Top Homebuilder Ratings & Reviews

Minto Communities - USA

Lake Park

344 Homeowner Reviews Completed May 2018 - Nov 19

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.9

Home Personalization Experience

4.8

Lender Experience

4.4

Construction Experience

4.8

Customer Care Experience

4.9

Home Readiness

4.6

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Port St. Lucie, on Nov 08, 2019

The 12 month home warranty

4.8
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

When we have called someone comes out

4.7
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

Regular updates and quick response time

5.0
Verified Homeowner
Port St. Lucie, on Nov 03, 2019

I loved the way [removed] always kept me updated on the progress of my home! Always sending me great pictures and ALWAYS telling me to contact him with any concerns on the building of it!

5.0
Verified Homeowner
Port St. Lucie, on Oct 31, 2019

Working with sales office agent [removed] and our building manager [removed]. Both were a pleasure to work with and made the experience work smoothly

5.0
Verified Homeowner
Port St. Lucie, on Oct 28, 2019

Good and frequent communication

5.0
Verified Homeowner
Port St. Lucie, on Oct 26, 2019

[removed] was very detailed and precise when explaining prices. She knew I was interested in the lot I purchased, and pushed for it to be released earlier than the projected time for me. She met with me many times before I decided to buy. [removed], the building supervisor also walked me through every step and answered all questions, took frequent pictures and guided me through the building process. I have never built a new home,and had little knowledge of the process but learned through [removed] every step of the way. Both were so friendly and a pleasure to work with. Both , no matter how busy they were, always took time to answer all of my questions and address my concerns.

5.0
Verified Homeowner
Port St. Lucie, on Oct 23, 2019

I have been very happy with the help I have received, when needed. [removed] has been particularly good. Thank you all

5.0
Verified Homeowner
Port St. Lucie, on Oct 21, 2019

When ever we had a question , it was answered in a very timely manner. This was so important to us and it will always will be.

5.0
Verified Homeowner
Port St. Lucie, on Oct 15, 2019

Professionalism and caring attitude of [removed] and also the sales staff involved .

5.0
Verified Homeowner
Port St. Lucie, on Oct 13, 2019

The willingness and helpfulness for anything we asked [removed], general contractor and crew. The closing process was good considering we did most of it online. The closing went very smoothly. [removed] helped us all along the way.. all in all it was an easy transition. We thank your crew and appreciate all their expertise.

5.0
Verified Homeowner
Port St. Lucie, on Oct 11, 2019

How well everything was handled,

5.0
Verified Homeowner
Port St. Lucie, on Oct 08, 2019

They kept me updated all the time with pictures on the progress of my home.

5.0
Verified Homeowner
Port St. Lucie, on Oct 05, 2019

The timely and frequent updates from our superintendent [removed]. Also the fact that multiple inspections took place during the building process reassuring us of quality control.

5.0
Verified Homeowner
Port St. Lucie, on Oct 02, 2019

Very thorough & profesdional

4.7
Verified Homeowner
Port St. Lucie, on Oct 01, 2019

seeing it to progress to the beautiful home

4.7
Verified Homeowner
Port St. Lucie, on Sep 29, 2019

How quickly they respond to any concerns I have.

5.0
Verified Homeowner
Port St. Lucie, on Sep 28, 2019

We were in contact with our builder for each phase of building our home. We were able to choose most of the upgrades. There were a few things regarding HOA Fees that were not made clear to us. We are 100% Satisfied with our home. [removed] did a super job and couldn’t have been nicer and explain everything.

5.0
Verified Homeowner
Port St. Lucie, on Sep 27, 2019

Quality home with great customer service.

4.6
Verified Homeowner
Port St. Lucie, on Sep 25, 2019

[translated from CY] 6 mo and 1 per cosultation.

