Top Homebuilder Ratings & Reviews

Minto Communities - USA

Lake Park

364 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.3

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Jan 14, 2020

Fast courteous service

5.0
Verified Homeowner
Port St. Lucie, on Dec 28, 2019

[name removed] did a good job coordinating various trades involved in each repair. They made sure issues were completely resolved when quick fixes were not acceptable.

4.5
Verified Homeowner
Port St. Lucie, on Dec 22, 2019

when their is a problem they take care of it right away by get the people who handle it.

5.0
Verified Homeowner
Port St. Lucie, on Dec 16, 2019

[name removed] kept us in the loop every step of the way.

4.2
Verified Homeowner
Port St. Lucie, on Dec 04, 2019

The people we worked with, quality of the home and speed of response to the small issues we did have after the closing.

4.8
Verified Homeowner
Port St. Lucie, on Dec 02, 2019

This is difficult to answer, the master care homeowner’s guide says “We will make sure that your new home is everything you dreamed it would be, that’s our responsibility. The representatives are not willing to go the distance to satisfy me as a new homeowner. They are not meeting our expectations.

3.6
Verified Homeowner
Port St. Lucie, on Dec 01, 2019

extremely prompt response from any issue I had. Something I never experienced in previous new home construction.

5.0
Verified Homeowner
Port St. Lucie, on Nov 30, 2019

Great builder

5.0
Verified Homeowner
Port St. Lucie, on Nov 25, 2019

The house is beautiful.

4.6
Verified Homeowner
Port St. Lucie, on Nov 23, 2019

[name removed] is a great superintendent, He make the home owner his top priority

5.0
Verified Homeowner
Port St. Lucie, on Nov 08, 2019

The 12 month home warranty

4.8
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

When we have called someone comes out

4.7
Verified Homeowner
Port St. Lucie, on Oct 23, 2019

I have been very happy with the help I have received, when needed. [removed] has been particularly good. Thank you all

5.0
Verified Homeowner
Port St. Lucie, on Oct 02, 2019

Very thorough & profesdional

4.7
Verified Homeowner
Port St. Lucie, on Sep 29, 2019

How quickly they respond to any concerns I have.

5.0
Verified Homeowner
Port St. Lucie, on Sep 27, 2019

Quality home with great customer service.

4.6
Verified Homeowner
Port St. Lucie, on Sep 25, 2019

[translated from CY] 6 mo and 1 per cosultation.

4.1
Verified Homeowner
Port St. Lucie, on Sep 13, 2019

They have been very professional, curious and willing to solve the issue

4.8
Verified Homeowner
Port St. Lucie, on Aug 31, 2019

For the price I feel you get a wonderful home. The supervisors were very helpful understanding. There are a few things they will be completed within the next couple of weeks. all i all very happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 30, 2019

He was always available

4.4
Verified Homeowner
Port St. Lucie, on Aug 28, 2019

[translated from FR] Very good relationship with saleswoman [removed] and superintendent [removed] really wanted us to understand everything ??????

5.0
Verified Homeowner
Port St. Lucie, on Aug 27, 2019

My superintendent, [removed], is outstanding

4.3
Verified Homeowner
Port St. Lucie, on Aug 18, 2019

Great customer service. When I called regarding an issue, an appointment was promptly made and the issue resolved

4.7
Verified Homeowner
Port St. Lucie, on Aug 13, 2019

The builder always responded to any problem I had and tried to make me happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I loved the salesperson [removed], was excellent, patient, quality of the materials was very good. We did not have many complaints or items that needed to be fixed.

4.1
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

It was a smooth experience with no drama

4.0
Verified Homeowner
Port St. Lucie, on Jul 19, 2019

[removed] has been on top of getting the final items form my walk thru from in the beginning of December six month mark. Two other representatives previous reps from Minto, ( [removed] ) talked down to me and always had false promises. Mr [removed] was the only one that truly cares about the buyer and sees that the corrections through. He follows up to ensure satisfaction. With the commitment from [removed], I would definitely recommend Minto.

5.0
Verified Homeowner
Port St. Lucie, on Jul 17, 2019

so far fixed every item on my punch list

5.0
Verified Homeowner
Port St. Lucie, on Jul 15, 2019

Im very happy with the quality of my home and the support I have received

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

[removed] was always there when I had any questions or concerns.

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

People have all been very helpful, very professional, and have cared about the issue and the outcome. All have been very friendly throughout the process.

5.0
Verified Homeowner
Port St. Lucie, on Jul 11, 2019

Most issues have been resolved very quickly

4.4
Verified Homeowner
Port St. Lucie, on Jul 08, 2019

[translated from ES] Quick response to correct small construction details, such as door adjustments and paint details.

