Top Homebuilder Ratings & Reviews

Minto Communities - USA

Sun City

116 Homeowner Reviews Completed Apr 2018 - Oct 19

Overall Satisfaction

4.5
Customers' overall satisfaction
4.7
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Satisfaction

4.7

Purchase Experience

4.8

Home Personalization Experience

4.8

Lender Experience

4.3

Construction Experience

4.9

Customer Care Experience

4.9

Home Readiness

4.8

Installation & Workmanship

4.7

Community Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Driving Directions
Request More Info

MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All

Sun City Center, on Dec 25, 2018

My initial experience getting things taken care of on the punch list was very unsatisfactory. However after I started working with [removed] my experience and getting things done increased 200%.no

4.2
Verified Homeowner
Sun City Center, on Dec 15, 2018

I AM VERY PLEASED WITH THE RESPONSE FROM ALL CONTRACTORS IN HANDLING ANYTHING THAT WAS WRONG AT THE HOME.

5.0
Verified Homeowner
Sun City Center, on Nov 29, 2018

The responsiveness to concerns

3.5
Verified Homeowner
Sun City Center, on Nov 29, 2018

My realtor contact at Minto and the Project Manager ([removed]) !

4.9
Verified Homeowner
Sun City Center, on Nov 22, 2018

[removed] was very knowledgeable and professional. The quality of materials was very good. Lot location and floor plan completely met our needs.

4.2
Verified Homeowner
Sun City Center, on Nov 21, 2018

Having access to the construction manager by text messaging. Communication is vital to customer service - knowing that important issues were at least being communicated to the person in charge was important to our purchase experience.

4.9
Verified Homeowner
Sun City Center, on Nov 15, 2018

Attention to detail.

3.6
Verified Homeowner
Sun City Center, on Nov 02, 2018

They kept me informed every step of the way, even though I was living in another state.

5.0
Verified Homeowner
Sun City Center, on Oct 29, 2018

They were on time even when the devastating hurricane came through the area right in the middle of the construction project.

4.3
Verified Homeowner
Sun City Center, on Oct 20, 2018

Reliable

5.0
Verified Homeowner
Sun City Center, on Oct 17, 2018

[removed] was great to work with. Telling him once was enough because he always followed up on an concern.

4.1
Verified Homeowner
Sun City Center, on Oct 09, 2018

We love the home & the location & community

4.0
Verified Homeowner
Sun City Center, on Oct 08, 2018

In the rare event that something is not correct with your house they do what ever it takes to correct it.

5.0
Verified Homeowner
Sun City Center, on Sep 23, 2018

[removed] was an incredible superintendent

4.4
Verified Homeowner
Sun City Center, on Sep 09, 2018

Response time and follow-up excellent.

4.9
Verified Homeowner
Sun City Center, on Sep 07, 2018

Fixed flaws in a timely

4.2
Verified Homeowner
Sun City Center, on Aug 27, 2018

Good.

4.6
Verified Homeowner
Sun City Center, on Aug 27, 2018

[removed], in the sales office, was extremely helpful throughout the entire buying process.

4.7
Verified Homeowner
Sun City Center, on Aug 18, 2018

We are happy with the quality and service we have received.

4.5
Verified Homeowner
Sun City Center, on Aug 16, 2018

Everything was done in a timely manner. The salesperson kept me informed of progress by sending me photos.

5.0
Verified Homeowner
Sun City Center, on Jul 15, 2018

Response time to major problems (and there were a few) was good.

3.5
Verified Homeowner
Sun City Center, on Jul 06, 2018

Any issues we had were corrected in a timely manner.

4.7
Verified Homeowner
Sun City Center, on Jul 05, 2018

The quality of the home is not up to par because of materials used as well as outside vendors. It resulted in vendors having to return several times to either replace or repair areas.

2.9
Verified Homeowner
Sun City Center, on Jun 28, 2018

Building a home is never fabulous, but this time it was an almost wonderful experience.

3.9
Verified Homeowner
Sun City Center, on Jun 26, 2018

Even after a very bad false start several years ago - the experience once we decided to build was beyond what we expected to happen in a positive way - great follow-up and timely build

4.7
Verified Homeowner
Sun City Center, on Jun 15, 2018

[removed].

4.7
Verified Homeowner
Sun City Center, on May 30, 2018

Home was a model home, so we didn't have any input on the home building. But we really like how it is put together.

4.1
Verified Homeowner
Sun City Center, on May 22, 2018

when the main water valve started leaking, someone was sent immediately to repair it. And they did an awesome job.

4.7
Verified Homeowner
Sun City Center, on May 22, 2018

Most of the issues with the new construction are very minor and the Minto reps have been helpful in resolving issues. I have VERY REAL ISSUES WITH THE OUTDOOR KITCHEN ROUGH IN!!!

