Top Homebuilder Ratings & Reviews

Minto Communities - USA

Sun City

94 Homeowner Reviews Completed Jul 2018 - Jan 20

Overall Satisfaction

4.4
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.8

Home Personalization Experience

4.8

Lender Experience

4.3

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Sun City Center, on Feb 22, 2017

Excellent communication

5.0
Verified Homeowner
Sun City Center, on Feb 03, 2017

Great builder, good service.

5.0
Verified Homeowner
Sun City Center, on Jan 30, 2017

Quality of construction

5.0
Verified Homeowner
Sun City Center, on Jan 21, 2017

Issues with my garage floor and a land area in back of my house that I had to personally paid to have repaired

3.3
Verified Homeowner
Sun City Center, on Jan 21, 2017

Service from the beginning to the present

4.7
Verified Homeowner
Sun City Center, on Jan 17, 2017

The home builder listened to any questions or problems we brought to their attention and did their best to fix or explain the situation without delay.

4.6
Verified Homeowner
Sun City Center, on Dec 30, 2016

[removed] is great! While he was our contact, we felt like we were listened to, and we got quick action.

2.4
Verified Homeowner
Sun City Center, on Dec 18, 2016

People seemed to care that things get done right. [removed] an d sean have been great.

5.0
Verified Homeowner
Sun City Center, on Dec 17, 2016

Several items have needed repaired, or replaced such as door between house and garage, microwave door, panel on island , lanai door hinges etc.

5.0
Verified Homeowner
Sun City Center, on Dec 10, 2016

We have really appreciated the care and consideration we were shown by [removed]. Since we were living up North and could not be here for the building of our home, we counted on his phone calls and emails to keep us updated. Since we have lived in our home, we have found the customer care to be quick and efficient when a repair was needed.

5.0
Verified Homeowner
Sun City Center, on Nov 08, 2016

IT WOULD BE A 10 BUT I HAVE A CRACK IN THE GARAGE FLOOR. WAITING FOR THE SIX MONTH INSPECTION TO SHOW MINTO.

4.9
Verified Homeowner
Sun City Center, on Nov 05, 2016

Most things were fine; however, we had two major problems that had to be resolved (plumbing and slider) and I am not thrilled with the kitchen appliances.

4.7
Verified Homeowner
Sun City Center, on Oct 27, 2016

[removed] follow through

4.4
Verified Homeowner
Sun City Center, on Oct 15, 2016

There have been quite a number of items requiring re-adjustments

4.2
Verified Homeowner
Sun City Center, on Oct 02, 2016

Quality homes and good customer service.

5.0
Verified Homeowner
Sun City Center, on Sep 30, 2016

Quality

4.3
Verified Homeowner
Sun City Center, on Sep 30, 2016

completely disrespected by minto and its reps while being treated unfairly

2.9
Verified Homeowner
Sun City Center, on Sep 25, 2016

We have a good quality home and the Minto representatives and vendors have all be very responsive to our issues.

4.6
Verified Homeowner
Sun City Center, on Aug 28, 2016

Excellent quality, size and location for the price.

4.7
Verified Homeowner
Sun City Center, on Aug 20, 2016

Satisfied with our home

4.2
Verified Homeowner
Sun City Center, on Aug 13, 2016

Compared to other new homes we've purchased in the past - Minto is a much more complete builder.

4.2
Verified Homeowner
Sun City Center, on Jul 30, 2016

My home is very well built.

4.6
Verified Homeowner
Sun City Center, on Jul 14, 2016

The quality of the home, and the quick response from Minto when in need of service.

4.1
Verified Homeowner
Sun City Center, on Jul 05, 2016

Paint repairs were not completed. Scheduled repairs several times but no one showed up or rescheduled.

3.2
Verified Homeowner
Sun City Center, on Jul 01, 2016

We appreciate the attention to detail and the willingness to make things right that needed fixed.

5.0
Verified Homeowner
Sun City Center, on Jun 28, 2016

Many items, like a step down into the master shower, are not made for the 55+ aged people who can purchase in [removed].

4.0
Verified Homeowner
Sun City Center, on Jun 25, 2016

my builder was very knowledgeable and helped answer any questions I had.

4.4
Verified Homeowner
Sun City Center, on Jun 21, 2016

I would like for my family and friends the same quality of life I have.

