Top Homebuilder Ratings & Reviews

Minto Communities - USA

Festival

36 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.6
Customers' overall satisfaction
4.4
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.4

Purchase Experience

4.7

Home Personalization Experience

4.8

Lender Experience

4.5

Construction Experience

4.6

Customer Care Experience

4.9

Home Readiness

4.5

Installation & Workmanship

4.8

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Davenport, on Sep 25, 2019

It was the worst experience we received. The only best thing was we were able to close on the second house offered. The first house was sold without our knowledge. We were never notified till after the house was sold.

2.5
Verified Homeowner
Davenport, on Sep 04, 2019

Having an emergency phone where to call

2.8
Verified Homeowner
Davenport, on Aug 08, 2019

I was brought to Minto by my realtor, [removed]. He highly recommended your current dose and it met our needs. We bought because of his recommendation.

5.0
Verified Homeowner
Davenport, on Jul 06, 2019

Shortly after move in the downstairs was flooded from underground pipes, after I had made complaints about gurgling pipes. Complaint was not fixed prior to flooding.Now I am concerned about mold.

3.9
Verified Homeowner
Davenport, on Jul 05, 2019

[translated from ES] I had to extend my loan because the construction was not ready how we agreed and the terminations were not very good

4.5
Verified Homeowner
Davenport, on Jun 02, 2019

[removed] diseño colorido

4.9
Verified Homeowner
Davenport, on Jun 01, 2019

Home construction was done with little visible defects. Those noted were fixed immediately.

4.8
Verified Homeowner
Davenport, on May 30, 2019

We both very much like [removed] our salesman, [removed] his assistant and [removed] the final construction manager

4.8
Verified Homeowner
Davenport, on Mar 21, 2019

The professionalism of two of the sales team members.

2.4
Verified Homeowner
Davenport, on Jan 29, 2019

Quick reaction.

4.2
Verified Homeowner
Davenport, on Jan 23, 2019

[translated from ES] I would like to finally have the opportunity for someone to come to the house to show her some things that need to be corrected ..

2.3
Verified Homeowner
Davenport, on Aug 18, 2018

[translated from ES] The staff has been very friendly and attentive in proving necessary information. [removed] has answered some questions about the property and you have followed up on those in need. [removed] and [removed] very attentive thanks for everything and I know I can count on them for anything!

5.0
Verified Homeowner
Davenport, on Aug 09, 2018

Very thorough and willing to help with the home progress

5.0
Verified Homeowner
Davenport, on Jul 26, 2018

The updates about the progress and delays

4.4
Verified Homeowner
Davenport, on Jul 26, 2018

Great customer service with answers to all questions

5.0
Verified Homeowner
Davenport, on Jun 29, 2018

The prices the management The community that I also have family in the community

5.0
Verified Homeowner
Davenport, on Apr 04, 2018

I’m really happy with the way they handle the issues and resolve it quickly, [removed] is my primary contact and she’s is very attentive, responsible and extremely organized! I am really satisfied with her services!!!

5.0
Verified Homeowner
Davenport, on Mar 26, 2018

[translated from ES] Good finishes and details throughout the house

4.3
Verified Homeowner
Davenport, on Mar 09, 2018

[removed] personal es muy eficiente y a mable, y me gusto los tetalles de la construction en general

4.8
Verified Homeowner
Davenport, on Jan 27, 2018

[removed],buen acabado

5.0
Verified Homeowner
Davenport, on Jan 22, 2018

House materials are 100 % best quality and very well designed spaces for big families.

4.9
Verified Homeowner
Davenport, on Jan 12, 2018

By the time of our closing the repairs pending from the inspection visit were not made, we have been requesting status without reply. It is been more than a month since we closed and we don´t know if everything was finished. Last week, we had to provide access to the unit and we didn´t get feedback about the work done. In addittion to this, there is a problem with the shower on the upstairs´bathroon. It is a new house, it doesn´t suppose to have this kind of problems.

2.6
Verified Homeowner
Davenport, on Dec 29, 2017

I have met 2 times with [removed] to go over the punch list.We still have items outstanding that have not been completed at closing.

2.9
Verified Homeowner
Davenport, on Dec 12, 2017

[translated from ES] Construction quality

4.9
Verified Homeowner
Davenport, on Sep 07, 2017

When the house was showed, the seller ([removed]) had promised many things that were not done before we got he keys for the house. As for today we are still waiting on several things to be fixed. Maintanance people have helped a lot to get the house on going (specially [removed]). We did not receive a visit from the seller to see how are things going until now.

