Top Homebuilder Ratings & Reviews

Minto Communities - USA

Lake Park

368 Homeowner Reviews Completed Oct 2018 - Apr 2020

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.4

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.7

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Mar 31, 2020

Friendly knowledgeable staff

5.0
Verified Homeowner
Port St. Lucie, on Mar 28, 2020

Customer service has been second to none!

5.0
Verified Homeowner
Port St. Lucie, on Mar 27, 2020

Follow up

5.0
Verified Homeowner
Port St. Lucie, on Mar 21, 2020

Nothing.

1.6
Verified Homeowner
Port St. Lucie, on Mar 21, 2020

courteous and timely workers

4.8
Verified Homeowner
Port St. Lucie, on Mar 11, 2020

They always respond in a timely manner.

5.0
Verified Homeowner
Port St. Lucie, on Mar 11, 2020

[name removed] has done a super job getting our house built and ready for us and he has taken care of any problems.

5.0
Verified Homeowner
Port St. Lucie, on Mar 01, 2020

Very through in making sure we like our home. Good follow up. Doesn't disappear after we buy the housr

5.0
Verified Homeowner
Port St. Lucie, on Feb 29, 2020

Everything was taken care of. We have our 6 month inspection in a week. I don’t know if all of our issues will be addressed and taken care of.

4.7
Verified Homeowner
Port St. Lucie, on Feb 21, 2020

[name removed] has been very good coming back to fix a few odds and ends. Very good supervisors and subcontractors.

4.9
Verified Homeowner
Port St. Lucie, on Feb 19, 2020

The follow up after our one year meeting has been great.

4.7
Verified Homeowner
Port St. Lucie, on Feb 02, 2020

willing to help with any problem

4.9
Verified Homeowner
Port St. Lucie, on Jan 14, 2020

Fast courteous service

5.0
Verified Homeowner
Port St. Lucie, on Dec 28, 2019

[name removed] did a good job coordinating various trades involved in each repair. They made sure issues were completely resolved when quick fixes were not acceptable.

4.5
Verified Homeowner
Port St. Lucie, on Dec 22, 2019

when their is a problem they take care of it right away by get the people who handle it.

5.0
Verified Homeowner
Port St. Lucie, on Dec 16, 2019

[name removed] kept us in the loop every step of the way.

4.2
Verified Homeowner
Port St. Lucie, on Dec 04, 2019

The people we worked with, quality of the home and speed of response to the small issues we did have after the closing.

4.8
Verified Homeowner
Port St. Lucie, on Dec 02, 2019

This is difficult to answer, the master care homeowner’s guide says “We will make sure that your new home is everything you dreamed it would be, that’s our responsibility. The representatives are not willing to go the distance to satisfy me as a new homeowner. They are not meeting our expectations.

3.6
Verified Homeowner
Port St. Lucie, on Dec 01, 2019

extremely prompt response from any issue I had. Something I never experienced in previous new home construction.

5.0
Verified Homeowner
Port St. Lucie, on Nov 30, 2019

Great builder

5.0
Verified Homeowner
Port St. Lucie, on Nov 25, 2019

The house is beautiful.

4.6
Verified Homeowner
Port St. Lucie, on Nov 25, 2019

Thorough follow up and quick responses to situations. [name removed] was amazing.

4.9
Verified Homeowner
Port St. Lucie, on Nov 23, 2019

[name removed] is a great superintendent, He make the home owner his top priority

5.0
Verified Homeowner
Port St. Lucie, on Nov 23, 2019

Everyone was always so nice, friendly and very helpful, Especially [name removed] and [name removed]. They always were proactive and went the extra mile!

5.0
Verified Homeowner
Port St. Lucie, on Nov 21, 2019

I'm impressed with the [name removed] standards. The home quality is excellent. All of my special needs were accomidated by my builder [name removed], sales rep [name removed] and the repair team when needed.

5.0
Verified Homeowner
Port St. Lucie, on Nov 08, 2019

The 12 month home warranty

4.8
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

When we have called someone comes out

4.7
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

Regular updates and quick response time

5.0
Verified Homeowner
Port St. Lucie, on Nov 03, 2019

I loved the way [removed] always kept me updated on the progress of my home! Always sending me great pictures and ALWAYS telling me to contact him with any concerns on the building of it!

5.0
Verified Homeowner
Port St. Lucie, on Oct 31, 2019

Working with sales office agent [removed] and our building manager [removed]. Both were a pleasure to work with and made the experience work smoothly

5.0
Verified Homeowner
Port St. Lucie, on Oct 28, 2019

Good and frequent communication

5.0
Verified Homeowner
Port St. Lucie, on Oct 26, 2019

[removed] was very detailed and precise when explaining prices. She knew I was interested in the lot I purchased, and pushed for it to be released earlier than the projected time for me. She met with me many times before I decided to buy. [removed], the building supervisor also walked me through every step and answered all questions, took frequent pictures and guided me through the building process. I have never built a new home,and had little knowledge of the process but learned through [removed] every step of the way. Both were so friendly and a pleasure to work with. Both , no matter how busy they were, always took time to answer all of my questions and address my concerns.

