Overall Satisfaction
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With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Jun 28, 2025
The only thing o don’t like about legend home is the HOA in the community it XXXXX s there not on ANYONE about the trash cans nor the lawn maintenance but my house overall is GREAT!!
San Antonio, on Dec 02, 2024
I felt like the whole process was so easy with Legend [name removed]. They made it easy to understand and I was in my home in no time.
San Antonio, TX, on Nov 21, 2025
I loved working with [name removed] my sales Manager he was able to help me with all of my questions and concerns while purchasing my home. Also, after buying the home, he has been able to help me.
San Antonio, on Sep 11, 2024
Floors are cracking bugs are coming in no ceiling fans and other stuff. Sorry I can’t articulate it all. I am a war vet with a brain injury so I can’t remember everything, but there is a lot of issues.
San Antonio, TX, on Oct 21, 2025
[name removed] hizo un gran trabajo ayudandome durante el proceso.
San Antonio, on Apr 29, 2024
The housing community is beautiful, it's the surrounding area that needs a little more care.
San Antonio, TX, on Oct 06, 2025
Tienen un grupo de trabajo excelente y mucha comunicación con el cliente muy satisfecho
San Antonio, on Feb 11, 2024
Homes are not built with great quality or detail. I have been having issues with home since I have moved in
San Antonio, TX, on Aug 19, 2025
Andrés always ready to help us whith everything
San Antonio, on Nov 13, 2023
Upon moving in, we had to reach out to maintenance to fix the sink and touch up some paint spots. Some cutouts around the appliances and fixtures were jagged. When filling through the warranty portal in the beginning it was difficult to get someone to come out so we had to call the home office to get things expedited. It was nice that we were able to contact maintenance in one central location.
San Antonio, TX, on Aug 10, 2025
Customer service was great, and I like the quality of build
San Antonio, on Oct 03, 2023
I liked that any little issue I had with my home were resolved in a timely manner.
San Antonio, TX, on Jul 21, 2025
Awesome experience. [name removed] went above, and beyond. And helped us get into our beautiful home. He made the process easy, and smooth. Highly recommend [name removed] for home buying.
San Antonio, on Jul 11, 2023
Their not maintaining conditions of owners. There is trash barrels left in front. Christmas lights were left hanging on home for 6 mos after several conplaints to HOA
San Antonio, TX, on Feb 22, 2025
I really liked [name removed] helping us . He didn't give up on us and was very helpfuland and patient. It was an awesome experience to get our home.
San Antonio, on Jun 07, 2023
There were some minor defects with the home and the time it took to rectify the errors was long.
San Antonio, TX, on Jan 28, 2025
[name removed] went above and beyond helping with process of purchasing the house. He help when we went back and forth trying to pick the perfect home.
San Antonio, on Apr 30, 2023
The whole process was a mess. Yes it was during the home rush in 2022 but you can tell this house was built in a rush. You all ended up rushing the closing and I feel I got a higher interest rate because of it. Window has a spider crack. Won’t replace because it should have been seen during closing. It happened from construction next door. Plumbing backed up 3 days after moving in. Never heard I was sorry for the inconvenience. The test ball was left in the pipe. Floors and carpet are cheap and terrible. So many little things with painting and caulking. Literally every person I have talked to has said they have had multiple problems.
San Antonio, TX, on Oct 30, 2024
I enjoyed the open communication between the Legend Homes office and myself throughout the process.
San Antonio, TX, on Oct 16, 2024
I believe your loan team could do better with their communication than just sending emails with deadlines and ultimatum. A courtesy call for follow up could help with missed important email or upcoming deadline.
San Antonio, TX, on Jun 04, 2024
The home buying process was nothing short of amazing. from the time I walked into legends, I was greeted by Mr. [name removed] sales representative. His customer service skills were by far excellent, almost as if they came naturally to him in being himself. He gave me the run through on the quality of the house, which I was overall pleased with. Legends is truly a quality brand, in my search of houses I had visited and considered many different builders. Non to which met the standards of legends. I am very satisfied with my choice. The whole process was made extremely easy for me even though I had to do a lot of work on my end as far as qualifying for the house. Legends assured me that we were going to find a way to make it work and make the house my new home. From the sales, to construction, to builders and agent departments, they went above and beyond to see this process through to thee end. I am so happy with my new home. [name removed] from the construction department worked with me in getting everything ready for move in, the warranty department explained everything thoroughly to where I understood the process for submitting work orders. I do not have anything bad to say about the company. My loan officer [name removed] and his processor [name removed], made sure that we explored alternative options to get this deal closed which I'm extremely thankful for. Legends package incentives were the icing on the cake, and made the deal much more satisfying. Would recommend this company to anyone purchasing a home.