5.0
Verified Homeowner
Port St. Lucie, on Jul 03, 2019

Builder adhere to a schedule and deliver on time

4.2
Verified Homeowner
Port St. Lucie, on Jul 02, 2019

There is an obvious desire to correct any areas of complaint

5.0
Verified Homeowner
Port St. Lucie, on Jun 28, 2019

Very reliable

5.0
Verified Homeowner
Port St. Lucie, on Jun 25, 2019

Attentive service

5.0
Verified Homeowner
Port St. Lucie, on Jun 22, 2019

The two issues I have had have been resolved. The small issue I have is the paint in the garage is peeling where the garage door lands on. Minnto came out and repainted the garage and it is still peeling.

5.0
Verified Homeowner
Port St. Lucie, on Jun 20, 2019

Quick response time

5.0
Verified Homeowner
Port St. Lucie, on Jun 06, 2019

Moving to a new house is both physically and emotionally difficult. Knowing that Minto is holding itself accountable and willing to make periodic inspections talk to the home owner regarding issues that need to be addressed takes away a bit of the stress.

4.4
Verified Homeowner
Port St. Lucie, on Jan 08, 2019

No high preasure in choosing our options. Great communication between [removed] and us.

5.0
Verified Homeowner
Port St. Lucie, on Dec 29, 2018

True concern of the seller [removed] and [removed] during the building process and followups after move-in. Truly a professional team.

4.9
Verified Homeowner
Port St. Lucie, on Dec 18, 2018

[removed]'s (1) responsiveness to us and (2)amazing ability to get things done.

4.8
Verified Homeowner
Port St. Lucie, on Dec 16, 2018

Continuous visual updates on the construction process. Minto's availability and responsiveness to questions.

4.6
Verified Homeowner
Port St. Lucie, on Dec 12, 2018

The professional manner in which the Sales [removed] and the Construction team communicated with us. They delivered all that was promised

5.0
Verified Homeowner
Port St. Lucie, on Dec 09, 2018

Sales staff and building superintendent

3.9
Verified Homeowner
Port St. Lucie, on Dec 05, 2018

[removed] is by far a tremendous asset to your company. She is very professional, thorough, prompt and in addition, a very nice person. We are very impressed with her ability and willingness to contact our mortgage company when clarification was needed. She is very attentive to detail and communicates exceptionally well.

4.8
Verified Homeowner
Port St. Lucie, on Nov 29, 2018

I liked receiving updates during the construction process.

5.0
Verified Homeowner
Port St. Lucie, on Nov 29, 2018

Friendly competent staff

5.0
Verified Homeowner
Port St. Lucie, on Nov 25, 2018

well informed on progress

4.7
Verified Homeowner
Port St. Lucie, on Nov 24, 2018

The communication and pictures of the progress of our home. Thanks

5.0
Verified Homeowner
Port St. Lucie, on Nov 18, 2018

[removed] was always helpful and pleasant. He helped to make this a positive experience

4.9
Verified Homeowner
Port St. Lucie, on Nov 12, 2018

Liked every aspect of the purchase experience. [removed] was patient and answered all our questions and was very helpful in decorating ideas. we were always greeted by a friendly smile and hello, whenever we went to the office. [removed] was fantastic! answered all our questions we e mailed to him right away, always prompt to our meetings and was very patient and helpful when we asked any questions about the building of our house. He really made us feel special and he came through with every promise he made to us.

4.8
Verified Homeowner
Port St. Lucie, on Nov 12, 2018

[translated from FR] The people who take care of us calm and patient

5.0
Verified Homeowner
Port St. Lucie, on Nov 10, 2018

All was completed with no personal visitations by me.

4.9
Verified Homeowner
Port St. Lucie, on Nov 09, 2018

[removed] and her staff were always ready to answer my questions. [removed] is very insightful, and always willing to help. He has made my purchasing experience delightful. I was kept informed throughout the whole process

4.9
Verified Homeowner
Port St. Lucie, on Oct 27, 2018

Minto answered all of our questions in a timely manner. They were truthful and complete in all matters. [removed] was most professional and concerned for our we

4.7
Verified Homeowner
Port St. Lucie, on Oct 23, 2018

maryjo melissa and john were all stellar. the whole process was a pleasure. the follow up was also prompt on minor items found during the walk through and closing

5.0
Verified Homeowner
Port St. Lucie, on Oct 22, 2018

Sales, design, and construction updates were all top notch

4.4
Verified Homeowner
Port St. Lucie, on Oct 18, 2018

[removed] was attentive very helpful, courteous and knowledgeable. She also took the time to help us make the decission to purchase our home and pick out the location of our home. [removed] at the design center took the time to go over every possible option and was helpful selecting all of our options. [removed] the Project Manager also spent the time necessary to explain how the home was being constructed during the construction and at the final walk thru took time to explain how all of the electrical, mechanical and plumbing operates. [removed] was also there with [removed] from Master Care and today all of the small deficiency’s were taken care of. We were thoroughly happy with our new home buying experiance.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Jan 08, 2019

No high preasure in choosing our options. Great communication between [removed] and us.