4.3
Verified Homeowner
Sun City Center, on May 20, 2018

The 2 issues we have had for six months have not been taken care of to our satisfaction. These are the toilets (which do not properly flush) and the lack of landscaping we were told would be here by our sales person, [removed]. Other than this we love our house, location and neighborhood. Therefore, we can not give you 9’s & 10's.

4.6
Verified Homeowner
Sun City Center, on May 20, 2018

The many features that came standard compared to other builders.

4.9
Verified Homeowner
Sun City Center, on May 04, 2018

Most reported problems were corrected in a reasonable timeframe.

4.1
Verified Homeowner
Sun City Center, on Apr 30, 2018

Detail follow up on our questions concerns

5.0
Verified Homeowner
Sun City Center, on Apr 29, 2018

the salesperson was first rate, construction supervisor was terrific

4.7
Verified Homeowner
Sun City Center, on Apr 17, 2018

I would have liked the light switches separated and positioned differently. The positions were shown to me in the model home and on the plans so I should have spoken up at the time of sale.

5.0
Verified Homeowner
Sun City Center, on Apr 07, 2018

Most items have been corrected still waiting on a couple of items to be scheduled

4.3
Verified Homeowner
Sun City Center, on Apr 05, 2018

We have not needed the service, but we are happy they are there for us.

5.0
Verified Homeowner
Sun City Center, on Mar 29, 2018

Quality and working with Minto, we’ve liked it all. And the ladies on the office were great too! [removed] and [removed].

5.0
Verified Homeowner
Sun City Center, on Mar 14, 2018

With qualifications and explanations. Nobody told us belonging to 'clubs' was mandatory. Worst paint we have ever had in any of our homes.

4.3
Verified Homeowner
Sun City Center, on Mar 13, 2018

So far, items found after closing have been addressed.

4.9
Verified Homeowner
Sun City Center, on Mar 09, 2018

Quality of the home.

3.4
Verified Homeowner
Sun City Center, on Mar 01, 2018

Very few options for everything. Elevations, color of home, bathroom...

4.1
Verified Homeowner
Sun City Center, on Feb 22, 2018

We have lived in 2 Minto homes in the past and we have been happy with all of them.

5.0
Verified Homeowner
Sun City Center, on Feb 20, 2018

Excellent construction. Very attentive service.

5.0
Verified Homeowner
Sun City Center, on Feb 20, 2018

Excellent construction. Very attentive service.

5.0
Verified Homeowner
Sun City Center, on Feb 11, 2018

Unfortunately, the home has many issues where either it was shoddy work and had to be redone, or how the systems work do not make sense. (ie: plumbing. It takes at least 2 minutes of running the water to get hot water in the master shower.)

3.2
Verified Homeowner
Sun City Center, on Feb 09, 2018

We like it.

4.5
Verified Homeowner
Sun City Center, on Feb 04, 2018

Follow up service

3.2
Verified Homeowner
Sun City Center, on Feb 04, 2018

The builder has done everything that has been asked of them but far there are a few things that need to be changed and newer models 1 The toilets are inadequate 2 hi Water tank drives me crazy I have no hot water in the kitchen and I waste so much water running to get the water hot. 3. That way they have the cold air return in the closet with the furnace doesn't really filter the air needs to be in the ceiling. There is heavy dust throughout the house because of this my son is an engineer and he told me that's What's missing.

5.0
Verified Homeowner
Sun City Center, on Jan 14, 2018

I had to many issues with items and going threw the process.My husband had to go threw isssues that was not fair on him. Are issues with the refrigerator and other items that had to be pointed out.

2.9
Verified Homeowner
Sun City Center, on Jan 07, 2018

The limited number of problems I have identified with the home...

5.0
Verified Homeowner
Sun City Center, on Dec 31, 2017

Quality built home at a fair price.

4.9
Verified Homeowner
Sun City Center, on Dec 22, 2017

I'm very happy with my new home overall. It is beautiful, spacious, wonderful view, pricing was very reasonable and the people I worked with at Minto were all nice, professional and simply really good people.

4.9
Verified Homeowner
Sun City Center, on Dec 18, 2017

A very good experience

5.0
Verified Homeowner
Sun City Center, on Dec 15, 2017

[removed], Construction Super did an excellent job explaining all the facets of building process. Being available during our three to four trips during construction. Answering all questions and dealing with any issues very timely.

5.0
Verified Homeowner
Sun City Center, on Dec 13, 2017

Watched construction of new homes. Never saw a real compaction of ground under foundation which can and will lead to settling damage to floor and walls. Funding questions about hoa and reserve funding..

3.0
Verified Homeowner
Sun City Center, on Dec 11, 2017

Love our villa!

5.0
Verified Homeowner
Sun City Center, on Nov 28, 2017

Problems that were identified were taken care of

4.7
Verified Homeowner
Sun City Center, on Nov 26, 2017

The builder met our expectations by delivering a quality product.

