Overall Satisfaction
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With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Fort Worth, TX, on Jan 26, 2025
liked being able to view homes and different floor plans before deciding, liked being able to see the process and visit the site during the process. Closing a month early really worked out for my family with a new baby on the way!
Fort Worth, on Feb 05, 2025
I submitted a home inspection on 1/6/2025 with warranty issues on our home. Our 1 year date was 1/18/25. I have not received any follow up for work or even a response back. We are now finding more issues. The builder foreman as well as our salesman told us to make sure we did a home inspection prior to our 1 year date. Very disappointed that nothing has happened or no attempt to correct the wrongs identified in the inspection have been made.
Fort Worth, on Feb 06, 2025
I am extremely pleased with the overall experience I had working with Legend Homes. From start to finish, the process was smooth and professional, and I was impressed with their attention to detail, timely communication, and dedication to ensuring that every aspect of the project met my expectations. Their expertise and commitment truly made the experience enjoyable, and I am delighted with the final result. I feel confident in recommending them based on the exceptional service they provided throughout the entire process.
Fort Worth, on Jan 06, 2025
Repairs were prompt, the fact I had to do them was not so pleasant. Better quality appliances or something would likely have a better end result.
Fort Worth, on Feb 02, 2025
I have a few things that need fixed that got missed in my walkthrough. I’ve tried reaching out to the contact person with no response.
Fort Worth, on Dec 18, 2024
The warranty need a better system such as portal... paper trail is important.
Fort Worth, TX, on Jan 13, 2025
The way the house was built the lack of customer service and the poor workmanship of the home
Fort Worth, on Dec 11, 2024
I have had work orders in for months and nothing has been completed. I am unable to use my garage
Fort Worth, TX, on Jan 08, 2025
I liked the fact that the transaction was smooth
Fort Worth, on Dec 09, 2024
I do not really understand the process of making warranty claims.
Fort Worth, TX, on Oct 27, 2024
It was a long process with the lender and a lot of paperworks besides that I like everything from the contract to moving-in. I do not have anything to dislike.
Fort Worth, TX, on Sep 27, 2024
The process was simple and everyone was very knowledgeable and helpful.
Fort Worth, TX, on Sep 10, 2024
The process with the lending group, first choice lending, was very tedious. As a self employed employee, they asked for many things that self employed do not get and made the process a bit difficult. Overall was not satisfied with that but in the end we made everything work and we are happy now. Other than that, the house and community itself are great and am satisfied with our purchase.
Fort Worth, TX, on Aug 31, 2024
[Translated from ES] The seller was very kind.
Fort Worth, TX, on Aug 22, 2024
I would never use the Lending company again. My experience with LEGEND has been fantastic, but the I experience with First Choice --specifically [name removed] was TERRIBLE.
Fort Worth, TX, on Aug 14, 2024
There was a mix up of time during closing. Overall I had a good experience and efficiency of the builder and realtor.
Fort Worth, TX, on Jul 07, 2024
The work is very sloppy and poorly done. I keep finding things that need to be redone. The warranty department is extremely slow and doesn’t get back to you for weeks. It took 3 1/2 weeks to get my Ethernet cords replaced that were not functioning correctly. And again the work on these homes are poorly done I have found paint all over my floors. Caulking is missing around toilets and there is holes in my carpet. No one seems to care and it’s very frustrating. I have told all my family and friends to not buy from legends the quality of work is terrible.
Fort Worth, TX, on Jul 03, 2024
Seeing the step by step building process was enjoyable. However the communications from the onsite sales team was horrible. The miscommunications from [name removed] cost us thousands of dollars. The house features and ground elevation was not communicated. We weren't given a proper 45day closing date. The punch list was not complete by closing date. We had no idea the AC unit was broke until we arrived onsite to get our keys. We could not move in until a week after closing. Costing us more money to reschedule movers and paying for living arrangements. With nothing done by upper management. Definitely a rush job from the builders. Very disappointed and discouraging for a first time builder. The overall process was awful, not sure I would recommend anyone to this development.
Fort Worth, TX, on May 11, 2024
Some of the materials used were low grade. The painters and flooring installers left white caulking and paint dots on the floor that required me to get on hands and knees and scrub off. I have had to have 3 items done through warranty after closing.
Fort Worth, TX, on Apr 13, 2024
The purchase process was ok, however the house has a design issue in the kitchen and the builder said they would fix it but nothing has happened. Also, I had a water leak in the garage because someone forgot to do plumbing work for the HVAC, so we had to put in a warranty ticket. There are also a few construction mistakes that we discovered when installing shelving units in the house. I was expecting the house to be in perfect condition when I moved in.
Fort Worth, TX, on Mar 28, 2024
Disliked the fact that I was told that things would be completed by the time I moved in but weren’t. Still waiting….