3.5
Verified Homeowner
Davenport, on Aug 25, 2017

Great People [removed] and [removed] are the best

5.0
Verified Homeowner
Davenport, on Aug 01, 2017

[removed] and [removed] have made the purchases and possession a truly worry free and enjoyable process.[removed] [removed]`s attention to our home and our needs after the sale have so far been excellent.Both these gentleman are assets to Minto and based on their desire to provide excellent customer service--We give Minto a huge THUMBS UP

5.0
Verified Homeowner
Davenport, on Jul 27, 2017

I have had a few issues and when I reached out the only one to contact me back was [removed]:)

4.7
Verified Homeowner
Davenport, on Jun 02, 2017

Fueron muy eficientes a la hora de solventar los detalles en la propiedad

5.0
Verified Homeowner
Davenport, on May 11, 2017

Good sales and follow up services

5.0
Verified Homeowner
Davenport, on May 02, 2017

[translated from ES] Build quality

4.7
Verified Homeowner
Davenport, on Feb 01, 2017

[translated from PT] Very attentive and helpful. Always available to help my doubts

5.0
Verified Homeowner
Davenport, on Dec 14, 2016

The sales and follow service

5.0
Verified Homeowner
Davenport, on Dec 08, 2016

Quality of home

4.6
Verified Homeowner
Davenport, on Nov 29, 2016

The support provided by the resident engineer Mr. [removed]

4.9
Verified Homeowner
Davenport, on Oct 01, 2016

[removed] enough hot water when showed

4.3
Verified Homeowner
Davenport, on Sep 15, 2016

[translated from ES] The quality of materials and attention devoted [removed], the builder manager in soon solve all our demands

4.0
Verified Homeowner
Davenport, on Aug 24, 2016

[translated from ES] excellent construction

5.0
Verified Homeowner
Davenport, on Jul 18, 2016

the support given by the site engineer Mr. [removed]

5.0
Verified Homeowner
Davenport, on Jul 09, 2016

[translated from ES] This very slow sales and construction dela Stage one, the streets are in disrepair, qudan puddles when it rains and there is a gratings very outputs that can ocacionar accidents, I have a leak in the part of atraz, the channel rainwater, emposa water and just falls into the pool.

4.5
Verified Homeowner
Davenport, on Jun 23, 2016

[translated from PT] Quality and delivery time

4.5
Verified Homeowner
Davenport, on May 17, 2016

Very happy with home.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Davenport, on Sep 25, 2019

It was the worst experience we received. The only best thing was we were able to close on the second house offered. The first house was sold without our knowledge. We were never notified till after the house was sold.

2.5
Verified Homeowner
Davenport, on Aug 08, 2019

I was brought to Minto by my realtor, [removed]. He highly recommended your current dose and it met our needs. We bought because of his recommendation.

5.0
Verified Homeowner
Davenport, on Jul 06, 2019

Shortly after move in the downstairs was flooded from underground pipes, after I had made complaints about gurgling pipes. Complaint was not fixed prior to flooding.Now I am concerned about mold.

3.9
Verified Homeowner
Davenport, on Jun 02, 2019

[removed] diseño colorido

4.9
Verified Homeowner
Davenport, on Jun 01, 2019

Home construction was done with little visible defects. Those noted were fixed immediately.

4.8
Verified Homeowner
Davenport, on May 30, 2019

We both very much like [removed] our salesman, [removed] his assistant and [removed] the final construction manager

4.8
Verified Homeowner
Davenport, on Mar 21, 2019

The professionalism of two of the sales team members.

2.4
Verified Homeowner
Davenport, on Aug 18, 2018

[translated from ES] The staff has been very friendly and attentive in proving necessary information. [removed] has answered some questions about the property and you have followed up on those in need. [removed] and [removed] very attentive thanks for everything and I know I can count on them for anything!

5.0
Verified Homeowner
Davenport, on Aug 09, 2018

Very thorough and willing to help with the home progress

5.0
Verified Homeowner
Davenport, on Jul 26, 2018

The updates about the progress and delays

4.4
Verified Homeowner
Davenport, on Jul 26, 2018

Great customer service with answers to all questions

5.0
Verified Homeowner
Davenport, on Jun 29, 2018

The prices the management The community that I also have family in the community

5.0
Verified Homeowner
Davenport, on Mar 09, 2018

[removed] personal es muy eficiente y a mable, y me gusto los tetalles de la construction en general

4.8
Verified Homeowner
Davenport, on Jan 27, 2018

[removed],buen acabado

5.0
Verified Homeowner
Davenport, on Jan 12, 2018

By the time of our closing the repairs pending from the inspection visit were not made, we have been requesting status without reply. It is been more than a month since we closed and we don´t know if everything was finished. Last week, we had to provide access to the unit and we didn´t get feedback about the work done. In addittion to this, there is a problem with the shower on the upstairs´bathroon. It is a new house, it doesn´t suppose to have this kind of problems.