5.0
Verified Homeowner
Sun City Center, on Jun 19, 2016

There is a drainage problem all houses are having and it seems Mintos should have addressed.

4.0
Verified Homeowner
Sun City Center, on Jun 17, 2016

Responsive to concerns in a timely manner

4.4
Verified Homeowner
Sun City Center, on Jun 10, 2016

My building superintendent, [removed], has consistently followed through on minor issues and exceeded my expectations.

4.1
Verified Homeowner
Sun City Center, on Jun 05, 2016

We have had 2 major issues but Minto has totally stood behind its product.

4.9
Verified Homeowner
Sun City Center, on Apr 29, 2016

DISAPPOINTED IN QUALITY OF WORKMANSHIP AND ABILITY TO HAVE PROBLEMS ADDRESSED.I FEEL I AM ENTITLED TO A REFUND. 6 MONTHS IN AND STILL WAITING FOR WALK THRU ISSUES TO BE REMEDIED.

1.4
Verified Homeowner
Sun City Center, on Apr 27, 2016

Quality of the build.

4.5
Verified Homeowner
Sun City Center, on Apr 22, 2016

Good basic quality and level of materials is much better when compared to other builders.

5.0
Verified Homeowner
Sun City Center, on Apr 16, 2016

still have incomplete work.I think some areas they went cheap for the price and not enough flexability.

2.0
Verified Homeowner
Sun City Center, on Apr 08, 2016

customer service and quality of work.

5.0
Verified Homeowner
Sun City Center, on Mar 31, 2016

In this area Minto is top builder

2.8
Verified Homeowner
Sun City Center, on Mar 24, 2016

Builder took too much time to effect repairs do to unreliable contractors used by builder.

4.1
Verified Homeowner
Sun City Center, on Mar 21, 2016

The total package is greater than my expectations. I am assuming my issues will be resolved with the least amount of friction possible.

3.9
Verified Homeowner
Sun City Center, on Nov 12, 2014

Was referred to Minto by a client and friend, [removed] of [removed], who introduced us to [removed]. We viewed the model homes and really liked the "Montcido", but wanted a 3 BR home;[removed] showed us a "Newport model, under construction, which is the model we purchased. [removed] was very professional, informative and communicative thru the entire process, even after settlement; she gave us updates and pictures during the building process, which was much appreciated, as we were in MD. She even followed up after settlement to insure that any issues we had were being properly handled. [removed] is a true asset to Minto Homes!

5.0
Verified Homeowner
Sun City Center, on Oct 30, 2014

Everything was smooth - from the intial purchase and navigating through all of the choices (and thank you to the sales team for help in this area)- through to the actual build - which was FAR ahead of schedule!!! The house is beautiful! We LOVE it! It's not our first Minto home...that one was back in 1988 in Ottawa :)

4.8
Verified Homeowner
Sun City Center, on Oct 23, 2014

JR was extremely helpful throughout the purchase process. Since we live in Ohio, she sent frequent e-mail updates on the home's progress.

5.0
Verified Homeowner
Sun City Center, on Oct 11, 2014

Outstanding sales person!....[removed] Outstanding construction manager!...[removed]

5.0
Verified Homeowner
Sun City Center, on Oct 01, 2014

The builder has been exceptional in meeting with us and correcting details.

4.8
Verified Homeowner
Sun City Center, on Sep 21, 2014

The sales consultant, "[removed] [removed]" and the construction supervisor, "[removed]" went far beyond the norm to make our new "home" the house of our dreams. They were fantastic! You are so fortunate to have quality people like them.

5.0
Verified Homeowner
Sun City Center, on Sep 04, 2014

The builder finished early. He worked hard to finish our punch list quickly because we weren't staying at the new home long.

4.8
Verified Homeowner
Sun City Center, on Aug 28, 2014

[removed] went well above our expectations. This is the third home we have built and he was by far the best. His professionalism, attention to detail, expertise and sensitivity to the fact that we are in Massachusetts was wonderful. I would recommend him to anyone building a home there in sun cit center.

4.1
Verified Homeowner
Sun City Center, on Aug 14, 2014

Home was completed expediently and supervisor did a good job with punch out list

4.7
Verified Homeowner
Sun City Center, on Aug 12, 2014

Many of the contract options were not completed on the initial build, requiring contractors to return to complete. Secondary work was completed successfully, but required the coordination of appointments and multiple labor skills.