5.0
Verified Homeowner
Port St. Lucie, on Oct 23, 2019

I have been very happy with the help I have received, when needed. [removed] has been particularly good. Thank you all

5.0
Verified Homeowner
Port St. Lucie, on Oct 21, 2019

When ever we had a question , it was answered in a very timely manner. This was so important to us and it will always will be.

5.0
Verified Homeowner
Port St. Lucie, on Oct 15, 2019

Professionalism and caring attitude of [removed] and also the sales staff involved .

5.0
Verified Homeowner
Port St. Lucie, on Oct 13, 2019

The willingness and helpfulness for anything we asked [removed], general contractor and crew. The closing process was good considering we did most of it online. The closing went very smoothly. [removed] helped us all along the way.. all in all it was an easy transition. We thank your crew and appreciate all their expertise.

5.0
Verified Homeowner
Port St. Lucie, on Oct 11, 2019

How well everything was handled,

5.0
Verified Homeowner
Port St. Lucie, on Oct 08, 2019

They kept me updated all the time with pictures on the progress of my home.

5.0
Verified Homeowner
Port St. Lucie, on Oct 05, 2019

The timely and frequent updates from our superintendent [removed]. Also the fact that multiple inspections took place during the building process reassuring us of quality control.

5.0
Verified Homeowner
Port St. Lucie, on Oct 02, 2019

Very thorough & profesdional

4.7
Verified Homeowner
Port St. Lucie, on Oct 01, 2019

seeing it to progress to the beautiful home

4.7
Verified Homeowner
Port St. Lucie, on Sep 29, 2019

How quickly they respond to any concerns I have.

5.0
Verified Homeowner
Port St. Lucie, on Sep 28, 2019

We were in contact with our builder for each phase of building our home. We were able to choose most of the upgrades. There were a few things regarding HOA Fees that were not made clear to us. We are 100% Satisfied with our home. [removed] did a super job and couldn’t have been nicer and explain everything.

5.0
Verified Homeowner
Port St. Lucie, on Sep 27, 2019

Quality home with great customer service.

4.6
Verified Homeowner
Port St. Lucie, on Sep 25, 2019

[translated from CY] 6 mo and 1 per cosultation.

4.1
Verified Homeowner
Port St. Lucie, on Sep 13, 2019

They have been very professional, curious and willing to solve the issue

4.8
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

[removed] and [removed] have been a joy to work with. There follow through and professional persona were more than anyone can hope to have. They have made my move in experience flawless.

5.0
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

The community, aura

5.0
Verified Homeowner
Port St. Lucie, on Sep 01, 2019

Offers to help whenever we needed it and following through with their offer

5.0
Verified Homeowner
Port St. Lucie, on Aug 31, 2019

For the price I feel you get a wonderful home. The supervisors were very helpful understanding. There are a few things they will be completed within the next couple of weeks. all i all very happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 30, 2019

He was always available

4.4
Verified Homeowner
Port St. Lucie, on Aug 28, 2019

[translated from FR] Very good relationship with saleswoman [removed] and superintendent [removed] really wanted us to understand everything ??????

5.0
Verified Homeowner
Port St. Lucie, on Aug 27, 2019

My superintendent, [removed], is outstanding

4.3
Verified Homeowner
Port St. Lucie, on Aug 18, 2019

Great customer service. When I called regarding an issue, an appointment was promptly made and the issue resolved

4.7
Verified Homeowner
Port St. Lucie, on Aug 13, 2019

The builder always responded to any problem I had and tried to make me happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 06, 2019

everyone we dealt with was very informative and helped us along the way. Always answered any questions we had without hesitation. I tell everyone about our wonderful experience.

5.0
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I took advantage of the stay and play. As a result I chose a different model than I had originally planned on buying. Staying in the unit made all the difference.

5.0
Verified Homeowner
Port St. Lucie, on Jul 19, 2019

[removed] has been on top of getting the final items form my walk thru from in the beginning of December six month mark. Two other representatives previous reps from Minto, ( [removed] ) talked down to me and always had false promises. Mr [removed] was the only one that truly cares about the buyer and sees that the corrections through. He follows up to ensure satisfaction. With the commitment from [removed], I would definitely recommend Minto.

