MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All Purchase Experience Testimonials from Real Homebuyers
Katy, TX, on Oct 08, 2022
We only had 1 walk through.
We liked [name removed]’ communication via Trello.
4.7
Verified Homeowner
Katy, on Jul 11, 2023
Easy to work with and they tried to make sure we got what we wanted.
5.0
Verified Homeowner
Katy, on May 16, 2023
Builder was unwilling to negotiate on very small items - like installing the color of the bulbs
4.7
Verified Homeowner
Katy, TX, on Sep 04, 2022
I am very happy to deal with Princeton Classic Home
5.0
Verified Homeowner
Katy, on Apr 18, 2023
The finger jointed trim they used is starting to separate and is looking really bad. I am really disappointed that we are left with trying to figure out how to fill sand and completely redo the trim.
3.9
Verified Homeowner
Katy, TX, on Sep 01, 2022
Continued communication from the Consultant (Barbra) and General Contractor (Marcus) was amazing. They took care of us every step of the way.
Dislike: Unleveled yard at the sides of the home has caused some flooding which is causing some additional cost. Sprinkler system seems to not be aimed or leveled properly which caused a lot of yard issues.
4.9
Verified Homeowner
Katy, on Feb 26, 2023
I am little disappointed in some of finish wood working I understand that sometimes finding quality craftsman can be hard. I love quality of appliances and materials used in construction of my home.
4.0
Verified Homeowner
Katy, TX, on Aug 09, 2022
Marcus was great to work with and was in constant contact with us through the whole process and wanted to make sure all of our concerns were addressed.
5.0
Verified Homeowner
Katy, on Sep 02, 2022
quality and workmanship are not so great
3.8
Verified Homeowner
Katy, TX, on Aug 06, 2022
Just the lack of respect the contractors had for this being a home that was purchased by someone that was there often and saw their messes daily
5.0
Verified Homeowner
Katy, on Aug 09, 2022
I like the delivery schedule. I don't like the craftsmanship. Titles in bathroom are poorly installed. Overall finish works are very mediocre.
4.2
Verified Homeowner
Katy, TX, on May 29, 2022
Our experience was met above and beyond from day one to move-in. Marcus has been a delight to work with throughout the journey.
4.8
Verified Homeowner
Katy, TX, on Mar 06, 2022
We give 5 Stars and score of 10 for customer service. 8 is only for the build quality.
Barbara, our sales agent was very accommodating. Marcus Comeaux, our builder also kept us informed through out the process. Both Barbara and Marcus accommodated last minute changes to closing date.
Marcus has been helpful to complete post closing tasks.
I gave an 8 because of the build-quality. We understand building in COVID times had challenges related to material availability etc.
We observed lots of short-cuts and small things, like cracks on joints, baseboards, placement of towel hangers etc.
Again we appreciate all Marcus did to fix these issues post closing. He has been very helpful and accommodating.
Thank you Marcus and Barbara for making our home building n move-in process very smooth. God bless you and the Legend homes team.
Thank you
Arif n Zena Syed
5.0
Verified Homeowner
Katy, on Jun 20, 2022
We like the professionalism of the staff.
4.9
Verified Homeowner
Katy, TX, on Feb 22, 2022
That’s a loaded question. First and foremost, the staff (Marcus, Barbara) are two of the kindest people ever. It was such a pleasure to work with them both. That was definitely a highlight of the process. The process went well. It was a long process and I understand that was because of issues that could not be controlled by the company. The tail end of the process was pretty frustrating for me as we had major issues during inspection.
4.6
Verified Homeowner
Katy, on May 24, 2022
Princeton homes always took care of us when we needed touch ups within our warranty period.
4.0
Verified Homeowner
Katy, TX, on Nov 10, 2021
Everybody we dealt with Barbara to Marcus was outstanding and Marcus’s app Trello boards is amazing
5.0
Verified Homeowner
Katy, on Mar 11, 2022
The current problem with master bath shower pan took almost 3 months to begin the repair but is now happening. Overall our Service Manager, Larry, has been professional and responsive.
4.9
Verified Homeowner
Katy, TX, on Oct 11, 2021
no
3.9
Verified Homeowner
Katy, TX, on Sep 05, 2021
Very smooth and we love it. Sales agent kept us updated every step of the way.
4.8
Verified Homeowner
Katy, TX, on Sep 04, 2021
The sales agent, Barbara Humphrey, made our entire experience very complicated and unpleasant. From the contract to the very end, in countless occurrences, she misguided us and was lazy to send us information that she promised. In fact, in many situations, she didn’t even give us the information that we, as the buyer, MUST know. The most recent one was the closing date. She never told us the closing date/time. When we weren’t receiving any updates from her, WE reached out to her and asked “Do we have a closing date yet? Because the loan team is already running our credit, but we haven’t heard anything from you about closing date...?” Her exact reply to that was, “Oh, I didn’t email that to you? Hahaha” We were shocked that she took it so lightly that she didn’t even inform us about the closing date/time, and we had to find out ourself just about a week ahead of time. Anyhow, there are numerous occasions like this where she failed to give us information that we’re supposed to receive. There were so many instances, that I started keeping notes because it was shockingly unbelievable that someone can be this careless and unreliable.
3.7
Verified Homeowner
Katy, TX, on Jul 16, 2021
The people involved were friendly and professional. However, contractors should have been more respectful and cleaned up their litter and trash throughout the entire building process.