4.1
Verified Homeowner
Port St. Lucie, on Sep 13, 2019

They have been very professional, curious and willing to solve the issue

4.8
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

[removed] and [removed] have been a joy to work with. There follow through and professional persona were more than anyone can hope to have. They have made my move in experience flawless.

5.0
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

The community, aura

5.0
Verified Homeowner
Port St. Lucie, on Sep 01, 2019

Offers to help whenever we needed it and following through with their offer

5.0
Verified Homeowner
Port St. Lucie, on Aug 31, 2019

For the price I feel you get a wonderful home. The supervisors were very helpful understanding. There are a few things they will be completed within the next couple of weeks. all i all very happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 30, 2019

He was always available

4.4
Verified Homeowner
Port St. Lucie, on Aug 28, 2019

[translated from FR] Very good relationship with saleswoman [removed] and superintendent [removed] really wanted us to understand everything ??????

5.0
Verified Homeowner
Port St. Lucie, on Aug 27, 2019

My superintendent, [removed], is outstanding

4.3
Verified Homeowner
Port St. Lucie, on Aug 18, 2019

Great customer service. When I called regarding an issue, an appointment was promptly made and the issue resolved

4.7
Verified Homeowner
Port St. Lucie, on Aug 13, 2019

The builder always responded to any problem I had and tried to make me happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 06, 2019

everyone we dealt with was very informative and helped us along the way. Always answered any questions we had without hesitation. I tell everyone about our wonderful experience.

5.0
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I loved the salesperson [removed], was excellent, patient, quality of the materials was very good. We did not have many complaints or items that needed to be fixed.

4.1
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I took advantage of the stay and play. As a result I chose a different model than I had originally planned on buying. Staying in the unit made all the difference.

5.0
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

Easy communication with everyone involved. Friendly staff that took the time to meet with us and make sure our needs were met.

5.0
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

Frequent status and pictures from the building supervisor. He was always available to answer questions.

4.9
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

It was a smooth experience with no drama

4.0
Verified Homeowner
Port St. Lucie, on Jul 19, 2019

[removed] has been on top of getting the final items form my walk thru from in the beginning of December six month mark. Two other representatives previous reps from Minto, ( [removed] ) talked down to me and always had false promises. Mr [removed] was the only one that truly cares about the buyer and sees that the corrections through. He follows up to ensure satisfaction. With the commitment from [removed], I would definitely recommend Minto.

5.0
Verified Homeowner
Port St. Lucie, on Jul 17, 2019

so far fixed every item on my punch list

5.0
Verified Homeowner
Port St. Lucie, on Jul 15, 2019

Im very happy with the quality of my home and the support I have received

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

[removed] was always there when I had any questions or concerns.

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

People have all been very helpful, very professional, and have cared about the issue and the outcome. All have been very friendly throughout the process.

5.0
Verified Homeowner
Port St. Lucie, on Jul 11, 2019

Most issues have been resolved very quickly

4.4
Verified Homeowner
Port St. Lucie, on Jul 08, 2019

[translated from ES] Quick response to correct small construction details, such as door adjustments and paint details.

5.0
Verified Homeowner
Port St. Lucie, on Jul 03, 2019

Builder adhere to a schedule and deliver on time

4.2
Verified Homeowner
Port St. Lucie, on Jul 02, 2019

There is an obvious desire to correct any areas of complaint

5.0
Verified Homeowner
Port St. Lucie, on Jun 28, 2019

Very reliable

5.0
Verified Homeowner
Port St. Lucie, on Jun 25, 2019

Attentive service

5.0
Verified Homeowner
Port St. Lucie, on Jun 24, 2019

Very professional, quality builder, default options on cabinets and tile were quality items. Problems that were identified were resolved in a timely fashion.

4.9
Verified Homeowner
Port St. Lucie, on Jun 22, 2019

The two issues I have had have been resolved. The small issue I have is the paint in the garage is peeling where the garage door lands on. Minnto came out and repainted the garage and it is still peeling.