4.9
Verified Homeowner
Sun City Center, on Aug 08, 2014

[removed] always got back to us quickly on all matters and was attentive to all problems.

5.0
Verified Homeowner
Sun City Center, on Aug 07, 2014

We had minor issues that were attended diligently.

4.9
Verified Homeowner
Sun City Center, on Aug 04, 2014

Overall we are very pleased. Would like gutters and downspouts on back of Condo

4.9
Verified Homeowner
Sun City Center, on Jul 31, 2014

vERY NICE HOME IN A VERY NICE AREA. WE ARE VERY SATISFIED.

4.3
Verified Homeowner
Sun City Center, on Jul 28, 2014

Very satisfied with workmanship and amenities. Top quality.

4.6
Verified Homeowner
Sun City Center, on Jun 23, 2014

The end product is wonderful, and we love our home, but it was beyond frustrating for it to take 11 months from signing. [removed] with after-care was exceptional, and he had numerous problems to solve which should have been taken care of before we bought the house. Many mistakes were made because [removed] was over-stretched, and did not adequately supervise the subs on a daily basis. There were weeks that nothing was done on our house, and when there was work being done, mistakes were being made. [removed] solving problems turned our opinion of Minto entirely!

4.0
Verified Homeowner
Sun City Center, on Jun 11, 2014

We are very happy with the builder and the Minto staff. We did encounter a number of problems & issues. However those were all due to shoddy and lazy service on the part of some of the hired outside contractors.

5.0
Verified Homeowner
Sun City Center, on Jun 11, 2014

I presume by the word "builder" you mean the various people that work for Minto Homes from the receptionist and sales people at the front end to the people who do the "caulk" work on the home at the back end. You are lumping a lot of people into one category..some are great and some are not so great. So these questions are really not a fair assessment. Minto the "builder" ...the one who makes all of the money....would do well to get some better contractors to complete and finish his homes. But the people we deal with...the ones that have to clean up the mess that some of your contractors have made have been great! [removed], [removed] and [removed] have been wonderful to deal with...they deserve 10 plus.

4.9
Verified Homeowner
Sun City Center, on May 31, 2014

Completion of house was 2 1/2 months late spoiling an otherwise good experience because it led to expensive temporary living and delays in furniture deliveries

4.3
Verified Homeowner
Sun City Center, on May 30, 2014

He tried to correct any problems that I found

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Sun City Center, on Nov 12, 2014

Was referred to Minto by a client and friend, [removed] of [removed], who introduced us to [removed]. We viewed the model homes and really liked the "Montcido", but wanted a 3 BR home;[removed] showed us a "Newport model, under construction, which is the model we purchased. [removed] was very professional, informative and communicative thru the entire process, even after settlement; she gave us updates and pictures during the building process, which was much appreciated, as we were in MD. She even followed up after settlement to insure that any issues we had were being properly handled. [removed] is a true asset to Minto Homes!

5.0
Verified Homeowner
Sun City Center, on Oct 30, 2014

Everything was smooth - from the intial purchase and navigating through all of the choices (and thank you to the sales team for help in this area)- through to the actual build - which was FAR ahead of schedule!!! The house is beautiful! We LOVE it! It's not our first Minto home...that one was back in 1988 in Ottawa :)

4.8
Verified Homeowner
Sun City Center, on Oct 23, 2014

JR was extremely helpful throughout the purchase process. Since we live in Ohio, she sent frequent e-mail updates on the home's progress.

5.0
Verified Homeowner
Sun City Center, on Oct 11, 2014

Outstanding sales person!....[removed] Outstanding construction manager!...[removed]

5.0
Verified Homeowner
Sun City Center, on Oct 01, 2014

The builder has been exceptional in meeting with us and correcting details.

4.8
Verified Homeowner
Sun City Center, on Sep 21, 2014

The sales consultant, "[removed] [removed]" and the construction supervisor, "[removed]" went far beyond the norm to make our new "home" the house of our dreams. They were fantastic! You are so fortunate to have quality people like them.

5.0
Verified Homeowner
Sun City Center, on Sep 04, 2014

The builder finished early. He worked hard to finish our punch list quickly because we weren't staying at the new home long.

4.8
Verified Homeowner
Sun City Center, on Aug 28, 2014

[removed] went well above our expectations. This is the third home we have built and he was by far the best. His professionalism, attention to detail, expertise and sensitivity to the fact that we are in Massachusetts was wonderful. I would recommend him to anyone building a home there in sun cit center.