5.0
Verified Homeowner
Sun City Center, on Oct 03, 2017

[removed] was the single most important reason for our wonderful experience. [removed] would come a close second.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In

Sun City Center, on Nov 29, 2018

My realtor contact at Minto and the Project Manager ([removed]) !

4.9
Verified Homeowner
Sun City Center, on Nov 22, 2018

[removed] was very knowledgeable and professional. The quality of materials was very good. Lot location and floor plan completely met our needs.

4.2
Verified Homeowner
Sun City Center, on Nov 21, 2018

Having access to the construction manager by text messaging. Communication is vital to customer service - knowing that important issues were at least being communicated to the person in charge was important to our purchase experience.

4.9
Verified Homeowner
Sun City Center, on Nov 02, 2018

They kept me informed every step of the way, even though I was living in another state.

5.0
Verified Homeowner
Sun City Center, on Aug 27, 2018

Good.

4.6
Verified Homeowner
Sun City Center, on Aug 27, 2018

[removed], in the sales office, was extremely helpful throughout the entire buying process.

4.7
Verified Homeowner
Sun City Center, on Aug 16, 2018

Everything was done in a timely manner. The salesperson kept me informed of progress by sending me photos.

5.0
Verified Homeowner
Sun City Center, on May 20, 2018

The many features that came standard compared to other builders.

4.9
Verified Homeowner
Sun City Center, on Apr 29, 2018

the salesperson was first rate, construction supervisor was terrific

4.7
Verified Homeowner
Sun City Center, on Mar 13, 2018

So far, items found after closing have been addressed.

4.9
Verified Homeowner
Sun City Center, on Feb 22, 2018

We have lived in 2 Minto homes in the past and we have been happy with all of them.

5.0
Verified Homeowner
Sun City Center, on Feb 20, 2018

Excellent construction. Very attentive service.

5.0
Verified Homeowner
Sun City Center, on Feb 20, 2018

Excellent construction. Very attentive service.

5.0
Verified Homeowner
Sun City Center, on Jan 07, 2018

The limited number of problems I have identified with the home...

5.0
Verified Homeowner
Sun City Center, on Dec 31, 2017

Quality built home at a fair price.

4.9
Verified Homeowner
Sun City Center, on Dec 22, 2017

I'm very happy with my new home overall. It is beautiful, spacious, wonderful view, pricing was very reasonable and the people I worked with at Minto were all nice, professional and simply really good people.

4.9
Verified Homeowner
Sun City Center, on Dec 18, 2017

A very good experience

5.0
Verified Homeowner
Sun City Center, on Dec 15, 2017

[removed], Construction Super did an excellent job explaining all the facets of building process. Being available during our three to four trips during construction. Answering all questions and dealing with any issues very timely.

5.0
Verified Homeowner
Sun City Center, on Nov 26, 2017

The builder met our expectations by delivering a quality product.

5.0
Verified Homeowner
Sun City Center, on Oct 03, 2017

[removed] was the single most important reason for our wonderful experience. [removed] would come a close second.

5.0
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In

Sun City Center, on Dec 15, 2018

I AM VERY PLEASED WITH THE RESPONSE FROM ALL CONTRACTORS IN HANDLING ANYTHING THAT WAS WRONG AT THE HOME.

5.0
Verified Homeowner
Sun City Center, on Oct 20, 2018

Reliable

5.0
Verified Homeowner
Sun City Center, on Sep 23, 2018

[removed] was an incredible superintendent

4.4
Verified Homeowner
Sun City Center, on Sep 09, 2018

Response time and follow-up excellent.

4.9
Verified Homeowner
Sun City Center, on Jul 06, 2018

Any issues we had were corrected in a timely manner.

4.7
Verified Homeowner
Sun City Center, on May 22, 2018

when the main water valve started leaking, someone was sent immediately to repair it. And they did an awesome job.

4.7
Verified Homeowner
Sun City Center, on May 22, 2018

Most of the issues with the new construction are very minor and the Minto reps have been helpful in resolving issues. I have VERY REAL ISSUES WITH THE OUTDOOR KITCHEN ROUGH IN!!!

4.3
Verified Homeowner
Sun City Center, on May 20, 2018

The 2 issues we have had for six months have not been taken care of to our satisfaction. These are the toilets (which do not properly flush) and the lack of landscaping we were told would be here by our sales person, [removed]. Other than this we love our house, location and neighborhood. Therefore, we can not give you 9’s & 10's.

4.6
Verified Homeowner
Sun City Center, on Apr 30, 2018

Detail follow up on our questions concerns

5.0
Verified Homeowner
Sun City Center, on Apr 17, 2018

I would have liked the light switches separated and positioned differently. The positions were shown to me in the model home and on the plans so I should have spoken up at the time of sale.