5.0
Verified Homeowner
Port St. Lucie, on Jun 20, 2019

Quick response time

5.0
Verified Homeowner
Port St. Lucie, on Jun 06, 2019

Moving to a new house is both physically and emotionally difficult. Knowing that Minto is holding itself accountable and willing to make periodic inspections talk to the home owner regarding issues that need to be addressed takes away a bit of the stress.

4.4
Verified Homeowner
Port St. Lucie, on May 31, 2019

Generally very responsve

5.0
Verified Homeowner
Port St. Lucie, on May 03, 2019

The thoroughness, expertise and promptness [removed] displays while addressing our concerns. Also the fact that Minto addressed our concerns in a timely manner well after our closing.

5.0
Verified Homeowner
Port St. Lucie, on Apr 25, 2019

Always resposive to issues.

5.0
Verified Homeowner
Port St. Lucie, on Apr 20, 2019

Customer service is prompt and courteous

5.0
Verified Homeowner
Port St. Lucie, on Mar 16, 2019

I HAVE already recommended and two families have purchased here due to my referral. What I like best is that they check and for the most part, TAKE CARE of whatever issue there is. In my home, minor items are taken care of by us, but the ONLY thing that really kills my joy, is the quality of the Granite i chose for the Master Bath. We purchased Quartz for Kitchen and Guest bath and I LOVE it, but the Granite is all stained and looks horrible after just one year. I'm waiting to see if Minto will help with that

4.3
Verified Homeowner
Port St. Lucie, on Feb 14, 2019

Attention to detail.

4.9
Verified Homeowner
Port St. Lucie, on Jan 23, 2019

No issues

4.4
Verified Homeowner
Port St. Lucie, on Dec 20, 2018

Second question is not applicable. I bought my home after it was built, I had no choices.

4.9
Verified Homeowner
Port St. Lucie, on Dec 01, 2018

Build my house on time and I’m happy with results.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Port St. Lucie, on Nov 05, 2019

Regular updates and quick response time

5.0
Verified Homeowner
Port St. Lucie, on Nov 03, 2019

I loved the way [removed] always kept me updated on the progress of my home! Always sending me great pictures and ALWAYS telling me to contact him with any concerns on the building of it!

5.0
Verified Homeowner
Port St. Lucie, on Oct 31, 2019

Working with sales office agent [removed] and our building manager [removed]. Both were a pleasure to work with and made the experience work smoothly

5.0
Verified Homeowner
Port St. Lucie, on Oct 28, 2019

Good and frequent communication

5.0
Verified Homeowner
Port St. Lucie, on Oct 26, 2019

[removed] was very detailed and precise when explaining prices. She knew I was interested in the lot I purchased, and pushed for it to be released earlier than the projected time for me. She met with me many times before I decided to buy. [removed], the building supervisor also walked me through every step and answered all questions, took frequent pictures and guided me through the building process. I have never built a new home,and had little knowledge of the process but learned through [removed] every step of the way. Both were so friendly and a pleasure to work with. Both , no matter how busy they were, always took time to answer all of my questions and address my concerns.

5.0
Verified Homeowner
Port St. Lucie, on Oct 21, 2019

When ever we had a question , it was answered in a very timely manner. This was so important to us and it will always will be.

5.0
Verified Homeowner
Port St. Lucie, on Oct 15, 2019

Professionalism and caring attitude of [removed] and also the sales staff involved .

5.0
Verified Homeowner
Port St. Lucie, on Oct 13, 2019

The willingness and helpfulness for anything we asked [removed], general contractor and crew. The closing process was good considering we did most of it online. The closing went very smoothly. [removed] helped us all along the way.. all in all it was an easy transition. We thank your crew and appreciate all their expertise.

5.0
Verified Homeowner
Port St. Lucie, on Oct 11, 2019

How well everything was handled,

5.0
Verified Homeowner
Port St. Lucie, on Oct 08, 2019

They kept me updated all the time with pictures on the progress of my home.