4.1
Verified Homeowner
Sun City Center, on Aug 14, 2014

Home was completed expediently and supervisor did a good job with punch out list

4.7
Verified Homeowner
Sun City Center, on Aug 12, 2014

Many of the contract options were not completed on the initial build, requiring contractors to return to complete. Secondary work was completed successfully, but required the coordination of appointments and multiple labor skills.

4.9
Verified Homeowner
Sun City Center, on Aug 08, 2014

[removed] always got back to us quickly on all matters and was attentive to all problems.

5.0
Verified Homeowner
Sun City Center, on Aug 07, 2014

We had minor issues that were attended diligently.

4.9
Verified Homeowner
Sun City Center, on Aug 04, 2014

Overall we are very pleased. Would like gutters and downspouts on back of Condo

4.9
Verified Homeowner
Sun City Center, on Jul 31, 2014

vERY NICE HOME IN A VERY NICE AREA. WE ARE VERY SATISFIED.

4.3
Verified Homeowner
Sun City Center, on Jul 28, 2014

Very satisfied with workmanship and amenities. Top quality.

4.6
Verified Homeowner
Sun City Center, on Jun 23, 2014

The end product is wonderful, and we love our home, but it was beyond frustrating for it to take 11 months from signing. [removed] with after-care was exceptional, and he had numerous problems to solve which should have been taken care of before we bought the house. Many mistakes were made because [removed] was over-stretched, and did not adequately supervise the subs on a daily basis. There were weeks that nothing was done on our house, and when there was work being done, mistakes were being made. [removed] solving problems turned our opinion of Minto entirely!

4.0
Verified Homeowner
Sun City Center, on Jun 11, 2014

We are very happy with the builder and the Minto staff. We did encounter a number of problems & issues. However those were all due to shoddy and lazy service on the part of some of the hired outside contractors.

5.0
Verified Homeowner
Sun City Center, on Jun 11, 2014

I presume by the word "builder" you mean the various people that work for Minto Homes from the receptionist and sales people at the front end to the people who do the "caulk" work on the home at the back end. You are lumping a lot of people into one category..some are great and some are not so great. So these questions are really not a fair assessment. Minto the "builder" ...the one who makes all of the money....would do well to get some better contractors to complete and finish his homes. But the people we deal with...the ones that have to clean up the mess that some of your contractors have made have been great! [removed], [removed] and [removed] have been wonderful to deal with...they deserve 10 plus.

4.9
Verified Homeowner
Sun City Center, on May 31, 2014

Completion of house was 2 1/2 months late spoiling an otherwise good experience because it led to expensive temporary living and delays in furniture deliveries

4.3
Verified Homeowner
Sun City Center, on May 30, 2014

He tried to correct any problems that I found

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Sun City Center, on Feb 22, 2017

Excellent communication

5.0
Verified Homeowner
Sun City Center, on Feb 03, 2017

Great builder, good service.

5.0
Verified Homeowner
Sun City Center, on Dec 18, 2016

People seemed to care that things get done right. [removed] an d sean have been great.

5.0
Verified Homeowner
Sun City Center, on Dec 17, 2016

Several items have needed repaired, or replaced such as door between house and garage, microwave door, panel on island , lanai door hinges etc.

5.0
Verified Homeowner
Sun City Center, on Nov 08, 2016

IT WOULD BE A 10 BUT I HAVE A CRACK IN THE GARAGE FLOOR. WAITING FOR THE SIX MONTH INSPECTION TO SHOW MINTO.

4.9
Verified Homeowner
Sun City Center, on Oct 15, 2016

There have been quite a number of items requiring re-adjustments

4.2
Verified Homeowner
Sun City Center, on Oct 02, 2016

Quality homes and good customer service.

5.0
Verified Homeowner
Sun City Center, on Aug 28, 2016

Excellent quality, size and location for the price.

4.7
Verified Homeowner
Sun City Center, on Jul 01, 2016

We appreciate the attention to detail and the willingness to make things right that needed fixed.

5.0
Verified Homeowner
Sun City Center, on Jun 19, 2016

There is a drainage problem all houses are having and it seems Mintos should have addressed.

4.0
Verified Homeowner
Sun City Center, on Jun 10, 2016

My building superintendent, [removed], has consistently followed through on minor issues and exceeded my expectations.