2.6
Verified Homeowner
Davenport, on Sep 07, 2017

When the house was showed, the seller ([removed]) had promised many things that were not done before we got he keys for the house. As for today we are still waiting on several things to be fixed. Maintanance people have helped a lot to get the house on going (specially [removed]). We did not receive a visit from the seller to see how are things going until now.

3.5
Verified Homeowner
Davenport, on Aug 25, 2017

Great People [removed] and [removed] are the best

5.0
Verified Homeowner
Davenport, on Aug 01, 2017

[removed] and [removed] have made the purchases and possession a truly worry free and enjoyable process.[removed] [removed]`s attention to our home and our needs after the sale have so far been excellent.Both these gentleman are assets to Minto and based on their desire to provide excellent customer service--We give Minto a huge THUMBS UP

5.0
Verified Homeowner
Davenport, on Jun 02, 2017

Fueron muy eficientes a la hora de solventar los detalles en la propiedad

5.0
Verified Homeowner
Davenport, on Feb 01, 2017

[translated from PT] Very attentive and helpful. Always available to help my doubts

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Davenport, on Sep 04, 2019

Having an emergency phone where to call

2.8
Verified Homeowner
Davenport, on Jan 29, 2019

Quick reaction.

4.2
Verified Homeowner
Davenport, on Jan 23, 2019

[translated from ES] I would like to finally have the opportunity for someone to come to the house to show her some things that need to be corrected ..

2.3
Verified Homeowner
Davenport, on Apr 04, 2018

I’m really happy with the way they handle the issues and resolve it quickly, [removed] is my primary contact and she’s is very attentive, responsible and extremely organized! I am really satisfied with her services!!!

5.0
Verified Homeowner
Davenport, on Dec 29, 2017

I have met 2 times with [removed] to go over the punch list.We still have items outstanding that have not been completed at closing.

2.9
Verified Homeowner
Davenport, on Dec 14, 2016

The sales and follow service

5.0
Verified Homeowner
Davenport, on Sep 15, 2016

[translated from ES] The quality of materials and attention devoted [removed], the builder manager in soon solve all our demands

4.0
Verified Homeowner
Davenport, on Aug 24, 2016

[translated from ES] excellent construction

5.0
Verified Homeowner
Davenport, on Jul 18, 2016

the support given by the site engineer Mr. [removed]

5.0
Verified Homeowner
Davenport, on Jul 09, 2016

[translated from ES] This very slow sales and construction dela Stage one, the streets are in disrepair, qudan puddles when it rains and there is a gratings very outputs that can ocacionar accidents, I have a leak in the part of atraz, the channel rainwater, emposa water and just falls into the pool.

4.5
Verified Homeowner
Davenport, on Jun 23, 2016

[translated from PT] Quality and delivery time

4.5
Verified Homeowner
Davenport, on May 17, 2016

Very happy with home.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Davenport, on Jul 05, 2019

[translated from ES] I had to extend my loan because the construction was not ready how we agreed and the terminations were not very good

4.5
Verified Homeowner
Davenport, on Mar 26, 2018

[translated from ES] Good finishes and details throughout the house

4.3
Verified Homeowner
Davenport, on Jan 22, 2018

House materials are 100 % best quality and very well designed spaces for big families.

4.9
Verified Homeowner
Davenport, on Dec 12, 2017

[translated from ES] Construction quality

4.9
Verified Homeowner
Davenport, on Jul 27, 2017

I have had a few issues and when I reached out the only one to contact me back was [removed]:)

4.7
Verified Homeowner
Davenport, on May 11, 2017

Good sales and follow up services

5.0
Verified Homeowner
Davenport, on May 02, 2017

[translated from ES] Build quality

4.7
Verified Homeowner
Davenport, on Dec 08, 2016

Quality of home

4.6
Verified Homeowner
Davenport, on Nov 29, 2016

The support provided by the resident engineer Mr. [removed]

4.9
Verified Homeowner
Davenport, on Oct 01, 2016

[removed] enough hot water when showed

4.3
Verified Homeowner