5.0
Verified Homeowner
Port St. Lucie, on Dec 29, 2018

True concern of the seller [removed] and [removed] during the building process and followups after move-in. Truly a professional team.

4.9
Verified Homeowner
Port St. Lucie, on Dec 18, 2018

[removed]'s (1) responsiveness to us and (2)amazing ability to get things done.

4.8
Verified Homeowner
Port St. Lucie, on Dec 16, 2018

Continuous visual updates on the construction process. Minto's availability and responsiveness to questions.

4.6
Verified Homeowner
Port St. Lucie, on Dec 12, 2018

The professional manner in which the Sales [removed] and the Construction team communicated with us. They delivered all that was promised

5.0
Verified Homeowner
Port St. Lucie, on Dec 09, 2018

Sales staff and building superintendent

3.9
Verified Homeowner
Port St. Lucie, on Dec 05, 2018

[removed] is by far a tremendous asset to your company. She is very professional, thorough, prompt and in addition, a very nice person. We are very impressed with her ability and willingness to contact our mortgage company when clarification was needed. She is very attentive to detail and communicates exceptionally well.

4.8
Verified Homeowner
Port St. Lucie, on Nov 29, 2018

I liked receiving updates during the construction process.

5.0
Verified Homeowner
Port St. Lucie, on Nov 29, 2018

Friendly competent staff

5.0
Verified Homeowner
Port St. Lucie, on Nov 25, 2018

well informed on progress

4.7
Verified Homeowner
Port St. Lucie, on Nov 24, 2018

The communication and pictures of the progress of our home. Thanks

5.0
Verified Homeowner
Port St. Lucie, on Nov 18, 2018

[removed] was always helpful and pleasant. He helped to make this a positive experience

4.9
Verified Homeowner
Port St. Lucie, on Nov 12, 2018

Liked every aspect of the purchase experience. [removed] was patient and answered all our questions and was very helpful in decorating ideas. we were always greeted by a friendly smile and hello, whenever we went to the office. [removed] was fantastic! answered all our questions we e mailed to him right away, always prompt to our meetings and was very patient and helpful when we asked any questions about the building of our house. He really made us feel special and he came through with every promise he made to us.

4.8
Verified Homeowner
Port St. Lucie, on Nov 12, 2018

[translated from FR] The people who take care of us calm and patient

5.0
Verified Homeowner
Port St. Lucie, on Nov 10, 2018

All was completed with no personal visitations by me.

4.9
Verified Homeowner
Port St. Lucie, on Nov 09, 2018

[removed] and her staff were always ready to answer my questions. [removed] is very insightful, and always willing to help. He has made my purchasing experience delightful. I was kept informed throughout the whole process

4.9
Verified Homeowner
Port St. Lucie, on Oct 27, 2018

Minto answered all of our questions in a timely manner. They were truthful and complete in all matters. [removed] was most professional and concerned for our we

4.7
Verified Homeowner
Port St. Lucie, on Oct 23, 2018

maryjo melissa and john were all stellar. the whole process was a pleasure. the follow up was also prompt on minor items found during the walk through and closing

5.0
Verified Homeowner
Port St. Lucie, on Oct 22, 2018

Sales, design, and construction updates were all top notch

4.4
Verified Homeowner
Port St. Lucie, on Oct 18, 2018

[removed] was attentive very helpful, courteous and knowledgeable. She also took the time to help us make the decission to purchase our home and pick out the location of our home. [removed] at the design center took the time to go over every possible option and was helpful selecting all of our options. [removed] the Project Manager also spent the time necessary to explain how the home was being constructed during the construction and at the final walk thru took time to explain how all of the electrical, mechanical and plumbing operates. [removed] was also there with [removed] from Master Care and today all of the small deficiency’s were taken care of. We were thoroughly happy with our new home buying experiance.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Jan 14, 2020

Fast courteous service

5.0
Verified Homeowner
Port St. Lucie, on Dec 28, 2019

[name removed] did a good job coordinating various trades involved in each repair. They made sure issues were completely resolved when quick fixes were not acceptable.

4.5
Verified Homeowner
Port St. Lucie, on Dec 22, 2019

when their is a problem they take care of it right away by get the people who handle it.

5.0
Verified Homeowner
Port St. Lucie, on Dec 02, 2019

This is difficult to answer, the master care homeowner’s guide says “We will make sure that your new home is everything you dreamed it would be, that’s our responsibility. The representatives are not willing to go the distance to satisfy me as a new homeowner. They are not meeting our expectations.