4.1
Verified Homeowner
Sun City Center, on Jun 05, 2016

We have had 2 major issues but Minto has totally stood behind its product.

4.9
Verified Homeowner
Sun City Center, on Apr 29, 2016

DISAPPOINTED IN QUALITY OF WORKMANSHIP AND ABILITY TO HAVE PROBLEMS ADDRESSED.I FEEL I AM ENTITLED TO A REFUND. 6 MONTHS IN AND STILL WAITING FOR WALK THRU ISSUES TO BE REMEDIED.

1.4
Verified Homeowner
Sun City Center, on Apr 27, 2016

Quality of the build.

4.5
Verified Homeowner
Sun City Center, on Apr 22, 2016

Good basic quality and level of materials is much better when compared to other builders.

5.0
Verified Homeowner
Sun City Center, on Apr 16, 2016

still have incomplete work.I think some areas they went cheap for the price and not enough flexability.

2.0
Verified Homeowner
Sun City Center, on Apr 08, 2016

customer service and quality of work.

5.0
Verified Homeowner
Sun City Center, on Mar 31, 2016

In this area Minto is top builder

2.8
Verified Homeowner
Sun City Center, on Mar 24, 2016

Builder took too much time to effect repairs do to unreliable contractors used by builder.

4.1
Verified Homeowner
Sun City Center, on Mar 21, 2016

The total package is greater than my expectations. I am assuming my issues will be resolved with the least amount of friction possible.

3.9
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

Sun City Center, on Jan 30, 2017

Quality of construction

5.0
Verified Homeowner
Sun City Center, on Jan 21, 2017

Issues with my garage floor and a land area in back of my house that I had to personally paid to have repaired

3.3
Verified Homeowner
Sun City Center, on Jan 21, 2017

Service from the beginning to the present

4.7
Verified Homeowner
Sun City Center, on Jan 17, 2017

The home builder listened to any questions or problems we brought to their attention and did their best to fix or explain the situation without delay.

4.6
Verified Homeowner
Sun City Center, on Dec 30, 2016

[removed] is great! While he was our contact, we felt like we were listened to, and we got quick action.

2.4
Verified Homeowner
Sun City Center, on Dec 10, 2016

We have really appreciated the care and consideration we were shown by [removed]. Since we were living up North and could not be here for the building of our home, we counted on his phone calls and emails to keep us updated. Since we have lived in our home, we have found the customer care to be quick and efficient when a repair was needed.

5.0
Verified Homeowner
Sun City Center, on Nov 05, 2016

Most things were fine; however, we had two major problems that had to be resolved (plumbing and slider) and I am not thrilled with the kitchen appliances.

4.7
Verified Homeowner
Sun City Center, on Oct 27, 2016

[removed] follow through

4.4
Verified Homeowner
Sun City Center, on Sep 30, 2016

Quality

4.3
Verified Homeowner
Sun City Center, on Sep 30, 2016

completely disrespected by minto and its reps while being treated unfairly

2.9
Verified Homeowner
Sun City Center, on Sep 25, 2016

We have a good quality home and the Minto representatives and vendors have all be very responsive to our issues.

4.6
Verified Homeowner
Sun City Center, on Aug 20, 2016

Satisfied with our home

4.2
Verified Homeowner
Sun City Center, on Aug 13, 2016

Compared to other new homes we've purchased in the past - Minto is a much more complete builder.

4.2
Verified Homeowner
Sun City Center, on Jul 30, 2016

My home is very well built.

4.6
Verified Homeowner
Sun City Center, on Jul 14, 2016

The quality of the home, and the quick response from Minto when in need of service.

4.1
Verified Homeowner
Sun City Center, on Jul 05, 2016

Paint repairs were not completed. Scheduled repairs several times but no one showed up or rescheduled.

3.2
Verified Homeowner
Sun City Center, on Jun 28, 2016

Many items, like a step down into the master shower, are not made for the 55+ aged people who can purchase in [removed].

4.0
Verified Homeowner
Sun City Center, on Jun 25, 2016

my builder was very knowledgeable and helped answer any questions I had.

4.4
Verified Homeowner
Sun City Center, on Jun 21, 2016

I would like for my family and friends the same quality of life I have.

5.0
Verified Homeowner
Sun City Center, on Jun 17, 2016

Responsive to concerns in a timely manner

4.4
Verified Homeowner