Overall Satisfaction
Community Profile
We are New Home Co. We
believe a home isn’t new because of when it is built, but how it is built. A
home is only as new as the ideas and innovations that live there. We are
passionate about delivering on the promise of new with every home we design and
build.
Our new homes artfully blend
timeless style and innovative design. A modern way of life with more
connectivity and sustainability for smarter and healthier ways to live.
Inspired design and choice help to personalize each home with curated design
packages that offer a flexible range of styles and costs. Our award-winning
sales team is here to help every step of the way with more transparency and
trust.
We have a new home for
everyone, at every stage of life, from suburban communities to urban villages
and residences. Every new home is a new beginning for all of us to start the
next chapter in our lives. Every new home is a new opportunity to make progress
on what it means to be new. We take pride in helping our homebuyers and our
industry move forward.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Surprise, on Jul 28, 2025
When I first started this life changing purchase I worked with [name removed]. He spent hours helping me find the right home that fit my needs and even allowed me to attempt to park my full size truck into multiple garages. Unfortunately a 1/2 ton and 1 ton won't fit. Regardless [name removed] was amazing he eventually moved up and departed Frontera and made sure I was informed. After the purchase I was greeted by the management of the builders themselves. It was an amazing experience l, the treat you like family so much that I even invited them for a trip on the boat and beers. The of course denied my invention. This is a true family friendly company.
Surprise, on Aug 24, 2025
On the whole the service and home have been amazing. We have one major issue with our closet that we are still working to resolve. But overall everyone has been great.
Surprise, on Apr 11, 2025
I like it when New [name removed] Co. has houses within my income range and easy to work with. I also like that the representatives have been very helpful and available. I dislike the title company New [name removed] Co. is working with. The lady doing my title was careless and inattentive.
Surprise, on Jun 16, 2025
It took a while...but the dust was finally kept in check behind my home where the new roads were being constructed...It was so terrible we tasted and breathed it for several months.
Surprise, AZ, on Sep 14, 2025
The process was incredibly easy, the team was responsive and communicative, and we felt valued through the whole process.
Surprise, on Feb 10, 2025
[name removed], the head foreman of New [name removed] Co, has been the best part of our whole experience. He has gone above and beyond whether it be a simple question or explaining in more detail or when [name removed], the warranty rep, has been unreachable. Overall our experience was saved by [name removed], we had trouble in the beginning when we were told untrue completion dates and getting warranty items completed but now everything is seems to be going better.
Surprise, on May 19, 2025
I love the quality of my home and the location. I feel there is an increase in upkeep of the grounds and improvements to the parks.
Surprise, AZ, on Sep 05, 2025
The whole process was made so smoothly and everyone was so helpful.
Surprise, on Feb 07, 2025
The dust from heavy equipment digging behind me is making it hard to breathe... They need to always habe the water truck there... sometimes they don't.
Surprise, AZ, on Aug 29, 2025
[name removed] was very knowledgeable and extremely helpful. He has reached to make sure that everything is going well with the house, and has answered any questions I have had. I am truly grateful for his help. He is a very important asset to this company.
Surprise, on Dec 30, 2024
I have tried things with the on line service but can't get through. probably user error.
Surprise, AZ, on Aug 04, 2025
They accommodated our needs in closing on the home as soon as possible. Everyone was very informative as well.
Surprise, on Dec 17, 2024
[name removed] is the hardest part of the whole interaction. He has messed up organizing people coming to fix things, causing me to miss work. Once things are organized and set up correctly it is a breeze. I like the app where I can make my claims as it makes things easier.
Surprise, AZ, on Jul 24, 2025
I am very pleased on how everything from beginning to end experience
Surprise, on Dec 06, 2024
I have enjoyed that issues that have come up have been fixed. However, one of the things that could be worked on is response time from customer service.
Surprise, AZ, on Jul 18, 2025
What I like the most was that the contractors were friendly and willing to help out in any way and after moving in they still stop by to check in on everything.
Surprise, AZ, on Jul 17, 2025
I LOVE THIS Company! [name removed] made us feel very welcomed and took the time to show us the homes, and [name removed] & [name removed] were also amazing to work with during the final walk thru at closing, and afterwards answered all our questions, super helpful kind and friendly, they went above and beyond!
