Homebuilder Ratings & Reviews

Legend Homes

San Antonio

691 Homeowner Reviews
Jan 2023 - Jul 2024

Overall Satisfaction

3.9
Customers' overall satisfaction
3.9
Customers' willingness to refer our communities to their friends and family

San Antonio Communities Map

 

Community Satisfaction Ratings

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From San Antonio
Purchase Experience Testimonials from Real Homebuyers

San Antonio, TX, on Jul 22, 2024

[name removed] was very good and very smooth purchased experience.

5.0
Verified Homeowner
San Antonio, TX, on Jul 18, 2024

I like everything

4.5
Verified Homeowner
San Antonio, TX, on Jul 18, 2024

My only complaint is that the master bedroom door was not hung properly and has gotten worse.

5.0
Verified Homeowner
San Antonio, TX, on Jul 14, 2024

Very Thing was great

4.9
Verified Homeowner
New Braunfels, TX, on Jul 06, 2024

Overall the process went smooth and wasn't as overwhelming as we anticipated.

4.7
Verified Homeowner
Cibolo, TX, on Jun 24, 2024

I currently do not have any dislikes about the process of buying my home.

5.0
Verified Homeowner
Fair Oaks Ranch, TX, on Jun 24, 2024

Friendly, enthusiastic

4.9
Verified Homeowner
San Antonio, TX, on Jun 17, 2024

We need outdoor spaces to hangout

4.9
Verified Homeowner
Seguin, TX, on Jun 13, 2024

The design is a minor concern. The stairs hallway makes it very difficult to move furniture up and make the angle without hurting the walls. Why the washroom upstairs???

5.0
Verified Homeowner
Seguin, TX, on Jun 07, 2024

All good

4.3
Verified Homeowner
San Antonio, TX, on Jun 04, 2024

The home buying process was nothing short of amazing. from the time I walked into legends, I was greeted by Mr. [name removed] sales representative. His customer service skills were by far excellent, almost as if they came naturally to him in being himself. He gave me the run through on the quality of the house, which I was overall pleased with. Legends is truly a quality brand, in my search of houses I had visited and considered many different builders. Non to which met the standards of legends. I am very satisfied with my choice. The whole process was made extremely easy for me even though I had to do a lot of work on my end as far as qualifying for the house. Legends assured me that we were going to find a way to make it work and make the house my new home. From the sales, to construction, to builders and agent departments, they went above and beyond to see this process through to thee end. I am so happy with my new home. [name removed] from the construction department worked with me in getting everything ready for move in, the warranty department explained everything thoroughly to where I understood the process for submitting work orders. I do not have anything bad to say about the company. My loan officer [name removed] and his processor [name removed], made sure that we explored alternative options to get this deal closed which I'm extremely thankful for. Legends package incentives were the icing on the cake, and made the deal much more satisfying. Would recommend this company to anyone purchasing a home.

5.0
Verified Homeowner
Seguin, TX, on May 26, 2024

Love the process of buying

3.9
Verified Homeowner
Bulverde, TX, on May 24, 2024

Process was smooth. Builder contractor did work on all identified items in timely manner. Builder agent was nice to address all needs. Closing process was smooth.

4.5
Verified Homeowner
San Antonio, TX, on May 15, 2024

The communication was outstanding.

4.9
Verified Homeowner
San Antonio, TX, on May 10, 2024

Constantly able to communicate and get questions answered quickly

5.0
Verified Homeowner
Seguin, TX, on May 07, 2024

The inattention to detail by several of the subcontractors, especially the painters.

3.1
Verified Homeowner
Bulverde, TX, on May 06, 2024

Overall process was good. Just not satisfied with condition of home. House was empty for over a year and when we purchased the home there should have been more effort to ensure the house was clean and ready. HVAC filter never replaced. There was animal feces in attic in front of HVAC system. Dead bird in fireplace control compartment area. Spiderwebs throughout house

4.3
Verified Homeowner
San Antonio, TX, on May 06, 2024

I very much liked all the communication between all parties involved. We never felt in the dark

5.0
Verified Homeowner
Bulverde, TX, on Apr 28, 2024

Everything promised was delivered and the process was smooth

5.0
Verified Homeowner
St. Hedwig, TX, on Apr 27, 2024

Friendly and very helpful.

5.0
Verified Homeowner