Homebuilder Ratings & Reviews

Legend Homes

Dallas-Fort Worth

350 Homeowner Reviews
Oct 2024 - Apr 2026

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Dallas-Fort Worth
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Apr 21, 2026

Nothing. Fantastic customer service from all involved. [name removed] is a rockstar and such a kind, compassionate human being. Sales people are hard to trust these days but I would trust him through this process again when I'm ready to purchase my next home.

5.0
Verified Homeowner
FORT WORTH, TX, on Apr 10, 2026

The title company. We could never speak to anyone voice to voice despite calls made. There was no explanation of the first time home buyer program and how or why it wasn’t ideal. Everything kind of went off of assumption, from bypassing first time home buyer to buying down the interest rate. Questions couldn’t be had because it wasn’t particularly interactive. If it had been an option, i would have used a different title company. Additionally, we were not told about the minimum credit score nor the complications that came with different credit scores. Just felt dishonest.

3.9
Verified Homeowner
Everman, TX, on Mar 27, 2026

What I dislike was the normal process which is stressful and long, I Love the end result of being a home owner and making the home mine.

5.0
Verified Homeowner
Crowley, TX, on Feb 10, 2026

Overall, [name removed] was super helpful and very easy to work with. She reassured throughout the process that we would have a house no matter when we sold our homes.

5.0
Verified Homeowner
Fort Worth, TX, on Jan 26, 2026

House

4.8
Verified Homeowner
Fort Worth, TX, on Jan 21, 2026

The sales rep was very kind, friendly and professional.

4.6
Verified Homeowner
Fort Worth, TX, on Jan 15, 2026

The experience at [name removed] at [name removed] [name removed] with [name removed] was extremely satisfying. He was very helpful, kind and funny. He is going to make you feel as a member of the family. Thank you [name removed] The process to be approved for the Legend Home Lender was very hard. We were approved with 30% down payment.

5.0
Verified Homeowner
Crowley, TX, on Jan 15, 2026

All I can say is …. [name removed] was excellent! No complaints, just compliments! You have a gem in your sales department!

5.0
Verified Homeowner
Fort Worth, TX, on Jan 12, 2026

Great customer service

4.5
Verified Homeowner
Fort Worth, TX, on Jan 11, 2026

Clearer instructions on after we move in hoa packet and what is pre approved or how to find it how to set up accounts to pay mortgage

4.9
Verified Homeowner
Fort Worth, TX, on Jan 02, 2026

Overall it was a great experience, [name removed] was very helpful and communicated to us throughout the whole process. He was quick to respond to requests and provided plenty of updates. The mortgage process with the affiliated lender was not as smooth as it could have been, lack of communication, lack of professionalism at times as well. I would not recommend the lender but highly recommend Legend Homes.

4.4
Verified Homeowner
FORT WORTH, TX, on Dec 26, 2025

It’s was a smooth process

5.0
Verified Homeowner
Fort Worth, TX, on Nov 24, 2025

None

5.0
Verified Homeowner
Fort Worth, TX, on Nov 12, 2025

Everything was good except house was not cleaned properly and some cracks on patio.

4.3
Verified Homeowner
Crowley, TX, on Nov 09, 2025

It was a very smooth transition into our new home and the builder(s) made it very comfortable for us. Communication was great! The legend home staff were very friendly, knowledgeable and professional!

5.0
Verified Homeowner
Crowley, TX, on Oct 26, 2025

I am dissatisfied with the electrical in the house. Our kitchen circuit trips daily because I can’t plug in my freezer and fridge at the same time. They told me that the freezer couldn’t go in the garage. When I asked the salesman if I could plug it up inside, he stated I don’t see why not. My expectation is that you can have a freezer in a new house. Very disappointed in that.

2.9
Verified Homeowner
Crowley, TX, on Oct 26, 2025

Every single person—[name removed], [name removed], [name removed], [name removed]—brought genuine excitement and commitment from day one. Step by step, through every part of the home-buying journey, each one went above and beyond. Even after moving in, they’ve remained available, responsive, and supportive. We feel truly happy, grateful, and blessed to have become first time home buyers through such wonderful people.

5.0
Verified Homeowner
Crowley, TX, on Oct 25, 2025

she listen to me and ask me what i want .so i can buy this home.

5.0
Verified Homeowner
Cleburne, TX, on Oct 17, 2025

The home walk-through. It seemed like there was a lot of paint issues that they didn’t wanna bother fixing and didn’t fix.

4.3
Verified Homeowner
Fort Worth, TX, on Oct 11, 2025

Best experience for a first time homebuyer kept me informed and was friendly

5.0
Verified Homeowner