Surprise, AZ, on Jul 17, 2025
We loved that [name removed] took us through the phases of construction. He was thorough and informative, giving me the confidence to continue on with the project. [name removed] and [name removed] have been available every step of the way, even after turning the keys over. Their response to a couple minor incidences was prompt and complete. The support of all three on our special day was much appreciated. They have shown professionalism since day one.
Surprise, AZ, on Jul 15, 2025
Love the superintendent builder [name removed] and [name removed]. They have been very helpful. [name removed] in the office was great.
Surprise, AZ, on Jun 06, 2025
Its more on the lender side issues, we were approved the same day as closing day. It was a tough day for us racing time to get to the Escrow officer’s office.
Surprise, AZ, on May 26, 2025
I like the professional knowledge, and attention, free the agents
Surprise, AZ, on May 21, 2025
The process was somewhat easy we had a few bumps in the road but we love out me new house no everyone that was involved in the process
Surprise, AZ, on May 05, 2025
The construction manager (Tommy) and his team (Joseph and Tyler) are GREAT! Even after closing, they’ve been super helpful. Warranty guy (Edgar) had everything I requested fixed during the first 30 days and worked with my schedule.
Surprise, AZ, on Mar 11, 2025
My experience with the General Contractor, Tommy, was amazing from the start of the process until the end. In fact, The only smooth part of this experience was working with Tommy, as he communicated all steps of the build and where he was at in the process the moment an update was available. His crew of employees Tyler and Joseph also kept me up to date quite frequently and any time I was visiting the house, they stopped by and took the time to explain where the build was at in its process and what I should expect to come. Tommy, Tyler, and Joseph have changed my expectations of what a home building experience should be with their above and beyond customer service. I am very much appreciative of all they have done.
Surprise, AZ, on Dec 16, 2024
I have service request place and no one has reached out to me have this completed
Surprise, AZ, on Nov 08, 2024
I loved our experience with the purchase of our home. The sale people were very nice and helpful in all aspects. The worked well with our mortgage broker and realtor. I would definitely suggest your company to family and friends.
Surprise, AZ, on Sep 14, 2024
[name removed] my sales rep was very professional... He knew exactly what would suit me as far as terms and product... He was there at every turn in an instant... The superintenant and his crew made sure my stylish well made home was delivered in perfect conditon. As an artist...interior designer... mediator...and investor who has purchased many new build... with [name removed]... Starlight...Land Sea... New [name removed] Co far surpasses them all in style...design...workmanship... quality. This is the smartest move that I have ever made. I am thrilled with my new home at the base of the White Tank Mountains. Thank you New [name removed] Co.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Surprise, AZ, on Sep 14, 2025
The process was incredibly easy, the team was responsive and communicative, and we felt valued through the whole process.
Surprise, AZ, on Sep 05, 2025
The whole process was made so smoothly and everyone was so helpful.
Surprise, AZ, on Aug 29, 2025
[name removed] was very knowledgeable and extremely helpful. He has reached to make sure that everything is going well with the house, and has answered any questions I have had. I am truly grateful for his help. He is a very important asset to this company.
Surprise, AZ, on Aug 04, 2025
They accommodated our needs in closing on the home as soon as possible. Everyone was very informative as well.
Surprise, AZ, on Jul 24, 2025
I am very pleased on how everything from beginning to end experience
Surprise, AZ, on Jul 18, 2025
What I like the most was that the contractors were friendly and willing to help out in any way and after moving in they still stop by to check in on everything.
Surprise, AZ, on Jul 17, 2025
I LOVE THIS Company! [name removed] made us feel very welcomed and took the time to show us the homes, and [name removed] & [name removed] were also amazing to work with during the final walk thru at closing, and afterwards answered all our questions, super helpful kind and friendly, they went above and beyond!
Surprise, AZ, on Jul 17, 2025
We loved that [name removed] took us through the phases of construction. He was thorough and informative, giving me the confidence to continue on with the project. [name removed] and [name removed] have been available every step of the way, even after turning the keys over. Their response to a couple minor incidences was prompt and complete. The support of all three on our special day was much appreciated. They have shown professionalism since day one.