San Antonio, TX, on Jan 02, 2024
I felt the experience was great. I didn't feel pressured and I felt I understood everything along the way.
San Antonio, TX, on Oct 26, 2023
It wasn’t so much the purchase is things in here that need to be fixed and still has not been fixed and also the guy came over to adjust my water for the grass and now I have a water bill of $1200 that I did not cost
San Antonio, TX, on Jul 23, 2023
First, the closing date and time changed multiple times and I was given short notice. (Lender issue) but 6 days after I moved in the plumbing backed up flooding most of my down stairs. That was 6 weeks ago... the issue still has not been repaired by the warranty team. They installed and textured the dry walls about 2 weeks ago, and the carpet and flooring come out next week. However still just get told they're waiting on parts to fix the actual issues. Waste water is pouring into my front yard. I am so far disgusted by legend homes and their partnerships for lending company and warranty company. 6 weeks and still waiting on repairs to be started/finished. The only reason I havent contacted a lawyer yet is because the Mario provides me updates anytime I contact him and lm trying my best to be an underdstanding and patient person. But this time line is a little ridiculous and annoying. Especially as someone who just moved to San Antonio and also has a career that takes a major part of his time. Third, I still can't turn my water service over to my name because they're waiting on a test from the builder and my valve in the front yard is in an open hole that isn't covered. The builder left paint in a closet and the tree waters around the trees.
San Antonio, TX, on Nov 16, 2022
I liked that my home had a bedroom on the bottom floor. I didn't like that I had to deal with 2 different title companies and mortgage companies and I felt that took away more money from me. I am still waiting on somethings to be fixed in my home.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, TX, on Nov 21, 2025
I loved working with [name removed] my sales Manager he was able to help me with all of my questions and concerns while purchasing my home. Also, after buying the home, he has been able to help me.
San Antonio, TX, on Oct 21, 2025
[name removed] hizo un gran trabajo ayudandome durante el proceso.
San Antonio, TX, on Oct 06, 2025
Tienen un grupo de trabajo excelente y mucha comunicación con el cliente muy satisfecho
San Antonio, TX, on Aug 19, 2025
Andrés always ready to help us whith everything
San Antonio, TX, on Aug 10, 2025
Customer service was great, and I like the quality of build
San Antonio, TX, on Jul 21, 2025
Awesome experience. [name removed] went above, and beyond. And helped us get into our beautiful home. He made the process easy, and smooth. Highly recommend [name removed] for home buying.
San Antonio, TX, on Feb 22, 2025
I really liked [name removed] helping us . He didn't give up on us and was very helpfuland and patient. It was an awesome experience to get our home.
San Antonio, TX, on Jan 28, 2025
[name removed] went above and beyond helping with process of purchasing the house. He help when we went back and forth trying to pick the perfect home.
San Antonio, TX, on Oct 30, 2024
I enjoyed the open communication between the Legend Homes office and myself throughout the process.
San Antonio, TX, on Oct 16, 2024
I believe your loan team could do better with their communication than just sending emails with deadlines and ultimatum. A courtesy call for follow up could help with missed important email or upcoming deadline.
San Antonio, TX, on Jun 04, 2024
The home buying process was nothing short of amazing. from the time I walked into legends, I was greeted by Mr. [name removed] sales representative. His customer service skills were by far excellent, almost as if they came naturally to him in being himself. He gave me the run through on the quality of the house, which I was overall pleased with. Legends is truly a quality brand, in my search of houses I had visited and considered many different builders. Non to which met the standards of legends. I am very satisfied with my choice. The whole process was made extremely easy for me even though I had to do a lot of work on my end as far as qualifying for the house. Legends assured me that we were going to find a way to make it work and make the house my new home. From the sales, to construction, to builders and agent departments, they went above and beyond to see this process through to thee end. I am so happy with my new home. [name removed] from the construction department worked with me in getting everything ready for move in, the warranty department explained everything thoroughly to where I understood the process for submitting work orders. I do not have anything bad to say about the company. My loan officer [name removed] and his processor [name removed], made sure that we explored alternative options to get this deal closed which I'm extremely thankful for. Legends package incentives were the icing on the cake, and made the deal much more satisfying. Would recommend this company to anyone purchasing a home.