3.6
Verified Homeowner
Port St. Lucie, on Nov 08, 2019

The 12 month home warranty

4.8
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

When we have called someone comes out

4.7
Verified Homeowner
Port St. Lucie, on Oct 23, 2019

I have been very happy with the help I have received, when needed. [removed] has been particularly good. Thank you all

5.0
Verified Homeowner
Port St. Lucie, on Sep 29, 2019

How quickly they respond to any concerns I have.

5.0
Verified Homeowner
Port St. Lucie, on Jul 19, 2019

[removed] has been on top of getting the final items form my walk thru from in the beginning of December six month mark. Two other representatives previous reps from Minto, ( [removed] ) talked down to me and always had false promises. Mr [removed] was the only one that truly cares about the buyer and sees that the corrections through. He follows up to ensure satisfaction. With the commitment from [removed], I would definitely recommend Minto.

5.0
Verified Homeowner
Port St. Lucie, on Jul 17, 2019

so far fixed every item on my punch list

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

[removed] was always there when I had any questions or concerns.

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

People have all been very helpful, very professional, and have cared about the issue and the outcome. All have been very friendly throughout the process.

5.0
Verified Homeowner
Port St. Lucie, on Jul 11, 2019

Most issues have been resolved very quickly

4.4
Verified Homeowner
Port St. Lucie, on Jul 08, 2019

[translated from ES] Quick response to correct small construction details, such as door adjustments and paint details.

5.0
Verified Homeowner
Port St. Lucie, on Jul 02, 2019

There is an obvious desire to correct any areas of complaint

5.0
Verified Homeowner
Port St. Lucie, on Jun 28, 2019

Very reliable

5.0
Verified Homeowner
Port St. Lucie, on Jun 25, 2019

Attentive service

5.0
Verified Homeowner
Port St. Lucie, on Jun 22, 2019

The two issues I have had have been resolved. The small issue I have is the paint in the garage is peeling where the garage door lands on. Minnto came out and repainted the garage and it is still peeling.

5.0
Verified Homeowner
Port St. Lucie, on Jun 20, 2019

Quick response time

5.0
Verified Homeowner
Port St. Lucie, on Jun 06, 2019

Moving to a new house is both physically and emotionally difficult. Knowing that Minto is holding itself accountable and willing to make periodic inspections talk to the home owner regarding issues that need to be addressed takes away a bit of the stress.

4.4
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Port St. Lucie, on Dec 16, 2019

[name removed] kept us in the loop every step of the way.

4.2
Verified Homeowner
Port St. Lucie, on Dec 04, 2019

The people we worked with, quality of the home and speed of response to the small issues we did have after the closing.

4.8
Verified Homeowner
Port St. Lucie, on Dec 01, 2019

extremely prompt response from any issue I had. Something I never experienced in previous new home construction.

5.0
Verified Homeowner
Port St. Lucie, on Nov 30, 2019

Great builder

5.0
Verified Homeowner
Port St. Lucie, on Nov 25, 2019

The house is beautiful.

4.6
Verified Homeowner
Port St. Lucie, on Nov 23, 2019

[name removed] is a great superintendent, He make the home owner his top priority

5.0
Verified Homeowner
Port St. Lucie, on Oct 02, 2019

Very thorough & profesdional

4.7
Verified Homeowner
Port St. Lucie, on Sep 27, 2019

Quality home with great customer service.

4.6
Verified Homeowner
Port St. Lucie, on Sep 25, 2019

[translated from CY] 6 mo and 1 per cosultation.

4.1
Verified Homeowner
Port St. Lucie, on Sep 13, 2019

They have been very professional, curious and willing to solve the issue

4.8
Verified Homeowner
Port St. Lucie, on Aug 31, 2019

For the price I feel you get a wonderful home. The supervisors were very helpful understanding. There are a few things they will be completed within the next couple of weeks. all i all very happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 30, 2019

He was always available

4.4
Verified Homeowner
Port St. Lucie, on Aug 28, 2019

[translated from FR] Very good relationship with saleswoman [removed] and superintendent [removed] really wanted us to understand everything ??????

5.0
Verified Homeowner
Port St. Lucie, on Aug 27, 2019

My superintendent, [removed], is outstanding

4.3
Verified Homeowner
Port St. Lucie, on Aug 18, 2019

Great customer service. When I called regarding an issue, an appointment was promptly made and the issue resolved

4.7
Verified Homeowner
Port St. Lucie, on Aug 13, 2019

The builder always responded to any problem I had and tried to make me happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I loved the salesperson [removed], was excellent, patient, quality of the materials was very good. We did not have many complaints or items that needed to be fixed.

4.1
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

It was a smooth experience with no drama

4.0
Verified Homeowner
Port St. Lucie, on Jul 15, 2019

Im very happy with the quality of my home and the support I have received

5.0
Verified Homeowner
Port St. Lucie, on Jul 03, 2019

Builder adhere to a schedule and deliver on time

4.2
Verified Homeowner