5.0
Verified Homeowner
Port St. Lucie, on Jul 17, 2019

so far fixed every item on my punch list

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

People have all been very helpful, very professional, and have cared about the issue and the outcome. All have been very friendly throughout the process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Nov 25, 2019

Thorough follow up and quick responses to situations. [name removed] was amazing.

4.9
Verified Homeowner
Port St. Lucie, on Nov 23, 2019

Everyone was always so nice, friendly and very helpful, Especially [name removed] and [name removed]. They always were proactive and went the extra mile!

5.0
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

Regular updates and quick response time

5.0
Verified Homeowner
Port St. Lucie, on Nov 03, 2019

I loved the way [removed] always kept me updated on the progress of my home! Always sending me great pictures and ALWAYS telling me to contact him with any concerns on the building of it!

5.0
Verified Homeowner
Port St. Lucie, on Oct 31, 2019

Working with sales office agent [removed] and our building manager [removed]. Both were a pleasure to work with and made the experience work smoothly

5.0
Verified Homeowner
Port St. Lucie, on Oct 28, 2019

Good and frequent communication

5.0
Verified Homeowner
Port St. Lucie, on Oct 26, 2019

[removed] was very detailed and precise when explaining prices. She knew I was interested in the lot I purchased, and pushed for it to be released earlier than the projected time for me. She met with me many times before I decided to buy. [removed], the building supervisor also walked me through every step and answered all questions, took frequent pictures and guided me through the building process. I have never built a new home,and had little knowledge of the process but learned through [removed] every step of the way. Both were so friendly and a pleasure to work with. Both , no matter how busy they were, always took time to answer all of my questions and address my concerns.

5.0
Verified Homeowner
Port St. Lucie, on Oct 21, 2019

When ever we had a question , it was answered in a very timely manner. This was so important to us and it will always will be.

5.0
Verified Homeowner
Port St. Lucie, on Oct 15, 2019

Professionalism and caring attitude of [removed] and also the sales staff involved .

5.0
Verified Homeowner
Port St. Lucie, on Oct 13, 2019

The willingness and helpfulness for anything we asked [removed], general contractor and crew. The closing process was good considering we did most of it online. The closing went very smoothly. [removed] helped us all along the way.. all in all it was an easy transition. We thank your crew and appreciate all their expertise.

5.0
Verified Homeowner
Port St. Lucie, on Oct 11, 2019

How well everything was handled,

5.0
Verified Homeowner
Port St. Lucie, on Oct 08, 2019

They kept me updated all the time with pictures on the progress of my home.

5.0
Verified Homeowner
Port St. Lucie, on Oct 05, 2019

The timely and frequent updates from our superintendent [removed]. Also the fact that multiple inspections took place during the building process reassuring us of quality control.

5.0
Verified Homeowner
Port St. Lucie, on Oct 01, 2019

seeing it to progress to the beautiful home

4.7
Verified Homeowner
Port St. Lucie, on Sep 28, 2019

We were in contact with our builder for each phase of building our home. We were able to choose most of the upgrades. There were a few things regarding HOA Fees that were not made clear to us. We are 100% Satisfied with our home. [removed] did a super job and couldn’t have been nicer and explain everything.

5.0
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

[removed] and [removed] have been a joy to work with. There follow through and professional persona were more than anyone can hope to have. They have made my move in experience flawless.

5.0
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

The community, aura

5.0
Verified Homeowner
Port St. Lucie, on Sep 01, 2019

Offers to help whenever we needed it and following through with their offer

5.0
Verified Homeowner
Port St. Lucie, on Aug 06, 2019

everyone we dealt with was very informative and helped us along the way. Always answered any questions we had without hesitation. I tell everyone about our wonderful experience.

5.0
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I took advantage of the stay and play. As a result I chose a different model than I had originally planned on buying. Staying in the unit made all the difference.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Mar 31, 2020

Friendly knowledgeable staff

5.0
Verified Homeowner
Port St. Lucie, on Mar 28, 2020

Customer service has been second to none!

5.0
Verified Homeowner
Port St. Lucie, on Mar 27, 2020

Follow up

5.0
Verified Homeowner
Port St. Lucie, on Mar 21, 2020

Nothing.

1.6
Verified Homeowner
Port St. Lucie, on Mar 21, 2020

courteous and timely workers

4.8
Verified Homeowner
Port St. Lucie, on Mar 11, 2020

They always respond in a timely manner.

5.0
Verified Homeowner
Port St. Lucie, on Mar 11, 2020

[name removed] has done a super job getting our house built and ready for us and he has taken care of any problems.

5.0
Verified Homeowner
Port St. Lucie, on Mar 01, 2020

Very through in making sure we like our home. Good follow up. Doesn't disappear after we buy the housr

5.0
Verified Homeowner
Port St. Lucie, on Feb 29, 2020

Everything was taken care of. We have our 6 month inspection in a week. I don’t know if all of our issues will be addressed and taken care of.

