified Homeowner
Porter, TX, on Aug 16, 2022

[Translated from ES] The way we were received and the structure and quality of the house that had the right space to live with my family.

5.0
Verified Homeowner
Porter, TX, on Aug 11, 2022

The home buying process for purchasing my house was completed in a reasonable time.

4.9
Verified Homeowner
Porter, on Nov 27, 2022

My house caught on fire. It was a faulty stove. Other than that I don’t have any complaints.

4.0
Verified Homeowner
Porter, TX, on Aug 09, 2022

LOCATION IS PERFECT! updated features throughout.. Homes are way too close to one another & yards should be bigger

3.7
Verified Homeowner
Porter, on Nov 17, 2022

How wasn’t properly cleaned when we moved in. Seemed like there was lack of help.

4.6
Verified Homeowner
Porter, TX, on Aug 02, 2022

The process was pretty smooth.

4.8
Verified Homeowner
Porter, on Oct 22, 2022

Very practical design.

4.0
Verified Homeowner
Porter, TX, on Aug 01, 2022

The sales person was very attentive and the loan officer explained everything and answered all my questions

5.0
Verified Homeowner
Porter, on Oct 06, 2022

The warranty request are followed very promptly.

4.1
Verified Homeowner
Porter, on Oct 03, 2022

After being here for a year, you can tell that the cheapest quality of materials was used in my home.

3.7
Verified Homeowner
Porter, TX, on Jul 30, 2022

IThe finished date kept getting pushed back. I was told April, and ended up closing on June. I could have had an interest rate of 2-3 but ended up at above 5.

4.7
Verified Homeowner
Porter, TX, on Jul 11, 2022

Contract was told anything to get me to buy. Inspection 1-3 things wasn’t fixed. Floors wasn’t what i asked for without even courtesy of telling me. Loud noise in my closet needed to be fixed now I’m moved in and have to tear wall out to fix. Sod i purchased is dead and was never watered like we agreed. Screens never changed on my back windows like we agreed upon. All the wall outlets loose already. I can write a book

3.8
Verified Homeowner
Porter, on Jul 25, 2022

I dislike the negative comments that the “renters” are leaving online. I fear those comments from people that will not be here permanently will hurt the value of my own down the line.

3.6
Verified Homeowner
Porter, TX, on Jul 06, 2022

Sal Hashmi

5.0
Verified Homeowner
Porter, on Jun 24, 2022

The building manager lied.

2.7
Verified Homeowner
Porter, TX, on Jun 30, 2022

[Translated from ES] The attention we receive from the seller of the houses

4.6
Verified Homeowner
Porter, on Jun 19, 2022

Great community way to small community pool. Also the fact that we were made unaware of most of the homes were sold to a company who then leased them out.

3.4
Verified Homeowner
Porter, on Apr 10, 2022

I like that they helped out with the closing cost assistance.

4.1
Verified Homeowner
Porter, TX, on Jun 27, 2022

Friendly staff, construction updates

4.9
Verified Homeowner
Porter, on Apr 06, 2022

They didnt finish painting my home I had to repaint my house and my back yard holds alot of water when it rains but over view my home is amazing great neighbors

3.9
Verified Homeowner
Porter, TX, on Jun 27, 2022

There were things that were supposed to be fixed and were not or fixed improperly (bathroom sink warped)

3.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Porter, TX, on Nov 19, 2022

House is nice but a lot of small detail stuff is wrong with it

3.3
Verified Homeowner
Porter, TX, on Oct 17, 2022

Sal Ashmi was great through the whole process. After I moved in I found dead roaches & that the cabinets, bathrooms & floors were dirty. I reported it to Sal & he informed me the Construction manager would have cleaning lady come by & clean. This lady canceled twice & came by on the 2nd week to tellme that the house was dierty because i had been in the house towo weeks already & that the were only here to mop. When i tried to tell her everything i had found that was dirty upon moving in she again wasargumentative. She finally ran a dry rag over a cabinet and 1 tub. Needless to say when i went to put dishes in cabinets i found that they were still dusty & tub & bathrooms were still dirty. There's also laminate flooring that is unglued & lifted by backdoor. Other than that I do love my new home.