5.0
Verified Homeowner
Port St. Lucie, on Oct 05, 2019

The timely and frequent updates from our superintendent [removed]. Also the fact that multiple inspections took place during the building process reassuring us of quality control.

5.0
Verified Homeowner
Port St. Lucie, on Oct 01, 2019

seeing it to progress to the beautiful home

4.7
Verified Homeowner
Port St. Lucie, on Sep 28, 2019

We were in contact with our builder for each phase of building our home. We were able to choose most of the upgrades. There were a few things regarding HOA Fees that were not made clear to us. We are 100% Satisfied with our home. [removed] did a super job and couldn’t have been nicer and explain everything.

5.0
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

[removed] and [removed] have been a joy to work with. There follow through and professional persona were more than anyone can hope to have. They have made my move in experience flawless.

5.0
Verified Homeowner
Port St. Lucie, on Sep 09, 2019

The community, aura

5.0
Verified Homeowner
Port St. Lucie, on Sep 01, 2019

Offers to help whenever we needed it and following through with their offer

5.0
Verified Homeowner
Port St. Lucie, on Aug 06, 2019

everyone we dealt with was very informative and helped us along the way. Always answered any questions we had without hesitation. I tell everyone about our wonderful experience.

5.0
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I took advantage of the stay and play. As a result I chose a different model than I had originally planned on buying. Staying in the unit made all the difference.

5.0
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

Easy communication with everyone involved. Friendly staff that took the time to meet with us and make sure our needs were met.

5.0
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

Frequent status and pictures from the building supervisor. He was always available to answer questions.

4.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Port St. Lucie, on Nov 08, 2019

The 12 month home warranty

4.8
Verified Homeowner
Port St. Lucie, on Nov 05, 2019

When we have called someone comes out

4.7
Verified Homeowner
Port St. Lucie, on Oct 23, 2019

I have been very happy with the help I have received, when needed. [removed] has been particularly good. Thank you all

5.0
Verified Homeowner
Port St. Lucie, on Sep 29, 2019

How quickly they respond to any concerns I have.

5.0
Verified Homeowner
Port St. Lucie, on Jul 19, 2019

[removed] has been on top of getting the final items form my walk thru from in the beginning of December six month mark. Two other representatives previous reps from Minto, ( [removed] ) talked down to me and always had false promises. Mr [removed] was the only one that truly cares about the buyer and sees that the corrections through. He follows up to ensure satisfaction. With the commitment from [removed], I would definitely recommend Minto.

5.0
Verified Homeowner
Port St. Lucie, on Jul 17, 2019

so far fixed every item on my punch list

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

[removed] was always there when I had any questions or concerns.

5.0
Verified Homeowner
Port St. Lucie, on Jul 12, 2019

People have all been very helpful, very professional, and have cared about the issue and the outcome. All have been very friendly throughout the process.

5.0
Verified Homeowner
Port St. Lucie, on Jul 11, 2019

Most issues have been resolved very quickly

4.4
Verified Homeowner
Port St. Lucie, on Jul 08, 2019

[translated from ES] Quick response to correct small construction details, such as door adjustments and paint details.

5.0
Verified Homeowner
Port St. Lucie, on Jul 02, 2019

There is an obvious desire to correct any areas of complaint

5.0
Verified Homeowner
Port St. Lucie, on Jun 28, 2019

Very reliable

5.0
Verified Homeowner
Port St. Lucie, on Jun 25, 2019

Attentive service

5.0
Verified Homeowner
Port St. Lucie, on Jun 22, 2019

The two issues I have had have been resolved. The small issue I have is the paint in the garage is peeling where the garage door lands on. Minnto came out and repainted the garage and it is still peeling.