San Antonio, TX, on Jan 02, 2024
I felt the experience was great. I didn't feel pressured and I felt I understood everything along the way.
San Antonio, TX, on Oct 26, 2023
It wasn’t so much the purchase is things in here that need to be fixed and still has not been fixed and also the guy came over to adjust my water for the grass and now I have a water bill of $1200 that I did not cost
San Antonio, TX, on Jul 23, 2023
First, the closing date and time changed multiple times and I was given short notice. (Lender issue) but 6 days after I moved in the plumbing backed up flooding most of my down stairs. That was 6 weeks ago... the issue still has not been repaired by the warranty team. They installed and textured the dry walls about 2 weeks ago, and the carpet and flooring come out next week. However still just get told they're waiting on parts to fix the actual issues. Waste water is pouring into my front yard. I am so far disgusted by legend homes and their partnerships for lending company and warranty company. 6 weeks and still waiting on repairs to be started/finished. The only reason I havent contacted a lawyer yet is because the Mario provides me updates anytime I contact him and lm trying my best to be an underdstanding and patient person. But this time line is a little ridiculous and annoying. Especially as someone who just moved to San Antonio and also has a career that takes a major part of his time. Third, I still can't turn my water service over to my name because they're waiting on a test from the builder and my valve in the front yard is in an open hole that isn't covered. The builder left paint in a closet and the tree waters around the trees.
San Antonio, TX, on Nov 16, 2022
I liked that my home had a bedroom on the bottom floor. I didn't like that I had to deal with 2 different title companies and mortgage companies and I felt that took away more money from me. I am still waiting on somethings to be fixed in my home.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
San Antonio, on Jun 28, 2025
The only thing o don’t like about legend home is the HOA in the community it XXXXX s there not on ANYONE about the trash cans nor the lawn maintenance but my house overall is GREAT!!
San Antonio, on Dec 02, 2024
I felt like the whole process was so easy with Legend [name removed]. They made it easy to understand and I was in my home in no time.
San Antonio, on Sep 11, 2024
Floors are cracking bugs are coming in no ceiling fans and other stuff. Sorry I can’t articulate it all. I am a war vet with a brain injury so I can’t remember everything, but there is a lot of issues.
San Antonio, on Apr 29, 2024
The housing community is beautiful, it's the surrounding area that needs a little more care.
San Antonio, on Feb 11, 2024
Homes are not built with great quality or detail. I have been having issues with home since I have moved in
San Antonio, on Nov 13, 2023
Upon moving in, we had to reach out to maintenance to fix the sink and touch up some paint spots. Some cutouts around the appliances and fixtures were jagged. When filling through the warranty portal in the beginning it was difficult to get someone to come out so we had to call the home office to get things expedited. It was nice that we were able to contact maintenance in one central location.
San Antonio, on Oct 03, 2023
I liked that any little issue I had with my home were resolved in a timely manner.
San Antonio, on Jul 11, 2023
Their not maintaining conditions of owners. There is trash barrels left in front. Christmas lights were left hanging on home for 6 mos after several conplaints to HOA
San Antonio, on Jun 07, 2023
There were some minor defects with the home and the time it took to rectify the errors was long.
San Antonio, on Apr 30, 2023
The whole process was a mess. Yes it was during the home rush in 2022 but you can tell this house was built in a rush. You all ended up rushing the closing and I feel I got a higher interest rate because of it. Window has a spider crack. Won’t replace because it should have been seen during closing. It happened from construction next door. Plumbing backed up 3 days after moving in. Never heard I was sorry for the inconvenience. The test ball was left in the pipe. Floors and carpet are cheap and terrible. So many little things with painting and caulking. Literally every person I have talked to has said they have had multiple problems.