4.7
Verified Homeowner
Port St. Lucie, on Jan 14, 2020

Fast courteous service

5.0
Verified Homeowner
Port St. Lucie, on Dec 28, 2019

[name removed] did a good job coordinating various trades involved in each repair. They made sure issues were completely resolved when quick fixes were not acceptable.

4.5
Verified Homeowner
Port St. Lucie, on Dec 22, 2019

when their is a problem they take care of it right away by get the people who handle it.

5.0
Verified Homeowner
Port St. Lucie, on Dec 02, 2019

This is difficult to answer, the master care homeowner’s guide says “We will make sure that your new home is everything you dreamed it would be, that’s our responsibility. The representatives are not willing to go the distance to satisfy me as a new homeowner. They are not meeting our expectations.

3.6
Verified Homeowner
Port St. Lucie, on Nov 08, 2019

The 12 month home warranty

4.8
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

When we have called someone comes out

4.7
Verified Homeowner
Port St. Lucie, on Oct 23, 2019

I have been very happy with the help I have received, when needed. [removed] has been particularly good. Thank you all

5.0
Verified Homeowner
Port St. Lucie, on Sep 29, 2019

How quickly they respond to any concerns I have.

5.0
Verified Homeowner
Port St. Lucie, on Jul 19, 2019

[removed] has been on top of getting the final items form my walk thru from in the beginning of December six month mark. Two other representatives previous reps from Minto, ( [removed] ) talked down to me and always had false promises. Mr [removed] was the only one that truly cares about the buyer and sees that the corrections through. He follows up to ensure satisfaction. With the commitment from [removed], I would definitely recommend Minto.

5.0
Verified Homeowner
Port St. Lucie, on Jul 17, 2019

so far fixed every item on my punch list

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

People have all been very helpful, very professional, and have cared about the issue and the outcome. All have been very friendly throughout the process.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Feb 21, 2020

[name removed] has been very good coming back to fix a few odds and ends. Very good supervisors and subcontractors.

4.9
Verified Homeowner
Port St. Lucie, on Feb 19, 2020

The follow up after our one year meeting has been great.

4.7
Verified Homeowner
Port St. Lucie, on Feb 02, 2020

willing to help with any problem

4.9
Verified Homeowner
Port St. Lucie, on Dec 16, 2019

[name removed] kept us in the loop every step of the way.

4.2
Verified Homeowner
Port St. Lucie, on Dec 04, 2019

The people we worked with, quality of the home and speed of response to the small issues we did have after the closing.

4.8
Verified Homeowner
Port St. Lucie, on Dec 01, 2019

extremely prompt response from any issue I had. Something I never experienced in previous new home construction.

5.0
Verified Homeowner
Port St. Lucie, on Nov 30, 2019

Great builder

5.0
Verified Homeowner
Port St. Lucie, on Nov 25, 2019

The house is beautiful.

4.6
Verified Homeowner
Port St. Lucie, on Nov 23, 2019

[name removed] is a great superintendent, He make the home owner his top priority

5.0
Verified Homeowner
Port St. Lucie, on Nov 21, 2019

I'm impressed with the [name removed] standards. The home quality is excellent. All of my special needs were accomidated by my builder [name removed], sales rep [name removed] and the repair team when needed.

5.0
Verified Homeowner
Port St. Lucie, on Oct 02, 2019

Very thorough & profesdional

4.7
Verified Homeowner
Port St. Lucie, on Sep 27, 2019

Quality home with great customer service.

4.6
Verified Homeowner
Port St. Lucie, on Sep 25, 2019

[translated from CY] 6 mo and 1 per cosultation.

4.1
Verified Homeowner
Port St. Lucie, on Sep 13, 2019

They have been very professional, curious and willing to solve the issue

4.8
Verified Homeowner
Port St. Lucie, on Aug 31, 2019

For the price I feel you get a wonderful home. The supervisors were very helpful understanding. There are a few things they will be completed within the next couple of weeks. all i all very happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 30, 2019

He was always available

4.4
Verified Homeowner
Port St. Lucie, on Aug 28, 2019

[translated from FR] Very good relationship with saleswoman [removed] and superintendent [removed] really wanted us to understand everything ??????

5.0
Verified Homeowner
Port St. Lucie, on Aug 27, 2019

My superintendent, [removed], is outstanding

4.3
Verified Homeowner
Port St. Lucie, on Aug 18, 2019

Great customer service. When I called regarding an issue, an appointment was promptly made and the issue resolved

4.7
Verified Homeowner
Port St. Lucie, on Aug 13, 2019

The builder always responded to any problem I had and tried to make me happy.

4.8
Verified Homeowner