5.0
Verified Homeowner
Sun City Center, on Apr 07, 2018

Most items have been corrected still waiting on a couple of items to be scheduled

4.3
Verified Homeowner
Sun City Center, on Apr 05, 2018

We have not needed the service, but we are happy they are there for us.

5.0
Verified Homeowner
Sun City Center, on Mar 29, 2018

Quality and working with Minto, we’ve liked it all. And the ladies on the office were great too! [removed] and [removed].

5.0
Verified Homeowner
Sun City Center, on Mar 09, 2018

Quality of the home.

3.4
Verified Homeowner
Sun City Center, on Mar 01, 2018

Very few options for everything. Elevations, color of home, bathroom...

4.1
Verified Homeowner
Sun City Center, on Feb 11, 2018

Unfortunately, the home has many issues where either it was shoddy work and had to be redone, or how the systems work do not make sense. (ie: plumbing. It takes at least 2 minutes of running the water to get hot water in the master shower.)

3.2
Verified Homeowner
Sun City Center, on Feb 04, 2018

Follow up service

3.2
Verified Homeowner
Sun City Center, on Feb 04, 2018

The builder has done everything that has been asked of them but far there are a few things that need to be changed and newer models 1 The toilets are inadequate 2 hi Water tank drives me crazy I have no hot water in the kitchen and I waste so much water running to get the water hot. 3. That way they have the cold air return in the closet with the furnace doesn't really filter the air needs to be in the ceiling. There is heavy dust throughout the house because of this my son is an engineer and he told me that's What's missing.

5.0
Verified Homeowner
Sun City Center, on Dec 11, 2017

Love our villa!

5.0
Verified Homeowner
Sun City Center, on Nov 28, 2017

Problems that were identified were taken care of

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In

Sun City Center, on Dec 25, 2018

My initial experience getting things taken care of on the punch list was very unsatisfactory. However after I started working with [removed] my experience and getting things done increased 200%.no

4.2
Verified Homeowner
Sun City Center, on Nov 29, 2018

The responsiveness to concerns

3.5
Verified Homeowner
Sun City Center, on Nov 15, 2018

Attention to detail.

3.6
Verified Homeowner
Sun City Center, on Oct 29, 2018

They were on time even when the devastating hurricane came through the area right in the middle of the construction project.

4.3
Verified Homeowner
Sun City Center, on Oct 17, 2018

[removed] was great to work with. Telling him once was enough because he always followed up on an concern.

4.1
Verified Homeowner
Sun City Center, on Oct 09, 2018

We love the home & the location & community

4.0
Verified Homeowner
Sun City Center, on Oct 08, 2018

In the rare event that something is not correct with your house they do what ever it takes to correct it.

5.0
Verified Homeowner
Sun City Center, on Sep 07, 2018

Fixed flaws in a timely

4.2
Verified Homeowner
Sun City Center, on Aug 18, 2018

We are happy with the quality and service we have received.

4.5
Verified Homeowner
Sun City Center, on Jul 15, 2018

Response time to major problems (and there were a few) was good.

3.5
Verified Homeowner
Sun City Center, on Jul 05, 2018

The quality of the home is not up to par because of materials used as well as outside vendors. It resulted in vendors having to return several times to either replace or repair areas.

2.9
Verified Homeowner
Sun City Center, on Jun 28, 2018

Building a home is never fabulous, but this time it was an almost wonderful experience.

3.9
Verified Homeowner
Sun City Center, on Jun 26, 2018

Even after a very bad false start several years ago - the experience once we decided to build was beyond what we expected to happen in a positive way - great follow-up and timely build

4.7
Verified Homeowner
Sun City Center, on Jun 15, 2018

[removed].

4.7
Verified Homeowner
Sun City Center, on May 30, 2018

Home was a model home, so we didn't have any input on the home building. But we really like how it is put together.

4.1
Verified Homeowner
Sun City Center, on May 04, 2018

Most reported problems were corrected in a reasonable timeframe.

4.1
Verified Homeowner
Sun City Center, on Mar 14, 2018

With qualifications and explanations. Nobody told us belonging to 'clubs' was mandatory. Worst paint we have ever had in any of our homes.

4.3
Verified Homeowner
Sun City Center, on Feb 09, 2018

We like it.

4.5
Verified Homeowner
Sun City Center, on Jan 14, 2018

I had to many issues with items and going threw the process.My husband had to go threw isssues that was not fair on him. Are issues with the refrigerator and other items that had to be pointed out.

2.9
Verified Homeowner
Sun City Center, on Dec 13, 2017

Watched construction of new homes. Never saw a real compaction of ground under foundation which can and will lead to settling damage to floor and walls. Funding questions about hoa and reserve funding..

3.0
Verified Homeowner