4.7
Verified Homeowner
Porter, TX, on Oct 16, 2022

Alot of dust was left behind, quality of material

3.4
Verified Homeowner
Porter, TX, on Sep 21, 2022

Stayed in touch keeping me up on every step

5.0
Verified Homeowner
Porter, TX, on Sep 19, 2022

[Translated from ES] Everything was excellent and good attention

5.0
Verified Homeowner
Porter, TX, on Sep 16, 2022

loan process and closing was horrible

2.8
Verified Homeowner
Porter, TX, on Aug 25, 2022

Started purchase in September. Was told March would be move in. We didn't move in, until end of July. The schedule our first walk through and then had to re schedule. They cracked my kitchen cabinets, all they did to fix it was to cover the crack. They never finished painting the exterior of the house. Wiring for lights is bad. Already had to replace fixtures ( before 30 days after move in) they missed a whole section of trim for the cabinets. Instead of removing debris from the yard, they just put sod over it. I would never buy from this company again.

0.8
Verified Homeowner
Porter, TX, on Aug 25, 2022

Everything was perfect and smooth legend Homes helped me and my family out big time I am forever greatful!!

5.0
Verified Homeowner
Porter, TX, on Aug 22, 2022

I felt the communication on the construction progress on the home should have been communicated more regularly. Communication from the loan officer was horrible. I would NOT use them ever again. Overall the house I feel is a solid home. However, the type of flooring is a grade above peel and paste flooring. The design of certain things simply doesn’t make sense. The closet door opens up into the shower glass door. The garage door opens up into the refrigerator door. There should be more room between the door opening from the garage as you enter the house. The fence for the yard is not constructed well. Wood is warping and nails are detaching already. discovered a major crack in the master tub. There should be at least one additional utility closet in the hallway.

3.6
Verified Homeowner
Porter, TX, on Aug 16, 2022

[Translated from ES] The way we were received and the structure and quality of the house that had the right space to live with my family.

5.0
Verified Homeowner
Porter, TX, on Aug 11, 2022

The home buying process for purchasing my house was completed in a reasonable time.

4.9
Verified Homeowner
Porter, TX, on Aug 09, 2022

LOCATION IS PERFECT! updated features throughout.. Homes are way too close to one another & yards should be bigger

3.7
Verified Homeowner
Porter, TX, on Aug 02, 2022

The process was pretty smooth.

4.8
Verified Homeowner
Porter, TX, on Aug 01, 2022

The sales person was very attentive and the loan officer explained everything and answered all my questions

5.0
Verified Homeowner
Porter, TX, on Jul 30, 2022

IThe finished date kept getting pushed back. I was told April, and ended up closing on June. I could have had an interest rate of 2-3 but ended up at above 5.

4.7
Verified Homeowner
Porter, TX, on Jul 11, 2022

Contract was told anything to get me to buy. Inspection 1-3 things wasn’t fixed. Floors wasn’t what i asked for without even courtesy of telling me. Loud noise in my closet needed to be fixed now I’m moved in and have to tear wall out to fix. Sod i purchased is dead and was never watered like we agreed. Screens never changed on my back windows like we agreed upon. All the wall outlets loose already. I can write a book

3.8
Verified Homeowner
Porter, TX, on Jul 06, 2022

Sal Hashmi

5.0
Verified Homeowner
Porter, TX, on Jun 30, 2022

[Translated from ES] The attention we receive from the seller of the houses

4.6
Verified Homeowner
Porter, TX, on Jun 27, 2022

Friendly staff, construction updates

4.9
Verified Homeowner
Porter, TX, on Jun 27, 2022

There were things that were supposed to be fixed and were not or fixed improperly (bathroom sink warped)

3.3
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Porter, on Aug 03, 2023

Disliked- never fixed anything from the 2nd walk through before we closed on the house. Was told the warranty would cover that. Filed warranty claim and was told that should of been done before closing on the house and not covered by the warranty.