5.0
Verified Homeowner
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Katy, TX, on Oct 08, 2022
We only had 1 walk through.
We liked [name removed]’ communication via Trello.
4.7
Verified Homeowner
Katy, TX, on Sep 04, 2022
I am very happy to deal with Princeton Classic Home
5.0
Verified Homeowner
Katy, TX, on Sep 01, 2022
Continued communication from the Consultant (Barbra) and General Contractor (Marcus) was amazing. They took care of us every step of the way.
Dislike: Unleveled yard at the sides of the home has caused some flooding which is causing some additional cost. Sprinkler system seems to not be aimed or leveled properly which caused a lot of yard issues.
4.9
Verified Homeowner
Katy, TX, on Aug 09, 2022
Marcus was great to work with and was in constant contact with us through the whole process and wanted to make sure all of our concerns were addressed.
5.0
Verified Homeowner
Katy, TX, on Aug 06, 2022
Just the lack of respect the contractors had for this being a home that was purchased by someone that was there often and saw their messes daily
5.0
Verified Homeowner
Katy, TX, on May 29, 2022
Our experience was met above and beyond from day one to move-in. Marcus has been a delight to work with throughout the journey.
4.8
Verified Homeowner
Katy, TX, on Mar 06, 2022
We give 5 Stars and score of 10 for customer service. 8 is only for the build quality.
Barbara, our sales agent was very accommodating. Marcus Comeaux, our builder also kept us informed through out the process. Both Barbara and Marcus accommodated last minute changes to closing date.
Marcus has been helpful to complete post closing tasks.
I gave an 8 because of the build-quality. We understand building in COVID times had challenges related to material availability etc.
We observed lots of short-cuts and small things, like cracks on joints, baseboards, placement of towel hangers etc.
Again we appreciate all Marcus did to fix these issues post closing. He has been very helpful and accommodating.
Thank you Marcus and Barbara for making our home building n move-in process very smooth. God bless you and the Legend homes team.
Thank you
Arif n Zena Syed
5.0
Verified Homeowner
Katy, TX, on Feb 22, 2022
That’s a loaded question. First and foremost, the staff (Marcus, Barbara) are two of the kindest people ever. It was such a pleasure to work with them both. That was definitely a highlight of the process. The process went well. It was a long process and I understand that was because of issues that could not be controlled by the company. The tail end of the process was pretty frustrating for me as we had major issues during inspection.
4.6
Verified Homeowner
Katy, TX, on Nov 10, 2021
Everybody we dealt with Barbara to Marcus was outstanding and Marcus’s app Trello boards is amazing
5.0
Verified Homeowner
Katy, TX, on Oct 11, 2021
no
3.9
Verified Homeowner
Katy, TX, on Sep 05, 2021
Very smooth and we love it. Sales agent kept us updated every step of the way.
4.8
Verified Homeowner
Katy, TX, on Sep 04, 2021
The sales agent, Barbara Humphrey, made our entire experience very complicated and unpleasant. From the contract to the very end, in countless occurrences, she misguided us and was lazy to send us information that she promised. In fact, in many situations, she didn’t even give us the information that we, as the buyer, MUST know. The most recent one was the closing date. She never told us the closing date/time. When we weren’t receiving any updates from her, WE reached out to her and asked “Do we have a closing date yet? Because the loan team is already running our credit, but we haven’t heard anything from you about closing date...?” Her exact reply to that was, “Oh, I didn’t email that to you? Hahaha” We were shocked that she took it so lightly that she didn’t even inform us about the closing date/time, and we had to find out ourself just about a week ahead of time. Anyhow, there are numerous occasions like this where she failed to give us information that we’re supposed to receive. There were so many instances, that I started keeping notes because it was shockingly unbelievable that someone can be this careless and unreliable.
3.7
Verified Homeowner
Katy, TX, on Jul 16, 2021
The people involved were friendly and professional. However, contractors should have been more respectful and cleaned up their litter and trash throughout the entire building process.
5.0
Verified Homeowner
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
There are no homeowner comments for this time period yet
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Katy, on Jul 11, 2023
Easy to work with and they tried to make sure we got what we wanted.
5.0
Verified Homeowner
Katy, on May 16, 2023
Builder was unwilling to negotiate on very small items - like installing the color of the bulbs
4.7
Verified Homeowner
Katy, on Apr 18, 2023
The finger jointed trim they used is starting to separate and is looking really bad. I am really disappointed that we are left with trying to figure out how to fill sand and completely redo the trim.
3.9
Verified Homeowner
Katy, on Feb 26, 2023
I am little disappointed in some of finish wood working I understand that sometimes finding quality craftsman can be hard. I love quality of appliances and materials used in construction of my home.
4.0
Verified Homeowner
Katy, on Sep 02, 2022
quality and workmanship are not so great
3.8
Verified Homeowner
Katy, on Aug 09, 2022
I like the delivery schedule. I don't like the craftsmanship. Titles in bathroom are poorly installed. Overall finish works are very mediocre.
4.2
Verified Homeowner
Katy, on Jun 20, 2022
We like the professionalism of the staff.
4.9
Verified Homeowner
Katy, on May 24, 2022
Princeton homes always took care of us when we needed touch ups within our warranty period.
4.0
Verified Homeowner
Katy, on Mar 11, 2022
The current problem with master bath shower pan took almost 3 months to begin the repair but is now happening. Overall our Service Manager, Larry, has been professional and responsive.