5.0
Verified Homeowner
Port St. Lucie, on Jun 20, 2019

Quick response time

5.0
Verified Homeowner
Port St. Lucie, on Jun 06, 2019

Moving to a new house is both physically and emotionally difficult. Knowing that Minto is holding itself accountable and willing to make periodic inspections talk to the home owner regarding issues that need to be addressed takes away a bit of the stress.

4.4
Verified Homeowner
Port St. Lucie, on May 31, 2019

Generally very responsve

5.0
Verified Homeowner
Port St. Lucie, on May 03, 2019

The thoroughness, expertise and promptness [removed] displays while addressing our concerns. Also the fact that Minto addressed our concerns in a timely manner well after our closing.

5.0
Verified Homeowner
Port St. Lucie, on Apr 25, 2019

Always resposive to issues.

5.0
Verified Homeowner
Port St. Lucie, on Apr 20, 2019

Customer service is prompt and courteous

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Port St. Lucie, on Oct 02, 2019

Very thorough & profesdional

4.7
Verified Homeowner
Port St. Lucie, on Sep 27, 2019

Quality home with great customer service.

4.6
Verified Homeowner
Port St. Lucie, on Sep 25, 2019

[translated from CY] 6 mo and 1 per cosultation.

4.1
Verified Homeowner
Port St. Lucie, on Sep 13, 2019

They have been very professional, curious and willing to solve the issue

4.8
Verified Homeowner
Port St. Lucie, on Aug 31, 2019

For the price I feel you get a wonderful home. The supervisors were very helpful understanding. There are a few things they will be completed within the next couple of weeks. all i all very happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 30, 2019

He was always available

4.4
Verified Homeowner
Port St. Lucie, on Aug 28, 2019

[translated from FR] Very good relationship with saleswoman [removed] and superintendent [removed] really wanted us to understand everything ??????

5.0
Verified Homeowner
Port St. Lucie, on Aug 27, 2019

My superintendent, [removed], is outstanding

4.3
Verified Homeowner
Port St. Lucie, on Aug 18, 2019

Great customer service. When I called regarding an issue, an appointment was promptly made and the issue resolved

4.7
Verified Homeowner
Port St. Lucie, on Aug 13, 2019

The builder always responded to any problem I had and tried to make me happy.

4.8
Verified Homeowner
Port St. Lucie, on Aug 01, 2019

I loved the salesperson [removed], was excellent, patient, quality of the materials was very good. We did not have many complaints or items that needed to be fixed.

4.1
Verified Homeowner
Port St. Lucie, on Jul 29, 2019

It was a smooth experience with no drama

4.0
Verified Homeowner
Port St. Lucie, on Jul 15, 2019

Im very happy with the quality of my home and the support I have received

5.0
Verified Homeowner
Port St. Lucie, on Jul 03, 2019

Builder adhere to a schedule and deliver on time

4.2
Verified Homeowner
Port St. Lucie, on Jun 24, 2019

Very professional, quality builder, default options on cabinets and tile were quality items. Problems that were identified were resolved in a timely fashion.

4.9
Verified Homeowner
Port St. Lucie, on Mar 16, 2019

I HAVE already recommended and two families have purchased here due to my referral. What I like best is that they check and for the most part, TAKE CARE of whatever issue there is. In my home, minor items are taken care of by us, but the ONLY thing that really kills my joy, is the quality of the Granite i chose for the Master Bath. We purchased Quartz for Kitchen and Guest bath and I LOVE it, but the Granite is all stained and looks horrible after just one year. I'm waiting to see if Minto will help with that

4.3
Verified Homeowner
Port St. Lucie, on Feb 14, 2019

Attention to detail.

4.9
Verified Homeowner
Port St. Lucie, on Jan 23, 2019

No issues

4.4
Verified Homeowner
Port St. Lucie, on Dec 20, 2018

Second question is not applicable. I bought my home after it was built, I had no choices.

4.9
Verified Homeowner
Port St. Lucie, on Dec 01, 2018

Build my house on time and I’m happy with results.

5.0
Verified Homeowner