Fort Worth, TX, on Feb 17, 2024
The communication was great the entire time. The only issue that wasn’t communicated was the new construction postal problems, nothing the builder could have done, but it would’ve been nice to know that mail wasn’t coming to our home yet.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Fort Worth, TX, on Jan 26, 2025
liked being able to view homes and different floor plans before deciding, liked being able to see the process and visit the site during the process. Closing a month early really worked out for my family with a new baby on the way!
Fort Worth, TX, on Jan 13, 2025
The way the house was built the lack of customer service and the poor workmanship of the home
Fort Worth, TX, on Jan 08, 2025
I liked the fact that the transaction was smooth
Fort Worth, TX, on Oct 27, 2024
It was a long process with the lender and a lot of paperworks besides that I like everything from the contract to moving-in. I do not have anything to dislike.
Fort Worth, TX, on Sep 27, 2024
The process was simple and everyone was very knowledgeable and helpful.
Fort Worth, TX, on Sep 10, 2024
The process with the lending group, first choice lending, was very tedious. As a self employed employee, they asked for many things that self employed do not get and made the process a bit difficult. Overall was not satisfied with that but in the end we made everything work and we are happy now. Other than that, the house and community itself are great and am satisfied with our purchase.
Fort Worth, TX, on Aug 31, 2024
[Translated from ES] The seller was very kind.
Fort Worth, TX, on Aug 22, 2024
I would never use the Lending company again. My experience with LEGEND has been fantastic, but the I experience with First Choice --specifically [name removed] was TERRIBLE.
Fort Worth, TX, on Aug 14, 2024
There was a mix up of time during closing. Overall I had a good experience and efficiency of the builder and realtor.
Fort Worth, TX, on Jul 07, 2024
The work is very sloppy and poorly done. I keep finding things that need to be redone. The warranty department is extremely slow and doesn’t get back to you for weeks. It took 3 1/2 weeks to get my Ethernet cords replaced that were not functioning correctly. And again the work on these homes are poorly done I have found paint all over my floors. Caulking is missing around toilets and there is holes in my carpet. No one seems to care and it’s very frustrating. I have told all my family and friends to not buy from legends the quality of work is terrible.
Fort Worth, TX, on Jul 03, 2024
Seeing the step by step building process was enjoyable. However the communications from the onsite sales team was horrible. The miscommunications from [name removed] cost us thousands of dollars. The house features and ground elevation was not communicated. We weren't given a proper 45day closing date. The punch list was not complete by closing date. We had no idea the AC unit was broke until we arrived onsite to get our keys. We could not move in until a week after closing. Costing us more money to reschedule movers and paying for living arrangements. With nothing done by upper management. Definitely a rush job from the builders. Very disappointed and discouraging for a first time builder. The overall process was awful, not sure I would recommend anyone to this development.
Fort Worth, TX, on May 11, 2024
Some of the materials used were low grade. The painters and flooring installers left white caulking and paint dots on the floor that required me to get on hands and knees and scrub off. I have had to have 3 items done through warranty after closing.
Fort Worth, TX, on Apr 13, 2024
The purchase process was ok, however the house has a design issue in the kitchen and the builder said they would fix it but nothing has happened. Also, I had a water leak in the garage because someone forgot to do plumbing work for the HVAC, so we had to put in a warranty ticket. There are also a few construction mistakes that we discovered when installing shelving units in the house. I was expecting the house to be in perfect condition when I moved in.
Fort Worth, TX, on Mar 28, 2024
Disliked the fact that I was told that things would be completed by the time I moved in but weren’t. Still waiting….
Fort Worth, TX, on Feb 17, 2024
The communication was great the entire time. The only issue that wasn’t communicated was the new construction postal problems, nothing the builder could have done, but it would’ve been nice to know that mail wasn’t coming to our home yet.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Fort Worth, on Feb 06, 2025
I am extremely pleased with the overall experience I had working with Legend Homes. From start to finish, the process was smooth and professional, and I was impressed with their attention to detail, timely communication, and dedication to ensuring that every aspect of the project met my expectations. Their expertise and commitment truly made the experience enjoyable, and I am delighted with the final result. I feel confident in recommending them based on the exceptional service they provided throughout the entire process.
Fort Worth, on Feb 02, 2025
I have a few things that need fixed that got missed in my walkthrough. I’ve tried reaching out to the contact person with no response.
Fort Worth, on Dec 18, 2024
The warranty need a better system such as portal... paper trail is important.
Fort Worth, on Dec 11, 2024
I have had work orders in for months and nothing has been completed. I am unable to use my garage
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Fort Worth, on Feb 05, 2025
I submitted a home inspection on 1/6/2025 with warranty issues on our home. Our 1 year date was 1/18/25. I have not received any follow up for work or even a response back. We are now finding more issues. The builder foreman as well as our salesman told us to make sure we did a home inspection prior to our 1 year date. Very disappointed that nothing has happened or no attempt to correct the wrongs identified in the inspection have been made.