1.0
Verified Homeowner
Porter, on Jul 31, 2023

Just the backyard is pretty small compared to others but overall the house itself is great!

3.0
Verified Homeowner
Porter, on Jul 14, 2023

The construction of the home is okay. There are some areas in the home where I feel like the construction could have been better. For example, in my bathroom the faux cabinet doors, bath faucet are slightly crooked.

4.0
Verified Homeowner
Porter, on May 30, 2023

Good communication

4.5
Verified Homeowner
Porter, on May 29, 2023

The community is so quiet and tranquil. We love all the trees surrounding the neighborhood.

4.8
Verified Homeowner
Porter, on May 06, 2023

Honestly my mostly enjoyed working with the staff at Legend Homes. They were amazing.

4.0
Verified Homeowner
Porter, on Mar 02, 2023

The buying experience was fine; the problem I've had is that I had items on the punch list that were NOT fixed. I initially called the Superintendent, Corey, I believe was his name, he promised to get a few doors changed out that were on my punch list, these doors have big dents in them that were there and marked from the walk prior to closing AND a drawer that is damaged also, items on the punch list that were NEVER taken care of. I talked to a few guys from Camilo or Legend Homes after I moved in and it still has not gotten replaced or fixed. Why????!!! This is the Superintendents fault and the Rep's fault for not following through. I still want my items fixed what do I need to do??

2.5
Verified Homeowner
Porter, on Feb 08, 2023

Experience was good. The quality of material used for the house not so much

2.8
Verified Homeowner
Porter, on Jan 13, 2023

The warranty on the home is never satisfied. They act like you don’t put in a work order just to not fix the problem

2.4
Verified Homeowner
Porter, on Dec 10, 2022

My home was not built to meet current constructions standards. I had two project managers over see the construction of my home, both of which I was told are no longer with legend homes. The quality of the work was poor and rushed. When I moved in several things were wrong such as gas line not being connected to stove, dishwasher not mounted correctly, etc. side paneling of my home was installed with damage and the paint job was shorty at best. I hired an inspector to come out to my home that found even more things needing to be addressed that were not up to regulation /standards of construction. I have sent the report to home warranty. A rep ([name removed] hill) has reached out but has been slow resolving all the items in the report.

2.8
Verified Homeowner
Porter, on Nov 27, 2022

My house caught on fire. It was a faulty stove. Other than that I don’t have any complaints.

4.0
Verified Homeowner
Porter, on Nov 17, 2022

How wasn’t properly cleaned when we moved in. Seemed like there was lack of help.

4.6
Verified Homeowner
Porter, on Oct 22, 2022

Very practical design.

4.0
Verified Homeowner
Porter, on Oct 06, 2022

The warranty request are followed very promptly.

4.1
Verified Homeowner
Porter, on Oct 03, 2022

After being here for a year, you can tell that the cheapest quality of materials was used in my home.

3.7
Verified Homeowner
Porter, on Jul 25, 2022

I dislike the negative comments that the “renters” are leaving online. I fear those comments from people that will not be here permanently will hurt the value of my own down the line.

3.6
Verified Homeowner
Porter, on Jun 24, 2022

The building manager lied.

2.7
Verified Homeowner
Porter, on Jun 19, 2022

Great community way to small community pool. Also the fact that we were made unaware of most of the homes were sold to a company who then leased them out.

3.4
Verified Homeowner
Porter, on Apr 10, 2022

I like that they helped out with the closing cost assistance.

4.1
Verified Homeowner
Porter, on Apr 06, 2022

They didnt finish painting my home I had to repaint my house and my back yard holds alot of water when it rains but over view my home is amazing great neighbors

3.9
Verified Homeowner