Surprise, AZ, on Jul 15, 2025
Love the superintendent builder [name removed] and [name removed]. They have been very helpful. [name removed] in the office was great.
Surprise, AZ, on Jun 06, 2025
Its more on the lender side issues, we were approved the same day as closing day. It was a tough day for us racing time to get to the Escrow officer’s office.
Surprise, AZ, on May 26, 2025
I like the professional knowledge, and attention, free the agents
Surprise, AZ, on May 21, 2025
The process was somewhat easy we had a few bumps in the road but we love out me new house no everyone that was involved in the process
Surprise, AZ, on May 05, 2025
The construction manager (Tommy) and his team (Joseph and Tyler) are GREAT! Even after closing, they’ve been super helpful. Warranty guy (Edgar) had everything I requested fixed during the first 30 days and worked with my schedule.
Surprise, AZ, on Mar 11, 2025
My experience with the General Contractor, Tommy, was amazing from the start of the process until the end. In fact, The only smooth part of this experience was working with Tommy, as he communicated all steps of the build and where he was at in the process the moment an update was available. His crew of employees Tyler and Joseph also kept me up to date quite frequently and any time I was visiting the house, they stopped by and took the time to explain where the build was at in its process and what I should expect to come. Tommy, Tyler, and Joseph have changed my expectations of what a home building experience should be with their above and beyond customer service. I am very much appreciative of all they have done.
Surprise, AZ, on Dec 16, 2024
I have service request place and no one has reached out to me have this completed
Surprise, AZ, on Nov 08, 2024
I loved our experience with the purchase of our home. The sale people were very nice and helpful in all aspects. The worked well with our mortgage broker and realtor. I would definitely suggest your company to family and friends.
Surprise, AZ, on Sep 14, 2024
[name removed] my sales rep was very professional... He knew exactly what would suit me as far as terms and product... He was there at every turn in an instant... The superintenant and his crew made sure my stylish well made home was delivered in perfect conditon. As an artist...interior designer... mediator...and investor who has purchased many new build... with [name removed]... Starlight...Land Sea... New [name removed] Co far surpasses them all in style...design...workmanship... quality. This is the smartest move that I have ever made. I am thrilled with my new home at the base of the White Tank Mountains. Thank you New [name removed] Co.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Surprise, on Jul 28, 2025
When I first started this life changing purchase I worked with [name removed]. He spent hours helping me find the right home that fit my needs and even allowed me to attempt to park my full size truck into multiple garages. Unfortunately a 1/2 ton and 1 ton won't fit. Regardless [name removed] was amazing he eventually moved up and departed Frontera and made sure I was informed. After the purchase I was greeted by the management of the builders themselves. It was an amazing experience l, the treat you like family so much that I even invited them for a trip on the boat and beers. The of course denied my invention. This is a true family friendly company.
Surprise, on Apr 11, 2025
I like it when New [name removed] Co. has houses within my income range and easy to work with. I also like that the representatives have been very helpful and available. I dislike the title company New [name removed] Co. is working with. The lady doing my title was careless and inattentive.
Surprise, on Feb 10, 2025
[name removed], the head foreman of New [name removed] Co, has been the best part of our whole experience. He has gone above and beyond whether it be a simple question or explaining in more detail or when [name removed], the warranty rep, has been unreachable. Overall our experience was saved by [name removed], we had trouble in the beginning when we were told untrue completion dates and getting warranty items completed but now everything is seems to be going better.
Surprise, on Feb 07, 2025
The dust from heavy equipment digging behind me is making it hard to breathe... They need to always habe the water truck there... sometimes they don't.
Surprise, on Dec 30, 2024
I have tried things with the on line service but can't get through. probably user error.
Surprise, on Dec 17, 2024
[name removed] is the hardest part of the whole interaction. He has messed up organizing people coming to fix things, causing me to miss work. Once things are organized and set up correctly it is a breeze. I like the app where I can make my claims as it makes things easier.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Surprise, on Aug 24, 2025
On the whole the service and home have been amazing. We have one major issue with our closet that we are still working to resolve. But overall everyone has been great.
Surprise, on Jun 16, 2025
It took a while...but the dust was finally kept in check behind my home where the new roads were being constructed...It was so terrible we tasted and breathed it for several months.